Common Contracts
1 similar null contracts
Service Level Agreement for Community Pharmacist Provision of: Stop Smoking Service and Nicotine Replacement Therapy (NRT) Stop Smoking Voucher DispensingOctober 12th, 2020
The main purpose of a Service Level Agreement (SLA) is to provide clarity of understanding for the partners around the costs of the services being provided, the levels of service and volumes expected from that investment, and the quality standards and performance measures by which it is to be monitored. It is also the key to understanding where the boundaries of responsibility lie for operational delivery of the service.
