Service Level Agreements in Call Centers: Perils and Prescriptions
This document is hosted externally.
Unless the owner has removed it from the web, you can access the full document via its original URL:
https://www.kellogg.northwestern.edu/meds/deptinfo/msom2005/papers/Olsen.pdfUnless the owner has removed it from the web, you can access the full document via its original URL:
See similar contracts (1)
Alternatively, you can try searching for similar contracts: