Assistance Request definition

Assistance Request and "AR" means a request for RTS support, as described in Section 0 of this SOW.

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Assistance Request or “Trouble Ticket” means a request for assistance made by a Customer (that has entered into a Maintenance Agreement for Silver or superior service level agreement) by opening a Trouble Ticket in the Support Portal at the address http://support.exact-learning.com or for Platinum level users also over the phone. Each Assistance Request is complete once all the elements specified in clause 3.1.8 of these General Terms and Conditions have been obtained;

Assistance Request or "AR" shall mean a customer-initiated request for Maintenance Services to be performed. An AR will be considered valid when Lucent acknowledges the request for assistance and confirms receipt by providing CUSTOMER with an AR tracking number also known as call number or ticket number. An AR may be initiated by CUSTOMER by telephone through the Lucent designated technical support number(s) identified in this Agreement or through the ▇▇▇▇▇▇.▇▇▇ Web site ("▇▇▇▇▇▇.▇▇▇"): ▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/support. ▇▇▇▇▇▇.▇▇▇ should not be used to initiate an AR when urgent assistance is needed. Requests for assistance opened through ▇▇▇▇▇▇.▇▇▇ are exempt from all Response requirements as defined in this SOW.

Examples of Assistance Request in a sentence

• TAS will use Form 12412, Taxpayer Advocate Service Operations Assistance Request, to initiate the OAR process.

• The administrator and the employee may use the Employee Assistance Request (EAR) form to document the conversation and the resolution or decision to proceed to step two of the grievance process.

• Each request shall be documented on the County Technical Assistance Request Form and provided to the S2W Program Manager.

• The employee must complete Part 1-A and Part 3 of the Tuition Reimbursement Section of the Education Assistance Request (form D-3075) and forward the form to his/her manager for completion of Part 2.

• The employee must complete Part 1-A and Part 1-B of the Request for Interest- Free Loan section of the Education Assistance Request (form D-3075).

• Those desiring to participate must seek prior approval by submitting an Educational Assistance Request form to the Human Resources Department through the Police Chief.

• If the Contractor and the participant determine that ITA services are needed, then the Contractor shall submit a Technical Assistance Request form to the County.

• For your information a Technical Assistance Request (TAR) for Crane Army Ammunition Activity is enclosed with this letter.

• Attached is a Security Area Advice and Assistance Request Worksheet identifying the various activities to be deactivated.

• Additional supplies may be ordered via State of Texas Assistance Request (STAR) submittal by TFLs via WebEOC to the EMD EOC.

More Definitions of Assistance Request

Assistance Request has the meaning ascribed thereto in Schedule 8.1B. “Bug Fixing Request” has the meaning ascribed thereto in Schedule 8.1B. “Business Day” means a day on which commercial banks in Tokyo, Japan and San Diego, California, United States of America are generally open to conduct their regular banking business. “Celution One Consumables” means the OC-1020-IP consumables developed and manufactured by or for Olympus as described in Schedule 2.3D. “Celution One Device” means the OC-1000-D3 device developed and manufactured by or for Olympus as described in Schedule 2.3C. “Code” means the United States Internal Revenue Code of 1986, as amended. “Covered Product” means all Products that Olympus shipped to the European Union and that since being shipped to the European Union have been used exclusively by or for Cytori in the European Union. “Cytori” has the meaning ascribed thereto in the opening paragraph of this Agreement. “Cytori Confidential Information” means (i) the JV Information and Documentation (not including the Intellectual Property Rights of Olympus), (ii) all confidential or proprietary information previously provided by Cytori to Olympus pursuant to the Related Agreements that was marked as confidential if in written (including electronic) form, or if in oral form, was followed by a writing confirming that the information is “confidential” within thirty (30) Business Days after oral disclosure, (iii) all confidential or proprietary information that Cytori provided to Olympus pursuant to this Agreement that is marked as confidential if in written (including electronic) form, or if in oral form, is followed by a writing confirming that the information is “confidential” within thirty (30) Business Days after oral disclosure, (iv) the following written or electronic materials Olympus received from Cytori relating or pertaining to the JV and the development of the Final Celution Devices, Celution One Device, Celution One Consumables and Deliverables whether or not such written or electronic materials are marked or confirmed as confidential: - i -

Assistance Request or "AR" shall mean an Owner-initiated request for Maintenance Services to be performed. An AR will be considered valid when Vendor acknowledges the request for assistance from Owner and confirms our acknowledgement by providing Owner with an AR tracking number (call number, ticket number). An AR may be initiated by Owner by telephone through the Vendor designated technical support number(s) identified in this Agreement or through the Vendor's web site ("Lucent.com"): http://www.lucent.com/support. Lucent.com should not ▇▇ ▇▇▇▇ ▇o in▇▇▇▇▇▇ ▇▇ ▇▇ ▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇st▇▇▇▇ ▇▇ ▇▇eded. Requests for assistance opened through Lucent.com are exempt from all response requirements as defined in ▇▇▇▇ ▇▇▇▇ement of work ("SOW").

Assistance Request has the meaning ascribed thereto in Schedule 8.1B.