Common Contracts
1 similar null contracts
Service Level Agreement, and Customer Lifetime WarrantyApril 7th, 2021
Crexendo will use commercially reasonable efforts to avoid and remedy situations in which the Customer cannot receive inbound or make outbound calls through the Crexendo VIP Service (the “Service”). Crexendo will also provide the 100% Uptime Guarantee for core communications services on the VIP Platform. Finally, Crexendo will also offer the Customer Lifetime Warranty for Crexendo Provided devices. This Service Level Agreement (“SLA”) describes the remedies available to the Customer in the event Crexendo’s Telephony Service application falls below the service levels provided herein, or there are deficiencies under any of the above programs. It also describes the terms of the Crexendo Device Customer Lifetime Warranty.
