AMENDED AND RESTATED LIMITED LIABILITY COMPANY OPERATING AGREEMENT PHH HOME LOANS, LLC January 31, 2005

Exhibit 10.26

EXECUTION COPY

AMENDED AND RESTATED

LIMITED LIABILITY COMPANY OPERATING AGREEMENT

PHH HOME LOANS, LLC

January 31, 2005

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

Table of Contents

				Page
ARTICLE I Definitions
Section 1.1		Definitions		2
Section 1.2		Interpretation		13
ARTICLE II General Provisions
Section 2.1		Form		14
Section 2.2		Company Name		14
Section 2.3		Registered Office; Registered Agent		14
Section 2.4		Place of Business		14
Section 2.5		Purpose; Nature of Business Permitted; Powers		14
Section 2.6		Business Transactions of a Member with the Company		16
Section 2.7		No State-Law Partnership		16
Section 2.8		Authorized Representatives		16
Section 2.9		Term		16
Section 2.10		D/B/As, Fictitious Names, Licenses and Regulatory Approvals		16
Section 2.11		Subsequent Capital Contributions		17
ARTICLE III Members
Section 3.1		Members		21
Section 3.2		Admission of New Members		21
Section 3.3		Representations		21
Section 3.4		No Liability of Members		22
Section 3.5		Company Property		23
Section 3.6		Confidentiality		23
ARTICLE IV Capital Contributions
Section 4.1		Capital Structure		24
Section 4.2		Capital Contributions		24
Section 4.3		Additional Provisions Concerning Capital Contributions		24
Section 4.4		Capital Accounts		25

Section 4.5		Return of Capital Contributions		26
Section 4.6		Loans From Members		26
ARTICLE V Allocations and Distributions
Section 5.1		Allocations of Net Income and Net Loss		26
Section 5.2		Adjustments and Special Allocations		27
Section 5.3		Net Loss Limitation		28
Section 5.4		Other Allocation Rules		29
Section 5.5		Tax Allocations; Code Section 704(c)		29
Section 5.6		Distributions		30
ARTICLE VI Management
Section 6.1		Managing Member		30
Section 6.2		Board of Advisors		32
Section 6.3		Actions Requiring Board Approval		34
Section 6.4		Company Resources		37
Section 6.5		Advisors Have No Managerial Authority		37
Section 6.6		Devotion of Time		37
Section 6.7		Officers		38
Section 6.8		Remuneration; Reimbursement		38
Section 6.9		Approval of Annual Business Plan		38
Section 6.10		Reports		38
ARTICLE VII Changes in Law; Financial Reporting
Section 7.1		Compliance with Law; Changes in Law		39
Section 7.2		Consolidation		41
Section 7.3		Certain Actions		41
ARTICLE VIII Termination of Relationship
Section 8.1		Cendant Termination Events		42
Section 8.2		Effects of a Cendant Termination Event		43
Section 8.3		PHH Termination Event		46
Section 8.4		Two Year Termination, Special Termination Event and 25-Year Termination		47

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Section 8.5		Effect of Termination Events		51
ARTICLE IX Dissolution and Winding Up
Section 9.1		Events Causing Dissolution		51
Section 9.2		Winding Up		52
Section 9.3		Compensation of Liquidating Trustee		54
Section 9.4		Distribution of Company Property and Proceeds of Sale Thereof		54
Section 9.5		Company Termination		54
Section 9.6		Final Audit		55
ARTICLE X Transfers and Assignment of Interests
Section 10.1		Consent Required for Transfer		55
Section 10.2		Withdrawal		56
ARTICLE XI Fiscal Matters; Books and Records
Section 11.1		Bank Accounts; Investments		56
Section 11.2		Records Required by Act; Right of Inspection		56
Section 11.3		Books and Records of Account		57
Section 11.4		Expenses		57
Section 11.5		Tax Returns and Information		57
Section 11.6		Delivery of Audited Financial Statements to Members		58
Section 11.7		Audits		58
Section 11.8		Fiscal Year		58
Section 11.9		Tax Elections		58
Section 11.10		Tax Matters Member		59
ARTICLE XII Indemnification and Insurance
Section 12.1		Indemnification and Advancement of Expenses		59
Section 12.2		Insurance		60
Section 12.3		Limit on Liability of Members		61
Section 12.4		Indemnification by Managing Member		61
Section 12.5		No Additional Indemnification Rights		62
ARTICLE XIII Miscellaneous Provisions
Section 13.1		Counterparts		62

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Section 13.2		Entire Agreement		62
Section 13.3		Partial Invalidity		62
Section 13.4		Amendment		63
Section 13.5		Binding Effect		63
Section 13.6		Negotiation and Mediation		63
Section 13.7		Governing Law		64
Section 13.8		Offset		64
Section 13.9		Effect of Waiver or Consent		64
Section 13.10		Notices		64
Section 13.11		No Consequential Damages		66
Section 13.12		Most Favored Nation		66
Section 13.13		Impossibility of Performance		67

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Index of Defined Terms

		Page
Act		1
Additional Capital Determination		26
Adjusted Capital Account		2
Advisor		34
Affiliate		2
Agreement		1, 2
Annual Business Plan		40
Assignment		2
Authorized Representatives		17
Bankruptcy		2
Bankruptcy Event		45
Beneficial Owner		3
Board		34
Business Day		3
Capital Account		26
Capital Contribution		3
Cendant		3
Cendant Advisors		34
Cendant Designated Buyer		45, 50
Cendant List		45
Cendant Member		1
Cendant Mobility		3
Cendant Mobility Offices		3
Cendant Owned Real Estate Offices		3
Cendant Put		45
Cendant Put Notice		46
Cendant Real Estate		3
Cendant Termination Event		44
Certificate of Formation		1
Change of Control		3
Closing Date		4
Code		4
Common Interest Percentage		25
Common Interests		25
Company		1
Company Expenses		60
Company Minimum Gain		4

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Company Property or Properties		4
Company Regulatory Event		5
Confidential Information		24
Contributed Property		5
Contribution Agreement		5
Contribution Date		19
Contribution Notice		18
Control		5
Controlling Person		5
Customer		5
Depreciation		5
Dispute		67
Disputing Member		67
Distributable Net Income		6
Event of Dissolution		54
Fair Market Value		6
FHA		6
Fiscal Period		6
Fiscal Quarter		6
GAAP		6
Governmental Entity		6
Gross Asset Value		7
HUD		8
HUD-Manager		34
Indemnified Parties		62
Initial Capital Contribution		25
Initial Officers		40
Initial Operating Agreement		1
Insolvency		8
Interest		8
Investor Commitments		8
Lease		8
License Agreement		8
Liquidating Trustee		55
Loan Funding Facility		8
Losses		8
LTM Net Income		46
Major Action		36
Management Services Agreement		8
Managing Member		9
Master Sublease Agreement		9
Mediation Request		67

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Member		1, 9
Member Nonrecourse Debt		9
Member Nonrecourse Debt Minimum Gain		9
Member Nonrecourse Deductions		9
Members		1
Minimum Capital Requirements		38
Mobility Interim MSA		9
Mortgage Instrument		10
Mortgage Loan		10
Mortgage Loan Disclosure		10
Mortgage Loan Documents		10
Mortgage Loan Sale Agreement		10
Mortgage Note		10
Mortgaged Property		10
MSA		10
Net Income		10
Net Loss		10
New Member		12
Nonrecourse Deductions		12
Nonrecourse Liability		12
Non-Renewal Notice		53
Non-Renewal PHH Sale		53
Non-Renewal Put		53
NRT Interim MSA		12
Origination Channels		12
Other Indemnified Parties		64
Person		12
PHH		12
PHH Advisors		34
PHH Change of Control		13
PHH Interests		47
PHH Material Breach		44
PHH Member		1
PHH Regulatory Event		12
PHH Sale		45
PHH Sale Notice		47
PHH Termination Event		48
PIMI Contributed Assets		19
PMC		12
Proceeding		13
Purchase Notice		49
Purchase Price		48

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Purchase Right		48
Put Date		46
Put Price		45
Regulatory Event Fee		44
Regulatory Order		13
Related Transaction		33
RESPA		13
Rules		67
Sale Date		48
Sale Price		47
Securities Act		13
Small Corps		13
Special Termination Event		42
Special Termination Notice		42
Special Termination Put		53
SRA		1
State Agency		13
Subsequent Capital Contributions		19
Subsidiary		13
Tax Matters Member		62
Termination Payment		46
Transaction Documents		13
Transfer		14
Treasury Regulations		14
Two Year PHH Sale		50
Two Year Put		50
Two Year Put Closing Date		51
Two Year Put Date		50
Two Year Put Price		50
Two Year Sale Date		50
Two Year Sale Price		51
Two-Year Termination Notice		50
Venture License Agreement		14

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This AMENDED AND RESTATED LIMITED LIABILITY COMPANY OPERATING AGREEMENT, dated as of January 31, 2005 (this “Agreement”), of PHH Home Loans, LLC (the “Company”), a Delaware limited liability company, is by and between PHH Broker Partner Corporation, a Maryland corporation (the “PHH Member”), and Cendant Real Estate Services Venture Partner, Inc., a Delaware corporation (the “Cendant Member”) and each Person (as hereinafter defined) subsequently admitted as a member of the Company (individually, a “Member” and, collectively, the “Members”).

W I T N E S S E T H:

WHEREAS, the PHH Member and the Cendant Member entered into a Limited Liability Company Operating Agreement, effective as of November 3, 2004 (the “Initial Operating Agreement”) and formed the Company pursuant to and in accordance with the Limited Liability Company Act of the State of Delaware (the “Act”) by filing the Certificate of Formation of the Company (the “Certificate of Formation”) in accordance with the Act;

WHEREAS, the Members desire to amend and restate the Initial Operating Agreement;

WHEREAS, the Members intend that hereafter the principal purpose of the Company shall be to originate and sell mortgage loans sourced through Cendant’s owned residential real estate brokerage and corporate relocations businesses and from all U.S.-based employees of Cendant and its Subsidiaries, in accordance with the terms and provisions of this Agreement;

WHEREAS, this Agreement sets forth, among other things, the agreement among the Members as to the governance of the affairs of the Company and the conduct of its business; and

WHEREAS, concurrently with the execution of this Agreement, Cendant Real Estate, PHH, the Cendant Member, PMC, the PHH Member and the Company have entered into a Strategic Relationship Agreement (as amended from time to time, the “SRA”) which sets forth certain matters related to the business relationship among the parties thereto during the term of this Agreement.

NOW, THEREFORE, in consideration of the mutual representations, warranties, covenants, promises and agreements set forth herein, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Members agree as follows:

ARTICLE I

Definitions

Section 1.1 Definitions. As used in this Agreement, the following terms shall each have the meaning set forth in this Article (unless the context otherwise requires).

“Adjusted Capital Account” means, with respect to any Member, the balance, if any, in such Member’s Capital Account as of the end of the relevant Fiscal Period, after: (i) crediting to such Capital Account any amounts that such Member is obligated to restore pursuant to Treasury Regulation Section 1.704-1(b)(2)(ii)(c) (or is deemed to be obligated to restore pursuant to the penultimate sentences of Treasury Regulation Sections 1.704-2(g)(1) and 1.704-2(i)(5)) and (ii) debiting to such Capital Account the items described in Treasury Regulation Sections 1.704-1(b)(2)(ii)(d)(4), (5) and (6).

“Affiliate” means, when used with reference to a specific Person, any Person that, directly or indirectly, through one or more intermediaries, controls, is controlled by or is under common control with such specific Person. For the avoidance of doubt, neither the Company nor any of the Brand Franchisees, as defined in the SRA, shall be deemed to be an Affiliate of Cendant or any of Cendant’s Affiliates for any purpose hereunder or under any of the other Transaction Documents.

“Agreement” means this Agreement, including the Schedules and Exhibits hereto, as originally executed and as subsequently amended from time to time in accordance with the provisions hereof.

“Assignment” shall mean a document, sufficient under the laws of the jurisdiction where the related Mortgaged Property is located, to reflect all transfers of the applicable Mortgage Instrument and the Mortgage Note.

“Bankruptcy” means, with respect to any Person, the happening of any one or more of the following events: (a) such Person (or, in the case of any Person which is a partnership, any general partner thereof): (i) makes an assignment for the benefit of creditors; (ii) files a voluntary petition in bankruptcy; (iii) is adjudged bankrupt or insolvent, or there has been entered against such Person (or general partner) an order for relief, in any bankruptcy or insolvency proceeding; (iv) files a petition or answer seeking in respect of such Person (or general partner) any reorganization, arrangement, composition, readjustment, liquidation, dissolution or similar relief under any statute, law or regulation; (v) files an answer or other pleading admitting or failing to contest the material allegations of a petition filed against such Person (or such general partner) in any proceeding of a nature described above; or (vi) seeks, consents or acquiesces in the appointment of a trustee, receiver or liquidator of such Person (or such general partner) or of all or any substantial part of such Person’s (or such general partner’s) properties; or (b) 120 days after the commencement of any proceeding against any such Person (or such general partner) seeking reorganization, arrangement, composition, readjustment,

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liquidation, dissolution or similar relief under any statute, law or regulation, if such proceeding has not been dismissed, or within 90 days after the appointment without such Person’s (or such general partner’s) consent or acquiescence of a trustee, receiver or liquidator of the Person (or such general partner) or of all or any substantial part of such Person’s (or such general partner’s) properties, if such appointment is not vacated or stayed, or within 90 days after the expiration of any such stay, if such appointment is not vacated.

“Beneficial Owner” shall, with respect to any Person, be determined as set forth in Rule 13d-3 of the General Rules and Regulations of the Securities Exchange Act of 1934, as in effect on the date hereof.

“Business Day” means any day other than a Saturday, Sunday or a holiday on which commercial banks in the State of New York are closed.

“Cendant” means Cendant Corporation, a Delaware corporation.

“Capital Contribution” means, with respect to any Member, the amount of cash and the initial Gross Asset Value of any asset (other than cash) contributed to the capital of the Company pursuant to Article IV hereof.

“Cendant Mobility Office” means any office comprising part of Cendant’s corporate relocation business, including, without limitation, any office of Cendant Mobility Services Corporation (“Cendant Mobility”) or any of its Subsidiaries, whether owned as of the date hereof or acquired or opened hereafter by Cendant Mobility or one of its Subsidiaries.

“Cendant Owned Real Estate Office” means any residential real estate brokerage office owned as of the date hereof or acquired or opened hereafter by Cendant Real Estate or one of its Subsidiaries, including NRT Incorporated.

“Cendant Real Estate” means Cendant Real Estate Services Group, LLC, a Delaware limited liability company.

“Change of Control” means, with respect to any Person, the occurrence of any event set forth in one of the following paragraphs:

(a) any “person” or “group” (as such terms are used in Section 13(d)(3) of the Exchange Act) is or becomes the Beneficial Owner, directly or indirectly, of securities of such Person representing greater than one-third of the combined voting power of such Person’s outstanding securities;

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(b) during any period of two consecutive years, individuals who at the beginning of such period constituted the Board of Directors of such Person (together with any new directors whose election or appointment by such Board or whose nomination for election by the stockholders of such Person was approved by a vote of not less than a majority of the directors then still in office who were either directors at the beginning of such period or whose election or nomination for election was previously so approved) cease for any reason to constitute at least two-thirds of the Board of Directors of such Person;

(c) there is consummated a merger, consolidation or similar transaction (including a recapitalization) of such Person with any other Person, other than a merger or consolidation immediately following which the stockholders of such Person immediately prior thereto own in the aggregate not less than two-thirds of the combined voting power of the entity surviving such merger, consolidation or similar transaction or the Controlling Person thereof; or

(d) there is consummated a sale or disposition by such Person of all or a substantial portion of such Person’s assets to another Person, other than a sale or disposition immediately following which the stockholders of such Person immediately prior thereto own in the aggregate not less than two-thirds of the combined voting power of such other Person or the Controlling Person thereof.

“Closing Date” means January 31, 2005.

“Code” means the Internal Revenue Code of 1986.

“Company Minimum Gain” means “partnership minimum gain” as set forth in Treasury Regulation Sections 1.704-2(b)(2) and 1.704-2(d).

“Company Property or Properties” means all interests, properties, whether real or personal, and rights of any type owned or held by the Company, whether owned or held by the Company at the date of its formation or thereafter acquired.

“Company Regulatory Event” means a situation in which (i) the Company becomes subject to any Regulatory Order, or any Governmental Entity initiates a Proceeding with respect to the Company, and (ii) such Regulatory Order or Proceeding prevents or materially impairs the Company’s ability to originate loans for any period of time in a manner that adversely affects the value of one or more of the quarterly distributions to be paid by the Company pursuant to Section 5.6 of this Agreement; provided, however, that Company Regulatory Event shall not include (1) any order,

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directive or interpretation or change in law, rule or regulation, in any such case that is applicable generally to companies engaged in the mortgage lending business such that the Company is unable to cure the resulting circumstances described in (ii) above, or (2) any Regulatory Order or Proceeding that results solely from acts or omissions on the part of the Cendant Entities or their Affiliates.

“Contributed Property” means property or other consideration (other than cash) contributed to the Company in exchange for Interests.

“Contribution Agreement” means the Contribution Agreement to be entered into by and among the Cendant Member, the Company and the PHH Member pursuant to Section 2.11 hereof.

“Control” shall mean, with regard to any Person, the power to direct the management and policies of such Person, directly or indirectly, whether through the ownership of voting securities, by contract or otherwise; and the terms “controlling” and “controlled” have meanings correlative with the foregoing.

“Controlling Person” means a Person who controls another Person.

“Customer” means any individual who contacts the Company, whether in person or by mail, phone, via the Internet (including by electronic mail), or otherwise, or who is so contacted by the Company, about the possibility of obtaining a Mortgage Loan through the Company, or who otherwise obtains a Mortgage Loan from or through the Company.

“Depreciation” means, for each Fiscal Period, an amount equal to the depreciation, amortization or other cost recovery deduction allowable with respect to an asset for such Fiscal Period; provided, however, that if the Gross Asset Value of an asset differs from its adjusted basis for federal income tax purposes at the beginning of such Fiscal Period, Depreciation shall be an amount that bears the same ratio to such Gross Asset Value which the asset had when its value was last adjusted, as the federal income tax depreciation, amortization or other cost recovery deduction with respect to such asset for such Fiscal Period bears to the adjusted tax basis which the asset had when its value was last adjusted; and provided, further, that if the federal income tax depreciation, amortization or other cost recovery deduction for such Fiscal Period is zero, then, subject to Section 6.3(a)(xiv), Depreciation shall be determined with reference to such beginning Gross Asset Value using any reasonable method selected by the Managing Member.

“Distributable Net Income” shall mean, for each Fiscal Quarter, an amount equal to the net income of the Company and its Subsidiaries, on a consolidated basis, determined in accordance with GAAP, less any amounts retained by the Company as shall be necessary to meet the Minimum Capital Requirements (which requirements shall be approved by the Board pursuant to Section 6.3).

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“Fair Market Value” means the fair market value of an asset, as determined by the Managing Member using any reasonable method of valuation, except as otherwise provided herein; provided, however, that such fair market value shall be approved by the Board as provided in Section 6.3(a)(xvii).

“FHA” means the Federal Housing Administration of HUD or any successor thereto.

“Fiscal Period” means the period (i) commencing (w) at the beginning of each Fiscal Quarter, (x) the date of any acquisition of Interests by any new or existing Member in exchange for a Capital Contribution, or (y) on each date following the effective date of any distribution to a Member of any property as consideration for an Interest in the Company, and (ii) ending on the date immediately preceding the first day of the next Fiscal Period; provided, that the last Fiscal Period shall end on the date on which all assets of the Company are distributed to the Members pursuant to Section 9.4 hereof.

“Fiscal Quarter” means (i) the period commencing on the date of this Agreement and ending on March 31, 2005, or (ii) any subsequent three (3) month period commencing on January 1, April 1, July 1 and October 1 and ending on March 31, June 30, September 30 and December 31, respectively; provided, that the last Fiscal Quarter shall end on the date on which all assets of the Company are distributed to the Members pursuant to Section 9.4 hereof.

“GAAP” means generally accepted accounting principles in the United States.

“Governmental Entity” means any court, agency or commission or other governmental or regulatory authority.

“Gross Asset Value” means, with respect to any asset, such asset’s adjusted basis for federal income tax purposes, except as follows:

(i) the initial Gross Asset Value of any asset contributed by a Member to the Company shall be the Fair Market Value of such asset;

(ii) the Gross Asset Value of all Company assets shall be adjusted to equal their respective Fair Market Values, as of the following times: (a) the acquisition of an additional interest in the Company by any new or existing Member in exchange for more than a de minimis Capital

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Contribution, (b) the distribution by the Company to a Member of more than a de minimis amount of Company assets as consideration for an interest in the Company and (c) the liquidation of the Company, within the meaning of Treasury Regulation Section 1.704-1(b)(2)(ii)(g); provided, however, that, with approval of the Board pursuant to Section 6.3(a)(xiv) hereof, adjustments pursuant to clause (ii)(a) or (ii)(b) of this definition shall be made only if the Managing Member reasonably determines that such adjustments are necessary or appropriate to reflect the relative economic interests of the Members in the Company;

(iii) the Gross Asset Value of any Company asset distributed to any Member shall be adjusted to equal the Fair Market Value of such asset on the date of such distribution, unreduced by any liability secured by such asset; and

(iv) the Gross Asset Value of Company assets will be increased or decreased to reflect any adjustment to the adjusted basis of such assets under Sections 734(b) or 743(b) of the Code, but only to the extent that the adjustment is taken into account in determining Capital Accounts under Treasury Regulation Section 1.704-1(b)(2)(iv)(m) and paragraph (f) of the definition of Net Income and Net Loss or Section 5.2(f), provided, however, that Gross Asset Values shall not be adjusted pursuant to this paragraph (iv) to the extent the Managing Member determines that an adjustment pursuant to paragraph (ii) above is necessary or appropriate in connection with a transaction that would otherwise result in an adjustment pursuant to this paragraph (iv) and the Board authorizes such paragraph (ii) adjustment pursuant to Section 6.3(a)(xiv) hereof.

If the Gross Asset Value of an asset has been determined or adjusted pursuant to paragraph (i), paragraph (ii) or paragraph (iv) above, such Gross Asset Value shall thereafter be adjusted by the Depreciation taken into account with respect to such asset for purposes of computing Net Income and Net Loss.

“HUD” means the United States Department of Housing and Urban Development or any successor thereto.

“Interest” means (i) a Member’s share of Net Income (and items of income and gain) and Net Loss (and items of loss and deduction) of the Company and a Member’s right to receive distributions from the Company in accordance with the provisions of this Agreement and the Act and (ii) such Member’s other rights and privileges as herein provided, including, without limitation, voting privileges.

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“Insolvency” means, when used with respect to any Person, such Person is unable to pay its debts and obligations as they become due, or has incurred debts beyond its ability to pay such debts as they mature.

“Investor Commitments” means any agreement, contract or arrangement pursuant to which any Person purchases or agrees to purchase Mortgage Loans from the Company or any Subsidiary of the Company.

“Lease” means the Xxxxxx’x Gate Sublease, substantially in the form of Exhibit A hereto, to be entered into between the Company and PMC on the Contribution Date, pursuant to which the Company will lease space from PMC at 0000 Xxxxxxxxxx Xxxx, Xx. Xxxxxx, XX 00000.

“License Agreement” means the Trademark License Agreement, dated as of the date of this Agreement, between PMC and TM Acquisition Corp., Coldwell Banker Real Estate Corporation and ERA Franchise Systems, Inc., pursuant to which PMC has been granted a license to use the Cendant Real Estate Franchisee Brands (as defined in the SRA) in connection with its business, on the terms set forth therein.

“Loan Funding Facility” means a credit or loan agreement or other funding arrangement, approved by the Board pursuant to Section 6.3 hereof, pursuant to which the Company and/or its Subsidiaries borrows money for the purpose of funding Mortgage Loan originations.

“Losses” means any and all losses, damages, disbursements, suits, claims, liabilities, obligations, judgments, fines, penalties, charges, amounts paid in settlement, costs and expenses (including, without limitation, reasonable attorneys’ fees and expenses), and shall specifically include, but only for purposes of Section 12.4 hereof, any indirect, special, incidental or consequential damages (including lost profits and lost cash distributions).

“Management Services Agreement” means the Management Services Agreement, substantially in the form attached hereto as Exhibit B, to be entered into by the Company and PMC in accordance with Section 2.11 of this Agreement.

“Managing Member” means the PHH Member, or such other Member as may replace the PHH Member as Managing Member pursuant to Section 8.2 or 8.4 hereof.

“Master Sublease Agreement” means the Master Shared Office Space Agreement, substantially in the form attached hereto as Exhibit C, to be entered into between the Company and NRT on the Contribution Date, pursuant to which the Company will sublease from NRT office space utilized by field personnel of the Company who are co-located in a Cendant Owned Real Estate Office.

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“Member” means, at any time, a Person admitted as a member of the Company pursuant to Section 3.2 hereof and listed on Schedule I hereto. If a Member Transfers its Interest or any portion thereof to a Person who is not a Member, reference in this Agreement to a “Member” or such Member’s Capital Account in connection with such Transferred Interest or portion thereof shall be deemed to be a reference to the record holder of such Transferred Interest or portion thereof for the purpose of calculating the economic interest and Capital Account balances and adjustments represented by such Transferred Interest or portion thereof until such record holder of such Transferred Interest or portion thereof is admitted as a Member.

“Member Nonrecourse Debt” means “partner nonrecourse debt” as set forth in Treasury Regulation Section 1.704-2(b)(4).

“Member Nonrecourse Debt Minimum Gain” means an amount with respect to each Member Nonrecourse Debt, equal to the Company Minimum Gain that would result if such Member Nonrecourse Debt were treated as a Nonrecourse Liability, determined in accordance with Treasury Regulation Section 1.704-2(i)(3).

“Member Nonrecourse Deductions” means “partner nonrecourse deductions” as set forth in Treasury Regulation Section 1.704-2(i)(2), and the amount of Member Nonrecourse Deductions with respect to a Member Nonrecourse Debt for a Fiscal Period shall be determined in accordance with the rules of Treasury Regulation Section 1.704-2(i)(2).

“Mobility Interim MSA” means the Marketing Agreement, by and between Cendant Mobility and PMC, dated as of January 31, 2005.

“Mortgage Instrument” means any deed of trust, security deed, mortgage, or other instrument which constitutes a first lien or second lien on the Mortgaged Property securing payment by a mortgagor of a Mortgage Note.

“Mortgage Loan” means a mortgage loan (including a home equity line of credit) evidenced by one or more promissory notes and secured by a mortgage or deed of trust on one or more residential real estate properties.

“Mortgage Loan Disclosure” shall mean any disclosure, notice or other document or statement that, pursuant to applicable law, must be provided to a Customer by or on behalf of the Company in connection with the origination, closing and funding of a Mortgage Loan or an application for a Mortgage Loan.

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“Mortgage Loan Documents” means the Mortgage Instruments, Mortgage Notes and Assignments.

“Mortgage Loan Sale Agreement” means a Mortgage Loan Sale Agreement to be entered into by and between the Company and PMC in accordance with Section 2.11 hereof.

“Mortgage Note” means the mortgage note, deed of trust note, security deed note or other form of promissory note executed by a mortgagor and secured by a Mortgage Instrument evidencing the indebtedness of the mortgagor under a Mortgage Loan.

“Mortgaged Property” means the interest in real property pledged to secure a Mortgage Note, as evidenced by one or more Mortgage Instruments.

“MSA” means the Marketing Services Agreement, dated as of the date of this Agreement, by and between PMC and certain Subsidiaries of Cendant Real Estate.

“Net Income” and “Net Loss” shall mean, for each Fiscal Period, an amount equal to the Company’s items of taxable income or loss for such Fiscal Period, determined in accordance with Section 703 of the Code (for this purpose all items of income, gain, loss and deduction required to be separately stated pursuant to Section 703(a)(1) of the Code shall be included in taxable income or loss), with the following adjustments (without duplication):

(a) any income that is exempt from federal income tax and not otherwise taken into account in computing Net Income or Net Loss shall be added to taxable income or loss;

(b) any expenditures of the Company described in Section 705(a)(2)(B) or that are treated as Section 705(a)(2)(B) expenditures pursuant to Treasury Regulation Section 1.704-1(b)(2)(iv)(i), and not otherwise taken into account in computing Net Income or Net Loss, shall be subtracted from such taxable income or loss;

(c) in the event that the Gross Asset Value of any Company asset is adjusted pursuant to the definition of Gross Asset Value, the amount of such adjustment shall be taken into account as an item of gain (if the adjustment increases the Gross Asset Value of the asset) or an item of loss (if the adjustment decreases the Gross Asset Value of the asset) from the disposition of such asset and shall be taken into account for purposes of computing Net Income or Net Loss;

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(d) gain or loss resulting from the disposition of property with respect to which gain or loss is recognized for federal income tax purposes shall be computed by reference to the Gross Asset Value of the property disposed of, notwithstanding that the adjusted tax basis of such property differs from its Gross Asset Value;

(e) in lieu of the depreciation, amortization, and other costs recovery deductions taken into account in computing such taxable income or loss, there shall be taken into account Depreciation with respect to each asset of the Company for such Fiscal Period computed in accordance with the definition of Depreciation;

(f) to the extent an adjustment to the adjusted basis of any Company asset pursuant to Section 734(b) or 743(b) of the Code is required pursuant to Treasury Regulation Section 1.704-1(b)(2)(iv)(m)(4) to be taken into account in determining Capital Accounts as a result of a distribution other than in complete liquidation of a Member’s Interest, the amount of such adjustment shall be treated as an item of gain (if the adjustment increases the basis of the asset) or loss (if the adjustment decreases the basis of the asset) from the disposition of the asset and shall be taken into account in computing Net Income or Net Loss; and

(g) notwithstanding any other provision of this definition, any items specially allocated pursuant to Section 5.2 shall not be considered in determining Net Income or Net Loss.

“New Member” means any Person not listed on Schedule I as of the date hereof who has been admitted as a Member to the Company pursuant to Section 3.2 hereof.

“Nonrecourse Deductions” has the meaning set forth in Treasury Regulation Section 1.704-2(b)(1), and the amount of the Nonrecourse Deductions for a Fiscal Period shall be determined in accordance with Treasury Regulation Section 1.704-2(c).

“Nonrecourse Liability” means a liability (or that portion of a liability) with respect to which no Member bears the economic risk of loss as determined under Treasury Regulation Section 1.704-2(b)(3).

“NRT Interim MSA” means the Marketing Agreement, by and between NRT Incorporated and PMC, dated as of January 31, 2005.

“Origination Channels” has the meaning assigned to such term in the SRA.

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“Person” means any individual, general partnership, limited partnership, corporation, limited liability company, joint venture, trust, business trust, governmental agency, cooperative, association, or other entity, and the heirs, executors, administrators, legal representatives, successors and assigns of such person, as the context may require.

“PHH” means PHH Corporation, a Maryland corporation.

“PHH Regulatory Event” means a situation in which (i) PMC or any of its Affiliates (other than the Company) becomes subject to any Regulatory Order, or any Governmental Entity initiates a Proceeding with respect to PMC or any of its Affiliates (other than the Company), and (ii) such Regulatory Order or Proceeding prevents or materially impairs the Company’s ability to originate loans for any period of time in a manner that adversely affects the value of one or more quarterly distributions to be paid by the Company pursuant to Section 5.6 of this Agreement; provided, however, that PHH Regulatory Event shall not include (1) any order, directive or interpretation or change in law, rule or regulation, in any such case that is applicable generally to companies engaged in the mortgage lending business such that PMC or such Affiliate or the Company is unable to cure the resulting circumstances described in (ii) above, or (2) any Regulatory Order or Proceeding that results solely from acts or omissions on the part of Cendant or its Affiliates.

“PMC” means PHH Mortgage Corporation, a New Jersey corporation.

“PHH Change of Control” means a Change of Control of PHH, or the Managing Member or any other Affiliate of PHH that beneficially owns, directly or indirectly, any Interest of the Company.

“Proceeding” means any legal, administrative, arbitral or other proceeding, claim, action or governmental or regulatory investigation of any nature.

“Regulatory Order” means any injunction, order, judgment, decree, memorandum of understanding, consent decree, directive or regulatory restriction, or any change in or interpretation of any law, rule or regulation, imposed by a Governmental Entity.

“RESPA” means the Real Estate Settlement Procedures Act, 12 U.S.C. § 2601 et seq., and the Department of Housing and Urban Development’s implementing regulation, Regulation X, 24 C.F.R. § 3500 et seq.

“Securities Act” means the Securities Act of 1933.

“Small Corps” means, collectively, the companies listed in Exhibit D.

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“State Agency” means any agency or other Governmental Entity of any of the fifty states of the United States or of the District of Columbia, in each case having authority to regulate the mortgage-related activities of the Company or any of its Subsidiaries or to determine the investment requirements with regard to mortgage loan originations performed by the Company or any of its Subsidiaries.

“Subsidiary” means, when used with respect to any party, any corporation, partnership, limited liability company or other organization, whether incorporated or unincorporated, which is consolidated with such party for financial reporting purposes under GAAP, and, when used with respect to the Company, shall include, without limitation, those Small Corps that will become Subsidiaries of the Company following the completion of the Subsequent Capital Contributions in accordance with Section 2.11 hereof.

“Transaction Documents” means, collectively, this Agreement, the SRA, the MSA, the NRT Interim MSA, the Mobility Interim MSA, the License Agreement, the Venture License Agreement, the Management Services Agreement, the Lease Agreement, the Master Sublease Agreement, the Contribution Agreement and the Mortgage Loan Sale Agreement.

“Transfer” means any change in the record or beneficial ownership of an Interest, whether made voluntarily or involuntarily by operation of law.

“Treasury Regulations” means the regulations promulgated by the U.S. Treasury Department pursuant to the Code.

“Venture License Agreement” means the Trademark License Agreement, by and among TM Acquisition Corp., Coldwell Banker Real Estate Corporation, ERA Franchise Systems, Inc. and the Company, dated as of January 31, 2005.

Section 1.2 Interpretation. Each definition in this Agreement includes the singular and the plural, and reference to the neuter gender includes the masculine and feminine where appropriate. References to any statute or Treasury Regulations means such statute or regulations as amended at the time and include any successor legislation or regulations. The headings to the Articles and Sections are for convenience of reference and shall not affect the meaning or interpretation of this Agreement. Except as otherwise stated, reference to Articles, Exhibits, Sections and Schedules mean the Articles, Exhibits, Sections and Schedules of this Agreement. The Exhibits and Schedules are hereby incorporated by reference into and shall be deemed a part of this Agreement.

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ARTICLE II

General Provisions

Section 2.1 Form. The Members hereby agree to operate the Company as a limited liability company pursuant to the provisions of the Act and upon the terms and conditions set forth in this Agreement. Except as expressly provided herein to the contrary, the rights and obligations of the Members and the administration and termination of the Company shall be governed by the Act.

Section 2.2 Company Name. The name of the Company is “PHH Home Loans, LLC” or such other name or names as may be selected by a unanimous vote of the Members from time to time, and its business shall be carried on in such name and in the other names listed on Schedule 2.2 hereto, with such variations and changes thereto as the Members shall deem necessary to comply with requirements of the jurisdictions in which the Company’s operations are conducted.

Section 2.3 Registered Office; Registered Agent. The Company shall maintain a registered office in the State of Delaware at 0000 Xxxxxxxxxxx Xxxx, Xxxxx 000, in the City of Wilmington, County of New Castle, and the name of the Company’s registered agent in the State of Delaware is, Corporation Service Company.

Section 2.4 Place of Business. The business address of the Company is 0000 Xxxxxxxxxx Xxxx, Xx. Xxxxxx, Xxx Xxxxxx 00000, or such other place as the Members shall designate by unanimous vote.

Section 2.5 Purpose; Nature of Business Permitted; Powers.

(a) The Company is formed for the purposes of (1) originating Mortgage Loans that are sourced through any Cendant Owned Real Estate Office and fulfilled through any of the Origination Channels, (2) originating Mortgage Loans that are sourced through any Cendant Mobility Office and fulfilled through any of the Origination Channels, (3) originating Mortgage Loans for U.S.-based employees of Cendant and its Subsidiaries and fulfilled through any of the Origination Channels, (4) originating Mortgage Loans sourced by any loan officer of the Company, either through any Cendant Owned Real Estate Office or through any Cendant Mobility Office, (5) selling all Mortgage Loans originated by the Company on a servicing-released basis on terms consistent with the provisions of Section 6.1(b) below, and (6) any other purpose agreed to unanimously by the Members in writing. For the avoidance of doubt, the purposes for which the Company is formed shall not include, and without the prior unanimous written consent of all Members the Company shall not engage in, (i) originating, purchasing or otherwise acquiring and holding Mortgage Loans for investment purposes, or (ii) servicing Mortgage Loans or retaining servicing rights with respect to any Mortgage Loans originated and sold by the Company.

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(b) Subject to the other provisions of this Agreement, the Company shall possess and may exercise all of the powers and privileges granted by the Act or by any other law or by this Agreement, together with any powers incidental thereto, but only in so far as such powers and privileges are necessary to the conduct, promotion or attainment of the business purposes of the Company specified in Section 2.5(a) hereof, including, without limitation, the power:

(i) to acquire, hold, manage, own, sell, transfer, convey, assign, exchange, license, pledge or otherwise dispose of the Company’s interest in assets or any property held by the Company, including, without limitation, interests in technology, intellectual property rights and other proprietary processes, products or services;

(ii) to establish, have, maintain or close one or more offices within or without the State of Delaware and in connection therewith to rent or acquire office space and to engage personnel;

(iii) to open, maintain and close bank and brokerage accounts, including the power to draw checks or other orders for the payment of moneys, and to invest such funds as are temporarily not otherwise required for Company purposes;

(iv) to bring and defend actions and proceedings at law or in equity or before any Governmental Entity, including any State Agency;

(v) to hire consultants, custodians, attorneys, accountants and such other agents, officers and employees of the Company as it may deem necessary or advisable, and to authorize each such agent and employee to act for and on behalf of the Company;

(vi) to enter into, perform and carry out contracts and agreements of every kind necessary or incidental to the accomplishment of the Company’s business purposes, and to take or omit to take such other action in connection with the business of the Company as may be necessary or desirable to further the business purposes of the Company;

(vii) to obtain and hold any and all permits, licenses, consents, authorizations and approvals as the Managing Member may from time to time deem necessary or appropriate for the conduct of the business of the Company and its Subsidiaries, including, without limitation, any such licenses and authorizations as may be required pursuant to the rules and regulations of any State Agency; and

(viii) to carry on any other activities necessary or incidental to any of the foregoing.

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Section 2.6 Business Transactions of a Member with the Company. In accordance with Section 18-107 of the Act and subject to the requirements of Section 6.1(e) and Section 6.3 hereof, a Member may lend money to, borrow money from, act as surety, guarantor or endorser for, guarantee or assume one or more specific obligations of, provide collateral for, and transact other business with, the Company and, subject to applicable law, shall have the same rights and obligations with respect to any such matter as a Person who is not a Member.

Section 2.7 No State-Law Partnership. No provisions of this Agreement shall be deemed or construed to constitute the Company a partnership (including, without limitation, a limited partnership), or any Member a partner of a partnership or a partner with any other Member, for any purpose other than, in each case, federal and state income tax purposes.

Section 2.8 Authorized Representatives. The “Authorized Representatives” of each Member shall be those Persons appointed from time to time as Advisors by such Member in accordance with Section 6.2 hereof. The written statements and representations of an Authorized Representative on behalf of a Member shall be the only authorized statements and representations of such Member with respect to the matters specifically covered by this Agreement. The term “approved by” or “consented to by” or “consent of” or “satisfactory to” with respect to a Member means a decision or action which has been consented to in writing by an Authorized Representative of such Member.

Section 2.9 Term. The existence of the Company commenced on the date of the filing of the Certificate of Formation in the Office of the Secretary of State of the State of Delaware, and shall continue until January 31, 2055, unless earlier dissolved pursuant to the provisions of Article IX hereof. Upon the occurrence of an Event of Dissolution, all FHA-insured loans held by the Company shall be transferred to an approved mortgagee or lender prior to dissolution of the Company.

Section 2.10 D/B/As, Fictitious Names, Licenses and Regulatory Approvals.

(a) The Company and its Subsidiaries shall make all d/b/a, fictitious name and similar filings as are listed on Schedule 2.10(a) hereto and shall obtain all licenses and regulatory approvals in each of the fifty (50) states and in the District of Columbia as shall be necessary to conduct its loan origination, loan sales and related operations as contemplated by this Agreement and the other Transaction Documents in all such jurisdictions. The Cendant Member shall be responsible for

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making all such d/b/a, fictitious name and similar filings, and the PHH Member shall be responsible for obtaining all such licenses and regulatory approvals. On the fifteenth (15^th) of February, 2005 and on the first (1^st) and fifteenth (15^th) of each month thereafter, the PHH Member shall provide to the Cendant Member a detailed report on the status of all licenses and regulatory approvals necessary to operate the Company and its Subsidiaries.

(b) Not more than forty-five (45) days after the PHH Member receives all of the requisite d/b/a, fictitious name and other similar approvals for filings made by the Cendant Member in accordance with Section 2.10(a) above in any state, the PHH Member shall cause the Company to file with the appropriate regulatory authorities in such state all applications for the requisite licenses and regulatory approvals with respect to the business to be conducted by the Company and any of its Subsidiaries in such state; provided, however, that for purposes of counting the forty-five day period herein, no such approvals shall be deemed received by the PHH Member prior to February 15, 2005. The PHH Member shall pay to the Cendant Member a cash payment of $50,000 per month with respect to each state for which the Company shall not have met such forty-five (45) day deadline, with such payment being due and payable on the day of such deadline and again every thirty (30) days thereafter until such filing has been made.

(c) The PHH Member shall cause the Company to diligently pursue and use its reasonable best efforts to obtain all such licenses and regulatory approvals described above not later than July 31, 2005. Without limiting the foregoing, the PHH Member shall comply in a timely manner with all requests for information received from any State Agency (provided that the PHH Member shall not be responsible for any failure or refusal by Cendant to provide any information so requested) and shall cause representatives of the Company to meet in person with the requisite regulatory authorities in any state where such authorities have so requested or where receipt of approval from such authorities has been delayed and the Cendant Member so reasonably requests.

Section 2.11 Subsequent Capital Contributions.

(a) At any time after the Company shall have obtained all requisite licenses and approvals and made all other filings necessary to enable it to operate its business both (1) in not less than 25 states and (2) in each of those states listed on Schedule 2.11(a) hereto or any subset thereof approved by the Cendant Member in writing, the Cendant Member shall have the right to deliver to the PHH Member a written notice (the “Contribution Notice”) containing the Cendant Member’s election to cause the Subsequent Capital Contributions (as defined below) to occur. The Parties shall consummate the transactions constituting the Subsequent Capital Contributions on the date specified by the Cendant Member in the Contribution Notice, which date (the

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“Contribution Date”) shall be no earlier than the seventh (7^th) day following the date of delivery of such notice to the PHH Member. On the Contribution Date, the Parties shall take the following actions:

(i) the PHH Member shall contribute, or cause to be contributed, to the Company, (A) substantially all of the assets constituting the businesses of each of the companies constituting the Small Corps (with the form of the transaction in which such transfer shall occur being determined pursuant to subparagraph (b) below), and (B) those separately identifiable assets that comprise part of PMC’s “phone-in, move-in” origination channel and that will be utilized by the Company and its employees in the operation of its loan origination business (as identified and scheduled by the Parties in accordance with subparagraph (b) below) (the “PIMI Contributed Assets”);

(ii) the Cendant Member shall contribute, or cause to be contributed, to the Company (A) the right to use those tradenames and marks specified in the Venture License Agreement, on a royalty-free basis and otherwise on the terms set forth in such agreement, and (B) an amount of cash determined in accordance with subparagraph (b) below;

(iii) the parties shall execute the Contribution Agreement, the Management Services Agreement, the Mortgage Loan Sale Agreement, the Lease and the Master Sublease Agreement;

(iv) the PHH Member shall cause the Company to offer employment to (A) such employees of PMC as shall be reasonably necessary to enable the Company to perform its obligations pursuant to the terms of the SRA, and (B) all of the employees of the Small Corps (other than those Small Corps that will become Subsidiaries of the Company upon being contributed to the Company); and

(v) the PHH Member shall cause the Company to sponsor and maintain its own employee benefit plans (including, but not limited to welfare benefit plans and tax-qualified pension and retirement plans) for the benefit of the employees of the Company and its Subsidiaries.

The actions contemplated by subparagraphs (i) through (v) above are referred to herein as the “Subsequent Capital Contributions.”

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(b) As soon as practicable after the date of this Agreement, in preparation for the Subsequent Capital Contributions, the Parties shall cooperate in good faith to do each of the following as promptly as practicable following the date hereof and in any event within such time as shall be necessary to enable the Subsequent Capital Contributions to occur by mid-year 2005:

(i) Determine the form of the transaction (merger, asset transfer, transfer of equity interests or other) pursuant to which the businesses of the Small Corps will be contributed to the Company (including, among other things, determining the consents and approvals and d/b/a and other filings, qualifications and notices required to be obtained or made in connection with such transaction and the expected timing thereof), it being understood that the final determination regarding the form of such transaction shall be made by the Cendant Member in its sole discretion, and that the Parties will work together with a view toward structuring the contributions so that the loans originated by the Small Corps whose businesses will be combined directly with the Company’s (rather than becoming Subsidiaries of the Company) will constitute not less than 15% of all loans originated directly by the Company;

(ii) Obtain all such consents and approvals and make all such d/b/a and other filings, qualifications and notices as shall be necessary to complete the contribution of the businesses of the Small Corps to the Company pursuant to the form of transaction determined in accordance with subparagraph (b)(i) above;

(iii) Prepare detailed and complete schedules identifying all of the PIMI Contributed Assets, all of the employees of PMC and its Subsidiaries who will be offered employment with the Company on the Contribution Date, and, if the form of transaction determined pursuant to subparagraph (i) above contemplates one or more asset transfer transactions, all of the assets, contracts and other rights constituting the businesses of the applicable Small Corps to be contributed to the Company pursuant to such transactions;

(iv) Obtain valuations (which in the case of subclauses (A) and (C) below shall be performed by an unaffiliated third party selected by the Cendant Member) for (A) the businesses of the Small Corps to be contributed to the Company pursuant to Section 2.11(a)(i)(A) above, (B) the PIMI Contributed Assets to be contributed to the Company pursuant to Section 2.11(a)(i)(B) above, and (C) the Venture Trademark License to be contributed to the Company pursuant to Section 2.11(a)(ii)(A) (it being understood that the amount of cash to be contributed to the Company by the Cendant Member pursuant to Section 2.11(a)(ii)(B) shall equal the difference between the total of the amounts determined pursuant to subclauses (A) and (B) above and the amount determined pursuant to subclause (C) above), and finalize Schedule II to this Agreement to reflect the updated Gross Asset Values for such assets based upon such valuations;

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(v) Prepare all agreements, instruments and other documents necessary or appropriate to effect the transactions constituting the Subsequent Capital Contributions (including without limitation a Contribution Agreement), which agreements shall include provisions for, among other things, (A) customary representations from the PHH Member with respect to the assets to be contributed by it to the Company, the consents and approvals necessary to effect such contributions, compliance with law and other regulatory matters with respect to the businesses of the Small Corps and employee matters with respect to the period prior to the Contribution Date, and (B) indemnification of the Company by the PHH Member with respect to Losses arising out of or resulting from any matter, circumstance or event occurring prior to the Contribution Date with respect to or affecting the business, assets or employees of the Small Corps contributed by or on behalf of the PHH Member; and

(vi) Prepare a Mortgage Loan Sale Agreement having terms consistent with Section 6.1(b) of this Agreement.

(c) Prior to making the Subsequent Capital Contributions contemplated by subparagraph (a) above, if the form of transaction involves any of the companies comprising the Small Corps being merged into the Company or being contributed to the Company and becoming a Subsidiary of the Company as a result thereof, the PHH Member shall (i) settle and eliminate all intercompany accounts receivable, accounts payable or other arrangements and obligations between PHH or any of its Subsidiaries, on the one hand, and each such company, on the other, (ii) cause all of the ownership interests in Landover Mortgage LLC held by any such company to be distributed by such company to PMC, and (iii) in the case of any such company that will become a Subsidiary of the Company following the contribution, convert such company to a limited liability company pursuant to a transaction acceptable in form and substance to tax counsel for the Cendant Member prior to the Contribution Date.

(d) The PHH Member and its Affiliates (other than the Company and any of the Small Corps (or any successor thereto) that is merged into the Company or contributed as a Subsidiary of the Company) shall bear and pay all costs and expenses (including Taxes) associated with the contribution of the businesses of the Small Corps contemplated by Section 2.11(a) hereof, all of the transactions contemplated by Section 2.11(c) hereof, and obtaining the consents and approvals required in connection with the contribution of the Small Corps contemplated by Section 2.11(b)(ii) above. Each Member shall bear and pay its own costs in connection with the other transactions contemplated by this Section 2.11.

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ARTICLE III

Members

Section 3.1 Members. The Company shall consist of the Members executing this Agreement and any New Members admitted to the Company by the Members in accordance with terms hereof. The Members of the Company, together with the Common Interest Percentages and addresses of such Members, are listed on Schedule I of this Agreement. As of the date hereof, there are no other Members of the Company and no other Person has any right to take part in the ownership or share in the profits of the Company. The Managing Member shall have the authority, without the consent of the Members, but subject to the limitations contained in Article VI hereof and otherwise in accordance with the terms of this Agreement, to amend Schedule I in connection with any Transfer or other change in ownership of Interests permitted hereunder and to reflect (a) the admission of any New Member, (b) the removal, expulsion, retirement or death of any Member, in each case, in accordance with the terms of this Agreement and (c) any change in the Interests of any Member effected in accordance with the terms of this Agreement (including Section 4.3 or 10.1 hereof). No Person shall be deemed to be a Member unless such Person has executed and delivered to the Company a copy of this Agreement. Each New Member shall be deemed to have a fully executed copy of this Agreement if such Member is delivered a copy of this Agreement which (a) has been executed by such Member and (b) is countersigned on the same page by an authorized officer of the Company.

Section 3.2 Admission of New Members. New Members of the Company may only be added if the addition of any such proposed New Member is approved, prior to such admission, by the unanimous consent of all Members and if such proposed New Member executes this Agreement and makes the representations and warranties set forth in Section 3.3 hereof. Notwithstanding the foregoing, a Person that (a) is an Affiliate of a Member and to whom such Member has Transferred all or any portion of its Interest in accordance with Section 10.1 hereof or (b) is a transferee of all or a portion of the Cendant Member’s Interest as permitted by Section 10.1 hereof shall be admitted as a New Member without the consent of the other Members, provided that such New Member executes this Agreement and makes the representations and warranties set forth in Section 3.3 hereof.

Section 3.3 Representations. Each Member hereby represents and warrants to the Company as follows:

(a) Such Member is a corporation, limited liability company, partnership or business trust duly organized, validly existing and in good standing under the laws of its jurisdiction of incorporation or organization. Such Member has full right, power and authority to execute and deliver this Agreement and to perform each of its obligations hereunder.

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(b) All necessary action, corporate or otherwise, on the part of such Member necessary to authorize the execution and delivery by such Member of this Agreement and the performance by such Member of its obligations hereunder has been taken, and no further action on the part of such Member is necessary for such authorization. This Agreement has been duly authorized, executed and delivered by such Member and (assuming due authorization, execution and delivery by the other Members), constitutes a legal, valid and binding obligation of such Member enforceable against such Member in accordance with its terms.

(c) Except as otherwise set forth in or contemplated by this Agreement with respect to the Company, no consent, approval or authorization of, or filing or registration with, any governmental or regulatory authority or any other Person (other than such as have been obtained or made by such Member) is required to be made or obtained by such Member in connection with the execution, delivery and performance of this Agreement and the consummation of the transactions contemplated by this Agreement.

(d) Neither the execution and delivery of this Agreement by such Member nor the consummation by such Member of the transactions contemplated hereby, nor compliance by such Member with any of the terms or provisions hereof, will (i) conflict with or result in a breach of any provision of the certificate of incorporation, by-laws or similar governing documents of such Member or (ii) assuming the consents, permits, authorizations, approvals, filings and registrations previously disclosed in writing by such Member to the other Members are obtained or made (x) violate any statute, code, ordinance, rule, regulation, judgment, order, write, decree or injunction applicable to such Member or any of its properties or assets or (y) violate, conflict with, result in a breach of any provisions of, constitute a default (or an event which, with notice or lapse of time, or both, would constitute a default) under, result in the termination of, accelerate the performance required by, or result in a right of termination or acceleration or the creation of any encumbrance upon any of the properties or assets of such Member under, any of the terms, conditions or provisions of any note, bond, mortgage, indenture, deed of trust, license, lease, agreement or other instrument or obligation to which such Member is a party, or by which its properties or assets may be bound or affected, except, in the case of clause (ii), for such violations, conflicts, breaches or defaults which, either individually or in the aggregate, would not prevent or materially hinder or delay such Member’s ability to consummate the transactions contemplated hereby or perform its obligations hereunder.

Section 3.4 No Liability of Members. All debts, obligations and liabilities of the Company, whether arising in contract, tort or otherwise, shall be solely the debts, obligations and liabilities of the Company, and no Member shall be obligated personally for any such debt, obligation or liability of the Company solely by reason of being a Member.

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Section 3.5 Company Property. No real or other property of the Company shall be deemed to be owned by any Member individually but shall be owned by and title shall be vested solely in the Company. The Interests of the Members in the Company shall constitute personal property.

Section 3.6 Confidentiality.

(a) Each Member agrees not to disclose, communicate, use to the detriment of the Company or for the benefit of any other Person, or misuse in any way, any confidential information or trade secrets of the Company or any Subsidiary or any other Member or its Affiliates, including personnel information, secret processes, know-how, customer lists, formulas or other technical data (“Confidential Information”), except as may be required by law; provided, however, that (i) this prohibition shall not apply to (x) any information which, through no improper action of such Member, is publicly available or generally known in the industry or (y) any information which is disclosed upon the approval of all of the Members and (ii) such information may be disclosed to the extent required by law, legal process or applicable stock exchange rule. Each Member acknowledges and agrees that any information or data such Member has acquired on any of these matters or items were received in confidence and as fiduciary of the Company.

(b) It is agreed between the parties that the Company would be irreparably damaged by reason of any violation of the provisions of this Section 3.6 and that any remedy at law for a breach of such provisions would be inadequate. Therefore, the Company shall be entitled to seek and obtain injunctive or other equitable relief (including, but not limited to, a temporary restraining order, a temporary injunction or a permanent injunction) against any Member, such Member’s agents, assigns or successors for a breach or threatened breach of such provisions and without the necessity of proving actual monetary loss. It is expressly understood among the parties that this injunctive or other equitable relief shall not be the Company’s exclusive remedy for any breach of this Section 3.6 and that the Company shall be entitled to seek any other relief or remedy that it may have by contract, statute, law or otherwise for any breach hereof, and it is agreed that the Company shall also be entitled to recover its attorneys’ fees and expenses in any successful action or suit against any Member relating to any such breach. It is also expressly agreed that any Member shall have the right to enforce this Section 3.6 on behalf of the Company against the other Members.

(c) Notwithstanding the foregoing, the participation or involvement of any Member in the Company shall not confer upon the Company or otherwise entitle the Company or any other Member thereof to use or otherwise disclose in connection with the Company and its business and affairs the name of such Member without such Member’s prior consent.

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(d) Except as otherwise agreed by the Members, in the event of a PHH Change of Control or anticipated PHH Change of Control, the PHH Member shall implement reasonable internal access controls and other restrictions on the use and disclosure of Confidential Information to prevent any directors, officers, employees, agents, consultants or contractors of a third party from having access to such Confidential Information.

ARTICLE IV

Capital Contributions

Section 4.1 Capital Structure. The capital structure of the Company shall consist of one class of Interests (“Common Interests”). Except as otherwise set forth herein, each of the Common Interests shall be identical.

Section 4.2 Capital Contributions.

(a) Each Member has contributed, as an initial capital contribution (“Initial Capital Contribution”) to the Company, the amount set forth opposite such Member’s name on Schedule I hereto, and hereby agrees to contribute, in accordance with the provisions of Section 2.11 of this Agreement, all of its right, title and interest (whether now held or hereafter acquired) in and to the assets described in Section 2.11(a) hereto having the estimated Gross Asset Values as are reflected on Schedule II hereto (with the final Gross Asset Values for such assets to be determined for purposes of this Agreement in accordance with Section 2.11).

(b) In exchange for the Initial Capital Contributions, each Member has received an Interest in the Company in proportion to the Interest percentage (“Common Interest Percentage”) set forth opposite the name of such Member on Schedule I hereto.

Section 4.3 Additional Provisions Concerning Capital Contributions.

(a) Capital Contributions. Other than as set forth in Section 4.2, no Member shall be permitted to make additional Capital Contributions to the Company except upon the prior written approval of all the other Members; provided, however, that notwithstanding anything to the contrary contained herein, in the event of an Additional Capital Determination (as defined below), then additional Capital Contributions shall be made by each Member in an amount equal to the product of (x) the Additional Capital Amount with respect to such Additional Capital Determination and (y) such Member’s Common Interest Percentage. An “Additional Capital Determination” shall mean a determination made by the Managing Member (which determination, if

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made, shall be immediately notified in writing to the Board), and approved by the Board pursuant to Section 6.3, that the Company requires additional Capital Contributions from the Members to satisfy the Minimum Capital Requirements, as defined in Section 6.3(a)(xviii) herein. The “Additional Capital Amount” with respect to any Additional Capital Determination shall mean the aggregate additional Capital Contributions required from all Members in connection therewith, as approved by the Board pursuant to Section 6.3.

(b) Interest. Interest, if any, earned on funds contributed or held by the Company shall inure to the benefit of the Company; the Members shall not be entitled to receive interest or any other payments from the Company with respect to their Capital Contributions or Capital Accounts.

Section 4.4 Capital Accounts.

(a) In accordance with Treasury Regulation Section 1.704-1(b)(2)(iv), a capital account (a “Capital Account”) shall be established and maintained for each Member throughout the full term of the Company. A Member’s Capital Account (i) shall be increased by (A) the amount of cash and the Fair Market Value of property (other than cash) contributed by such Member and (B) such Member’s allocable share of the Company’s Net Income (and items of income and gain) for each Fiscal Period; and (ii) shall be decreased by (A) the amount of cash and the Fair Market Value of property (other than cash) distributed to such Member and (B) such Member’s allocable share of the Company’s Net Loss (and items of deduction and loss) for each Fiscal Period.

(b) In addition to the adjustments specified by Section 4.4(a), each Member’s Capital Account shall also be adjusted for any other increases or decreases that are made to Capital Accounts pursuant to Section 704(b) of the Code and Treasury Regulation Section 1.704-1(b)(2)(iv).

(c) In the event any Interest or portion thereof is transferred in accordance with the terms of this Agreement, the transferee shall succeed to the Capital Account or ratable portion thereof of the transferor to the extent such Capital Account relates to the Interest or portion thereof so transferred, except to the extent provided in Treasury Regulation Section 1.704-1(b)(2)(iv)(m).

(d) It is the intention of the Members that Capital Accounts shall be maintained in accordance with Section 704(b) of the Code and with the Treasury Regulations promulgated thereunder so that the allocations of items of income, gain, loss, deduction and credit provided herein have substantial economic effect thereunder.

(e) Except as may be required by the provisions of the Act or to the extent of any withdrawal of capital in contravention of this Agreement or any

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distribution in contravention of this Agreement, at no time during the term of the Company or upon dissolution and liquidation thereof shall a Member with a negative balance in his Capital Account have any obligation to the Company or the other Members to restore such negative balance, and such negative balance shall not be treated as an asset of the Company. Notwithstanding whether a Member has a positive or a negative balance in its Capital Account, a Member shall be obligated to restore to the Company the amount of any withdrawal of capital in contravention of this Agreement or any distribution in contravention of this Agreement.

Section 4.5 Return of Capital Contributions. Except as otherwise provided herein or in the Act, no Member shall have the right to withdraw, or receive any return of, all or any portion of such Member’s Capital Contribution.

Section 4.6 Loans From Members. Loans by a Member to the Company shall not be considered Capital Contributions. If any Member shall advance funds to the Company in excess of the amounts contributed by such Member to the capital of the Company, the making of such advances shall not result in any increase in the amount of the Capital Account of such Member. The amounts of any such advances shall be a debt of the Company to such Member and shall be payable or collectible only out of the Company assets in accordance with the terms and conditions upon which such advances are made. The repayment of loans from a Member to the Company upon liquidation shall be subject to the order of priority set forth in Section 9.4 hereof. Notwithstanding anything to the contrary in this Agreement, any Loan by a Member to the Company shall be subject to the provisions of Section 6.1(e) and shall be on arm’s-length market terms.

ARTICLE V

Allocations and Distributions

Section 5.1 Allocations of Net Income and Net Loss. This Section 5.1 sets forth the rules for both the book allocations of Net Income (and items of income and gain) and Net Loss (and items of loss and deduction), to reflect the economic arrangements of the Members and, subject to Section 5.5, for the tax allocations for United States federal income tax purposes, pursuant to Section 704 of the Code and the Treasury Regulations promulgated thereunder.

(a) Except as otherwise provided in this Article V, Net Loss shall be allocated among the Members with respect to each Fiscal Period as of the end of such Fiscal Period pro rata based upon their respective Common Interest Percentages.

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(b) Except as otherwise provided in this Article V, Net Income shall be allocated among the Members with respect to each Fiscal Period as of the end of such Fiscal Period pro rata based upon their respective Common Interest Percentages.

Section 5.2 Adjustments and Special Allocations.

The following special allocations shall be made in the following order and prior to any other allocations under this Agreement:

(a) Minimum Gain Chargeback. Notwithstanding any other provision of this Article V and except as otherwise provided in Treasury Regulation Section 1.704-2(f), if there is a net decrease in Company Minimum Gain during any Fiscal Period of the Company, each Member shall be specially allocated items of Company income and gain for such Fiscal Period (and, if necessary, subsequent Fiscal Periods) in an amount equal to such Member’s share of the net decrease in Company Minimum Gain, as determined under Treasury Regulation Section 1.704-2(g). Allocations pursuant to the previous sentence shall be made in proportion to the respective amounts required to be allocated to each Member pursuant thereto. The items to be so allocated shall be determined in accordance with Treasury Regulation Sections 1.704-2(f)(6) and (j)(2). This Section 5.2(a) is intended to comply with the minimum gain chargeback requirement in such Treasury Regulation Section 1.704-2(f) and shall be interpreted consistently therewith.

(b) Member Minimum Gain Chargeback. Notwithstanding any other provision of this Article V, if there is a net decrease in Member Nonrecourse Debt Minimum Gain attributable to a Member Nonrecourse Debt, then, each Member who has a share of the Member Nonrecourse Debt Minimum Gain attributable to such Member Nonrecourse Debt, determined in accordance with Treasury Regulation Section 1.704-2(i), shall be specially allocated items of Company income and gain for such Fiscal Period (and, if necessary, subsequent Fiscal Periods) in an amount equal to such Member’s share of the net decrease in Member Nonrecourse Debt Minimum Gain attributable to such Member Nonrecourse Debt, determined in accordance with Treasury Regulation Section 1.704-2(i)(4). Allocations pursuant to the previous sentence shall be made in proportion to the respective amounts required to be allocated to each Member pursuant thereto. The items to be allocated shall be determined in accordance with Treasury Regulation Sections 1.704-2(i)(4) and (j)(2). This Section 5.2(b) is intended to comply with the minimum gain chargeback requirement in Treasury Regulation Section 1.704-2(i)(4) and shall be interpreted consistently therewith.

(c) Qualified Income Offset. Pursuant to Treasury Regulation Section 1.704-1(b)(2)(ii)(d), in the event any Member unexpectedly receives any adjustments, allocations, or distributions described in Treasury Regulation Section 1.704-1(b)(2)(ii)(d)(4), (5) or (6), items of Company income and gain shall be specially

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allocated to such Member in an amount and manner sufficient to eliminate, to the extent required by the Treasury Regulations, any Adjusted Capital Account Deficit as quickly as possible, provided that an allocation pursuant to this Section 5.2(c) shall be made only if and to the extent that such Member would have an Adjusted Capital Account Deficit after all other allocations provided for in this Section have been tentatively made as if this Section 5.2(c) were not in the Agreement. This Section 5.2(c) is intended to satisfy the provisions of Treasury Regulation Section 1.704-1(b)(2)(ii)(d) and shall be interpreted consistent therewith.

(d) Nonrecourse Deductions. Nonrecourse Deductions for any Fiscal Period shall be allocated among the Members in accordance with their respective Common Interest Percentage.

(e) Member Nonrecourse Deductions. Any Member Nonrecourse Deductions for any Fiscal Period of the Company or portion thereof shall be allocated to the Member who bears the economic risk of loss with respect to the Member Nonrecourse Debt to which such Member Nonrecourse Deductions are attributable, in accordance with Treasury Regulation Section 1.704-2(i)(1).

(f) Section 754 Adjustments. To the extent an adjustment to the adjusted tax basis of any Company asset is required pursuant to Treasury Regulation Section 1.704-1(b)(2)(iv)(m) (2) or (4) to be taken into account in determining Capital Accounts, the amount of such adjustment to the Capital Accounts shall be treated as an item of gain (if the adjustment increases the basis of the asset) or loss (if the adjustment decreases such basis), and such gain or loss shall be allocated to the Members in a manner consistent with the manner in which their Capital Accounts are required to be adjusted pursuant to such sections of the Treasury Regulations.

Section 5.3 Net Loss Limitation.

Notwithstanding the provisions of Section 5.1(a), the Net Losses (or items of deduction or loss) allocated pursuant to Section 5.1(a) hereof shall not exceed the maximum amount of Net Losses (or items of deduction or loss) that can be so allocated without causing any Member to have an Adjusted Capital Account Deficit at the end of any Fiscal Period. In the event that some but not all Members would have Adjusted Capital Account Deficits as a consequence of the allocation of Net Losses (or items of deduction or loss) pursuant to Section 5.1 hereof, the limitation set forth in this Section 5.3 shall be applied on a Member by Member basis and Net Losses (or items of deduction or loss) not allocable to any Member as a result of such limitation shall be allocated to the other Members in accordance with the respective positive balances in such Members’ Capital Accounts so as to allocate the maximum permissible Net Losses (or items of deduction or loss) to each Member under Treasury Regulation Section 1.704-1(b)(2)(ii)(d).

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Section 5.4 Other Allocation Rules.

(a) For purposes of determining the Net Income, Net Loss or other items allocable to any Fiscal Period, subject to approval by the Board pursuant to Section 6.3(a)(xiv) hereof, Net Income, Net Losses and such other items shall be determined on a daily, monthly or other basis as determined by the Managing Member using any permissible method under Section 706 of the Code and the Treasury Regulations thereunder. Without limiting the generality of the foregoing, the Managing Member shall, subject to approval by the Board pursuant to Section 6.3(a)(xiv), allocate items of Net Income (and items of income or gain) and Net Loss (and items of deduction or loss) between a Member and any Person who has acquired an Interest in the Company from such Member (including as a result of the provisions of Article VIII) using any permissible method under Section 706 of the Code and the Treasury Regulations there under.

(b) “Excess nonrecourse liabilities” of the Company, within the meaning of Treasury Regulation Section 1.752-3(a)(3), shall, subject to Section 6.3(a)(xiv) hereof, be allocated to the Members in any permissible method as determined by the Managing Member.

Section 5.5 Tax Allocations; Code Section 704(c).

(a) Except as otherwise provided for in this Agreement, each item of income, gain, loss, deduction and credit shall be allocated among the Members in the same manner for U.S. federal income tax purposes as the correlative item of book income, gain, loss, deduction and credit is allocated pursuant to Sections 5.1, 5.2, 5.3 and 5.4. In addition, in accordance with Code Section 704(c) and the Treasury Regulations thereunder, items of income, gain, loss, deduction and credit with respect to any property contributed to the capital of the Company shall, solely for U.S. federal income tax purposes, be allocated among the Members so as to take account of any variation between the adjusted tax basis of such property at the time of contribution to the Company for U.S. federal income tax purposes and its initial Gross Asset Value at the time of contribution using the “traditional method” as set forth in Treasury Regulation Section 1.704-3(b).

(b) In the event the Gross Asset Value of any Company asset is adjusted in accordance with the definition of Gross Asset Value hereof, subsequent allocations of items of income, gain, loss and deduction with respect to such asset shall take account of any variation between the adjusted tax basis of such asset for U.S. federal income tax purposes and its adjusted Gross Asset Value in a manner consistent with the principles of Code Section 704(c) and the Treasury Regulations promulgated thereunder.

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(c) Any elections or other decisions relating to such allocations shall, subject to Section 6.3(a)(xiv) hereof, be made by the Managing Member in any manner that reasonably reflects the purpose and intention of this Agreement. Allocations pursuant to this Section are solely for purposes of U.S. federal, state, and local income taxes and shall not affect, or in any way be taken into account in computing, any Members’ Capital Account or share of Net Income (or items of income or gain) or Net Loss (or items of loss or deduction), other items, or distributions pursuant to any provision of this Agreement.

Section 5.6 Distributions.

Within thirty (30) days following the completion of each Fiscal Quarter, the Managing Member shall cause the Company to distribute to all Members an amount equal to the Distributable Net Income for such Fiscal Quarter pro rata based upon their respective Common Interest Percentages.

ARTICLE VI

Management

Section 6.1 Managing Member.

(a) General. The PHH Member shall be the Managing Member of the Company, and shall manage the Company in accordance with this Agreement. The actions of the Managing Member taken in such capacity and in accordance with this Agreement shall bind the Company.

(b) Powers and Duties. Except for circumstances in which the approval of the Board is required by this Agreement pursuant to Section 6.3, the Managing Member shall have full, exclusive and complete discretion to manage the business and affairs of the Company in the ordinary course. Notwithstanding the foregoing, the Managing Member covenants and agrees to manage the business and affairs of the Company in accordance with the following terms and provisions:

(i) The Managing Member shall manage the business and affairs of the Company only in a manner consistent with and in furtherance of the purposes set forth in Section 2.5(a) of this Agreement. The Managing Member shall not cause or permit the Company or any of its Subsidiaries to engage in any business or activity other than that permitted to be conducted by the Company or any of its Subsidiaries pursuant to Section 2.5(a) of this Agreement, or take or fail to take any action that would prevent or preclude the Company from carrying on its business as contemplated in this Agreement.

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(ii) The Managing Member shall cause the Company and its Subsidiaries to sell any and all Mortgage Loans it originates as promptly as practicable, but in no event earlier than three (3) Business Days following the closing and funding of such Mortgage Loan, and at no time shall the Managing Member cause or permit the Company or any of its Subsidiaries to hold any Mortgage Loans for investment purposes (it being the Members’ intent that at least 15% of the total number of all loans originated by the Company be sold to unaffiliated Persons pursuant to Investor Commitments or other sale arrangements entered into on terms consistent with the provisions of Section 6.1(b)(iii) below).

(iii) In connection with any sales of Mortgage Loans by the Company or any Subsidiary of the Company, whether to the Managing Member or any of its Affiliates or to Persons that are not Affiliates of any Member, the Managing Member shall cause the Company or such Subsidiary to sell such Mortgage Loans only on arm’s-length terms pursuant to industry-standard loan sale documentation and on industry-standard terms for best efforts execution inclusive for servicing released sales.

Such duties may be delegated by the Managing Member to such officers, agents or employees of the Company as the Managing Member may deem appropriate from time to time.

(c) Fiduciary Duties of Managing Member. The Managing Member, in the performance of its duties as such, shall owe to the Members duties of loyalty and due care of the type owed by the general partner of a limited partnership to its limited partners under the laws of the State of Delaware.

(d) Compliance with Transaction Documents. Without limiting the provisions of Section 6.1(b), the Managing Member shall cause the Company to operate its business at all times in a manner consistent with the SRA, this Agreement and all the other Transaction Documents.

(e) Transactions With Affiliates. Any transactions between the Company, on the one hand, and the Managing Member or any Affiliate thereof, on the other hand (any such transaction, a “Related Transaction”), including without limitation any arrangements for sale of Mortgage Loans (including the Mortgage Loan Sale Agreement), shall be approved by the Board in accordance with Section 6.3 prior to the time that the Company engages or agrees or commits to engage in any such Related Transaction. Notwithstanding the fact that the terms of a Related Transaction have been previously approved by the Board, the Managing Member shall not permit the Company to enter into a Related Transaction unless the transaction is entered into on an arm’s length basis on terms no less favorable to the Company than the terms that the Company could obtain from an independent third party.

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(f) Status of Managing Member. The Managing Member shall be the sole “manager” (as that term is used in the Act) of the Company. Neither the Advisors nor the officers of the Company, in such capacity, shall be “managers.” No Person who is not also a Member may be appointed or serve as the Managing Member.

(g) Reliance by Third Parties. Third parties dealing with the Company may rely conclusively upon any certificate of the Managing Member to the effect that it (or its designee) is acting on behalf of the Company. Subject to the provisions of this Agreement, the signature of an authorized officer of the Managing Member shall be sufficient to bind the Company in every manner to any agreement or on any document.

(h) HUD Manager. Notwithstanding any other provisions of this Agreement, however, for the purposes of complying with the regulations of the HUD only, a separate person shall be designated by the Managing Member (upon prior written consent of the Cendant Member) as the HUD-Manager, who will have as his/her principal activity the management of the Company as it relates to the origination of FHA-insured mortgages and shall have exclusive authority to deal with HUD/FHA on behalf of the Company (the “HUD-Manager”). If the HUD-Manager withdraws or is removed, a new HUD-Manager shall be designated by the Managing Member, and HUD shall be notified of the change. Upon admission of any new Member, such new Member shall be deemed to agree that the HUD-Manager shall have exclusive authority to deal with HUD/FHA on behalf of the Company.

Section 6.2 Board of Advisors.

(a) Establishment. There is hereby established a committee (the “Board”) comprised of natural persons (the “Advisors”), whose primary purpose shall be to provide a means for the Cendant Member to exercise its approval rights over certain actions of the Company, as set forth in Section 6.3 below.

(b) Number of Advisors. The authorized number of Advisors shall be five (5) and the Board shall be designated as set forth in paragraphs (c) and (d) below. No Member may appoint any Advisor except as expressly set forth in paragraphs (c) and (d) below.

(c) Appointment by the PHH Member. The PHH Member shall have the right to designate (and to remove and/or designate successive replacements for) three (3) Advisors (“PHH Advisors”). Each PHH Advisor shall have one (1) vote with respect to any matter to be voted on by the Board. The initial PHH Advisors shall be Xxxxx Xxx Xxxxx, Xxxxxxxx Xxxxxx and Xxxxxx Xxxxxx.

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(d) Appointment by Cendant. The Cendant Member shall have the right to designate (and to remove and/or designate successive replacements for) two (2) Advisors (“Cendant Advisors”). Each Cendant Advisor shall have one (1) vote with respect to any matter to be voted on by the Board. The initial Cendant Advisors shall be Xxxx Xxxxxxx and Xxxx Xxxxxx.

(e) Term of Office. Once designated, an Advisor shall continue in office until such Advisor’s removal in accordance with this Agreement or such Advisor’s earlier death or resignation. Any Advisor may resign at any time by giving written notice to that effect to the Board and the Managing Member. Any such resignation shall take effect at the time of the receipt of that notice or any later effective time specified in that notice, and, unless otherwise specified in that notice, the acceptance of the resignation shall not be necessary to make it effective.

(f) Meetings of the Board. The Board shall meet regularly at least once each Fiscal Quarter, at such time and at such place as the Board may designate. Special meetings of the Board shall be held on the call of any Advisor upon at least five (5) Business Days (if the meeting is to be held in person) or two (2) Business Days (if the meeting is held by telephone communications) notice to each of the other Advisors, or upon such shorter notice as may be approved by the Advisors (including at least one PHH Advisor and at least one Cendant Advisor), and such notice may be delivered personally or by telephone, electronic mail, facsimile transmission, United States mail or courier to each Advisor at his or her business or residence address, provided that notice shall be deemed given when actually delivered to the Advisor. Any Advisor may waive such notice as to himself or herself.

(g) Conduct of Meeting. Any meeting of the Advisors may be held in person or telephonically.

(h) Quorum. A majority of the Advisors which have been designated and who are then in office shall constitute a quorum of the Board for purposes of conducting business, provided that such quorum shall include at least one Cendant Advisor, and provided further that proper notice of such meeting was delivered pursuant to paragraph (f) above.

(i) Voting. The effectiveness of any vote, consent or other action of the Board in respect of any matter set forth in Section 6.3 shall require a majority vote of the entire Board (at least three Advisors voting in favor of such consent or other action), provided that such majority must include the affirmative vote of at least one Cendant Advisor. No Advisor shall be disqualified from voting on, or shall be required to recuse himself or herself from the consideration of or voting on, any matter by reason of such Advisor’s or any related Person’s interest in such matter (it being understood that in approving or disapproving any matter an Advisor may act to protect

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the interests of such Advisor or related Person, as the Managing Member, a Member, or in any other capacity), so long as such Advisor discloses such interest to, or such interest is reasonably apparent to, the other Advisors. Only the Advisors in attendance at (or participating by telephone in) any meeting of the Board may vote on any matter as to which a vote is taken during such meeting, and no Advisor may vote by proxy, absentee ballot or any other means.

(j) Action Without Meeting. Any action required or permitted to be taken at any meeting of the Board may be taken without a meeting if all of the Advisors consent thereto in writing, and such writing is filed with the minutes of proceedings of the Board.

Section 6.3 Actions Requiring Board Approval.

(a) It is hereby understood and agreed by the Members that (x) the Company shall not take, nor shall the Managing Member and/or any officer of the Company cause the Company to take, nor shall the Company authorize or permit any of its Subsidiaries to take, any of the following actions (in each case, the taking of which shall be hereinafter referred to as a “Major Action”) without first obtaining approval thereof by the Board in accordance with Section 6.2, in each case:

(i) Accounting. (a) Except as otherwise may be mandated by GAAP, change any of the accounting principles or practices used by the Company or (b) change the independent auditors of the Company;

(ii) Acquisitions and Dispositions. Other than as specifically contemplated by this Agreement or any other Transaction Document or the then-current Annual Business Plan approved in accordance with Section 6.9 of this Agreement, (a)(1) purchase or acquire any assets or property (including real property or capital stock of a business) or (2) make any capital expenditures in excess of $100,000, or (b) sell, option, convey, exchange, lease (as lessor), license or otherwise dispose of or transfer any portion of or any interest in any property of the Company, other than sales of Mortgage Loans made in accordance with Section 6.1(b)(iii);

(iii) Advisors. Employ accountants, legal counsel, investment bankers or other experts, other than those currently used by PHH or Cendant, to perform services for the Company;

(iv) Bankruptcy. Make, execute or deliver on behalf of the Company an assignment for the benefit of creditors; or cause the Company, or any part thereof or interest therein to be subject to the authority of any trustee, custodian or receiver or to be subject to any proceeding for bankruptcy, insolvency, reorganization, arrangement, readjustment of debt, relief of debtors, dissolution or liquidation, or similar proceedings with respect to the Company;

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(v) Distributions or Capital Returns. Declare, set aside, or pay any dividend or make any distribution of assets (whether in cash, securities, property, or any combination thereof), or return to a Member any amount of its Capital Contribution, except, in each case, as expressly provided herein;

(vi) Indebtedness. Obligate the Company, any Subsidiary of the Company or any Member as a surety, guarantor, or accommodation party to any obligation; incur any indebtedness for borrowed money (other than pursuant to the Loan Funding Facility and trade payables incurred in the ordinary course of business); or impose upon any Member any personal liability in respect of any indebtedness of the Company, except as and to the extent agreed in writing by such Member;

(vii) Issuances or Repurchases of Interests. (a) sell or issue, or enter into any agreement to sell or issue, to any Person any Interest in the Company or option or other right to acquire any Interest or any other equity interest or quasi equity interest in the Company; (b) repurchase any Interest or any other equity interest in the Company, in each case other than as specifically contemplated by this Agreement; or (c) admit any Person as a Member;

(viii) Joint Ventures. Enter into any joint venture, joint operating or similar arrangement;

(ix) Judgments. (1) Confess a judgment against the Company, or settle or adjust any claims against the Company, resulting in either (A) the payment or transfer of consideration of more than $150,000 for a single judgment or claim or more than $500,000 in the aggregate during any 12-month period, (B) any material or significant restriction on the ability of the Company to conduct its business as contemplated by this Agreement and the other Transaction Documents, or (C) that otherwise causes a significant change in the business operations of the Company; or (2) commence any legal action or proceeding involving the Company where the amount exceeds $300,000;

(x) Liens or Encumbrances. Grant any lien or encumbrance on any property of the Company (other than the interest of any lessor in property leased by the Company as lessee under a capitalized lease or operating lease entered into in accordance with this Agreement), other than as specifically contemplated by this Agreement or the Loan Funding Facility;

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(xi) Material Contracts. Enter into any new contract, or modify any existing contract, if such contract is a Transaction Document or is otherwise material to the business, results of operations or financial condition of the Company and its Subsidiaries taken as a whole;

(xii) Related Transactions. Enter into, modify or amend the terms of in any material manner, make any material waiver on behalf of the Company under, or terminate any Related Transaction, including any Transaction Document to which the Company, on the one hand, and PHH or any of its Subsidiaries (other than the Company), on the other, are parties;

(xiii) Mergers. Directly or indirectly, by operation of law or otherwise, merge with, consolidate with, acquire all or substantially all of the assets or capital stock of, or otherwise combine with, any Person, other than as specifically contemplated by this Agreement;

(xiv) Tax Matters. Take any action to the extent that this Agreement provides that such action is subject to the provisions of this Section 6.3(a)(xiv), make any election under the Code and other relevant tax laws as to the status of the Company, the treatment of items of income, gain, loss, deduction and expense, and as to all other relevant matters, including, without limitation, elections referred to in Section 754 of the Code, determine which items of cash outlay are to be capitalized or treated as current expenses, or select the method of accounting and bookkeeping procedures to be used by the Company;

(xv) Annual Business Plan. Approve each Annual Business Plan and any material changes thereto or deviations therefrom;

(xvi) Chief Executive Officer. Appointment of the president and/or chief executive officer of the Company;

(xvii) Fair Market Value. Make any determination of Fair Market Value required to be made under this Agreement;

(xviii) Minimum Capital Requirements. Make any final Additional Capital Determination or any determination regarding the respective Additional Capital Amounts required to be made by Members in connection therewith; or approve the amount of cash or cash equivalents that should be retained by the Company in order to meet minimum regulatory capital and reserve requirements imposed by any Governmental Entity, whether in connection with retaining the licenses and registrations necessary for the Company to originate Mortgage Loans or otherwise, or by any creditor of the Company or any of its Subsidiaries, including any lender under the Loan Funding Facility (the “Minimum Capital Requirements”);

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(xix) Liquidating Trustee. The appointment of a Liquidating Trustee that is a Person other than the Managing Member; or

(xx) Agree to do any of the foregoing.

The Managing Member shall cause the governing documents of each of the Company’s Subsidiaries to provide that such Subsidiary must obtain the approval of the Company, as outlined pursuant to this Section 6.3, prior to taking any action set forth in this Section 6.3.

Section 6.4 Company Resources. Except as specifically provided in this Agreement or any other Transaction Document, or with the prior approval of the Board, the Company shall not pay to or use for the benefit of any Member, funds, assets, credit or other resources of any kind or description of the Company. Funds of the Company shall be deposited only in the accounts of the Company in the Company’s name, shall not be commingled with funds of any Member, and shall be withdrawn only upon such signature or signatures as may be designated in writing from time to time by the Managing Member.

Section 6.5 Advisors Have No Managerial Authority.

(a) Neither the Board nor the Advisors (individually or together with one or more other Advisors) shall have power to direct or participate in the management of the Company; provided, however, that nothing contained in this Section 6.5(a) shall adversely affect or impair the authority and obligations of the Board and the Advisors pursuant to Sections 6.2 and 6.3 hereof.

(b) The Advisors (acting in their individual capacity as such) shall owe no fiduciary or other duties to the Company or any Member.

(c) Unless expressly and duly authorized in writing to do so by the Managing Member and the Board, no other Member and no Advisor shall have any power or authority to bind or act on behalf of the Company in any way, to pledge its credit, or to render it liable for any purpose.

Section 6.6 Devotion of Time. The Advisors (in their capacity as Advisors) shall not be obligated to devote all of their time or business efforts to the affairs of the Company, and shall devote such time, effort, and skill as they deem appropriate for the execution of their duties and responsibilities under this Agreement.

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Section 6.7 Officers. The initial executive officers of the Company shall be the individuals set forth in Schedule 6.7 hereto (the “Initial Officers”). Successors to the Initial Officers, and such other executive officers as may be necessary to conduct the business of the Company, shall be chosen by the Managing Member, subject to the approval of the Board if required pursuant to Section 6.3 hereof.

Section 6.8 Remuneration; Reimbursement. Neither the Managing Member nor any Advisor or officer shall be entitled to remuneration in its capacity as such.

Section 6.9 Approval of Annual Business Plan. Not less than seventy-five (75) days prior to the end of each fiscal year, the Managing Member shall submit to the Board the business plan of operations for the Company for the upcoming fiscal year, which shall contain detailed budget, planning, projection and profitability information (the “Annual Business Plan”). Each Annual Business Plan shall be subject to approval of the Board in accordance with Section 6.3.

Section 6.10 Reports.

(a) No later than the sixth (6^th) Business Day following the end of each calendar month, the PHH Member shall, in its capacity as Managing Member on an outsourced basis, deliver to the Cendant Member:

(i) those surveys and reports listed and described in Schedule 6.10(a)(i) hereto to verify compliance with the covenant contained in Section 6.1(d); and

(ii) a copy of (a) the balance sheet of the Company as of the end of the month, (b) an income statement of the Company for such month, and (c) reports reflecting other financial and statistical information with respect to the Company, prepared substantially in the form of the report set forth in Schedule 6.10(a)(ii).

(b) No later than the tenth (10^th) Business Day following the end of each calendar month, the PHH Member shall, in its capacity as Managing Member on an outsourced basis, deliver to the Cendant Member such forward-looking financial information about the Company and the Company’s operations as the Cendant Member may reasonably request (i.e., that is capable of being obtained, produced, or generated without undue effort by the Company and the Managing Member) from time to time (the “Monthly Forecasts”). The Managing Member shall (i) provide the Monthly Forecasts to the Cendant Member in the format requested by the Cendant Member and on a timely basis and (ii) make members of its management and the Company’s management reasonably available for discussion relating to such Monthly Forecasts. The Managing

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Member acknowledges that the Cendant Member and any Affiliate thereof may use the Monthly Forecasts for the purpose of developing projections of the Company’s future financial performance and may include such projections in reports and other documents filed with Governmental Entities, and as such, the Managing Member represents and warrants to Cendant that the Managing Member shall prepare the Monthly Forecasts in good faith and shall use its reasonable best efforts to ensure that the Monthly Forecasts provide the most accurate estimate of the Company’s future results.

(c) No later than the tenth (10^th) Business Day following the completion of each Fiscal Quarter, the PHH Member shall, in its capacity as Managing Member on an outsourced basis, deliver to the Cendant Member all statements, reports and other documents reasonably requested by the Cendant Member that may be necessary or appropriate for the Cendant Member or any Controlling Person thereof (including, without limitation, Cendant) to satisfy all its reporting requirements pursuant to the Securities Exchange Act of 1934.

(d) The Managing Member shall cause the Company to deliver to the Cendant Member the financial reports and other information described in Sections 11.5 and 11.6 hereof.

ARTICLE VII

Changes in Law; Financial Reporting

Section 7.1 Compliance with Law; Changes in Law.

(a) The Members shall use commercially reasonable efforts to ensure that the Company’s business and operations comply at all times with all applicable laws, including RESPA.

(b) In the event that, as a result of any change in law, rule or regulation or interpretation thereof after the date hereof, as set forth in a written document by a Governmental Entity of competent jurisdiction, (i) any term or provision of this Agreement or any of the other Transaction Documents, in the written opinion of nationally-recognized counsel of either party, is not compliant in any material respect with any applicable law, including RESPA, or (ii) the financial terms of this Agreement and the other Transaction Documents, taken as a whole, become materially inconsistent with the then-current market, the Members shall use commercially reasonable efforts to restructure the business and operations of the Company and amend the relevant provisions of this Agreement and the other Transaction Documents to the extent necessary to achieve as closely as possible the intention of the parties with respect to the economics of the relationships provided for in this Agreement and the other Transaction Documents in a manner that complies with such law, and, in the case of a change in law, rule or regulation described in (ii) above, the Cendant Member shall have the right, by

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providing written notice to the PHH Member, to cause PMC and the PHH Member to enter into good faith discussions to renegotiate the economic terms provided for in this Agreement and the other Transaction Documents. In the event the Members fail to reach agreement regarding any such restructuring and renegotiation on terms that are reasonably satisfactory to the Cendant Member within thirty (30) days following the date on which written notice is provided by the Cendant Member, the existing financial terms shall remain in full force and effect; provided, however, that in such case the Cendant Member may elect to solicit from the PHH Member and from other Persons a request for proposals for the provision of mortgage services substantially similar to those provided for in this Agreement and the other Transaction Documents. In the event that any proposal received by the Cendant Member contains financial and other terms that, taken as a whole, are reasonably determined by the Cendant Member to be superior to those set forth in the PHH Member’s proposal, and the Cendant Member notifies the PHH Member of its intent to accept such proposal, the PHH Member shall have thirty (30) days from the date of such notification to review and determine whether to accept all of the terms of such proposal, so long as such proposal complies with all applicable laws and regulations (it being understood that the Cendant Member shall have no obligation to accept any proposal at all). In the event that the PHH Member agrees to the terms of such proposal within such thirty (30) day period, such terms shall be incorporated into this Agreement and the other Transaction Documents effective as of a date not later than ten (10) days following such agreement. In the event the PHH Member fails to accept the terms of such proposal, then the Cendant Member, at its option, shall have the right to terminate its relationship as set forth in this Agreement by providing written notice (the “Special Termination Notice”) to the PHH Member and through completion of the transaction contemplated by Section 8.4(b) (a “Special Termination Event”). In the event that the proposal submitted by the PHH Member is selected by the Cendant Member, the terms of such proposal shall be incorporated into this Agreement and the other Transaction Documents effective as of a date not later than 20 days following the Cendant Member’s selection of such proposal.

(c) If any change in law, rule or regulation described in (b) above involves a change in RESPA that would permit Cendant or an Affiliate of Cendant to be paid directly for loan referrals to the Company, then in lieu of the provisions described in (b) above, the Members shall revise the structure and terms of this Agreement and the other Transaction Documents so that, in lieu of the distributions provided for in this Agreement, the Company shall pay a fee to the Cendant Member in respect of each Mortgage Loan referred to the Company by Cendant or an Affiliate of Cendant in an amount not less than, at Cendant’s option, (i) 10 basis points over the average return to the Cendant Member with respect to its interest in the Company, computed as basis points per loan, over the immediately preceding six Quarterly Periods and (ii) the price the Cendant Member could obtain in the then-current market on substantially similar terms, based upon a survey of the market by Cendant and PMC with the highest and lowest bids being discounted.

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Section 7.2 Consolidation.

(a) The PHH Member hereby represents and warrants to the Cendant Member that the Company will be consolidated on the books of PHH for financial reporting purposes, and that PHH has undertaken and completed prior to date hereof all analyses and investigations as shall be necessary and appropriate to support such position.

(b) The Members shall use commercially reasonable efforts to take all such actions as shall be necessary to ensure that the Company is consolidated on the books of PHH for financial reporting purposes. Without limiting the foregoing, in the event that, as a result of a change or interpretation in United States generally accepted accounting principles after the date hereof, the Company is required to be consolidated on the balance sheet of Cendant, the Members shall use commercially reasonable efforts to make such changes to the business relationship between the parties and to the provisions of this Agreement as are requested by the Cendant Member to mitigate the effects to Cendant of such change.

Section 7.3 Certain Actions.

The Managing Member shall (i) promptly notify the Cendant Member in writing of any claim or action, or any inquiry or investigation that could result in a claim or action, initiated by any Person (including any Governmental Entity) that, if adversely resolved, would result in a material or significant restriction on the ability of the Company to conduct its business as contemplated by this Agreement and the other Transaction Documents, or that would otherwise cause a significant change in the business operations of the Company, and (ii) keep the Cendant Member actively involved in the settlement or other resolution of any such claim, action, inquiry or investigation; provided, however, that such claim, action, inquiry or investigation shall not be settled or adjusted, and the Company shall not confess a judgment against it in connection therewith, without the approval of the Board pursuant to Section 6.3 hereof.

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ARTICLE VIII

Termination of Relationship

Section 8.1 Cendant Termination Events. For purposes of this Agreement, “Cendant Termination Event” means the occurrence of any of the following events:

(a) A PHH Regulatory Event occurs and is continuing for a period of six consecutive months or more; provided, however, that the PHH Member may elect to defer a termination pursuant to this Section 8.1(a) for up to six (6) additional one-month periods following the time that such termination event shall have first occurred if, no later than the second Business Day prior to the commencement of each such additional one-month period the PHH Member pays the Cendant Member in cash, by wire transfer of immediately available funds to an account designated in writing by the Cendant Member, one million dollars ($1,000,000) (the “Regulatory Event Fee”);

(b) A Company Regulatory Event occurs and is continuing for a period of six consecutive months or more; provided, however, that the PHH Member may elect to defer a termination pursuant to this Section 8.1(b) for up to six (6) additional one-month periods following the time that such termination event shall have first occurred if, no later than the second Business Day prior to the commencement of each such additional one-month period the PHH Member pays the Cendant Member in cash, by wire transfer of immediately available funds to an account designated in writing by the Cendant Member, an amount equal to the Regulatory Event Fee;

(c) There is a material violation or breach by the PHH Member (acting in any capacity whatsoever, including as Managing Member) of any representation, warranty, covenant or other agreement contained in this Agreement or any other Transaction Document (a “PHH Material Breach”), which violation or breach is not cured by the PHH Member or the other relevant PHH party, in a manner reasonably satisfactory to the Cendant Member, within thirty (30) days after written notice relating to such PHH Material Breach has been delivered by the Cendant Member to the PHH Member;

(d) The Company fails to make a distribution for any Fiscal Quarter in accordance with the provisions of Section 5.6 hereof within ten (10) Business Days after the date on which the Cendant Member first provides notice to the Company of such failure; provided, however, that any payment of a distribution to the Cendant Member after the due date provided for under Section 5.6 shall include interest from the due date through the payment date at the prime rate;

(e) (i) The occurrence of a PHH Change of Control involving any entity on the Cendant List attached hereto as Schedule 8.1(e) or any other entity that directly or indirectly conducts or engages in any business covered by the non-competition provisions set forth in Article X of the SRA. The Cendant List shall contain up to ten companies and may be refreshed by the Cendant Member no more frequently than once

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every two years beginning from the date of this Agreement; provided, however, that if any Person on the Cendant List enters into a merger, consolidation or similar business combination transaction with another Person on the Cendant List, then Cendant may add another Person to the Cendant List to replace such Person within sixty (60) days after the announcement of such transaction, and such addition shall not constitute a refreshing of the Cendant List as discussed above;

(f) The occurrence of any event or circumstance constituting Insolvency or Bankruptcy with respect to PHH or PMC (a “Bankruptcy Event”); or

(g) The occurrence of any act or omission by PHH or any of its Subsidiaries that causes or would reasonably be expected to cause material harm to the reputation of Cendant or any of its Subsidiaries.

Section 8.2 Effects of a Cendant Termination Event. Upon the occurrence of a Cendant Termination Event during the term of the Company, the Cendant Member shall have the right to either (i) cause PMC or the PHH Member to purchase (the “Cendant Put”) all of the Interests then held by the Cendant Member or any of its Affiliates or (ii) cause the PHH Member to sell (the “PHH Sale”) all of the Interests then held by the PHH Member or any of its Affiliates to a Person not affiliated with Cendant (any such Person, for purposes of this Section 8.2, the “Cendant Designated Buyer”).

(a) Cendant Put.

(i) The exercise price of the Cendant Put (the “Put Price”) shall be an amount equal to the sum of (A) the then-current Capital Account balance of the Cendant Member plus the then-current Capital Account balance of any other Affiliate of Cendant holding an Interest, in each case, as of the Put Date, plus (B) the aggregate amount of all past due quarterly distributions to the Cendant Member and to any other Affiliate of Cendant and any unpaid distribution in respect of the most recently completed Fiscal Quarter pursuant to Section 5.6 hereof, in each case as of the Put Date, plus (C) liquidated damages in an amount equal to the Termination Payment (as defined below), calculated as of the Put Date, plus (D) an amount equal to 49.9% of the Net Income, if any, realized by the Company at any time after the end of the Fiscal Quarter most recently completed as of the Put Date attributable to Mortgage Loans in process at any time prior to the Put Date. In the event that the Cendant Member elects to exercise the Cendant Put, the Cendant Member shall provide written notice (the “Cendant Put Notice”) to the PHH Member. The Cendant Put Notice shall set forth the Cendant Member’s calculation of the Put Price and the basis for such calculation. Any disagreement regarding the Put Price or any other matter related to the exercise of the Cendant Put shall be resolved in accordance with the provisions of Section 13.6 hereof. In the event that the Cendant Member elects to

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exercise the Cendant Put, the PHH Member and the Cendant Member shall, and shall cause their respective Affiliates to, cooperate as fully as reasonably practicable with one another to consummate the Cendant Put transaction as soon as reasonably practicable following the receipt of the Cendant Put Notice by the PHH Member. Concurrently with the consummation of the Cendant Put transaction, the PHH Member shall pay or cause to be paid the Put Price to the Cendant Member in cash by wire transfer of immediately available funds to an account or accounts designated in writing by the Cendant Member. The “Put Date” shall be the date on which the Cendant Put is consummated.

(ii) Upon the consummation of a Cendant Put, (A) all of the other Transaction Documents shall automatically terminate (except as otherwise provided in any such Transaction Document), (B) neither the Cendant Member nor any Affiliate thereof shall be subject to any restriction under this Agreement or any other Transaction Document to pursue a partnership, joint venture or other arrangement with any third party mortgage operation, and (C) the PHH Member shall, and shall cause the Company to, cause all loan officers employed by PMC or any of its Subsidiaries (including the Company) that are located in any of Cendant’s Owned Real Estate Offices to vacate those offices promptly following the Cendant Member’s request.

(iii) “Termination Payment” means an amount equal to (A) the product of (x) two (2) and (y) the actual Net Income of the Company for the trailing twelve months (“LTM Net Income”), plus (B) all costs reasonably incurred by Cendant in unwinding its relationship with PHH pursuant to this Agreement and the other Transaction Documents and transitioning to a new mortgage venture partner; provided, however, that in the case of a Cendant Termination Event pursuant to a PHH Change in Control, in calculating the Termination Payment, the LTM Net Income shall instead be multiplied by the number of years (including fractions thereof) remaining until the tenth (10^th) anniversary of the Closing Date; provided further, however, that if such PHH Change in Control termination occurs on or after the eighth (8^th) anniversary of the Closing Date, the LTM Net Income shall be multiplied by two (2).

(b) PHH Sale.

(i) If the Cendant Member elects to cause the PHH Sale, it shall deliver written notice (the “PHH Sale Notice”) to the PHH Member. The Cendant Member shall provide written notice to the PHH Member of the identity of the Cendant Designated Buyer as promptly as reasonably practicable after delivery of the PHH Sale Notice.

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(ii) The sale price (the “Sale Price”) of the Interests then held by the PHH Member and any of its Affiliates (the “PHH Interests”) to the Cendant Designated Buyer shall be an amount equal to the sum of (A) the fair value of the Interests of the PHH Member and any Affiliate thereof as of the date that the PHH Sale Notice is delivered, which value shall be determined by multiplying the PHH Member’s then-current proportionate membership interest by the Company’s EBITDA for the trailing twelve months, multiplied by a then-current average market EBITDA multiple for mortgage banking companies, plus (B) the aggregate amount of all past due quarterly distributions to the PHH Member and any Affiliate thereof and any unpaid distribution in respect of the most recently completed Fiscal Quarter pursuant to Section 5.6 hereof, plus (C) an amount equal to 50.1% of the Net Income realized by the Company at any time after the end of the Fiscal Quarter most recently completed as of the Sale Date attributable to Mortgage Loans in process prior to the Sale Date. The PHH Sale Notice shall set forth the Cendant Member’s calculation of the Sale Price and the basis for such calculation. Any disagreement regarding the Sale Price or any other matter related to the PHH Sale shall be resolved in accordance with the provisions of Section 13.6 hereof.

(iii) If the Cendant Member delivers a PHH Sale Notice, then promptly thereafter the Cendant Member and the PHH Member shall work together to effect the sale by the PHH Member and its Affiliates of the PHH Interests to the Cendant Designated Buyer, and the PHH Member shall use its reasonable best efforts to complete such sale as promptly as practicable thereafter. The PHH Member shall cooperate with and assist the Cendant Member and the Cendant Designated Buyer in obtaining all consents and approvals of, making all filings and registrations with and providing all notices to, such Governmental Entities or third parties as shall be necessary or advisable to consummate such sale. At the time agreed upon for the closing of the PHH Sale (the “Sale Date”), (i) the Cendant Designated Buyer shall pay to the PHH Member (and/or, as directed by the PHH Member, to any of its Affiliates) the Sale Price, by wire transfer of immediately available funds, in consideration for the PHH Interests, and (ii) the PHH Member shall pay to the Cendant Member liquidated damages in an amount equal to the Termination Payment as of the Sale Date.

(iv) Upon consummation of the PHH Sale, (A) the other Transaction Documents (except as otherwise provided in any such Transaction Document) shall automatically terminate, (B) neither Cendant nor any Affiliate thereof shall be subject to any restriction under this Agreement or any other Transaction Document to pursue a partnership, joint venture or another arrangement with any third party mortgage operation, (C) the PHH Member shall cause all loan officers employed by PMC or any of its Subsidiaries that are located in any of Cendant’s Owned Real Estate Offices to vacate those offices

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promptly following the Cendant Member’s request, and (D) the Cendant Designated Buyer or an Affiliate thereof shall become a Member and the sole Managing Member of the Company. The PHH Member shall, and shall cause its Affiliates to, execute any agreement or document necessary to effectuate the provisions of this paragraph (iv).

Section 8.3 PHH Termination Event.

For purposes of this Agreement, a “PHH Termination Event” means the occurrence of any of the following events: (i) a material violation or breach by Cendant or any Subsidiary thereof of any material covenant, agreement or obligation set forth in this Agreement or any other Transaction Document, which violation or breach is not cured and is continuing within sixty (60) days following written notice to the Cendant Member; provided, however, that the PHH Member shall have no right pursuant to this Section 8.3 or otherwise to terminate this Agreement as a result of a breach by any Affiliate of Cendant of the covenant set forth in Section 3.13(b) of the SRA; or (ii) the Bankruptcy of Cendant.

(a) In the event that a PHH Termination Event shall have occurred, the PHH Member shall have the right to purchase (the “Purchase Right”) all of the Interests then held by the Cendant Member and any of its Affiliates. The exercise price of the Purchase Right (the “Purchase Price”) shall be an amount equal to the sum of (i) the fair value of the Interests then held by the Cendant Member and by any of its Affiliates as of the date that the Purchase Right is exercised, which value shall be determined by multiplying the Cendant Member’s then-current proportionate membership interest by the Company’s EBITDA for the trailing twelve months, multiplied by a then-current average market EBITDA multiple for mortgage banking companies, plus (ii) the aggregate amount of all past due quarterly distributions to the Cendant Member and any Affiliate thereof and any unpaid distribution in respect of the most recently completed Fiscal Quarter pursuant to Section 5.6 hereof, plus (iii) an amount equal to 49.9% of the Net Income realized by the Company at any time after the end of the Fiscal Quarter most recently completed as of the date of purchase attributable to Mortgage Loans in process at any time prior to completion of the Purchase Right transaction. The Purchase Right shall remain exercisable for a period of two (2) months following the occurrence of a PHH Termination Event. In the event that the PHH Member elects to exercise the Purchase Right, the PHH Member shall provide written notice (the “Purchase Notice”) to the Cendant Member prior to the expiration of such two-month period. The Purchase Notice shall set forth the PHH Member’s calculation of the Purchase Price and the basis for such calculation. Any disagreement regarding the Purchase Price or any other matter related to the exercise of the Purchase Right shall be resolved in accordance with the provisions of Section 13.6 hereof. In the event that the PHH Member elects to exercise the Purchase Right, the PHH Member and the Cendant Member shall, and shall cause their respective Affiliates to, cooperate as fully as reasonably practicable with one another to

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consummate the Purchase Right transaction; provided, however, that the Purchase Right transaction shall not be consummated earlier than the one-year anniversary of delivery of the Purchase Notice. Concurrently with the consummation of the Purchase Right transaction, the PHH Member shall pay or cause to be paid the Purchase Price to the Cendant Member in cash by wire transfer of immediately available funds to an account or accounts designated in writing by the Cendant Member.

(b) Upon consummation of the Purchase Right transaction, (i) all other Transaction Documents shall automatically terminate (except as otherwise provided in any such Transaction Document), (ii) neither the Cendant Member nor any Affiliate thereof shall be subject to any restriction under this Agreement or any other Transaction Document to pursue a partnership, joint venture or another arrangement with any third party mortgage operation and (iii) the PHH Member shall, and shall cause the Company to, cause all loan officers employed by PMC or any of its Subsidiaries (including the Company) that are located in any of Cendant’s Owned Real Estate Offices to vacate those offices promptly following the Cendant Member’s request.

(c) The PHH Member’s sole remedy hereunder or under any other Transaction Document with respect to a breach of the covenant set forth in Section 3.13(b) of the SRA shall be the right to receive from the Cendant Entities liquidated damages in an amount equal to the aggregate amount of all documented out-of-pocket costs actually incurred and paid by the PHH Member or any of its Affiliates to one or more third parties as a direct result of such breach.

Section 8.4 Two Year Termination, Special Termination Event and 25-Year Termination.

(a) Two-Year Termination. At any time after the eighth (8^th) anniversary of the Closing Date, the Cendant Member may deliver to the PHH Member a written notice (the “Two-Year Termination Notice”) requesting that the PHH Member either (i) purchase or cause to be purchased (the “Two Year Put”) all of the Interests held by the Cendant Member or any of its Affiliates on a date no earlier than two years after such Two-Year Termination Notice is delivered to the PHH Member (“Two Year Put Date”) or (ii) sell (the “Two Year PHH Sale”) all of the Interests then held by the PHH Member and/or any of its Affiliates to a Person that is not affiliated with Cendant (any such Person, for purposes of this Section 8.4, the “Cendant Designated Buyer”) on a date no earlier than two years after such Two-Year Termination Notice is delivered to the PHH Member (“Two Year Sale Date”).

(i) Two Year Put.

(1) The exercise price of the Two Year Put (the “Two Year Put Price”) shall be an amount equal to the sum of (A)

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the fair value of the Interests of the Cendant Member and any Affiliate thereof as of the Two Year Put Closing Date, which value shall be determined by multiplying the Cendant Member’s then-current proportionate membership interest by the Company’s EBITDA for the trailing twelve months, multiplied by a then-current average market EBITDA multiple for mortgage banking companies, plus (B) the aggregate amount of all past due quarterly distributions to the Cendant Member and any Affiliate thereof and any unpaid distribution in respect of the most recently completed Fiscal Quarter pursuant to Section 5.6 hereof as of the Two Year Put Closing Date, plus (C) an amount equal to 49.9% of the Net Income realized by the Company at any time after the end of the Fiscal Quarter most recently completed as of the Two Year Put Closing Date attributable to Mortgage Loans in process at any time prior to the Two Year Put Closing Date. No later than sixty (60) days prior to the Two Year Put Date, the Cendant Member shall deliver to the PHH Member a written notice setting forth the Cendant Member’s calculation of the Two Year Put Price and the basis for such calculation. Any disagreement regarding the Two Year Put Price or any other matter related to the exercise of the Two Year Put shall be resolved in accordance with the provisions of Section 13.6 hereof. In the event that the Cendant Member elects to exercise the Two Year Put, the PHH Member and the Cendant Member shall, and shall cause their respective Affiliates to, cooperate as fully as reasonably practicable with one another to consummate the Two Year Put transaction on the Two Year Put Date. Concurrently with the consummation of the Two Year Put transaction, the PHH Member shall pay or cause to be paid the Two Year Put Price to the Cendant Member in cash by wire transfer of immediately available funds to an account or accounts designated in writing by the Cendant Member. The “Two Year Put Closing Date” shall be the date on which the Two Year Cendant Put is consummated.

(2) On the Two Year Put Closing Date, (A) all other Transaction Documents shall automatically terminate (except as otherwise provided in any such Transaction Document), (B) neither Cendant nor any Affiliate thereof shall be subject to any restriction under this Agreement or any other Transaction Document to pursue a partnership, joint venture or another arrangement with any third party mortgage operation, and (C) the PHH Member shall, and shall cause the Company to, cause all loan officers employed by PMC or any of its Subsidiaries (including the Company) that are located in any of Cendant’s Owned Real Estate Offices to vacate those offices promptly following the Cendant Member’s request.

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(ii) Two Year PHH Sale.

(1) If the Cendant Member elects to cause the Two Year PHH Sale, it shall provide written notice to the PHH Member of the identity of the Cendant Designated Buyer no later than 180 days before the Two Year Sale Date.

(2) The sale price (the “Two Year Sale Price”) of the PHH Member’s Interest to the Cendant Designated Buyer shall be an amount equal to the sum of (A) the fair value of the PHH Member’s Interest, which value shall be determined by multiplying the PHH Member’s then-current proportionate membership interest by the Company’s EBITDA for the trailing twelve months, multiplied by a then-current average market EBITDA multiple for mortgage banking companies, plus (B) the aggregate amount of all past due quarterly distributions to the PHH Member and any Affiliate thereof and any unpaid distribution in respect of the most recently completed Fiscal Quarter pursuant to Section 5.6 hereof as of such date, plus (C) an amount equal to 50.1% of the Net Income realized by the Company at any time after the end of the Fiscal Quarter most recently completed on or after the Two Year Sale Date attributable to Mortgage Loans in process at any time prior to the Two Year Sale Date. No later than sixty (60) days prior to the Two Year Sale Date, the Cendant Member shall deliver to PMC or the PHH Member a notice that sets forth the Cendant Member’s calculation of the Two Year Sale Price and the basis for such calculation. Any disagreement regarding the Two Year Sale Price or any other matter related to the Two Year PHH Sale shall be resolved in accordance with the provisions of Section 13.6 hereof.

(3) The Cendant Member, PMC and the PHH Member shall work together to effect the sale by the PHH Member or its Affiliates of the PHH Interests to the Cendant Designated Buyer, and the PHH Member shall use its reasonable best efforts to complete such sale on the Two Year Sale Date. PMC and the PHH Member shall cooperate with and assist the Cendant Member and the Cendant Designated Buyer in obtaining all consents and approvals of, making all filings and registrations with and providing all notices to, such Governmental Entities or third parties as shall be necessary or advisable to consummate such sale. At the time agreed upon for the closing of the Two Year PHH Sale, the Cendant Designated Buyer shall pay to the PHH Member (or, as directed by the PHH Member, any of its Affiliates) the Two Year Sale Price, by wire transfer of immediately available funds, in consideration for the PHH Interests.

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(4) Upon consummation of the Two Year PHH Sale, (A) the other Transaction Documents shall automatically terminate (other than as set forth in any such Transaction Document), (B) neither Cendant nor any Affiliate thereof shall be subject to any restriction under this Agreement or any other Transaction Document to pursue a partnership, joint venture or another arrangement with any third party mortgage operation, (C) the PHH Member shall, and shall cause the Company to, cause all loan officers employed by PMC or any of its Subsidiaries (including the Company) that are located in any of Cendant’s Owned Real Estate Offices to vacate those offices promptly following the Cendant Member’s request, and (D) the Cendant Designated Buyer or an Affiliate thereof shall become a Member and the sole Managing Member of the Company. The PHH Member shall, and shall cause its Affiliates, to execute any agreement or document necessary to effectuate the provisions of this paragraph (iv).

(b) Special Termination Event. Upon the occurrence of a Special Termination Event, the Members shall as promptly as practicable take all such actions necessary to consummate a transaction identical in all material respects to a Two Year Put (a “Special Termination Put”), except that (1) the purchase price shall be calculated as of the date the Special Termination Put is completed, and (2) such transaction shall be completed not later than ninety (90) days following the delivery by the Cendant Member of the Special Termination Notice pursuant to Section 7.1(b). On the date of completion of the Special Termination Put, (A) all other Transaction Documents shall automatically terminate (except as otherwise provided in any such Transaction Document), (B) neither Cendant nor any Affiliate thereof shall be subject to any restriction under this Agreement or any other Transaction Document to pursue a partnership, joint venture or another arrangement with any third party mortgage operation, and (C) the PHH Member shall, and shall cause the Company to, cause all loan officers employed by PMC or any of its Subsidiaries (including the Company) that are located in any of Cendant’s Owned Real Estate Offices to vacate those offices promptly following the Cendant Member’s request.

(c) PHH 25-Year Termination. The PHH Member may terminate the relationship between the Parties to this Agreement, effective as of January 31, 2030, by delivering written notice thereof to the Cendant Member (a “Non-Renewal Notice”), which notice shall be delivered no earlier than January 31, 2027 and not later than January 31, 2028. Upon delivery of a Non-Renewal Notice, PMC and the PHH Member shall work together with the Cendant Member to consummate a transaction identical in all material respects to, at the election of the PHH Member, either the Two Year Put (a “Non-Renewal Put”) or Two Year PHH Sale (a “Non-Renewal PHH Sale”), except that (1) the purchase price for such transaction shall be calculated as of the date of completion of such transaction, and (2) such transaction shall be completed no earlier

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than January 31, 2030. Upon consummation of the Non-Renewal Put or the Non-Renewal PHH Sale, (A) the other Transaction Documents shall automatically terminate (other than as set forth in any such Transaction Document), (B) neither Cendant nor any Affiliate thereof shall be subject to any restriction under this Agreement or any other Transaction Document to pursue a partnership, joint venture or another arrangement with any third party mortgage operation, (C) the PHH Member shall, and shall cause the Company to, cause all loan officers employed by PMC or any of its Subsidiaries (including the Company) that are located in any of Cendant’s Owned Real Estate Offices to vacate those offices promptly following the Cendant Member’s request, and (D) in the case of a Non-Renewal PHH Sale, the Cendant Designated Buyer or an Affiliate thereof shall become a Member and the sole Managing Member of the Company. The PHH Member shall, and shall cause its Affiliates, to execute any agreement or document necessary to effectuate the provisions of this paragraph (c).

Section 8.5 Effect of Termination Events.

(a) Notwithstanding anything to the contrary set forth in this Agreement, upon the consummation of a Cendant Put, a Two Year Put, a Purchase Right, a Special Termination Event Put or a Non-Renewal Put, the Cendant Member and each of its Affiliates that is a Member shall cease to be a Member and to have any obligations pursuant to this Agreement.

(b) Notwithstanding anything to the contrary set forth in this Agreement, upon the consummation of a PHH Sale, a Two Year PHH Sale or a Non-Renewal PHH Sale, the PHH Member and each of its Affiliates that is a Member shall cease to be a Member and to have any obligations pursuant to this Agreement.

ARTICLE IX

Dissolution and Winding Up

Section 9.1 Events Causing Dissolution.

(a) The Company shall be dissolved upon the first of the following events to occur (an “Event of Dissolution”):

(i) The written consent all Members at any time to dissolve and wind up the affairs of the Company; or

(ii) The entry of a decree of judicial dissolution under Section 18-802 of the Act.

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No other event, including the retirement, insolvency, liquidation, dissolution, expulsion, bankruptcy, death, incapacity or adjudication of incompetence of a Member, shall cause the existence of the Company to terminate.

(b) Except as otherwise set forth in this Section 9.1, dissolution shall be effective on the effective date of the Event of Dissolution, but the Company shall not terminate until the assets thereof have been distributed in accordance with the provisions of Section 9.4 hereof and all other provisions of the Act with respect to the dissolution of a limited liability company have been complied with. Notwithstanding the dissolution of the Company, prior to the termination of the Company, the business, assets and affairs of the Company shall continue to be governed by this Agreement.

Section 9.2 Winding Up. If the Company is dissolved pursuant to Section 9.1, the Company’s affairs shall be wound up as soon as reasonably practicable in the manner set forth below.

(a) Upon the occurrence of an Event of Dissolution, sole and plenary authority to effectuate the liquidation of the Company shall be vested in the Managing Member or a Person designated by the Managing Member (subject to the approval of the Board pursuant to Section 6.3 hereof) to effectuate the liquidation of the Company or if the Managing Member elects not to effectuate such liquidation and fails to designate a liquidator, such Person as is selected by the Members (the Managing Member or any such liquidating trustee who assumes such responsibility being referred to herein as the “Liquidating Trustee”). The Liquidating Trustee shall proceed diligently to wind up the affairs of the Company, liquidate the assets of the Company in an orderly and businesslike manner consistent with obtaining the fair value thereof and distribute the assets of the Company in accordance with the provisions of Section 9.4 hereof. A reasonable amount of time shall be allowed for the orderly liquidation of the assets of the Company and the discharge of liabilities to creditors so as to enable the Liquidating Trustee to minimize the losses attendant upon such liquidation. All FHA-insured loans held by the Company shall be transferred to an approved mortgagee or lender prior to dissolution of the Company. Prior to such distribution of the Company’s assets, the Liquidating Trustee shall continue to exploit the rights, activities and properties of the Company consistent with the sale or liquidation thereof, exercising in connection therewith all of the power and authority of the Managing Member as herein set forth.

(b) In winding up the affairs of the Company, the Liquidator shall have full right and unlimited discretion, in the name of and for and on behalf of the Company to:

(i) Prosecute and defend civil, criminal or administrative suits;

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(ii) Collect Company assets, including obligations owed to the Company;

(iii) Settle and close the Company’s business;

(iv) Dispose of and convey all Company Property for cash, and in connection therewith to determine the time, manner and terms of any sale or sales of Company Property, having due regard for the activity and condition of the relevant market and general financial and economic conditions;

(v) Pay all reasonable selling costs and other expenses incurred in connection with the winding up out of the proceeds of the disposition of Company Property;

(vi) Discharge the Company’s known liabilities and, if necessary, to set up, for a period not to exceed five (5) years after the date of dissolution, such cash reserves as the Liquidator may deem reasonably necessary for any contingent or unforeseen liabilities or obligations of the Company;

(vii) Distribute any remaining proceeds from the sale of Company Property to the Members;

(viii) Prepare, execute, acknowledge and file articles of dissolution under the Act and any other certificates, tax returns or instruments necessary or advisable under any applicable law to effect the winding up and termination of the Company;

(ix) Upon the distribution of the assets of the Company in accordance with the provisions of Section 9.4 hereof, the Liquidating Trustee shall cause the Company’s accountants to make a full and proper accounting of the assets, liabilities and operations of the Company, as of and through the date on which such distribution occurs; and

(x) Exercise, without further authorization or consent of any of the parties hereto or their legal representatives or successors in interest, all of the powers conferred upon the Members under the terms of this Agreement to the extent necessary or desirable in the good faith judgment of the Liquidating Trustee to perform its duties and functions. The Liquidating Trustee (unless such Liquidating Trustee is the Managing Member or an Affiliate thereof) shall, while acting in such capacity on behalf of the Company, be entitled to the indemnification rights set forth in Section 12.1 hereof.

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Section 9.3 Compensation of Liquidating Trustee. The Liquidating Trustee appointed as provided herein shall be entitled to receive such reasonable compensation for its services as shall be agreed upon by the Liquidating Trustee and the Managing Member.

Section 9.4 Distribution of Company Property and Proceeds of Sale Thereof.

(a) Upon completion of all desired sales of Company Property, and after payment of all selling costs and expenses, the Liquidating Trustee shall distribute the proceeds of such sales, and any Company Property that is to be distributed in kind, to the following groups in the following order of priority:

(i) to satisfy Company liabilities to creditors, including Members who are creditors, to the extent otherwise permitted by law (other than for past due Company distributions), whether by payment or establishment of reserves;

(ii) to satisfy Company obligations to Members and former Members to pay past due Company distributions;

(iii) pro rata among the Members who have made Capital Contributions to the extent of their Capital Contributions; and

(iv) to the Members pro rata in accordance with their positive Capital Account balances, taking into account all Capital Account adjustments for the Fiscal Period in which the liquidation occurs and any distributions to such Member pursuant to Section 9.4(a)(iii).

All distributions required under this Section 9.4 shall be made to the Members by the end of the taxable year in which the liquidation occurs or, if later, within 90 days after the date of such liquidation.

(b) The claims of each priority group specified above shall be satisfied in full before satisfying any claims of a lower priority group. If the assets available for disposition are insufficient to dispose of all of the claims of a priority group, the available assets shall be distributed in proportion to the amounts owed to each creditor or the respective Capital Account balances or Interests of each Member in such group.

Section 9.5 Company Termination. Upon compliance with the foregoing distribution plan, the Company shall cease to be such, and the Liquidating Trustee shall execute, acknowledge and cause to be filed with the Secretary of State of the State of Delaware articles of dissolution of the Company.

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Section 9.6 Final Audit. Within a reasonable time following the completion of the liquidation, the Liquidating Trustee shall supply to each of the Members a statement that shall set forth the assets and the liabilities of the Company as of the date of complete liquidation and each Member’s pro rata portion of distributions pursuant to Section 9.4.

ARTICLE X

Transfers and Assignment of Interests

Section 10.1 Consent Required for Transfer.

(a) No Member shall be entitled to directly or indirectly sell, assign, Transfer or otherwise dispose of all or any portion of his Interest, involuntarily or voluntarily, without the written consent of all the other Members, which consent may be given or withheld in each such other Member’s sole and absolute discretion; provided, however, that notwithstanding the foregoing any Member may sell, assign, Transfer or otherwise dispose of all or any portion of such Member’s Interest to an Affiliate of such Member without the written consent of the other Members; provided further, however, that the Cendant Member may at its election Transfer a portion of its Interest to any Person that acquires or otherwise succeeds to a portion of the business of Cendant Real Estate, and shall transfer (i) its entire Interest to any Person that acquires or otherwise succeeds to substantially all of the business of Cendant Real Estate, or (ii) an appropriate portion of its Interest to any Person that acquires or otherwise succeeds to substantially all of the business of NRT, in each case, whether by merger, asset sale, stock sale, or otherwise (it being understood that in the case of any transfer of a portion of the Cendant Member’s Interest contemplated by this second proviso, the percentage represented by the portion of the Interest so transferred shall be determined based upon the percentage of the Company’s revenue for the then-current trailing twelve months represented by the portion of the business of Cendant Real Estate so transferred in the transaction).

(b) It shall be a condition to any Transfer of all or a portion of the Cendant Member’s Interest permitted by Section 10.1(a) that any Person acquiring such Interest or portion thereof shall agree in writing to be bound by this Agreement and all of the other Transaction Documents with respect to the portion of the business of Cendant Real Estate acquired by such Person, to the same extent that Cendant Real Estate and the Cendant Member were so bound prior to such transfer (other than as set forth in any such other Transaction Document). In the event of consummation of any such Transfer in accordance with Section 10.1(a), the Managing Member shall amend Schedule I to reflect such Transfer.

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(c) It shall be a condition to any Transfer by a Member which may be permitted under Section 10.1(a) that the transferee assume by written agreement all of the obligations of the transferor under this Agreement with respect to such transferred Interests and make the representations in Section 3.3 hereof. Any attempted or purported Transfer in violation of this Article X shall be null and void ab initio.

Section 10.2 Withdrawal. No Member may withdraw from the Company without the prior written consent of all Members, which consent may be given or withheld for any reason.

ARTICLE XI

Fiscal Matters; Books and Records

Section 11.1 Bank Accounts; Investments. Capital Contributions, revenues and any other Company funds shall be deposited by the Company in a bank account established in the name of the Company, or shall be invested by the Company, at the direction of the Managing Member, in time deposits, short-term governmental obligations, commercial paper or other short-term money market instruments in furtherance of the purposes of the Company. No other funds shall be deposited into Company bank accounts or commingled with Company investments. Funds deposited in the Company’s bank accounts may be withdrawn only to be invested in time deposits, short-term governmental obligations, commercial paper or other short-term money market instruments in furtherance of the Company’s purposes, to pay Company debts or obligations or to be distributed to the Members pursuant to this Agreement.

Section 11.2 Records Required by Act; Right of Inspection.

(a) During the term of the Company’s existence and for a period of four (4) years thereafter, there shall be maintained in the Company’s principal office specified pursuant to Section 2.4 all records required to be kept pursuant to Section 18-305(a) of the Act, including, without limitation, a current list of the names, addresses and Common Interest Percentage held by each of the Members (including the dates on which each of the Members became a Member), copies of federal, state and local information or income tax returns for each of the Company’s tax years, copies of this Agreement and the Certificate of Formation, including all amendments or restatements, and correct and complete books and records of account of the Company for all periods of operations.

(b) Each of the Company and the Managing Member shall, at their sole cost and expense, make available, or cause to be made available, to the Cendant Member or any person designated by the Cendant Member, in a timely manner, all documents or materials in the possession of, or available to, the Company or the

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Managing Member that the Cendant Member may reasonably request for any business purpose (including, without limitation, any such documents and materials the Cendant Member may request to verify the accuracy of the calculation of Distributable Net Income for any Fiscal Quarter). In furtherance of the foregoing, each of the Company and the Managing Member shall, at its sole cost and expense, make available, or cause to be made available, during normal business hours and with reasonable advance notice, to the Cendant Member or any Person designated by the Cendant Member, resources, including, but not limited to, access to employees, sufficient to respond adequately to any issue or concern raised by the Cendant Member.

Section 11.3 Books and Records of Account. The Company shall maintain books and records in such a manner as to enable the preparation of the Company’s U.S. federal information tax return in compliance with Section 6031 of the Code, and such other records as may be required in connection with the preparation and filing of the Company’s required U.S. federal, state and local income tax returns or other tax returns or reports of foreign jurisdictions, including, without limitation, the records reflecting the Capital Accounts and adjustments thereto specified in Article V hereof. Subject to Section 3.6, all such books and records shall at all times be made available at the principal office of the Company and shall be open to the reasonable inspection and examination by the Members or their duly authorized representatives during normal business hours. Notwithstanding the definition of “Members” herein, only Members admitted as such to the Company shall have the inspection rights provided in the preceding sentence.

Section 11.4 Expenses. The Company will be responsible for all expenses (“Company Expenses”), including, without limitation, (i) all reasonable accounting and legal expenses incurred in connection with Company operations, (ii) all reasonable costs incurred in connection with the preparation of or relating to reports made to the Members, (iii) all reasonable costs related to litigation involving the Company, directly or indirectly, including, without limitation, attorneys’ fees incurred in connection therewith and (iv) all reasonable costs related to the Company’s obligations set forth in Sections 11.10 and 12.1; provided, however, that any Company Expenses must be attributable solely to the operations of the Company, and that any expenses relating to, resulting from or in connection with any other Person, including without limitation any other Person who is an Affiliate of the Managing Member, shall not be Company Expenses.

Section 11.5 Tax Returns and Information. The Members intend for the Company to be treated as a partnership for tax purposes. The Company shall prepare or cause to be prepared all federal, state and local income and other tax returns that the Company is required to file. After the end of each fiscal year of the Company, the Company shall prepare and transmit to each Member a report (i.e., Schedule K-1) that shall include all necessary tax reporting information required by Members for preparation of their federal, state and local income or franchise tax returns, including the amount of income, gain, loss, deduction and credit allocated to each Member for such fiscal year.

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Section 11.6 Delivery of Audited Financial Statements to Members. As to each fiscal year of the Company, the Company shall send to each Member a copy of (a) the balance sheet of the Company as of the end of the fiscal year, (b) an income statement of the Company for such year, and (c) a statement showing the Net Income distributed by the Company to Members in respect of such year. Such financial statements shall be delivered sixty (60) days following the end of such fiscal year. The Company shall send to each Member all other reports or statements prepared by the Company’s accountants promptly after receipt thereof.

Section 11.7 Audits. The fiscal year-end financial statements to be delivered pursuant to Section 11.6 shall be audited and prepared in accordance with GAAP. The audit shall be performed by an accounting firm selected pursuant to Section 6.3(a)(iii).

Section 11.8 Fiscal Year. The Company’s fiscal year shall end on December 31 of each calendar year.

Section 11.9 Tax Elections. The Company shall, subject to approval of the Board pursuant to Section 6.3(a)(xiv) hereof, make the following elections on the appropriate tax returns:

(a) to adopt the calendar year as the Company’s fiscal year, if permitted by the Code;

(b) to elect to amortize the organizational expenses of the Company ratably over a period of sixty (60) months as permitted by Section 709(b) of the Code; and

(c) any other election the Managing Member determines is in the best interests of the Members, including an election pursuant to Section 754 of the Code to adjust Company Properties upon a distribution of Company Property as described in Section 734 of the Code or a transfer of any Interests as described in Section 743 of the Code.

Neither the Company nor any Member may make an election for the Company to be (i) excluded from the application of the provisions of subchapter K of chapter 1 of subtitle A of the Code or any similar provisions of applicable state law or (ii) classified as a corporation for income tax purposes.

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Section 11.10 Tax Matters Member. The PHH Member shall be designated as the “tax matters partner” (the “Tax Matters Member”) of the Company pursuant to Section 6231(a)(7) of the Code or corresponding provisions of state or local law, to manage administrative tax proceedings conducted at the Company level by the Internal Revenue Service or the state or local taxing authority with respect to Company matters. The Tax Matters Member is, subject to Section 6.3(a)(xiv) directed and authorized to take whatever steps it, in its reasonable judgment, determines is necessary or desirable to perfect such designation, including, without limitation, filing any forms or documents with the Internal Revenue Service or any state or local taxing authority and taking such other action as may from time to time be required under Treasury Regulations and corresponding provisions of state or local law. Expenses of administrative proceedings relating to the determination of Company items at the Company level undertaken by the Tax Matters Member shall be expenses of the Company. The Tax Matters Member shall inform each Member of the commencement of any audit of the Company by the Internal Revenue Service or any other taxing authority.

ARTICLE XII

Indemnification and Insurance

Section 12.1 Indemnification and Advancement of Expenses.

(a) In General. The Company shall, to the maximum extent permitted by applicable law, indemnify and hold harmless all Advisors and officers of the Company (“Indemnified Parties”), to the fullest extent permitted by law, from and against any and all Losses, including, without limitation, Losses incurred in investigating, preparing or defending any action, claim, suit, inquiry, proceeding, investigation or appeal taken from any of the foregoing by or before any court or governmental, administrative or other regulatory agency, body or commission, whether pending or threatened, whether or not an Indemnified Party is or may be a party thereto, which arises out of, relates to or is in connection with this Agreement or the management or conduct of the business or affairs of the Company, except for any such Losses that are found, pursuant to a final and nonappealable judgment of a court of competent jurisdiction, to have resulted from the gross negligence, bad faith, fraud or willful misconduct of, or breach of this Agreement or knowing violation of law by, the Indemnified Party seeking indemnification. The termination of any proceeding by settlement shall not be deemed to create a presumption that the Indemnified Party involved in such settlement acted in a manner which constituted gross negligence, bad faith, fraud or willful misconduct or a knowing violation of law. All judgments against an Indemnified Party wherein such Indemnified Party is entitled to indemnification shall, to the extent available, be satisfied from Company assets. The provisions of this Section 12.1 shall survive any termination or expiration of this Agreement. Expenses incurred by an Indemnified Party in defense or settlement of any claim that may be subject to a right of indemnification hereunder

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may be advanced (and must be advanced to Advisors) by the Company prior to the final disposition thereof upon receipt of an undertaking by or on behalf of the Indemnified Party to repay such amount if it shall ultimately be determined that the Indemnified Party is not entitled to be indemnified by the Company. The right of any Indemnified Party to the indemnification and advancement of expenses provided herein shall be cumulative of and in addition to any and all rights to which such Indemnified Party may otherwise be entitled by contract or as a matter of law or equity and shall extend to such Indemnified Party’s successors, assigns and legal representatives.

(b) Any indemnification under paragraph (a) of this Section 12.1 (unless ordered by a court of competent jurisdiction) shall be made by the Company only as authorized in the specific case upon a determination that indemnification of the Indemnified Party is proper in the circumstances because he or she has met the applicable standard of conduct set forth in paragraph (a) of this Section 12.1. Such determination shall be made (i) by a four-fifths vote of the Board, or (ii) if a four-fifths vote of the Board so directs, by independent legal counsel in a written opinion.

(c) For purposes of this Section 12.1, any reference to the “Company” shall include, in addition to the resulting or surviving entity, any constituent entity (including any constituent of a constituent) absorbed in a consolidation or merger which, if its separate existence had continued, would have had power and authority to indemnify its directors or officers, so that any Person who is or was a director or officer of such constituent entity, or is or was serving at the request of such constituent entity as a director, officer or manager of another corporation, limited liability company, partnership, joint venture, trust or other enterprise, shall stand in the same position under the provisions of this Section 12.1 with respect to the resulting or surviving entity as he or she would have with respect to such constituent entity if its separate existence had continued.

(d) Notwithstanding anything in this Article XII to the contrary, the Company will not have the obligation of indemnifying any Person with respect to proceedings, claims or actions initiated or brought voluntarily by such Person and not by way of defense.

(e) Any indemnification or advancement of expenses provided by, or granted pursuant to, this Section 12.1 shall be considered retroactive to the date upon which the Certificate of Formation was filed with the State of Delaware.

Section 12.2 Insurance. The Company may purchase and maintain insurance or another arrangement on behalf of any Person who is or was an Advisor or officer identified in Section 12.1 against any liability asserted against such Person or incurred by such Person in such a capacity or arising out of the status of such a Person, whether or not the Company would have the power to indemnify such Person against that liability under Section 12.1 or otherwise.

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Section 12.3 Limit on Liability of Members. The indemnification set forth in this Article XII shall in no event cause the Members to incur any personal liability beyond their total Capital Contributions, nor shall it result in any liability of the Members to any third party.

Section 12.4 Indemnification by Managing Member.

(a) The Managing Member shall indemnify and hold harmless the Company and all other Members and their respective Affiliates (“Other Indemnified Parties”), to the fullest extent permitted by law, from and against any and all Losses, including, without limitation, Losses incurred in investigating, preparing or defending any action, claim, suit, inquiry, proceeding, investigation or appeal taken from any of the foregoing by or before any court or governmental, administrative or other regulatory agency, body or commission, whether pending or threatened, whether or not an Other Indemnified Party is or may be a party thereto, arising out of or resulting from (i) the negligence, willful misconduct or violation of law or erroneous acts of or by the Managing Member or any of its officers or employees in connection with the management of the business and affairs of the Company, and (ii) any breach or violation by PMC or any of its Affiliates of any representation, warranty, covenant or other agreement contained in this Agreement or any other Transaction Document (including, without limitation, any indemnification payment made to an Advisor or officer under this Article XII hereof as a result of such breach or violation), it being understood that the Company shall retain all risk with respect to, and the Managing Member shall have no indemnification obligations hereunder with respect to, loan level origination defects not otherwise resulting from any of the circumstances described in clause (i) or (ii) of this Section 12.4(a). The provisions of this Section 12.4 shall survive any termination or expiration of this Agreement or any other Transaction Document. The right of any Other Indemnified Party to the indemnification and advancement of expenses provided herein shall be cumulative of and in addition to any and all rights to which such Other Indemnified Party may otherwise be entitled by contract or as a matter of law or equity and shall extend to such Other Indemnified Party’s successors, assigns and legal representatives.

(b) In the case of a PHH Regulatory Event, the PHH Member shall indemnify and hold harmless the Company from and against all Losses incurred by it arising out of or resulting from such PHH Regulatory Event, except, in any such case, to the extent that the Regulatory Order or Proceeding or Losses leading to such PHH Regulatory Event are caused solely by Cendant or any of its Affiliates or any of their respective directors, officers, advisors or employees.

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(c) In the case of a Company Regulatory Event, the PHH Member shall indemnify and hold harmless the Company from and against all Losses incurred or sustained by it arising out of or resulting from such Company Regulatory Event, except, in any case, to the extent that the Regulatory Order or Proceeding or Losses leading to such Company Regulatory Event are caused solely by Cendant or any of its Affiliates or any of their respective directors, officers, advisors or employees.

(d) In the event there is a breach or violation by PMC or its Affiliates (excluding the Company), on the one hand, or by Cendant or its Affiliates, on the other hand, of any representation, warranty, covenant or other agreement contained in this Agreement or any other Transaction Document, then the breaching Party shall give prompt written notice thereof to the other Party and each Advisor.

Section 12.5 No Additional Indemnification Rights.

Except as set forth herein, no Person (including, without limitation, any Member and any officer, director or agent of any Member) shall have indemnification rights against the Company.

ARTICLE XIII

Miscellaneous Provisions

Section 13.1 Counterparts. This Agreement may be executed in several counterparts, each of which will be deemed an original but all of which will constitute one and the same.

Section 13.2 Entire Agreement. This Agreement and the other Transaction Documents constitute the entire agreement among the parties hereto and contains all of the agreements among such parties with respect to the subject matter hereof and thereof. This Agreement and the other Transaction Documents supersede any and all other agreements, either oral or written, between such parties with respect to the subject matter hereof and thereof.

Section 13.3 Partial Invalidity. Wherever possible, each provision hereof shall be interpreted in such manner as to be effective and valid under applicable law, but in case any one or more of the provisions contained herein shall, for any reason, be held to be invalid, illegal or unenforceable in any respect, such provision shall be ineffective to the extent, but only to the extent, of such invalidity, illegality or unenforceability without invalidating the remainder of such invalid, illegal or unenforceable provision or provisions or any other provisions hereof, unless such a construction would be unreasonable.

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Section 13.4 Amendment. Except as expressly provided herein (including Section 10.1 hereof), this Agreement may be amended only by a written agreement executed by all the Members. Following such amendment, the Agreement, as amended, shall be binding upon all Members. The Company shall notify the Secretary of HUD of any amendments to this Agreement which would affect the Company’s action under any HUD/FHA administered mortgage insurance program.

Section 13.5 Binding Effect. Subject to the provisions of this Agreement relating to transferability, this Agreement will be binding upon and shall inure to the benefit of the parties, and their respective distributees, heirs, successors and assigns.

Section 13.6 Negotiation and Mediation.

(a) Negotiation. In the event of any dispute, controversy or claim arising out of or relating to this Agreement or the breach, termination or validity thereof, or the transactions contemplated hereby (a “Dispute”), upon the written notice of any Member hereto, the Members shall attempt in good faith to negotiate a resolution of the Dispute. If the Members are unable for any reason to resolve a Dispute within 30 days after the receipt of such notice, the Dispute shall be submitted to mediation in accordance with Section 13.6(b) hereof.

(b) Mediation. Any Dispute not resolved pursuant to Section 13.6(a) hereof shall, at the request (the “Mediation Request”) of any Member (the “Disputing Member”), be submitted to mediation in accordance with the then-prevailing Commercial Mediation Rules of the American Arbitration Association, as modified herein (the “Rules”). The mediation shall be held in New York, New York. The Members shall have twenty (20) days from receipt by a party of a Mediation Request to agree on a mediator. If no mediator has been agreed upon by the Members within twenty (20) days of receipt by a Member (or Members) of a Mediation Request, then any Member may request (on written notice to the other Member or Members), that the American Arbitration Association appoint a mediator in accordance with the Rules. All mediation pursuant to this Section 13.6(b) shall be confidential and shall be treated as compromise and settlement negotiations, and no oral or documentary representations made by the Members during such mediation shall be admissible for any purpose in any subsequent proceedings. No Member shall disclose or permit the disclosure of any information about the evidence adduced or the documents produced by another Member in the mediation proceedings or about the existence, contents or results of the mediation award without the prior written consent of such other Member except in the course of a judicial or regulatory proceeding or as may be required by law, rule or regulation or requested by a governmental authority or securities exchange. Before making any disclosure permitted by the preceding sentence, the Member intending to make such disclosure shall give the other Member a reasonable opportunity to protect its interests. If the Dispute has not been resolved within sixty (60) days of the appointment of a Mediator,

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or within ninety (90) days of delivery by a Disputing Member of notice in accordance with Section 13.10 (whichever occurs sooner) or within such longer period as the Members may agree to in writing, then any Member may file an action on the Dispute in any court having jurisdiction in accordance with Section 13.7 herein.

Section 13.7 Governing Law. THIS AGREEMENT SHALL BE CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF DELAWARE, WITHOUT REGARD TO THE CHOICE OF LAWS RULES THEREOF, AND THE OBLIGATIONS, RIGHTS AND REMEDIES OF THE MEMBERS HEREUNDER SHALL BE DETERMINED IN ACCORDANCE WITH SUCH LAWS. Any legal suit, action or proceeding against any of the Parties hereto arising out of or relating to this Agreement shall only be instituted in any federal or state court in New York, New York, pursuant to Section 5-1402 of the New York General Obligations Law, and each of the Parties hereby irrevocably submits to the exclusive jurisdiction of any such court in any such suit, action or proceeding. The Parties hereby agree to venue in such courts and hereby waive, to the fullest extent permitted by law, any claim that any such action or proceeding was brought in an inconvenient forum. Each of the Parties hereby irrevocably waives all right to trial by jury in any action, proceeding or counterclaim arising out of or relating to this Agreement.

Section 13.8 Offset. Whenever the Company is to pay any sum to any Member, any amounts that Member owes the Company may be deducted from that sum before payment.

Section 13.9 Effect of Waiver or Consent. No provision of this Agreement shall be deemed to have been waived unless such waiver is contained in a written notice given to the party claiming such waiver has occurred. A waiver or consent, express or implied, to or of any breach or default by any Person in the performance by that Person of its obligations with respect to the Company is not a consent or waiver to or of any other breach or default in the performance by that Person of the same or any other obligations of that Person with respect to the Company. Failure on the part of a Person to complain of any act of any Person or to declare any Person in default with respect to the Company, irrespective of how long that failure continues, does not constitute a waiver by that Person of its rights with respect to that default until the applicable statute-of-limitations period has run.

Section 13.10 Notices. To be effective, unless otherwise specified in this Agreement, all notices and demands, consents and other communications under this Agreement must be in writing and must be given (a) by depositing the same in the United States mail, postage prepaid, certified or registered, return receipt requested, (b) by delivering the same in person and receiving a signed receipt therefore, (c) by sending the

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same by a nationally recognized overnight delivery service or (d) by telecopy (promptly confirmed by telephone and followed by personal or nationally recognized overnight delivery). For purposes of notices, demands, consents and other communications under this Agreement, the addresses of the Members (and their respective counsel, if applicable) shall be as follows:

If to the PHH Member, addressed to:

PHH Broker Partner Corporation

0000 Xxxxxxxxxx Xxxx

Xx. Xxxxxx, XX 00000

Attn: Xxxxxxx X. Xxxxx

With a copy to:

PHH Mortgage Corporation

0000 Xxxxxxxxxx Xxxx

Xx. Xxxxxx, XX 00000

Attn: Xxxxxxx X. Xxxxx

If to the Cendant Member, addressed to:

Cendant Real Estate Services Venture Partner, Inc.

0 Xxxxxx Xxxxx

Xxxxxxxxxx, XX 00000

Attn: Xxxx Xxxx

With a copy to:

Cendant Corporation

0 Xxxx 00^xx Xxxxxx, 00^xx Xxxxx

Xxx Xxxx, XX 00000

Attn: Xxxx Xxxx

Notices, demands, consents and other communications mailed in accordance with the foregoing clause (a) shall be deemed to have been given, made and received three (3) Business Days following the date so mailed. Notices, demands, consents and other communications given in accordance with the foregoing clauses (b) and (d) shall be deemed to have been given, made and received when sent on a Business Day or, if not sent on a Business Day, then the next succeeding Business Day. Notices,

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demands, consents and other communications given in accordance with the foregoing clause (c) shall be deemed to have been given, made and received when delivered or refused on a Business Day or, if not delivered or refused on a Business Day, then the next succeeding Business Day. Any Member or its assignee may designate a different address to which notices or demands shall thereafter be directed and such designation shall be made by written notice given in the manner hereinabove required, provided, that at all times each Member shall be required to maintain a notice address in the continental United States.

Section 13.11 No Consequential Damages.

In no event shall the Cendant Member or any of its Affiliates have any liability to the PHH Member or any of its Affiliates for any indirect, consequential, incidental, collateral, exemplary, punitive, enhanced, special or other similar damages of any kind or nature whatsoever, including, without limitation, lost profits to the PHH Member or any of its Affiliates from past, present or future business opportunities, loss of use or revenue, loss of savings or losses by reason of cost of capital, arising out of or in any manner relating to this Agreement or any other Transaction Document, the performance or breach thereof or the subject matter thereof, whether or not the Cendant Member or any of its Affiliates have been advised of, or otherwise might or should have anticipated, the possibility or likelihood of such damages. The limitations of liability set forth in this Section 13.11 shall apply regardless of the form of action in which a claim is brought, whether in contract, tort (including negligence of any kind, whether active or passive), warranty, strict liability or any other legal or equitable grounds, and shall survive failure of an exclusive remedy.

Section 13.12 Most Favored Nation.

If during the term of this Agreement PMC or any of its Affiliates enters into any agreement, arrangement or understanding with a third party whereby PMC or such Affiliate (or any other entity formed in connection with such agreement, arrangement or understanding) agrees to provide substantially the same Mortgage Loan origination services to such third party, and such agreement, arrangement or understanding contains pricing (other than the pricing of loans) or servicing terms or conditions that, taken as a whole, are more favorable to such third party than the comparable terms of this Agreement and the related Transaction Documents, taken as a whole, are to Cendant, then the Company shall offer such favorable terms and conditions to the Cendant Member with respect to Mortgage Loans originated by the Company pursuant to this Agreement and amend this Agreement and any other Transaction Documents, as applicable, to the extent necessary so that such terms and conditions are incorporated in a manner reasonably acceptable to the Cendant Member.

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Section 13.13 Impossibility of Performance.

If during the term of this Agreement, without any change in applicable law, rule or regulation and through no fault or breach of any Party hereto, it shall have become impossible for the Parties to fulfill the objectives of the Company and to perform their obligations hereunder, then the Parties shall proceed with an orderly liquidation and dissolution of the Company in accordance with Article IX hereof.

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IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be duly executed by their respective officers thereunto duly authorized, as of the day and year first above written.

CENDANT REAL ESTATE SERVICES VENTURE PARTNER, INC.
By:		/s/    Xxxx X. Xxxx
Name:		Xxxx X. Xxxx
Title:		Executive Vice President and Secretary
PHH BROKER PARTNER CORPORATION
By:		/s/    Xxxxxxx X. Xxxxxxx
Name:		Xxxxxxx X. Xxxxxxx
Title:		President

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Exhibit A

SUBLEASE

THIS SUBLEASE is made as of January 31, 2005, by and between Cendant Mortgage Corporation, a New Jersey corporation (“Sublessor”), and PHH Home Loans, LLC, a Delaware limited liability company (“Sublessee”).

R E C I T A L S

A. iStar Bishops Gate LLC (“Landlord”), and Sublessor are the landlord and tenant, respectively, under that certain lease (attached hereto as Exhibit “A” and incorporated herein by reference) dated as of December 9, 2002 (the lease, as same may have been or may hereafter be modified, is herein referred to as the “Master Lease”) for certain premises described in the Master Lease (the “Master Lease Premises”). The common address of the building in which the Master Lease Premises are located is 0000-0000 Xxxxxxxxxx Xxxx, Xxxxx Xxxxxx, Xxx Xxxxxx;

B. Sublessor has agreed to sublet to Sublessee a portion of the Master Lease Premises (the “Premises”) consisting of approximately             rentable square feet as set forth in Exhibit “B” attached hereto, and Sublessee has agreed to hire and take the Premises from Sublessor, on the terms and conditions set forth herein.

NOW, THEREFORE, Sublessor and Sublessee agree as follows:

1. Term.

Subject to the Contingencies, as defined in Section 31 hereof, including receipt of Landlord’s Consent to this Sublease, Sublessor sublets the Premises to Sublessee and Sublessee hires and takes the Premises from Sublessor for a term commencing on             (the “Sublease Commencement Date”) and ending on             (the “Expiration Date”), unless terminated earlier in accordance with the provisions hereinafter set forth (the period commencing on the Sublease Commencement Date and ending on the Expiration Date is herein referred to as the “Term”). The date upon which Sublessee shall commence paying rent hereunder is the Sublease Commencement Date. Such subletting shall be in all respects subject and subordinate to the terms, covenants and conditions of the Master Lease. Sublessor and Sublessee acknowledge and agree that Sublessor’s right, if any, to extend the term of the Master Lease, or to exercise any other options contained in the Master Lease, including any option to purchase, shall not be exercisable by Sublessee and, on the Expiration Date, Sublessee’s right to possess the Premises under this Sublease shall terminate and no longer be of any force or effect.

2. Possession.

a) Delivery of Possession. Sublessor agrees to deliver possession of the Premises to Sublessee upon the Sublease Commencement Date.

b) Condition of Premises. Sublessee’s taking possession of the Premises shall be conclusive evidence that the Premises were in good order and satisfactory condition when Sublessee took possession. No promise of Sublessor to alter, remodel, repair or improve the Premises or the Building in which the Premises may be situated have been made by Sublessor to Sublessee. Sublessee, at its cost and expense, shall perform all work necessary to prepare the Premises for Sublessee’s occupancy thereof. At the termination of this Sublease, Sublessee shall return the Premises broom-clean and in as good condition as when Sublessee took possession, ordinary wear and tear excepted. Sublessee shall remove any improvements or alterations made to the Premises by or on Sublessee’s behalf and restore the Premises to the original condition prior to installation of such improvements or alterations; provided, however that Sublessee shall only be required to remove such improvements or alterations and restore the Premises to the extent that Sublessor is required to remove and restore the same under the Master Lease, failing which Sublessor may restore the Premises to such condition and Sublessee shall pay the cost thereof on demand.

3. Incorporation of Master Lease.

The terms, covenants, conditions and respective obligations of Sublessor and Sublessee to each other under this Sublease shall be the terms and conditions of the Master Lease (which terms and conditions are incorporated herein by reference as though fully set forth), except as otherwise expressly provided in this Sublease. To the extent any terms or provisions of this Sublease contradict or conflict with any of the terms or provisions of the Master Lease, the terms and provisions of this Sublease shall control as between Sublessor and Sublesee only. Sublessor and Sublessee expressly agree, however, that Sublessor assumes none of the Landlord’s obligations as set forth in the Master Lease. Sublessee agrees to look solely to Landlord for performance of those obligations and to forever hold Sublessor harmless from any claim arising from Landlord’s failure to perform its obligations, unless such failure is due to Sublessor’s breach of the Master Lease.

4. Sublessee’s Assumption of Master Lease Obligations and Benefits.

Except as otherwise expressly provided in this Sublease, (a) Sublessee expressly assumes and agrees to perform and comply with all of the terms, covenants and conditions of the Master Lease that are to be observed and performed thereunder by Sublessor for the benefit of Landlord with respect to the Premises, and (b) Sublessee shall indemnify, defend and save Sublessor harmless from and against any loss, damage, cost or expense which Sublessor may sustain or incur by reason of any failure on the part of Sublessee so to observe and perform the same.

5. Rental.

As base rental (“Base Rent”) for the Premises during the Term, Sublessee covenants and agrees to pay to Sublessor $            , in advance by the first day of each month, without demand, deduction, offset or notice, at the address of Sublessor identified in the “Notices” section of this Sublease (or some other place as Sublessor shall have designated in writing). It is understood that Base Rent shall be net to Sublessor, and any other charges that Sublessor may incur on account of the Premises on account of services to Sublessee in excess of the services provided to Sublessor under the Master Lease or on account of the negligence or willful misconduct of Sublessee shall be the sole responsibility of Sublessee, and such other charges shall be in addition to the Base Rent due hereunder (such other charges are herein referred to as “Additional Rent”). The Base Rent shall be subject to any Base Rent increases set forth in the Master Lease.

If Sublessee fails to pay when due any Base Rent or Additional Rent that Sublessee is obligated to pay under the terms of this Sublease, the unpaid amounts shall bear interest at the maximum rate then allowed by law. Sublessee acknowledges that the late payment of all or any portion of Base Rent or Additional Rent will cause Sublessor to lose the use of that money and incur costs and expenses not contemplated under this Sublease, including without limitation, administrative and collection costs and processing and accounting expenses, the exact amount of which is extremely difficult to ascertain. Therefore, in addition to interest, if Sublessor does not receive the entire amount payable within ten (10) days from the date it is due, Sublessee shall pay Sublessor a late charge equal to ten percent (10%) of outstanding amount. Sublessor and Sublessee agree that this late charge represents a reasonable estimate of such costs and expenses and is fair compensation to Sublessor for the loss suffered from such nonpayment by Sublessee. Acceptance of any interest or late charge shall not constitute a waiver of Sublessee’s default with respect to such nonpayment by Sublessee nor prevent Sublessor from exercising any other rights or remedies available to Sublessor under this Sublease. Any payment of any kind returned for insufficient funds will be subject to an additional handling charge of $25.00.

6. Expense Pass-throughs.

It is understood that Base Rent shall be net to Sublessor, and any other charges that Sublessor may incur per the Master Lease shall be the sole responsibility of Sublessee, and shall be in addition to

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the Base Rent due. Sublessee shall pay monthly installments to Sublessor which shall be an estimate of charges due under the Master Lease. Upon final billing for each calendar year from the Landlord, Sublessor shall submit the same billing to Sublessee, and any overpayments or underpayments shall be ameliorated at that time.

7. Utilities.

Sublessee shall pay for all water, gas, heat, power, and other utilities and services supplied to the Premises.

8. Use of the Premises.

Sublessee, along with its successors or assigns, shall be limited in use of the Premises to that use specified in the Master Lease. Sublessee shall not conduct any activity or perform any act prohibited by the laws of the United States of America or the state in which the building and property are located or the ordinances of the city or county in which the Premises is situated and shall not commit waste nor suffer waste to be committed, nor permit any nuisance on or in the Premises. Sublessee shall not utilize any unethical method of business operation, nor shall any space in the Premises be used for living quarters, whether temporary or permanent. Sublessee shall not do anything, or permit anything to be done, in or about the Premises, or bring or keep anything therein, that will in any way increase the possibility of fire or other casualty or do anything in conflict with the pertinent laws, rules or regulations of any governmental authority. Sublessee shall not use or keep in, on or about the Premises or the property upon which the Premises may be situated, any hazardous, flammable or explosive fluid or substance or any illuminating material, unless it is battery powered or UL approved. Sublessee shall at all times maintain an adequate number of suitable fire extinguishers on the Premises for use in case of local fires, including electrical or chemical fires.

9. Hazardous Materials.

Sublessee, including its agents, employees, contractors and invitees, shall not cause nor permit the presence, release, storage, use or handling of any toxic substances or hazardous materials in, about or under the Premises, nor the Building nor the real property of which the Premises may be a part. If Sublessee breaches the obligations stated in the preceding sentence, or if the presence of any such toxic substances or hazardous materials on or about the Premises caused or permitted by Sublessee results in contamination of the Premises, the real property of which the Premises may be a part, or any adjacent property, then Sublessee shall indemnify, defend and hold Sublessor and Landlord harmless from any and all claims, judgments, damages, penalties, fines, costs, liabilities or losses (including, without limitation, diminution in value of the Premises and/or adjacent property, damages for the loss or restriction on use of rentable or usable space or of any amenity of the Premises and/or adjacent property, damages arising from any adverse impact on marketing of the Premises and/or adjacent property, costs incurred in connection with any cleanup, remedial, removal or restoration work, and sums paid in settlement of claims, attorney’s fees, consultant fees and expert fees) which arise during or after the Term hereof, as a result of such contamination. Nothing contained herein shall be deemed or construed to limit the liability of Sublessee to Sublessor or Landlord hereunder for the breach of any covenant of Sublessee under this Section. The provisions of this Section shall survive the expiration or earlier termination of this Sublease and Sublessee’s surrender of the Premises to Sublessor.

10. Intentionally Omitted.

11. Insurance.

At all times while this Sublease is in effect, Sublessee agrees to maintain at its expense, with an insurance carrier satisfactory to Sublessor the insurance required to be maintained by Sublessor under the Master Lease.

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12. Waiver of Subrogation.

Sublessee hereby waives any and all rights of recovery against Sublessor and Landlord and their respective subsidiaries and affiliates, and their respective officers, directors, stockholders, agents and employees relating to the Premises or property damage and any resulting business interruption losses, occurring on or arising out of the use, maintenance or occupancy of the Premises, the Master Lease Premises or the building whether or not such loss or damage is insured.

13. Termination of Master Lease.

In the event that during the Term of this Sublease the Master Lease is terminated or comes to an end for any reason, then this Sublease and any assignments of this Sublease shall terminate on the effective date of such termination of the Master Lease. Notwithstanding the foregoing provisions of this Section, if the reason for such termination of the Master Lease shall be a default on the part of Sublessee with respect to any of the terms or conditions of this Sublease or of the Master Lease, Sublessor shall be entitled to recover from Sublessee as liquidated damages at least an amount equal to the damages which Landlord shall be entitled to recover from Sublessor in connection with such termination of the Master Lease.

14. Repairs and Alterations.

There shall be no obligation on the part of Landlord or Sublessor to make any repairs, alterations or improvements in order to make the Premises ready for occupancy by Sublessee. Prior to making any repairs, alterations or improvements on the Premises, Sublessee shall obtain the prior written consent thereto of both Landlord and Sublessor. Any alterations, additions, or improvements made to the Premises, or Sublessee’s behalf, whether at the expense of Sublessee or Sublessor, including but not limited to, wall covering, carpeting, or other floor covering, paneling and built-in cabinets shall be deemed a part of the real estate and the property of Sublessor and shall be surrendered with the Premises unless Landlord or Sublessor, by notice given to Sublessee no later than thirty (30) days prior to the end of the Term, shall elect to have Sublessee remove such alterations, additions, or improvements. Sublessee shall thereupon accomplish such removal at its sole cost and repair any damage to the Premises caused by such removal. In the event that Sublessor consents in writing to any alterations, additions, or improvements to the Premises by Sublessee, they shall be made at the sole cost of Sublessee by licensed contractors or workmen approved by Sublessor. Sublessee shall secure all appropriate governmental approvals and permits and shall complete such alterations with due diligence. Any consent or approval given by Landlord or Sublessor hereunder shall not give rise to rights to third parties to file mechanic’s or materialman’s liens, nor waive Sublessor’s prohibition against such liens, nor in any manner abrogate that Section of this Sublease requiring Sublessee to keep Premises free of liens.

15. Sublessee to Keep Premises Free of Liens.

Sublessee shall keep the Premises and the property on which the Premises is situated free from any liens arising out of any work performed, materials furnished, or obligations incurred by Sublessee. Sublessee shall indemnify, hold harmless, and defend Landlord and Sublessor from any liens and encumbrances arising out of any work performed or materials furnished by or at the direction of Sublessee. Such indemnity shall include, without limitation, all attorneys’ fees and costs incurred by Landlord or Sublessor due to the filing of such mechanic’s or materialman’s lien or notice thereof. In the event that Sublessee, within twenty (20) days following the imposition of any such lien, shall not cause such lien to be released of record by payment or posting of a proper bond, in addition to all other remedies provided herein and by law, Landlord or Sublessor shall have the right (but not the obligation) to cause the same to be released by such means as it shall deem proper, including bonding or payment of the claim giving rise to such lien. All such sums paid by Landlord or Sublessor and all expenses incurred by it in connection therewith, including attorneys’ fees and costs, shall be payable to Landlord or Sublessor by Sublessee on demand with the highest legal interest rate. Landlord or Sublessor shall have the right at all times to give notice or to post and keep posted on Premises any notice permitted or

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required by law which Landlord or Sublessor shall deem proper for the protection of Sublessor, Landlord and the Premises or any other party having an interest therein from mechanic’s and materialman’s liens.

Sublessee shall give written notice to Landlord and Sublessor at least ten (10) business days prior to the commencement of any work relating to the alterations or additions to the Premises and shall post the Premises giving all such persons notice of Sublessor’s and Landlord’s non-liability for work performed or materials supplied. Failure to provide Landlord and Sublessor such notice or post the Premises shall be deemed a material breach of this Sublease.

16. Assignment and Subletting.

Sublessee may not assign, sublease, transfer, sell, encumber or otherwise convey its interest in this Sublease, or any portion thereof, or its interest in the Premises, or any portion thereof, without the prior written consent of Sublessor, which consent may be granted or withheld in the sole discretion of Sublessor and the prior written consent of Landlord to the degree that such consent is required under the terms of the Master Lease. Any such attempted purported assignment, subletting, transfer, sale, encumbrance or other conveyance obtained without first obtaining such prior written consent shall be void and of no force or effect, and shall not confer any interest or estate in the purported transferee and shall, at Sublessor’s option, constitute an incurable default under this Sublease.

17. Continuing Liability of Sublessor.

Notwithstanding anything to the contrary contained elsewhere in this Sublease, nothing contained in this Sublease shall be deemed or construed as relieving Sublessor from any of its duties, responsibilities or obligations under the Master Lease, and Sublessor shall in all events be and remain primarily liable under the Master Lease as a principal, and not as a guarantor or surety, for all duties, responsibilities and obligations (monetary or otherwise) contained in the Master Lease, to the same extent as though no subletting by Sublessor had been made.

18. Notices.

Any notice, demand, consent, payment or communication given hereunder shall be in writing and shall be given by personal delivery, by commercial overnight delivery service or by certified mail, postage prepaid, return receipt requested, at the following addresses:

If to Sublessor:		Cendant Mortgage Corporation
		3000 Xxxxxxxxxx Xxxx
		Xx Xxxxxx, Xxx Xxxxxx 00000
		Attention: General Counsel
If to Sublessee:		PHH Home Loans, LLC
		Attn:
If to Landlord:		iStar Bishops Gate LLC
		c/o iStar Financial Inc.
		114 Avenue of the Americas
		27xx Xxxxx
		Xxx Xxxx, Xxx Xxxx 00000
		Attn: Chief Financial Officer
with a copy to:		iStar Financial Inc.
		114 Avenue of the Americas
		27xx Xxxxx
		Xxx Xxxx, Xxx Xxxx 00000
		Attn: General Counsel

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and

Xxxxxx Xxxxxx Xxxxx Xxxxxxxx

520 Xxxx Xxxxxx Xxxxxx

00^xx Xxxxx

Xxxxxxx, Xxxxxxxx 00000-0000

Attn: Xxxxxxx X.X. Xxxxxx, Esq.

Any of the above Parties may, by like notice at any time and from time to time, designate a different address to which such notice shall be sent. Such notices, requests, consents, payments or communications shall be deemed sufficiently given (a) if personally served, upon such service (b) if sent by commercial overnight delivery service, upon the next business day following such sending, or (c) if mailed, forty-eight (48) hours following the first attempt of the postal service to deliver same.

19. Notice of Default.

Sublessor and Sublessee each agree to give to the other, forthwith upon receipt thereof, a copy of any notice (including notice of default) under the Master Lease.

20. Sublessee Defaults and Remedies.

Defaults. The occurrence of any one or more of the following events shall constitute a default and breach of this Sublease by Sublessee:

a) If Sublessee shall fail to make any payment of any Rent or Additional Rent when due and payable, and such default shall continue for a period of three (3) days; or

b) If Sublessee shall be in default in the performance of any of the other terms, covenants and conditions of this Sublease and (i) such default shall not have been remedied within ten (10) days after written notice by Sublessor to Sublessee specifying such default and requiring it to be remedied; or (ii) where such default reasonably cannot be remedied within such period of ten (10) days, if Sublessee shall not have commenced the remedying thereof within such period of time and shall not be proceeding with due diligence to remedy it; or

c) If Sublessee shall desert or abandon the Premises and such desertion or abandonment shall continue for a period of ten (10) days; or

d) The making by Sublessee of any general assignment or general arrangement for the benefit of creditors; or the filing by or against Sublessee of a petition to have Sublessee adjudged a bankrupt, or a petition of reorganization or arrangement under any law relating to bankruptcy unless, in the case of a petition filed against Sublessee, the same is dismissed within sixty (60) days; or the appointment of a trustee or a receiver to take possession of substantially all of Sublessee’s assets located at the Premises or of Sublessee’s interest in this Sublease where possession is not restored to Sublessee within thirty (30) days; or the attachment, execution, or judicial seizure of substantially all of Sublessee’s assets located at the Premises or of Sublessee’s interest in this Sublease, where such seizure is not discharged within thirty (30) days after the levy thereof.

Remedies. In the event of any default or breach of Sublessee, Sublessor may at any time thereafter, with or without notice or demand and without limiting Sublessor in the exercise of a right which Sublessor may have by reason of such default or breach, proceed as follows:

a) Without terminating this Sublease, re-enter and take possession of the Premises or any part thereof and repossess same as Sublessor’s former estate and expel Sublessee and those claiming through or under Sublessee, and remove the effects of both or either with force, if necessary, without being deemed guilty in trespass or of a forcible entry or detainer and without prejudice to any remedies

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for arrears of rent or preceding breach of covenants. In such event, Sublessor shall be entitled to recover from Sublessee all damages incurred by Sublessor by reason of Sublessee’s default, including but not limited to the cost of recovering possession of the Premises, expenses of reletting, including necessary renovation and alteration of the Premises, reasonable attorneys’ fees, any real estate commission actually paid, the worth at the time of the unpaid rent for the balance of the Term, and that portion of the leasing sums payable. Such damages shall bear interest from the date due at the highest legal interest rate.

b) Terminate this Sublease by express notice to that effect.

c) Pursue any other remedy now or hereafter available to Sublessor under the laws or judicial decisions of the state where the Premises is located.

d) Should Sublessor elect to re-enter as above provided, or should Sublessor take possession pursuant to legal proceedings or pursuant to any notice provided by law or otherwise, Sublessor may from time to time, without terminating this Sublease or Sublessee’s obligations to pay rent hereunder, relet the Premises or any part thereof for such terms, at such rentals, and upon such other terms and conditions as Sublessor in its sole discretion may deem advisable, with the right to make alterations and repairs to the Premises, all at Sublessee’s expense. No such re-entry or taking of possession shall be construed as an election on Sublessor’s part to terminate this Sublease unless a written notice of such express intention is given to Sublessee.

If this Sublease shall be terminated as provided in this Section, Sublessor may:

a) Re-enter and resume possession of the Premises and remove all persons and property therefrom, either by summary dispossess proceedings or by a suitable action or proceeding, at law or in equity, or otherwise, without being liable for any damages therefor; and

b) Relet the whole or any part of the Premises for a period equal to, greater, or less than the remainder of the then-Term of this Sublease, at such rental and upon such terms and conditions as are acceptable to Sublessor, to any sublessee it may deem suitable and for any use and purpose it may deem appropriate. Sublessor shall not be liable in any respect for failure to relet the Premises, or in any event of such reletting, for failure to collect the rent thereunder, and any sums received by Sublessor on a reletting in excess of the Rent reserved in this Sublease shall belong to Sublessor.

Sublessee shall pay to Sublessor, upon default of this Sublease, in accordance with the provisions hereof, or upon the abandonment of said Premises by Sublessee, a sum of money equal to the entire amount of Rent by this Sublease provided to be paid and at that time remaining unpaid, whether or not presently due, and upon making such payment, Sublessee shall be entitled to receive from Sublessor all rents received by Sublessor from other tenants on account of said Premises during the Term originally demised by this Sublease, less the expenses which Sublessor may have incurred in connection with said resumption of possession and reletting, including (without limitation) attorneys’ fees, brokerage, cleaning, repairs, and decoration, provided, however, that the moneys to which Sublessee shall so become entitled shall in no event exceed the amount so paid by Sublessee to Sublessor.

Sublessee agrees to pay the costs and expenses, including reasonable attorneys’ fees, incurred by Sublessor in the enforcement of any of the terms of this Sublease as a result of default by Sublessee.

The words “re-enter” and “re-entry,” as used in this Section are not restricted to their technical legal meaning.

Sublessee hereby waives the service of any notice in writing by Sublessor of its intention to re-enter.

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If this Sublease shall be terminated as provided in this Section or by summary proceedings or otherwise, Sublessor, in addition to any other rights under this Section, shall be entitled to recover as damages (a) the cost of performing any work required to be done by Sublessee under this Sublease, and all damages resulting from Sublessee’s default in performing such work; and (b) the cost of placing the Premises in the same condition as that in which Sublessee is required to surrender them to Sublessor under this Sublease.

21. Counterparts.

This Sublease may be executed in counterparts, each of which shall be deemed to be an original hereof.

22. Brokers and Commissions.

The parties acknowledge that no broker or agent was involved in the negotiations related to, or consummation of, this Sublease. If Sublessee has dealt with any other person or real estate broker with respect to subleasing or renting space in the Building of which the Premises may be a part, Sublessee shall be solely responsible for the payment of any fee due said person or firm and Sublessee shall hold Sublessor free and harmless against any liability in respect thereto, including attorneys’ fees and costs.

23. Choice of Law.

This Sublease and the transaction contemplated hereunder shall be governed by and construed in accordance with the laws of the state where the property is located.

24. Observance of Law.

Sublessee shall not use the Premises or permit anything to be done in or about the Premises which will in any way conflict with any law, statute, ordinance or governmental or environmental rule or regulation now in force or which may hereafter be enacted or promulgated. Sublessee shall, as its sole cost and expense, promptly comply with all laws, statutes, ordinances and governmental or environmental rules, regulations or requirements now in force or which may hereafter be in force, and with the requirements of any board of fire insurance underwriters or other similar bodies now or hereafter constituted, relating to, or affecting the condition, use or occupancy of the Premises. The judgment of any tribunal of competent jurisdiction or the admission of Sublessee in any action against Sublessee, whether Sublessor is a party thereto or not, that Sublessee has violated any law, ordinance or governmental rule, regulation or requirement, shall be conclusive of that fact as between Sublessor and Sublessee.

25. Attorney’s Fees.

If either party brings an action to enforce the terms hereof, the prevailing party shall be entitled to receive reasonable attorney’s fees and court costs from the other party.

26. Consents.

Notwithstanding anything contained in this Sublease to the contrary, Sublessee shall have no claim, and hereby waives the right to any claim against Sublessor for money damages by reason of any refusal, withholding or delaying by Sublessor of any consent, approval or statement of satisfaction, and in such event, Sublessee’s only remedies therefor shall be an action for specific performance, injunction or declaratory judgment to enforce any right to such consent, etc.

27. Force Majeure.

Sublessor shall have no liability whatsoever to Sublessee on account of (a) the inability or delay of Sublessor in fulfilling any of Sublessor’s obligations under this Sublease by reason of war, strike, other labor trouble, riots, civil unrest, governmental controls in connection with a national or other public emergency, or shortages of fuel, supplies or labor resulting therefrom or any other cause, whether similar or dissimilar to the above, beyond Sublessor’s reasonable control; or (b) any failure or defect in the

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supply, quantity or character of electricity or water furnished to the Premises, by reason of any requirement, act or omission of the public utility or others furnishing the Premises with electricity or water, or for any reason, whether similar or dissimilar to the above, beyond Sublessor’s reasonable control. If this Sublease specifies a time period for performance of an obligation of Sublessor, that time period shall be extended by the period of any delay in Sublessor’s performance caused by any of the events of force majeure described above.

28. Severability.

If any clause or provision of this Sublease is or becomes illegal, invalid, or unenforceable because of present or future laws or any rule or regulation or any governmental body or entity, effective during its Term, the intention of the parties hereto is that the remaining parts of this Sublease shall not be affected thereby unless such invalidity is, in the sole determination of Sublessor, essential to the rights of both parties in which event Sublessor has the right to terminate this Sublease on written notice to Sublessee.

29. Titles and Headings.

The titles and headings of sections of this Sublease are intended for convenience only and shall not in any way affect the meaning or construction of any provision of this Sublease.

30. Changes, Waivers, Discharge and Modifications in Writing.

No provision of this Sublease may be changed, waived, discharged or terminated except by an instrument in writing signed by the party against whom enforcement of the change, waiver, discharge or termination is sought.

31. Contingencies.

Sublessee hereby acknowledges that this Sublease is contingent upon receipt by Sublessor and Sublessee of all necessary consents or approvals, including, without limitation, Landlord’s Consent to this Sublease.

IN WITNESS WHEREOF, the Sublessor and Sublessee have executed, and Sublessor has consented to, this Sublease as of the day and year first above written.

SUBLESSOR:
Cendant Mortgage Corporation
By:
Name:		Xxxxxxx X. Xxxxxxx
Title:		President and Chief Executive Officer
SUBLESSEE:
PHH Home Loans, LLC
By:
Name:		Xxxxxxx X. Xxxxxxx
Title:		President and Chief Executive Officer

9

CONSENT TO SUBLEASE

The undersigned is the Landlord in the Master Lease described in the Sublease to which this Consent is appended, and Landlord consents to the said Sublease without waiver of restrictions, if any, against further assignments and subletting.

iStar Bishops Gate LLC

By:

Name:

Title:

10

Exhibit B

MANAGEMENT SERVICES AGREEMENT

THIS MANAGEMENT SERVICES AGREEMENT (“Services Agreement”) effective as of             , 2005 (“Effective Date”), is entered into by and between PHH HOME LOANS, LLC, a limited liability company formed under Delaware law (the “Company”), and PHH MORTGAGE CORPORATION (“PMC”), a corporation organized under the laws of the State of New Jersey (collectively, the “Parties”).

The Parties hereto agree as follows:

1. Capitalized Terms. Capitalized terms not otherwise defined in this Services Agreement shall have the meaning described in the Strategic Relationship Agreement, dated as of January 31, 2005 (the “SRA”).

2. Representations and Warranties of Company. The Company represents and warrants to PMC that:

(a) It is duly organized and existing, and in good standing, pursuant to the laws of the State of Delaware;

(b) It has the requisite limited liability company authority to enter into this Services Agreement and to perform its obligations hereunder; and

(c) The terms and conditions of this Services Agreement do not violate any provision of its Certificate of Formation, Operating Agreement or any other agreement to which it is a party.

3. Representations and Warranties of PMC. PMC represents and warrants to the Company that:

(a) It is duly organized and existing, and in good standing, pursuant to the laws of the State of New Jersey;

(b) It has the requisite corporate authority to enter into this Services Agreement and to perform its obligations hereunder; and

(c) The terms and conditions of this Services Agreement do not violate any provision of its Articles of Incorporation, Bylaws or any other agreement to which it is a party.

4. Seasonal Staffing Services. PMC shall provide to the Company the seasonal staffing services described in Exhibit 4.1 attached hereto, on and pursuant to the terms set forth therein. In consideration for performing the services described in Exhibit 4.1 hereto, the Company shall pay to PMC a cash fee calculated and payable in the manner set forth in Exhibit 4.1.

5. Product Support Services. PMC shall provide to the Company the product support services described in Exhibit 5.1 attached hereto, on and pursuant to the terms set forth therein. In consideration for performing the services described in Exhibit 5.1 hereto, the Company shall pay to PMC monthly, in advance, a cash fee calculated as set forth in Exhibit 5.1.

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6. General Administrative Services. PMC shall provide to the Company the general administrative services described in Exhibit 6.1 attached hereto, on and pursuant to the terms set forth therein. In consideration for performing the services described in Exhibit 6.1 hereto, the Company shall pay to PMC the cash fee or cash fees calculated and payable in the manner set forth in Exhibit 6.1.

7. IT Administrative Services. PMC shall provide to the Company the IT administrative services described in Exhibit 7.1 attached hereto, on and pursuant to the terms set forth therein. In consideration for performing the services described in Exhibit 7.1 hereto, the Company shall pay to PMC monthly, in advance, a cash fee calculated as set forth in Exhibit 7.1.

8. Required Disclosures. The amount, payor and payee of the fees incurred in connection with the product support services pursuant to Exhibit 5.1 shall be described in the Mortgage Loan Disclosures, to the extent required by law.

9. Standard of Care. PMC shall perform the services provided pursuant to this Services Agreement with no less degree of care than PMC or any of its Affiliates exercises in providing such services for its own account or the account of any third party with a similar regulatory profile, provided, that in no event shall PMC exercise a lesser degree of care than that exercised by PMC prior to the date of the SRA.

10. Compliance with Laws. Actions taken or not taken by PMC and its Affiliates, and all communications made when performing its obligations under this Services Agreement shall comply in all material respects with the requirements of all applicable laws. PMC shall

3

promptly inform the Company in writing of any notices, inquiries or other communications, written or oral, received by PMC or any Affiliate thereof with respect to any material legal, administrative, arbitral or other proceedings, claims, actions or governmental or regulatory investigations or findings with respect to any of the services provided pursuant to this Services Agreement.

11. Records Preservation and Retention.

(a) PMC acknowledges that all Mortgage Loan Documents are the property of the Company. PMC shall use its reasonable best efforts to safeguard the Mortgage Loan Documents that it may hold or retain. PMC may enter into an arrangement with a third party agent to maintain the Mortgage Loan Documents with the reasonable consent of the Company.

(b) PMC agrees that it or its agent will hold and be responsible for such Mortgage Loan Documents within a secure and controlled environment to include, but not be limited to, fireproof vaults. PMC agrees that it or its agent will use its reasonable best efforts to protect such Mortgage Loan Documents from destruction or loss and from the unauthorized divulgence of confidential information. PMC shall, if such Mortgage Loan Documents are lost or destroyed, replace such Mortgage Loan Documents in all necessary respects. Further, such Mortgage Loan Documents will be maintained under such conditions as to have them readily available for use and examination by the Company, upon its reasonable request therefor.

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(c) Upon request by the Company, PMC will forward any and all of the Company’s records and the Company Mortgage Loan Documents in its possession that the Company reasonably may seek.

(d) PMC shall maintain all such Mortgage Loan Documents and other records relating to the services provided by it hereunder in accordance with all applicable federal, state and local laws and regulations, as well as Mortgage Loan investor and insurer requirements and reasonable Company requirements, as provided to PMC.

12. Right to Audit. The Company and its officers, employees and agents, including third party attorneys and accountants and auditors shall have full and complete access to PMC’s records and operations at reasonable times to monitor PMC’s performance on behalf of the Company pursuant to this Services Agreement, and all audit, inspection and review rights that the Cendant Member has with respect to the Company as provided in the Operating Agreement.

13. Termination. This Services Agreement shall terminate automatically upon the effective date of any termination of the SRA in accordance with its terms; provided that such termination shall have no effect on the Parties’ obligations with respect to Mortgage Loans in the process of origination at the time of such termination; and further provided that the representations, warranties and covenants of the Parties contained herein and the respective obligations of each Party hereunder to indemnify and hold harmless the other Party set forth in Section 14 below shall survive the termination of this Services Agreement (i) for a period of one (1) year thereafter, in the event of a Cendant Put, a Two Year Put, a Purchase Right transaction, a

5

Special Termination Put or a Non-Renewal Put, or (ii) for a period of five (5) years thereafter, in the event of a PHH Sale, a Two Year PHH Sale or a Non-Renewal PHH Sale. In connection with any termination contemplated by clause (ii) above, PMC shall deliver to the Company, at the effective time of such termination, any records in its possession as contemplated by Section 11 hereof.

14. Indemnification.

(a) PMC shall indemnify, hold harmless and defend the Company, its members, directors, officers and employees and its successors and assigns and their members, directors, officers and employees, with counsel approved by the Company, from and against any and all Losses which the Company or any such parties may incur or be subject to arising out of, relating to, or in connection with (i) any representation of PMC that was not true when made, (ii) any breach by PMC of its warranties or covenants or the terms and conditions of this Services Agreement, or (iii) any actions or failures to act by PMC or any of its Affiliates in connection with the services provided pursuant to this Services Agreement that constitute negligence, bad faith or willful misconduct. PMC’s obligation to so indemnify, hold harmless and defend the Company and any such parties shall survive termination of this Services Agreement in accordance with Section 14. The Company’s right to indemnification, as provided herein, shall be in addition to, and not in lieu of all other rights and remedies it may have under law.

(b) The Company shall indemnify, hold harmless and defend PMC, its directors, officers and employees and its successors and assigns and their directors, officers and

6

employees, with counsel approved by PMC, from and against any and all Losses which PMC or any such parties may incur or be subject to arising out of, relating to or in connection with any representation made by the Company that was not true when made or any breach by the Company of its warranties or covenants or the terms and conditions of this Services Agreement. The Company’s obligation to so indemnify, hold harmless and defend PMC and any such parties shall survive termination of this Services Agreement in accordance with Section 14. PMC’s right to indemnification, as provided herein, shall be in addition to, and not in lieu of, all other rights and remedies it may have under law.

15. Cooperation. The Parties acknowledge that the success of their efforts under this Services Agreement depends on the cooperation of each of them. Accordingly, each of the Parties shall use its best efforts and confer in good faith in an attempt to agree upon any matter hereunder which requires such agreement.

16. No Partnership. This Services Agreement is not intended to be, nor shall it be construed to be, the formation of a partnership or joint venture between the Parties.

7

17. Notices. All notices and statements to be given under this Services Agreement are to be in writing, delivered by hand, facsimile, overnight mail or similar service, or first class United States mail, postage prepaid and registered or certified with return receipt requested, to the following addresses or facsimile numbers, as applicable (which addresses and facsimile numbers may be revised by written notice):

The Company:

		PHH Home Loans, LLC
		0000 Xxxxxxxxxx Xxxx
		Xx. Xxxxxx, XX 00000
		Attention:		President
		Facsimile:
		With a copy to:
		Cendant Real Estate Services Venture Partner, Inc.
		0 Xxxxxx Xxxxx
		Xxxxxxxxxx, XX 00000
		Attention:		Xxxx Xxxx
		Facsimile:
PMC:
		PHH Mortgage Corporation
		0000 Xxxxxxxxxx Xxxx
		Xx. Xxxxxx, XX 00000
		Attention:		President
		Facsimile:		000-000-0000

All written notices and statements shall be deemed given, delivered, received and effective upon personal delivery or receipt of facsimile or telegram, one (1) calendar day after sending by overnight mail or any similar service or five (5) calendar days after mailing by first class United States mail in the manner set forth above.

18. Expenses. PMC shall receive no compensation under the terms of this Services Agreement except as expressly provided herein. The Company shall, at its sole cost and expense, employ all persons necessary for it to carry out its duties and responsibilities hereunder. All costs and expenses incurred by either Party in connection herewith (including salaries for their respective personnel and their respective legal fees and expenses) shall be solely the expenses of the Party incurring them. Neither Party shall be obligated to contribute any amount as capital or otherwise to the other.

8

19. Amendment. This Services Agreement may be amended and any provision hereof waived, but only in writing signed by the Party against whom such amendment or waiver is sought to be enforced; provided, however, that any action taken by the Company pursuant to this Section 19 shall be valid only if taken following receipt of the prior approval of the Company’s Board of Advisors (as defined in the Operating Agreement) in accordance with Section 6.3 of the Operating Agreement.

20. Governing Law. THIS SERVICES AGREEMENT SHALL BE CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK, WITHOUT REGARD TO THE CHOICE OF LAWS RULES THEREOF, AND THE OBLIGATIONS, RIGHTS AND REMEDIES OF THE PARTIES HEREUNDER SHALL BE DETERMINED IN ACCORDANCE WITH SUCH LAWS. Any legal suit, action or proceeding against any of the Parties hereto arising out of or relating to this Services Agreement shall only be instituted in any federal or state court in New York, New York, pursuant to Section 5-1402 of the New York General Obligations Law, and each Party hereby irrevocably submits to the exclusive jurisdiction of any such court in any such suit, action or proceeding. The Parties hereby agree to venue in such courts and hereby waive, to the fullest extent permitted by law, any claim that any such action or proceeding was brought in an inconvenient forum. Each of the Parties hereby irrevocably waives all right to trial by jury in any action, proceeding or counterclaim arising out of or relating to this Services Agreement.

9

21. Dispute Resolution. In the event of any disputes under this Services Agreement, resolution shall occur pursuant to the dispute resolution procedures contained in Section 13.11 of the SRA as if such provision applied to the Parties hereto.

22. Severability; Release. The Parties hereto shall not perform, or be expected to perform, any act hereunder that is, or is reasonably believed to be, in violation of any applicable state or federal rule or regulation. If any provision of this Services Agreement is now or later in violation of any local, state or federal law, then such provision shall be considered null and void for purposes of this Services Agreement with all other provisions remaining in full force and effect. Each Party expressly releases the other from any liability in the event either of said Parties cannot fulfill any obligation hereunder due to any prohibition under local, state or federal laws pertaining to such obligation; provided, that the Parties agree to work together to structure an alternative solution for addressing the provisions so found to be in violation.

23. Further Assurances. The Parties agree that each will, from time to time, execute, acknowledge and deliver, or cause to be executed, acknowledged and delivered, such amendments and supplements hereto and such further instruments as may be reasonably required or appropriate to further express the intention of the Parties, or to facilitate the performance of this Services Agreement.

24. Section Headings. The headings of the various sections of this Services Agreement have been inserted for convenience of reference only and shall not be deemed to be a part of this Services Agreement.

10

25. Assignment. PMC may not assign this Services Agreement or any of its rights or obligations hereunder without the prior express written consent of the Company. The Company may not assign this Services Agreement or any of its rights or obligations hereunder without the prior approval of the Company’s Board of Advisors (as defined in the Operating Agreement) in accordance with Section 6.3 of the Operating Agreement.

11

IN WITNESS WHEREOF, each of the undersigned Parties has caused this Services Agreement to be duly executed and delivered by one of its duly authorized officers, all as of the Effective Date.

PHH HOME LOANS, LLC				PHH MORTGAGE CORPORATION
By:				By:
Name:		Xxxxxxx X. Xxxxxxx		Name:		Xxxxxxx X. Xxxxxxx
Title:		President and Chief Executive Officer		Title:		President and Chief Executive Officer

12

EXHIBIT 4.1

Seasonal Staffing

Services:

Seasonal Staffing services includes the following services provided by PMC to the Company:

• Seasonal Staffing for Net One Tele-services – includes phone consultants and additional staff for Loan Processing Center and Document Review Center – additional staffing will be through PMC employees.

• As needed and staffing availability permitting, the Company will provide reverse staffing to PMC.

Fees:

• The Company shall pay all *CONFIDENTIAL; plus

• A fixed fee per week for actual compensation, plus *CONFIDENTIAL.

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

13

EXHIBIT 5.1

Product Support Services

Services:

Product Support consists of the following services provided by PMC to the Company (whether or not the Company incurs these costs or similar costs directly):

• Loan control and completion (LCC) – post-closing functions here include reconciling the HUD1 received from closing agents to the cash dispersed on the loan reconciling the tax and insurance escrows if appropriate, the submissions for insurance with HUD for GNMA insured loans and loan pools, certain compliance monitoring activities, verification of recorded deeds and title insurance policies etc.

• Pricing – functions here include establishing the rate and fees for the borrowers established at the time of the rate lock commitment based on then current market conditions and profit expectations, performance of competitive surveys and market data gathering efforts to verify the competitiveness of pricing, determination of price concessions and implementation of concession policies etc.

• Loan sales – functions here include the aggregation of loans into pools based on appropriate characteristics, determination of best execution decisions, gathering loans files, performance of due diligences, and shipping of files, management of GSE agency and mortgage loan investor relationships etc.

• Product development – functions include development of loan program parameters, program design to comply with investor requirements, design integration of new programs to company processes, communication of new programs and related requirements etc.

• Credit risk management – includes providing access to PMC’s automated underwriting systems, monitoring of loan quality, monitoring of compliance with documentation standards, monitoring performance of loans to assess underwriting and pricing effectiveness etc.

• Mail print center – includes collection and copying of documents in connection with processing of the Company’s loan applications and loan closing packages.

• Operational strategy department – includes development, processing and reporting on client survey results, office of the president for customer satisfaction and recovery, etc.

• Mail away program – includes the cost of program to allow borrowers to sign loan documents in the presence of a notary rather than a closing agent etc.

14

Fees:

Fees will be based on the fair value of services provided, based on actual costs incurred by PMC plus a profit margin of *CONFIDENTIAL.

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

15

EXHIBIT 6.1

General Administrative Services

Services:

General Administrative (non-IT) services includes the following services provided by PMC to the Company (whether or not the Company incurs these costs or similar costs directly):

• Accounting and Finance – includes maintenance of the general ledger and related sub ledgers, preparation of financial reports and management reports, preparation of financial forecasts, staffing models, profitability models, payment of bills, funding of loans, establishment of controls, controls monitoring, determination of sales proceeds, etc.

• Telecom – includes the cost of telephone systems, staffing for maintenance and call prioritization systems, etc (including the PIMI systems)

• Business intelligence – includes development and scheduling of management reporting and client reporting systems, reporting data management etc.

• Legal – includes consulting on legal matters etc.

• Human resources – includes payroll processing or related management, benefits management and participation in benefit plans, hiring-related matters, training-related matters, etc

• Public relations – includes event management services, press related matters, etc.

• Administration – Vendor management, etc

• Facilities – includes building management, landscaping management, heating, air conditioning, power, growth management, etc.

• Training – development and delivery of training materials etc.

• Executive – includes an allocation of PHH Corporation executive management and corporate structure, PHH Mortgage executive management and structure, a portion of Management incentive programs to the extent not allocated to specific functions, etc

Fees:

Fees will be charged based on either (a) a per loan basis or (b) subject to a fixed minimum with a variable component, in the Cendant Member’s sole discretion. The fees will index annually at a maximum of 3%.

16

EXHIBIT 7.1

IT Administrative Services

Services:

• IT Administrative Services include the following:

• systems operations

• maintenance of production systems

• help desk support

• network support

• development of enhancements

• systems interoperability

• maintenance of websites

• systems security

• systems management reporting

• data management

• IT vendor management

• project evaluation and management

• resource allocations

• telecom systems and support

• new systems integration

• major systems development

• systems controls

Fees:

Fees will be a per loan charge based on the fair value of services provided, based on actual costs incurred by PMC plus a profit margin of *CONFIDENTIAL. The annual growth factor will be the lesser of (i) 3% or (ii) the Consumer Price Index rate at the time of reset.

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

17

Exhibit C

Master Shared Office Space Agreement

This Master Shared Office Space Agreement (“Agreement”) is made as of this      day of             , 2005, by and between NRT Inc., on behalf of its subsidiary listed on the attached Exhibit “A” (such subsidiary is herein referred to as “NRT”), and PHH Home Loans, LLC (“PHH”).

NRT currently occupies numerous locations identified as the “Master Premises” on Exhibit A pursuant to the certain master leases (“Master Leases”) identified on Exhibit A.

NRT has agreed to lease a portion (the “Premises”) of the Master Premises to PHH, and PHH has agreed to hire and take said Premises from NRT, pursuant to the terms and conditions set forth on Exhibit A and further pursuant to the following terms and conditions:

1. Commencement Date: As set forth on Exhibit A.

2. Expiration Date: As set forth on Exhibit A.

3. Proportionate Share: As set forth on Exhibit A.

4. Base Rent and Additional Rent: As set forth on Exhibit A.

5. Utilities: The costs associated with utilities are included in the base rent. PHH shall pay all costs associated with PHH’s telephone usage and information technology services within thirty (30) days after receipt of invoices for such services.

6. Common Areas: During the term of this Agreement, PHH shall have the right to use the Common Areas, which shall be deemed to include, but not be limited to, the conference room(s), kitchen, bathroom(s), reception area, receptionist’s services and other similar facilities at the Premises.

7. Parking: PHH shall have the right to purchase parking spaces at prevailing rates in the parking area available to the Premises, on an as needed basis and as agreed upon with NRT’s branch manager; provided, however that if NRT has a right to park free of charge, NRT shall provide PHH with 1 parking space free of charge or such greater number of parking spaces as the parties reasonably determine that PHH would have if PHH leased similar space in the same market from a third party landlord.

8. Maintenance, Repairs and Alterations: NRT shall, or shall cause NRT’s landlord to, clean and maintain the Premises and Common Areas in good order and condition. PHH will be responsible for any and all alterations and for repairs to the Premises resulting from PHH’s negligent or intentional act. All alterations shall be subject to the consent of NRT (which consent shall not be unreasonably withheld, conditioned or delayed) and to the conditions of the Master Lease.

9. Signage: PHH shall have the right to display signs bearing its name and/or the name of its division provided said signs do not conflict with NRT’s signage. PHH also shall have the right to display a sign within the interior of the Premises that can be seen prominently by persons entering the Premises. All signage must be approved by NRT’s landlord as required by the Master Lease.

10. Personal Property and Equipment: PHH may supply any and all of its own personal property reasonably necessary to its business. Further, PHH will install telephone lines for its telephones, computers and facsimile machines and be responsible for the payment thereof.

11. Master Lease Obligations: PHH shall be bound to all covenants, terms and conditions contained in the Master Lease as the same relates to PHH’s occupancy of the Premises.

12. Termination of Master Lease: In the event that during the Term of this Agreement the Master Lease is terminated or comes to an end for any reason, then this Agreement and any assignments of this Agreement shall terminate on the effective date of such termination of the Master Lease. Notwithstanding the foregoing provisions of this section, if the reason for such termination of the Master Lease shall be a default on the part of PHH with respect to any of the terms or conditions of this Agreement or of the Master Lease, NRT shall be entitled to recover from PHH as liquidated damages at least an amount equal to the damages which Landlord shall be entitled to recover from NRT in connection with such termination of the Master Lease.

13. Indemnification: Except for the negligent acts, omissions or willful misconduct of NRT (for which NRT shall defend and indemnify PHH), PHH shall defend, indemnify and hold NRT harmless from and against all costs, expenses, attorneys’ fees, liabilities and damages arising out of (a) any breach or default on the part of PHH in the observance or performance of any of its agreements or obligations under this Agreement, and (b) any injury or damage to any person or property occurring in or on the Premises caused by the acts or omissions of PHH, its agents, employees or contractors. NRT shall defend, indemnify and hold PHH harmless from and against all costs, expenses, attorneys’ fees, liabilities and damages arising out of (a) any breach or default on the part of NRT in the observance or performance of any of its agreements or obligations under this Agreement, and (b) any injury or damage to any person or property occurring in the Premises which are caused by the negligent acts, omissions or willful misconduct of NRT.

14. Entire Agreement: This Agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior and contemporaneous agreements. No modification of this Agreement shall be binding unless executed in writing by the party to be bound thereby.

15. Counterparts: This Agreement may be executed in counterparts and, as so executed, shall constitute one agreement binding upon all parties. This Agreement shall inure to the benefit of and shall be binding upon the respective successors and assigns of each of the parties.

16. Mutual Termination Option: Either PHH or NRT may terminate this Agreement at anytime by providing the other party with ninety (90) days’ advanced written notice of its intent to so terminate.

IN WITNESS WHEREOF, NRT and PHH have executed this Agreement as of the dates set forth below.

NRT:
NRT, Inc., on behalf of its subsidiary
By:
Name:		Xxxx X. Xxxx		Date
Title:		Executive Vice President and Secretary
PHH:
PHH Home Loans, LLC
By:
Name:		Xxxxxxx X. Xxxxxxx		Date
Title:		President and Chief Executive Officer

Exhibit D

Small Corps

1. Axiom Financial, Inc., a Utah corporation

2. Hamera Corp. d/b/a First Capital, a California corporation

3. LongIsland Mortgage Group, Inc., a New York corporation

4. NE Moves Mortgage Corporation, a Massachusetts corporation

5. Preferred Mortgage Group, Inc., a Virginia corporation

6. RMR Financial, a California corporation

7. Sunbelt Lending Services, Inc., a Florida corporation

8. Burnet Home Loans (a division of PHH Mortgage)

Schedule I

Initial Capital Contributions

Member		Initial Capital Contribution			Common Interest Percentage
PHH Broker Partner Corporation		$	250,500		50.1	%
Cendant Real Estate Services Venture Partner, Inc.		$	249,500		49.9	%

Schedule II

Subsequent Capital Contributions

Member				Estimated Value
PHH Broker Partner Corporation		1) Businesses of Small Corps (Exhibit D)		$	*CONFIDENTIAL	(a)
		2) Direct assets of Phone-In Move-In channel			TBA
		Total		$	*CONFIDENTIAL
Cendant Real Estate Services Venture Partner Inc.		1) Exclusive royalty-free license for Coldwell Banker Home Loans and ERA Home Loans		$	*CONFIDENTIAL	(a)
		2) Cash		$	*CONFIDENTIAL	(b)
		Total		$	*CONFIDENTIAL

(a) Based upon preliminary valuations prepared by external valuation firm. These valuations will be updated at the time of the Subsequent Capital Contributions.

(b) Actual amount of cash contribution by Cendant Member will be determined based upon the final valuations referenced in (a) above. Common Interest Percentage will be consistent with Schedule I.

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

Schedule 2.2

Other Company Names

1. ERA Home Loans

2. Coldwell Banker Home Loans

3. Burnet Home Loans

Schedule 2.10(a)

D/B/A, Fictitious Name and Similar Filings

to be made by the Company and its Subsidiaries

		Coldwell Banker Home Loans		ERA Home Loans		Burnet Home Loans
Alabama
Alaska
Arizona		X
Arkansas
California- Sacramento County		X
Colorado		X
Connecticut		X
Delaware-New Castle County		X		X
DC		X
Florida		X
Georgia-Gwinnet County		X
Hawaii
Idaho
Illinois		X
Indiana		X				X
Iowa
Kansas
Kentucky		X
Louisiana		X
Maine		X
Maryland		X		X
Massachusetts-Boston City Clerk		X
Michigan		X
Minnesota		X				X
Mississippi
Missouri		X
Montana		X
Nebraska
Nevada-Xxxxxx City Clerk		X
New Hampshire		X
New Jersey		X		X
New Mexico		X
New York		X		X
North Carolina
North Dakota
Ohio		X
Oklahoma
Oregon

Pennsylvania		X		X
Rhode Island		X
South Carolina
South Dakota
Tennessee
Texas		X
Utah		X
Vermont
Virginia-Alexandria City		X		X
Virginia		X		X
Washington
West Virginia		X
Wisconsin						X
Wyoming		X

Schedule 2.11(a)

NRT Operating States

Georgia

Maryland

California

Illinois

Ohio

Colorado

Connecticut

Texas

Florida

Minnesota

Wisconsin

New Jersey

Pennsylvania

Missouri

Utah

Virginia

Maine

New Hampshire

Massachusetts

Rhode Island

Delaware

Schedule 6.7

Initial Officers

1. President – Xxxxx Xxxxxxx

2. Secretary – Xxxxxxx X. Xxxxx

Schedule 6.10(a)(i)

Sample Pricing Survey

PHH Analysis - PHH vs. National Lenders

Assume: *CONFIDENTIAL

*CONFIDENTIAL

PHH is Better/Lower than the Competition when > *CONFIDENTIAL (+)

PHH is Worse/Higher than the Competition when < *CONFIDENTIAL (-)

Program L30 – 30-Year Conforming Fixed

Program L15 – 15-Year Conforming Fixed

Combined Running Win

Date

Wins

Out of

Weekly Win %

Running Win %

Wins

Out of

Weekly Win %

Running Win %

%

12/08/04

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

12/15/04

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

12/22/04

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

12/29/04

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

01/05/05

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

01/12/05

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

01/19/05

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

01/26/05

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

Schedule 6.10(a)(ii)

Reports

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

The following is a representative sample. Only portions applicable to JV should be prepared.

Senior Leadership Team

Monthly Management Report

December 2004

Entire Document For Internal Use Only

Monthly Management Report

Index

Section		Page
EXECUTIVE SUMMARY		4
TOTAL MORTGAGE		28
BRANDS		77
CORPORATE CLIENT		98
LOGOS		113
DOCUMENT REVIEW CENTER		127
TRAINEES		135
JACKSONVILLE		137
CORPORATE SALES		150
REAL ESTATE FIELD SALES		155
WHOLESALE SALES		000
X. XXXXXXXXXX		177
SERVICING		179
LOAN CONTROL AND COMPLETION		199
SECONDARY MARKETING		204
CREDIT RISK MANAGEMENT		214
CORRESPONDENT LENDING		219
ACCOUNTING/FINANCE		224
INFORMATION TECHNOLOGY		227
TELECOM		233
BUSINESS INTELLIGENCE		235
LEGAL		237
HUMAN RESOURCES		240
TRAINING		254
PUBLIC RELATIONS		257
ADMINISTRATION		260
MAIL/RRC/Print		263
FACILITIES		275
MARKETING		278
E-COMMERCE		281
OPERATIONAL STRATEGY		283
MAIL AWAY (CSSG)		285
SUBSIDIARIES		287

Entire Document For Internal Use Only

Glossary of Terms:

Actuals are the results booked in the General Ledgers and statistical databases for the reported period.

Budget equals the estimates for the reporting period; In this report, budgeted numbers are equal to those which were submitted in the 2&10 Forecast. The difference between Actual results and Budgeted results can be divided into two components as described below: Volume Variance and Productivity Variance.

Budget Volume Actuals are generated by replacing budgeted volumes in the original budget model with actual volumes. The resulting numbers represent a “volume actual Budget” for the period, which assumes that actual volumes were known at the time of Budget creation.

Forecast Volume Actuals are generated by replacing forecast volumes in the previous forecast model with actual volumes. The resulting numbers represent a “volume actual Forecast” for the period, which assumes that actual volumes were known at the time of Forecast creation during the prior month.

Productivity Variance is the difference between Volume Actual results and Actual results. It represents that portion of the difference between Actual results and Budgeted or Forecast results that is attributable solely to changes in drivers and methodology since the Budget or Forecast was developed.

Entire Document For Internal Use Only

Confidential Treatment

EXECUTIVE SUMMARY

Commentary – DECEMBER 2004

First mortgage leads for the month were under forecast by 12%. Application dollars were below forecast for prime product by 2%, HELOCs were below forecast by 3%. First mortgage closing dollars were above forecast by 9% and HELOCS were higher by 15%.

EBITDA for December was $*CONFIDENTIAL million below forecast. Production revenue was over by $.9MM due to better than forecast loan sales (10%) and note margins (24%), partially offset by MSR additions which were capitalized at a rate 14% lower than forecast. Loan sales are forecast to decrease 28% in January accompanied by a 25% decrease in realized note margins. Net Servicing revenue was off forecast by $21 million due to net MSR valuation.

EBITDA for the full year is below budget by $*CONFIDENTIAL MM. The current shortfall is the result of lower Production EBITDA (-$*CONFIDENTIAL MM) due to lower closing volume (-9%) and lower Servicing EBITDA (-$*CONFIDENTIAL MM) resulting from a higher than anticipated net decline in MSR Valuation, lower closing volume and higher payoff volume; offset by improved capture and retention in mortgage insurance, and lower foreclosure expense. Several unplanned sales of investment securities, HELOCs, and servicing rights on delinquent GNMA loans helped narrow the shortfall to budget.

Headcount for December is 6,016.

Net delinquencies for December are *CONFIDENTIAL% of the servicing portfolio, which is down from *CONFIDENTIAL% in December 2003 and *CONFIDENTIAL% in January 2004.

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

4

Overall Market Statistics – December 2004

Treasury rates were lower. The three-month Treasury xxxx rate fell 1 basis point from prior month end. The 10-year note fell 13 basis points. Through mid-January, Treasury rates have risen an average of 5 bps.

Treasury Rates		Current Month		Prior Month		Prior Year
3 Mo T-Xxxx		2.212		2.223		0.917
10 Yr T-Note		4.218		4.349		4.246

Mortgage rates are essentially flat to prior month, but above last year. Through mid-January, mortgage rates have experienced little change.

Mortgage Rates		Current Month		Prior Month		Prior Year
30 Yr FRM		5.682		5.703		5.705
15 Yr FRM		5.096		5.103		5.028
1 Yr ARM		4.110		4.043		3.445

5

Application levels for the industry are below prior month, but above prior year. Through mid-January, refinance is increasing, but purchase activity is decreasing. June 2003 was the highest refinance application month on record with a refinance index reading of 8,100.

Application Index		Current Month		Prior Month		Prior Year
Total		671.52		718.48		621.03
Purchase		470.40		471.73		409.68
Refi		1841.28		2153.93		1850.25

Refinance applications for the industry as a percent of total applications are above prior month and prior year.

Purch/Refi App Mix		Current Month		Prior Month		Prior Year
Purchase %		46.62		53.02		50.44
Refi %		53.38		46.98		49.56
Cendant Refi Closing %		37.00		37.00		41.00

6

Annual closing forecast from FNMA (prime mortgages) is above the prior month’s forecast for the full year, but below prior year actual. Cendant’s full year projection increased slightly from the prior forecast.

FY 2004 Closing Dollar Forecast ($B)		Current Month		Prior Month		2003 Actual
FNMA		2,799		2,736		3,832
Cendant		48.60		48.30		80.61

Pipeline – December 2004

Leads (prime mortgage) are below prior month, forecast, budget and prior year.

Lead Units		Current Month		Prior Month		Prior Year Month		Forecast Month		Budget Month
1st Mtg		32,308		40,595		43,512		36,584		43,980
HELOCs		3,975		5,236		3,774		4,900		3,437

7

Confidential Treatment

Applications are below prior month, forecast, prior year and budget.

App Units		Current Month		Prior Month		Prior Year Month		Forecast Month		Budget Month
1st Mtg		15,757		19,903		20,032		17,092		19,642
HELOCs		2,830		3,443		2,495		3,226		1,967

Closings are below prior month, prior year and budget, but above forecast.

Closing Units		Current Month		Prior Month		Prior Year Month		Forecast Month		Budget Month
1st Mtg		15,529		16,296		20,906		14,229		18,656
HELOCs		3,094		3,168		2,586		2,831		2,228

*CONFIDENTIAL are above prior month, prior year, forecast and budget.

*CONFIDENTIAL		Current Month		Prior Month		Prior Year Month		Forecast Month		Budget Month
Brands		18.1		16.2		15.8		16.2		17.6
LOGOS		15.6		15.1		16.2		19.0		18.3

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

8

Confidential Treatment

Brands penetration rates are as follow (one month lag):

Brands % Penetration		November Month		October Month		Prior Year November
NRT		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL
Brands		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL
Total		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL

Service levels (“I would recommend”) are flat to last month at a four-year high!

IWR %		Current Month		Prior Month		Prior Year Month
Company		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL
HELOCS		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

9

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

10

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

11

Confidential Treatment

KEY STATISTICS

FORECAST 2003/2004

		Dec-04 Actual				Dec-04 Forecast				Variance $				Variance %			Full Year 2004				Full Year 2003				Full Year 2002				Variance $				Variance %			FY Budget 2004				Variance $				Variance %
Leads (units):
*CONFIDENTIAL			16,235				18,632				(2,397	)		-12.9	%			324,947				381,586				405,284				(23,698	)		-5.8	%			382,129				(57,182	)		-17.6	%
*CONFIDENTIAL			12,867				14,227				(1,360	)		-9.6	%			288,964				541,787				492,573				49,214			10.0	%			366,308				(77,344	)		-26.8	%
*CONFIDENTIAL			3,206				3,725				(519	)		-13.9	%			70,032				125,267				119,307				5,960			5.0	%			106,787				(36,755	)		-52.5	%
*CONFIDENTIAL			32,308				36,584				(4,276	)		-11.7	%			683,943				1,048,640				1,017,164				31,476			3.1	%			855,224				(171,281	)		-25.0	%
*CONFIDENTIAL			3,975				4,900				(925	)		-18.9	%			78,444				49,034				—				—			0.0	%			89,394				(10,950	)		-14.0	%
Total Leads			36,283				41,484				(5,201	)		-12.5	%			762,387				1,097,674				1,017,164				31,476			3.1	%			944,618				(182,231	)		-23.9	%
Applications (units):
*CONFIDENTIAL			7,942				8,567				(625	)		-7.3	%			176,188				288,997				271,033				17,964			6.6	%			221,124				(44,936	)		-25.5	%
*CONFIDENTIAL			637				742				(105	)		-14.2	%			28,150				54,678				22,336				32,342			144.8	%			30,012				(1,862	)		-6.6	%
*CONFIDENTIAL			2,971				3,139				(168	)		-5.4	%			55,030				74,896				65,818				9,078			13.8	%			42,778				12,252			22.3	%
*CONFIDENTIAL			2,411				2,677				(266	)		-9.9	%			43,624				47,254				39,621				7,633			19.3	%			46,384				(2,760	)		-6.3	%
*CONFIDENTIAL			1,796				1,967				(171	)		-8 7	%			40,021				73,413				73,388				25			0.0	%			60,492				(20,471	)		-51.1	%
*CONFIDENTIAL			15,757				17,092				(1,335	)		-7.8	%			343,013				539,238				472,196				67,042			14.2	%			400,790				(57,777	)		-16.8	%
*CONFIDENTIAL			2,830				3,226				(396	)		-12.3	%			53,413				41,241				—				—			0.0	%			53,760				(347	)		-0.6	%
Total Apps (units)			18,587				20,318				(1,731	)		-8.5	%			396,426				580,479				472,196				67,042			14.2	%			454,550				(58,124	)		-14.7	%
Applications ($):
*CONFIDENTIAL			1,347,556				1,373,007			$	(25,451	)		-1.9	%		$	29,092,405				44,652,399				40,857,344			$	3,795,055			9.3	%			33,514,395				(4,421,990	)		-15.2	%
*CONFIDENTIAL			125,840				152,341				(26,501	)		-17.4	%			5,457,929				9,725,976				3,221,124				6,504,852			201.9	%			5,577,187				(119,258	)		-2.2	%
*CONFIDENTIAL			575,736				541,227				34,509			6.4	%			9,309,344				11,064,599				9,424,510				1,640,089			17.4	%			6,310,510				2,998,834			32.2	%
*CONFIDENTIAL			669,912				720,789				(50,877	)		-7.1	%			11,467,264				11,377,930				9,440,445				1,937,486			20.5	%			10,928,862				538,402			4.7	%
*CONFIDENTIAL			675,555				688,380				(12,826	)		-1.9	%			14,698,781				22,952,098				24,968,856				(2,016,758	)		-8.1	%			20,469,578				(5,772,797	)		-39.3	%
*CONFIDENTIAL		$	3,394,599			$	3,475,745			$	(81,146	)		-2.3	%		$	70,023,723			$	99,773,002			$	87,912,279			$	11,860,723			13.5	%		$	76,800,532			$	(6,776,809	)		-9.7	%
*CONFIDENTIAL			334,504				345,583			$	(11,078	)		-3.2	%			5,480,346				4,356,141			$	0			$	0			0.0	%		$	5,271,039			$	209,307			3.8	%
Total Apps		$	3,729,103			$	3,821,328			$	(92,225	)		-2.4	%		$	75,504,069			$	104,129,143			$	87,912,279			$	11,860,723			13.5	%		$	82,071,571			$	(6,567,502	)		-8.7	%
Closings (units):
*CONFIDENTIAL			7,603				7,037				566			8.0	%			116,755				227,024				173,347				53,677			31.0	%			145,554				(28,799	)		-24.7	%
*CONFIDENTIAL			610				603				7			1.1	%			16,847				35,324				10,368				24,956			240.7	%			21,475				(4,628	)		-27.5	%
*CONFIDENTIAL			2,755				2,518				237			9.4	%			38,118				60,405				42,043				18,362			43.7	%			28,096				10,022			26.3	%
*CONFIDENTIAL			2,553				2,435				118			4.8	%			35,073				42,001				32,199				9,802			30.4	%			34,982				91			0.3	%
*CONFIDENTIAL			2,008				1,635				373			22.8	%			31,734				71,141				55,044				16,097			29.2	%			46,339				(14,605	)		-46.0	%
*CONFIDENTIAL			15,529				14,229				1,300			9.1	%			238,527				435,895				313,001				122,894			39.3	%			276,447				(37,920	)		-15.9	%
*CONFIDENTIAL			3,094				2,831				263			9.3	%			39,375				31,692				—				—			0.0	%			43,202				(3,827	)		-9.7	%
Total Closings (units)			18,623				17,060				1,563			9.2	%			277,902				467,587				313,001				122,894			39.3	%			319,649				(41,747	)		-15.0	%
Closings ($):
*CONFIDENTIAL			1,277,465				1,152,048			$	125,417			10.9	%		$	18,937,331				35,125,673				25,738,538			$	9,387,134			36.5	%			21,934,612				(2,997,281	)		-15.8	%
*CONFIDENTIAL			130,953				117,977				12,976			11.0	%			3,341,295				6,120,948				1,449,329				4,671,620			322.3	%			4,040,864				(699,570	)		-20.9	%
*CONFIDENTIAL			494,501				498,967				(4,466	)		-0.9	%			6,253,287				8,700,730				5,935,380				2,765,349			46.6	%			4,183,061				2,070,226			33.1	%
*CONFIDENTIAL			663,775				640,968				22,807			3.6	%			8,942,545				9,799,654				7,425,673				2,373,981			32.0	%			8,181,141				761,404			8.5	%
*CONFIDENTIAL			743,713				622,669				121,044			19.4	%			11,100,459				20,861,549				18,731,395				2,130,154			11.4	%			15,556,595				(4,456,136	)		-40.1	%
*CONFIDENTIAL		$	3,310,407			$	3,032,629			$	277,779			9.2	%		$	48,574,917				80,608,554			$	59,280,315			$	21,328,239			36.0	%			53,896,273			$	(5,321,357	)		-11.0	%
*CONFIDENTIAL			346,054				301,017			$	45,036			15.0	%			3,977,526				3,092,747			$	0			$	0			0.0	%		$	4,126,391			$	(148,865	)		-3.7	%
Total Closings		$	3,656,461			$	3,333,646			$	322,815			9.7	%		$	52,552,443				83,701,301			$	59,280,315			$	21,328,239			36.0	%		$	58,022,664			$	(5,470,222	)		-10.4	%
Saleable		$	2,247,168				2,058,402			$	188,766			9.2	%		$	32,247,680			$	60,191,252			$	38,457,537			$	21,733,715			56.5	%		$	34,199,285			$	(1,951,604	)		-6.1	%
Non-Saleable			1,409,293				1,275,244				134,049			10.5	%			20,304,762				23,510,049				20,822,778				2,687,271			12.9	%			23,823,380				(3,518,617	)		-17.3	%
		$	3,656,461			$	3,333,646			$	322,815			9.7	%		$	52,552,443			$	83,701,301			$	59,280,315			$	24,420,986			41.2	%		$	58,022,664			$	(5,470,222	)		-10.4	%
Closings Refi %			37	%			19	%			17	%		89.5	%			37	%			60	%			52	%			9	%		17.0	%			24	%			13	%		35.1	%
*CONFIDENTIAL			18.10	%			18.98	%			0.88	%		-4.64	%			15.45	%			16.19	%			18.10	%			-1.92	%		-10.59	%			17.94	%			-2.49	%		-16.13	%
*CONFIDENTIAL			15.63	%			16.21	%			-0.58	%		-3.55	%			14.75	%			15.18	%			15.22	%			-0.04	%		-0.26	%			16.51	%			-1.76	%		-11.95	%
Servicing Portfolio
*CONFIDENTIAL		$	142,888,284			$	142,530,435			$	357,849			0.3	%		$	142,888,284			$	131,965,265			$	114,073,931			$	17,891,334			15.7	%		$	153,922,171			$	(11,033,887	)		-7.7	%
*CONFIDENTIAL			142,755,821				141,585,314				1,170,507			0.8	%			137,880,566				122,828,284				105,781,000				17,047,284			16.1	%			141,092,316				(3,211,749	)		-2.3	%
*CONFIDENTIAL			1,607,838				1,713,731				(105,894	)		-6.2	%			1,607,838				1,640,589				1,380,004				260,585			18.9	%			1,730,326				(122,487	)		-7.6	%
*CONFIDENTIAL			113				120				(8	)		-6.4	%			113				124				121				3			2.8	%			112				0			0.1	%
*CONFIDENTIAL			(14,042	)			(14,500	)			458			-3.2	%			(182,781	)			(342,300	)			(215,769	)			(126,531	)		58.6	%			(147,021	)			(35,760	)		19.6	%
EBITDA:
*CONFIDENTIAL		$	5,701,480			$	4,032,657			$	1,668,824			41.4	%		$	83,730,405			$	687,354,619			$	430,576,491			$	258,778,128			59.6	%		$	145,980,402			$	(62,249,997	)		-74.3	%
*CONFIDENTIAL			—				—				—							—				—				—				—							—				—
*CONFIDENTIAL			(11,294,216	)			9,901,499				(21,195,714	)		-214.1	%			16,148,434				(385,458,049	)			(463,167,106	)			77,709,057			16.8	%			54,077,801				(37,929,367	)		-234.9	%
*CONFIDENTIAL			—				—				—							—				—				—				—							—				—
Total		$	(5,592,735	)		$	13,934,155			$	(19,526,891	)		-140.1	%		$	99,878,839			$	301,896,570			$	(32,590,615	)		$	334,487,185			1026.3	%		$	200,058,203			$	(100,179,364	)		-100.3	%
*CONFIDENTIAL		$	2,204,779			$	2,119,977			$	84,802			4.0	%		$	29,404,353			$	51,860,853			$	34,231,032			$	17,629,821			51.5	%		$	31,421,834			$	(2,017,481	)		-6.9	%
*CONFIDENTIAL			227,256				185,695				41,561			22.4	%			2,838,757				7,554,277				3,823,737				3,730,539			97.6	%			3,009,510				(170,753	)		-8.0	%
*CONFIDENTIAL			100,757				—				100,757							222,315				105,968				—				105,968							—				222,315			100.0	%
Loans Sold (UPB) - Total		$	2,532,791			$	2,305,672			$	227,120			9.9	%		$	32,465,425			$	59,521,099			$	38,054,770			$	21,466,329			56.4	%		$	34,431,344			$	(1,965,919	)		-6.1	%
*CONFIDENTIAL			114				132				(18	)		-13.4	%			125				140				182				(42	)		-23.2	%			143				(19	)		-14.8	%
*CONFIDENTIAL			11				19				(8	)		-40.0	%			13				21				39				(18	)		-45.1	%			26				(13	)		-102.7	%
*CONFIDENTIAL			126				151				(25	)		-16.8	%			138				161				221				(60	)		-27.0	%			170				(32	)		-23.1	%
Margin (BP)			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL
Fee Income (BP)			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL
Capitalized Servicing (BP)			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL
Gross Prod. Rev. (BP)			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

15

Confidential Treatment

CENDANT MORTGAGE

KEY STATISTICS

FORECAST 2004

		Jan-04				Feb-04				Mar-04				Apr-04				May-04				Jun-04				Jul-04				Aug-04				Sep-04				Oct-04				Nov-04				Dec-04				Total 2004
Leads (units):
*CONFIDENTIAL			26,957				29,031				36,054				33,470				29,107				29,707				27,745				27,543				24,446				24,060				20,592				16,235				324,947
*CONFIDENTIAL			30,501				30,567				40,992				32,180				26,284				24,340				20,449				19,958				18,121				16,781				15,924				12,867				288,964
*CONFIDENTIAL			6,492				7,022				10,753				7,609				6,113				5,925				5,192				4,955				4,512				4,174				4,079				3,206				70,032
*CONFIDENTIAL			63,950				66,620				87,799				73,259				61,504				59,972				53,386				52,456				47,079				45,015				40,595				32,308				683,943
*CONFIDENTIAL			7,649				7,127				7,200				6,123				6,610				8,253				6,648				7,515				6,372				5,736				5,236				3,975				78,444
Total Leads			71,599				73,747				94,999				79,382				68,114				68,225				60,034				59,971				53,451				50,751				45,831				36,283				762,387
Applications (units):
*CONFIDENTIAL			15,856				16,586				23,293				18,358				16,336				16,425				13,956				13,758				11,941				11,613				10,124				7,942				176,188
*CONFIDENTIAL			3,031				3,271				4,708				3,570				3,024				3,016				2,257				1,674				1,076				1,040				846				637				28,150
*CONFIDENTIAL			3,657				3,849				7,743				6,258				4,601				5,347				5,389				4,369				3,773				3,472				3,601				2,971				55,030
*CONFIDENTIAL			3,024				3,752				5,523				4,570				3,898				3,985				3,417				3,508				3,315				3,200				3,021				2,411				43,624
*CONFIDENTIAL			3,409				4,131				6,181				4,434				3,460				3,437				3,034				2,879				2,639				2,310				2,311				1,796				40,021
*CONFIDENTIAL			28,977				31,589				47,448				37,190				31,319				32,210				28,053				26,188				22,744				21,635				19,903				15,757				343,013
*CONFIDENTIAL			4,095				4,939				5,227				4,745				4,989				5,414				4,480				4,852				4,378				4,021				3,443				2,830				53,413
Total Apps (units)			33,072				36,528				52,675				41,935				36,308				37,624				32,533				31,040				27,122				25,656				23,346				18,587				396,426
Applications ($):
*CONFIDENTIAL		$	2,513,232			$	2,696,357			$	3,888,425			$	3,100,199			$	2,730,458			$	2,713,001			$	2,257,460			$	2,227,559			$	1,996,974			$	1,923,738			$	1,697,444			$	1,347,556			$	29,092,405
*CONFIDENTIAL			576,231				625,646				970,261				686,156				597,664				598,259				437,837				300,727				190,318				187,077				161,912				125,840				5,457,829
*CONFIDENTIAL			574,287				598,744				1,273,859				1,029,244				794,111				892,138				890,787				722,107				667,573				622,945				667,814				575,736				9,309,344
*CONFIDENTIAL			755,559				978,821				1,448,245				1,252,443				1,027,633				1,021,889				873,188				879,087				865,281				890,676				604,530				669,912				11,467,264
*CONFIDENTIAL			1,213,846				1,497,261				2,187,111				1,642,244				1,280,772				1,275,365				1,160,398				1,046,605				967,094				866,442				884,088				675,555				14,696,781
*CONFIDENTIAL		$	5,633,154			$	6,396,830			$	9,767,901			$	7,710,287			$	6,430,639			$	6,500,652			$	5,619,670			$	5,176,084			$	4,687,241			$	4,490,878			$	4,215,788			$	3,394,599			$	70,023,723
*CONFIDENTIAL			414,734				497,638				528,825				493,324				487,475				524,815				460,171				495,708				445,035				425,154				371,965				334,504				5,480,346
Total Apps		$	6,047,888			$	6,894,467			$	10,296,726			$	8,203,611			$	6,918,114			$	7,025,466			$	6,079,841			$	5,671,792			$	5,133,276			$	4,916,032			$	4,587,752			$	3,729,103			$	75,504,069
Closings (units):
*CONFIDENTIAL			7,647				8,280				11,759				12,955				13,180				12,322				9,456				9,488				8,075				7,815				8,275				7,603				116,755
*CONFIDENTIAL			1,316				1,329				1,844				2,140				2,099				1,962				1,550				1,424				1,065				826				682				610				16,847
*CONFIDENTIAL			1,872				1,881				2,813				4,165				4,411				4,268				3,306				4,006				3,285				2,711				2,645				2,755				38,118
*CONFIDENTIAL			1,726				2,105				3,268				3,628				3,531				3,741				3,197				3,202				2,710				2,692				2,720				2,553				35,073
*CONFIDENTIAL			2,400				2,225				2,917				3,260				3,862				4,080				2,781				2,358				2,016				1,853				1,974				2,008				31,734
*CONFIDENTIAL			14,861				15,820				22,601				26,148				27,083				26,373				20,290				20,478				17,151				15,897				15,296				15,529				238,527
*CONFIDENTIAL			2,307				2,702				3,740				3,795				3,517				3,627				3,271				3,484				3,253				3,417				3,168				3,094				39,375
Total Closings (units)			17,168				18,522				26,341				29,943				30,600				30,000				23,561				23,962				20,404				19,314				19,464				18,623				277,902
Closings ($):
*CONFIDENTIAL		$	1,145,529			$	1,263,906			$	1,847,786			$	2,092,266			$	2,167,817			$	2,085,130			$	1,567,916			$	1,536,210			$	1,284,162			$	1,290,720			$	1,378,424			$	1,277,465			$	18,937,331
*CONFIDENTIAL			248,363				255,100				355,143				426,737				440,345				388,872				312,390				285,372				204,575				157,792				135,651				130,953				3,341,295
*CONFIDENTIAL			267,903				291,490				428,771				675,233				727,055				713,896				536,286				648,501				538,661				458,137				472,853				494,501				6,253,287
*CONFIDENTIAL			418,485				532,187				833,997				936,288				944,535				941,972				810,532				805,584				655,919				686,535				712,738				663,775				8,942,545
*CONFIDENTIAL			775,597				756,798				978,149				1,116,640				1,360,834				1,508,915				960,279				832,660				710,309				647,382				689,182				743,713				11,100,459
*CONFIDENTIAL		$	2,855,877			$	3,099,481			$	4,443,846			$	5,247,165			$	5,660,587			$	5,638,785			$	4,187,403			$	4,108,328			$	3,393,627			$	3,240,665			$	3,388,847			$	3,310,407			$	48,574,917
*CONFIDENTIAL			247,992				252,317				351,455				372,979				354,398				358,501				314,542				345,596				336,160				357,224				340,307				346,054				3,977,526
Total Closings		$	3,103,869			$	3,351,797			$	4,795,301			$	5,620,144			$	6,014,985			$	5,997,286			$	4,501,945			$	4,453,924			$	3,729,787			$	3,597,790			$	3,729,154			$	3,656,461			$	52,552,443
Saleable		$	1,822,185			$	1,962,448			$	2,694,822			$	3,612,684			$	3,916,923			$	3,678,130			$	2,707,005			$	2,706,407			$	2,257,758			$	2,155,495			$	2,286,655			$	2,247,168			$	32,247,680
Non-Saleable			1,281,684				1,389,349				1,900,479				2,007,460				2,098,061				2,319,156				1,794,940				1,747,517				1,472,028				1,442,295				1,442,499				1,409,293				20,304,762
*CONFIDENTIAL		$	3,103,869			$	3,351,797			$	4,795,301			$	5,620,144			$	6,014,985			$	5,997,286			$	4,501,945			$	4,453,924			$	3,729,787			$	3,597,790			$	3,729,154			$	3,656,461			$	52,552,443
Closings Refi %			40	%			43	%			45	%			46	%			46	%			33	%			23	%			25	%			29	%			32	%			37	%			37	%			37	%
*CONFIDENTIAL			13.0	%			13.4	%			15.2	%			14.1	%			14.2	%			17.4	%			16.8	%			17.2	%			15.2	%			14.5	%			16.2	%			18.1	%			15.4	%
*CONFIDENTIAL			12.7	%			11.6	%			15.2	%			15.1	%			14.7	%			17.1	%			16.1	%			15.9	%			13.9	%			14.0	%			15.1	%			15.6	%			14.8	%
Servicing Portfolio
*CONFIDENTIAL			132,675,074				133,060,048				134,490,134				135,237,386				136,659,314				138,590,408				139,659,275				140,922,899				141,658,302				142,117,616				142,623,357				142,888,284				142,888,284
*CONFIDENTIAL			132,270,169				132,533,462				133,022,630				133,465,581				133,997,870				134,653,947				135,279,613				135,906,645				136,481,810				136,994,156				137,463,257				137,880,566				137,880,566
*CONFIDENTIAL			1,607,838				1,557,559				1,478,046				1,798,200				1,856,159				1,854,661				1,617,563				1,648,925				1,652,726				1,585,586				1,704,476				1,607,838				1,607,838
*CONFIDENTIAL			121				117				110				133				136				134				130				117				117				112				120				113				113
*CONFIDENTIAL			(10,950	)			(12,695	)			(17,738	)			(21,818	)			(19,784	)			(17,043	)			(14,202	)			(13,611	)			(12,665	)			(13,070	)			(13,282	)			(14,042	)			(180,910	)
EBITDA:
*CONFIDENTIAL		$	(17,245,309	)		$	1,501,980			$	1,647,784			$	35,819,692			$	23,243,035			$	36,985,442			$	(13,202,436	)		$	(819,355	)		$	13,478,624			$	(12,609,751	)		$	9,229,218			$	5,701,480			$	83,730,405
*CONFIDENTIAL			12,255,335				8,776,151				(5,846,210	)			4,923,212				(12,240,391	)			(30,351,142	)			7,593,828				8,761,757				12,797,339				9,739,112				11,033,659				(11,294,216	)			16,148,434
*CONFIDENTIAL			—				—				—				—				—				—				—				—				—				—				—				—				—
Total		$	(4,989,974	)		$	10,278,131			$	(4,198,426	)		$	40,742,904			$	11,002,644			$	6,634,300			$	(5,608,608	)		$	7,942,402			$	26,275,962			$	(2,870,638	)		$	20,262,877			$	(5,592,735	)		$	99,878,839
*CONFIDENTIAL		$	1,900,557			$	1,816,856			$	2,360,398			$	2,756,771			$	3,176,753			$	3,371,314			$	2,743,918			$	2,690,582			$	2,522,444			$	1,833,430			$	2,026,552			$	2,204,779			$	29,404,353
*CONFIDENTIAL			260,080				131,891				132,640				257,463				359,611				450,487				316,782				194,800				162,730				152,342				172,676				227,256				2,838,757
*CONFIDENTIAL			—				—				35,133				—				—				22,733				—				—				34,513				29,179				—				100,757				222,315
Loans Sold (UPB) - Total		$	2,160,637			$	1,948,746			$	2,528,170			$	3,014,234			$	3,536,364			$	3,844,634			$	3,060,700			$	2,885,381			$	2,739,687			$	2,014,951			$	2,199,229			$	2,532,791			$	32,465,425
*CONFIDENTIAL			124				116				119				146				148				135				124				108				113				109				122				114				125
*CONFIDENTIAL			16				14				18				19				16				10				8				10				9				12				13				11				13
*CONFIDENTIAL			140				131				137				165				164				145				132				118				122				121				135				126				138
Margin (BP)			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL
Fee Income (BP)			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL
Capitalized Servicing (BP)			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL
Gross Prod. Rev. (BP)			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

16

Confidential Treatment

December 2004 Volume Analysis

		2004		2003		Budget		Xxxxxxxx		0000 XXX		0000 XXX		Variance vs. 2003			Variance vs. Budget			Variance vs. Forecast			Variance vs. 0000 XXX			*CONFIDENTIAL
*CONFIDENTIAL		9,663		10,725		11,061		11,034		194,669		210,512		-9.90	%		-12.64	%		-12.43	%		-7.53	%		*CONFIDENTIAL
*CONFIDENTIAL		17		44		24		21		454		653		-61.36	%		-30.05	%		-17.58	%		-30.47	%
*CONFIDENTIAL		621		829		915		710		13,806		17,340		-25.09	%		-32.10	%		-12.49	%		-20.38	%		*CONFIDENTIAL
*CONFIDENTIAL		4,839		5,365		6,189		5,966		99,097		112,304		-9.80	%		-21.81	%		-18.89	%		-11.76	%
*CONFIDENTIAL		323		1,930		1		401		17,769		62,812		-83,26	%		40275.00	%		-19.41	%		-71.71	%		*CONFIDENTIAL
*CONFIDENTIAL		2,043		2,362		2,492		2,277		31,912		34,839		-13.51	%		-18.02	%		-10.28	%		-8.40	%
*CONFIDENTIAL		1		1		—		—		14		17		0.00	%								-17.65	%		*CONFIDENTIAL
*CONFIDENTIAL		704		661		1,198		972		13,570		11,775		6.51	%		-41.22	%		-27.54	%		15.24	%		*CONFIDENTIAL
*CONFIDENTIAL		1,673		2,151		3,373		2,295		37,773		38,740		-22.22	%		-50.40	%		-27.11	%		-2.50	%		*CONFIDENTIAL
*CONFIDENTIAL		143		1,338		—		195		17,646		26,253		-89.31	%					-26.67	%		-32.78	%		*CONFIDENTIAL
*CONFIDENTIAL		2,437		2,514		8,469		2,864		47,352		47,381		-3.06	%		-71.23	%		-14.91	%		-0.06	%		*CONFIDENTIAL
*CONFIDENTIAL		967		1,030		1,044		1,436		17,724		17,161		-6.12	%		-7.36	%		-32.66	%		3.28	%		*CONFIDENTIAL
*CONFIDENTIAL		358		490		1,386		456		10,545		12,601		-26.94	%		-74.17	%		-21.41	%		-16.32	%		*CONFIDENTIAL
*CONFIDENTIAL		526		—		—		540		2,088		11								-2.59	%		18881.82	%
*CONFIDENTIAL		84		860		617		440		10,535		15,577		-90.23	%		-86.39	%		-80.91	%		-32.37	%		*CONFIDENTIAL
*CONFIDENTIAL		124		377		354		124		4,281		6,728		-67.11	%		-64.95	%		0.00	%		-36.37	%		*CONFIDENTIAL
*CONFIDENTIAL		11		—		—		35		796		—								-68.21	%
Total Purchase Leads		24,534		30,677		37,122		29,764		520,031		614,704		-20.02	%		-33.91	%		-17.57	%		-15.40	%
Refi Leads		7,774		12,835		9,904		6,820		163,912		433,936		-39.43	%		-21.51	%		13.99	%		-62.23	%
HELOC Leads		3,975		3,774		4,687		4,900		78,444		49,034		5.33	%		-15.20	%		-18.88	%		59.98	%		*CONFIDENTIAL
Total Leads		36,283		47,286		51,713		41,484		762,387		1,097,674		-23.27	%		-29.84	%		-12.54	%		-30.55	%		*CONFIDENTIAL
CLOSINGS $ - Total		2004		2003		Budget		Xxxxxxxx		0000 XXX		0000 XXX		Variance vs. 2003			Variance vs. Budget			Variance vs. Forecast			Variance vs. 0000 XXX			*CONFIDENTIAL
*CONFIDENTIAL		238,602		245,935		316,833		266,713		3,343,452		3,678,910		-2.98	%		-24.69	%		-10.54	%		-9.12	%
*CONFIDENTIAL		365		1,036		861		453		3,044		6,018		-64.76	%		-57.61	%		-19.45	%		-49.41	%		*CONFIDENTIAL
*CONFIDENTIAL		21,033		19,877		25,815		19,335		299,085		281,326		5.82	%		-18.52	%		8.78	%		6.31	%
*CONFIDENTIAL		224,217		230,984		302,927		240,990		3,115,137		3,602,155		-2.93	%		-25.98	%		-6.96	%		-13.52	%
*CONFIDENTIAL		12,226		105,106		7,234		14,299		681,882		2,281,501		-88.37	%		69.00	%		-14.49	%		-70.11	%		*CONFIDENTIAL
*CONFIDENTIAL		181,411		175,981		187,310		191,817		2,221,408		2,203,684		3.09	%		-3.15	%		-5.42	%		0.80	%
*CONFIDENTIAL		—		—		—		—		—		—
*CONFIDENTIAL		32,309		39,909		88,858		34,564		512,849		348,838		-19.04	%		-63.64	%		-6.52	%		47.02	%
*CONFIDENTIAL		350,648		391,594		790,873		498,072		5,117,721		4,875,131		-10.46	%		-55.66	%		-29.60	%		4.98	%
*CONFIDENTIAL		9,858		42,088		—		12,261		395,660		514,974		-76.58	%					-19.60	%		-23.17	%
*CONFIDENTIAL		48,079		56,635		338,411		63,128		655,852		666,291		-15.11	%		-85.79	%		-23.84	%		-1.57	%
*CONFIDENTIAL		50,125		50,018		54,577		60,745		669,508		623,994		0.21	%		-8.16	%		-17.48	%		7.29	%
*CONFIDENTIAL		32,118		25,722		80,822		31,913		377,094		360,903		24.87	%		-60.26	%		0.64	%		4.49	%
*CONFIDENTIAL		13,682		—		—		9,613		35,406		920								42.32	%		3748.12	%
*CONFIDENTIAL		3,159		4,814		7,409		2,394		73,700		81,107		-34.39	%		-57.37	%		31.95	%		-9.13	%
*CONFIDENTIAL		258		—		—		880		7,814		—								-70.69	%
*CONFIDENTIAL		1,218,091		1,389,697		2,201,929		1,447,176		17,509,612		19,525,753		-12.35	%		-44.68	%		-15.83	%		-10.33	%
*CONFIDENTIAL		—				—		—		—		—
*CONFIDENTIAL		770,305		1,130,680		302,737		304,462		11,706,000		34,312,750		-31.87	%		154.45	%		153.01	%		-65.88	%
*CONFIDENTIAL		1,988,396		2,520,377		2,504,666		1,751,638		29,215,613		53,838,503		-21.11	%		-20.61	%		13.52	%		-45.73	%
*CONFIDENTIAL		515,970		518,740		607,764		554,920		7,233,393		6,722,001		-0.53	%		-15.10	%		-7.02	%		7.61	%
*CONFIDENTIAL		8,275		109,927		—		10,457		987,975		1,471,700		-92.47	%					-20.87	%		-32.87	%
*CONFIDENTIAL		26,145		21,295		46,281		31,171		280,413		100,265		22.77	%		-43.51	%		-16.12	%		179.67	%
*CONFIDENTIAL		21,946		44,340		45,368		20,639		408,457		302,785		-50.51	%		-51.63	%		6.33	%		34.90	%
*CONFIDENTIAL		572,335		694,302		699,413		617,188		8,910,238		8,596,752		-17.57	%		-18.17	%		-7.27	%		3.65	%
*CONFIDENTIAL		222,393		278,590		106,496		118,537		3,373,602		7,323,851		-20.17	%		108.83	%		87.61	%		-53.94	%
*CONFIDENTIAL		794,727		972,892		805,909		735,724		12,283,839		15,920,603		-18.31	%		-1.39	%		8.02	%		-22.84	%
*CONFIDENTIAL		196,699		110,920		98,575		176,915		2,035,733		1,699,074		77.33	%		99.54	%		11.18	%		19.81	%
*CONFIDENTIAL		82,909		116,759		95,128		162,810		1,794,134		1,196,866		-28.99	%		-12.85	%		-49.08	%		49.90	%
*CONFIDENTIAL		18,358		95,592		255,681		17,356		481,422		925,898		-80.79	%		-92.82	%		5.78	%		-48.00	%
*CONFIDENTIAL		297,967		323,271		449,385		357,081		4,311,289		3,821,838		-7.83	%		-33.69	%		-16.55	%		12.81	%
*CONFIDENTIAL		229,317		240,642		112,346		164,965		2,764,175		7,027,610		-4.71	%		104.12	%		39.01	%		-60.67	%
*CONFIDENTIAL		527,284		563,913		561,731		522,047		7,075,464		10,849,448		-6.50	%		-6.13	%		1.00	%		-34.79	%
Total Purchase Closings		2,088,392		2,407,270		3,350,727		2,421,445		30,731,139		31,944,343		-13.25	%		-37.67	%		-13.75	%		-3.80	%
Total Refi Closings		1,222,015		1,649,912		521,580		587,964		17,843,777		48,664,211		-25.93	%		134.29	%		107.84	%		-63.33	%
Total HELOC Closings		346,054		278,893		336,679		301,017		3,977,526		3,092,747		24.08	%		2.78	%		14.96	%		28.61	%
Grand Total ($)		3,656,461		4,336,075		4,208,985		3,310,426		52,552,443		83,701,301		-15.67	%		-13.13	%		10.45	%		-37.21	%

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

17

Confidential Treatment

December 2004 Volume Analysis

Refl Leads:		2004		2003		Budget		Xxxxxxxx		0000 XXX		0000 XXX		Variance vs. 2003			Variance vs. Budget			Variance vs. Forecast			Variance vs. 0000 XXX
*CONFIDENTIAL		570		593		582		581		9,168		19,993		-3.88	%		-2.09	%		-1.85	%		-54.14	%		*CONFIDENTIAL
*CONFIDENTIAL		2		4		8		7		53		41		-50.00	%		-75.31	%		-70.91	%		29.27	%
*CONFIDENTIAL		90		112		48		37		1,503		3,377		-19.64	%		86.98	%		140.96	%		-55.49	%		*CONFIDENTIAL
*CONFIDENTIAL		463		463		331		317		7,059		18,607		0.00	%		39.76	%		46.23	%		-62.06	%
*CONFIDENTIAL		159		1,396		0		100		13,270		51,875		-88.61	%		79400.00	%		58.68	%		-74.42	%		*CONFIDENTIAL
*CONFIDENTIAL		47		45		—		23		884		3,395		4.44	%					104.35	%		-73.96	%
*CONFIDENTIAL		1		—		—		—		3		14											-78.57	%		*CONFIDENTIAL
*CONFIDENTIAL		690		547		798		595		10,628		25,514		26.14	%		-13.58	%		15.88	%		-58.34	%		*CONFIDENTIAL
*CONFIDENTIAL		1,533		2,087		3,288		1,430		32,259		86,527		-26.55	%		-53.38	%		7.23	%		-62.72	%		*CONFIDENTIAL
*CONFIDENTIAL		86		791		—		105		10,589		40,917		-89.13	%					-18.10	%		-74.12	%		*CONFIDENTIAL
*CONFIDENTIAL		1,284		1,589		2,498		1,243		24,538		62,152		-19.19	%		-48.60	%		3.30	%		-60.52	%		*CONFIDENTIAL
*CONFIDENTIAL		1,926		4,247		1,044		1,934		35,817		78,513		-54.65	%		84.51	%		-0.41	%		-54.38	%		*CONFIDENTIAL
*CONFIDENTIAL		350		618		890		295		14,113		35,455		-43.37	%		-60.66	%		18.85	%		-60.19	%		*CONFIDENTIAL
*CONFIDENTIAL		—		—		—		—		—		—
*CONFIDENTIAL		516		164		265		110		2,398		3,184		214.63	%		95.03	%		369.09	%		-24.69	%		*CONFIDENTIAL
*CONFIDENTIAL		40		179		152		31		1,210		4,372		-77.65	%		-73.62	%		29.03	%		-72.32	%
*CONFIDENTIAL		17		—				12		420										37.10	%
Total Refi Leads		7,774		12,835		9,904		6,820		163,912		433,936		-39.43	%		-21.51	%		13.99	%		-62.23	%		*CONFIDENTIAL
Purchase Leads		24,534		30,677		37,122		29,764		520,031		614,704		-20.02	%		-33.91	%		-17.57	%		-15.40	%
HELOC Leads		3,975		3,774		4,687		4,900		78,444		49,034		5.33	%		-15.20	%		-18.88	%		59.98	%		*CONFIDENTIAL
Total Leads		36,283		47,286		51,713		41,484		762,387		1,097,674		-23.27	%		-29.84	%		-12.54	%		-30.55	%
CLOSING $ - Total		2004		2003		Budget		Xxxxxxxx		0000 XXX		0000 XXX		Variance vs. 2003			Variance vs. Budget			Variance vs. Forecast			Variance vs. 0000 XXX			*CONFIDENTIAL
*CONFIDENTIAL		32,385		23,240		8,124		7,343		368,989		856,556		39.35	%		298.64	%		341.07	%		-56.92	%
*CONFIDENTIAL		—		—		96		50		1,613		271					-100.00	%		-100.00	%		495.01	%		*CONFIDENTIAL
*CONFIDENTIAL		2,739		3,638		720		515		55,064		123,361		-24.69	%		280.74	%		432.37	%		-55.36	%
*CONFIDENTIAL		33,262		31,074		7,830		6,208		416,826		1,361,426		7.04	%		324.82	%		435.78	%		-69.38	%
*CONFIDENTIAL		7,468		106,272		185		3,575		853,357		4,448,615		-92.97	%		3926.07	%		108.92	%		-80.82	%		*CONFIDENTIAL
*CONFIDENTIAL		3,830		6,547		941		1,938		38,562		215,302		-41.49	%		306.94	%		97.69	%		-82.09	%
*CONFIDENTIAL		—		—		—		—		—		—
*CONFIDENTIAL		43,999		57,874		9,873		23,043		556,928		1,328,747		-23.97	%		345.65	%		90.95	%		-58.09	%
*CONFIDENTIAL		360,282		545,079		197,718		101,517		5,160,560		13,837,699		-33.90	%		82.22	%		254.90	%		-62.71	%
*CONFIDENTIAL		13,628		44,933		—		6,602		503,993		2,249,074		-69.67	%					106.42	%		-77.59	%
*CONFIDENTIAL		63,795		83,178		44,057		30,119		799,935		2,359,909		-23.30	%		44.80	%		111.81	%		-66.10	%
*CONFIDENTIAL		153,931		157,601		23,390		101,860		2,092,078		5,140,866		-2.33	%		558.11	%		51.12	%		-59.30	%
*CONFIDENTIAL		50,863		64,861		8,980		20,906		798,880		2,280,089		-21.58	%		466.38	%		143.29	%		-64.96	%
*CONFIDENTIAL		—		—		—		—		—		—
*CONFIDENTIAL		3,601		6,382		823		494		41,962		110,834		-43.58	%		337.45	%		628.93	%		-62.14	%
*CONFIDENTIAL		520		—		—		292		17,253		—								77.83	%
*CONFIDENTIAL		770,305		1,130,680		302,737		304,462		11,706,000		34,312,750		-31.87	%		154.45	%		153.01	%		-65.88	%
*CONFIDENTIAL		1,218,091		1,389,697		2,201,929		1,447,176		17,509,612		19,525,753		-12.35	%		-44.68	%		-15.83	%		-10.33	%
*CONFIDENTIAL		1,988,396		2,520,377		2,504,666		1,751,638		29,215,613		53,838,503		-21.11	%		-20.61	%		13.52	%		-45.73	%
*CONFIDENTIAL		193,085		160,777		96,359		106,648		2,343,862		4,103,132		20.09	%		100.38	%		81.05	%		-42.88	%
*CONFIDENTIAL		1,328		73,865				3,486		630,633		2,418,603		-98.20	%					-61.89	%		-73.93	%
*CONFIDENTIAL		18,632		15,045		5,142		3,955		211,219		210,854		23.84	%		262.32	%		371.07	%		0.17	%
*CONFIDENTIAL		9,348		28,903		4,995		4,448		187,888		591,262		-67.66	%		87.13	%		110.17	%		-68.22	%
*CONFIDENTIAL		222,393		278,590		106,496		118,537		3,373,602		7,323,851		-20.17	%		108.83	%		87.61	%		-53.94	%
*CONFIDENTIAL		572,335		694,302		699,413		617,188		8,910,238		8,596,752		-17.57	%		-18.17	%		-7.27	%		3.65	%
*CONFIDENTIAL		794,727		972,892		805,909		735,724		12,283,839		15,920,603		-18.31	%		-1.39	%		8.02	%		-22.84	%
*CONFIDENTIAL		91,529		46,652		24,644		44,229		904,735		1,857,201		96.20	%		271.41	%		106.94	%		-51.29	%
*CONFIDENTIAL		123,364		126,434		23,782		115,013		1,518,685		3,947,588		-2.43	%		418.72	%		7.26	%		-61.53	%
*CONFIDENTIAL		14,425		67,555		63,920		5,724		340,755		1,222,821		-78.65	%		-77.43	%		152.01	%		-72.13	%
*CONFIDENTIAL		229,317		240,642		112,346		164,965		2,764,175		7,027,610		-4.71	%		104.12	%		39.01	%		-60.67	%
*CONFIDENTIAL		297,967		323,271		449,385		357,081		4,311,289		3,821,838		-7.83	%		-33.69	%		-16.55	%		12.81	%
*CONFIDENTIAL		527,284		563,913		561,731		522,047		7,075,464		10,849,448		-6.50	%		-6.13	%		1.00	%		-34.79	%
Total Refi Closings		1,222,015		1,649,912		521,580		587,964		17,843,777		48,664,211		-25.93	%		134.29	%		107.84	%		-63.33	%
Total Purchase Closings		2,088,392		2,407,270		3,350,727		2,421,445		30,731,139		31,944,343		-13.25	%		-37.67	%		-13.75	%		-3.80	%
Total HELOC Closings		346,054		278,893		336,679		301,017		3,977,526		3,092,747		24.08	%		2.78	%		14.96	%		28.61	%
Grand Total ($)		3,656,461		4,336,075		4,208,985		3,310,426		52,552,443		83,701,301		-15.67	%		-13.13	%		10.45	%		-37.21	%

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

18

Confidential Treatment

Performance Curve - Purchase & Refinance

		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		24.38	%		23.44	%		25.61	%		25.27	%		25.55	%		25.59	%		28.67	%		26.03	%		24.58	%		23.88	%		23.51	%		22.25	%		24.90	%
*CONFIDENTIAL		27.18	%		26.25	%		28.37	%		28.07	%		28.36	%		28.43	%		31.52	%		28.94	%		27.48	%		26.82	%		26.44	%		25.18	%		27.75	%
*CONFIDENTIAL		22.44	%		25.40	%		28.00	%		26.54	%		28.78	%		29.75	%		25.02	%		25.40	%		23.85	%		24.46	%		23.06	%		22.60	%		25.44	%
*CONFIDENTIAL		22.44	%		25.40	%		28.00	%		26.54	%		28.78	%		29.75	%		25.02	%		25.40	%		23.85	%		24.46	%		23.06	%		22.79	%		25.46	%
*CONFIDENTIAL		40.73	%		37.98	%		42.92	%		33.69	%		32.13	%		34.05	%		33.91	%		36.70	%		36.01	%		38.58	%		39.44	%		36.28	%		36.87	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		22.40	%		20.47	%		26.07	%		25.29	%		25.88	%		24.68	%		28.30	%		27.99	%		27.77	%		26.75	%		24.30	%		22.97	%		25.24	%
*CONFIDENTIAL		27.83	%		25.84	%		29.14	%		25.97	%		25.67	%		25.82	%		29.39	%		29.78	%		30.01	%		30.10	%		28.57	%		25.19	%		27.78	%
*CONFIDENTIAL		22.97	%		22.07	%		26.84	%		26.16	%		27.24	%		28.91	%		28.99	%		29.18	%		27.35	%		27.14	%		26.95	%		26.11	%		26.66	%
*CONFIDENTIAL		22.97	%		22.07	%		26.84	%		26.16	%		27.24	%		28.91	%		28.99	%		29.18	%		27.35	%		27.14	%		26.95	%		24.50	%		26.53	%
*CONFIDENTIAL		40.03	%		38.73	%		40.63	%		31.06	%		28.54	%		31.82	%		37.21	%		36.76	%		36.51	%		37.97	%		33.96	%		32.04	%		35.44	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		44.23	%		40.12	%		45.34	%		42.88	%		43.02	%		42.59	%		47.68	%		41.56	%		44.14	%		44.07	%		38.38	%		39.29	%		42.77	%
*CONFIDENTIAL		47.23	%		43.12	%		48.34	%		45.88	%		46.02	%		45.59	%		50.68	%		44.56	%		47.14	%		47.07	%		41.38	%		42.29	%		45.77	%
*CONFIDENTIAL		41.54	%		41.07	%		48.34	%		49.62	%		40.22	%		45.80	%		41.38	%		45.03	%		41.47	%		41.03	%		39.33	%		35.63	%		42.54	%
*CONFIDENTIAL		41.54	%		41.07	%		48.34	%		49.62	%		40.22	%		45.80	%		41.38	%		45.03	%		41.47	%		41.03	%		39.33	%		41.29	%		43.01	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		18.57	%		16.85	%		26.42	%		27.73	%		29.24	%		32.57	%		33.36	%		33.53	%		30.46	%		27.23	%		19.64	%		20.06	%		26.31	%
*CONFIDENTIAL		32.98	%		28.98	%		36.35	%		33.26	%		33.96	%		36.57	%		36.83	%		36.85	%		33.84	%		30.42	%		22.69	%		23.08	%		32.15	%
*CONFIDENTIAL		20.91	%		20.59	%		27.33	%		25.93	%		28.37	%		28.48	%		25.14	%		26.11	%		26.21	%		23.85	%		27.11	%		25.50	%		25.46	%
*CONFIDENTIAL		20.91	%		20.59	%		27.33	%		25.93	%		28.37	%		28.48	%		25.14	%		26.11	%		26.21	%		23.85	%		27.11	%		17.08	%		24.76	%
*CONFIDENTIAL		44.03	%		45.72	%		45.14	%		31.49	%		28.43	%		33.78	%		37.43	%		38.70	%		31.24	%		31.64	%		34.60	%		28.67	%		35.91	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		55.69	%		50.59	%		57.98	%		53.84	%		64.27	%		64.87	%		66.03	%		66.73	%		61.61	%		60.92	%		53.96	%		66.78	%		60.27	%
*CONFIDENTIAL		55.64	%		50.27	%		57.49	%		54.62	%		65.97	%		65.50	%		66.80	%		67.28	%		62.54	%		62.02	%		54.79	%		67.69	%		60.88	%
*CONFIDENTIAL		54.27	%		50.09	%		58.78	%		55.93	%		54.55	%		61.19	%		56.87	%		59.93	%		54.28	%		56.79	%		62.47	%		67.13	%		57.69	%
*CONFIDENTIAL		54.27	%		50.09	%		58.78	%		55.93	%		54.55	%		61.19	%		56.87	%		59.93	%		54.28	%		56.79	%		62.47	%		65.74	%		57.57	%
*CONFIDENTIAL		77.26	%		75.22	%		81.68	%		77.83	%		85.26	%		86.13	%		63.63	%		84.92	%		68.91	%		88.57	%		87.30	%		84.76	%		80.11	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		50.56	%		49.43	%		59.33	%		60.52	%		66.53	%		70.13	%		69.00	%		67.19	%		64.33	%		62.93	%		54.36	%		63.54	%		61.49	%
*CONFIDENTIAL		52.64	%		50.40	%		59.57	%		61.00	%		62.91	%		71.07	%		68.04	%		68.36	%		68.05	%		61.98	%		57.97	%		63.99	%		62.16	%
*CONFIDENTIAL		53.45	%		55.07	%		64.07	%		56.48	%		54.38	%		64.53	%		59.62	%		59.99	%		52.59	%		51.50	%		58.46	%		66.00	%		58.01	%
*CONFIDENTIAL		53.45	%		55.07	%		64.07	%		56.48	%		54.38	%		64.53	%		59.62	%		59.99	%		52.59	%		51.50	%		58.46	%		62.43	%		57.71	%
*CONFIDENTIAL		74.34	%		71.28	%		84.21	%		75.06	%		80.96	%		84.56	%		64.85	%		76.91	%		71.07	%		71.62	%		89.01	%		83.93	%		77.32	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		59.92	%		56.37	%		62.39	%		57.61	%		67.58	%		75.84	%		72.88	%		79.02	%		63.58	%		60.77	%		58.17	%		69.28	%		65.28	%
*CONFIDENTIAL		59.92	%		56.37	%		62.39	%		58.61	%		68.58	%		76.84	%		73.88	%		80.02	%		64.58	%		61.77	%		59.17	%		70.28	%		66.03	%
*CONFIDENTIAL		58.10	%		63.11	%		70.29	%		56.13	%		62.57	%		81.29	%		77.42	%		76.33	%		64.44	%		62.73	%		67.88	%		80.11	%		68.37	%
*CONFIDENTIAL		58.10	%		63.11	%		70.29	%		56.13	%		62.57	%		81.29	%		77.42	%		76.33	%		64.44	%		62.73	%		67.88	%		69.28	%		67.47	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		48.51	%		56.10	%		65.87	%		66.66	%		70.17	%		72.89	%		77.11	%		62.36	%		65.67	%		70.98	%		54.25	%		69.39	%		65.00	%
*CONFIDENTIAL		48.79	%		56.64	%		65.83	%		65.17	%		67.92	%		69.81	%		75.72	%		61.17	%		64.89	%		69.97	%		53.86	%		69.14	%		64.08	%
*CONFIDENTIAL		54.36	%		59.46	%		65.00	%		52.37	%		46.91	%		53.44	%		49.49	%		52.55	%		40.52	%		37.03	%		42.62	%		34.03	%		48.98	%
*CONFIDENTIAL		54.36	%		59.46	%		65.00	%		52.37	%		46.91	%		53.44	%		49.49	%		52.55	%		40.52	%		37.03	%		42.62	%		44.14	%		49.82	%
*CONFIDENTIAL		74.88	%		76.51	%		85.26	%		82.33	%		80.93	%		82.62	%		65.85	%		72.69	%		73.27	%		54.76	%		68.47	%		42.34	%		71.66	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		13.12	%		12.16	%		13.89	%		13.40	%		16.51	%		16.83	%		17.31	%		18.26	%		16.34	%		15.40	%		13.15	%		15.76	%		15.18	%
*CONFIDENTIAL		14.82	%		13.83	%		15.51	%		15.04	%		18.15	%		18.43	%		18.97	%		19.94	%		18.10	%		17.20	%		14.95	%		17.57	%		16.88	%
*CONFIDENTIAL		12.67	%		11.63	%		15.18	%		15.09	%		14.71	%		17.05	%		16.13	%		15.89	%		13.89	%		13.99	%		15.13	%		15.63	%		14.75	%
*CONFIDENTIAL		12.67	%		11.63	%		15.18	%		15.09	%		14.71	%		17.05	%		16.13	%		15.89	%		13.89	%		13.99	%		15.13	%		16.21	%		14.80	%
*CONFIDENTIAL		25.56	%		28.33	%		32.11	%		31.60	%		32.41	%		29.44	%		21.43	%		29.22	%		24.65	%		32.37	%		33.05	%		32.93	%		29.43	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		14.70	%		12.96	%		14.22	%		14.82	%		17.39	%		18.29	%		17.64	%		18.14	%		17.81	%		17.34	%		14.69	%		16.24	%		16.19	%
*CONFIDENTIAL		14.72	%		13.67	%		15.38	%		16.03	%		17.08	%		18.36	%		17.64	%		18.73	%		18.92	%		17.87	%		17.14	%		18.32	%		16.99	%
*CONFIDENTIAL		13.02	%		13.40	%		15.24	%		14.11	%		14.20	%		17.36	%		16.78	%		17.25	%		15.24	%		14.50	%		16.19	%		18.10	%		15.45	%
*CONFIDENTIAL		13.02	%		13.40	%		15.24	%		14.11	%		14.20	%		17.36	%		16.78	%		17.25	%		15.24	%		14.50	%		16.19	%		18.98	%		15.52	%
*CONFIDENTIAL		25.38	%		25.75	%		32.49	%		29.70	%		30.00	%		26.70	%		19.70	%		26.13	%		25.81	%		26.28	%		32.98	%		29.95	%		27.57	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		24.53	%		24.60	%		27.41	%		26.09	%		32.05	%		35.00	%		33.45	%		37.88	%		29.66	%		27.99	%		26.41	%		29.74	%		29.57	%
*CONFIDENTIAL		26.48	%		26.53	%		29.34	%		28.02	%		34.00	%		36.97	%		35.44	%		39.89	%		31.67	%		30.00	%		28.41	%		31.73	%		31.54	%
*CONFIDENTIAL		24.34	%		27.37	%		31.96	%		27.20	%		32.13	%		42.23	%		39.73	%		36.79	%		30.29	%		28.56	%		30.06	%		34.56	%		32.10	%
*CONFIDENTIAL		24.34	%		27.37	%		31.96	%		27.20	%		32.13	%		42.23	%		39.73	%		36.79	%		30.29	%		28.56	%		30.06	%		31.09	%		31.81	%
		Jan			Feb			Mar			Apr			May			Jun			Jul			Aug			Sep			Oct			Nov			Dec			AVG
*CONFIDENTIAL		17.33	%		14.94	%		14.93	%		16.39	%		19.64	%		21.24	%		23.62	%		20.17	%		21.81	%		21.92	%		15.22	%		15.93	%		18.60	%
*CONFIDENTIAL		19.24	%		16.82	%		16.81	%		18.27	%		21.54	%		23.14	%		25.55	%		22.13	%		23.77	%		23.88	%		17.17	%		17.87	%		20.52	%
*CONFIDENTIAL		11.69	%		13.22	%		14.27	%		12.97	%		12.05	%		14.46	%		14.06	%		13.85	%		10.54	%		9.72	%		10.86	%		8.90	%		12.22	%
*CONFIDENTIAL		11.69	%		13.22	%		14.27	%		12.97	%		12.05	%		14.46	%		14.06	%		13.85	%		10.54	%		9.72	%		10.86	%		17.30	%		12.92	%
*CONFIDENTIAL		28.60	%		32.36	%		37.82	%		37.67	%		32.46	%		26.47	%		21.07	%		26.86	%		28.48	%		20.09	%		23.36	%		14.30	%		27.46	%

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

125

Confidential Treatment

Monthly Income Statement

		Actuals									12&0 Forecast						December						Month Actual vs.
		October			November			December			January ‘05			February ‘05			Forecast			Budget			Forecast			Budget
Servicing
*CONFIDENTIAL		39,796,556			41,889,256			43,006,752			40,888,720			40,980,093			42,337,389			44,857,939			669,363			(1,851,187	)
*CONFIDENTIAL		3,248,528			3,547,278			522,938			2,828,887			2,956,306			3,321,713			2,178,301			(2,798,775	)		(1,655,363	)
*CONFIDENTIAL		(1,569,092	)		(1,929,397	)		(4,746,755	)		(649,104	)		(1,720,107	)		(2,571,144	)		(1,475,307	)		(2,175,611	)		(3,271,447	)
*CONFIDENTIAL		311,628			275,618			365,444			—			—			250,000			—			115,444			365,444
*CONFIDENTIAL		(25,799,692	)		(25,515,938	)		(42,346,464	)		(27,000,000	)		(27,000,000	)		(25,514,370	)		(21,064,818	)		(16,832,094	)		(21,281,646	)
Net Servicing Revenues		15,987,926			18,266,817			(3,198,086	)		16,068,504			15,216,292			17,823,588			24,496,113			(21,021,674	)		(27,694,199	)
*CONFIDENTIAL		6,455,403			7,002,363			8,025,670			6,766,806			6,592,252			7,922,089			7,214,738			103,581			810,932
*CONFIDENTIAL		9,532,524			11,264,455			(11,223,756	)		9,301,697			8,624,040			9,901,499			17,281,376			(21,125,255	)		(28,505,132	)
Average Servicing Portfolio		141,887,959,147			142,370,456,936			142,755,820,667			142,981,736,931			142,972,122,834			142,576,895,692			153,086,499,688			178,924,975			(10,330,679,021	)
Production
Gross Revenues		57,237,279			76,185,315			70,305,494			50,055,995			46,819,146			68,468,836			66,720,472			1,836,658			3,585,023
Direct Expenses		(28,780,866	)		(26,162,229	)		(24,879,709	)		(24,194,227	)		(21,250,726	)		(23,915,137	)		(25,698,172	)		(964,572	)		818,463
Net Production Revenues		28,456,413			50,023,086			45,425,785			25,861,768			25,568,420			44,553,699			41,022,299			872,086			4,403,486
*CONFIDENTIAL		29,910,928			31,019,017			32,578,089			24,573,355			25,009,042			28,660,696			27,481,853			3,917,393			5,096,236
*CONFIDENTIAL		11,172,293			9,781,486			7,161,629			13,652,705			12,412,862			11,865,208			12,390,151			(4,703,579	)		(5,228,521	)
*CONFIDENTIAL		(12,626,808	)		9,222,583			5,686, 067			(12,364,292	)		(11,853,484	)		4,027,796			1,150,296			1,658,271			4,535,771
Loans Closed		3,597,789,525			3,729,154,116			3,656,461,926			2,823,081,950			2,512,905,187			3,333,646,040			3,990,171,035			322,814,988			(333,710,007	)
Loans Sold		2,014,951,149			2,199,228,935			2,532,791,433			1,817,408,024			1,701,051,213			2,305,671,610			2,281,856,336			227,119,823			250,935,097
Other
*CONFIDENTIAL		206,589			(230,796	)		(70,459	)		—			—			—			—			(70,459	)		(70,459	)
*CONFIDENTIAL		17,057			6,635			15,414			9,385			9,385			4,861			5,353			10,553			10,061
Summary
Net Revenues		44,667,986			68,065,742			42,172,653			41,939,657			40,794,097			62,382,148			65,523,766			(20,209,495	)		(23,351,113	)
Operating Expenses		47,538,624			47,802,865			47,765,389			44,992,866			44,014,156			48,447,993			47,086,742			(682,604	)		678,647
*CONFIDENTIAL		(2,870,638	)		20,262,877			(5,592,735	)		(3,053,209	)		(3,220,059	)		13,934,155			18,437,024			(19,526,891	)		(24,029,760	)
Depreciation and Amortization		2,833,795			2,831,889			2,542,737			2,434,353			2,415,238			2,562,463			2,412,320			(19,725	)		130,417
Interest Expense		48,839			41,355			41,464			—			—			—			—
*CONFIDENTIAL		(5,753,272	)		17,389,633			(8,176,937	)		(5,487,562	)		(5,635,297	)		11,371,693			16,024,704			(19,548,629	)		(24,201,641	)

126

Confidential Treatment

YTD & FY Income Statement

		DECEMBER YTD									FULL YEAR
		Actuals			Budget			Variance			2004 Forecast			2004 Budget			Variance			2003 Actuals			Variance
Servicing
*CONFIDENTIAL		490,945,904			499,076,157			(8,130,252	)		490,945,904			499,076,157			(8,130,252	)		444,058,317			46,887,587
*CONFIDENTIAL		37,495,629			29,933,441			7,562,189			37,495,629			29,933,441			7,562,189			45,922,908			(8,427,279	)
*CONFIDENTIAL		(36,906,038	)		(35,388,761	)		(516,277	)		(35,905,038	)		(35,388,761	)		(516,277	)		(71,410,836	)		35,505,798
*CONFIDENTIAL		5,649,586			2,388,967			3,260,619			5,649,586			2,388,967			3,260,619			26,253,017			(20,603,431	)
*CONFIDENTIAL		(409,518,970	)		(361,210,536	)		(48,308,434	)		(409,518,970	)		(361,210,536	)		(48,308,434	)		(730,960,767	)		321,441,797
*CONFIDENTIAL																	—
Net Servicing Revenues		88,667,112			134,799,267			(46,132,156	)		88,667,112			134,799,267			(46,132,156	)		(286,137,361	)		374,804,473
*CONFIDENTIAL																	—
*CONFIDENTIAL		76,163,080			80,721,333			(4,558,253	)		76,163,080			80,721,333			(4,558,253	)		98,817,641			(22,654,561	)
*CONFIDENTIAL																	—
*CONFIDENTIAL		12,504,032			54,077,935			(41,573,903	)		12,504,032			54,077,935			(41,573,903	)		(384,955,002	)		397,459,034
*CONFIDENTIAL																	—
Average Servicing Portfolio		137,880,566,344			141,092,315,681			(3,211,749,337	)		137,880,566,344			141,092,315,681			(3,211,749,337	)		122,828,283,732			15,052,282,612
Production
Gross Revenues		981,729,764			1,044,429,861			(62,700,098	)		981,729,764			1,044,429,861			(62,700,098	)		1,918,058,090			(936,328,326	)
Direct Expenses		(376,381,721	)		(366,108,492	)		(10,273,229	)		(376,381,721	)		(366,108,492	)		(10,273,229	)		(606,798,102	)		230,416,381
Net Production Revenues		605,348,043			678,321,369			(72,973,326	)		605,348,043			678,321,369			(72,973,326	)		1,311,259,988			(705,911,945	)
*CONFIDENTIAL		391,365,368			381,454,331			9,911,037			391,365,368			381,454,331			9,911,037			465,391,069			(74,025,701	)
*CONFIDENTIAL		132,262,209			150,948,720			(18,686,510	)		132,262,209			150,948,720			(18,686,510	)		158,631,414			(26,369,205	)
*CONFIDENTIAL		81,720,466			145,918,318			(64,197,853	)		81,720,466			145,918,318			(64,197,853	)		687,237,505			(605,517,039	)
Loans Closed		52,552,442,773			58,022,664,361			(5,470,221,588	)		52,552,442,773			58,022,664,361			(5,470,221,588	)		83,701,300,901			(31,148,858,128	)
Loans Sold		32,465,424,924			34,431,344,420			(1,965,919,497	)		32,465,424,924			34,431,344,420			(1,965,919,497	)		59,521,098,501			(27,055,673,577	)
Other
*CONFIDENTIAL		3,644,403			2,388,967			1,255,436			3,644,403			—			3,644,403			(503,047	)		4,147,450
*CONFIDENTIAL		2,009,939			62,279			1,947,660			2,009,939			62,279			1,947,660			117,114			1,892,825
Summary
Net Revenues		699,669,496			815,571,882			(115,902,386	)		699,669,496			813,182,915			(113,513,419	)		1,024,736,694			(325,067,198	)
Operating Expenses		599,790,657			613,124,383			(13,333,726	)		599,790,657			613,124,383			(13,333,726	)		722,840,124			(123,049,467	)
*CONFIDENTIAL		99,878,839			202,447,499			(102,568,660	)		99,878,839			200,058,532			(100,179,693	)		301,896,570			(202,017,731	)
Depreciation, Amortization & Interest Expense		31,770,851			30,828,606			942,245			31,770,851			30,828,606			942,245			26,613,105			5,157,746
*CONFIDENTIAL		68,107,988			171,618,893			(103,510,905	)		68,107,988			169,229,926			(101,121,938	)		275,283,465			(207,175,477	)

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

127

Confidential Treatment

Quarterly Income Statement

		2003												2004
		First Quarter			Second Quarter			Third Quarter			Fourth Quarter			First Quarter			Second Quarter			Third Quarter			Fourth Quarter
Servicing
*CONFIDENTIAL		108,613,539			109,725,263			112,016,257			113,703,258			120,289,682			123,925,085			122,038,574			124,692,563
*CONFIDENTIAL		9,066,609			8,469,605			8,128,143			20,258,551			8,815,226			10,797,616			10,564,044			7,318,744
*CONFIDENTIAL		(16,342,976	)		(23,936,321	)		(16,378,777	)		(14,752,762	)		(13,640,842	)		(13,505,195	)		(513,757	)		(8,245,244	)
*CONFIDENTIAL		8,665,052			7,309,897			7,188,498			3,089,570			2,340,760			1,533,318			822,818			952,689
*CONFIDENTIAL		(133,638,364	)		(187,389,590	)		(263,989,939	)		(145,942,874	)		(93,061,991	)		(141,795,771	)		(80,999,113	)		(93,662,095	)
Net Servicing Revenues		(23,636,140	)		(85,821,146	)		(153,035,818	)		(23,644,257	)		24,742,835			(19,044,947	)		51,912,566			31,056,658
*CONFIDENTIAL		18,297,415			26,264,268			28,247,901			26,008,057			14,189,062			18,623,375			21,867,208			21,483,435
*CONFIDENTIAL		(41,933,555	)		(112,085,414	)		(181,283,719	)		(49,652,314	)		10,553,773			(37,668,321	)		30,045,358			9,573,222
Average Servicing Portfolio		115,779,517,827			119,758,106,549			125,243,682,183			130,637,845,235			133,022,630,183			136,244,310,379			140,207,721,159			142,321,889,907
Production
Gross Revenues		422,260,048			517,942,019			620,324,974			357,531,049			197,509,028			342,685,516			237,807,131			203,728,088
Direct Expenses		(130,309,732	)		(166,067,320	)		(192,074,853	)		(118,346,197	)		(74,601,907	)		(108,025,638	)		(113,931,372	)		(79,822,804	)
Net Production Revenues		291,950,316			351,874,699			428,250,121			239,184,852			122,907,121			234,659,878			123,875,759			123,905,284
*CONFIDENTIAL		113,655,255			128,357,324			124,064,476			99,314,014			98,061,365			100,935,579			98,860,390			93,508,034
*CONFIDENTIAL		39,430,295			41,156,075			39,678,828			38,366,216			39,061,403			39,215,643			25,869,755			28,115,408
*CONFIDENTIAL		138,864,766			182,361,300			264,506,817			101,504,622			(14,215,647	)		94,508,657			(854,386	)		2,281,842
Loans Closed		17,845,231,646			23,319,995,254			27,594,019,970			14,942,054,031			11,250,967,623			17,632,414,731			12,685,655,750			10,983,404,669
Loans Sold		12,672,682,912			16,298,151,671			19,227,617,252			11,322,646,666			6,637,553,042			10,395,132,250			8,685,768,115			6,746,971,517
Other
*CONFIDENTIAL		—			—			—			(503,047	)		4,631,503			—			(892,433	)		(94,667	)
*CONFIDENTIAL		33,414			33,414			33,414			16,872			120,102			1,539,512			311,219			39,106
Summary
Net Revenues		268,347,590			266,086,967			275,247,717			215,054,420			152,401,561			217,154,444			175,207,110			154,906,381
Operating Expenses		171,382,965			195,777,667			191,991,205			163,688,287			151,311,830			158,774,596			146,597,353			143,106,878
*CONFIDENTIAL		96,964,625			70,309,300			83,256,512			51,366,133			1,089,731			58,379,848			28,609,757			11,799,504
Depreciation and Amortization		6,364,671			6,779,536			6,822,761			6,433,352			6,792,132			7,933,660			8,363,807			8,208,421
Interest Expense		—			—			—			—			40,151			168,645			141,760			131,658
*CONFIDENTIAL		90,599,954			63,529,764			76,433,751			44,932,781			(5,742,552	)		50,277,543			20,104,190			3,459,425

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

128

Confidential Treatment

Production Direct Expenses - Detail

December 2004				December									12&0 Forecast						2004
		Key		Actuals			Forecast			Variance			January ‘05			February ‘05			YTD Actuals			YTD Budget			Variance
*CONFIDENTIAL		*CONFIDENTIAL		(4,426,813	)		(2,824,660	)		1,602,153			(3,302,780	)		(2,569,973	)		(56,319,633	)		(56,552,580	)		(232,947	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			(1,061,688	)		(1,061,688	)
*CONFIDENTIAL		*CONFIDENTIAL		(176,019	)		(162,773	)		13,246			(184,850	)		(141,663	)		(2,494,124	)		(3,593,089	)		(1,098,965	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		(201,800	)		(264,069	)		(62,269	)		(308,415	)		(90,980	)		(13,535,930	)		(20,299,148	)		(6,763,218	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			(900	)		—			900
*CONFIDENTIAL		*CONFIDENTIAL		(3,925,125	)		(3,214,728	)		710,397			(3,009,935	)		(2,091,976	)		(51,569,696	)		(64,316,492	)		(12,746,796	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			(15,950	)		—			15,950
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		(257,296	)		(180,384	)		76,911			(191,106	)		(147,108	)		(3,604,023	)		(4,031,647	)		(427,625	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		398,245			425,000			26,755			425,000			425,000			1,959,121			5,623,896			3,664,775
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		7,437,757			5,948,904			(1,488,853	)		5,908,047			4,139,081			94,659,005			112,716,723			18,057,718
*CONFIDENTIAL		*CONFIDENTIAL		665,087			508,333			(156,753	)		629,764			312,932			33,557,300			48,716,288			15,158,988
*CONFIDENTIAL		*CONFIDENTIAL		3,005,134			3,766,890			761,756			2,620,400			2,939,348			34,406,803			27,708,302			(6,698,500	)
*CONFIDENTIAL		*CONFIDENTIAL		4,151,330			3,064,762			(1,086,567	)		2,949,773			2,504,821			56,922,604			31,423,983			(25,498,621	)
*CONFIDENTIAL		*CONFIDENTIAL		3,695,017			1,295,000			(2,400,017	)		1,295,000			1,295,000			17,809,940			15,115,482			(2,694,458	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		201,250			200,000			(1,250	)		531,925			200,000			7,181,103			15,596,003			8,414,900
*CONFIDENTIAL		*CONFIDENTIAL		178,850			117,461			(61,389	)		112,367			109,176			2,211,313			2,150,123			(61,191	)
*CONFIDENTIAL		*CONFIDENTIAL		85,410			—			(85,410	)		—			—			389,901			—			(389,901	)
*CONFIDENTIAL		*CONFIDENTIAL		91,429			131,213			39,784			123,740			130,076			10,728,023			8,685,759			(2,042,264	)
*CONFIDENTIAL		*CONFIDENTIAL		1,747,463			1,072,411			(675,052	)		972,502			864,859			21,938,552			2,558,998			(19,379,554	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			(275	)		—			275
*CONFIDENTIAL		*CONFIDENTIAL		104,095			74,081			(30,014	)		52,800			44,597			1,360,624			970,236			(390,389	)
*CONFIDENTIAL		*CONFIDENTIAL		3,410,925			2,208,343			(1,202,582	)		2,593,395			3,390,105			53,351,923			62,147,282			8,795,359
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		257,156			267,191			10,035			247,157			345,624			5,001,343			6,671,463			1,670,120
*CONFIDENTIAL		*CONFIDENTIAL		54,121			34,776			(19,345	)		35,034			53,121			884,557			764,622			(119,935	)
*CONFIDENTIAL		*CONFIDENTIAL		190			—			(190	)		—			—			7,407			1,355			(6,052	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		25,951			58,554			32,603			47,072			66,862			723,489			1,153,069			429,580
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			2,711			2,711			2,161			3,110			5,960			49,711			43,751
*CONFIDENTIAL		*CONFIDENTIAL		382,935			150,000			(232,935	)		150,000			150,000			4,256,468			5,000,000			743,532
*CONFIDENTIAL		*CONFIDENTIAL		(293,005	)		132,956			425,961			120,505			188,504			3,202,679			3,490,104			287,425
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		736,454			358,985			(377,469	)		457,539			529,828			7,294,156			7,130,998			(163,158	)
*CONFIDENTIAL		*CONFIDENTIAL		18,002			9,871			(8,131	)		10,964			17,214			228,397			336,552			108,155
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		50,950			52,350			1,400			51,850			51,850			638,850			589,051			(49,799	)
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			23,153			23,153			276,469			284,012			7,543
*CONFIDENTIAL		*CONFIDENTIAL		328,216			310,738			(17,478	)		271,791			222,166			4,783,392			5,629,746			846,354
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		—			—			—			—			—			—			—			—
*CONFIDENTIAL		*CONFIDENTIAL		210,910			114,724			(96,187	)		90,300			110,478			2,241,414			1,504,621			(736,792	)
Total Production Direct Expense				17,956,819			13,658,640			(4,298,179	)		12,725,155			13,075,205			238,480,262			216,163,733			(22,316,529	)

*The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

129

Confidential Treatment

Production Direct Expenses - Summary

December 2004

		Key		*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL
Production Expense Tier 1		(1)			3,845,821				30,917				—				—				1,930,978				1,574,956				—				221,088				—
Closings Tier 1					2,189				1,346				866				—				2,527				902				—				109				—
*CONFIDENTIAL					1,756.86				22.98				—				—				764.02				1,746.07				—				2,022.43				—
Production Expense Tier 2		(2)			93,084				—				—				—				171,314				(1,900	)			—				109,642				—
Closings Tier 2					35				—				—				—				253				—				—				73				—
*CONFIDENTIAL					—				—				—				—				677.34				—				—				1,510.22				—
Production Expense Tier 3		(3)			1,583				1,019				—				(12,215	)			(5,101	)			17,586				3,217,117				—				—
Closings Tier 3					—				—				—				—				—				—				1,429				—				—
*CONFIDENTIAL					—				—				—				—				—				—				2,251.56				—				—
Production Expense Tier 4		(4)			—				—				—				—				—				—				—				—				50,950
Closings Tier 4					133				109				1				369				0				—				—				—				—
*CONFIDENTIAL					—				—				—				—				—				—				—				—				—
Production Expense Tier 6&7		(5)			—				—				—				—				—				—				4,151,330				—				—
Closings Tier 6&7					—				—				—				—				—				—				1,197				—				—
*CONFIDENTIAL					—				—				—				—				—				—				3,467.53				—				—
*CONFIDENTIAL Closings					2,357				1,455				866				821				2,780				1,635				2,569				182				—
Flood Certifications (all Tiers)		(6)			2,761				13,208				985				938				(3,111	)			(13,644	)			516				(2,824	)			1,031
*CONFIDENTIAL				$	1.17			$	9.08			$	1.14			$	1.14			$	(1.12	)		$	(8.34	)		$	0.20			$	(15.52	)		$	—
Misc Production Directs (all Tiers)		(7)			243,968				20,264				10,489				785				510,608				52,031				84,302				30,130				1,258,435
*CONFIDENTIAL				$	103.50			$	13.93			$	12.11			$	0.96			$	183.65			$	31.82			$	32.82			$	165.63			$	—
*CONFIDENTIAL Applications					3,071				1,611				895				465				3,733				1,967				3,179				100				—
Scoring Fees (all Tiers)		(8)			(54,604	)			(28,638	)			(15,907	)			(8,268	)			(66,365	)			(34,969	)			(56,526	)			(1,778	)			—
*CONFIDENTIAL				$	(17.78	)		$	(17.78	)		$	(17.78	)		$	(17.78	)		$	(17.78	)		$	(17.78	)		$	(17.78	)		$	—			$	—
Appraisal expense, Net (ALL)		(9)			213,532				298,623				20,979				(21,069	)			40,499				330,707				(6,999	)			—				(40,602	)
*CONFIDENTIAL				$	69.53			$	185.40			$	23.45			$	(45.31	)		$	10.85			$	168.15			$	(2.20	)		$	—			$	—
Credit Reports		(10)			257,731				(16,585	)			25,805				13,549				329,201				(37,842	)			(29	)			(3,715	)			10,322
95% of Leads & Net 2 Applications					13,929				3,772				2,185				465				13,040				1,713				—				100				—
				$	18.50			$	(4.40	)		$	11.81			$	29.14			$	25.25			$	(22.09	)		$	—			$	—			$	—
*CONFIDENTIAL					*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL
Tier 1				$	1,931.79			$	209.21			$	30.73			$	—			$	964.86			$	1,897.82			$	—			$	2,172.53			$	—
Tier 2 & 4				$	174.93			$	186.23			$	30.73			$	(31.85	)		$	878.19			$	—			$	—			$	1,660.33			$	—
Tier 3				$	—			$	—			$	—			$	—			$	—			$	—			$	2,231.58			$	—			$	—
Tier 6 & 7				$	—			$	—			$	—			$	—			$	—			$	—			$	3,447.55			$	—			$	—

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

130

Confidential Treatment

Fee Income - Detail (ex HELOC Revenue)

December 2004		December												12&0 Forecast								2004
		Actuals				Forecast				Variance				January ‘05				February ‘05				YTD Actuals				YTD Budget				Variance
Application Fee Income Grouping
*CONFIDENTIAL			4,396,727				—				4,396,727				—				—				64,864,128				8,959,532			55,904,596
*CONFIDENTIAL			1,008,217				4,438,282				(3,430,065	)			3,364,619				2,877,376				3,366,744				58,538,914			(55,172,169	)
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			345,495				—				345,495				—				—				6,073,113				541,597			5,531,517
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			18,000				—				18,000				—				—				59,558				26,190			33,368
*CONFIDENTIAL			199,154				312,229				(113,075	)			265,723				267,572				712,414				2,827,864			(2,115,449	)
*CONFIDENTIAL			(9,643	)			—				(9,643	)			—				—				(365,222	)			(93,198	)		(272,024	)
TOTAL			5,957,951				4,750,512				1,207,439				3,630,342				3,144,948				74,710,736				70,800,898			3,909,838
Misc Income Grouping
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			13,792				—				13,792				—				—				52,321				—			52,321
*CONFIDENTIAL			197				—				197				—				—				4,495				667			3,828
*CONFIDENTIAL			614				—				614				—				—				64,566				16,809			47,757
*CONFIDENTIAL			370,654				187,275				183,379				197,117				209,632				2,466,981				1,019,726			1,447,254
*CONFIDENTIAL			—				—				—				—				—				—				—			—
TOTAL			385,258				187,275				197,982				197,117				209,632				2,588,363				1,037,202			1,551,161
Sub Corporations Grouping
*CONFIDENTIAL			3,046,807				2,819,693				227,114				2,356,696				2,548,778				38,416,419				32,135,381			6,281,038
*CONFIDENTIAL			22,692				—				22,692				—				—				387,942				52,071			335,871
*CONFIDENTIAL			2,342,112				3,114,323				(772,211	)			2,306,831				1,930,909				35,184,167				31,251,265			3,932,902
*CONFIDENTIAL			224,781				602,235				(377,454	)			675,240				632,606				8,919,338				12,069,114			(3,149,776	)
*CONFIDENTIAL			1,107,288				1,132,522				(25,235	)			836,116				841,845				15,192,934				15,729,229			(536,295	)
*CONFIDENTIAL			734,689				585,389				149,300				489,239				558,319				9,135,418				7,721,504			1,413,914
*CONFIDENTIAL			1,065,254				2,066,621				(1,001,367	)			1,915,213				1,371,361				24,749,509				33,715,932			(8,966,424	)
*CONFIDENTIAL			197,306				270,740				(73,434	)			194,381				279,637				3,409,196				5,594,377			(2,185,181	)
*CONFIDENTIAL			470,905				546,596				(75,691	)			497,641				461,614				3,805,973				—			3,805,973
TOTAL			9,211,833				11,138,119				(1,926,286	)			9,271,357				8,625,069				139,200,895				138,268,873			932,022
Joint Venture Grouping			301,784				4,700,000				(4,398,216	)			—				—				10,510,760				14,949,259			(4,438,499	)
											—
Corporate Income Grouping											—
*CONFIDENTIAL			(37,038	)			—				(37,038	)			—				—				(42,774	)			9,228			(52,002	)
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			—				—				—				—				—				—				—			—
*CONFIDENTIAL			(1,234,229	)			(2,713,137	)			1,478,908				(2,371,835	)			(2,214,688	)			(14,212,551	)			(24,067,971	)		9,855,420
TOTAL			(1,271,267	)			(2,713,137	)			1,441,870				(2,371,835	)			(2,214,688	)			(14,255,324	)			(24,058,742	)		9,803,418
*CONFIDENTIAL			4,120,061				3,348,924				771,137				2,784,790				2,334,092				60,460,050				71,010,350			(10,550,301	)
Total Fee Income			18,705,618				21,411,692				(2,706,074	)			13,511,770				12,099,052				273,215,480				272,007,841			1,207,639
Fee Income - Summary (ex HELOC Revenue)
			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL
*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL
*CONFIDENTIAL			*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL				*CONFIDENTIAL			*CONFIDENTIAL
*CONFIDENTIAL		$	*CONFIDENTIAL			$	*CONFIDENTIAL			$	*CONFIDENTIAL			$	*CONFIDENTIAL			$	*CONFIDENTIAL			$	*CONFIDENTIAL			$	*CONFIDENTIAL			*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

131

Confidential Treatment

PRICING MARGIN SUMMARY BASED ON LOANS CLOSED

DECEMBER 2004

Loan Amount

Margin

Servicing

Loan Amount

Margin

Servicing

Loan Amount

Margin

Servicing

316,343,386

*CONFIDENTIAL

*CONFIDENTIAL

280,001,045

*CONFIDENTIAL

*CONFIDENTIAL

298,527,686

*CONFIDENTIAL

*CONFIDENTIAL

$

7,464,210

*CONFIDENTIAL

*CONFIDENTIAL

$

5,246,537

*CONFIDENTIAL

*CONFIDENTIAL

$

6,669,098

*CONFIDENTIAL

*CONFIDENTIAL

Loan Amount

Margin

Servicing

Loan Amount

Margin

Servicing

Loan Amount

Margin

Servicing

245,176,821

*CONFIDENTIAL

*CONFIDENTIAL

180,754,664

*CONFIDENTIAL

*CONFIDENTIAL

5,372,993

*CONFIDENTIAL

*CONFIDENTIAL

$

5,670,083

*CONFIDENTIAL

*CONFIDENTIAL

$

2,700,212

*CONFIDENTIAL

*CONFIDENTIAL

$

68,898

*CONFIDENTIAL

*CONFIDENTIAL

Loan Amount

Margin

Servicing

Loan Amount

Margin

Servicing

Loan Amount

Margin

Servicing

21,947,000

*CONFIDENTIAL

*CONFIDENTIAL

252,041,593

*CONFIDENTIAL

*CONFIDENTIAL

92,977,517

*CONFIDENTIAL

*CONFIDENTIAL

$

498,077

*CONFIDENTIAL

*CONFIDENTIAL

$

4,748,424

*CONFIDENTIAL

*CONFIDENTIAL

$

1,739,987

*CONFIDENTIAL

*CONFIDENTIAL

Total

Wtd Avg

Wtd Avg

Loan Amount

Margin

Servicing

Loan Amount

Margin

Servicing

499,414,161

*CONFIDENTIAL

*CONFIDENTIAL

2,192,556,865

*CONFIDENTIAL

*CONFIDENTIAL

$

11,929,826

*CONFIDENTIAL

*CONFIDENTIAL

$

46,735,353

*CONFIDENTIAL

*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

133

Confidential Treatment

BRANDS

December 2004

Xxxxx Xxx Xxxxx Monthly Highlights:

1) Leads came in at 86% and volume to LPC was 88% of forecast. Volume to LPC improved to 15 per person in December 2004 vs. 13 prior year. *CONFIDENTIAL remained stable at 68. Answer rates and average speed of answer continue to be *CONFIDENTIAL answer rate with an asa of *CONFIDENTIAL Seconds. IAB was phased out in December and Satellite (new quality pgm) was rolled out as a test month. Results are not apples to apples to IAB platform. Quality program was changed in coordination with the rollout of the new sales consultant compensation plan, which is heavily weighted on *CONFIDENTIAL – as opposed to 2004 plan which was based solely on *CONFIDENTIAL. Net results of the new comp plan will be improved *CONFIDENTIAL

2) Pipeline through December averaged 41 per processor. *CONFIDENTIAL service levels continue-*CONFIDENTIAL Agent IWR and *CONFIDENTIAL % Customer IWR. Answer rates were *CONFIDENTIAL and achieved *CONFIDENTIAL % of closing target.

3) Positive variance in Bank Charges due to a reduction of the credit card fee accrual. Negative variance in Charges and Fees attributed to higher processing of lender credits.

*The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

134

Confidential Treatment

BRANDS

Xxxxx Xxx Xxxxx

		Actuals						12&0 Forecast				December				Month Volume Actuals				Month Productivity Variance
		October		November		December		January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
DRIVERS
*CONFIDENTIAL		24,060		20,592		16,235		25,850		29,196		18,632		19,099		18,235		16,235		—			—
*CONFIDENTIAL		6,158		5,203		4,027		4,369		7,192		4,564		5,329		4,027		4,027		—			—
*CONFIDENTIAL		3,903		3,975		3,697		3,175		2,372		3,665		4,920		3,697		3,697		—			—
*CONFIDENTIAL		6,650		5,604		4,508		4,784		7,891		4,834		8,853		4,308		4,308		—			—
*CONFIDENTIAL		4,179		4,258		3,978		3,356		2,567		3,942		8,262		3,978		3,978		—			—
*CONFIDENTIAL		265		248		239		245		311		257		354		249		305		(10	)		(66	)
*CONFIDENTIAL		210		197		194		173		189		201		243		201		198		(7	)		(4	)
*CONFIDENTIAL		91		83		68		106		94		72		54		55		53		3			15
*CONFIDENTIAL		23		21		17		18		23		18		15		18		13		1			4
*CONFIDENTIAL		32		28		22		28		42		24		28		21		22		1			0
*CONFIDENTIAL		20		22		21		19		14		20		26		20		20		1			0

BRANDS

Xxxxx Xxx Xxxxx

		Actuals						12&0 Forecast				December				Month Volume Actuals				Month Productivity Variance
		October		November		December		January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
SUMMARY HEADCOUNT
BRANDs
*CONFIDENTIAL		3		3		3		3		3		3		3		3		3		—			—
*CONFIDENTIAL		43		38		38		28		35		29		43		28		37		10			1
*CONFIDENTIAL		—		—		—		245		311		257		354		249		305		(249	)		(305	)
*CONFIDENTIAL		139		122		111		—		—		—		—		—		—		111			111
*CONFIDENTIAL		126		126		128		—		—		—		—		—		—		128			128
*CONFIDENTIAL		—		—		—		—		—		—		—		—		—		—			—
*CONFIDENTIAL		78		76		72		63		63		72		65		72		57		—			15
*CONFIDENTIAL		2		1		1		—		—		—		—		—		—		1			1
*CONFIDENTIAL		10		10		10		10		10		10		10		10		10		—			—
*CONFIDENTIAL		401		376		363		349		421		371		474		352		412		1			(49	)
*CONFIDENTIAL		—		—		—		—		—		—		—		—		—		—			—
*CONFIDENTIAL		210		197		194		173		189		201		243		201		198		(7	)		(4	)
*CONFIDENTIAL		7		8		7		4		4		4		4		4		4		3			3
*CONFIDENTIAL		2		2		2		1		1		1		2		1		2		1			—
*CONFIDENTIAL		29		27		25		22		22		20		28		20		23		6			3
*CONFIDENTIAL		20		32		30		30		30		37		42		38		35		(8	)		(5	)
*CONFIDENTIAL		14		12		12		11		11		10		12		10		10		2			2
*CONFIDENTIAL		282		279		271		241		258		273		331		273		272		(2	)		(1	)
BRANDs Headcount		683		655		634		590		679		644		806		635		684		(1	)		(50	)

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

135

Confidential Treatment

BRANDS

Xxxxx Xxx Xxxxx

		Actuals								12&0 Forecast				December				Month Volume Actuals				Month Productivity Variance						Explanation of Budget Productivity Variances
		October		November			December			January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
Indirect Costs
*CONFIDENTIAL		1,922,203		1,908,082			1,972,049			1,600,365		1,709,047		1,891,410		2,271,182		1,570,997		1,934,869		101,051			37,179
*CONFIDENTIAL		41,258		31,117			60,086			54,904		63,239		31,729		—		30,587		—		29,199			50,088			*CONFIDENTIAL
*CONFIDENTIAL		828		—			(563	)		—		—		—		—		—		—		(563	)		(563	)
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		13,419		10,241			7,077			38,706		2,987		4,640		5,744		4,574		4,863		2,503			2,214
*CONFIDENTIAL		1,891,669		1,333,201			1,153,472			988,513		1,008,882		1,053,118		1,297,458		1,027,758		1,101,402		125,714			52,070			*CONFIDENTIAL
*CONFIDENTIAL		430,915		454,792			334,797			357,650		373,267		335,205		391,278		330,078		333,091		4,719			1,706
*CONFIDENTIAL		269,674		202,437			184,992			305,309		307,969		270,099		321,176		255,904		273,264		(80,911	)		88,272			*CONFIDENTIAL
*CONFIDENTIAL		4,569,966		3,939,843			3,711,910			3,345,447		3,465,392		3,586,200		4,286,839		3,530,198		3,647,489		181,712			64,420			*CONFIDENTIAL
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		2,961		6,880			5,858			30,319		19,412		30,500		30,500		30,500		30,500		(24,642	)		(24,642	)		*CONFIDENTIAL
*CONFIDENTIAL		3,124		9,442			4,457			5,733		3,733		7,833		6,733		7,833		6,733		(3,377	)		(2,277	)
*CONFIDENTIAL		108,881		(22,535	)		40,260			8,000		29,000		24,553		31,405		24,553		24,957		15,707			15,303			*CONFIDENTIAL
*CONFIDENTIAL		5,923		11,719			4,285			8,530		9,755		8,875		12,875		8,700		11,200		(4,415	)		(6,915	)		*CONFIDENTIAL
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		272			6,415			1,200		1,200		1,200		—		1,200		—		5,215			6,415
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		42			83			1,000		1,000		—		—		—		—		83			83
*CONFIDENTIAL		363,929		147,377			158,022			190,805		197,982		176,307		168,644		186,806		167,682		(10,783	)		(11,660	)
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		27,367		27,367			27,357			24,613		24,729		24,159		29,596		24,113		25,113		3,255			2,254
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		15,801		5,648			(24,729	)		18,467		31,090		20,289		23,690		17,902		17,902		(42,631	)		(42,631	)		*CONFIDENTIAL
*CONFIDENTIAL		—		1,729			282			—		—		—		—		—		—		282			282
*CONFIDENTIAL		1,356		93,453			396			2,026		2,479		8,687		18,545		8,573		15,775		(8,177	)		(15,379	)		*CONFIDENTIAL
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		202,275		246,742			108,271			94,069		147,790		110,139		181,083		98,437		136,788		9,634			(28,617	)		*CONFIDENTIAL
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		84,202		115,401			98,674			42,067		31,432		74,302		24,599		74,940		18,485		23,734			80,189			*CONFIDENTIAL
*CONFIDENTIAL		8,810		5,450			2,500			7,431		5,588		7,978		3,997		8,004		3,004		(5,504	)		(504	)
*CONFIDENTIAL		13,000		10,250			10,250			11,303		8,498		14,163		12,299		14,243		9,243		(3,993	)		1,008
*CONFIDENTIAL		13,160		10,721			7,496			12,931		9,828		23,376		36,232		23,587		27,317		(16,091	)		(19,821	)		*CONFIDENTIAL
*CONFIDENTIAL		5,082		5,598			2,795			1,984		1,483		3,000		3,000		3,000		3,000		(205	)		(205	)
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		1,158		2,935			2,685			—		—		—		—		—		—		2,685			2,685
*CONFIDENTIAL		—		25			135			—		—		—		—		—		—		135			135
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—		—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		1,020,662		809,706			446,410			350,000		350,000		350,000		17,562		350,000		17,562		96,410			428,848			*CONFIDENTIAL
*CONFIDENTIAL		63,905		(45,409	)		(51,730	)		—		—		—		—		—		—		(91,730	)		(51,730	)		*CONFIDENTIAL
Total Indirect Expenses		6,511,563		5,382,654			4,560,091			4,155,725		4,340,391		4,471,561		4,907,800		4,392,589		4,162,751		167,502			397,340
*CONFIDENTIAL		979		961			1,059			869		550		925		716		1,020		955		39			92			*CONFIDENTIAL
*CONFIDENTIAL		1,558		1,284			1,146			1,235		1,691		1,134		784		1,104		1,046		42			100			*CONFIDENTIAL
*CONFIDENTIAL		587		703			652			699		439		742		625		819		847		42			15			*CONFIDENTIAL
*CONFIDENTIAL		1,094		925			933			994		1,350		910		685		887		917		46			18			*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

136

Confidential Treatment

BRANDS

Xxxxx Xxx Xxxxx

		DECEMBER YTD												Full Year
		Actuals		Budget		Variance			Budget Volume Actuals		Budget Productivity Variance			2004 Forecast		2004 Budget		Variance			2003 Actuals		Variance			Budget Volume Actuals		Budget Productivity Variance
DRIVERS
*CONFIDENTIAL		324,947		378,447		(53,500	)		324,947		—			324,947		378,447		(53,500	)		419,820		(94,873	)		324,947		—
*CONFIDENTIAL		67,103		105,879		(18,774	)		87,105		—			87,105		105,879		(18,774	)		124,884		(37,779	)		87,105		—
*CONFIDENTIAL		52,093		64,776		(12,683	)		52,093		—			52,093		64,776		(12,683	)		85,331		(33,238	)		52,093		—
*CONFIDENTIAL		94,108		132,405		(38,297	)		94,108		—			94,108		116,382		(22,274	)		135,714		(41,806	)		94,108		—
*CONFIDENTIAL		56,163		81,679		(25,516	)		56,163		—			56,163		71,102		(14,939	)		92,527		(36,364	)		56,163		—
*CONFIDENTIAL		239		354		(115	)		305		(66	)		299		337		(00	)		000		00			000		3
*CONFIDENTIAL		194		243		(49	)		198		(4	)		206		237		(30	)		314		(107	)		203		4
*CONFIDENTIAL		113		89		24			89		24			91		94		(3	)		141		(50	)		91		(1	)
*CONFIDENTIAL		30		25		5			24		7			24		26		(2	)		42		(18	)		24		(0	)
*CONFIDENTIAL		40		45		(5	)		40		1			38		41		(3	)		38		2			39		(1	)
*CONFIDENTIAL		24		28		(4	)		24		0			23		25		(2	)		25		(2	)		23		(0	)

BRANDS

Xxxxx Xxx Xxxxx

		DECEMBER YTD												Full Year Average
		Actuals		Budget		Variance			Budget Volume Actuals		Budget Productivity Variance			2004 Forecast		2004 Budget		Variance			2003 Actuals		Variance			Budget Volume Actuals		Budget Productivity Variance
SUMMARY HEADCOUNT
BRANDs
*CONFIDENTIAL		3		3		—			3		—			3		3		(0	)		4		(2	)		3		(0	)
*CONFIDENTIAL		38		43		(5	)		37		1			38		41		(4	)		37		1			36		1
*CONFIDENTIAL		—		354		(354	)		305		(305	)		299		337		(00	)		000		00			000		3
*CONFIDENTIAL		111		—		111			—		111			—		—		—			—		—			—		—
*CONFIDENTIAL		128		—		128			—		128			—		—		—			—		—			—		—
*CONFIDENTIAL		—		—		—			—		—			—		—		—			10		(10	)		—		—
*CONFIDENTIAL		72		65		7			57		15			74		67		7			78		(4	)		62		12
*CONFIDENTIAL		1		—		1			—		1			17		12		6			33		(15	)		12		6
*CONFIDENTIAL		10		10		—			10		—			11		10		1			6		5			10		1
*CONFIDENTIAL		363		474		(111	)		412		(49	)		442		470		(00	)		000		00			000		23
*CONFIDENTIAL		—		—		—			—		—			—		—		—			28		(28	)		—		—
*CONFIDENTIAL		194		243		(49	)		198		(4	)		206		237		(30	)		232		(26	)		203		4
*CONFIDENTIAL		—		—		—			—		—			—		—		—			54		(54	)		—		—
*CONFIDENTIAL		7		4		3			4		3			9		12		(3	)		35		(26	)		11		(2	)
*CONFIDENTIAL		2		2		—			2		—			2		2		—			4		(2	)		2		—
*CONFIDENTIAL		—		—		—			—		—			—		—		—			2		(2	)		—		—
*CONFIDENTIAL		—		—		—			—		—			—		—		—			5		(5	)		—		—
*CONFIDENTIAL		—		—		—			—		—			—		—		—			14		(14	)		—		—
*CONFIDENTIAL		26		28		(2	)		23		3			31		28		3			34		(3	)		24		6
*CONFIDENTIAL		—		—		—			—		—			1		—		1			36		(35	)		—		1
*CONFIDENTIAL		30		42		(12	)		35		(5	)		29		42		(13	)		48		(19	)		36		(7	)
*CONFIDENTIAL		—		—		—			—		—			0		—		0			6		(5	)		—		0
*CONFIDENTIAL		12		12		—			10		2			14		12		2			13		1			11		3
*CONFIDENTIAL		271		331		(60	)		272		(1	)		292		333		(41	)		510		(218	)		287		5
BRANDs Headcount		634		806		(172	)		684		(50	)		733		803		(70	)		926		(193	)		706		27

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

137

Confidential Treatment

BRANDS

Xxxxx Xxx Xxxxx

		DECEMBER YTD															Full Year
		Actuals			Budget			Variance			Budget Volume Actuals			Budget Productivity Variance			2004 Forecast			2004 Budget			Variance			2003 Actuals		Variance			Budget Volume Actuals			Budget Productivity Variance
Indirect Costs		24,824,795			25,763,920			(939,125	)		22,750,323			2,074,472			24,824,795			25,763,920			(939,125	)		30,508,096		(5,683,300	)		22,750,323			2,074,472
*CONFIDENTIAL		1,467,605			2,997,854			(1,530,249	)		1,952,185			(494,581	)		1,467,605			2,997,854			(1,530,249	)		4,301,070		(2,833,465	)		1,962,185			(494,581	)
*CONFIDENTIAL		56,075			1,797			54,278			1,797			54,278			56,075			1,797			54,278			1,130,424		(1,074,349	)		1,797			54,278
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		19,635			12,019			7,615			12,019			7,615			19,635			12,019			7,615			570,902		(551,267	)		12,019			7,615
*CONFIDENTIAL		174,487			144,513			29,954			136,173			38,294			174,467			144,513			29,954			324,275		(149,807	)		136,173			38,294
*CONFIDENTIAL		18,771,892			18,702,633			69,260			16,242,050			2,529,843			18,771,892			18,702,633			69,260			25,863,177		(7,091,285	)		16,242,050			2,529,843
*CONFIDENTIAL		6,807,594			5,438,859			368,735			4,734,651			1,072,943			5,807,594			5,438,859			368,735			6,746,800		(939,205	)		4,734,651			1,072,943
*CONFIDENTIAL		3,797,898			4,658,768			(860,870	)		4,045,168			(247,267	)		3,797,898			4,658,768			(860,870	)		4,964,749		(1,166,851	)		4,045,166			(247,267	)
*CONFIDENTIAL
*CONFIDENTIAL		54,919,961			57,720,364			(2,800,403	)		49,884,363			5,035,598			54,919,961			57,720,364			(2,800,403	)		74,409,492		(19,489,530	)		49,884,363			5,035,598
*CONFIDENTIAL		5,054			—			5,054			—			5,054			5,054			—			5,054			4,643		411			—			5,054
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		134,211			234,777			(100,566	)		221,017			(86,806	)		134,211			234,777			(100,586	)		180,469		(45,258	)		221,017			(86,806	)
*CONFIDENTIAL		124,281			97,420			26,860			97,306			26,975			124,281			97,420			26,860			196,971		(72,690	)		97,306			26,975
*CONFIDENTIAL		642,757			521,532			121,225			434,213			208,543			642,757			521,532			121,225			821,825		(179,068	)		434,213			208,543
*CONFIDENTIAL		113,423			155,698			(42,276	)		139,748			(28,326	)		113,423			155,698			(42,276	)		526,386		(412,963	)		139,748			(26,326	)
*CONFIDENTIAL		3,752			—			3,752			—			3,752			3,752			—			3,752			56,065		(52,314	)		—			3,752
*CONFIDENTIAL		33,227			6,102			27,126			6,102			27,126			33,227			6,102			27,126			28,165		5,062			6,102			27,126
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		20,789			838			19,951			838			19,951			20,789			838			19,951			49,719		(28,931	)		838			19,951
*CONFIDENTIAL		2,664,213			2,907,642			(243,429	)		2,599,443			64,771			2,664,213			2,907,642			(243,429	)		4,437,622		(1,773,409	)		2,599,443			64,771
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		324,092			352,838			(28,746	)		312,108			11,984			324,092			352,838			(28,746	)		349,451		(25,359	)		312,108			11,984
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		330,130			496,452			(166,321	)		413,037			(82,906	)		330,130			496,452			(166,321	)		734,376		(404,246	)		413,037			(82,906	)
*CONFIDENTIAL		51,336			45,462			5,874			45,462			5,874			51,336			45,462			5,874			36,792		14,544			45,462			5,874
*CONFIDENTIAL		192,558			274,873			(142,315	)		236,741			(104,183	)		132,558			274,873			(142,315	)		281,069		(148,511	)		236,741			(104,183	)
*CONFIDENTIAL		—			16,000			(16,000	)		16,000			(16,000	)		—			16,000			(16,000	)		—		—			16,000			(16,000	)
*CONFIDENTIAL		2,141,818			2,998,834			(857,018	)		2,411,642			(269,826	)		2,141,816			2,998,834			(857,018	)		3,384,957		(1,243,141	)		2,411,642			(269,826	)
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		1,145,505			642,558			502,947			565,129			580,376			1,145,505			642,558			502,947			2,935,877		(1,790,372	)		565,129			580,376
*CONFIDENTIAL		125,485			82,400			43,085			71,934			53,551			125,485			82,400			43,085			308,278		(182,793	)		71,934			53,551
*CONFIDENTIAL		241,983			185,730			56,253			154,023			87,961			241,983			185,730			56,253			331,575		(89,592	)		154,023			87,961
*CONFIDENTIAL		196,734			432,530			(236,797	)		341,905			(146,171	)		195,734			432,530			(236,797	)		628,854		(433,120	)		341,905			(146,171	)
*CONFIDENTIAL		51,969			41,852			10,117			41,852			10,117			51,969			41,852			10,117			43,331		8,638			41,852			10,117
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		968			—			968			—			968			968			—			968			5,191		(4,223	)		—			968
*CONFIDENTIAL		110,886			32,685			78,201			32,665			78,201			110,886			32,685			78,201			473,639		(362,753	)		32,685			78,201
*CONFIDENTIAL		(3,265	)		(5,212	)		1,947			(5,212	)		1,947			(3,285	)		(5,212	)		1,947			2,703		(5,968	)		(5,212	)		1,947
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		5,870,337			1,270,561			4,299,776			1,270,561			4,299,776			5,570,337			1,270,561			4,299,776			2,174,715		3,395,621			1,270,561			4,299,776
*CONFIDENTIAL		(511,738	)		(966,561	)		454,823			(966,561	)		454,823			(511,738	)		(966,561	)		454,823			90,527		(602,265	)		(966,561	)		454,823
Total Indirect Expenses		68,569,465			67,545,375			1,024,090			58,324,334			10,245,131			68,569,465			67,545,375			1,024,090			92,492,693		(23,923,228	)		58,324,334			10,245,131
*CONFIDENTIAL		729			510			218			620			109			729			580			148			682		47			620			109
*CONFIDENTIAL		1,221			827			394			1,038			182			1,221			950			271			1,000		221			1,038			182
*CONFIDENTIAL		584			436			148			530			54			584			498			88			548		35			530			54
*CONFIDENTIAL		978			707			271			888			90			978			812			166			804		174			888			90

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

138

Confidential Treatment

BRANDS-Teleservices

Xxxxx Xxx Xxxxx

		Actuals						12&0 Forecast				December				Monthly Volume Actuals				Monthly Productivity Variance
		October		November		December		January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
DRIVERS
*CONFIDENTIAL		24,060		20,592		16,235		25,860		29,196		18,632		19,099		16,235		16,235		—			—
*CONFIDENTIAL		6,158		5,203		4,027		4,369		7,192		4,564		5,329		4,027		4,027		—			—
*CONFIDENTIAL		3,903		3,975		3,697		3,175		2,372		3,665		4,920		3,697		3,697		—			—
*CONFIDENTIAL		6,650		5,604		4,308		4,784		7,891		4,834		6,853		4,308		4,308		—			—
*CONFIDENTIAL		4,179		4,258		3,978		3,366		2,567		3,942		6,262		3,978		3,978		—			—
*CONFIDENTIAL		265		248		239		245		311		257		354		249		305		(10	)		(66	)
*CONFIDENTIAL		91		83		68		108		94		72		54		65		53		3			15
*CONFIDENTIAL		23		21		17		18		23		18		15		16		13		1			4
BRANDS-Teleservices Xxxxx Xxx Xxxxx
		Actuals						12&0 Forecast				December				Monthly Volume Actuals				Monthly Productivity Variance
		October		November		December		January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
SUMMARY HEADCOUNT
BRANDs
*CONFIDENTIAL		3		3		3		3		3		3		3		3		3		—			—
*CONFIDENTIAL		43		38		38		28		35		29		43		28		37		10			1
*CONFIDENTIAL		—		—		—		245		311		257		354		249		305		(249	)		(305	)
*CONFIDENTIAL		139		122		111		—		—		—		—		—		—		111			111
*CONFIDENTIAL		126		126		128		—		—		—		—		—		—		128			128
*CONFIDENTIAL		—		—		—		—		—		—		—		—		—		—			—
*CONFIDENTIAL		78		76		72		63		83		72		65		72		57		—			15
*CONFIDENTIAL		2		1		1		—		—		—		—		—		—		1			1
*CONFIDENTIAL		10		10		10		10		10		10		10		10		10		—			—
Brands Teleservices SubTotal		401		376		363		349		421		371		474		362		412		1			(49	)

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

138

Confidential Treatment

BRANDS-Teleservices

Xxxxx Xxx Xxxxx

		Actuals									12&0 Forecast				December				Monthly Volume Actuals				Monthly Productivity Variance
		October			November			December			January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
Indirect Costs
*CONFIDENTIAL		1,021,103			1,013,388			1,026,156			870,314		972,450		1,010,486		1,229,319		989,452		1,078,436		36,703			(52,284	)
*CONFIDENTIAL		38,800			30,174			58,515			50,840		49,331		31,477		—		30,635		—		27,880			58,615
*CONFIDENTIAL		828			—			(563	)		—		—		—		—		—		—		(563	)		(563	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		13,419			1,714			1,557			36,941		1,100		2,639		3,383		2,571		2,935		(1,014	)		(1,378	)
*CONFIDENTIAL		1,678,974			1,116,588			932,295			771,238		838,883		767,643		952,416		742,869		819,858		189,426			112,437
*CONFIDENTIAL		264,757			292,139			204,590			216,011		236,211		209,117		239,991		203,986		208,812		604			(4,223	)
*CONFIDENTIAL		188,441			121,536			101,146			198,212		210,608		165,100		196,356		160,902		170,846		(59,756	)		(69,701	)
*CONFIDENTIAL		3,206,321			2,575,538			2,232,695			2,143,556		2,308,583		2,186,463		2,621,465		2,130,414		2,280,888		193,281			42,607
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		2,961			1,500			6,142			30,319		19,412		18,000		18,000		18,000		18,000		(12,858	)		(12,858	)
*CONFIDENTIAL		2,453			7,898			4,457			3,733		3,733		4,833		3,733		4,833		3,733		(377	)		723
*CONFIDENTIAL		16,602			—			32,783			4,000		4,000		18,000		9,083		18,000		8,151		14,783			24,632
*CONFIDENTIAL		3,591			2,807			2,420			5,900		7,125		6,575		8,075		6,400		7,200		(3,980	)		(4,780	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			6,081			—		—		—		—		—		—		6,081			6,081
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			42			83			1,000		1,000		—		—		—		—		83			83
*CONFIDENTIAL		205,291			79,760			80,800			93,096		105,104		75,460		77,351		65,752		65,305		15,048			15,496
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		15,576			15,576			15,676			14,794		14,249		13,967		17,565		13,908		15,250		1,667			326
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		15,801			5,646			(24,729	)		18,467		31,090		20,289		23,690		17,902		17,902		(42,631	)		(42,631	)
*CONFIDENTIAL		—			1,729			282			—		—		—		—		—		—		282			282
*CONFIDENTIAL		954			45,845			195			2,013		2,466		3,685		12,642		3,565		10,956		(3,371	)		(10,762	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		182,262			205,709			92,094			88,174		143,295		92,346		139,962		81,822		105,769		10,272			(13,675	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		88,815			107,841			84,006			42,067		31,432		73,302		24,599		73,940		18,485		10,066			65,521
*CONFIDENTIAL		6,750			3,250			1,000			5,159		3,855		2,978		3,997		3,004		3,004		(2,004	)		(2,004	)
*CONFIDENTIAL		11,000			8,000			6,750			7,937		5,931		9,163		12,299		9,243		9,243		(2,493	)		(2,493	)
*CONFIDENTIAL		2,169			1,016			(2,409	)		2,159		1,613		3,665		4,920		3,697		3,697		(6,106	)		(6,106	)
*CONFIDENTIAL		2,786			4,148			1,995			1,984		1,483		3,000		3,000		3,000		3,000		(1,005	)		(1,005	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		(3,489	)		(3,123	)		2,745			—		—		—		—		—		—		(2,745	)		(2,745	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		24,797			(36,715	)		(6,393	)		—		—		—		—		—		—		(6,393	)		(6,393	)
Total Indirect Expenses		3,784,640			3,026,465			2,621,084			2,464,360		2,684,370		2,531,726		2,980,382		2,453,480		2,570,583		167,604			50,500
*CONFIDENTIAL		589			540			608			515		340		524		435		570		597		39			12
*CONFIDENTIAL		906			711			659			732		1,046		642		476		617		646		42			13
*CONFIDENTIAL		482			460			539			448		293		452		383		495		529		45			10
*CONFIDENTIAL		767			605			584			637		899		555		419		536		573		49			11

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

139

Confidential Treatment

BRANDS-Teleservices

Xxxxx Xxx Xxxxx

		DECEMBER YTD												Full Year
		Actuals		Budget		Variance			Budget Volume Actuals		Budget Productivity Variance			2004 Forecast		2004 Budget		Variance			2003 Actuals		Variance			Budget Volume Actuals		Budget Productivity Variance
DRIVERS
*CONFIDENTIAL		324,947		378,447		(53,500	)		324,947		—			324,947		378,447		(53,500	)		419,820		(94,873	)		324,947		—
*CONFIDENTIAL		87,105		105,879		(18,774	)		87,105		—			87,105		105,879		(18,774	)		124,884		(37,779	)		87,105		—
*CONFIDENTIAL		52,093		64,776		(12,683	)		52,093		—			52,093		64,776		(12,683	)		85,331		(33,238	)		52,093		—
*CONFIDENTIAL		94,108		132,405		(38,297	)		94,108		—			94,108		116,382		(22,274	)		135,714		(41,606	)		94,108		—
*CONFIDENTIAL		56,163		81,679		(25,516	)		56,163		—			56,163		71,102		(14,939	)		92,527		(36,364	)		56,163		—
*CONFIDENTIAL		239		354		(115	)		305		(66	)		299		337		(00	)		000		00			000		3
*CONFIDENTIAL		113		89		24			89		24			91		94		(3	)		141		(50	)		91		(1	)
*CONFIDENTIAL		30		25		5			24		7			24		26		(2	)		42		(18	)		24		(0	)
BRANDS-Teleservices Xxxxx Xxx Xxxxx
		DECEMBER YTD												Full Year Average
		Actuals		Budget		Variance			Budget Volume Actuals		Budget Productivity Variance			2004 Forecast		2004 Budget		Variance			2003 Actuals		Variance			Budget Volume Actuals		Budget Productivity Variance
SUMMARY HEADCOUNT
BRANDs
*CONFIDENTIAL		3		3		—			3		—			3		3		(0	)		4		(2	)		3		(0	)
*CONFIDENTIAL		38		43		(5	)		37		1			38		41		(4	)		37		1			36		1
*CONFIDENTIAL		—		354		(354	)		305		(305	)		299		337		(00	)		000		00			000		3
*CONFIDENTIAL		111		—		111			—		111			—		—		—			—		—			—		—
*CONFIDENTIAL		128		—		128			—		128			—		—		—			—		—			—		—
*CONFIDENTIAL		—		—		—			—		—			—		—		—			10		(10	)		—		—
*CONFIDENTIAL		72		65		7			57		15			74		67		7			78		(4	)		62		12
*CONFIDENTIAL		1		—		1			—		1			17		12		6			33		(15	)		12		6
*CONFIDENTIAL		10		10		—			10		—			11		10		1			6		5			10		1
Brands Teleservices SubTotal		363		474		(111	)		412		(49	)		442		470		(00	)		000		00			000		23

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

140

Confidential Treatment

BRANDS-Teleservices

Xxxxx Xxx Xxxxx

		DECEMBER YTD															Full Year
		Actuals			Budget			Variance			Budget Volume Actuals			Budget Productivity Variance			2004 Forecast			2004 Budget			Variance			2003 Actuals		Variance			Budget Volume Actuals			Budget Productivity Variance
Indirect Costs
*CONFIDENTIAL		13,458,265			14,042,751			(584,485	)		12,639,594			818,671			13,458,265			14,042,751			(584,485	)		14,038,095		(579,829	)		12,639,594			818,671
*CONFIDENTIAL		873,533			1,744,520			(870,987	)		1,167,454			(293,920	)		873,533			1,744,520			(870,987	)		2,247,073		(1,373,540	)		1,167,454			(293,920	)
*CONFIDENTIAL		41,859			561			41,298			561			41,298			41,859			561			41,298			13,203		28,655			561			41,298
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			368,431		(368,431	)		—			—
*CONFIDENTIAL		133,343			118,193			15,150			113,800			19,543			133,343			118,193			15,150			175,794		(42,450	)		113,800			19,543
*CONFIDENTIAL		15,436,422			14,885,047			551,375			13,053,806			2,382,616			15,436,422			14,885,047			551,375			19,187,508		(3,751,086	)		13,053,806			2,382,616
*CONFIDENTIAL		3,740,583			3,523,915			216,668			3,112,481			628,102			3,740,583			3,523,915			216,668			3,737,109		3,474			3,112,481			628,102
*CONFIDENTIAL		2,436,474			3,024,895			(588,422	)		2,661,724			(225,251	)		2,436,474			3,024,895			(588,422	)		2,728,963		(292,489	)		2,661,724			(225,251	)
*CONFIDENTIAL		36,120,480			37,339,882			(1,219,402	)		32,749,420			3,371,060			36,120,480			37,339,882			(1,219,402	)		42,496,175		(6,375,696	)		32,749,420			3,371,060
*CONFIDENTIAL		—			—			—			—			—			—			—			—			4,643		(4,643	)		—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		120,359			190,653			(70,294	)		176,892			(56,533	)		120,359			190,653			(70,294	)		157,467		(37,108	)		176,892			(56,533	)
*CONFIDENTIAL		99,459			57,345			42,114			57,345			42,114			99,459			57,345			42,114			142,900		(43,441	)		57,345			42,114
*CONFIDENTIAL		145,023			169,044			(24,021	)		154,011			(8,988	)		145,023			169,044			(24,021	)		173,225		(28,202	)		154,011			(8,988	)
*CONFIDENTIAL		74,126			101,349			(27,223	)		92,599			(18,473	)		74,126			101,349			(27,223	)		183,513		(109,386	)		92,599			(18,473	)
*CONFIDENTIAL		3,752			—			3,752			—			3,752			3,752			—			3,752			6,232		(2,480	)		—			3,752
*CONFIDENTIAL		13,334			72			13,262			72			13,262			13,334			72			13,262			1,114		12,221			72			13,262
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		11,087			355			10,732			355			10,732			11,087			355			10,732			38,957		(27,870	)		355			10,732
*CONFIDENTIAL		1,498,811			1,530,812			(32,001	)		1,311,850			186,961			1,498,811			1,530,812			(32,001	)		2,257,397		(758,586	)		1,311,850			186,961
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		192,208			210,350			(18,143	)		189,536			2,672			192,208			210,350			(18,143	)		168,699		23,508			189,536			2,672
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		330,130			496,452			(166,321	)		413,037			(82,906	)		330,130			496,452			(166,321	)		734,376		(404,246	)		413,037			(82,906	)
*CONFIDENTIAL		42,049			39,116			2,933			39,116			2,933			42,049			39,116			2,933			35,711		6,338			39,116			2,933
*CONFIDENTIAL		62,116			185,562			(123,446	)		162,104			(99,988	)		62,116			185,562			(123,446	)		216,989		(154,873	)		162,104			(99,988	)
*CONFIDENTIAL		—			16,000			(16,000	)		16,000			(16,000	)		—			16,000			(16,000	)		—		—			16,000			(16,000	)
*CONFIDENTIAL		1,854,148			2,469,700			(615,552	)		1,983,615			(129,466	)		1,854,148			2,469,700			(615,552	)		2,867,530		(1,013,381	)		1,983,615			(129,466	)
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		1,032,953			609,181			423,774			531,752			501,203			1,032,955			609,181			423,774			2,637,435		(1,604,480	)		531,752			501,203
*CONFIDENTIAL		91,925			71,800			20,125			61,334			30,591			91,925			71,800			20,125			269,025		(177,100	)		61,334			30,591
*CONFIDENTIAL		186,825			176,980			9,845			145,273			41,553			186,825			176,980			9,845			270,650		(83,825	)		145,273			41,553
*CONFIDENTIAL		27,912			63,416			(35,504	)		50,733			(22,821	)		27,912			63,416			(35,504	)		134,722		(106,810	)		50,733			(22,821	)
*CONFIDENTIAL		31,883			38,074			(6,191	)		38,074			(6,191	)		31,883			38,074			(6,191	)		35,915		(4,031	)		38,074			(6,191	)
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			5,191		(5,191	)		—			—
*CONFIDENTIAL		23,334			12,238			11,095			12,238			11,095			23,334			12,238			11,095			168,448		(145,115	)		12,238			11,095
*CONFIDENTIAL		848			(78	)		926			(78	)		926			848			(78	)		926			5,535		(4,688	)		(78	)		926
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—		—			—			—
*CONFIDENTIAL		(396,458	)		(973,709	)		577,251			(973,709	)		577,251			(396,458	)		(973,709	)		577,251			609,961		(1,006,420	)		(973,709	)		577,251
Total Indirect Expenses		41,566,306			42,804,595			(1,238,290	)		37,211,568			4,354,737			41,566,306			42,804,595			(1,238,290	)		53,621,810		(12,055,504	)		37,211,568			4,354,737
*CONFIDENTIAL		442			323			118			395			46			442			368			74			395		47			395			48
*CONFIDENTIAL		740			524			216			663			78			740			602			138			580		161			663			78
*CONFIDENTIAL		384			282			102			348			36			384			321			63			313		71			348			36
*CONFIDENTIAL		643			457			186			583			60			643			525			118			459		184			583			60

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

141

Confidential Treatment

BRANDS-Production

Xxxxx Xxx Xxxxx

		Actuals						12&0 Forecast				December				Monthly Volume Actuals				Monthly Productivity Variance
		October		November		December		January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
DRIVERS
*CONFIDENTIAL		24,060		20,592		18,235		25,860		29,196		18,632		19,099		16,235		16,235		—			—
*CONFIDENTIAL		6,158		5,203		4,027		4,369		7,192		4,564		5,329		4,027		4,027		—			—
*CONFIDENTIAL		3,903		3,975		3,697		3,175		2,372		3,665		4,920		3,697		3,697		—			—
*CONFIDENTIAL		6,650		5,604		4,308		4,784		7,891		4,834		6,853		4,308		4,308		—			—
*CONFIDENTIAL		4,179		4,258		3,978		3,366		2,567		3,942		6,262		3,978		3,978		—			—
*CONFIDENTIAL		210		197		194		173		189		201		243		201		198		(7	)		(4	)
*CONFIDENTIAL		32		28		22		28		42		24		28		21		22		1			0
*CONFIDENTIAL		20		22		21		19		14		20		26		20		20		1			0
BRANDS-Production Xxxxx Xxx Xxxxx
		Actuals						12&0 Forecast				December				Monthly Volume Actuals				Monthly Productivity Variance
		October		November		December		January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
SUMMARY HEADCOUNT
BRANDs
*CONFIDENTIAL		—		—		—		—		—		—		—		—		—		—			—
*CONFIDENTIAL		210		197		194		173		189		201		243		201		198		(7	)		(4	)
*CONFIDENTIAL		7		9		7		4		4		4		4		4		4		3			3
*CONFIDENTIAL		2		2		2		1		1		1		2		1		2		1			—
*CONFIDENTIAL		29		27		25		22		22		20		28		20		23		6			3
*CONFIDENTIAL		—		—		—		—		—		—		—		—		—		—			—
*CONFIDENTIAL		20		32		30		30		30		37		42		38		35		(8	)		(5	)
*CONFIDENTIAL		14		12		12		11		11		10		12		10		10		2			2
Brands Production SubTotal		282		279		271		241		258		273		331		273		272		(2	)		(1	)

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

142

BRANDS-Production

Xxxxx Xxx Xxxxx

		Actuals									12&0 Forecast				December				Month Volume Actuals				Month Productivity Variance
		October			November			December			January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
Indirect Costs
*CONFIDENTIAL		901,100			894,694			945,893			730,052		736,598		880,923		1,041,863		881,545		856,433		64,348			89,480
*CONFIDENTIAL		2,458			943			1,571			4,063		13,908		252		—		252		—		1,319			1,571
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			8,500			5,520			1,765		1,887		2,001		2,361		2,003		1,928		3,517			3,592
*CONFIDENTIAL		212,695			216,614			221,177			217,276		169,999		285,474		345,042		284,889		281,544		(63,713	)		(60,367	)
*CONFIDENTIAL		166,158			162,553			130,207			141,638		137,056		126,088		151,287		126,092		124,279		4,115			5,928
*CONFIDENTIAL		81,233			80,902			83,847			107,097		97,361		104,995		124,821		105,002		102,418		(21,155	)		(18,571	)
*CONFIDENTIAL		1,363,645			1,364,305			1,388,214			1,201,891		1,156,809		1,399,737		1,665,374		1,399,784		1,366,601		(11,569	)		21,613
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			5,380			716			—		—		12,500		12,500		12,500		12,500		(11,784	)		(11,784	)
*CONFIDENTIAL		671			1,545			—			2,000		—		3,000		3,000		3,000		3,000		(3,000	)		(3,000	)
*CONFIDENTIAL		92,279			(22,535	)		7,477			4,000		25,000		6,553		22,322		6,553		16,806		924			(9,329	)
*CONFIDENTIAL		2,333			8,912			1,866			2,630		2,630		2,300		4,800		2,300		4,000		(435	)		(2,135	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			272			334			1,200		1,200		1,200		—		1,200		—		(866	)		334
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		158,637			67,617			76,222			97,509		92,878		100,847		111,294		101,054		102,378		(25,832	)		(27,155	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		11,791			11,791			11,791			9,819		10,480		10,192		12,030		10,204		9,863		1,587			1,929
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—				—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		402			47,608			202			13		13		5,002		5,903		5,008		4,819		(4,807	)		(4,617	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		20,013			41,034			16,177			5,894		4,495		17,793		41,121		16,616		31,019		(439	)		(14,842	)
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		(4,612	)		7,561			14,667			—		—		1,000		—		1,000		—		13,667			14,661
*CONFIDENTIAL		2,060			2,200			1,500			2,272		1,733		5,000		—		5,000		—		(3,500	)		1,500
*CONFIDENTIAL		2,000			2,250			3,800			3,366		2,567		5,000		—		5,000		—		(1,500	)		3,500
*CONFIDENTIAL		10,991			9,705			9,904			10,772		8,215		19,711		31,312		19,890		23,620		(9,986	)		(13,716	)
*CONFIDENTIAL		2,296			1,450			800			—		—		—		—		—		—		800			800
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		4,647			6,508			5,430			—		—		—		—		—		—		5,430			5,430
*CONFIDENTIAL		—			25			135			—		—		—		—		—		—		135			135
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—			—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		1,020,662			809,708			446,410			350,000		350,000		350,000		17,562		350,000		17,562		96,410			428,848
*CONFIDENTIAL		39,108			(8,694	)		(45,337	)		—		—		—		—		—		—		(45,337	)		(45,337	)
Total Indirect Expenses		2,726,923			2,356,189			1,939,008			1,691,366		1,656,021		1,939,835		1,927,218		1,939,109		1,592,168		(102	)		346,840
*CONFIDENTIAL		410			420			450			354		210		401		281		450		370		(0	)		81
*CONFIDENTIAL		653			553			487			502		645		492		306		487		400		(0	)		87
*CONFIDENTIAL		205			240			322			251		147		290		243		325		317		(3	)		5
		326			320			349			357		451		355		266		352		344		(3	)		5

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

143

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BRANDS-Production

Xxxxx Xxx Xxxxx

				DECEMBER YTD										Full Year
		Actuals		Budget		Variance			Budget Volume Actual*		Budget Productivity Variance			2004 Forecast		2004 Budget		Variance			2003 Actuals		Variance			Budget Volume Actuals		Budget Productivity Variance I
DRIVERS
*CONFIDENTIAL		324,947		378,447		(53,500	)		324,947		—			324,947		378,447		(53,500	)		419,820		(94,873	)		324,947		—
*CONFIDENTIAL		87,105		105,879		(18,774	)		87,105		—			87,105		105,879		(18,774	)		124,884		(37,779	)		87,105		—
*CONFIDENTIAL		52,093		64,776		(12,683	)		52,033		—			52,093		84,7 76		(12,683	)		85,331		(33,230	)				—
*CONFIDENTIAL		94,108		132,405		(38,297	)		94,108		—			94,108		116,382		(22,274	)		135,714		(41,606	)		94,108		—
*CONFIDENTIAL		96,163		81,679		(25,516	)		56,163		—			56,163		71,102		(14,939	)		92,527		(36,364	)		56,163		—
*CONFIDENTIAL		194		243		(49	)		198		(4	)		206		237		(30	)		314		(107	)		203		4
*CONFIDENTIAL		40		45		(5	)		40		1			38		41		(3	)		36		2			39		(1	)
*CONFIDENTIAL		24		28		(4	)		24		0			23		25		(2	)		25		(2	)		23		(0	)
BRANDS-Production Xxxxx Xxx Xxxxx
		DECEMBER YTD												Full Year Average
		Actuals		Budget		Variance			Budget Volume Actuals		Budget Productivity Variance			2004 Forecast		2004 Budget		Variance			2003 Actuals		Variance			Budget Volume Actuals		Budget Productivity Variance
SUMMARY HEADCOUNT
BRANDS
*CONFIDENTIAL		—		—		—			—		—			—		—		—			28		(28	)		—		—
*CONFIDENTIAL		—		243		(49	)		198		(4	)		206		237		(30	)		232		(26	)		203		4
*CONFIDENTIAL		—		—		—			—		—			—		—		—			54		(54	)		—		—
*CONFIDENTIAL		7		4		3			4		3			9		12		(3	)		35		(26	)		11		(2	)
*CONFIDENTIAL		2		2		—			2		—			2		2		—			4		(2	)		2		—
*CONFIDENTIAL		—		—		—			—		—			—		—		—			2		(2	)		—		—
*CONFIDENTIAL		—		—		—			—		—			—		—		—			5		(5	)		—		—
*CONFIDENTIAL		—		—		—			—		—			—		—		—			14		(14	)		—		—
*CONFIDENTIAL		26		28		(2	)		23		3			31		28		3			34		(3	)		24		6
*CONFIDENTIAL		—		—		—			—		—			1		—		1			36		(35	)		—		1
*CONFIDENTIAL		30		42		(12	)		35		(5	)		29		42		(13	)		48		(19	)		36		(7	)
*CONFIDENTIAL		—		—		—			—		—			0		—		0			6		(5	)		—		0
*CONFIDENTIAL		12		12		—			10		2			14		12		2			13		1			11		3
Brands Production Sub Total		271		331		(60	)		272		(1	)		292		333		(41	)		510		(218	)		287		5

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

144

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BRANDS-Production

Xxxxx Xxx Xxxxx

		DECEMBER YTD															Full Year
		Actuals			Budget			Variance			Budget Volume Actuals			Budget Productivity Variance			2004 Forecast			2004 Budget			Variance			2003 Actuals			Variance			Budget Volume Actuals			Budget Productivity Variance
Indirect Costs
*CONFIDENTIAL		11,366,530			11,721,170			(354,640	)		10,110,729			1,255,801			11,366,530			11,721,170			(354,640			16,470,001			(5,103,471	)		10,110,729			1,255,801
*CONFIDENTIAL		594,071			1,253,334			(659,263	)		794,732			(200,660	)		594,071			1,253,334			(659,263			2,053,996			(1,459,925	)		794,732			(200,660	)
*CONFIDENTIAL		14,216			1,236			12,980			1,236			12,980			14,216			1,236			12,980			1,117,221			(1,103,005	)		1,236			12,980
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		19,635			12,019			7,615			12,019			7,615			19,635			12,019			7,615			202,471			(182,837	)		12,019			7,615
*CONFIDENTIAL		41,124			26,320			14,804			22,373			18,751			41,124			26,320			14,804			148,481			(107,357	)		22,373			18,751
*CONFIDENTIAL		3,335,470			3,817,585			(482,115	)		3,188,244			147,226			3,335,470			3,817,585			(482,115	)		6,675,669			(3,340,199	)		3,188,244			147,226
*CONFIDENTIAL		2,067,011			1,914,945			152,066			1,622,170			444,841			2,067,011			1,914,945			152,066			3,009,690			(942,679	)		1,622,170			444,841
*CONFIDENTIAL		1,361,425			1,633,873			(272,448	)		1,383,441			(22,017	)		1,361,425			1,633,873			(272,448	)		2,235,787			(874,362	)		1,383,441			(22,017	)
*CONFIDENTIAL		18,799,482			20,380,482			(1,581,000	)		17,134,943			1,664,538			18,799,482			20,380,482			(1,581,000	)		31,913,316			(13,113,835	)		17,134,943			1,664,538
*CONFIDENTIAL		5,054			—			5,054			—			5,054			5,054			—			5,054			—			5,054			—			5,054
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		13,852			44,125			(30,273	)		44,125			(30,273	)		13,852			44,125			(30,273	)		23,002			(9,150	)		44,125			(30,273	)
*CONFIDENTIAL		24,822			40,075			(15,254	)		39,961			(15,139	)		24,822			40,075			(15,254	)		54,071			(29,250	)		39,961			(15,139	)
*CONFIDENTIAL		497,734			352,488			145,246			280,203			217,532			497,734			352,488			145,246			648,600			(150,866	)		280,203			217,532
*CONFIDENTIAL		39,297			54,350			(15,053	)		47,150			(7,853	)		39,297			54,350			(15,053	)		342,873			(303,577	)		47,150			(7,853	)
*CONFIDENTIAL		—			—			—			—			—			—			—			—			49,834			(49,834	)		—			—
*CONFIDENTIAL		19,893			6,030			13,863			6,030			13,863			19,893			6,030			13,863			27,052			(7,159	)		6,030			13,863
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		9,702			483			9,219			483			9,219			9,702			483			9,219			10,763			(1,061	)		483			9,219
*CONFIDENTIAL		1,165,402			1,376,830			(211,428	)		1,287,592			(122,191	)		1,165,402			1,376,830			(211,428	)		2,180,225			(1,014,823	)		1,287,592			(122,191	)
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		131,884			142,488			(10,603	)		122,572			9,313			131,884			142,488			(10,603	)		180,752			(48,868	)		122,572			9,313
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		9,287			6,346			2,941			6,346			2,941			9,287			6,346			2,941			1,081			8,206			6,346			2,941
*CONFIDENTIAL		70,442			89,311			(18,869	)		74,638			(4,195	)		70,442			89,311			(18,869	)		64,080			6,362			74,638			(4,195	)
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		287,668			529,134			(241,466	)		428,027			(140,359	)		287,668			529,134			(241,466	)		517,427			(229,760	)		428,027			(140,359	)
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		112,550			33,378			79,173			33,378			79,173			112,550			33,378			79,173			298,442			(185,892	)		33,378			79,173
*CONFIDENTIAL		33,560			10,600			22,960			10,600			22,960			33,560			10,600			22,960			39,253			(5,693	)		10,600			22,960
*CONFIDENTIAL		55,158			8,750			46,408			8,750			46,408			55,158			8,750			46,408			60,925			(5,767	)		8,750			46,408
*CONFIDENTIAL		167,822			369,115			(201,293	)		291,173			(123,351	)		167,822			369,115			(201,293	)		494,132			(326,310	)		291,173			(123,351	)
*CONFIDENTIAL		20,086			3,777			16,308			3,777			16,308			20,086			3,777			16,308			7,417			12,669			3,777			16,308
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		968			—			968			—			968			968			—			968			—			968			—			968
*CONFIDENTIAL		87,553			20,447			67,106			20,447			67,106			87,553			20,447			67,106			305,191			(217,638	)		20,447			67,106
*CONFIDENTIAL		(4,113	)		(5,135	)		1,022			(5,135	)		1,022			(4,113	)		(5,135	)		1,022			(2,833	)		(1,280	)		(5,135	)		1,022
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		—			—			—			—			—			—			—			—			—			—			—			—
*CONFIDENTIAL		5,570,337			1,270,561			4,299,776			1,270,561			4,299,776			5,570,337			1,270,561			4,299,776			2,174,715			3,395,621			1,270,561			4,299,776
*CONFIDENTIAL		(115,280	)		7,147			(122,428	)		7,147			(122,428	)		(115,280	)		7,147			(122,428	)		(519,434	)		404,154			7,147			(122,428	)
Total Indirect Expenses		27,003,159			24,740,780			2,262,380			21,112,766			5,890,394			27,003,159			24,740,780			2,262,380			38,870,883			(11,867,724	)		21,112,766			5,890,394
*CONFIDENTIAL		287			187			100			224			63			287			213			74			286			1			224			63
*CONFIDENTIAL		481			303			178			376			105			481			348			133			420			61			376			105
*CONFIDENTIAL		200			154			48			182			18			200			175			25			235			(35	)		182			18
*CONFIDENTIAL		335			250			85			305			30			335			287			48			345			(10	)		305			30

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

145

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Cendant Mortgage Monthly Operational Update

Teleservices Statistics (Sales)		December 2003			December 2004			Percentage Change (+/-)
Answer rates		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Average speed of answer		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Percentage of calls answered within *CONFIDENTIAL secs		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Leads per person		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Outbound calls per lead		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Percentage of purchase leads		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%

Loans Processing Center		December 2003			December 2004			Percentage Change (+/-)
Answer rates		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Average speed of answers		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Percentage of calls answered within *CONFIDENTIAL secs		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Loans per person		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Percentage of “I would recommend”		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Average Survey results		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Outbound call per loan		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Average talk time		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Percentage of purchase closings		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%

Agent Help Desk		December 2003			December 2004			Percentage Change (+/-)
Answer rates		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Average speed of answer		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%
Percentage of calls answered within *CONFIDENTIAL secs		*CONFIDENTIAL	%		*CONFIDENTIAL	%		*CONFIDENTIAL	%

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

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Cendant Mortgage Monthly Operational Update

Teleservice statistics				Definitions
Answer rates		Answer Rate = *CONFIDENTIAL
Average speed of answer		*CONFIDENTIAL
Percentage of calls answered within *CONFIDENTIAL secs		Of the calls answered in Teleservices, the percentage of calls that were answered within *CONFIDENTIAL seconds
Leads per person		*CONFIDENTIAL
Internal Affairs Bureau Results (Pass %)		*CONFIDENTIAL
Outbound calls per lead		*CONFIDENTIAL
Percentage of purchase leads		Of the total leads received by Teleservices, the percentage of leads that were purchase leads as opposed to refinance leads.

Loan Processing Center				Definitions
Answer rates		Answer Rate = *CONFIDENTIAL
Average speed of answer		*CONFIDENTIAL
Percentage of calls answered within *CONFIDENTIAL secs		Of the calls answered in the Loan Processing Center, the percentage of calls that were answered within *CONFIDENTIAL seconds
Leads per person		*CONFIDENTIAL
Percentage of “I would recommend”		*CONFIDENTIAL
Outbound calls per loan		*CONFIDENTIAL
Average talk time		*CONFIDENTIAL
Percentage of purchase closings		Of the total leads received by the Loan Processing Center, the percentage of leads that were purchase leads as opposed to refinance leads.

Agent Help Desk				Definitions
Answer rates		*CONFIDENTIAL
Average speed of answer		*CONFIDENTIAL
Percentage of calls answered within *CONFIDENTIAL secs		Of the calls answered at the Agent Help Desk, the percentage of calls that were answered within *CONFIDENTIAL seconds

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

147

*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

148

Confidential Treatment

Brands/NRT Monthly Management Report Overview

*CONFIDENTIAL

Month		Last Year		*CONFIDENTIAL Current		+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year			*CONFIDENTIAL Current			+/-
2003-09		34,283		30,324		88.5	%		17,801		15,356		86.3	%		51.9	%		50.6	%		1.3	%		6,794		6,348		93.4	%		41.3	%		38.2	%		-3.2	%		19.8	%		20.9	%		-1.1	%
2003-10		35,228		29,195		82.9	%		17,994		14,924		82.9	%		51.1	%		51.1	%		0.0	%		6,986		5,793		82.9	%		38.8	%		38.8	%		0.0	%		19.8	%		19.8	%		0.0	%
2003-11		29,598		23,317		78.8	%		15,201		12,057		79.3	%		51.4	%		51.7	%		-0.4	%		5,846		4,653		79.6	%		38.6	%		38.5	%		-0.1	%		19.8	%		20.0	%		-0.2	%
2003-12		22,332		20,866		93.4	%		11,307		9,807		86.7	%		50.6	%		47.0	%		3.6	%		4,412		3,801		86.2	%		38.8	%		39.0	%		0.3	%		19.8	%		18.2	%		1.5	%
2004-01		35,494		33,807		95.2	%		18,788		16,452		87.6	%		52.9	%		48.7	%		4.3	%		6,901		6,015		87.2	%		36.6	%		36.7	%		0.2	%		19.4	%		17.8	%		1.7	%
2004-02		31,627		31,940		101.0	%		16,673		17,304		103.8	%		52.7	%		54.2	%		-1.5	%		6,123		6,614		108.0	%		38.2	%		36.7	%		-1.5	%		19.4	%		20.7	%		-1.3	%
2004-03		40,842		39,744		97.3	%		21,639		22,210		102.6	%		53.0	%		55.9	%		-2.9	%		8,641		9,040		104.6	%		40.7	%		39.9	%		-0.8	%		21.2	%		22.7	%		-1.6	%
2004-04		38,430		37,266		97.0	%		20,360		19,661		96.6	%		53.0	%		52.8	%		0.2	%		7,643		7,873		103.0	%		40.0	%		37.5	%		-2.5	%		19.9	%		21.1	%		-1.2	%
2004-05		15,824		32,561		205.8	%		8,223		17,663		214.8	%		52.0	%		54.2	%		-2.3	%		2,742		7,574		276.2	%		42.9	%		33.3	%		-9.5	%		17.3	%		23.3	%		-5.9	%
2004-06		39,734		33,427		84.1	%		21,755		18,211		83.7	%		54.8	%		54.5	%		0.3	%		8,696		8,451		97.2	%		46.4	%		40.0	%		-6.4	%		21.9	%		25.3	%		-3.4	%
2004-07		37,892		31,523		83.2	%		20,484		16,785		81.9	%		54.1	%		53.2	%		0.8	%		8,673		6,930		79.9	%		41.3	%		42.3	%		1.1	%		22.9	%		22.0	%		0.9	%

*CONFIDENTIAL

Month		Last Year		*CONFIDENTIAL Current		+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year			*CONFIDENTIAL Current			+/-
2003-09		21,435		18,658		87.0	%		10,274		8,655		84.2	%		47.9	%		46.4	%		1.5	%		3,936		3,480		88.4	%		40.2	%		38.3	%		-1.9	%		18.4	%		18.7	%		-0.3	%
2003-10		22,183		17,959		81.0	%		10,368		8,447		81.5	%		46.7	%		47.0	%		-0.3	%		4,072		3,262		80.1	%		38.6	%		39.3	%		0.7	%		18.4	%		18.2	%		0.2	%
2003-11		18,681		13,685		73.3	%		8,835		6,584		74.5	%		47.3	%		48.1	%		-0.8	%		3,423		2,555		74.6	%		38.8	%		38.7	%		-0.1	%		18.3	%		18.7	%		-0.3	%
2003-12		14,523		12,426		85.6	%		6,753		5,510		81.6	%		46.5	%		44.3	%		2.2	%		2,633		2,133		81.0	%		38.7	%		39.0	%		0.3	%		18.1	%		17.2	%		1.0	%
2004-01		22,834		20,741		90.8	%		11,090		9,301		83.9	%		48.6	%		44.8	%		3.7	%		4,087		3,436		84.1	%		36.9	%		36.9	%		-0.1	%		17.9	%		16.6	%		1.3	%
2004-02		20,265		19,492		96.2	%		9,890		9,694		98.0	%		48.8	%		49.7	%		-0.9	%		3,667		3,727		101.6	%		38.4	%		37.1	%		-1.4	%		18.1	%		19.1	%		-1.0	%
2004-03		25,917		23,899		92.2	%		12,728		12,487		98.1	%		49.1	%		52.2	%		-3.1	%		5,076		5,093		100.3	%		40.8	%		39.9	%		-0.9	%		19.6	%		21.3	%		-1.7	%
2004-04		24,676		22,548		91.4	%		12,254		11,120		90.7	%		49.7	%		49.3	%		0.3	%		4,642		4,364		94.0	%		39.2	%		37.9	%		-1.4	%		18.8	%		19.4	%		-0.5	%
2004-05		10,223		19,896		194.6	%		4,945		10,176		205.8	%		48.4	%		51.1	%		-2.8	%		1,668		4,378		262.5	%		43.0	%		33.7	%		-9.3	%		16.3	%		22.0	%		-5.7	%
2004-06		25,419		20,640		81.2	%		13,099		10,409		79.5	%		51.5	%		50.4	%		1.1	%		5,206		4,879		93.7	%		46.9	%		39.7	%		-7.1	%		20.5	%		23.6	%		-3.2	%
2004-07		25,010		19,638		78.5	%		12,761		9,784		76.7	%		51.0	%		49.8	%		1.2	%		5,490		3,978		72.5	%		40.7	%		43.0	%		2.4	%		22.0	%		20.3	%		1.7	%

*CONFIDENTIAL

Month		Last Year		*CONFIDENTIAL Current		+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year			*CONFIDENTIAL Current			+/-
2003-09		12,848		8,883		69.1	%		7,527		5,117		68.0	%		58.6	%		57.6	%		1.0	%		2,858		1,994		69.8	%		39.0	%		38.0	%		-1.0	%		22.2	%		22.4	%		-0.2	%
2003-10		13,045		8,468		64.9	%		7,626		4,971		65.2	%		58.5	%		58.7	%		-0.2	%		2,914		1,760		60.4	%		35.4	%		38.2	%		2.8	%		22.3	%		20.8	%		1.6	%
2003-11		10,917		6,841		62.7	%		6,366		4,074		64.0	%		58.3	%		59.6	%		-1.2	%		2,423		1,399		57.7	%		34.3	%		38.1	%		3.7	%		22.2	%		20.5	%		1.7	%
2003-12		7,809		5,944		76.1	%		4,554		3,124		68.6	%		58.3	%		52.6	%		5.8	%		1,779		1,103		62.0	%		35.3	%		39.1	%		3.8	%		22.8	%		18.6	%		4.2	%
2004-01		12,660		10,266		81.1	%		7,698		5,749		74.7	%		60.8	%		56.0	%		4.8	%		2,814		1,933		68.7	%		33.6	%		36.6	%		2.9	%		22.2	%		18.8	%		3.4	%
2004-02		11,362		9,877		86.9	%		6,783		6,212		91.6	%		59.7	%		62.9	%		-3.2	%		2,456		2,214		90.1	%		35.6	%		36.2	%		0.6	%		21.6	%		22.4	%		-0.8	%
2004-03		14,925		12,585		84.3	%		8,911		7,934		89.0	%		59.7	%		63.0	%		-3.3	%		3,565		3,024		84.8	%		38.1	%		40.0	%		1.9	%		23.9	%		24.0	%		-0.1	%
2004-04		13,754		11,505		83.6	%		8,106		6,946		85.7	%		58.9	%		60.4	%		-1.4	%		3,001		2,618		87.2	%		37.7	%		37.0	%		-0.7	%		21.8	%		22.8	%		-0.9	%
2004-05		5,601		9,763		174.3	%		3,278		6,081		185.5	%		58.5	%		62.3	%		-3.8	%		1,074		2,473		230.3	%		40.7	%		32.8	%		-7.9	%		19.2	%		25.3	%		-6.2	%
2004-06		14,315		9,613		67.2	%		8,656		6,056		70.0	%		60.5	%		63.0	%		-2.5	%		3,490		2,590		74.2	%		42.8	%		40.3	%		-2.4	%		24.4	%		26.9	%		-2.6	%
2004-07		12,882		8,699		67.5	%		7,723		5,409		70.0	%		60.0	%		62.2	%		-2.2	%		3,183		2,052		64.5	%		37.9	%		41.2	%		3.3	%		24.7	%		23.6	%		1.1	%

Month		Last Year		*CONFIDENTIAL Current		+/-		Last Year		*CONFIDENTIAL Current		+/-		Last Year		*CONFIDENTIAL Current			+/-		Last Year		*CONFIDENTIAL Current		+/-		Last Year			*CONFIDENTIAL Current		+/-		Last Year		*CONFIDENTIAL Current			+/-
2003-09				2,783						1,584						56.9	%						874				55.2	%								31.4	%
2003-10				2,768						1,506						54.4	%						771				51.2	%								27.9	%
2003-11				2,791						1,399						50.1	%						699				50.0	%								25.0	%
2003-12				2,496						1,173						47.0	%						565				48.2	%								22.6	%
2004-01				2,800						1,402						50.1	%						646				46.1	%								23.1	%
2004-02				2,571						1,398						54.4	%						673				48.1	%								26.2	%
2004-03				3,260						1,789						54.9	%						923				51.6	%								28.3	%
2004-04				3,213						1,595						49.6	%						891				55.9	%								27.7	%
2004-05				2,902						1,406						48.4	%						723				51.4	%								24.9	%
2004-06				3,174						1,746						55.0	%						982				56.2	%								30.9	%
2004-07				3,186						1,592						50.0	%						900				56.5	%								28.2	%

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

149

Confidential Treatment

Brands/NRT Monthly Management Report Overview

*CONFIDENTIAL

Month		Last Year		*CONFIDENTIAL Current		+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year			*CONFIDENTIAL Current			+/-
2003-09		7,636		6,877		90.1	%		3,874		3,356		86.6	%		50.7	%		48.8	%		1.9	%		1,507		1,369		90.8	%		40.8	%		38.9	%		-1.9	%		19.7	%		19.9	%		-0.2	%
2003-10		8,269		6,617		80.0	%		4,110		3,303		80.4	%		49.7	%		49.9	%		-0.2	%		1,594		1,238		77.7	%		37.5	%		38.8	%		1.3	%		19.3	%		18.7	%		0.6	%
2003-11		6,880		4,871		70.8	%		3,403		2,492		73.2	%		49.5	%		51.2	%		-1.7	%		1,326		987		74.4	%		39.6	%		39.0	%		-0.6	%		19.3	%		20.3	%		-1.0	%
2003-12		5,514		4,491		81.4	%		2,726		2,116		77.6	%		49.4	%		47.1	%		2.3	%		1,079		831		77.0	%		39.3	%		39.6	%		0.3	%		19.6	%		18.5	%		1.1	%
2004-01		8,859		7,763		87.6	%		4,599		3,751		81.6	%		51.9	%		48.3	%		3.6	%		1,704		1,374		80.6	%		36.6	%		37.1	%		0.4	%		19.2	%		17.7	%		1.5	%
2004-02		8,078		7,273		90.0	%		4,238		3,854		90.9	%		52.5	%		53.0	%		-0.5	%		1,561		1,475		94.5	%		38.3	%		36.8	%		-1.4	%		19.3	%		20.3	%		-1.0	%
2004-03		10,626		9,165		86.3	%		5,526		5,090		92.1	%		52.0	%		55.5	%		-3.5	%		2,263		2,082		92.0	%		40.9	%		41.0	%		0.0	%		21.3	%		22.7	%		-1.4	%
2004-04		9,836		8,373		85.1	%		5,186		4,329		83.5	%		52.7	%		51.7	%		1.0	%		1,979		1,741		88.0	%		40.2	%		38.2	%		-2.1	%		20.1	%		20.8	%		-0.7	%
2004-05		4,026		7,401		183.8	%		1,988		3,900		196.2	%		49.4	%		52.7	%		-3.3	%		693		1,730		249.6	%		44.4	%		34.9	%		-9.5	%		17.2	%		23.4	%		-6.2	%
2004-06		9,880		7,601		76.9	%		5,304		4,147		78.2	%		53.7	%		54.6	%		-0.9	%		2,118		1,981		93.5	%		47.8	%		39.9	%		-7.8	%		21.4	%		26.1	%		-4.6	%
2004-07		9,517		7,272		76.4	%		5,135		3,897		75.9	%		54.0	%		53.6	%		0.4	%		2,221		1,564		70.4	%		40.1	%		43.3	%		3.1	%		23.3	%		21.5	%		1.8	%

*CONFIDENTIAL

Month		Last Year		*CONFIDENTIAL Current		+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year			*CONFIDENTIAL Current			+/-
2003-09		8,761		7,728		88.2	%		4,126		3,470		84.1	%		47.1	%		44.9	%		2.2	%		1,529		1,327		86.8	%		38.2	%		37.1	%		1.27	%		17.5	%		17.2	%		0.3	%
2003-10		9,108		7,287		80.0	%		4,254		3,275		77.0	%		46.7	%		44.9	%		1.8	%		1,643		1,251		76.1	%		38.2	%		38.6	%		0.4	%		18.0	%		17.2	%		0.9	%
2003-11		7,732		5,679		73.4	%		3,591		2,584		72.0	%		46.4	%		45.5	%		0.9	%		1,372		972		70.8	%		37.6	%		38.2	%		0.6	%		17.7	%		17.1	%		0.6	%
2003-12		5,811		5,049		86.9	%		2,685		2,098		78.1	%		46.2	%		41.6	%		4.7	%		1,016		785		77.3	%		37.4	%		37.8	%		0.4	%		17.5	%		15.5	%		1.9	%
2004-01		9,019		8,357		92.7	%		4,297		3,536		82.3	%		47.6	%		42.3	%		5.3	%		1,519		1,290		84.9	%		36.5	%		35.4	%		-1.1	%		16.8	%		15.4	%		1.4	%
2004-02		8,060		7,951		98.6	%		3,829		3,739		97.6	%		47.5	%		47.0	%		0.5	%		1,394		1,390		99.7	%		37.2	%		36.4	%		-0.8	%		17.3	%		17.5	%		-0.2	%
2004-03		10,372		9,249		89.2	%		4,898		4,514		92.2	%		47.2	%		48.8	%		-1.6	%		1,903		1,799		94.5	%		39.9	%		38.9	%		-1.0	%		18.3	%		19.5	%		-1.1	%
2004-04		10,229		9,185		89.8	%		4,843		4,291		88.6	%		47.3	%		46.7	%		0.6	%		1,782		1,598		89.7	%		37.2	%		36.8	%		-0.4	%		17.4	%		17.4	%		0.0	%
2004-05		4,105		7,922		193.0	%		1,958		3,866		197.4	%		47.7	%		48.8	%		-1.1	%		654		1,570		240.1	%		40.6	%		33.4	%		-7.2	%		15.9	%		19.8	%		-3.9	%
2004-06		10,169		8,194		80.6	%		5,106		3,832		75.0	%		50.2	%		46.8	%		3.4	%		1,973		1,718		87.1	%		44.8	%		38.6	%		-6.2	%		19.4	%		21.0	%		-1.6	%
2004-07		10,270		7,991		77.8	%		5,041		3,724		73.9	%		49.1	%		46.6	%		2.5	%		2,095		1,451		69.3	%		39.0	%		41.6	%		2.6	%		20.4	%		18.2	%		2.2	%

*CONFIDENTIAL

Month		Last Year		*CONFIDENTIAL Current		+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year		*CONFIDENTIAL Current		+/-			Last Year			*CONFIDENTIAL Current			+/-			Last Year			*CONFIDENTIAL Current			+/-
2003-09		2,711		2,585		95.4	%		1,348		1,215		90.1	%		49.7	%		47.0	%		2.7	%		476		504		105.9	%		41.5	%		35.3	%		-62.2	%		17.6	%		19.5	%		-1.9	%
2003-10		2,784		2,582		92.7	%		1,287		1,213		94.3	%		46.2	%		47.0	%		-0.8	%		478		461		96.4	%		38.0	%		37.1	%		-0.9	%		17.2	%		17.9	%		-0.7	%
2003-11		2,434		2,047		84.1	%		1,184		1,005		84.9	%		48.6	%		49.1	%		-0.5	%		413		370		89.6	%		36.8	%		34.9	%		-1.9	%		17.0	%		18.1	%		-1.1	%
2003-12		1,922		1,927		100.3	%		900		876		97.3	%		46.8	%		45.5	%		1.4	%		342		325		95.0	%		37.1	%		38.0	%		0.9	%		17.8	%		16.9	%		0.9	%
2004-01		3,111		3,237		104.1	%		1,504		1,393		92.6	%		48.3	%		43.0	%		5.3	%		569		501		88.0	%		36.0	%		37.8	%		1.9	%		18.3	%		15.5	%		2.8	%
2004-02		2,753		2,829		102.8	%		1,359		1,372		101.0	%		49.4	%		48.5	%		0.9	%		520		539		103.7	%		39.3	%		38.3	%		-1.0	%		18.9	%		19.1	%		-0.2	%
2004-03		3,470		3,789		109.2	%		1,746		2,019		115.6	%		50.3	%		53.3	%		-3.0	%		666		828		124.3	%		41.0	%		38.1	%		-2.9	%		19.2	%		21.9	%		-2.7	%
2004-04		3,327		3,525		106.0	%		1,691		1,812		107.2	%		50.8	%		51.4	%		-0.6	%		657		689		104.9	%		38.0	%		38.9	%		0.8	%		19.7	%		19.5	%		0.2	%
2004-05		1,432		3,199		223.4	%		733		1,694		231.1	%		51.2	%		53.0	%		-1.8	%		229		712		310.9	%		42.0	%		31.2	%		-10.8	%		16.0	%		22.3	%		-6.3	%
2004-06		3,594		3,363		93.6	%		1,851		1,723		93.1	%		51.5	%		51.2	%		0.3	%		755		790		104.6	%		45.9	%		40.8	%		-5.1	%		21.0	%		23.5	%		-2.5	%
2004-07		3,480		3,058		87.9	%		1,796		1,543		85.9	%		51.6	%		50.5	%		1.2	%		781		620		79.4	%		40.2	%		43.5	%		3.3	%		22.4	%		20.3	%		2.2	%

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

151

Confidential Treatment

DECEMBER 2004 LPC REPORT CARD, BRANDS

GOALS: Team		*CONFIDENTIAL			*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL			*CONFIDENTIAL			*CONFIDENTIAL			*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL			*CONFIDENTIAL
BS1		None			96.3	%		77		80		96.3	%		97.2	%		95	%		66.9	%		3		1					107.8	%
BS3		None			94.6	%		70		74		94.6	%		97.7	%		94	%		71.3	%		1		0					109.4	%
BS7		None			95.9	%		118		123		95.9	%		98.7	%		94	%		69.8	%		0		0					110.4	%
BS8		None			94.6	%		87		92		94.6	%		100.0	%		96	%		67.8	%		2		0					110.7	%
					95.4	%		352		369		95.4	%		98.4	%		95	%		67.7	%		7		1		25.0	%		109.6	%
BW1		None			92.3	%		84		91		92.3	%		95.3	%		98	%		67.9	%		2		2					105.8	%
BW5		None			94.9	%		74		78		94.9	%		91.3	%		98	%		73.3	%		3		0					109.3	%
BN2		None			94.7	%		89		94		94.7	%		97.8	%		93	%		60.3	%		0		1					101.2	%
					93.9	%		247		263		93.9	%		94.8	%		96	%		71.3	%		8		3		23.0	%		105.4	%
					94.8	%		599		632		94.8	%		96.6	%		95	%		68.4	%		15		4		24.0	%		107.8	%
BW3		None			93.1	%		121		130		93.1	%		98.2	%		94	%		77.7	%		3		1					105.4	%
BW9		None			94.7	%		108		114		94.7	%		98.6	%		97	%		77.6	%		0		0					92.8	%
					93.9	%		229		244		93.9	%		98.4	%		96	%		77.7	%		3		1		20.0	%		99.1	%
BW2		None			90.9	%		60		66		90.9	%		97.4	%		95	%		65.8	%		1		1					114.2	%
BW4		None			90.0	%		81		90		90.0	%		98.4	%		96	%		69.7	%		2		2					95.9	%
					90.4	%		141		156		90.4	%		97.9	%		96	%		67.9	%		6		3		24.0	%		105.1	%
BE1		None			96.3	%		79		82		96.3	%		100.0	%		93	%		65.2	%		5		0					109.4	%
BN6		None			92.7	%		89		96		92.7	%		100.0	%		94	%		63.6	%		5		0					108.0	%
BE3		None			93.6	%		58		62		93.5	%		100.0	%		97	%		65.3	%		0		0					113.7	%
					94.2	%		226		240		94.2	%		100.0	%		95	%		64.7	%		10		0		26.7	%		110.3	%
					93.1	%		596		640		93.1	%		98.8	%		95	%		70.4	%		19		4		23.6	%		105.6	%
BN7		None			93.3	%		98		105		93.3	%		100.0	%		94	%		81.6	%		2		1					101.7	%
BN8		None			98.9	%		86		87		98.9	%		93.9	%		94	%		73.7	%		2		0					96.7	%
BS9		None			94.2	%		81		86		94.2	%		98.3	%		96	%		79.9	%		0		3					102.2	%
BN4		None			87.8	%		86		98		87.8	%		100.0	%		97	%		65.2	%		2		1					104.4	%
TRB		None			87.9	%		102		116		87.9	%		95.5	%		94	%		67.9	%		0		1					85.1	%
					92.1	%		453		492		92.1	%		97.5	%		95	%		73.5	%		9		6		24.2	%		98.0	%
					92.1	%		453		492		92.1	%		97.5	%		95	%		70.4	%		9		6		24.2	%		98.0	%
BE4		83.3	%		50.0	%		36		44		81.8	%		90.0	%		94	%		37.2	%		0		0		26.7	%		96.4	%
BS2		88.5	%		0.0	%		46		54		85.2	%		86.2	%		96	%		33.6	%		0		0		31.7	%		88.9	%
					83.7	%		82		98		83.7	%		88.1	%		95	%		35.1	%		6		0		29.2	%		92.6	%
					83.7	%		82		98		83.7	%		88.1	%		95	%		35.1	%		6		0		29.2	%		92.6	%
TOTAL					92.9	%		1,730		1,862		92.9	%		97.3	%		95	%		68.4	%		49		14		24.6	%		103.3	%

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

152

Confidential Treatment

RE SALES SCORECARD

*CONFIDENTIAL

		*CONFIDENTIAL			*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL								*CONFIDENTIAL
Overall RE Sales Totals		97.9	%		85.1	%		626		418		1,038				3,294				732				533		147								37
SouthEast Totals		98.1	%		87.2	%		125		78		203				676				162				95		32								4
North-Atlantic Totals		98.7	%		89.4	%		164		94		258				805				177				138		28								15
SouthCentral Totals		95.6	%		78.9	%		85		57		142				448				87				76		28								9
West Totals		98.5	%		89.1	%		97		79		176				393				87				83		15								1
MidWest Totals		95.2	%		82.3	%		43		37		80				285				58				46		15								1
Loan Ranger Totals		98.2	%		77.4	%		35		7		42				201				59				30		12								1
Central Totals		99.6	%		92.4	%		106		73		179				687				161				94		29								6
Corporate Client Totals		97.4	%		94.3	%		67		66		133				387				86				72		17								8
Overall RE Sales AVg.’s								4		3		7		15.2		22		2.8		5		6.1		3		0.9		44.4	%		86.0			0.2
SouthEast Averages								4		3		7		14.1		23		2.8		5		3.9		3		1.0		50.4	%		76.8			0.1
North-Atlantic Averages								4		2		7		14.5		21		2.8		5		5.2		4		0.7		54.2	%		84.1			0.4
SouthCentral Averages								5		3		8		13.8		26		2.6		5		7.5		3		1.2		41.1	%		89.4			0.5
West Averages								5		4		9		12.0		20		2.6		4		8.7		5		0.8		36.3	%		85.6			0.1
MidWest Averages								3		2		5		18.2		19		3.0		4		5.5		2		0.8		44.3	%		107.0	%		0.1
Loan Ranger Averages								3		1		3		20.6		14		3.5		4		5.2		2		0.9		67.0	%		85.7	%		0.1
Central Averages								4		3		6		18.3		25		3.2		5		5.6		3		0.9		40.1	%		88.7	%		0.2
Corporate Client Averages								3		3		8		7.8		18		2.5		4		5.2		3		0.7		48.1	%		107.5	%		0.4

		*CONFIDENTIAL			*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL								*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL			*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL			*CONFIDENTIAL		*CONFIDENTIAL		*CONFIDENTIAL
Overall RE Sales Totals										10,986		22,359								101,271				12,865					3,913					3,495					1,894								1,250		941					7,335
SouthEast Totals										2,125		8,206								21,312				2,577					780					814					386								295		214					1,583				127
North-Atlantic Totals										2,860		8,172								25,118				3,367					1,233					800					463								224		180					1,712				186
SouthCentral Totals										1,753		2,665								13,208				1,999					501					462					310								191		145					1,113				213
West Totals										1,479		2,559								11,486				1,682					600					407					200								82		69					852				59
MidWest Totals										1,117		1,877								9,948				1,287					366					340					194								134		123					741				37
Loan Ranger Totals										352		1,723								7,610				1,306					415					232					99								110		60					417				50
Central Totals										1,652		3,680								20,199				1,953					543					652					343								324		210					1,334				55
Corporate Client Totals										1,795		3,446								13,664				2,018					516					751					357								381		304					1,538				141
Overall RE Sales AVg.’s		6.12	%		100.77	%		15.5		51.3		51		58.2	%		58.7	%		450		2.7		60		91.7	%		16.1		40	%		15		27	%		8		38.8	%		25.8	%		6		4		89	%		32		4.2		3.0
SouthEast Averages		5.89	%		104.14	%		17.1		51.8		127		59.7	%		85.8	%		520		2.6		63		87.7	%		19.0		42	%		20		32	%		9		40.2	%		24.3	%		7		5		104	%		37		4.0		3.1
North-Atlantic Averages		5.80	%		100.91	%		13.7		55.0		119		59.3	%		0.0	%		483		2.6		65		92.3	%		23.5		43	%		15		24	%		9		40.8	%		27.0	%		4		3		65	%		32		5.3		3.6
SouthCentral Averages		4.12	%		100.52	%		13.6		53.1		81		56.7	%		57.9	%		400		2.3		61		88.3	%		15.2		35	%		15		24	%		9		40.2	%		27.8	%		6		4		96	%		34		4.8		6.5
West Averages		3.93	%		99.99	%		14.7		56.9		98		60.2	%		51.6	%		442		2.8		65		106.4	%		19.2		35	%		16		24	%		8		36.2	%		23.5	%		3		3		81	%		33		4.9		2.3
MidWest Averages		8.47	%		106.18	%		16.8		50.8		85		58.4	%		69.8	%		452		2.7		59		86.6	%		16.6		39	%		15		26	%		9		38.0	%		26.1	%		6		6		93	%		34		4.5		1.7
Loan Ranger Averages		5.87	%		94.47	%		20.5		16.8		82		32.5	%		62.5	%		362		3.1		62		90.0	%		19.8		40	%		11		18	%		5		56.6	%		23.8	%		5		3		56	%		20		5.5		2.4
Central Averages		8.52	%		92.68	%		17.4		40.3		95		54.3	%		50.7	%		493		2.7		49		92.3	%		13.5		44	%		16		33	%		8		37.5	%		25.7	%		8		5		120	%		33		3.7		1.3
Corporate Client Averages		13.24	%		104.02	%		12.1		66.5		128		42.1	%		0	%		506		2.7		70		102.4	%		17.9		44	%		26		37	%		12		36.4	%		23.2	%		13		13		146	%		53		3.1		5.2

*CONFIDENTIAL

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

152

Confidential Treatment

DISPUTE & CHARGEBACK REPORT

Summary		0000 XXX
$ Amount Requested via Chargeback		$	206,217.17
$ Amount Requested via Disputes		$	411,637.68
Total Disputes/Chargebacks		$	517,854.85
*CONFIDENTIAL		$	348,118.33
*CONFIDENTIAL		$	196,163.80
*CONFIDENTIAL		$	73,572.72

		Jan-04			Feb-04			Mar-04			Apr-04			May-04			Jun-04			Jul-04				Aug-04			Sep-04			Oct-04			Nov-04			Dec-04			2004
# Chargebacks			44			33			64			46			45			72			51				37			51			40			44			16			543
# Disputes			64			51			88			93			91			109			95				55			53			68			50			37			854
Total # Disputes Chargebacks			108			84			152			139			136			18			146				92			104			108			94			53			1397
*CONFIDENTIAL			93			72			138			123			126			159			137				83			91			31			21			4			1078
*CONFIDENTIAL			3			3			3			9			7			2			4				0			2			1			0			0			34
*CONFIDENTIAL			12			9			11			7			3			20			5				9			9			5			13			3			106
*CONFIDENTIAL			0			0			0			0			0			0			0				0			2			71			60			46			179
Total # Disputes Chargebacks			108			84			152			139			138			151			146				92			104			108			84			53			1397
		Jan-04			Feb-04			Mar-04			Apr-04			May-04			Jun-04			Jul-04				Aug-04			Sep-04			Oct-04			Nov-04			Dec-04			2004
*CONFIDENTIAL		$	12,160.00		$	8,725.00		$	24,523.50		$	12,901.00		$	14,816.00		$	20,546.50		$	20,520.00			$	13,437.00		$	19,223.36		$	6,790.17		$	3,780.00		$	2,180.00		$	159,602.53
*CONFIDENTIAL		$	24,298.00		$	15,331.50		$	29,413.00		$	29,263.00		$	30,978.00		$	16,495.00		$	16,228.00			$	11,263.00		$	8,506.00		$	4,000.70		$	2,741.60		$			$	188,515.80
*CONFIDENTIAL		$	36,468.00		$	24,056.60		$	53,936.60		$	42,164.00		$	45,784.00		$	37,041.50		$	36,748.00			$	24,700.00		$	27,729.36		$	10,790.87		$	6,521.60		$	2,180.00		$	348,118.33
*CONFIDENTIAL		$	2,972.00		$	2,350.00		$	3,665.50		$	7,884.00		$	3,966.00		$	4,873.50		$	(1,055.00	)		$	1,860.00		$	2,475.00		$	1,185.65		$	3,717.27		$	650.00		$	34,543.33
*CONFIDENTIAL		$	10,148.25		$	3,054.50		$	19,244.00		$	27,926.50		$	17,147.50		$	34,890.39		$	30,833.00			$	9,581.72		$	7,394.82		$	1,376.40		$	22.80		$			$	161,619.88
*CONFIDENTIAL		$	13,120.25		$	5,404.50		$	22,900.50		$	35,810.50		$	21,113.50		$	39,763.89		$	28,778.00			$	10,441.72		$	9,869.82		$	2,562.05		$	3,740.07		$	650.00		$	196,163.80
*CONFIDENTIAL		$	—		$	—		$	—		$	—		$	—		$	—		$	—			$	—		$	—		$	5,083.33		$	3,693.70		$	3,293.69		$	12,070.72
*CONFIDENTIAL		$	—		$	—		$	—		$	—		$	—		$	—		$	—			$	—		$	325.00		$	26,804.45		$	19,631.92		$	14,740.63		$	61,502.00
*CONFIDENTIAL		$	—		$	—		$	—		$	—		$	—		$	—		$	—			$	—		$	325.00		$	31,887.78		$	23,325.62		$	18,034.32		$	73,572.72

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

153

Confidential Treatment

REAL ESTATE FIELD SALES

December 2004

Xxxxxxxx Xxxxxx Monthly Highlights:

1) *CONFIDENTIAL

2) *CONFIDENTIAL

3) *CONFIDENTIAL

4) Completed and communicated the 2005 business plans to the brand partners and mortgage field staff.

5) *CONFIDENTIAL

6) Full year expense variance for the department was under 5%.

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

154

Confidential Treatment

REAL ESTATE FIELD SALES *CONFIDENTIAL

Xxxxxxxx Xxxxxx

		Actuals						12&0 Forecast				December				Month Volume Actuals				Month Productivity Variance
		October		November		December		January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
DRIVERS
*CONFIDENTIAL		24,060		20,592		16,235		25,860		29,196		18,632		19,099		16,235		16,235		—			—
*CONFIDENTIAL		6,158		5,203		4,027		4,369		7,192		4,564		5,329		4,027		4,027		—			—
*CONFIDENTIAL		3,903		3,975		3,697		3,175		2,372		3,665		4,920		3,697		3,697		—			—
*CONFIDENTIAL		67		74		56		82		86		65		69		57		59		2			(1	)
*CONFIDENTIAL		22		19		14		14		21		16		19		14		15		0			(0	)
*CONFIDENTIAL		14		14		13		10		7		13		18		13		13		0			(0	)
REAL ESTATE FIELD SALES *CONFIDENTIAL Xxxxxxxx Xxxxxx
		Actuals						12&0 Forecast				December				Month Volume Actuals				Month Productivity Variance
		October		November		December		January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
SUMMARY HEADCOUNT
*CONFIDENTIAL		4		4		4		4		4		4		4		4		4		—			—
*CONFIDENTIAL		3		2		2		4		4		4		4		4		4		(2	)		(2	)
*CONFIDENTIAL		26		27		27		35		38		29		31		29		31		(2	)		(4	)
*CONFIDENTIAL		6		6		6		6		6		6		6		6		6		—			—
*CONFIDENTIAL		275		279		279		317		340		287		275		287		275		(8	)		4
*CONFIDENTIAL		1		1		1		4		4		4		4		4		4		(3	)		(3	)
*CONFIDENTIAL		5		3		3		3		3		3		5		3		5		—			(2	)
*CONFIDENTIAL		5		5		5		5		5		5		5		5		5		—			—
TOTAL OVERALL HEADCOUNT		325		327		327		378		404		342		334		342		334		(15	)		(7	)

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

155

Confidential Treatment

REAL ESTATE FIELD SALES *CONFIDENTIAL

Xxxxxxxx Xxxxxx

		Actuals								12&0 Forecast				December				Month Volume Actuals				Month Productivity Variance						Explanations of Budget Productivity Variances
		October			November		December			January ‘05		February ‘05		Forecast		Budget		Forecast		Budget		Forecast			Budget
Indirect Costs
*CONFIDENTIAL		1,368,044			1,481,114		1,555,911			1,050,563		1,020,849		1,556,628		1,557,982		1,556,628		1,557,982		(717	)		(2071	)
*CONFIDENTIAL		304			591		954			263		2,755		389		389		389		389		564			564
*CONFIDENTIAL		—			—		300			—		—		—		—		—		—		300			300
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		155,586			14,500		18,732			—		—		237,500		241,389		237,500		241,389		(218,768	)		(222,657	)		*CONFIDENTIAL
*CONFIDENTIAL		264,328			422,298		665,891			1,384,011		1,044,797		446,098		557,686		455,241		442,725		210,650			223,166			*CONFIDENTIAL
*CONFIDENTIAL		222,394			225,645		180,986			316,529		268,892		237,369		250,753		238,453		237,130		(57,467	)		(56,144	)		*CONFIDENTIAL
*CONFIDENTIAL		102,855			114,353		139,729			312,681		193,179		140,218		148,124		140,858		140,077		(1,129	)		(347	)
*CONFIDENTIAL		2,113,512			2,258,500		2,562,503			3,064,046		2,530,472		2,618,203		2,756,323		2,629,069		2,619,693		(66,566	)		(57,190	)
*CONFIDENTIAL		18,122			17,320		1,604			—		50,000		50,000		50,000		50,000		50,000		(48,396	)		(48,396	)		*CONFIDENTIAL
*CONFIDENTIAL		12,500			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			18		1,632			2,000		2,000		2,000		2,000		2,000		2,000		(368	)		(368	)
*CONFIDENTIAL		598,223			645,498		699,068			676,842		922,608		711,345		692,792		711,345		692,792		(12,227	)		6,276
*CONFIDENTIAL		588,082			532,955		587,443			478,867		567,567		688,276		408,333		688,276		408,333		(100,833	)		179,110			*CONFIDENTIAL
*CONFIDENTIAL		36,145			51,565		39,975			45,903		49,097		40,875		63,311		40,875		63,311		(900	)		(23,336	)		*CONFIDENTIAL
*CONFIDENTIAL		—			219		15,581			—		—		—		—		—		—		15,591			15,591			*CONFIDENTIAL
*CONFIDENTIAL		80			184		73			—		—		—		—		—		—		73			73			*CONFIDENTIAL
*CONFIDENTIAL		10,005			10,005		10,005			10,005		10,005		10,005		—		10,005		—		—			10,005			*CONFIDENTIAL
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		2,155			4,541		5,817			—		—		—		—		—		—		5,817			5,817			*CONFIDENTIAL
*CONFIDENTIAL		(125,230	)		139,500		131,583			124,321		140,429		90,559		95,789		78,885		79,970		52,678			51,593			*CONFIDENTIAL
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		4,745			4,359		4,268			4,449		4,449		4,413		413		4,413		413		(145	)		3,855
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		4,070			9,037		15,076			31,250		31,250		10,417		20,833		10,417		20,833		4,659			(5,757	)		*CONFIDENTIAL
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		37,509			53,296		32,599			15,000		15,000		15,000		11,000		15,000		11,000		17,599			21,599			*CONFIDENTIAL
*CONFIDENTIAL		—			25		25			—		—		—		—		—		—		25			25
*CONFIDENTIAL		—			—		(19	)		—		—		—		—		—		—		(19	)		(19	)
*CONFIDENTIAL		1,500			2,750		1,450			835		624		964		1,295		972		948		478			502
*CONFIDENTIAL		500			—		250			318		238		367		493		370		361		(120	)		(111	)
*CONFIDENTIAL		12,646			10,023		11,568			3,816		2,851		4,406		5,920		4,442		4,332		7,126			7,236			*CONFIDENTIAL
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		174			437		463			—		—		—		—		—		—		463			463
*CONFIDENTIAL		1,149			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
Total Indirect Expenses		3,315,886			3,740,232		4,120,953			4,457,651		4,326,589		4,246,829		4,108,502		4,246,069		3,953,985		(125,115	)		166,969
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		—			—		—			—		—		—		—		—		—		—			—
*CONFIDENTIAL		3,315,886			3,740,232		4,120,953			4,457,651		4,326,589		4,246,829		4,108,502		4,246,069		3,953,985		(125,115	)		168,969
*CONFIDENTIAL		538			719		1,023			1,020		602		931		771		1,054		982		(31	)		41
*CONFIDENTIAL		850			941		1,115			1,404		1,824		1,159		835		1,149		1,070		(34	)		45
*CONFIDENTIAL		343			434		636			701		352		574		517		653		651		(17	)		(14	)
*CONFIDENTIAL		542			568		693			965		1,067		714		560		711		709		(18	)		(15	)

* The term “Confidential” indicates material that has been omitted and for which confidential treatment has been requested. All such omitted material has been filed with the Securities and Exchange Commission pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

156

Confidential Treatment

REAL ESTATE FIELD SALES *CONFIDENTIAL

Xxxxxxxx Xxxxxx

		DECEMBER YTD														Full Year
		Actuals		Budget			Variance			Budget Volume Actuals			Budget Productivity Variance			2004 Forecast		2004 Budget			Variance			2003 Actuals		Variance			Budget Volume Actuals			Budget Productivity Variance
DRIVERS
*CONFIDENTIAL		324,947		378,447			(53,500	)		324,947			—			324,947		378,447			(53,500	)		381,586		(56,639	)		324,947			—
*CONFIDENTIAL		87,105		105,879			(18,774	)		87,105			—			87,105		105,879			(18,774	)		106,569		(19,464	)		87,105			—
*CONFIDENTIAL		52,083		64,776			(12,683	)		52,093			—			52,093		64,776			(12,683	)		72,791		(20,698	)		52,093			—
*CONFIDENTIAL		1,165		1,376			(211	)		1,182			(17	)		1,200		1,382			(182	)		1,305		(105	)		1,187			14
*CONFIDENTIAL		312		385			(73	)		317			(5	)		322		387			(65	)		365		(43	)		318			4
*CONFIDENTIAL		187		238			(49	)		189			(3	)		192		237			(44	)		249		(57	)		190			2
SUMMARY HEADCOUNT
*CONFIDENTIAL		4		4			—			4			—			4		4			—			4		(0	)		4			—
*CONFIDENTIAL		2		4			(2	)		4			(2	)		4		4			(0	)		4		(1	)		4			(0	)
*CONFIDENTIAL		27		31			(4	)		31			(4	)		28		30			(2	)		31		(3	)		30			(2	)
*CONFIDENTIAL		6		6			—			6			—			6		6			—			6		—			6			—
*CONFIDENTIAL		279		275			4			275			4			271		274			(3	)		292		(22	)		274			(3	)
*CONFIDENTIAL		1		4			(3	)		4			(3	)		2		3			(2	)		0		1			3			(2	)
*CONFIDENTIAL		3		5			(2	)		5			(2	)		5		5			0			6		(0	)		5			0
*CONFIDENTIAL		5		5			—			5			—			5		5			—			4		1			5			—
TOTAL OVERALL HEADCOUNT		327		334			(7	)		334			(7	)		324		331			(7	)		348		(24	)		331			(7	)
REAL ESTATE FIELD SALES *CONFIDENTIAL
Xxxxxxxx Xxxxxx
		DECEMBER YTD														Full Year
		Actuals		Budget			Variance			Budget Volume Actuals			Budget Productivity Variance			2004 Forecast		2004 Budget			Variance			2003 Actuals		Variance			Budget Volume Actuals			Budget Productivity Variance
Indirect Costs
*CONFIDENTIAL		17,467,695		17,673,577			(205,883	)		17,673,577			(205,883	)		17,467,695		17,673,577			(205,883	)		18,834,809		(1,367,114	)		17,673,577			(205,883	)
*CONFIDENTIAL		12,574		7,853			4,721			7,853			4,721			12,574		7,853			4,721			6,621		5,954			7,853			4,721
*CONFIDENTIAL		11,427		1,067			10,360			1,067			(10,360	)		11,427		1,067			10,360			5,416		6,011			1,067			10,360
*CONFIDENTIAL		—		—			—			—			—			—		—			—			—		—			—			—
*CONFIDENTIAL		52,529		16,010			34,519			18,010			34,519			52,529		18,010			34,519			37,514		15,015			18,010			34,519
*CONFIDENTIAL		899,016		1,027,945			(128,929	)		1,027,945			(128,929	)		899,016		1,027,945			(128,929	)		1,832,834		(933,818	)		1,027,945			(128,929	)
*CONFIDENTIAL		5,638,525		6,963,247			(1,424,722	)		5,837,799			(299,274	)		5,538,525		6,963,247			(1,424,722	)		7,625,426		(2,086,902	)		5,837,799			(299,274	)
*CONFIDENTIAL		2,831,084		3,036,970			(205,886	)		2,903,604			(72,520	)		2,831,084		3,036,970			(205,886	)		2,930,751		(99,667	)		2,903,604			(72,520	)
*CONFIDENTIAL		1,771,262		2,054,757			(283,495	)		1,971,669			(200,407	)		1,771,262		2,054,757			(283,495	)		2,012,456		(241,194	)		1,971,669			(200,407	)
*CONFIDENTIAL		28,584,111		30,783,426			(2,199,315	)		29,441,524			(857,413	)		28,584,111		30,783,426			(2,199,315	)		33,285,827		(4,701,716	)		29,441,524			(857,413	)
*CONFIDENTIAL		141,259		200,573			(59,314	)		200,573			(59,314	)		141,259		200,573			(59,314	)		256,463		(115,204	)		200,573			(59,314	)
*CONFIDENTIAL		12,625		—			12,625			—			12,625			12,625		—			12,625			5,863		6,762			—			12,625
*CONFIDENTIAL		10,329		20,512			(10,183	)		20,512			(10,183	)		10,329		20,512			(10,183	)		35,232		(24,903	)		20,512			(10,183	)
*CONFIDENTIAL		8,054,769		8,861,686			(806,917	)		8,861,686			(806,917	)		8,054,769		6,861,686			(806,917	)		9,569,322		(1,514,553	)		8,861,686			(806,917	)
*CONFIDENTIAL		5,538,612		5,471,928			1,086,684			5,471,928			1,086,684			6,558,612		5,471,928			1,086,684			5,384,025		1,174,587			5,471,928			1,086,684
*CONFIDENTIAL		518,444		723,448			(205,005	)		723,448			(205,005	)		518,444		723,448			(205,005	)		708,429		(189,985	)		723,448			(205,005	)
*CONFIDENTIAL		903		13,303			(12,400	)		13,303			(12,400	)		903		13,303			(12,400	)		398,372		(397,469	)		13,303			(12,400	)
*CONFIDENTIAL		1,426		596			831			598			831			1,426		596			831			62,942		(81,515	)		596			831
*CONFIDENTIAL		96,704		9,150			87,554			9,150			87,554			96,704		9,150			87,554			42,853		53,851			9,150			87,554
*CONFIDENTIAL		850		—			850			—			850			850		—