MASTER SERVICES AGREEMENT AND STATEMENT OF WORK ADDENDUM
Exhibit 10.39
[***] Certain information in this document has been excluded pursuant to Regulation S-K, Item (601)(b)(10). Such excluded information is not material and would likely cause competitive harm to the registrant if publicly disclosed.
MASTER SERVICES AGREEMENT AND STATEMENT OF WORK ADDENDUM
This addendum agreement dated July 10, 2020 is entered into by Milk Makeup LLC (“MILK MAKEUP”) and .com Distribution (DOTCOM) for the purpose of amending the MASTER SERVICES ARGEEMENT dated July 13, 2017 and the Pricing Schedule in the corresponding Statement of Work. DOTCOM and MILK MAKEUP desire to amend the agreement as designated in this addendum.
WHEREAS, DOTCOM and MILK MAKEUP desire to amend the Agreement in the manner provided for in this Addendum.
NOW THEREFORE, the parties hereto hereby agree as follows:
| 1. | Amendment to Section 4.1 Term and Renewal. Section 4.1(a) Term and Renewal of the Agreement is hereby amended and replaced in its entirety with the following: |
| (a) | The renewal term of this Agreement (the “Term”) shall begin October 14, 2020 and continue until December 31, 2023 unless earlier terminated in accordance with this Article IV. |
| 2. | Amendment to Section 4.2 Termination. Section 4.2(c) Termination is hereby amended and replaced in its entirety with the following: |
(c) Convenience. By MILK MAKEUP or DOTCOM with one hundred and fifty (150) days written notice.
| 3. | Except as set forth herein, each Party agrees that it shall forever release, waive, and discharge any and all claims and demands whatsoever, whether known or unknown, that it now has, ever had, or in the future may have against the other Party arising from or relating to acts, omissions, or events that occurred prior to the date of this Master Services Agreement Amendment. This release is not intended and shall not be construed to release, waive, or discharge: (i) MILK MAKEUP obligation to pay for services performed by DOTCOM prior to the date of this Fulfillment Services Agreement Amendment, regardless of whether the services were invoiced before or after the date of this Fulfillment Services Agreement Amendment; or (ii) any of DOTCOM’S rights and remedies with respect to any failure by MILK MAKEUP to pay for services DOTCOM performed prior to the date of this Master Services Agreement Amendment. |
| 4. | Amendment to Exhibit A Statement of Work. Section 8 Pricing Schedule of the Statement of Work is hereby amended and replaced in its entirety with the following: |
8. Pricing Schedule
|
Receiving & Storage |
Dotcom Rate |
Unit of |
Assumptions |
|
| Unit Receiving | $ | [****] | Per Unit | Assumes all units are standard sized, received against a PO/ASN, barcoded, and in sellable condition. No serial, lot tracking, or similar capture & entry at time of receipt. |
| Case Pack Receiving | $ | [****] | Per Carton | Assumes single SKU cartons of standard sized items, received against a PO/ASN, units barcoded, and in sellable condition. No serial, lot tracking, or similar capture & entry at time of receipt. |
| Pallet Receiving | $ | [****] | Per Pallet | Supplies, Materials and receipts of standard sized, single SKU pallets against a PO/ASN, with units barcoded, and in sellable condition. No serial, lot tracking, or similar capture & entry at time of receipt. |
| Unit Storage | $ | [****] | Per Unit Per Month | Planning for up to 1.5M units on hand at any point with much in bulk storage for B2B |
| Monthly Location Storage | $ | [****] | Per SKU | Assumes up to 200 SKUs |
| Inactive SKU Storage | $ | [****] | Per SKU Per Month | Surcharge against standard sized SKUs that have not had sales activity within 60 days and not removed from pickable location following 30 days’ notice. |
| Monthly Pallet Storage | $ | [****] | Per Pallet | Supplies, Materials and Reserves |
| B2C | ||||
| Order Management | $ | [****] | Per Order | Assumes all orders received electronically (i.e. via Dotcom API). No serial, lot tracking, or similar data capture requirements. |
| Pick/Pack/Ship -- first item + 1 blind insert | $ | [****] | First Item | Includes wrapping all product together in single geami paper (or similar) or using paper as void fill. Insert of products in PVC bag and insert of single blind marketing insert (i.e. sticker or post card) and insert of packing slip. |
| Pick/Pack/Ship -- each additional item | $ | [****] | Each | Program assumes 1 additional product items per order. |
| Pick/Pack/Ship -- each sample item | $ | [****] | Each | Insert of standard packette sized and/or deluxe (i.e. vial) sample from specific sample SKUs |
| Gift Messaging -- on pack slip | [****] | Requires gift message received as part of electronic order file (i.e.. via Dotcom API) and meets all Dotcom packing slip requirements. | ||
| Gift Message Cards | Quoted based on stock, volume, and customer experience | |||
| B2B | ||||
| Order Management | $ | [****] | Per Order | Assumes all orders received electronically (i.e. via Dotcom API) |
| Pick/Pack/Ship - First Unit / New Line | $ | [****] | Per Line | Applied to each new line of a unit picked for a B2B order |
| Pick/Pack/Ship - Additional Units / Same Line | $ | [****] | Per Unit / Same Line | Applied to each additional same SKU unit picked for a B2B order. Assumes only 10% pick/pack/ship units and that B2B orders average approximate 28 same SKU unit picks per order. |
| Pick/Pack/Ship - Cartons | $ | [****] | Per Carton | Assumes single SKU cases and 90% case pack |
| Bill of Lading | $ | [****] | Per Order | Typically for LTL Orders |
| Small Carrier Manifesting | $ | [****] | Per Carton | Typically for orders shipped via small carrier |
| UCC 128/Custom Labels | $ | [****] | Per Carton | Print and Apply of Label to Carton Only. Does not include any manual capture or entry. |
| Returns | ||||
| B2C Returns Processing | $ | [****] | Per Unit | Inspection, disposition, and return to stock of resalable items. Does not include refurbishment. Planning for undeliverables only. |
| B2B Returns Processing | $ | [****] | Per Hour |
Dotcom can build to a unit rate once the program is established. Planning for 5% returns B2B. |
| Miscellaneous | ||||
| Weekly Account Management – per account | [****] | Weekly | Named client relations team and floor supervision. Client relations responsible for SLA reporting, collecting forecasts, program planning, end of day reporting, weekly/monthly meetings, QBRs. | |
| Special Projects: programming, project management | [****] | Per Hour | ||
| Production/Kitting | Quoted | Project | Ongoing production projects to be scoped and quoted at unit rates against minimum volumes. One off production to be quoted at project rate. | |
| Materials and Supplies | [****] | Should Dotcom be responsible for ordering of supplies and material (i.e. corrugate, fill, tape, etc...?) | ||
| Inventory Management | N/C | Dotcom manages internal integrity of inventory through a cycle counting program. Program to be designed during implementation. | ||
| Physical Inventory -- upon request | Quoted | To be scoped, quoted, and scheduled on a need be basis. | ||
| Gift Wrapping | $ | [****] | Per Item | Subject to Dotcom approval of materials and experience |
| Gift Boxing | $ | [****] | Per Element | Subject to Dotcom approval of materials and experience |
| Ticketing/Hang Tags | $ | [****] | Per Unit | Application of ticket or hang tag to a unit |
| Additional Standard Size Inserts | $ | [****] | Per Insert | Subject to Dotcom Approval. Blind insert/postcard sized |
| Labeling at Receiving | $ | [****] | Per Unit | Applying a sku barcode to a received product. Service limited to small quantities. Larger quantities typically sent to production/quote process. |
| Lot Tracking Capture | $ | [****] | Per Entry | Capturing lot tracking information at time of receipt |
| Oversized Item Management | Quoted | Various | Surcharges mutually agreed upon and applied should Dotcom be responsible for receipt, storage, and fulfillment of to be determined Oversized products | |
| 3rd Party Drop Shipping | Quoted | TBD | Pack out of 3rd party ecommerce order quoted based on volumes, forecast consistency, and pack out requirements. | |
| Warehouse Labor | $ | [****] | Hour | Repackaging, refurbishing, labeling, preparation of non-standard or problem receipts, as well as, any labor associated with tasks not otherwise itemized in this rate card (i.e. serialization requirements). |
| Manual Order Entry | $ | [****] | Per File | Batch order file sent to Dotcom as an exception to normal electronic file transfer. File to include no more than 100 orders per file. |
| Set-up of ▇▇▇ ▇▇▇▇▇▇▇ Partner | $ | [****] | Per Trading Partner | Initial Set Up Fee of a trading partner in Dotcom’s EDI Platform. Does not include testing/integration fees. |
| Monthly EDI Trading Partner Fee | $ | [****] | Per Month/Partner | Monthly fee per trading partner set up in Dotcom’s EDI platform |
| EDI Transaction Fee | $ | [****] | Per EDI Transaction | Transaction fee for EDI transaction received or sent by Dotcom |
| International Shipping/APO/FPO | $ | [****] | Order | |
| Freight | [****] | Should Dotcom’s discounted shipping rates be utilized | ||
Receiving Offsets
| Item ID# | Description | U/M | Dotcom |
| 1201 | No PO in System At Time of Delivery | Per PO | [****] |
| 1202 | Un or Mis Marked Units/Bundles | Per PO | [****] |
| 1203 | Over/Short Resolution | Per PO | [****] |
| 1204 | Missing Cross Reference | Per UPC | [****] |
| 1205 | Items not on PO | Per PO | [****] |
| 1206 | Un or Mis Marked Carton/s | Per PO | [****] |
| 1207 | Quality Problems (Damaged/Dirty) Resolution | ▇▇▇ ▇▇▇▇▇▇ | [****] |
| 1208 | No Packing Slip or Missing/lncorrect Info | Per PO | [****] |
| 1209 | Non-Standard Pallet/s | Per Pallet | [****] |
| 1210 | Un Planned Delivery/No Appointment | Per PO | [****] |
| 1211 | Duplicate UPC in System | Per UPC | [****] |
| 1212 | Late Delivery (1.5+ hrs.) | Per PO | [****] |
| 1213 | Cancelled/RTV PO | Per PO | [****] |
| 1214 | Future Receipt Hold (Hold on Dock Request) | Per Delivery | [****] |
| 1215 | Un-Scheduled Floor Loaded Container | Per Delivery | [****] |
| 1216 | Delivery Date Missed/No Show | Per Delivery | [****] |
| 1217 | Overweight Carton (50l b+) | ▇▇▇ ▇▇▇▇▇▇ | [****] |
Note:
Additional Services -- Pricing currently in effect, as of the addendum date, for services not specifically identified in the Pricing Schedule will remain the effective rates.
Inactive Inventory Storage -- Products are defined as “Inactive ” when there have been less than 5 units sold in the prior 120 days and the associated charges for storage will be applied as outlined in the schedule above. Dotcom also reserves the right to remove inactive skus/products from forward picking locations and move to reserve “unavailable ” locations at Milk Makeup’s expense. Should Milk Makeup wish to move products from an unavailable reserve location to an available forward pick location, this will also be done at Milk Makeup’s expense. For the elimination of doubt, unavailable is defined as a product status, which will identify specific items as not being available to sell or allocate to sales orders with the exception of bulk transfer or liquidation orders. Orders transmitted to Dotcom for unavailable products will be held in a backorder status.
| Agreed to by: | |||||||
| .com Distribution | MILK MAKEUP, LLC | ||||||
| By: | /s/ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇ | By: | /s/ ▇▇▇▇▇ ▇▇▇▇▇▇ | ||||
| Name: ▇▇▇▇▇ ▇. ▇▇▇▇▇▇▇▇ | Name: ▇▇▇▇▇ ▇▇▇▇▇▇ | ||||||
| Title: CEO | Title: CFO | ||||||
| Dated: | 9-1-20 | Dated: | 8.26.20 | ||||
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