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EXHIBIT 10.43
CONFIDENTIAL TREATMENT REQUESTED
PHOENIX INTERNATIONAL LTD., INC.
COOPERATIVE MARKETING AGREEMENT
Marketing Agent: ISC Financial Systems, Inc. Date: Oct. 2, 1996
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(X) Corporation ( ) Partnership
( ) Limited Partnership ( ) Limited Liability Company
State of Organization: Ohio
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Address: 0000 Xxxx Xxxx Xxxxxx
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Xxxxxxxx, Xxxx 00000
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Attention: XXXXXX
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Fax: XXXXXX
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This COOPERATIVE AGREEMENT (this "Agreement") is entered into as of
the date first set forth above by and between Phoenix International Ltd., Inc.,
a Florida corporation ("Phoenix"), and the party first identified above as the
Marketing Agent ("Marketing Agent"). The parties hereto, intending to be
legally bound, agree as follows:
1 APPOINTMENT
Subject to the terms and conditions of this Agreement, the Marketing Agent
hereby agrees to enter into a cooperative marketing relationship with Phoenix
as set forth in the relationship addendum(s) attached hereto and listed below
(the "Relationship Addendum(s)"):
SERVICES ADDENDUM
TRAINING, IMPLEMENTATION, AND SUPPORT ADDENDUM
RELATIONSHIP ADDENDUM
SERVICE BUREAU ADDENDUM
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2 DEFINITIONS
As used in this Agreement, capitalized terms shall have the following meanings:
2.1 Confidential Information means any business, technical or other
information furnished by one party hereto to the other or disclosed by one
party to the other as a result of examination or inspection of facilities or
product prototypes. Confidential Information shall in all cases include all
source code, development level documentation, and similar technical information
regarding all software and all marketing and product development information.
Information which is disclosed orally will be deemed to be Confidential
Information provided that it is identified as confidential at the time of
disclosure and that the disclosing party, within twenty-one (21) days after
such disclosure, provides such information to the receiving party in writing
designated as confidential.
2.2 Documentation means the documentation associated with the Software as
produced and provided by Phoenix to the Marketing Agent and its customers
generally.
2.3 Eligible Prospect means a retail bank organized and doing business
exclusively in the Territory, and as more particularly described in Exhibit B
attached hereto.
2.4 End Users means customers presented to Phoenix by the Marketing Agent
and approved by Phoenix in accordance with Section 5.1 hereof, who license the
Software under an End User License.
2.5 End User License means the form of agreement or agreements applicable
to the license of the Software as provided by Phoenix to the Marketing Agent
from time to time.
2.6 Intellectual Property Rights means all copyright, design rights,
whether registered or unregistered, patents or patent application, know-how,
trade secrets, and Confidential Information related to or arising in the
software or documentation of either party, including all applicable
architecture, designs, modules, routines, programming, command structures,
interfaces, and any Modifications thereto.
2.7 Maintenance means making Modifications to the Software to correct
verifiable and reproducible errors reported to Phoenix and includes all error
correction, maintenance and emergency releases and other modifications required
as a result of changes made by Phoenix which directly affect any of the
Software.
2.8 Modification means a work which is based upon one or more preexisting
works, such as a revision, modification, translation, abridgment, condensation,
expansion, or any other form in which such preexisting works may be recast,
transformed, or adapted, and shall include any work that incorporates or is
combined with such a preexisting work or any portion thereof.
2.9 Modify means, with respect to any of the Software, to make a
Modification.
2.10 New Release means a new release of any of the Software to introduce
changes or additions to the Software for purposes of error correction and minor
enhancement of functionality and features.
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2.11 New Version means a new release of any of the Software which adds
significant new features or functions, or significant improvement in
performance and for which Phoenix may make extra charges to its customers
generally.
2.12 Prime Rate means the prime rate (or base rate) reported in the "Money
Rates" column or section of The Wall Street Journal as being the base rate on
corporate loans at larger U.S. Money Center banks on the first date on which
The Wall Street Journal is published in each month.
2.13 Trademarks means the trademarks, service marks and trade names used by
Phoenix in connection with its software, products and services, whether
registered or unregistered.
2.14 Support means the provision of relevant assistance in the form of
telephone assistance and consultation, personnel and materials for the
implementation and continued use of the Software, including any Modification
which Phoenix offers as an addition to, replacement for, or option with such
Software under this Agreement.
2.15 Software means the technology, software, documentation, equipment,
communications and other items as indicated on Exhibit A attached hereto, as
such Exhibit may be amended from time to time in writing.
2.16 Territory means the regions set forth on Exhibit B, as such regions
exist as of the date of this Agreement.
3 LICENSE
Subject to the terms of this Agreement, and only as appropriate under the
applicable Relationship Addendum(s), Phoenix hereby grants to the Marketing
Agent the following non-exclusive, revocable rights and licenses with respect
to the Software within the Territory:
3.1 To use the Software as reasonably required to fulfill its obligations
and exercise its rights under this Agreement and in accordance with the
Relationship Addendum(s). The Marketing Agent may not provide the Software to
any third party except pursuant to a fully executed End User License, and may
not use the Software in production for the benefit of any third party, except
as otherwise allowed in a Relationship Addendum attached hereto or as otherwise
provided by written agreement signed by both parties. The Marketing Agent may
not use, rely on, or refer to the Software for purposes of developing or
supporting any other software except in support of End Users or as otherwise
allowed in a Relationship Addendum attached hereto or as otherwise provided by
written agreement signed by both parties.
3.2 Subject to completion of sufficient training as applicable and as
required by Phoenix from time to time, to use the Software for back up,
demonstrations, and evaluations involving End Users.
3.3 To use the Trademarks relating to the Software, provided, however,
that such use shall
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be subject to reasonable advertising and promotion guidelines which Phoenix may
provide from time to time. Phoenix reserves the right to disallow any use of
the Trademarks which would in any way, in Phoenix's opinion, harm the validity
or value of the Trademarks.
3.4 The Marketing Agent shall not copy, adapt, modify or reproduce the
Software in any manner whatsoever except as reasonably necessary for
demonstration, marketing, backup and archival purposes. All copies of the
software to be provided to End Users shall be supplied to the Marketing Agent
by Phoenix.
4 TERM AND REVIEW
4.1 This Agreement shall become effective on the date first set forth
above and shall continue for an initial term of three (3) years. This
Agreement shall automatically renew thereafter for two (2) year periods, unless
and until terminated by either party, in its discretion, by written notice to
the other party at least ninety (90) days prior to the end of the initial term
or any renewal term. In addition, Phoenix reserves the right to terminate this
Agreement at any time on at least ninety (90) days prior written notice if the
Marketing Agent defaults on its obligations, incurs a conflict of interest of
significant impact, or fails to devote reasonable effort to the license of the
Software to End Users and Marketing Agent does not cure such default, conflict
or effort within such 90 day period. Marketing Agent reserves the right to
terminate this Agreement on 90 days prior written notice if Phoenix defaults on
its obligations hereunder and does not cure such default within such 90 day
period.
4.2 Notwithstanding the termination of this Agreement, Phoenix shall
continue to be entitled to the fees earned under this Agreement after such
termination. So long as the Marketing Agent continues to satisfy its
obligations to End Users under this maintenance and support agreements,
notwithstanding a termination of this Agreement, the Marketing Agent may
continue to provide such maintenance and support.
4.3 Either party may request a review of this Agreement and the royalty
payments applicable to the Software, such review to take place in advance of
each anniversary of the commencement of this Agreement while the Agreement
remains in force.
4.4 Survival. Notwithstanding termination of this Agreement for any
reason (including, without limitation, by notice pursuant to Section 4.1),
Sections 10 (Title to Intellectual Property), 11 (Confidentiality) and 14
(General) shall continue to have effect as shall any other provisions which by
their nature or necessary implication ought or were intended to continue to
have effect, and End User Licenses of customers already granted prior to the
date of such termination shall continue to be valid.
4.5 Actions Upon Termination. Upon termination, except as necessary to
fulfill its obligations under maintenance, servicing and support agreements
with End Users, the Marketing Agent shall:
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a. promptly cease to use, license, market or promote the Software;
b. return all copies of the Software in the possession of the
Marketing Agent to Phoenix and shall cease using the same for any
purpose whatsoever;
return and deliver or cause to be returned and delivered to Phoenix
all memoranda, notes, reports, documents or media relating to or
containing Confidential Information, including any copies or
extracts thereof.
The Marketing Agent shall certify its compliance with this Section upon the
written request of Phoenix.
5 OBLIGATIONS OF THE MARKETING AGENT
5.1 End User Approval. The Marketing Agent shall notify Phoenix of
potential customers for the Software. Phoenix shall notify the Marketing Agent
of marketing conflicts with Phoenix's marketing efforts to such potential
customers. In case of conflict, the senior sales managers of Phoenix and the
Marketing Agent shall determine whose sales force shall market to the customer.
If no resolution can be reached, the decision of Phoenix as to such customer
shall be final. The foregoing provision concerning marketing conflicts shall
be interpreted and applied consistent with the grant of territory and
exclusivity in Exhibit B.
5.2 Customer Contacts. During the term of this Agreement, the Marketing
Agent will work exclusively with Phoenix with respect to any business
opportunity presented to the Marketing Agent by Phoenix or obtained by the
Marketing Agent as a result of the working relationship of the Marketing Agent
with Phoenix.
5.3 Development of Competing Software. The Marketing Agent shall not use
the Software or Documentation or any Confidential Information (as defined
herein) that it may acquire in connection with this Agreement to develop, have
developed, or support or invest in, directly or indirectly, the development of
any product which has, entirely or partially, the same functions as any of the
Software or which would be in direct or indirect competition with any of the
Software, or to sell competing products or services.
Nothing in this agreement shall limit the rights of Marketing Agent to develop,
sell and support Trust and Investment Management Software.
5.4 Qualified Personnel. The Marketing Agent shall employ suitably
qualified and trained personnel in order to perform its obligations hereunder,
and under any End User License or other agreement with an End User related to
the implementation, use or support of the Software.
5.5 End User Compliance. The Marketing Agent shall inform Phoenix of all
known breaches by End Users of their agreements with Phoenix.
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5.6 Notices, Logos and Marks. The Marketing Agent shall not alter, erase
or obscure any notices, legends, or trademarks or alter any indications of
ownership such as copyright, serial number or any other designations or
security provisions featured on copies of the Software and Documentation, and
shall include all such features on all copies of the Software and Documentation
made by the Marketing Agent.
5.7 Copies of Materials. The Marketing Agent shall send to Phoenix copies
of all advertising, marketing and product material related to the Software
created or to be used by the Marketing Agent.
6 PHOENIX'S OBLIGATIONS
6.1 Copies of the Software. Phoenix shall provide the Marketing Agent
with a reasonable number of copies of the Software and Documentation as
necessary for the Marketing Agent to fulfill its obligations and exercise its
rights hereunder. All Documentation shall be provided in English.
6.2 Maintenance and Support. Phoenix shall provide a description of the
specific hardware and software environment required by the Software. Upon
request, Phoenix will review alternative hardware and software configurations
proposed by the Marketing Agent and may, in its sole discretion, approve such
configurations. Phoenix shall provide the following maintenance and support
for Software operating in approved hardware and software environments during
the term of this Agreement:
a. Support. Phoenix shall provide Support and Maintenance to the
Marketing Agent for the then-current version and the immediately
preceding version of the Software. In order to assist in the
provision of Maintenance, the Marketing Agent shall notify Phoenix
promptly following the discovery of any defect. Further, upon
discovery of a defect, if requested by Phoenix, the Marketing Agent
shall submit to Phoenix a listing of output and any other data that
Phoenix may require in order to reproduce the error and the operating
conditions under which the error occurred or was discovered.
b. Upgrades. Phoenix shall provide the Marketing Agent with a
copy of each New Release and each New Version of the Software as
Phoenix may from time to time issue to its customers generally.
Phoenix shall provide reasonable telephone support to assist in the
installation and operation of each New Release and New Version. For
any particular New Release or New Version to operate properly, the
Marketing Agent must have installed all prior New Releases and New
Versions.
c. Telephone Support. Phoenix shall maintain a telephone support
line during hours to be designated by Phoenix from time to time, which
in any case shall cover at least 8:30 a.m. to 5:30 p.m. Monday through
Friday, Orlando, Florida time. Phoenix will assign a n experienced
support person as the primary contact of Marketing Agent for
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support questions. Support in response to questions which are outside
the intended scope of this Agreement may be subject to an additional
charge.
d. Exceptions. The following matters are not covered by
Maintenance or Support under this Agreement:
(1) Any problem resulting from the misuse, improper use,
alteration, or damage of any of the Software;
(2) Any problem caused by the Modifications of any
version of the Software not made or authorized by Phoenix; or
(3) Any problem resulting from the use of the Software
with other programming or with hardware configurations not
approved in writing by Phoenix.
6.3 Expenses for On-Site Support The Marketing Agent shall pay Phoenix
75% of Phoenix's standard fee for time and 100% for materials and expenses,
including Phoenix's travel costs, required to provide on-site Maintenance or
Support hereunder. In addition, the Marketing Agent is responsible for
procuring, installing, and maintaining all computer and other equipment,
networks, telephone lines, communications interfaces, and other hardware
necessary to operate the Software and to obtain maintenance services from
Phoenix. Phoenix will not be responsible for delays caused by events or
circumstances beyond its reasonable control.
7 TRAINING.
7.1 Initial Training. Phoenix shall provide up to 4 instructor days of
initial training in the functionality, marketing and operation of the Software.
The Marketing Agent shall pay Phoenix's reasonable travel, living, facility and
equipment expenses for such training, but shall not be charged for instructor
time. Phoenix shall provide training materials including: sales and marketing
materials, and an initial stock of sales collaterals. Additional materials
will be provided upon request at a price equal to Phoenix's cost for such
materials.
7.2 Upgrade Training. Phoenix shall provide training on all New Releases
at times and locations determined by Phoenix. The Marketing Agent may send two
representatives to one scheduled training session for each New Release at no
cost. Additional representatives may attend such training for additional fees
as determined by Phoenix. The Marketing Agent shall pay all travel and living
expenses for its representatives.
7.3 Additional Training. Phoenix shall provide additional technical
assistance and training to the Marketing Agent in excess of the initial
training as reasonably requested by the Marketing Agent; provided, however,
that the Marketing Agent shall reimburse Phoenix for all expenses incurred by
Phoenix in providing such assistance and training and shall pay 75% of the
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applicable training and instructor fees related to such services at Phoenix's
then current rates, unless otherwise agreed in writing before such services are
provided.
7.4 Classes. Subject to space availability, the Marketing Agent may
enroll its employees in additional or advanced training classes at no cost.
7.5 Observation. Subject to scheduling by Phoenix, Marketing Agent may
send members of its technical or support staff to observe Phoenix employees
performing similar jobs for a combined maximum of 4 days at no cost. The
Marketing Agent shall pay all travel and living expenses for its
representatives.
8 WARRANTY
8.1 Limited Warranty. Phoenix warrants to the Marketing Agent that the
Software will, for a period of one (1) year after receipt, perform
substantially in conformance with applicable specifications (the "Limited
Warranty"). Phoenix makes no warranty that all nonconformities or defects have
been or can be eliminated from the Software or that operation of the Software
will be uninterrupted or error free. This Limited Warranty shall not apply to
(i) Modifications made to the Software other than those described in the
applicable Documentation or expressly approved by Phoenix, or (ii) to Software
damaged due to accident, abuse or neglect.
8.2 Exclusive Remedy. The Marketing Agent's sole and exclusive remedy for
breach of the above Limited Warranty shall be, at the option of Phoenix, repair
or replacement of the relevant Software. Any replacement Software shall be
covered under the Limited Warranty for the remainder of the original warranty
period, or for thirty (30) days after receipt, whichever is longer.
8.3 DISCLAIMER. EXCEPT FOR THE WARRANTY SET FORTH ABOVE, THE SOFTWARE ARE
LICENSED TO THE MARKETING AGENT "AS IS," AND PHOENIX DISCLAIMS ANY AND ALL
OTHER REPRESENTATIONS AND WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED, INCLUDING (WITHOUT LIMITATION) ANY WARRANTY AS TO MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
8.4 LIMITATION OF LIABILITY AND DAMAGES. PHOENIX'S LIABILITY FOR ANY AND
ALL DAMAGES SHALL BE LIMITED TO THE EXCLUSIVE REMEDY SET FORTH ABOVE. NEITHER
PARTY SHALL HAVE ANY LIABILITY FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR
LOSS OF PROFITS, INTERRUPTION OF BUSINESS, OR ANY OTHER MONETARY LOSS, ARISING
OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, OR FOR MISSTATEMENTS, MISTAKES
OR OMISSIONS IN THE DOCUMENTATION, EVEN IF SUCH PARTY HAS BEEN APPRISED OF THE
POSSIBILITY OF SUCH DAMAGES.
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8.5 Limitation on Actions. No action, regardless of form, arising out of
this Agreement or the transactions contemplated hereunder may be brought more
than two (2) years after the cause of the action has accrued.
8.6 Independent responsibility. Neither party shall be responsible to any
customer or End User for the quality of service or performance of products
furnished by the other party. Each party is solely responsible for
establishing the prices of its own products, services and associated
deliverables.
8.7 Trademark Use. Neither party, without the express prior written
approval of the other shall use the trademarks, service marks, or proprietary
words or symbols of the other. Notwithstanding the foregoing, nothing
contained in this Agreement shall affect either party's rights to use any
trademarks, service marks, or proprietary words or symbols of the other to the
extent otherwise permitted by applicable law or by written agreement between
the parties.
9 INDEMNIFICATION BY PHOENIX.
9.1 Infringement of Intellectual Property Rights. If a third party claims
that the Software infringes any patent, copyright, trade secret, or similar
Intellectual Property Rights, Phoenix shall (as long as the Marketing Agent is
not in default under this Agreement or any other agreement with Phoenix)
indemnify and defend the Marketing Agent against such claim at Phoenix's
expense, provided that the Marketing Agent promptly notifies Phoenix in writing
of any such claim, allows Phoenix to control all negotiations and litigation
related thereto, and cooperates with Phoenix in the defense and disposition of
such claim, including any related settlement negotiations.
9.2 Limitations. If such a claim is made or appears possible, Phoenix
may, at its option, secure for the Marketing Agent the right to continue to use
the Software, or modify or replace the Software so it is non-infringing.
Phoenix has no obligation hereunder for any claim based on a modified version
of the Software which has not been approved by Phoenix, or for any combination,
operation or use of the Software with a non-approved operating environment or
with any program, product, data or apparatus not approved in writing by
Phoenix. Phoenix shall have no obligation hereunder for any claim based on
theories of law that are not substantially equivalent to laws, treaties and
conventions applicable to U.S. patents, copyrights, trade secrets, and similar
intellectual property rights. THIS SECTION 9 STATES PHOENIX'S ENTIRE
OBLIGATION TO THE MARKETING AGENT WITH RESPECT TO MATTERS OF TITLE OR ANY CLAIM
OF INFRINGEMENT THEREOF.
10 TITLE TO INTELLECTUAL PROPERTY
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10.1 All right title and interest in and to all copies of the Software and
Documentation and all Intellectual Property Rights pertaining thereto shall
vest exclusively with Phoenix, including the Intellectual Property Rights in
all Modifications created by or for Phoenix, the Marketing Agent, or any End
User, including their personnel and permitted agents or contractors. To the
extent rights in Modifications and all Intellectual Property Rights therein do
not automatically and fully vest exclusively in Phoenix, the Marketing Agent
agrees to and hereby does assign to Phoenix all such rights, and shall execute
all such other agreements as Phoenix may require to effect such assignment. To
the extent Modifications are produced by or under the supervision of the
Marketing Agent, Phoenix hereby grants to the Marketing Agent a
non-transferable, and royalty free license to reproduce, license and distribute
such Modifications, but only to the extent they are marketed and licensed or
sold to End Users for use solely with duly licensed versions of the Software
pursuant to End User Licenses in effect with Phoenix.
10.2 All right title and interest in and to all software and documentation
and all Intellectual Property Rights therein developed or owned by the
Marketing Agent shall remain the exclusive property of the Marketing Agent, and
Phoenix shall have no rights therein except as otherwise agreed between the
parties.
11 CONFIDENTIALITY
11.1 Non-Disclosure. Except as otherwise provided herein or as allowed by
the prior written consent of the party disclosing any Confidential Information
(the "Disclosing Party"), for the term of this Agreement and for a period of
three (3) years following the termination of this Agreement, the party
receiving Confidential Information (the "Receiving Party") (a) shall receive
all Confidential Information in strict confidence, (b) shall use the same
degree of care which it uses to protect its own confidential information to
maintain the confidentiality and secrecy thereof, (c) shall disclose the
Confidential Information, and permit the Confidential Information to be
disclosed, only to its employees who need access to the Confidential
Information to carry out the terms and intent of this Agreement, and (d) shall
use the Confidential Information only in furtherance of its rights and
obligations set forth in this Agreement or any other Agreement between the
parties. Both parties shall keep confidential the terms and conditions of this
Agreement, but not its existence, and all other information which is designated
in writing as confidential by one party to the other. Notwithstanding the
foregoing, each party may make such disclosures as may be required by order of
a court of competent jurisdiction, administrative agency or other government
body, or by law rule or regulation, provided, however, that to the extent
possible, the Receiving Party required to disclose the information shall give
the Disclosing Party prior written notice of such requirement and shall assist
in its efforts to oppose such requirement. Neither party shall use the
Confidential Information of the other to develop or have developed any product
which has the same functions as the software of the other party or which would
be in direct or indirect competition with the software of the other party,
without express prior written
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consent.
11.2 Exclusions. Paragraph 9.2 hereof shall not apply to any Confidential
Information which (a) at the time of disclosure is in the public domain or
thereafter enters the public domain for reasons not attributable to any act or
omission of the Receiving Party in breach of its obligations hereunder, (b)
which the Receiving Party can show was in its possession prior to the
disclosure thereof by the Disclosing Party, or (c) which the Receiving Party
can show was acquired by the Receiving Party from a third party who discloses
it in good faith and does not thereby breach an obligation of confidence to the
Disclosing Party.
12 EXPORTS
12.1 Territory. The Marketing Agent may not market or export the Software
outside of the Territory without Phoenix's prior written approval.
13 EMPLOYEES
During the term of this Agreement and for a period of twelve (12) months
thereafter, neither party will directly or indirectly solicit for employment or
employ any employee of the other without the prior written consent of the
other.
14 GENERAL
14.1 No Authority to Bind the Other Party. The parties to this Agreement
are independent contractors and, except as provided in this Agreement or
otherwise in a writing signed by both parties, neither party is authorized to
act on behalf of the other or to bind the other. This Agreement does not
establish any relationship of agency, partnership, or joint venture. Each
party shall bear responsibility for its own employees, including terms of
employment, wages, hours, tax withholding, required insurance, and daily
direction and control. Except as otherwise set forth in an Addendum, the
relationship created hereunder is non-exclusive as to each party.
14.2 Successors and Assigns. Except as otherwise provided in this
Agreement, neither party may assign this Agreement or any rights or obligations
hereunder without the prior written consent of the other party which consent
shall not be unreasonably withheld. Any such attempted assignment without
such prior written consent shall be void and of no force and effect.
Notwithstanding the foregoing, Phoenix may assign this agreement to any
successor to all or substantially all of its business. This Agreement shall
inure to the benefit of and shall be binding upon the permitted successors and
assigns of the parties hereto.
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14.3 Governing Law; Jurisdiction. The construction and interpretation of,
and the rights and obligations of the parties pursuant to this Agreement shall
be governed by the laws of the State of Florida.
14.4 Force Majeure. Neither party shall be liable for any failure of or
delay in the performance of this Agreement for the period that such failure or
delay is due to acts of God, public enemy, civil war, strikes or labor
disputes, or any other cause beyond the parties' reasonable control. Each
party agrees to notify the other party promptly of the occurrence of any such
cause and to carry out this Agreement as promptly as practicable after such
cause has terminated.
14.5 Severability. In the event that any part of this Agreement is
declared by any court or other judicial or administrative body to be null, void
or unenforceable, said provision shall survive to the extent if is not so
declared, and all of the other provisions of this Agreement shall remain in
full force and effect.
14.6 Notices. All notices, requests, demands and other communications
under this Agreement shall be in writing and shall be deemed to have been duly
given: (i) on the date of service if served personally on the party to whom
notice is to be given; (ii) on the day of transmission if sent via facsimile
transmission to the facsimile number given below, and telephonic confirmation
of receipt is obtained promptly after completion of transmission; (iii) on the
second day after delivery to Federal Express or similar overnight courier or
the Express Mail service maintained by the United States Postal Service; or
(iv) on the fifth day after mailing, if mailed to the party to whom notice is
to be given, by first class air mail, registered or certified, postage prepaid
and properly addressed, to the party as follows:
If to the Phoenix:
Phoenix International Ltd., Inc.
000 Xxxxxxxxx Xxxxx
Xxxxx 000
Xxxxxxxx, Xxxxxxx 00000
Attention: Xxxxx Xxxxxxxx
Facsimile: (000) 000-0000
If to the Marketing Agent, at the address first set forth above.
Any party may change its address for the purpose of this Section by
giving the other parties written notice of its new address in the manner set
forth above.
14.7 Amendments; Waivers. This Agreement may be amended or modified, and
any of the terms, covenants, representations, warranties or conditions hereof
may be waived, only by a
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written instrument executed by the parties hereto, or in the case of a waiver,
by the party waiving compliance. Any waiver by any party of a condition, or of
the breach of any provision, term, covenant, representation or warranty
contained in this Agreement, in any one or more instances, shall not be deemed
to be nor construed as furthering or continuing waiver of any such condition,
or of the breach of any other provision, term, covenant, representation or
warranty of this Agreement.
14.8 Public Announcements. Neither party shall make any press release or
public announcement concerning this transaction without the prior written
approval of the other party unless a press release or public announcement is
required by law or by regulations binding upon any of the parties or their
affiliates, in which case, the disclosing party agrees to give the
non-disclosing party prior notice and an opportunity to comment on the proposed
disclosure.
14.9 Entire Agreement. This Agreement contains the entire understanding
between the parties hereto with respect to the transactions contemplated hereby
and supersedes and replaces all prior and contemporaneous agreements and
understandings, oral or written, with regard to such transactions. All
schedules and addenda hereto and any documents and instruments delivered
pursuant to any provision hereof are expressly made a part of this Agreement as
fully as though completely set forth herein. The rights of the parties are
only as set forth herein, and there are and shall be no implied rights or
obligations whatsoever.
14.10 Parties in Interest. Nothing in this Agreement is intended to confer
any rights or remedies under this Agreement on any persons other than Phoenix
and the Marketing Agent and their respective successors and permitted assigns.
Nothing in this Agreement is intended to relieve or discharge the obligations
or liability of any third persons to Phoenix or the Marketing Agent.
14.11 Section and Paragraph Headings. The section and paragraph headings in
this Agreement are for reference purposes only and shall not affect the meaning
or interpretation of this Agreement.
14.12 Counterparts. This Agreement may be executed in counterparts, each of
which shall be deemed an original, but both of which shall constitute the same
instrument.
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IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers thereunto duly authorized as of the date
first above written.
Phoenix International Ltd., Inc.: Marketing Agent:
ISC Financial systems, Inc.
By: /s/ Xxxxx Xxxxxxxx By:/s/ Xxxxx Xxxxxxxx
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Signature Signature
Xxxxx Xxxxxxxx Xxxxx Xxxxxxxx
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Name (Print) Name (Print)
President & COO President
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Title Title
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XXX-CONFIDENTIAL TREATMENT REQUESTED
SERVICES ADDENDUM
This Addendum provides additional terms defining the relationship between the
Marketing Agent and Phoenix. The terms and conditions contained herein are in
addition to those contained in the applicable Cooperative Agreement. If any
terms contained herein are inconsistent with the terms of the Cooperative
Agreement, the Cooperative Agreement shall control.
Whereas Phoenix and the Marketing Agent may wish to procure the services of one
another for their own benefit and for the benefit of their customers; and
Whereas Phoenix and the Marketing Agent may prepare budgets and customer
quotations based on the cost of such services, Phoenix and the Marketing Agent
agree to provide services to one another and on each other's behalf on the
following terms:
1 Direct Services. From time to time, Phoenix and the Marketing Agent
may provide services to one another, including without limitation
implementation and integration services and assistance, custom software and
systems development, modification and enhancement, and customer support
assistance. Such services shall be provided at XXXXXXXXXXXXXX for such
services (the "Discounted Rate").
2 Phoenix Customer Services. At the Marketing Agent's request, Phoenix
may provide services to customers of the Marketing Agent or to the Marketing
Agent on the customer's behalf that the Marketing Agent would normally be
obligated to provide under the terms of the relationship between Phoenix and
the Marketing Agent or between the Marketing Agent and its customers. For all
such services which Phoenix agrees to provide, the Marketing Agent shall pay to
Phoenix XXXXXXX for such services or XXXXXXX by the Marketing Agent to the End
User for such services, whichever is greater.
3 Marketing Agent Customer Services. For all services provided by the
Marketing Agent to customers of Phoenix or Phoenix's affiliates and business
and Marketing Agents, the Marketing Agent shall negotiate rates in good faith,
and in all cases such rates shall be at least as favorable as the Marketing
Agent's then current published rates for such services. Such services may be
provided by the Marketing Agent directly to customers or as a subcontractor to
Phoenix or other parties.
4 Most Favorable Terms. All rates referred to herein before shall be at
least as favorable as the rates provided by the applicable party to any of its
other customers, Marketing Agents or consultants.
5 Materials. Materials provided by one party to the other or to the
other's customers (other than the Software and other proprietary software and
hardware of either party) shall be billed
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at the applicable party's actual cost for such materials.
6 Disclaimer. Notwithstanding the foregoing, neither party shall be
obligated to provide services to the other or to any other party without prior
approval on a case by case basis (other than those services required to be
provided under the terms of this or any other agreement).
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers thereunto duly authorized as of the date
first above written.
Phoenix International Ltd., Inc.: Marketing Agent:
ISC Financial systems, Inc.
By: /s/ Xxxxx Xxxxxxxx By:/s/ Xxxxx Xxxxxxxx
---------------------------------- ---------------------------------
Signature Signature
Xxxxx Xxxxxxxx Xxxxx Xxxxxxxx
------------------------------------- ------------------------------------
Name (Print) Name (Print)
President & COO President
------------------------------------- ------------------------------------
Title Title
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XXX-CONFIDENTIAL TREATMENT REQUESTED
TRAINING, IMPLEMENTATION, AND SUPPORT ADDENDUM
This Addendum provides additional terms defining the relationship between the
Marketing Agent and Phoenix. The terms and conditions contained herein are in
addition to those contained in the applicable Cooperative Marketing Agreement.
If any terms contained herein are inconsistent with the terms of the
Cooperative Marketing Agreement, the Cooperative Marketing Agreement shall
control.
1 Training and Certification. Phoenix shall assist the Marketing Agent
in the first XXXX installations of the Software for End Users and shall
concurrently train the Marketing Agent's personnel in the implementation of the
Software. Additionally, the Marketing Agent's personnel shall be entitled to
attend the training sessions for the first XXXX End Users at no cost. In the
event that the first Xx installations are current users of Marketing Agent's
software, the XXX assisted installation will be deferred to the first customer
that is not a current user of Marketing Agent's software. Upon completion of
such training, Phoenix shall certify certain of the Marketing Agent's personnel
to implement the Software. The Marketing Agent shall pay Phoenix's reasonable
travel, living, facility and equipment expenses for such training, but shall
not be charged for instructor time. Up to the limit established by Phoenix,
Phoenix shall provide training materials. Additional materials will be
available for purchase at Phoenix's cost.
2 Right to Implement. Once the Marketing Agent's personnel have
completed the requisite training and have been certified for installation and
implementation of the software by Phoenix, the Marketing Agent may implement
the Software in accordance with this Agreement hereto, but only under the
direction and supervision of certified personnel. All implementations of the
Software shall follow Phoenix's methodology as taught in the training sessions.
Phoenix shall provide written documentation of the implementation methodology
along with training materials and instructors aids.
3 Additional License. Once the training has been completed, the
Marketing Agent shall have the additional right and license to do the following
with respect to the Software:
3.1 To use the Software for the purpose of installing, maintaining and
marketing the Software for End Users as provided for hereunder.
3.2 To Maintain and Support the Software licensed to End Users, and to
train End Users in the use of the Software and for other educational purposes.
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3.3 To use any conversion programs and methods that Phoenix may posses
that are applicable to Marketing Agents End Users at no cost.
4 Maintenance and Support. Once training has been completed, the
Marketing Agent shall be responsible for all Maintenance and Support of End
Users. The Marketing Agent shall enter into a Maintenance and Support
Agreement with each End User who chooses to accept Maintenance and Support.
The Maintenance and Support Agreement shall be presented to Phoenix prior to
use with End Users, and shall be in a form and contain such terms as are
acceptable to Phoenix. If, at any time, the Marketing Agent materially fails
to provide Maintenance and Support under an agreement with an End User, Phoenix
shall assume the Marketing Agent's responsibilities under such agreement, the
Marketing Agent shall assign the agreement to Phoenix, and the Marketing Agent
shall forward to Phoenix all maintenance and support fees received from such
End User for the period for which Phoenix assumes maintenance and support
obligations, including fees received prior to the assignment for services
provided by Phoenix after the assignment.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers thereunto duly authorized as of the date
first above written.
Phoenix Internatinal Ltd., Inc.: Marketing Agent:
ISC Financial systems, Inc.
By: /s/ Xxxxx Xxxxxxxx By:/s/ Xxxxx Xxxxxxxx
--------------------------------- --------------------------------
Signature Signature
Xxxxx Xxxxxxxx Xxxxx Xxxxxxxx
------------------------------------ -----------------------------------
Name (Print) Name (Print)
President & COO President
------------------------------------ -----------------------------------
Title Title
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XXX-CONFIDENTIAL TREATMENT REQUESTED
RELATIONSHIP ADDENDUM
MARKETING AGENT
This Addendum provides additional terms defining the relationship between the
Marketing Agent and Phoenix. The terms and conditions contained herein are in
addition to those contained in the applicable Cooperative Agreement. If any
terms contained herein are inconsistent with the terms of the Cooperative
Agreement, the Cooperative Agreement shall control.
1 Marketing. Phoenix and the Marketing Agent will identify and
introduce prospective customers to each other and will facilitate
communications and the development of business relationships with such parties.
2 End User Licenses. The Marketing Agent shall present an End User
License to each potential Customer and shall cause all customers to execute an
End User License prior to delivery or installation of the Software. The
Marketing Agent shall forward each executed End User License to Phoenix for
acceptance and signature.
3 Prices. All License and Maintenance Fees for the Software shall
conform to Phoenix's standard pricing guides, except as expressly agreed in
writing by Phoenix and the Marketing Agent, and shall in all cases be at least
as favorable as the fees charged by Phoenix to its customers directly.
Initially, the license fees for customers of the Marketing Agent shall be as
follows:
Customer Assets Initial License Fee
--------------- -------------------
DeNovo XXXX
XXX XXXX
XXX XXXX
XXX XXXX
XXX XXXX
XXX XXXX
XXX XXXX
Phoenix's fees for those financial institutions currently using the banking
software of the Marketing Agent who switch to the Phoenix Software shall be
based upon the actual fees charged by the Marketing Agent, or XXXXXXXX set
forth above, whichever is greater.
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XXX-CONFIDENTIAL TREATMENT REQUESTED
Annual Maintenance Fees shall be XXXXXX.
4 Fees. The Marketing Agent shall be responsible for the invoice and
collecting all license, implementation, maintenance and other fees paid by End
Users purchasing the Software due to the marketing efforts of the Marketing
Agent.
4.1 License Fees. The Marketing Agent shall forward the
following percentages of all license fees to Phoenix:
1st XXXX End Users: XX
All other End Users: XX
All amounts due Phoenix shall be paid within 15 days after receipt of
such fees by the Marketing Agent, but in all cases, whether or not fees have
actually been collected by the Marketing Agent, XXXXXXXX to Phoenix for each
End User shall be paid to Phoenix no later than 30 days following execution of
the End User License, XXXXXXX Phoenix for each End User shall be paid to
Phoenix no later than 30 days following the completion of Implementation of the
Software for each End User, and all amounts due Phoenix shall be paid to
Phoenix no later than 90 days following the completion of Implementation for
each End User.
4.2 Implementation Fees. The Marketing Agent shall forward
XXXXXXXXX for the first XXXX End Users to Phoenix within 15 days of
receipt of such fees. Thereafter, the Marketing Agent shall keep all
implementation and training fees for services provided to End Users by
the Marketing Agent and shall forward to Phoenix XXXXXXXXXXXXXX
provided by Phoenix to End Users.
4.3 Maintenance Fees. The Marketing Agent shall forward to
Phoenix the following percentage of all Maintenance Fees collected
from End Users within 15 days of receipt of such fees by the Marketing
Agent.
Year 1 maintenance fees
for each End User: XXX
After Year 1, maintenance
fees for each End User: XXX
4.4 Other Fees. The Marketing Agent shall keep XXXXXXXXXXXX
services provided to End Users other than as set forth above.
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5 Expenses. The Marketing Agent will be responsible for the marketing
expenses of its personnel hereunder and Phoenix shall be responsible for the
expenses of Phoenix personnel.
6 Complementary Products and Services. The Marketing Agent may provide
to End Users complementary products and services as certified by Phoenix for
provision to End Users as such may be approved by Phoenix from time to time.
Such products and services shall be provided pursuant to an agreement between
the End User and the Marketing Agent. Phoenix shall have the right and
opportunity to approve all such agreements, which approval shall not be
unreasonably withheld. The Marketing Agent may request that such products and
services be included in the End User License. Phoenix will use its best
efforts to include such products and services in End User Licenses. Such
products and services shall be provided on reasonable terms and conditions no
less favorable than the terms and conditions under which the Marketing Agent
offers similar products and services to its other customers.
Any complementary products or services provided to End Users that are not
certified by Phoenix are the sole responsibility of Marketing Agent.
7 Implementation. If the Marketing Agent has executed a Training,
Implementation, and Support Addendum and complied with the terms therein, then
the Marketing Agent may implement the software sold as a result of the
Marketing Agent's efforts. All Software not implemented by the Marketing Agent
shall be implemented by or at the direction of Phoenix. Phoenix shall supply
the Marketing Agent with one copy of the Software and Documentation on the
appropriate electronic media for implementation for each fully executed End
User License presented to Phoenix along with Phoenix's percentage of the
license fees for such End User.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers thereunto duly authorized as of the date
first above written.
Phoenix Internatinal Ltd., Inc.: Marketing Agent:
ISC Financial systems, Inc.
By: /s/ Xxxxx Xxxxxxxx By:/s/ Xxxxx Xxxxxxxx
------------------------------- ------------------------------------
Signature Signature
Xxxxx Xxxxxxxx Xxxxx Xxxxxxxx
---------------------------------- ---------------------------------------
Name (Print) Name (Print)
President & COO President
---------------------------------- ---------------------------------------
Title Title
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XXX-CONFIDENTIAL TREATMENT REQUESTED
SERVICE BUREAU ADDENDUM
This Addendum provides additional terms defining the relationship between the
Marketing Agent and Phoenix. The terms and conditions contained herein are in
addition to those contained in the applicable Cooperative Agreement. If any
terms contained herein are inconsistent with the terms of the Cooperative
Agreement, the Cooperative Agreement shall control.
1 Service Bureau Arrangement. The Marketing Agent may use the Software
for outsourcing data services to Eligible Prospects within the Territory.
2 Fees. The Marketing Agent shall forward to Phoenix a percentage of
all revenue (except for direct pass-through) received from outsourcing
activities. The percentages shall be based on the XXXXXXXXXXXXXXXXXXXX
received by the Marketing Agent from XXXXXXXXX involving the use of the Phoenix
Software as follows:
Monthly Revenues % Paid to Phoenix
---------------- -----------------
Less than XXXX XX
XXX to XXX XX
XXX to XXX XX
Greater thanXXX XX
All amounts due Phoenix shall be forwarded to Phoenix within 30 days of the end
of the month in which they are earned by the Marketing Agent. The Marketing
Agent shall be responsible for the collection of all outsourcing revenue due to
its activities. For each outsourcing client of Marketing Agent who uses the
Software, the amount of revenue attributable to the Software shall be
XXXXXXXXXXXXXXXXX (excluding direct pass-through) received from the client each
month.
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IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers thereunto duly authorized as of the date
first above written.
Phoenix Internatinal Ltd., Inc.: Marketing Agent:
ISC Financial systems, Inc.
By: /s/ Xxxxx Xxxxxxxx By:/s/ Xxxxx Xxxxxxxx
-------------------------------- -----------------------------------
Signature Signature
Xxxxx Xxxxxxxx Xxxxx Xxxxxxxx
----------------------------------- --------------------------------------
Name (Print) Name (Print)
President & COO President
----------------------------------- --------------------------------------
Title Title
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EXHIBIT A
SOFTWARE
Means the software generally referred to as the Phoenix Retail Banking System
24
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XXX-CONFIDENTIAL TREATMENT REQUESTED
EXHIBIT B
TERRITORY
The Territory shall be as follows:
1) Ohio
2) Kentucky
Pennsylvania (as far East as Harrisburg)
West Virginia
The Marketing Agent's territory includes only those financial institutions,
including commercial banks, savings banks, thrifts, and credit unions with
their primary operations based in the above territory, and with assets
XXXXXXXXXX. The Territory is non-exclusive (except as provided below).
Phoenix may approve, in its sole discretion, marketing to institutions outside
the Territory or institutions in the Territory with assets XXXXXXXXXXXXXXX upon
written request by the Marketing Agent.
Notwithstanding the foregoing, the Marketing Agent shall have the exclusive
right to market the Software to the following financial institutions:
XXXXXXX
XXXXXXX
XXXXXXX
XXXXXXX
XXXXXXX
XXXXXXX
XXXXXXX
XXXXXXX
XXXXXXX
Ohio shall be the exclusive territory of the Marketing Agent for Eligible
Prospects with XXXXXXX in assets as long as the following minimum sales are met
by the Marketing Agent:
Sale of the Software to XX End User within Ohio within XX months of the date
of this Agreement Sale of the Software to XX End Users within Ohio within XX
months of the date of this Agreement
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Sale of the Software to XX End Users within the Territory by the end of
calendar year XX
If the Marketing Agent misses any of the above sales minimums, Phoenix may
revoke the exclusivity within 90 days thereof by written notice to the
Marketing Agent. If Phoenix elects to revoke the exclusivity, Ohio shall
remain in the Territory, but shall become non-exclusive.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective officers thereunto duly authorized as of the date
first above written.
Phoenix Internatinal Ltd., Inc.: Marketing Agent:
ISC Financial systems, Inc.
By: /s/ Xxxxx Xxxxxxxx By:/s/ Xxxxx Xxxxxxxx
-------------------------------- ---------------------------------
Signature Signature
Xxxxx Xxxxxxxx Xxxxx Xxxxxxxx
----------------------------------- ------------------------------------
Name (Print) Name (Print)
President & COO President
----------------------------------- ------------------------------------
Title Title
26
