APPLICATION MANAGEMENT definition
APPLICATION MANAGEMENT. ("AM") means Service Provider's management of Software for a Designated Customer on Service Provider's owned, leased, or subcontracted for premises or premises otherwise under Service Provider's control, such that Service Provider manages the Designated Customer's Software, applications upgrades, performs routine maintenance, applies fixes, performance tuning, and system enhancements, using PeopleTools, and other functions typically performed by an in-house IT staff. These services may also include the performance of such functions as DBA and OS administration, in connection with the Software and business processes supported by the Software.
APPLICATION MANAGEMENT means the services provided by Silver Spring, as described in Task 4.2, to operate, monitor and maintain the GridScape application, licensed on a term basis, on Silver Spring Servers at a Silver Spring data center as a Solution Service (SaaS).
APPLICATION MANAGEMENT. ("AM") means Service Provider's management of Software for a Designated Customer on Service Provider's owned, leased, or subcontracted for premises or premises otherwise under Service Provider's control, such that Service Provider manages the Designated Customer's Software, applications upgrades, performs routine maintenance, applies fixes, performance tuning, and system enhancements, using PeopleTools, and other functions typically performed by an in-house function and IT staff. These services may also include the performance of such functions as DBA and OS administration, in connection with the Software and business processes supported by the Software. For the avoidance of doubt, Applications Management shall not include Business Process Outsourcing.
More Definitions of APPLICATION MANAGEMENT
APPLICATION MANAGEMENT means the management of the Customer applications as set out in Clause 7.
APPLICATION MANAGEMENT means the monitoring and management of health, performance and security of specified Application Software.
APPLICATION MANAGEMENT means work related to how the EDPlan Solution is modified, and includes resolving defects, updating the EDPlan Service for PCG system-wide national releases to the base product rolled out on a predefined quarterly schedule, processing change requests to modify/change the EDPlan Solution, release schedules/processes, testing processes, and acceptance processes.