SIXTH ADDENDUM TO SIXTH AMENDED AND RESTATED SERVICE AGREEMENT
Exhibit 99.8
SIXTH ADDENDUM TO
SIXTH AMENDED AND RESTATED SERVICE AGREEMENT
This Sixth Addendum to that certain Sixth Amended and Restated Service Agreement (the “Addendum”) effective as of the 1st day of June, 2026 (the “Effective Date”), is entered into by and between Comenity Capital Bank (“Bank”), a Utah industrial bank, with its principal place of business at ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇ and Comenity Servicing LLC (“Servicer”), a Texas limited liability company with its principal place of business at ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇ ▇▇▇▇▇.
RECITALS
WHEREAS, Bank and Servicer entered into that certain Sixth Amended and Restated Service Agreement as of January 1, 2025 (the “Agreement”) to outsource certain services to Servicer; and
WHEREAS, Bank and Servicer desire to modify certain Services and Performance Standards set forth in Appendix A and Appendix B to the Agreement.
NOW, THEREFORE, in consideration of the mutual agreements hereinafter set forth, and for other good and valuable consideration, the receipt and adequacy of which is hereby acknowledged, Bank and Servicer agree as follows:
1. Services. Bank and Servicer agree to amend the Services set forth in Appendix A to the Agreement, such that a certain Service is hereby amended as set forth in further detail in Exhibit A hereto.
2. Performance Standards. Bank and Servicer agree to amend the Performance Standards set forth in Appendix B to the Agreement, such that certain Performance Standards are hereby amended or deleted as set forth in further detail in Exhibit B hereto.
3. Miscellaneous. Capitalized terms not otherwise defined in this Addendum shall have the meanings assigned to them in the Agreement. Other than as set forth above and in Exhibit A and Exhibit B hereto, the parties agree that the Agreement, as amended by this Addendum, shall continue in full force and effect. The parties may execute this Addendum in one or more counterparts, each of which shall be deemed an original, but all of which shall constitute but one and the same instrument.
| Sixth Addendum to Sixth Amended and Restated Service Agreement Comenity Servicing LLC / Comenity Capital Bank | ||||
| 1 | ||||
IN WITNESS WHEREOF, the parties have caused this Addendum to be executed by their authorized officers effective as of the date first written above.
| COMENITY CAPITAL BANK | ||
| By: |
/s/ ▇▇▇▇▇ ▇▇▇▇▇▇ | |
| Name: |
▇▇▇▇▇ ▇▇▇▇▇▇ | |
| Title: |
President | |
| COMENITY SERVICING LLC | ||
| By: | /s/ ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇ | |
| Name: | ▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇▇▇ | |
| Title: |
President | |
| Sixth Addendum to Sixth Amended and Restated Service Agreement Comenity Servicing LLC / Comenity Capital Bank | ||||
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EXHIBIT A
| 1. | Amendments. Set forth below are revisions to an existing Service, all of which shall be incorporated into Appendix A to the Agreement. |
SECTION I: SERVICES APPLICABLE TO ALL COMENITY CAPITAL BANK PRODUCTS
| Service Category | Service Description |
Amended/ Added | ||
| Issues Management | • Assignment of issue ownership, risk pillar, and issue reviewer. • Validation of completeness and accuracy of issue description. • Verification of root cause accuracy. • Establishment of remediation plans and ownership. • Identify applicable risk(s) and control(s) to assign to issue. • Responsible for remediation and issue validation by the issue owner. • Participate in various Committees and Management forums to provide updates on issue containment, remediation and closure. • Escalate remediation roadblocks and service standard non-adherence to Bank management, as needed.
|
Amended |
| Sixth Addendum to Sixth Amended and Restated Service Agreement Comenity Servicing LLC / Comenity Capital Bank | ||||
| A-1 | ||||
EXHIBIT B
| 1. | Amendments. Set forth below are revisions to existing Performance Standards, all of which shall be incorporated into Appendix B to the Agreement. |
SECTION I: PERFORMANCE STANDARDS APPLICABLE TO ALL COMENITY CAPITAL BANK PRODUCTS
| Service Category | Performance Standard | Measuring Period |
Amended/ Added | |||
| Issues Management | Close 90% of issues within 250 days.
|
M | Amended | |||
| Complete 90% of Level 3 Consumer Containment/Remediation within 210 days.
|
M | Amended |
| 2. | Deletions. Set forth below are Performance Standards which shall be deleted from Appendix B to the Agreement. |
SECTION I: PERFORMANCE STANDARDS APPLICABLE TO ALL COMENITY CAPITAL BANK PRODUCTS
| Service Category | Performance Standard | Measuring Period |
Deleted | |||
| Issues Management | Contain 90% of non-technical issues impacting customers OR four or less non-technical issues if 90% is not achieved within timelines established in the Issues Management Procedure.
|
M | Deleted | |||
| Contain 90% of technology or system dependent issues impacting
customers OR four or less technology or system dependent issues if the 90% is not achieved within timelines established in the Issues Management Procedure.
|
M | Deleted |
| Sixth Addendum to Sixth Amended and Restated Service Agreement Comenity Servicing LLC / Comenity Capital Bank | ||||
| B-1 | ||||