Authorized Support definition
Examples of Authorized Support in a sentence
Customer will ensure that all Customer Authorized Support Contact(s) will have received adequate training on the Hosted Services.
Authorized Support Partner Program" means the HP program that authorizes Authorized Support Partner to perform warranty hardware repair service on Eligible HP Products at Customer sites or repair locations.
SM may only designate the HP service organization or participants in the Authorized Support Partner (ASP) Program to perform warranty hardware repair service in the event that (1) SM is unable to repair Eligible HP Products, (2) Eligible HP Products that require repair are outside the scope of the SM Program, or (3) SM has limited capability to provide the Warranty Hardware Repair Service required or (4) any other limitations set forth in the Operations Guide for the SM Program.
Customer may change their designated Customer Account Liaison or Customer Authorized Support Contact(s) by written notice to NAVITAIRE.
SM shall not submit parts and/or labor warranty claims for an Eligible HP Product repair that has been actually performed by either HP or participants in the Authorized Support Partner Program.
Customer further initially designates the person(s) set forth in Exhibit D, Section 5 as the Customer Authorized Support Contact(s), being the authorized contact(s) to utilize the telephone support and Internet technical support system.
Authorized Support Contacts must be full-time employees of Client or contractors acting as full-time employees.
Training can be achieved either by (i) attending Absorb offered training, or (ii) by “train the trainer” training provided by another Authorized Support Contract resource who has been trained on the Service.
GUPTA hereby grants to DISTRIBUTOR the rights to use the designation "Gupta Authorized Support Center" and to sell all the support service packages and TSS listed in Attachment A under the specified terms and conditions.
Only the Authorized Support Personnel may report an Incident to FIS, as they may do so via (i) the FIS Portal (the preferred method) or (ii) telephone or email.