Serenova, LLC (“Serenova”), formerly known as LiveOps Cloud Platform, LLC will provide the CxEngage Platform (“CxEngage”) according to the metrics described herein to Customers who have signed an Order Form and entered into the Master Subscription...November 14th, 2018
FiledNovember 14th, 2018Serenova endeavors to make CxEngage available not less than 99.95% of the time, subject to the terms and conditions of the Agreement and this SLA.