Appliance Support definition

Appliance Support means the general support services that we provide for your Appliance under the provisions of a Support Agreement, during the term of that Support Agreement. Appliance Support may include remote and onsite technical assistance or technical information, spare parts, firmware updates, engineering changes, Software updates and applicable Content Updates, all depending on the specific Appliance, its product life cycle and related support phase. Appliance Support does not include Appliance installation and installation verification services that Digital Guardian makes generally available as a separate service.
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Examples of Appliance Support in a sentence

  • IBM provides Appliance Services for Appliances consisting of Machine maintenance and IBM Software Subscription and Support as a single offering as further described in the Appliance Support Handbook at ▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/support/handbook.html.

  • IBM provides Appliance Services for Appliances consisting of Machine maintenance and IBM Software and Support as a single offering as further described in the Appliance Support Handbook at ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support .

  • Consult the IBM Appliance Support Handbook for further details on Appliance Warranty Service Upgrade options at: ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support.

  • Consult the IBM Passport Advantage Appliance Support Handbook (“Appliance Support Handbook”) for further details on Appliance Service at: ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support.

  • Only Appliances that have been provided by Core to Licensee shall be eligible for Appliance Support Services.

  • The hours of coverage for each Appliance, during which IBM will provide Services for such Appliance, are specified in the Appliance Support Handbook at: ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support Unless otherwise specified, IBM provides the Services either 9 hours per day 5 days a week (Monday through Friday, excluding national holidays in the United States) during normal business hours, or 24 hours per day, 7 days per week as specified by the part number ordered by Customer.

  • If your product is listed here, the specific detail Please note, the IBM Support Guide [▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/support/guide] is the replacement f The IBM Support Guide [▇▇▇▇▇://▇▇▇-▇▇.▇▇▇.▇▇▇/support/docview.wss?uid=ibm10733923#p • IBM Appliance Support Guide [▇▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support] - the re Handbook.

  • Consult the Appliance Support Handbook for further details on Appliance Configuration definition at ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support.

  • Consult the IBM Appliance Support Handbook (“Appliance Support Handbook”) for further details on Appliance Service at: ▇▇▇▇://▇▇▇.▇▇▇.▇▇▇/software/appliance/support.

  • If a Machine Component or Machine Code Component is causing the problem, contact IBM for on-site Appliance Support.