Common Contracts
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Guards Proposals - Heads of AgreementFebruary 25th, 2021
SWR will be introducing a new fleet of Arterio trains on the suburban parts of the network in 2021 and 2022. The trains are developed with the customer centre of mind and specifically, include technological advances that allow transfer of dispatch responsibility from the Guard, to the Driver, under Driver Controlled Operation (DCO). DCO means that our On-Train teams can spend more time within our customers, in the main body of the train, ensuring their safety and security, and delivering a supreme level of customer service that isn’t as achievable under traditional operation with Guard lead dispatch.
