Availability Commitment definition
Examples of Availability Commitment in a sentence
If the Availability of the Service Offering is less than the Availability Commitment, then you may request an SLA Credit.
If the Monthly Uptime Percentage does not meet the Service Availability Commitment in any calendar month, Customer will be eligible to receive the Service Credits described below.
The Service Credits are Customer’s sole and exclusive remedy for any failure by Riverbed to meet the Service Availability Commitment set forth in this SLA.
In order to receive Service Credits, Customer must notify Riverbed within thirty (30) days of the last calendar day of the month in which the Monthly Uptime Percentage was less than the Service Availability Commitment.
Jamf’s Hosted Services Availability Commitment (“HSAC”), which includes information about up-time and data restoration, is available at ▇▇▇▇▇://▇▇▇.▇▇▇▇.▇▇▇/trust-center/legal.
For purposes of this Service Availability Commitment, “Service” shall be defined as Cisco’s recursive DNS service and does not include web-based user interfaces, configuration systems or other data access or manipulation methods.
Customer's account shall not be credited more than once per month under this Service Availability Commitment.
The scope of services are defined in this document regarding the in-service technical environment, support structure, system performance and the activities required to ensure that the service remains secure, reliable and operational as committed to under the Service Availability Commitment (Section 4) and the Bandwidth and Performance Guarantee (Section 5).
If, in any month, the Service Availability does not meet the Availability Commitment, then OKKAMI shall provide, a credit (“SLA Credit”) in accordance with the table below.
Customer’s account shall not be credited more than once per month under this Service Availability Commitment and shall not exceed 50% of the Monthly Fee for that Service.