Application Support definition

Application Support means requests for help for and clarifications about the normal usage of the ‘software’; response to fix a specific bug; advice to the Client if a particular feature exists and generally, help about issues arising from the normal use of the application software.

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Application Support means any works and services provided by the Seller in conjunction with the sale of Products.

Application Support means all Services provided for Help Desk Tier 2 and Tier 3 support as set forth in Schedule C.

Examples of Application Support in a sentence

Prior to receiving Custom Application Support, a Customer must have executed and have paid all fees outstanding under the Maintenance Agreement.
For certain custom software deliverables, Customers may enter into an Extended Support agreement for a period of one or two years to obtain Custom Application Support for custom software which has already reached its EOPS date.
Oral statements made about the Application, Support and/or Services will not constitute warranties, will not be relied on by Customer, and will not be binding or enforceable.
MPASS and MPASS2 pricing for the advanced block of hours is based on MCCi’s Application Support Analyst hourly rate discounted by 10%.
In the event of a conflict between the terms and conditions of this Exhibit and the terms and conditions of the Agreement, with respect to Custom Application Support, the terms and conditions of this Exhibit shall govern.

More Definitions of Application Support

Application Support means the support of the production application and application code that the Contractor is responsible for which include, but are not limited to adherence to Service Level Agreements, incident resolution, and maintenance of the development, test, Quality Assurance and Testing (QAT), and SIT environments.

Application Support has the meaning set forth in Exhibit A; Section 1.6.

Application Support means those implementations, maintenance, and consulting services described in Schedule B.

Application Support. We provide best effort assistance with the features, functions and use of desktop wrapped software & applications.

Application Support means any works and services provided by the Seller in conjunction with the sale of Products; “Business Day” means a day (other than a Saturday, Sunday or a public holiday) when banks in London are open for business; “Condition(s)” means these terms and conditions as amended from time to time

Application Support means operational assistance with, and accelerated access to, the MDM and individuals with domain expertise in MDM, which includes guidance and assistance with setting up and managing routine maintenance of MDM and provision of technical product specialists who will provide remote assistance, via the customer's remote network access, phone, or by email, with determining, analyzing and resolving problems with MDM application or underlying infrastructure, including identifying failing products or components, working with IBM as needed, and providing guidance and recommendations for resolution and prevention of problems with MDM.

Application Support means any works and services provided by the Seller in conjunction with