active reservation definition
active reservation means that the User has started a reservation by having unlocked the Vehicle using the App or through Company’s customer care. The reservation is thus active in Company’s reservation system and the User is responsible for the Vehicle until it is returned to its depot or such other location designated by Company and locked the Vehicle and completed the reservation in the App or through Company’s customer care.
active reservation means that the User has started their reservation once they have opened the Vehicle using their Sunfleet card, SMS, app or via Sunfleet Support and keyed in their personal code. The reservation is thus active in Sunfleet’s reservation system and the User is responsible for the Vehicle until the car is returned to the pool location or the location indicated by Sunfleet, and the reservation is closed.