Common Contracts
1 similar null contracts
Supplement Terms of Use (STU) At GrabCar, we commit to providing safety, certainty, and speed in our services not just to our passengers, but to our Peers and drivers as well. Thus, in addition to the terms and conditions of the Grab Peer Service...November 8th, 2021
CODE PROHIBITED ACTS 1ST OFFENSE 2ND OFFENSE 3RD OFFENSE A. Booking & Cancellation - bookings, pick-ups, drop-offs, and cancellations A1 Arriving late at pick-up point without notifying the passenger or Grab, greater than 15 minutes 3 Days suspension w/ Retraining BAN *** A2 Asking passengers to cancel real bookings that they intend to continue 3 Days suspension w/ Retraining BAN *** A3 Pressing "drop-off" early without completing the ride 3 Days suspension w/ Retraining BAN *** A4 Cancelling a ride in progress or requesting a passenger to leave the vehicle before reaching the destination without a valid reason 5 Days suspension w/ Retraining BAN *** A5 Completing a job but not picking up the passenger without a valid reason 3 Days suspension w/ Retraining BAN *** A6 Cancelling a job without a valid reason 7 Days suspension w/ Retraining BAN *** A7 Above cancellation threshold, unreasonable cancellation (15% and Up) 7 Days suspension w/ Retraining BAN ***
