Availability Hours definition
Examples of Availability Hours in a sentence
EA = (Summation of Hourly Availability Factors for Monthly Availability Hours) / (# of Monthly Availability Hours in month) Hourly Availability Factor is determined for each Monthly Availability Hour as the quotient of (a) the capacity reflected in Seller’s Availability Notice applicable for such hour, divided by (b) the Hourly Ambient Capacity for such hour.
Suppoít Availability Support Channel Initial Response Time Availability Hours Email to: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ 24 Hours Business Days from 9am UK until 5pm US Eastern Time (ET) on a “follow the sun” basis.
Yes (NTU or CPE) On-net: Standard delivery (Fibre ring)* 6 weeks *Subject to Wayleave, site survey and correctly completed order form (see Section 4) Availability** Target 99.99% with penalties at 99.82% or below Availability Hours** 24x7x365 Availability Measurement Period Quarterly Proactive fault logging Yes Time to Advise Carrier of Service affecting fault 30 minutes (Fibre Ring services) Target repair time to begin Within 4 Clock hours of valid fault log time.
For periods outside the Service Availability Hours, Customer may access the services but incident management and availability service levels do not apply, and Customer will not have access to Service Desk Support.
The Parties agree that Program Events may be dispatched by APS at any time during Program Availability Hours pursuant to the means described in Section 4.3. When initiated by APS, Program Events shall be scheduled for a duration of no less than *** and no more than *** per Notification Period in any single Control Season Day and the Capacity associated with each Notification Period will not be called more than once per Control Season Day.
NICE will maintain Availability of the applicable Cloud Services provided for in Section 1 above, as follows: NICE will maintain Availability of the SaaS Solution in the Production environment as follows: SaaS Solution Service Levels for Availability Hours of Applicability NICE Justice 99.9% Extended Hours *24X7/365 days 6.
SLR 35 LAN Availability at all Tier III County Locations Availability measured monthly in aggregate LAN Availability at all times during the Total Availability Hours at all Tier III County Locations for the Calendar Month.
Most questions and issues related to the Service will be addressed during Product Support Hours, which may differ from Standard Service Availability Hours.
Fibre Pt2Pt (On-net) : Yes (Enet NTU) Fibre over PON: No (Demarcation is the 3rd provider’s NTU) Standard delivery* Fibre Pt2Pt: 6 weeks Fibre over PON: 5 weeks Copper: By appointment Availability Target Target 99.9% Availability Hours Working Hours: 09.00 to 17.00, Mon – Fri Event Based TTR 2 working days 1 working day for “Entry Plus” (Chargeable.
SLR 33 LAN Availability at all Tier II County Locations Availability measured monthly in aggregate LAN Availability at all times during the Total Availability Hours at all Class 2 Locations for the Calendar Month.