AGREEING ON AND CONTROLLING SERVICE LEVELS IN SERVICE-ORIENTED ARCHITECTURESApril 3rd, 2012
FiledApril 3rd, 2012Abstract: Business Service Level Agreements (BSLAs) are introduced as a generalised concept to agree on feasibility and workload of business processes hosted in service-oriented architectures as an alternative to technical SLA. Based on BSLAs an according approach to control feasibility at runtime is presented.