Auto Answer definition

Auto Answer. The console automatically answers an ACD-routed call. The Auto Answer feature contains a headset detection for console ACD ready state option. When this option is enabled, the console immediately enters a Not Ready state for ACD calls when the call taker unplugs the headset from the jackbox. After the call taker plugs the headset into the jackbox, the Ready button must be clicked to enable the call taker to receive ACD calls again.
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Examples of Auto Answer in a sentence

  • Auto Answer button - To set auto answer options for different call types.

  • Not configurable Auto Answer No Ability to automatically answer an incoming call after two ring cycles.

  • A call is delivered to an available Call Taker using one of two configurable methods; Auto Answer with Zip Tone or Ring One.

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