Balanced Scorecard definition

Balanced Scorecard means a management tool that allows managers to lead through monitoring the performance of an organization on the few but vital set of activities and measures that drive enterprise success. It focuses not just on financial dimensions but also other vital areas such as employees, customers, processes, and any other area crucial to the success of the organization.

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Balanced Scorecard has the meaning given to it in paragraph 7.1 of Schedule 12 (Governance and Service Management) as further described in Appendix 1 to Schedule 12 (Governance and Service Management).

Balanced Scorecard has the meaning set forth in Section 10.5(b).

Examples of Balanced Scorecard in a sentence

The Authority will monitor the environmental impact of the Framework Contractors through a Sustainability Balanced Scorecard.
The Contractor will apply the mechanisms of the Balanced Scorecard on a quarterly basis and a timetable shall be provided to the Authority within 3 months of the Framework commencement date.
At the end of each Sprint as part of the retrospective, the Buyer will use the SoW Balanced Scorecard to score their satisfaction against Supplier’s performance during that Sprint/Release.
During the week of October 15, 2007, representatives of the Parties shall meet to discuss in good faith changes to the Services, the approach to the Services, whether the measurement month for the assessment of the Balanced Scorecard should be changed from August 2007, and any related changes in fees or charges payable pursuant to the Agreement.
To keep employees focused on how to achieve gains in overall organization performance, the following key performance dimensions will be tracked and reported to staff on a quarterly basis, as articulated in the Centre’s Integrated Quality Management Plan and Balanced Scorecard.

More Definitions of Balanced Scorecard

Balanced Scorecard. [TBC] Change in Law: a change in Law that impacts on the RAA, which comes into force after the Commencement Date. Commencement Date: ### Darlington Assets: the assets used prior to the Commencement Date by Darlington employees in the discharge of Darlington’s Adoption Functions. Darlington's Authorised Officer: ### Darlington Premises: any premises provided by Darlington for the purposes of the agreement. Data Protection Legislation: this includes:

Balanced Scorecard means the package of KPIs which are:

Balanced Scorecard provides a means of measuring and analysing four categories of performance: financial performance, customer knowledge, internal business processes and organisational learning and growth. Another method identified is gap analysis, which has been used to assess and improve service quality. Gaps analysis provides a means of assessing the extent to which customer expectations and experiences of service concur with organisation's perceptions. A lack of congruence suggests the need to improve customer loyalty and development.

Balanced Scorecard means the Purchaser’s method of measuring overall Contract performance across four domains (Quality, Service, Cost, Sustainability).

Balanced Scorecard means the performance criteria set out in the PAF agreed on an annual basis between the Authority and the Contractor in respect of the balanced scorecard component of Fee Element 1 (as such term is defined in Paragraph 1.6 of Part 6 (Use Of Performance Based Incentives) of Schedule 6 (Finance Schedule));

Balanced Scorecard means different things to different people. At one extreme, a measurement-based balanced scorecard is simply a performance measurement framework for grouping existing measures into categories, and displaying the measures graphically, usually as a dashboard. The measures in these systems are usually operational, not strategic, and are used primarily to track production, program operations and service delivery (input, output, and process measures). At the other extreme, the balanced scorecard is a robust organization-wide strategic planning, management and communications system. These are strategy-based systems that align the work people do with organization vision and strategy, communicate strategic intent throughout the organization and to external stakeholders, and provide a basis for better aligning strategic objectives with resources. In strategy-based scorecard systems, strategic and operational performance measures (outcomes, outputs, process and inputs) are only one of several important components, and the measures are used to better inform decision making at all levels in the organization. In strategy-based systems, accomplishments and results are the main focus, based on good strategy executed well. A planning and management scorecard system uses strategic and operational performance information to measure and evaluate how well the organization is performing with financial and customer results, operational efficiency and organization capacity building. (Veronica Martinez,(June 1996). Executive Guide, Effectively Implementing the Government Performance and Results Act. GAO/GCD-96-118. General Accounting Office).

Balanced Scorecard means: a management system that enables organizations to clarify their vision and strategy and translate them into action;