Common Contracts
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Service Contract DefinitionsNovember 23rd, 2016
Service requests can be made to the Triscan Systems Service Centre by the means described within the “How to contact us” section of this document. All service requests will be logged on our Customer Relationship Management System (CRM). Each issue is given a unique reference number (SCXXXXX) which will be relayed to you once the call is logged, allowing for immediate access to the request’s history and actions when quoted on subsequent contact. Using our CRM to log, track and manage all service requests allows us to effectively and efficiently meet your needs and build up an excellent understanding of your operation.
