Common Contracts
1 similar null contracts
not applicable to services offered under the CenturyLink Wholesale and Enhanced Services Agreements)April 6th, 2015
This Service Level Agreement (“SLA”) is effective as of the first day of the second month after initial installation of Services. “Service” includes the applicable components of CenturyLink IQ + Service. This SLA applies to Service ordered by CenturyLink’s customer pursuant to an agreement (“Agreement”) with CenturyLink Communications, LLC f/k/a Qwest Communications Company, LLC d/b/a CenturyLink QCC (“CenturyLink”). On April 1, 2014, Qwest Communications Company, LLC completed a name change to CenturyLink Communications, LLC. References in supporting agreements or other documents, to Qwest Communications Company, LLC or its predecessors are replaced with “CenturyLink Communications, LLC.” For Customer’s claims related to Service deficiencies, interruptions or failures, Customer’s exclusive remedies are limited to those remedies set forth in this SLA.
