EXHIBIT 10.23
INTERCONNECTION, RESALE
AND UNBUNDLING
AGREEMENT
between
GTE CALIFORNIA INCORPORATED,
CONTEL OF CALIFORNIA, INC.
and
AT&T COMMUNICATIONS OF CALIFORNIA, INC.
The filing of this arbitrated Agreement with the Public Utilities Commission of
the State of California in accordance with Ordering Paragraph No. 3 of the
Commission's Opnion Approving Arbitrated Agreement (Decision No. 00-00-000
issued January 13, 1997) ("Decision No. 00-00-000"), with respect to In the
Matter of the Petition of AT&T Communications of California, Inc. for
Arbitration Pursuant to Section 252 of the Federal Telecommunications Act of
1996 to Establish an Interconnection Agreement with GTE California
Incorporated. Application 00-00-000 (Filed August 19, 1996), does not in any way
constitute a waiver by either AT&T Communications of California, Inc., GTE
California Incorporated or Contel of California, Inc. of any right which any
such Party may have to appeal, or to petition the Commission for reconsideration
of, any determination contained in Decision No. 00-00-000 or any provision
included in this Agreement pursuant to Decision No. 00-00-000.
Nothing contained herein shall be construed or is intended to be a concession or
admission by either Party that any contractual provision required by Decision
No. 00-00-000 or the language herein complies with the duties imposed by the
Telecommunications Act of 1996, the decisions of the FCC and the CPUC, or other
law, and each Party thus expressly reserves its full right to assert and pursue
claims that Decision No. 00-00-000 does not comply with applicable law.
TABLE OF CONTENTS
-----------------
SECTION PAGE
------- ----
PREFACE..................................................................... 1
AGREEMENT................................................................... 1
RECITALS.................................................................... 1
SCOPE, INTENT AND DEFINITIONS............................................... 2
GENERAL TERMS AND CONDITIONS................................................ 2
1. PROVISION OF LOCAL SERVICE AND UNBUNDLED NETWORK ELEMENTS AND
INTERCONNECTION..................................................... 2
2. TERM OF AGREEMENT.................................................... 3
3. TERMINATION OF AGREEMENT; TRANSITIONAL SUPPORT....................... 3
4. GOOD FAITH PERFORMANCE............................................... 4
5. OPTION TO OBTAIN LOCAL SERVICES OR NETWORK ELEMENTS UNDER OTHER
AGREEMENTS.......................................................... 5
6. RESPONSIBILITY OF EACH PARTY......................................... 5
7. GOVERNMENTAL COMPLIANCE.............................................. 5
8. REGULATORY MATTERS................................................... 5
9. LIABILITY AND INDEMNITY.............................................. 6
10. SERVICE PARITY AND STANDARDS......................................... 8
11. COOPERATION ON FRAUD MINIMIZATION.................................... 9
12. FORCE MAJEURE........................................................ 9
13. CERTAIN STATE AND LOCAL TAXES........................................ 10
14. ALTERNATIVE DISPUTE RESOLUTION....................................... 10
15. NOTICES.............................................................. 10
16. CONFIDENTIALITY AND PROPRIETARY INFORMATION.......................... 12
17. BRANDING............................................................. 14
18. DIRECTORY LISTINGS AND DIRECTORY DISTRIBUTION........................ 14
19. DIRECTORY ASSISTANCE LISTING INFORMATION............................. 17
20. BUSY LINE VERIFICATION AND BUSY LINE VERIFICATION INTERRUPT.......... 18
21. NUMBER ASSIGNMENT.................................................... 18
22. MISCELLANEOUS........................................................ 19
PART I LOCAL SERVICES RESALE................................................ 23
23. TELECOMMUNICATIONS SERVICES PROVIDED FOR RESALE...................... 23
24. GENERAL TERMS AND CONDITIONS FOR RESALE.............................. 23
25. REQUIREMENTS FOR SPECIFIC SERVICES................................... 25
26. ADVANCED INTELLIGENT NETWORK......................................... 26
27. ROUTING TO DIRECTORY ASSISTANCE, OPERATOR AND REPAIR SERVICES........ 27
28. SERVICE SUPPORT FUNCTIONS............................................ 29
PART II: UNBUNDLED NETWORK ELEMENTS......................................... 36
29. INTRODUCTION......................................................... 36
30. UNBUNDLED NETWORK ELEMENTS........................................... 36
PART III: ANCILLARY FUNCTIONS............................................... 40
31. INTRODUCTION......................................................... 40
32. GTE PROVISION OF ANCILLARY FUNCTIONS................................. 40
33. STANDARDS FOR ANCILLARY FUNCTIONS.................................... 40
PART IV: INTERCONNECTION PURSUANT TO SECTION 251(C)(2)..................... 42
34. SCOPE................................................................ 42
35. INTERCONNECTION POINTS ANd METHODS................................... 42
36. TRANSMISSION AND ROUTING OF TELEPHONE EXCHANGE SERVICE TRAFFIC
PURSUANT TO SECTION 251(c)(2)....................................... 50
37. TRANSMISSION AND ROUTING OF EXCHANGE ACCESS
TRAFFIC............................................................. 53
38. TRANSPORT AND TERMINATION OF INFORMATION SERVICES
TRAFFIC............................................................. 54
39. INSTALLATION, MAINTENANCE, TESTING AND REPAIR........................ 54
PART V: PRICING............................................................. 56
40. GENERAL PRINCIPLES................................................... 56
41. PRICE SCHEDULES...................................................... 56
42. CUSTOMIZED ROUTING................................................... 57
ATTACHMENTS
Attachment 1 Alternative Dispute Resolution
Attachment 2 Services Description: Unbundled Network Elements ("UNE")
Attachment 3 Service Description: Ancillary Functions
Attachment 4 Provisioning and Ordering - UNE
Attachment 5 Maintenance for Local Services Resale and UNE
Attachment 6 Local Services Resale, UNE and Interconnection Billing and
Recording
Attachment 7 Provision of Customer Usage Data
Attachment 8 Interim Number Portability
Attachment 9 Network Security
Attachment 10 Acronyms
Attachment 11 Definitions
Attachment 12 Service Quality Standards and Processes
Attachment 13 Principles for Implementing Electronic Interfaces for Operations
Support Systems
Attachment 14 AT&T/GTE Pricing Agreement
Attachment 15 Reciprocal Compensation for Call Termination Agreement
Page 1
PREFACE
-------
AGREEMENT
---------
This Agreement is entered into as of the 23rd day of January, 1997, by and
among AT&T Communications of California, Inc., a California corporation having
an office at 000 Xxxxxx Xxxxxx, Xxx Xxxxxxxxx, Xxxxxxxxxx 00000-0000, in its
capacity as a telecommunications carrier ("AT&T"), and GTE California
Incorporated, a California corporation, having an office for purposes of this
Agreement at 000 Xxxxxx Xxxxx, Xxxxxx, Xxxxx 00000 and Contel of California,
Inc., a California corporation, having an office for purposes of this Agreement
at 000 Xxxxxx Xxxxx, Xxxxxx, Xxxxx 00000 (individually and collectively "GTE").
This Agreement covers services only in the state of California (the "State").
RECITALS
--------
WHEREAS, The Telecommunications Act of 1996 (the "Act") was signed
into law on February 8, 1996; and
WHEREAS, the Act places certain duties and obligations upon, and
grants certain rights to, Telecommunications Carriers, with respect to the
interconnection of their networks, resale of their telecommunications services,
access to their poles, ducts, conduits and rights of way and, in certain cases,
the offering of certain unbundled network elements and physical collocation of
equipment in Local Exchange Carrier premises, and
WHEREAS, GTE is an Incumbent Local Exchange Carrier; and
WHEREAS, AT&T is a Telecommunications Carrier and has requested that
GTE negotiate an agreement with AT&T for the provision of Network Elements,
Local Services for resale, collocation and access to poles, ducts, conduits and
rights of way and the reciprocal provision of interconnection services pursuant
to the Act and in conformance with GTE's and AT&T's duties under the Act; and
WHEREAS, interconnection between competing Local Exchange Carriers
(LECs) is necessary and desirable for the mutual exchange and termination of
traffic originating on each LEC's network and the Parties desire to exchange
such traffic and related signaling in a technically and economically efficient
manner at defined and mutually agreed upon points of interconnection;
NOW, THEREFORE, in consideration of the premises and the mutual covenants of
this Agreement, AT&T and GTE hereby agree as follows:
Page 2
SCOPE, INTENT AND DEFINITIONS
-----------------------------
This Agreement governs the purchase by AT&T of certain telecommunications
services provided by GTE in its service areas for resale by AT&T, the purchase
by AT&T of certain unbundled network elements from GTE, the terms and conditions
of the collocation of certain equipment of AT&T in the premises of GTE, the
provision by GTE of access to its poles, conduits and rights of way and the
reciprocal interconnection of each Party's local facilities for the exchange of
traffic.
The Parties agree that their entry into this Agreement is without prejudice to
any positions they may have taken previously, or may take in the future, in any
legislative, regulatory, judicial or other public forum addressing any matters,
including matters related to the same types of arrangements covered in this
Agreement.
For purposes of this Agreement, certain terms have been defined in Attachment 11
and elsewhere in this Agreement to encompass meanings that may differ from the
normal connotation of the defined word. A defined word intended to convey its
special meaning is capitalized when used. Unless the context clearly indicates
otherwise, any term defined or used in the singular shall include the plural.
The words "shall" and "will" are used interchangeably throughout this Agreement
and the use of either connotes a mandatory requirement. The use of one or the
other shall not mean a different degree of right or obligation for either Party.
Other terms that are capitalized, and not defined in this Agreement, shall have
the meaning given them in the Act. For convenience of reference only, Attachment
10 provides a list of acronyms used throughout this Agreement.
GENERAL TERMS AND CONDITIONS
----------------------------
1. PROVISION OF LOCAL SERVICE, UNBUNDLED NETWORK ELEMENTS AND INTERCONNECTION
---------------------------------------------------------- ---------------
This Agreement, which consists of these General Terms and Conditions and
Attachments 1-16 and their accompanying Appendices, sets forth the terms,
conditions and prices under which GTE agrees to provide (a)
telecommunications services for resale (hereinafter referred to as "Local
Services") and (b) certain unbundled Network Elements, Ancillary Functions
and additional features to AT&T or combinations of such Network Elements
("Combinations") for resale to others, and for purposes of offering
telecommunications services of any kind, including, but not limited to,
local exchange services, intrastate toll services, and intrastate and
interstate exchange access services and (c) access to GTE's poles, conduits
and rights of way. This Agreement also sets forth the terms and conditions
for the interconnection of AT&T's local network to GTE's local network
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("Interconnection Services") and the reciprocal compensation to be paid by
each Party to the other for the transport and termination of Local Traffic
of the other Party. The Network Elements, Combinations or Local Services
provided pursuant to this Agreement may be connected to other Network
Elements, Combinations or Local Services provided by GTE or to any Network
Elements, Combinations or Local Services provided by AT&T itself or by any
other vendor. Subject to the requirements of this Agreement, AT&T may, at
any time add, delete, relocate or modify the Local Services, or Network
Elements or Combinations purchased hereunder.
2. TERM OF AGREEMENT
-----------------
This Agreement shall become effective on January 23, 1997 (the "Effective
Date"), and shall remain effective for a period of three (3) years. This
Agreement shall continue in effect for consecutive one (1) year terms
thereafter unless either Party gives the other Party at least ninety (90)
calendar days written notice of termination, which termination shall be
effective at the end of the then-current term. Notwithstanding the
foregoing, this Agreement shall remain in effect until the completion of
any arbitration process the request for which was made pursuant to Section
14 below prior to the end of the initial three-year term.
3. TERMINATION OF AGREEMENT: TRANSITIONAL SUPPORT
----------------------------------------------
3.1 Subject to any applicable restrictions and requirements contained elsewhere
in this Agreement, AT&T may elect at any time to terminate this entire
Agreement at AT&T's sole discretion, upon ninety (90) days prior written
notice to GTE. Unless otherwise provided in this Agreement, in such case,
AT&T's liability shall be limited to payment of the amounts due for Local
Services, Network Elements, Combinations and Interconnection Services
provided up to and including the date of termination. The Parties recognize
that provision of uninterrupted service to customers is vital and services
must be continued without interruption. Upon the termination or expiration
of this Agreement, AT&T may itself provide or retain another vendor to
provide comparable Local Services, Network Elements, or Combinations. GTE
agrees to cooperate in an orderly and efficient transition to AT&T or
another vendor such that the level and quality of the Local Services,
Network Elements and Combinations are not degraded and to exercise
reasonable efforts to assist in an orderly and efficient transition.
3.2 AT&T may terminate any Local Service(s), Network Element(s) or
Combination(s) provided under this Agreement upon thirty (30) days written
notice to GTE, unless a different notice period or different conditions are
specified for termination of such Local Service(s), Network Element(s) or
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Combination(s) in this Agreement, in which event such specific period and
conditions shall apply.
3.3 GTE will not discontinue any unbundled Network Element, Ancillary Function
or Combination thereof during the term of this Agreement without AT&T's
written consent which consent shall not be unreasonably withheld, except
(1) to the extent required by network changes or upgrades, in which event
GTE will comply with the network disclosure requirements stated in the Act
and the FCC's implementing regulations; or (2) if required by a final order
of the Court, the FCC or the Commission as a result of remand or appeal of
the FCC's order In the Matter of Implementation of Local Competition
Provisions of the Telecommunications Act of 1996, Docket 96-98. In the
event such a final order allows but does not require discontinuance, GTE
shall make a proposal for AT&T's approval, and if the Parties are unable to
agree, either Party may submit the matter to the Alternative Dispute
Resolution procedures described in Attachment 1. GTE will not discontinue
any Local Service or Combination of Local Services without providing 45
days advance written notice to AT&T, provided however, that if such
services are discontinued with less than 45 days notice to the regulatory
authority, GTE will notify AT&T at the same time it determines to
discontinue the service. If GTE grandfathers a Local Service or combination
of Local Services, GTE shall grandfather the service for all AT&T resale
customers who subscribe to the service as of the date of discontinuance.
3.4 Either Party may terminate this Agreement at any time by giving written
notice to the other Party in the event the other Party files a petition for
bankruptcy, is declared bankrupt, is insolvent, makes an assignment for the
benefit of creditors, or goes into liquidation or receivership. In
addition, either Party may terminate this Agreement in the event of a
Party's refusal or failure to pay all or any portion of any amount required
to be paid to the other Party as and when due; provided however that the
Party allegedly due payment (1) notifies the other Party of the amounts
due, (2) utilizes the ADR process set forth in Attachment 1, (3) obtains a
favorable final ruling in that process and (4) does not receive payment
within thirty (30) calendar days of the final ruling. There shall be no
reason for the unilateral termination of this Agreement except as stated in
this Agreement.
4. GOOD FAITH PERFORMANCE
----------------------
In the performance of their obligations under this Agreement, the Parties
shall act in accordance with the good faith requirements of the Act. In
situations in which notice, consent, approval or similar action by a Party
is permitted or required by any provision of this Agreement (including,
without limitation, the obligation of the Parties to further negotiate the
resolution of new or open
Page 5
issues under this Agreement), such action shall not be unreasonably
delayed, withheld or conditioned.
5. OPTION TO OBTAIN LOCAL SERVICES OR NETWORK ELEMENTS UNDER OTHER
---------------------------------------------------------------
AGREEMENTS
----------
GTE shall allow AT&T to elect terms other than those set forth in this
Agreement to the extent required by Section 252 of the Act, final
regulations thereunder and relevant court decisions.
6. RESPONSIBILITY OF EACH PARTY
----------------------------
Each Party is an independent contractor, and has and hereby retains the
right to exercise full control of and supervision over its own performance
of its obligations under this Agreement and retains full control over the
employment, direction, compensation and discharge of all employees
assisting in the performance of such obligations. Each Party will be solely
responsible for all matters relating to payment of such employees,
including compliance with social security taxes, withholding taxes and all
other regulations governing such matters. Subject to the limitations on
liability contained in this Agreement and except as otherwise provided in
this Agreement, each Party shall be responsible for (i) its own acts and
performance of all obligations imposed by Applicable Law in connection with
its activities, legal status and property, real or personal and, (ii) the
acts of its own affiliates, employees, agents and contractors during the
performance of that Party's obligations hereunder.
7. GOVERNMENTAL COMPLIANCE
----------------------
AT&T and GTE each shall comply with all Applicable Law that relates to i)
its obligations under or activities in connection with this Agreement; or
ii) its activities undertaken at, in connection with or relating to Work
Locations. AT&T and GTE each agree to indemnify, defend (at the other
Party's request) and save harmless the other, each of its officers,
directors and employees from and against any losses, damages, claims,
demands, suits, liabilities, fines, penalties and expenses (including
reasonable attorneys' fees) that arise out of or result from its failure or
the failure of its contractors or agents to so comply with Applicable Law.
Each Party will be solely responsible for obtaining from governmental
authorities, building owners, other carriers, and any other persons or
entities, all rights and privileges which are necessary for such Party to
perform its obligations under this Agreement.
8. REGULATORY MATTERS
------------------
Page 6
8.1 GTE shall be responsible for obtaining and keeping in effect all FCC, state
regulatory commission, franchise authority and other regulatory approvals
that may be required in connection with the performance of its obligations
under this Agreement. AT&T shall be responsible for obtaining and keeping
in effect all FCC, state regulatory commission, franchise authority and
other regulatory approvals that may be required in connection with its
offering of services to AT&T Customers contemplated by this Agreement. AT&T
shall reasonably cooperate with GTE in obtaining and maintaining any
required approvals for which GTE is responsible, and GTE shall reasonably
cooperate with AT&T in obtaining, and maintaining any required approvals
for which AT&T is responsible.
8.2 GTE shall not file any tariff which supercedes or changes any term of this
Agreement unless the Commission specifically orders GTE to file a tariff
which controls over any conflicting term of any agreement between GTE and a
competitive local exchange carrier.
8.3 If any final and nonappealable legislative, regulatory, judicial or other
legal action, including a change in Applicable Law, materially affects any
material terms of this Agreement, or the ability of AT&T or GTE to perform
any material terms of this Agreement, AT&T or GTE may, on 30 days' written
notice (delivered not later than 30 days following the date on which such
action has become legally binding and has otherwise become final and
nonappealable) require that such terms be renegotiated, and the Parties
shall renegotiate in good faith such mutually acceptable new terms as may
be required. If such new terms are not renegotiated within 90 days after
such notice, the Dispute shall be referred to the Alternative Dispute
Resolution procedures set forth in Attachment 1.
9. LIABILITY AND INDEMNITY
-----------------------
9.1 LIABILITIES OF AT&T - AT&T's liability to GTE during any Contract Year
resulting from any and all causes under this Agreement, other than as
specified in Sections 7 and 9.4 below, shall not exceed an amount equal to
the amount due and owing by AT&T to GTE under this Agreement during the
Contract Year in which such cause accrues or arises.
9.2 LIABILITIES OF GTE - GTE's liability to AT&T during any Contract Year
resulting from any and all causes under this Agreement, other than as
specified in Sections 7 and 9.4 below, shall not exceed an amount equal to
any amounts due and owing by AT&T to GTE under this Agreement during the
Contract Year in which such cause accrues or arises.
9.3 NO CONSEQUENTIAL DAMAGES - NEITHER AT&T NOR GTE SHALL BE LIABLE TO THE
OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, OR
SPECIAL DAMAGES SUFFERED BY
Page 7
SUCH OTHER PARTY (INCLUDING WITHOUT LIMITATION DAMAGES FOR HARM TO
BUSINESS, LOST REVENUES, LOST SAVINGS, OR LOST PROFITS SUFFERED BY SUCH
OTHER PARTIES), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT,
WARRANTY, STRICT LIABILITY, OR TORT, INCLUDING WITHOUT LIMITATION
NEGLIGENCE OF ANY KIND WHETHER ACTIVE OR PASSIVE, AND REGARDLESS OF
WHETHER THE PARTIES KNEW OF THE POSSIBILITY THAT SUCH DAMAGES COULD
RESULT. EACH PARTY HEREBY RELEASES THE OTHER PARTY AND SUCH OTHER PARTY'S
SUBSIDIARIES AND AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS,
EMPLOYEES AND AGENTS FROM ANY SUCH CLAIM. NOTHING CONTAINED IN THIS
SECTION 9 SHALL LIMIT THE PARTIES' INDEMNIFICATION OBLIGATIONS, AS
SPECIFIED BELOW.
9.4 OBLIGATION TO INDEMNIFY
9.4.1 Each Party shall, and hereby agrees to, defend at the other's request,
indemnify and hold harmless the other Party and each of its officers,
directors, employees and agents (each, an "Indemnitee") against and in
respect of any loss, debt, liability, damage, obligation, claim, demand,
judgment or settlement of any nature or kind, known or unknown,
liquidated or unliquidated, including without limitation all reasonable
costs and expenses incurred (legal, accounting or otherwise)
(collectively, "Damages") arising out of, resulting from or based upon
any pending or threatened claim, action, proceeding or suit by any third
party (a "Claim") (i) based upon injuries or damage to any person or
property or the environment arising out of or in connection with this
Agreement, that are the result of such Indemnifying Party's actions,
breach of Applicable Law, or breach of representations, warranties or
covenants made in this Agreement, or the actions, breach of Applicable
Law or of this Agreement by its officers, directors, employees, agents
and subcontractors, or (ii) for actual or alleged infringement of any
patent, copyright, trademark, service xxxx, trade name, trade dress,
trade secret or any other intellectual property right, now known or later
developed (referred to as "Intellectual Property Rights") to the extent
that such claim or action arises from the Indemnifying Party's or the
Indemnifying Party's Customer's use of the Local Services, Network
Elements, Combinations, Ancillary Functions or other services provided
under this Agreement.
9.4.2 OBLIGATION TO DEFEND; NOTICE; CO-OPERATION - Whenever a Claim shall arise
for indemnification under this Agreement, the relevant Indemnitee, as
appropriate, shall promptly notify the Indemnifying Party and request the
Indemnifying Party to defend the same. Failure to so notify the
Indemnifying Party shall not relieve the Indemnifying Party of any
liability that the Indemnifying Party might have, except to the extent
that such failure prejudices the Indemnifying Party's ability to defend
such Claim. The
Page 8
Indemnifying Party shall have the right to defend against such liability
or assertion in which event the Indemnifying Party shall give written
notice to the Indemnitee of acceptance of the defense of such Claim and
the identity of counsel selected by the Indemnifying Party. Except as
set forth below, such notice to the relevant Indemnitee shall give the
Indemnifying Party full authority to defend, adjust, compromise or settle
such Claim with respect to which such notice shall have been given,
except to the extent that any compromise or settlement shall prejudice
the Intellectual Property Rights of the relevant Indemnitees. The
Indemnifying Party shall consult with the relevant Indemnitee prior to
any compromise or settlement that would adversely affect the Intellectual
Property Rights or other rights of any Indemnitee, and the relevant
Indemnitee shall have the right to refuse such compromise or settlement
and, at the refusing Party's or refusing Parties' cost, to take over such
defense, provided that in such event the Indemnifying Party shall not be
responsible for, nor shall it be obligated to indemnify the relevant
Indemnitee against, any cost or liability in excess of such refused
compromise or settlement. With respect to any defense accepted by the
Indemnifying Party, the relevant Indemnitee shall be entitled to
participate with the Indemnifying Party in such defense to the extent the
Claim requests equitable relief or other relief that could affect the
rights of the Indemnitee and also shall be entitled to employ separate
counsel for such defense at such Indemnitee's expense. In the event the
Indemnifying Party does not accept the defense of any indemnified Claim
as provided above, the relevant Indemnitee shall have the right to employ
counsel for such defense at the expense of the Indemnifying Party. Each
Party agrees to cooperate and to cause its employees and agents to
cooperate with the other Party in the defense of any such Claim and the
relevant records of each Party shall be available to the other Party with
respect to any such defense.
10. SERVICE PARITY AND STANDARDS
----------------------------
10.1 Notwithstanding anything in this Agreement to the contrary, GTE shall
meet any service standard imposed by the FCC or by any state regulatory
authority for any telecommunications services provided by GTE to AT&T
under this Agreement.
10.2 GTE shall provide AT&T with Local Services equal in quality to that
provided to GTE retail local exchange services end users. The standards
for service parity are described in Attachment 12.
10.3 GTE and AT&T agree to implement standards to measure the quality of the
Local Services and Unbundled Network Elements supplied by GTE, in
particular with respect to pre-ordering, ordering/provisioning,
maintenance and billing. These quality standards are described in
Attachment 12.
Page 9
10.4 GTE shall provide AT&T with forty-five (45) days notice of any new or
changed feature, functionality or price pertaining to pre-ordering,
ordering/provisioning, maintenance and billing for Local Services
necessary to ensure that AT&T can provide retail local exchange services
which are at least equal in quality to comparable GTE retail local
exchange services.
11. COOPERATION ON FRAUD MINIMIZATION - The Parties shall cooperate with one
---------------------------------
another to investigate, minimize and take corrective action in cases of
fraud. The Parties' fraud minimization procedures are to be cost
effective and implemented so as not to unreasonably burden or harm one
Party as compared to the other. At a minimum, such cooperation shall
include, when permitted by law or regulation, providing the other Party,
upon reasonable request, information concerning end users who terminate
services to that Party without paying all outstanding charges, when that
Party is notified that such end user seeks service from the other Party.
If required, it shall be the responsibility of the Party seeking the
information to secure the end users permission (in the format required by
law) to obtain the information. Although in most circumstances the end
user's current telephone number may be retained by the end user when
switching local service providers, if an end user has past due charges
associated with the account, for which payment arrangements have not been
made with one Party, the end user's previous telephone number will not be
made available to the other Party until the end user's outstanding
balance has been paid.
12. FORCE MAJEURE
-------------
12.1 Except as otherwise specifically provided in this Agreement, neither
Party shall be liable for any delay or failure in performance of any part
of this Agreement caused by any condition beyond the reasonable control
of the Party claiming excusable delay or other failure to perform,
including acts of the United States of America or any state, territory or
political subdivision thereof, acts of God or a public enemy, fires,
floods, freight embargoes, earthquakes, volcanic actions, wars, or civil
disturbances ("Force Majeure" condition). If any Force Majeure condition
occurs, the Party whose performance fails or is delayed because of such
Force Majeure condition shall give prompt notice to the other Party, and
upon cessation of such Force Majeure condition, shall give like notice
and commence performance hereunder as promptly as reasonably practicable,
including implementation of disaster recovery plans.
12.2 Notwithstanding subsection 1, preceding, no delay or other failure to
perform shall be excused pursuant to this Section:
(i) by the acts or omission of a Party's subcontractors, material
men, suppliers or other third persons providing products or
services to such
Page 10
Party unless such acts or omissions are themselves the product of a
Force Majeure condition, and
(ii) unless such delay or failure and the consequences thereof are
beyond the reasonable control and without the fault or negligence of
the Party claiming excusable delay or other failure to perform.
13. CERTAIN STATE AND LOCAL TAXES
-----------------------------
Any state or local excise, sales, or use taxes (excluding any taxes
levied on income) resulting from the performance of this Agreement shall
be borne by the Party upon which the obligation for payment is imposed
under applicable law, even if the obligation to collect and remit such
taxes is placed upon the other Party. The collecting Party shall charge
and collect from the obligated Party, and the obligated Party agrees to
pay to the collecting Party, all applicable taxes, except to the extent
that the obligated Party notifies the collecting Party and provides to
the collecting Party appropriate documentation that qualifies the
obligated Party for a full or partial exemption. Any such taxes shall be
shown as separate items on applicable billing documents between the
Parties. The obligated Party may contest the same in good faith, at its
own expense, and shall be entitled to the benefit of any refund or
recovery, provided that such Party shall not permit any lien to exist on
any asset of the other Party by reason of the contest. The collecting
Party shall cooperate in any such contest by the other Party, provided
that the contesting Party shall pay the reasonable expenses of the
collecting Party for any such cooperative activities.
14. ALTERNATIVE DISPUTE RESOLUTION
------------------------------
All Disputes arising under or related to this Agreement or the breach
hereof shall be resolved according to the procedures set forth in
Attachment 1. In no event shall the Parties permit the pendency of a
Dispute to disrupt service to any customer of any Party contemplated by
this Agreement. The foregoing notwithstanding, neither this Section 14
nor Attachment 1 shall be construed to prevent either Party from seeking
and obtaining temporary equitable remedies, including temporary
restraining orders.
15. NOTICES
-------
Any notices or other communications required or permitted to be given or
delivered under this Agreement shall be in hard-copy writing (unless
otherwise specifically provided herein) and shall be sufficiently given
if delivered personally or delivered by prepaid overnight express service
or certified mail, return receipt requested or by facsimile (followed by
a hard copy delivered by U.S. Mail or another method specified herein) to
the
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following (unless otherwise specifically required by this Agreement to be
delivered to another representative or point of contact):
If to AT&T:
Xxxx Xxxx-xxxx
Vice President, AT&T
000 Xxxxxx Xxxxxx
Xxx Xxxxxxxxx, XX 00000
Facsimile Number: 000-000-0000
and
Xxxxx Deutsch
Law and Government Affairs-Vice President
Room 690
000 Xxxxxx Xxxxxx
Xxx Xxxxxxxxx, XX 00000
Facsimile Number: 000-000-0000
and
X. Xxxx Xxxxxxxx
Vice President, AT&T
Room 4ED103
Xxx Xxx Xxx
Xxxxxxxx Xxxxxxx, XX 00000
Facsimile Number: 000-000-0000
If to GTE:
Xxxxx X. Xxxx
Regional Directory-Regulatory Planning & Industry Affairs
0 XXX Xxxxx XX000XX
Xxxxxxxx Xxxx, XX 00000
Facsimile Number: 000-000-0000
and
Xxxxxx X. Xxxxxx
Assistant Vice President-Associate General Counsel
HQEO3J43
000 Xxxxxx Xxxxx
Xxxxxx, Xxxxx 00000
Facsimile Number: 000-000-0000
Page 12
Either Party may unilaterally change its designated representative and/or
address for the receipt of notices by giving seven (7) days' prior
written notice to the other Party in compliance with this Section. Any
notice or other communication shall be deemed given when received.
16. CONFIDENTIALITY AND PROPRIETARY INFORMATION
-------------------------------------------
16.1 For the purposes of this Agreement, "Confidential Information" means
confidential or proprietary technical or business information, in written
or tangible form, given by the Discloser to the Recipient that is
stamped, labeled, or otherwise designated as "Proprietary" or
"Confidential" or that contains other words or symbols clearly indicating
that the information is intended to be secure from public disclosure.
"Confidential Information" also includes information that is
intentionally provided or disclosed orally or visually if it is
identified as proprietary or confidential when provided or disclosed and
is summarized in a writing so marked and delivered within ten (10) days
following such disclosure. "Confidential Information" also includes
information that is observed or learned by one Party while it is on the
premises (including leased collocation space) of the other Party.
Notwithstanding the foregoing, all orders for Local Services, Network
Elements or Combinations placed by AT&T pursuant to this Agreement, and
information that would constitute Customer Proprietary Network
Information of AT&T customers pursuant to the Act and the rules and
regulations of the FCC and Recorded Usage Data as described in Attachment
7, whether disclosed by AT&T to GTE or otherwise acquired by GTE in the
course of the performance of this Agreement, shall be deemed Confidential
Information of AT&T for all purposes under this Agreement whether or not
specifically marked or designated as confidential or proprietary.
16.2 For the period set forth in Section 16.6, except as otherwise specified
in this Agreement, the Recipient agrees (a) to use Confidential
Information only for the purpose of performing under this Agreement, (b)
to hold it in confidence and disclose it to no one other than its
employees or agents or consultants having a need to know for the purpose
of performing under this Agreement, and (c) to safeguard it from
unauthorized use or disclosure with at least the same degree of care with
which the Recipient safeguards its own confidential information. Any
agent or consultant must have executed a written agreement of non-
disclosure and non-use comparable in scope to the terms of this Section
16 which agreement shall be enforceable by the Discloser.
16.3 The Recipient may make copies of Confidential Information only as
reasonably necessary to perform its obligations under this Agreement. All
such copies shall be subject to the same restrictions and protections as
the original and shall bear the same copyright and proprietary rights
notices as are contained on the original.
Page 13
16.4 The Recipient agrees to return to the Discloser all Confidential
Information received in tangible form from the Discloser, including any
copies made by the Recipient, within thirty (30) days after a written
request is delivered to the Recipient, or to destroy or erase all such
Confidential Information and certify as to such event, except for
Confidential Information that the Recipient reasonably requires to
perform its obligations under this Agreement or as otherwise required by
applicable law. If either Party loses or makes an unauthorized
disclosure of the other Party's Confidential Information, it shall notify
such other Party immediately and use reasonable efforts to retrieve the
lost or wrongfully disclosed information.
16.5 The Recipient shall have no obligation to safeguard Confidential
Information: (a) which was in the possession of the Recipient free of
restriction on use or disclosure prior to its receipt from the Discloser;
(b) after it becomes publicly known or available through no breach of
this Agreement or other restriction on use or disclosure by the
Recipient; (c) after it is rightfully acquired by the Recipient free of
restrictions on its use or disclosure; or (d) after it is independently
developed by personnel of the Recipient to whom the Discloser's
Confidential Information had not been previously disclosed. In addition,
either Party shall have the right to disclose Confidential Information to
any mediator, arbitrator, state or federal regulatory body, the
Department of Justice or any court in the conduct of any mediation,
arbitration or approval of this Agreement subject to the requirements
concerning notice and other measures specified in the last sentence of
this Subsection. Additionally, the Recipient may disclose Confidential
Information if so required by law, a court of competent jurisdiction, or
governmental or administrative agency, so long as the Discloser has been
notified of the requirement promptly after the Recipient becomes aware of
the requirement, but prior to such disclosure and so long as the
Recipient undertakes all lawful measures to avoid disclosing such
information until Discloser has had reasonable time to seek a protective
order and Discloser complies with any protective order that covers the
Confidential Information to be disclosed.
16.6 Each Party's obligations with respect to Confidential Information
disclosed prior to expiration or termination of this Agreement shall
expire, as to each disclosure, three (3) years from the date of receipt
of the disclosure, regardless of any termination of this Agreement prior
to such expiration date; provided that the duties with respect to
Confidential Information that is software, and interfaces (including
protocols) shall continue for fifteen (15) years.
16.7 Except as otherwise expressly provided elsewhere in this Agreement, no
license is hereby granted under any patent, trademark, copyright or other
Intellectual Property Right, nor is any such license implied, solely by
virtue of the disclosure of any Confidential Information.
Page 14
16.8 Each Party agrees that the Discloser would be irreparably injured by a
breach of this Agreement by the Recipient or its representatives and that
the Discloser shall be entitled to seek equitable relief, including
injunctive relief and specific performance, in the event of any breach of
the provisions of this Section 16. Such remedies shall not be deemed to
be the exclusive remedies for a breach of this Section 16, but shall be in
addition to all other remedies available at law or in equity.
17. BRANDING
--------
Services offered by AT&T that incorporate Network Elements or Combinations
made available to AT&T pursuant to this Agreement, and Local Services that
AT&T offers for resale shall, at AT&T's sole discretion when GTE is
responsible for the customer contact, be branded exclusively as AT&T
services. Except as otherwise provided in this Agreement or specified in a
separate writing by AT&T, AT&T shall provide the exclusive interface to
AT&T Customers in connection with the marketing or offering of AT&T
services. When a GTE representative goes to a customer premise on behalf
of AT&T, in the event the representative has contact with the customer,
the representative will indicate to the customer that he or she works for
GTE but is at the customer premise on behalf of AT&T regarding AT&T
service. If the customer is not at the premise at the time that the
technical representative is at the premise, GTE agrees to deliver only
generic material or documents to the customer, and the representative will
write AT&T's name on the document or material left for the customer. GTE
personnel acting on behalf of AT&T will not discuss, provide, or leave
information or material relative to GTE's services and products. Except as
otherwise provided in this Agreement, in those instances where GTE
personnel are required pursuant to this Agreement to interface directly
with AT&T Customers, either orally in person or by telephone, or in
writing, such personnel shall not identify themselves as representing GTE.
All forms or other business materials furnished by GTE to AT&T Customers
in the performance of its obligations under this Agreement shall bear no
corporate name, logo, trademark or trade name other than AT&T's. In no
event shall GTE personnel, when acting on behalf of AT&T pursuant to this
Agreement, provide information to AT&T customers about GTE products or
services.
18. DIRECTORY LISTINGS AND DIRECTORY DISTRIBUTION
---------------------------------------------
GTE shall offer the following to AT&T:
18.1 DIRECTORY LISTINGS (WHITE PAGES) - AT&T's end users' primary listings
shall be included in the appropriate GTE white pages directory at no
charge to AT&T or AT&T's end users. Where an AT&T Customer has two numbers
for a line due to the implementation of interim Local Number Portability,
the
Page 15
second number shall be considered part of the White pages basic listing.
Other listings that are made available to GTE customers (e.g. additional
---
listings, non-published status, foreign listings, etc.,) will be made
available to AT&T Customers on the same rates, terms and conditions.
18.2 DIRECTORY LISTINGS (YELLOW PAGES) - AT&T's business end users' listing
also will receive a single standard listing in all appropriate GTE
"yellow pages" or classified directories under the classified heading
that most accurately reflects the nature of the end user's business at no
charge to AT&T or AT&T's business end users for this listing. GTE will
supply AT&T with a list of authorized classified headings. AT&T agrees
to supply GTE, on a regularly scheduled basis and in the format mutually
agreed between AT&T and GTE, with a classified heading assignment for
each AT&T end user who wishes to receive this listing. GTE shall provide
monthly schedules (for a rolling twelve (12) month period) for Yellow
Pages publications in the State.
18.3 LISTING INFORMATION - AT&T agrees to supply GTE, on a regularly scheduled
basis and in the format mutually agreed between AT&T and GTE, all listing
information for AT&T end users who wish to be listed in the white pages
of the GTE published directory for that subscriber area. Listing
information will consist of names, addresses (including city and ZIP
code) and telephone numbers. GTE shall employ the listing information
for the production of GTE-published white and yellow page directories.
Listing inclusion in a given directory will be in accordance with
directory configuration, scope and schedules established by GTE which are
applicable to all GTE entities. GTE shall obtain AT&T's prior written
approval for the use of AT&T customers' listings for any other purpose.
18.4 DIRECTORY DISTRIBUTION - Directories will be provided to AT&T's end users
on the same basis as GTE's end users. More specifically, GTE will not
charge AT&T or AT&T's end users for annual or secondary distribution of
directories. Timing of such delivery and the determination of which
Telephone Directories shall be delivered (by customer address, NPA/NXX or
other criteria), and the number of Telephone Directories to be provided
per customer, shall be provided under the same terms that GTE delivers
Telephone Directories to its own local service customers. AT&T will
supply GTE in a timely manner with all required subscriber mailing
information, including non-listed and non-published subscriber mailing
information, to enable GTE to perform its distribution responsibilities.
18.5 CRITICAL CUSTOMER CONTACT INFORMATION - GTE will list in the information
pages of the appropriate white pages directories AT&T's critical customer
contact numbers (i.e., business office, repair service, billing) at no
charge to AT&T. GTE shall list Competitive Local Exchange Carrier
critical customer contact information on an alphabetical basis.
Page 16
18.6 GTE shall include, in the customer information section of each
Telephone Directory, up to four full pages of consolidated space for
the inclusion of information about AT&T services, including addresses
and telephone numbers for AT&T Customer service. The form and content
of such customer information shall be provided by AT&T to GTE and shall
be subject to GTE review and approval, which approval shall not be
unreasonably withheld. AT&T agrees to pay a rate per page equal to that
paid by GTE for space in this section.
18.7 GTE shall, at no charge to AT&T, make available recycling services for
Telephone Directories to AT&T Customers under the same terms and
conditions that GTE makes such services available to its own local
service customers.
18.8 Notwithstanding anything to the contrary contained herein, GTE may
terminate this Section 18 as to a specific GTE exchange in the event
that GTE sells or otherwise transfers the exchange to an entity other
than a GTE Affiliate. GTE shall provide AT&T with at least ninety (90)
days' prior written notice of such termination, which shall be
effective on the date specified in the notice. Notwithstanding
termination as to a specific exchange, this Section 18 shall remain in
full force and effect in the remaining exchanges.
18.9 Notwithstanding the termination of this Section 18, the Parties'
obligations with respect to any directories whose annual publication
cycle has begun prior to the effective date of termination shall
survive such termination. For example, if a Party terminates this
Section 18 effective as of June 30, 1997, the Parties' survival
obligations shall apply as follows:
Exchange Beginning of Expiration of Obligations
Publication Cycle
1 January 1, 1997 December 31, 1997
2 June 1, 1997 May 31, 1998
3 August 1, 1997 June 30, 1997
A publication cycle begins the day following the listing activity close
date for the current year's publication.
18.10 Directory Listing criteria shall be specified by GTE. GTE shall provide
any changes to its Directory Listing Criteria thirty (30) days in
advance of such changes becoming effective. The Directory Listing
criteria shall include:
18.10.1 Classified heading information;
Page 17
18.10.2 Rules for White Pages and Yellow Pages listings (e.g., eligibility for
free Yellow Pages listing, space restrictions, unlisted and
unpublished listings, abbreviated listings, foreign listings, and
heading requirements);
18.10.3 Identification of Enhanced White Pages and Enhanced Yellow Pages
listings available;
18.10.4 Publication schedules for White Pages and Yellow Pages;
18,10.5 Identification of which Telephone Directories are provided to which
customers by customer address, NPA/NXX or other criteria;
18.10.6 Telephone Directory delivery schedules;
18.10.7 Restrictions, if any, on number of Telephone Directories provided at
no charge to customer;
18.10,8 Processes and terms and conditions for obtaining foreign Telephone
Directories from GTE; and
18.10.9 Geographic coverage areas of each Telephone (by municipality and
NPA/NXX).
19. DIRECTORY ASSISTANCE LISTING INFORMATION
----------------------------------------
19.1 GTE shall include in its directory assistance database all directory
assistance listing information, which consists of name and address
"(DA Listing Information") for all AT&T Customers, including those
with nonpublished and unlisted numbers, at no charge to AT&T.
GTE shall provide to AT&T, at AT&T's request, for purposes of AT&T
providing AT&T-branded directory assistance services to its local
customers, within thirty (30) days after the Effective Date, all
published DA Listing Information via magnetic tape delivered within
twenty-four (24) hours of preparation, at a rate equal to the cost of
the tape itself and the cost of preparing and sending the magnetic
tape. Changes to the DA Listing Information shall be updated on a
daily basis through the same means used to transmit the initial list.
DA Listing Information provided shall indicate whether the customer is
a residence or business customer.
19.2 Neither Party will release DA Listing Information ("DALI") that
includes the other Party's end user information to third parties
without the other Party's approval. The other Party shall inform the
releasing Party if it desires to have the releasing Party provide the
other Party's DALI to the third party, in which case, the releasing
Party shall provide the other Party's DALI at the same time as the
releasing Party provides the releasing Party's DALI to the third
Page 18
party. The rate to be paid by the releasing Party to the other Party
for such sales shall be negotiated on a case-by-case basis.
20. BUSY LINE VERIFICATION AND BUSY LINE VERIFICATION INTERRUPT
-----------------------------------------------------------
20.1 Busy Line Verification ("BLV") is performed when one Party's Customer
requests assistance from the operator bureau to determine if the
called line is in use, however, the operator bureau will not complete
the call for the Customer initiating the BLV inquiry. Only one BLV
attempt will be made per Customer operator bureau call.
20.2 Busy Line Verification Interrupt ("BLVI") is performed when one
Party's operator bureau interrupts a telephone call in progress after
BLV has occurred. The operator bureau will interrupt the busy line and
inform the called party that there is a call waiting. The operator
bureau will only interrupt the call and will not complete the
telephone call of the Customer initiating the BLVI request. The
operator bureau will make only one BLVI attempt per Customer operator
telephone call and the applicable charge applies whether or not the
called party releases the line.
20.3 Each Party shall establish procedures whereby its operator assistance
bureau will coordinate with the operator assistance bureau of the
other Party to provide BLV and BLVI services on calls between their
respective end users. Each Party shall route BLV and BLVI inquiries
over separate inward operator services trunks. Each Party's operator
assistance bureau will only verify and/or interrupt the call and will
not complete the call of the end user initiating the BLV or BLVI. Each
Party shall charge the other for the BLV and BLVI services at the
rates set forth in Attachment 14.
21. NUMBER ASSIGNMENT
-----------------
21.1 GTE shall allocate Central Office Codes, i.e. NXXs, in a neutral
manner at parity with itself in those LATAs where GTE is the number
administrator. GTE shall not charge a fee for the allocation of NXXs
to AT&T for any costs including, but not limited to, programming
expenses incurred by GTE in its role as number administrator.
21.2 GTE shall process all AT&T NXX requests in a timely manner as per the
ICCF Code Assignment Guidelines and will provide numbers in any
NPA/NXX associated with a terminating line within the boundaries of an
LSO, in those LATAs where GTE is the number administrator.
21.3 GTE, during the interim period, will maintain its current process of
notifying public utility commissions and state regulatory bodies of
plans for NPA splits and code relief.
Page 19
21.4 GTE shall treat as confidential, and solely for use in its role as
Code Administrator and for no other purpose, any and all information
received from AT&T regarding NPA/NXX forecasts. This information shall
be used only for the purposes of code administration, e.g. NPA code
relief studies.
21.5 GTE shall participate in the transition of its code administration
responsibilities to a neutral third party and will notify AT&T if
there are not sufficient numbers to meet the forecasted requirements
of AT&T.
21.6 GTE shall provide AT&T with a file, or files, containing a street
address/LSO cross reference indicating which LSO serves the cross
referenced street address.
22. MISCELLANEOUS
-------------
22.1 DELEGATION OR ASSIGNMENT - Any assignment by either Party of any
right, obligation, or duty, in whole or in part, or of any interest,
without the written consent of the other Party shall be void, except
that either Party may assign all of its rights, and delegate its
obligations, liabilities and duties under this Agreement, either in
whole or in part, to any entity that is, or that was, an Affiliate of
that Party without consent, but with written notification, provided
that in the case of AT&T, such Affiliate is a telecommunications
carrier. The effectiveness of an assignment shall be conditioned upon
the assignee's assumption of the rights, obligations, and duties of
the assigning Party.
22.2 SUBCONTRACTING - GTE may subcontract the performance of any obligation
under this Agreement without the prior written consent of AT&T,
provided that GTE shall remain fully responsible for the performance
of this Agreement in accordance with its terms, including any
obligations it performs through subcontractors, and GTE shall be
solely responsible for payments due its subcontractors. No contract,
subcontract or other Agreement entered into by either Party with any
third party in connection with the provision of Local Services or
Network Elements hereunder shall provide for any indemnity, guarantee
or assumption of liability by, or other obligation of, the other Party
to this Agreement with respect to such arrangement, except as
consented to in writing by the other Party. No subcontractor shall be
deemed a third party beneficiary for any purposes under this
Agreement.
22.3 AUTHORITY - Each Party represents that the person whose signature
appears on this Agreement on behalf of such Party has authority to
bind such Party.
22.4 BINDING EFFECT - This Agreement shall be binding on and inure to the
benefit of the respective successors and permitted assigns of the
Parties.
22.5 NONEXCLUSIVE REMEDIES - Except as otherwise expressly provided in this
Agreement, each of the remedies provided under this Agreement is
Page 20
cumulative and is in addition to any remedies that may be available at
law or in equity.
22.6 NO THIRD-PARTY BENEFICIARIES - Except as specifically set forth in
Section 9.4 and 9.5, this Agreement does not provide and shall not be
construed to provide third parties with any remedy, claim, liability,
reimbursement, cause of action, or other privilege.
22.7 REFERENCED DOCUMENTS - Whenever any provision of this Agreement refers
to a technical reference, technical publication, AT&T Practice, GTE
Practice, any publication of telecommunications industry
administrative or technical standards, or any other document expressly
incorporated into this Agreement, it will be deemed to be a reference
to the most recent version or edition (including any amendments,
supplements, addenda, or successors) of such document that is in
effect at the time of the execution of this Agreement, and will
include the most recent version or edition (including any amendments,
supplements, addenda, or successors) of each document incorporated by
reference in such a technical reference, technical publication, AT&T
Practice, GTE Practice, or publication of industry standards.
22.8. REGULATORY AGENCY CONTROL - This Agreement shall at all times be
subject to changes, modifications, orders, and rulings by the FCC
and/or the applicable state utility regulatory commission to the
extent the substance of this Agreement is or becomes subject to the
jurisdiction of such agency. "Business Day" shall mean Monday through
Friday, except for holidays on which the U.S. Mail is not delivered.
22.9 GOVERNING LAW - The validity of this Agreement, the construction and
enforcement of its terms, and the interpretation of the rights and
duties of the Parties shall be governed by the laws of the State and
shall be subject to the exclusive jurisdiction of the courts therein,
except insofar as federal law may control any aspect of this
Agreement, in which case federal law shall govern such aspect. The
Parties submit to personal jurisdiction in the State, and waive any
and all objections to the State's venue.
22.10 PUBLICITY AND ADVERTISING - Any news release, public announcement,
advertising, or any form of publicity pertaining to this Agreement, or
the provision of Local Services, Unbundled Network Elements, Ancillary
Functions or Interconnection Services pursuant to it, or association
of the Parties with respect to provision of the services described in
this Agreement shall be subject to prior written approval of both GTE
and AT&T. Neither Party shall publish or use any advertising, sales
promotions or other publicity materials that use the other Party's
logo, trademarks or service marks without the prior written approval
of the other Party.
Page 21
22.11 AMENDMENTS OR WAIVERS - Except as otherwise provided in this
Agreement, no amendment or waiver of any provision of this Agreement,
and no consent to any default under this Agreement, shall be effective
unless the same is in writing and signed by an officer of the Party
against whom such amendment, waiver or consent is claimed. In
addition, no course of dealing or failure of a Party strictly to
enforce any term, right or condition of this Agreement shall be
construed as a waiver of such term, right or condition. By entering
into this Agreement, neither Party waives any right granted to it
pursuant to the Act.
22.12 SEVERABILITY - If any term, condition or provision of this Agreement
is held by a governmental body of competent jurisdiction be invalid or
unenforceable for any reason, such invalidity or unenforceability
shall not invalidate the entire Agreement. The Agreement shall be
construed as if it did not contain the invalid or unenforceable
provision or provisions, and the rights and obligations of each Party
shall be construed and enforced accordingly; provided, however, that
if such invalid or unenforceable term, condition or provision is
material to this Agreement, either Party may require that such term,
condition or provision be renegotiated in accordance with Section 8.3.
22.13 ENTIRE AGREEMENT - This Agreement, which shall include the
Attachments, Appendices and other documents referenced herein,
constitutes the entire Agreement between the Parties concerning the
subject matter hereof and supersedes any prior agreements,
representations, statements, negotiations, understandings, proposals
or undertakings, oral or written, with respect to the subject matter
expressly set forth herein.
22.14 SURVIVAL OF OBLIGATIONS - Any liabilities or obligations of a Party
for acts or omissions prior to the cancellation or termination of this
Agreement: any obligation of a Party under the provisions regarding
indemnification, Confidential Information, limitations on liability,
and any other provisions of this Agreement which, by their terms, are
contemplated to survive (or to be performed after) termination of this
Agreement, shall survive cancellation or termination thereof.
22.15 EXECUTED IN COUNTERPARTS - This Agreement may be executed in any
number of counterparts, each of which shall be deemed an original; but
such counterparts shall together constitute one and the same
instrument.
22.16 HEADINGS OF NO FORCE OR EFFECT - The headings of Articles and Sections
of this Agreement are for convenience of reference only, and shall in
no way define, modify or restrict the meaning or interpretation of the
terms or provisions of this Agreement.
22.17 TRADEMARKS AND TRADE NAMES - Except as specifically set out in this
Agreement, nothing in this Agreement shall grant, suggest, or imply
any right,
Page 22
license or authority for one Party to use the name, trademarks,
service marks, or trade names of the other Party for any purpose
whatsoever.
Page 23
PART I LOCAL SERVICES RESALE
----------------------------
23. TELECOMMUNICATIONS SERVICES PROVIDED FOR RESALE
-----------------------------------------------
At the request of AT&T, and pursuant to the requirements of the Act,
GTE will make available to AT&T for resale any Telecommunications
Service that GTE currently offers, or may offer hereafter on a retail
basis to subscribers that are not telecommunications carriers. GTE
shall also provide the service support functions required in order to
provision the Telecommunications Services as set forth in this Part 1.
Such Telecommunications Services and service support functions
provided by GTE pursuant to this Agreement are collectively referred
to as "Local Services." For purposes of this Agreement, GTE is not
required to provide Universal Lifeline type services for resale. In
addition, for purposes of this Agreement, the following are Local
Services that GTE is required to provide to AT&T for resale at the
retail rates: (i) Public Policy Pay Telephones, (ii) Semi-Public Pay
Telephones, and (iii) Special Access lines for AT&T's own use.
24. GENERAL TERMS AND CONDITIONS FOR RESALE
---------------------------------------
24.1 ORDERING
24.1.1 Orders for resale of Local Services will be placed utilizing a
standard Local Service Request ("LSR") form. A complete and accurate
LSR must be provided by AT&T before a request can be processed;
provided, however, that immaterial deviations or omissions in the LSR
will not prevent an order from being processed.
24.1.2 A Letter of Authorization ("LOA") will be required before Local
Services will be provided for resale to a subscriber that currently
receives local exchange service from GTE or from a local service
provider other that AT&T. Such LOA may be a blanket letter of
authorization (Blanket LOA) or such other form as agreed upon by AT&T
and GTE, provided that AT&T complies with the requirements for a
signed LOA from a residential end user as specified in Section 24.1.3
when requesting information from GTE residential end user accounts.
Except as provided in Section 24.1.3, when a Blanket LOA has been
provided by AT&T, GTE shall not require an additional disconnect
order, LOA or other writing from a customer, or another LEC, in order
to process an order for Local Service. Subject to Section 11, each
Party will provide the capability for customers to retain their
current phone number in the event that they change local service
providers, allowing them to retain all existing features and
functionalities to the extent technically feasible.
24.1.3 With respect to the provision of access to, and/or the transfer of, a
customer's service record, the Parties agree that (i) neither Party
shall require a separate signed LOA or other writing from a business
customer, or another LEC, in
Page 24
order to provide access to or transfer the business customer's service
record, or to permit it a Party to submit an LSR that provides for the
transfer of the service features and functionalities of that business
customer for the specified account "as is" to the other Party, and
(ii) in accordance with Public Utilities Code (S)2891, each Party
shall require an individual, signed LOA for the purpose of providing
access to, or the transfer of, a residential customer's service record
or the honoring of an LSR that provides for the transfer of the
service features and functionalities of that residential account "as
is" to the other Party. The Parties agree that this requirement for an
individual, signed LOA for residential customers may be replaced by
the authorization procedures or requirements specified in a subsequent
final and effective FCC rule or court order. For purposes of this
Section 24, an "as is transfer" is the transfer of all the
telecommunications services and features available for resale that are
currently being provided for the specified account without the
requirement of a specific enumeration of the services and features on
the LSR.
24.1.4 GTE shall include an AT&T Customer's listing in its Directory
Assistance database as part of the Local Service Request ("LSR")
process. GTE will honor AT&T Customer's preferences for listing
status, including non-published and unlisted, as noted on the LSR and
will enter the listing in the GTE database which is used to perform
Directory Assistance functions as it appears on the LSR.
24.2 PRICING
The prices to be charged to AT&T for Local Services under this
Agreement are set forth in Part V of this Agreement.
24.3 RESTRICTIONS ON RESALE
To the extent consistent with the applicable rules and regulations of
the FCC and the Commission, AT&T may resell all GTE Local Services as
defined in GTE's tariffs. Other than the restrictions specifically
identified in this Agreement, GTE will not impose unreasonable or
discriminatory conditions or limitations on the resale of Local
Services. The following restrictions shall apply to the resale of
Local Services by AT&T: (i) AT&T shall not resell residence Local
Services to non-residence customers; (ii) AT&T may resell GTE
promotions of less than 90 days duration, but shall not be entitled to
the wholesale discount set forth in Attachment 14, Section 1; and
(iii) AT&T shall only sell "grandfathered" Local Services to those
end-user customers who had previously ordered them from GTE and only
at the same service location, and otherwise on the same terms and
conditions that GTE provides such services to its own customers.
24.4 DIALING AND SERVICE PARITY; NUMBER PORTABILITY
Page 25
24.4.1 GTE will provide the same dialing parity to AT&T Customers as
similarly-situated GTE customers, such that, for all call types: (i)
an AT&T Customer is not required to dial any greater number of digits
than a similarly-situated GTE customer; (ii) except for the loss of
features that may be occasioned by the use of remote call forwarding
or other number portability technologies, the AT&T Customer may retain
its local telephone number with no loss of features and
functionalities; and (iii) the post-dial delay (time elapsed between
the last digit dialed and the first network response), call completion
rate and transmission quality experienced by an AT&T Customer are
equal in quality to that experienced by a similarly-situated GTE
customer.
24.4.2 GTE will provide service levels for Local Services for resale that are
equal to service levels for similarly-situated GTE customers, such
that there is no loss of features or functionalities including, but
not limited to: same dial tone and ringing; same capability for either
dial pulse or touch tone recognition; flat and measured services;
speech recognition as available; same extended local free calling
area; 1 + IntraLATA toll calling; InterLATA toll calling and
international calling; 500, 700, 800, 900, 976 and Dial Around (10xxx)
Services: restricted collect and third number billing; all available
speeds of analog and digital private lines; off-premise extensions;
CENTRANET and ISDN.
24.5 CHANGES IN RETAIL SERVICE
GTE will notify AT&T of proposed new retail services or modifications
to existing retail services forty-five (45) days prior to the expected
date of regulatory approval of the new or modified services. If new
services or modifications are introduced with less than forty-five
(45) days notice to the regulatory authority, GTE will notify AT&T at
the same time it determines to introduce the new or modified service.
With respect to changes in prices for existing retail services or
related resale rates, GTE will notify AT&T at the same time as GTE
begins internal implementation efforts (i.e., at least at the time
that GTE's Product Management Committee is notified of the proposed
change) or obtains internal approval to make the price change,
whichever is sooner.
25. REQUIREMENTS FOR SPECIFIC SERVICES
----------------------------------
25.1 CLASS/LASS AND CUSTOM FEATURES REQUIREMENTS
GTE shall provide to AT&T a list of CLASS/LASS and Custom features and
functions within ten (10) business days of the Effective Date and
shall provide updates to such list when new features and functions
become available. GTE shall provide to AT&T a list of all services,
features, and products including a definition of the service (by
specific reference to appropriate tariff sections)
Page 26
and how such services interact with each other. GTE shall provide
features and services by street address guide and by switch.
25.2 INTERCEPT AND TRANSFER SERVICE
GTE shall provide intercept and transfer service to AT&T for AT&T
Customers on the same basis as such service is available to similarly-
situated GTE customers. To that end, when an end-user customer
transfers service from GTE to AT&T, or from AT&T to GTE, and does not
retain its original telephone number, the Party formerly providing
service to the end user will provide, upon request, a referral
announcement on the original telephone number. The announcement will
provide the new number of the customer.
25.3 E911/911 SERVICES
GTE shall provide to AT&T, for AT&T Customers, E911/911 call routing
to the appropriate PSAP. GTE shall provide and validate AT&T Customer
information to the PSAP. GTE shall use its service order process to
update and maintain, on the same schedule that it uses for its end
users, the AT&T Customer service information in the ALI/DMS (Automatic
Location Identification/ Database Management System) used to support
E911/911 services, pursuant to National Emergency Number Agency (NENA)
standards.
25.4 TELEPHONE RELAY SERVICE
Where GTE provides to speech and hearing-impaired callers a service
that enables callers to type a message into a telephone set equipped
with a keypad and message screen and to have a live operator read the
message to a recipient and to type message recipient's response to the
speech or hearing-impaired caller ("Telephone Relay Service"), GTE
shall make such service available to AT&T at no additional charge, for
use by AT&T Customers who are speech or hearing-impaired. Information
concerning qualification for Telephone Relay Service will be made
available on the Customer Service Record (CSR).
25.5 VOICE MAIL RELATED SERVICES
GTE shall provide the following features capability for voice mail
services: the Message Waiting Indicator; and the Call Forward on
Busy/Don't Answer feature.
26. ADVANCED INTELLIGENT NETWORK
26.1 AT&T may purchase for resale any Telecommunications Service offered at
retail to customers who are not Telecommunications Carriers that uses
GTE's AIN platform ("AIN Services"). In addition, if AT&T purchases
GTE switching as a Network Element under this Agreement, AT&T may
request GTE to
Page 27
provision the specific switch and the related AIN SCP in a manner to
permit AT&T to purchase for resale at the applicable discount the retail
AIN Services that GTE offers to its end user customers from the same
switch. If AT&T uses its own switch to provide services to its local
customers, AT&T may purchase for resale at the applicable discount the
retail AIN Services that GTE offers its end user customers by
provisioning the AT&T switch to access GTE's AIN SCPs.
27. ROUTING TO DIRECTORY ASSISTANCE, OPERATOR AND REPAIR SERVICES
27.1 Where AT&T purchases either Local Switching as an Unbundled Element or
Local Services for resale, GTE will provide the functionality and
features required to modify the AT&T Customer's line at GTE's local
switch or Access Tandem to route all calls to the AT&T Network for
Directory Assistance and the AT&T Platform for Operator and Repair
Services. AT&T will pay in accordance with Section 41 in Part V of this
Agreement for necessary modifications.
27.2 DIRECTORY ASSISTANCE
GTE shall route local Directory Assistance calls, including 411 or the
equivalent lntraLATA dialing method and (NPA) 555-1212, dialed by AT&T
Customers directly to the AT&T Network. AT&T will pay in accordance with
Section 41 in Part V of this Agreement for such customized routing.
27.3 OPERATOR SERVICES
GTE shall route local Operator Services calls (0+, 0-) dialed by AT&T
Customers directly to the AT&T Local Operator Services platform. Such
traffic shall be routed over trunk groups specified by AT&T which connect
GTE end offices and the AT&T Local Operator Services platform, using
standard Operator Services dialing protocols of 0+ or 0-. AT&T shall pay
for such trunk groups and all other costs associated with such customized
routing pursuant to Section 41 of Part V. To the extent technically
feasible, GTE will provide post-dial delay that is no greater than that
experienced by GTE enduser customers.
27.4 REPAIR CALLS
GTE shall route repair calls dialed by AT&T Customers directly to the
AT&T repair center. AT&T shall pay all costs of such customized routing
pursuant to Section 41 of Part V.
27.5 NON-DISCRIMINATORY TREATMENT
All direct routing capabilities described herein shall permit AT&T
Customers to dial the same numbers for AT&T Directory Assistance, and
Local Operator
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and the same number of digits for Repair Services that similarly-situated
GTE customers dial for reaching equivalent GTE services. AT&T and GTE
will use 800/888 numbers where necessary to achieve this result.
27.6 EMERGENCY CALLS
GTE shall provide to AT&T the emergency public agency (e.g., police,
fire, ambulance) telephone numbers linked to each NPA-NXX. Such data will
be transmitted in a mutually agreeable format. GTE will transmit to AT&T,
in a timely manner, all changes, alterations, modifications and updates
to such data.
27.7 OPTIONAL ROUTING
27.7.1 Operator Services: AT&T may request GTE to route AT&T Customers to GTE
Operator Services. In this case, the requirements for GTE-provided
Operator Services as part of the Total Services Resale service shall be
those requirements specified in Attachment 2.
27.7.2 Directory Assistance: AT&T may request GTE to route AT&T Customers to
GTE's Directory Assistance. In this case, the requirements for GTE-
provided Directory Assistance Services as part of the Total Services
Resale service shall be those requirements specified in Attachment 2.
27.8 LINE INFORMATION DATABASE UPDATES
GTE shall update and maintain AT&T Customer information in the GTE Line
Information Database ("LIDB") in the same manner and on the same schedule
that it maintains information in LIDB for GTE customers.
27.9 TELEPHONE LINE NUMBER CALLING CARDS
Upon request by an AT&T Customer or by AT&T on behalf of an AT&T
Customer, and effective as of the date of an end user's subscription to
AT&T service (or such later date as such request is received), GTE will
remove any GTE-assigned telephone line calling card number (including
area code) ("TLN") from GTE's LIDB. AT&T may issue a new telephone
calling card to such customer, utilizing the same TLN, and AT&T shall
have the right to enter such TLN in AT&Ts LIDB for calling card
validation purposes.
27.10 END OFFICE FEATURES
GTE shall provide the following end-office features in those end offices
in which such features are available to GTE customers: CLASS features;
Repeat Dial Capability; Multi-line Hunting; and trunk connectivity to
private branch exchange switches (PBX's) and Direct Inward Dialed
Services and all other end-office features that GTE makes available to
GTE customers.
Page 29
27.11 CALL BLOCKING
Upon AT&T's request and when available to similarly-situated GTE
customers, GTE will provide blocking on a line by line basis of an
AT&T Cumstomer's access to any or all of the following call types:
900/976; xxxx to third party and collect; and such other call types
for which GTE provides blocking to similarly situated GTE customers.
27.12 LAW ENFORCEMENT AND SERVICE ANNOYANCE
Not later than forty-five (45) business days after the Effective Date,
GTE and AT&T will develop procedures to handle requests from law
enforcement agencies for service termination, wire taps and provisions
of Customer Usage Data pursuant to a lawful process as well as
procedures to handle AT&T Customer complaints concerning harassing or
annoying calls. Such procedures will include, but not be limited to, a
process for AT&T to interface with GTE regarding law enforcement and
service annoyance issues on a 24 hour per day, 7 days a week basis for
emergency requests and otherwise on the same basis as GTE provides
access for its own customers.
28. SERVICE SUPPORT FUNCTIONS
-------------------------
28.1 ELECTRONIC INTERFACE
28.1.1 Until such time as GTE and AT&T are able to fully implement electronic
interfaces ("EI"), GTE and AT&T agree to use interim processes for
Pre-Ordering, Ordering, Provisioning, Maintenance, Repair and Billing.
28.1.1.1 The schedule for implementing an interim electronic interface shall be
subject to the memorandum of understanding ("MOU") relating to
electronic interfaces negotiated by GTE and AT&T under the direction
of the Commission in connection with the decision in 00-00-000.
28.1.1.2 Attachment 16 lists the interim processes and the schedule for the
implementation of such processes that were negotiated.
28.1.2 In accordance with the schedule set out in the MOU, GTE shall provide
a Real Time electronic interface ("EI") for sending and receiving
information on demand for Pre-Ordering, for Ordering/Provisioning data
and materials (e.g., access to Street Address Guide ("SAG") and
Telephone Number Assignment database), and for scheduling service
delivery. GTE shall provide an electronic interface ("EI") for sending
and receiving information on agreed, pre-defined schedules ("batch
communications") for reports and Billing. These interfaces shall be
administered through a national ordering platform that will serve as a
single point of contact for the transmission of such data from AT&T to
GTE, and from GTE to AT&T.
Page 30
28.1.3 No later than six (6) months after the Effective Date of this Agreement,
GTE will: (i) establish the national gateway standards to be used by AT&T
and all other carriers connecting to GTE's Operations Support Systems
("OSS"), and (ii) establish the date by which GTE will provide permanent
national gateway access to its OSS. GTE will provide this permanent
national gateway access at the earliest practical date but in no case
later than twelve (12) months after the Effective Date of this Agreement,
which shall include ensuring that interfaces are operational and end to
end testing has been successfully completed.
28.1.4 [DELETED]
28.1.5 The Parties agree that the principles outlined in Attachment 13 and
related time schedules will be used as a starting point for the report to
be filed to the Commission within six (6) months of the Effective Date of
this Agreement.
28.1.6 GTE shall provide the same information, of the same quality and within
the same time frames for Pre-Ordering, Ordering/Provisioning,
Maintenance/ Repairs and Billing to AT&T as GTE provides to itself. The
Parties recognize that GTE is not required to establish new systems or
processes in order to provide information to AT&T which GTE does not
provide to itself.
28.1.7 AT&T shall pay a reasonable share of the total cost of creating the
permanent gateway. AT&T's share shall be determined based upon its
percentage of system use during the first full year (First Year) the
gateway system is in operation as compared to all other users. Full
operation shall mean all interfaces are operational and end-to-end
testing has been successfully completed. Percentage of use shall be
determined based upon the average number of customer access lines each
local exchange carrier, including GTE and any GTE Affiliate (to the
extent they have usage), has during the First Year.
28.2 SERVICE STANDARDS
28.2.1 GTE shall ensure that all Service Support Functions used to provision
Local Service to AT&T for resale are provided at a quality level which
GTE is required to meet by law, or is actually meeting, in providing
Local Service to itself, to its end users or to its affiliates.
28.2.2 Not later than twenty (20) business days after the Effective Date of this
Agreement, GTE and AT&T shall develop mutually agreed-upon escalation and
expedite procedures to be employed at any point in the Local Service Pre-
Ordering, Ordering/Provisioning, Testing, Maintenance, Billing and
Customer Usage Data transfer processes to facilitate rapid and timely
resolution of Disputes.
Page 31
28.3 POINT OF CONTACT FOR THE AT&T CUSTOMER
28.3.1 Except as otherwise provided in this Agreement or as directed by AT&T,
AT&T shall be the single and sole point of contact for all AT&T
Customers with respect to AT&T Local Services.
28.3.2 GTE shall refer all questions regarding any AT&T service or product
directly to AT&T at a telephone number specified by AT&T and provided
to GTE for that purpose.
28.3.3 GTE representatives who receive inquiries regarding AT&T services:
(i) shall refer callers who inquire about AT&T services or products to
the numbers provided; and (ii) will not in any way disparage or
discriminate against AT&T, or its products or services.
28.4 SINGLE POINT OF CONTACT
Each Party shall provide the other Party with a single point of
contact ("SPOC") for each functional area for all inquiries regarding
the implementation of this Part. Each Party shall accept all inquiries
from the other Party and provide timely responses.
28.5 SERVICE ORDER
To facilitate the ordering of new service for resale or changes to
such service to an AT&T Customer ("Local Service Request or LSR"),
AT&T's representative will have access to GTE customer information to
enable the AT&T representative to perform the tasks enumerated below.
Until electronic interfaces are established, these functions will be
performed as set forth in Attachment 16:
28.5.1 Obtain customer information which is available under Applicable Law,
including name, billing and service address, billing telephone
number(s), eligibility for subsidized or assisted programs, and
identification of features and functions of services subscribed to by
customer; provided that such information will not be provided for
residential end-users until AT&T provides GTE with written
authorization from the end-user (unless the FCC, the Commission or a
court subsequently rules to the contrary).
28.5.2 Obtain information on all features and services available, including
new services, by switch, NPA-NXX and customer street address;
28.5.3 Submit the AT&T Customer order by submitting an LSR using the agreed
upon electronic interface (the Network Data Mover or NDM) for all
desired features and services;
28.5.4 Assign a telephone number, including a vanity number, (if the AT&T
Customer does not have one assigned). As an interim step prior to the
implementation
Page 32
of the electronic interface specified in Section 28.1; GTE will
establish an 800 (toll-free) number for AT&T;
28.5.5 Submit the appropriate directory listing using the agreed to El;
28.5.6 Determine if a service call is needed to install the line or service,
28.5.7 Schedule installation, if applicable;
28.5.8 Provide service availability dates to Customer;
28.5.9 Order local and intraLATA toll service and enter AT&T Customer's
choice of primary interexchange carrier on a single, unified order;
and
28.5.10 Suspend, terminate or restore service to an AT&T Customer using agreed
to methods (temporary disconnects for nonpayment may not be requested
using the LSR).
28.6 PROVISIONING
28.6.1 After receipt and acceptance of an LSR, GTE shall provision such LSR
in accordance with the following Intervals and in accordance with the
service parity standards and other performance standards specified in
Section 10.
28.6.1.1 Turn-up of Local Service where no installation of facilities is
required:
Residence and Business: within seventy-two (72) hours of receipt of a
valid LSR or the next available due date (at parity with GTE end-user
customers) at the time of receipt of a valid LSR if an earlier desired
due date ("DDD") is listed.
28.6.1.2 Turn-up of Local Service where installation of facilities is required:
Residence and Business (except for complex services): upon the next
available due date (at parity with GTE end-users) at time of receipt
of a valid LSR.
Complex Services: Due date will be as determined after engineering of
the order, at parity with GTE end-user customers.
28.6.1.3 Feature Changes (after service turn-up):
Residence: within seventy-two (72) hours of receipt of LSR or the next
available due date (at parity with GTE end-users) at the time of
receipt of a valid LSR if an earlier DDD is listed.
Page 33
Business: within seventy-two (72) hours after receipt of LSR if no
installation dispatch is required or the next available due date (at
parity with GTE endusers) at the time of receipt of a valid LSR if an
earlier DDD is listed.
28.6.1.4 Service Disconnects
Completion of all disconnects will be based upon the DDD if a valid
LSR is received within appropriate interval.
28.6.1.5 Provisioning functions performed by GTE will meet the service parity
standards and other performance standards specified in Section 10.
28.6.2 GTE shall provide AT&T with service status notices, on a prompt basis.
Such status notices shall include the following:
28.6.2.1 Firm order confirmation, including service availability date and
information regarding the need for a service dispatch for
installation;
28.6.2.2 Notice of service installation, including any additional information,
such as material charges;
28.6.2.3 Changes/rejections/errors in LSRs;
28.6.2.4 Service completion;
28.6.2.5 Jeopardies and missed appointments;
28.6.2.6 Charges associated with necessary construction;
28.6.2.7 Test results of the same type that GTE records for itself or its own
customers.
28.6.3 GTE shall notify AT&T prior to making any changes in the services,
features or functions specified on the LSR. If an AT&T Customer
requests a service change at the time of installation GTE shall refer
the AT&T Customer to AT&T.
28.6.4 GTE shall provide provisioning support to AT&T on the same basis that
it provides to other competitive LECs and to itself. GTE retains full
discretion to control the scheduling of its provisioning workforce.
28.6.5 GTE shall provide training for all GTE employees who may communicate,
either by telephone or face-to-face, with AT&T Customers, during the
provisioning process. Such training shall include training on
compliance with the branding requirements of this Agreement.
28.7 PROVISION OF CUSTOMER USAGE DATA
Page 34
GTE shall provide the Customer Usage Data recorded by GTE. Such data
shall be provided in accordance with the terms and conditions set
forth in Attachment 7.
28.8 Service/Operation Readiness Testing
28.8.1 In addition to testing described elsewhere in this Section 28, GTE
shall test the systems used to perform the following functions at a
negotiated interval and in no event less than 10 business days prior
to commencement of GTE's provision of Local Service to AT&T, in order
to establish system readiness capabilities:
28.8.1.1 All interfaces between AT&T and GTE work centers for Service Order
Provisioning;
28.8.1.2 Maintenance, Billing and Customer Usage Data;
28.8.1.3 The process for GTE to provide customer service records;
28.8.1.4 The installation scheduling process;
28.8.1.5 Telephone number assignment;
28.8.1.6 Procedures for communications and coordination between AT&T SPOC and
GTE SPOC;
28.8.1.7 Procedures for transmission of Customer Usage Data; and
28.8.1.8 Procedures for transmitting bills to AT&T for Local Service.
28.8.2 The functionalities identified above shall be tested in order to
determine whether GTE and AT&T performance meets the service parity
requirements and other performance standards specified in Section 10.
The Parties shall make available sufficient technical staff to perform
such testing. GTE and AT&T shall mutually agree on the schedule for
such testing.
28.8.3 At AT&T's request, GTE shall provide to AT&T any results of the
testing performed pursuant to the terms of this Section 28.8. AT&T may
review such results and may notify GTE of any failures to meet the
requirements of this Agreement.
28.8.4 GTE shall provide to AT&T the same type and quality of loop testing
information that it provides to and records for itself. Where GTE
develops loop testing information as a matter of course, it will make
that information available to AT&T where such information is relevant
to AT&T's business. Where GTE maintains the internal discretion to
test loops as needed, GTE will provide similar testing discretion to
AT&T. AT&T shall pay the full cost of any such discretionary testing.
Page 35
28.8.5 Within 60 days of the Effective Date of this Agreement, AT&T and GTE
will agree upon a process to resolve cooperative testing issues and
technical issues relating to GTE's provision of Local Services to
AT&T. The agreed upon process shall include procedures for escalating
disputes and unresolved issues up through higher levels of each
company's management. If AT&T and GTE do not reach agreement on such a
process within 60 days, any issues that have not been resolved by the
Parties with respect to such process shall be submitted to the ADR
procedures set forth in Section 14 and Attachment 1 of this Agreement
unless both Parties agree to extend the time to reach agreement on
such issues.
28.9 MAINTENANCE
GTE shall provide maintenance in accordance with the requirements and
standards set forth in Attachment 5 and in accordance with the service
parity requirements set forth in this Agreement.
28.10 BILLING FOR LOCAL SERVICE
28.10.1 GTE shall xxxx AT&T for Local Service provided by GTE to AT&T pursuant
to the terms of this Part, and in accordance with the terms and
conditions for Connectivity Billing and Recording in Attachment 6.
28.10.2 GTE shall recognize AT&T as the customer of record for all Local
Services and will send all notices, bills and other pertinent
information directly to AT&T.
Page 36
PART II: UNBUNDLED NETWORK ELEMENTS
-----------------------------------
29. INTRODUCTION
------------
This Part II sets forth the unbundled Network Elements that GTE agrees
to offer to AT&T in accordance with its obligations under Section 251
(c)(3) of the Act and 47 CFR 51.307 to 51.321 of the FCC Rules. The
specific terms and conditions that apply to the unbundled Network
Elements are described below and in Attachment 2. Prices for Network
Elements are set forth in Part V and Attachment 14 of this Agreement.
30. UNBUNDLED NETWORK ELEMENTS
--------------------------
30.1 GTE will offer Network Elements to AT&T on an unbundled basis on
rates, terms and conditions that are just, reasonable, and non-
discriminatory in accordance with the terms and conditions of this
Agreement and applicable law .
30.2 GTE will permit AT&T to interconnect AT&T's facilities or facilities
provided by AT&T or by third parties with each of GTE's unbundled
Network Elements at any point designated by AT&T that is technically
feasible.
30.3 AT&T, at its option, may designate any technically feasible network
interface at a Served Premises, including without limitation, DSO, XX-
0, XX-0, and STS-1.
30.4 Except as provided otherwise in this Agreement, AT&T may use one or
more Network Elements to provide any feature, function, or service
option that such Network Element is capable of providing.
30.5 GTE shall offer each Network Element individually and in combination
with any other Network Element or Network Elements, so long as such
combination is technically feasible, in order to permit AT&T to
combine such Network Element or Network Elements with another Network
Element or other Network Elements obtained from GTE or with network
components provided by itself or by third parties to provide
telecommunications services to its customers.
30.6 For each Network Element, GTE shall provide a demarcation point (e.g.,
an interconnection point at a Digital Signal Cross-Connect or Light
Guide Cross-Connect panels or a Main Distribution Frame) and, if
necessary, access to such demarcation point, which AT&T agrees is
suitable. However, where GTE provides contiguous Network Elements to
AT&T, GTE may provide the existing interconnections and no demarcation
point shall exist between such contiguous Network Elements.
Page 37
30.7 GTE shall not charge AT&T an interconnection fee or demand other
consideration for directly interconnecting any Network Element or
Combination to any other Network Element or Combination provided by
GTE to AT&T if GTE directly interconnects the same two Network
Elements or Combinations in providing any service to its own customers
or a GTE affiliate, including the use of intermediate devices, such as
a digital signal cross connect panel, to perform such interconnection.
30.8 The total charge to AT&T to interconnect any Network Element or
Combination to any other Network Element or Combination provided by
GTE to AT&T if GTE does not directly interconnect the same two Network
Elements or Combinations in providing any service to its own customers
or a GTE affiliate (e.g., the interconnection required to connect the
Loop Feeder to AT&T's collocated equipment), shall be the total
service long-run incremental cost of providing the interconnection.
30.9 Except with respect to the Loop Distribution, Loop
Concentrator/Multiplexer, and Loop Feeder elements, which shall in all
cases be subject to the bona fide request process described in
Attachment 12, Attachment 2 to this Agreement lists the Network
Elements that AT&T and GTE have identified as of the Effective Date of
this Agreement and will be offered by GTE. AT&T and GTE agree that
AT&T may identify additional or revised Network Elements that it
desires. All such additional or modified Network Elements shall be
subject to the Bona Fide Requests Procedures outlined in Attachment
12. Descriptions and requirements for each Network Element identified
below are set forth in Attachment 2. The Network Elements described in
Attachment 2 consist of:
Loop or Loop Combination
Network Interface Device (NID)
Loop Distribution, otherwise known as Distribution Media
Loop Concentrator/Multiplexer
Loop Feeder
Local Switching
Operator Service
Directory Service
Common Transport
Dedicated Transport
Signaling Link Transport
Signaling Transfer Points
Service Control Points (SCPs)/Databases
Tandem Switching
30.10 STANDARDS FOR NETWORK ELEMENTS
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30.10.1 Each Network Element shall meet the requirements set forth in the
applicable technical references, as well as any performance or other
requirements, identified herein.
30.10.2 The technical references cited throughout this Agreement shall apply
unless GTE shall offer, within ninety (90) days following Commission
approval of this Agreement, GTE's proposed substitute technical
references, for consideration and review by subject matter experts
designated, respectively, by AT&T and GTE. Within ten (10) business
days following AT&T's receipt of true and complete copies of GTE's
proposed substitute technical references, AT&T and GTE subject matter
experts shall meet in person or via teleconference to review the
substitute reference(s) with a view toward achieving agreement on the
suitability of such references for implementation and incorporation
into this Agreement. The subject matter experts may agree to implement
and incorporate, to modify or supplement, or replace any such
substitute technical reference proposed by GTE. Where they so agree,
the resulting substitute technical reference shall be implemented and
incorporated forthwith, by formal amendment in writing, to this
Agreement. Where they disagree with respect to the suitability or
adequacy of any such proposed substitute technical reference, the GTE-
proposed substitute technical reference shall be incorporated into
this Agreement at the conclusion of the ten business day period cited
above, by formal amendment in writing; subject to AT&T's right to
pursue the dispute and the implementation of more suitable technical
references through the ADR procedures set forth in Attachment 1 to
this Agreement. AT&T may initiate such ADR procedures with sixty (60)
days following the incorporation of the challenged technical reference
into this Agreement.
The Parties recognize the possibility that some equipment vendors may
manufacture telecommunications equipment that does not fully
incorporate or may deviate from the technical references contained in
this Agreement. To the extent that, due to the manner in which
individual manufacturers may have chosen to implement industry
standards into the design of their product, or due to the differing
vintages of these individual facility components and the presence of
embedded technologies that pre-date certain technical references, some
of the individual facility components deployed within GTE's network
may not adhere to the technical references, then, within forty-five
(45) days after the Effective Date of this Agreement,
(a) the Parties will develop processes by which GTE will inform AT&T
of any such deviations from technical standards for Network Elements
or Combinations ordered by AT&T;
(b) the Parties will develop further processes and procedures
designed, upon notice of such deviations from technical standards, to
address the treatment of GTE and AT&T customers at parity; and
Page 39
(c) the Parties will take such other mutually agreed upon actions as
shall be appropriate in the circumstances.
30.10.3 Each Network Element and the interconnections between Network Elements
provided by GTE to AT&T shall be at least equal in the quality of
design, performance, features, functions and other characteristics,
including but not limited to levels and types of redundant equipment
and facilities for power, diversity and security, that GTE provides in
the GTE network to itself, GTE's own customers, to a GTE affiliate or
to any other entity.
30.10.4 Unless otherwise designated by AT&T, each Network Element and the
interconnections between Network Elements provided by GTE to AT&T
shall be made available to AT&T on a priority basis that is equal to
the priorities that GTE provides to itself, GTE's own customers, to a
GTE Affiliate or to any other entity.
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PART III: ANCILLARY FUNCTIONS
-----------------------------
31. INTRODUCTION
------------
This Part III sets forth the Ancillary Functions that GTE agrees to
offer to AT&T so that AT&T may interconnect to GTE's network and
obtain access to unbundled Network Elements to use to provide services
to its customers.
32. GTE PROVISION OF ANCILLARY FUNCTIONS
------------------------------------
32.1 GTE will offer Ancillary Functions to AT&T on rates, terms and
conditions that, are just, reasonable, and non-discriminatory and in
accordance with the terms and conditions of this Agreement.
32.2 GTE will permit AT&T to interconnect AT&T's equipment and facilities
or equipment and facilities provided by AT&T or by third parties for
purposes of interconnection or access to Network Elements at any point
that is technically feasible.
32.3 AT&T may use any Ancillary Function to provide any feature, function,
or service option that such Ancillary Function is capable of
providing.
32.4 Attachment 3 to this Agreement lists the Ancillary Functions that AT&T
and GTE have identified as of the Effective Date of this Agreement.
Either Party may identify additional or revised Ancillary Functions
that it desires. All such additional or revised Ancillary Functions
shall be subject to the Bona Fide Requests procedures outlined in
Attachment 12. Descriptions and requirements for each Ancillary
Function are set forth in Attachment 3. The Ancillary Functions
described in Attachment 3 consist of:
Collocation
Right of Way (ROW)
Conduit
Pole attachment
33. STANDARDS FOR ANCILLARY FUNCTIONS
---------------------------------
33.1 Each Ancillary Function shall meet or exceed the requirements set
forth in applicable technical references, as well as the performance
and other requirements, identified herein.
33.2 Each Ancillary Function provided by GTE to AT&T shall be equal in the
quality of design, performance, features, functions and other
characteristics, including, but not limited to levels and types of
redundant equipment and facilities for diversity and security, that
GTE provides in the GTE network to itself, its affiliates or any other
entity.
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33.3 Unless otherwise designated by AT&T, each Ancillary Function provided by
GTE to AT&T shall be made available to AT&T on a priority basis that is
at least equal to the priorities that GTE provides to itself, its
customers, its affiliates or any other entity.
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PART IV: INTERCONNECTION PURSUANT TO SECTION 251(C)(2)
------------------------------------------------------
34. SCOPE
-----
This Part IV describes the physical architecture for Interconnection
of the Parties' facilities and equipment for the transmission and
routing of Local Traffic, intraLATA toll traffic, and Exchange Access
traffic between the respective business and residential customers of
the Parties pursuant to the Act. Interconnection may not be used
solely for the purpose of originating a Party's own interexchange
traffic. Sections 35 and 36 prescribe the specific logical trunk
groups (and traffic routing parameters) which will be configured over
the physical Interconnections described in this Part related to the
transmission and routing of Local Traffic, intraLATA toll traffic and
Exchange Access traffic, respectively. Other trunk groups, as
described in this Agreement, may be configured using this
architecture.
35. INTERCONNECTION POINTS AND METHODS.
----------------------------------
35.1 In each LATA identified pursuant to the procedures of Section 35.6,
AT&T and GTE shall Interconnect their networks at the GTE and AT&T
Wire Centers identified in such notice for the transmission and
routing within that LATA of Local Traffic, intraLATA toll traffic and
Exchange Access traffic.
35.2 Interconnection in each LATA shall be accomplished at any technically
feasible point within GTE's networks for a given LATA, including
through collocation in GTE's Wire Centers as provided in Attachment 3.
35.3 INTERCONNECTION USING COLLOCATION:
----------------------------------
If the Parties Interconnect their networks using Collocation in GTE's
Wire Centers, the following requirements apply:
35.3.1 AT&T will deploy a local service network that places switching and/or
transmission equipment within the LATA. The placement of this
equipment uses a combination of AT&T owned Wire Centers and collocated
space in GTE Wire Centers. AT&T may physically collocate any
interconnection-related transmission equipment for which space is
available. This includes equipment that can perform switching
functions as well as interconnection functions so long as such multi-
purpose equipment occupies no more floor space than would equipment
that only performs interconnection functions. GTE is not required to
provide physical collocation space where it can demonstrate that space
is not available.
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35.3.2 AT&T will request interconnection with GTE at specific points in GTE's
network. The following options are available for (i) the termination
of traffic to the GTE network, (ii) the termination of traffic to the
AT&T network and (iii) the transiting of traffic to/from a third party
network.
35.4 LOCAL TRAFFIC AND INTRALATA TOLL TRAFFIC - ORIGINATING ON AT&T,
TERMINATING ON GTE.
AT&T may build trunk groups to GTE using the following representative,
but not exclusive, options: (i) from AT&T collocated equipment in a
Wire Center to the GTE Tandem; (ii) from AT&T collocated equipment in
a GTE Wire Center to the GTE End Office Switch; or (iii) from an AT&T
Switch to the nearest GTE Wire Center or Tandem.
Interfaces for these interconnections may be based upon, but not
limited to, the following: (i) DS1: from an AT&T-collocated DDM-2000
to a GTE Central Office Switch; (ii) SONET STS1: from an AT&T-
collocated DDM-2000 to an GTE 5ESS(R)-2000 Central Office Switch and
(iii) DS1/DS3: from an AT&T Switch to a GTE Tandem using new trunk
groups on existing facilities.
35.5 TRANSIT SERVICE TRAFFIC
35.5.1 GTE agrees that it shall provide Transit Service to AT&T on terms and
conditions set forth in Section 36.8.
35.5.2 "Transit Service" means the delivery of certain traffic between AT&T's
network and a third party LEC or ILEC network by GTE over the
Local/IntraLATA Trunks. The following types of traffic will be
delivered: (i) Local Traffic and IntraLATA Toll Traffic originated
from AT&T to such third party LEC or ILEC and (ii) Local Traffic and
IntraLATA Toll Traffic originated from such third party LEC or ILEC
and terminated to AT&T where GTE carries such traffic pursuant to the
Commission's primary toll carrier plan or other similar plan.
35.5.3 While the Parties agree that it is the responsibility of each third
party LEC or ILEC to enter into arrangements to deliver Local Traffic
between them, they acknowledge that such arrangements are not
currently in place and an interim arrangement is necessary to ensure
traffic completion. Accordingly, until the earlier of (i) the date on
which either Party has entered into an arrangement with such third
party LEC or ILEC to deliver Local Traffic via direct trunks or (ii)
the termination of this Agreement, GTE will transit such traffic.
35.5.4 All networks involved in transit traffic will deliver each call to
each involved network with CCIS to the extent available from third
party LECs
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and the appropriate Transaction Capabilities Application Part (TCAP)
messages to facilitate full interoperability and billing functions. In
all cases, each Party is responsible to follow Exchange Message Record
("EMR") standard and exchange records with both the other Party and
the terminating LEC or ILEC to facilitate the billing process to the
originating network.
35.6 SELECTION OF LATAs
35.6.1 If AT&T determines to offer Telephone Exchange Services in any LATA,
AT&T shall provide written notice to GTE of its need to establish
Interconnection in such LATA pursuant to this Agreement. This notice
shall include (i) the initial Wire Centers AT&T has designated in the
new LATA; (ii) AT&Ts requested Interconnection Activation Date; and
(iii) a non-binding forecast of AT&Ts trunking requirements.
35.6.2 Unless otherwise agreed by the Parties, the Parties shall designate
the Wire Center AT&T has identified as its initial Routing Point in
the LATA as the ATIWC in that LATA and shall designate the GTE Tandem
Office Wire Center within the LATA nearest to the ATIWC (as measured
in airline miles utilizing the V&H coordinates method, as the ATIWC
in that LATA.
35.6.3 Unless otherwise agreed by the Parties, the Interconnection Activation
Date in each LATA in which no construction is required shall be
fifteen (15) business days after the date on which AT&T delivered
notice via an ASR to GTE pursuant to this Section. Where construction
is required, the Interconnection Activation Date shall be as mutually
agreed by the Parties.
35.6.4 GTE and AT&T will conduct joint planning sessions to determine the
following representative, but not exclusive, information; (i)
forecasted number of trunk groups; and (ii) the interconnection
activation date.
35.7 ADDITIONAL SWITCHES OR INTERCONNECTION POINTS
If AT&T deploys additional switches in a LATA after the date hereof or
otherwise wishes to establish Interconnection with additional GTE Wire
Centers, AT&T may, upon written notice thereof to GTE, establish such
Interconnection and the terms and conditions of this Agreement shall
apply to such Interconnection. If GTE deploys additional switches in a
LATA after the date hereof or otherwise wishes to establish
Interconnection with additional AT&T Central Offices, GTE may, upon
written notice thereof to AT&T, establish such Interconnection and the
terms and conditions of this Agreement shall apply to such
Interconnection. If either Party establishes an additional Tandem
Switch
Page 45
in a given LATA, the Parties shall jointly determine the requirements
regarding the establishment and maintenance of separate trunk group
connections and the sub-tending arrangements relating to Tandem
Switches and End Offices which serve the other Party's Customers
within the Exchange Areas served by such Tandem Switches.
35.8 NONDISCRIMINATORY INTERCONNECTION
Interconnection provided by GTE shall be equal in quality to that
provided by GTE to itself or any subsidiary, Affiliate or other
person. "Equal in quality" means the same or equivalent technical
criteria, service standards that a Party uses within its own network
and, at a minimum, requires GTE to design interconnection facilities
to meet the same technical criteria and service standards that are
used within GTE's network. If AT&T requests an Interconnection that is
of a higher quality than that provided by GTE to itself or any
subsidiary, Affiliate or other person, such request shall be treated
as a New Services Request and established upon rates, terms and
conditions that are reasonable and non-discriminatory. AT&T shall pay
the cost of GTE providing any such higher quality Interconnection
Services.
35.9 TECHNICAL SPECIFICATIONS
35.9.1 Each Party shall initially configure a two-way trunk group as a direct
transmission path between each AT&T and GTE interconnected Central
Offices. At AT&T's request, GTE shall provide uni-directional traffic
on such trunks, in either direction, effectively operating them as if
they were one-way trunk groups. AT&T and GTE shall work cooperatively
to install and maintain a reliable network. AT&T and GTE shall
exchange appropriate information (e.g., maintenance contact numbers,
network information, information required to comply with law
enforcement and other security agencies of the government and such
other information as the Parties shall mutually agree) to achieve this
desired reliability.
35.9.2 AT&T and GTE shall work cooperatively to apply sound network
management principles by invoking network management controls to
alleviate or to prevent congestion.
35.10 911 SERVICE
Basic 911 and E911 is an additional requirement that provides a caller
access to the applicable emergency service bureau by dialing a 3-digit
universal telephone number (911). GTE shall provide 911 Service to
AT&T as described in this Section in each Rate Center in which (i)
AT&T is authorized to provide local exchange services and (ii) GTE is
the 911 service provider.
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35.10.1 GTE will provide AT&T with multiplexing of dedicated 911 trunks at a
designated GTE Central Office at the rates set forth in Attachment 14
(Pricing) and pursuant to the terms and conditions in applicable
tariffs, unless other rates, terms and conditions are provided in this
Agreement, GTE will also provide AT&T with trunking from the GTE
Central Office to the designated GTE Control Office(s) (i.e.,
selective routers) with sufficient capacity to route AT&T's
originating 911 calls over Service Lines to the designated primary
PSAP or to designated alternate locations (GTE shall provide for
overflow 911 traffic to another PSAP for handling). Such trunking will
be provided at the rates set forth in Attachment 14 (Pricing). A pro-
rata portion of cost of the selective router may also be charged to
AT&T, the amount to be determined in good faith by the Parties in each
case. If AT&T forwards the ANI information of the calling party to the
Control Office, GTE will forward the call with the calling number to
the PSAP for display and Automatic Location Identification (ALI)
retrieval. If no ANI is forwarded by AT&T, GTE will display a 911
trunk group identification code for display at the PSAP.
35.10.2 AT&T will provide the necessary dedicated 911 trunking to route
originating 911 traffic from AT&T's End Office(s) to the GTE Control
Office(s). The point of Interconnection for AT&T's Primary and Diverse
Routes to the mux/co-location and 911 Control Offices is at the GTE
Control Office. AT&T shall pay tariff charges for Diverse routes,
selective routing and any other related service that GTE provides
unless other rates are provided in this Agreement. AT&T will be
responsible for determining the proper quantity of trunks from its end
office(s) to the GTE Control Office(s). Trunks between the AT&T End
Offices and GTE Control Office shall be delivered by GTE within twenty
(20) Business Days following order by AT&T. Following delivery, AT&T
and GTE will cooperate to promptly test all transport facilities
between AT&T's network and the GTE Control Office to assure proper
functioning of the 911 service.
35.10.3 GTE will provide to AT&T, in mechanized format, a list of the Central
Offices, selective router, and PSAPs for the 911 district. GTE will
provide maps (in electronic format) of the Exchange and selective
routing boundaries. A specified rate found in the rate table in
Attachment 14 (Pricing) will apply per request. Until such time as a
mechanized process for provision of this information is made available
by GTE and, at intervals determined by GTE, GTE shall provide to AT&T
in a paper format any updates to this information.
The Parties agree to provide access to 911/E911 in a manner that is
transparent to the end user. The Parties will work together to
facilitate the prompt, reliable and efficient interconnection of
AT&T's systems to the 911/E911 platforms, with a level of performance
that will provide the same
Page 47
grade of service as that which GTE provides to its own end users. To
this end, GTE will make available to AT&T documentation showing the
correlation of its rate centers to its E911 tandems.
35.10.4 It shall be the responsibility of AT&T to ensure that the address of
each of its end users is included in the Master Street Address Guide
("MSAG") via information provided on AT&T's Local Service Request
("LSR") or via a separate feed established by AT&T. GTE and AT&T will
work together to develop the process by which the 911/E911 database
will be updated with AT&T's end user 911/E911 information.
GTE will coordinate access to the GTE ALI database for the initial
loading and updating of AT&T subscriber information. Access
coordination will include:
(i) GTE provided format requirements and a delivery address for
AT&T to supply an electronic version of subscriber telephone numbers,
addresses and other information both for the initial load and (where
applicable) daily updates. GTE shall confirm receipt of this data as
described in Section 35.10.8;
(ii) Coordination of error resolution involving entry and update
activity;
(iii) Provisioning of specific 911 routing information on each access
line;
(iv) Updating the GTE ALI database from paper records of service
order activity supplied by AT&T is optional. The charge for this
service is separate and set forth in the Attachment 14 (Pricing) under
the category "Optional Manual Update"; and
(v) Providing AT&T with reference data GTE has in its possession to
ensure that AT&T's subscribers will be routed to the correct Control
Office when originating a 9-1-1 call.
35.10.5 AT&T shall pay GTE a one time charge as set forth in the Attachment 14
(Pricing) per 911 Control Office trunk group (the "911 Control Office
Software Enhancement Connection Charge") and any applicable monthly
recurring charges. Although the services offered in this Agreement and
the charges set forth in Attachment 14 (Pricing) contemplate that each
NPA will reside in a single Control Office, AT&T may request that an
NPA shall reside in more than one 911 Control Office; GTE will fully
cooperate in an effort to honor such requests.
In situations in which GTE is responsible for maintenance of the
911/E911 database and can be compensated for maintaining AT&T's
information by the municipality, GTE will seek such compensation from
the municipality. GTE will seek compensation from AT&T only if and to
the extent that GTE
Page 48
is unable to obtain such compensation from the municipality. GTE
shall charge AT&T the cost for an ALI entry interface.
35.10.6 In the event of a GTE or AT&T 911 trunk group failure, the Party
that owns the trunk group will notify, on a priority basis, the
other Party of such failure, which notification shall occur within
two (2) hours of the occurrence or sooner if required under
Applicable Law. The Parties will exchange a list containing the
names and telephone numbers of the support center personnel
responsible for maintaining the 911 Service between the Parties.
35.10.7 GTE will provide the order number and circuit identification code in
advance of the service due date.
35.10.8 AT&T or its third party agent will provide CNA data to GTE for use
in entering the data into the 911 data base. The initial CNA data
will be provided to GTE in a format prescribed by GTE. AT&T is
responsible for providing GTE updates to the CNA data and error
corrections which may occur during the entry of CNA data to the GTE
911 Database System. GTE will confirm receipt of such data and
corrections by the next Business Day by providing AT&T with a report
of the number of items sent, the number of items entered correctly,
and the number of errors.
35.10.9 AT&T will monitor the 911 circuits for the purpose of determining
originating network traffic volumes. AT&T will notify GTE if the
traffic study information indicates that additional circuits are
required to meet the current level of 911 call volumes.
35.10.10 Inter-office trunks provided for 911 shall be engineered to assure
minimum P.01 transmission grade of service as measured during the
busy day/busy hour. A minimum of two trunks shall be provided by
AT&T.
35.10.11 COMPENSATION
AT&T shall compensate GTE as set forth in Attachment 14 (Pricing.)
35.10.12 ADDITIONAL REQUIREMENTS FOR BASIC 911 AND E911
35.10.12.1 Basic 911 shall collect 911 calls from one or more local exchange
switches that serve a geographic area. It shall then send these
calls to the correct authority designated to receive such calls.
35.10.12.2 E911 shall provide additional routing flexibility for 911 calls.
E911 shall use customer data, contained in the Automatic Location
Identification/Data Management System (ALI/DMS), to determine to
which Public Safety Answering Point (PSAP) to route the call.
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35.10.12.3 If available GTE shall offer a third type of 911 service, S911.
All requirements for E911 also apply to S911 with the exception
of the type of signaling used on the interconnection trunks from
the local switch to the S911 tandem.
35.10.12.4 Basic 911 and E911 access from Local Switching shall be provided
to AT&T in accordance with the following:
35.10.12.4.1 GTE shall conform to all state regulations concerning emergency
services;
35.10.12.4.2 GTE shall route calls to the appropriate PSAP, provided the
current ESN has been provided to GTE.
35.10.12.4.3 For E911, GTE shall provide and validate customer information to
the PSAPS.
35.10.12.4.4 For E911, GTE shall use its service order process to update and
maintain customer information in the ALI/DMS data base. Through
this process GTE shall provide and validate customer information
resident or entered into the ALI/DMS data base.
35.10.12.5 Basic 911 and E911 access from the AT&T local switch shall be
provided to AT&T in accordance with the following;
35.10.12.5.1 If required by AT&T, GTE shall interconnect direct trunks from the
AT&T network to the B911 PSAP, or the E911 tandems as designated
by AT&T. Such trunks may alternatively be provided by AT&T.
35.10.12.5.2 GTE shall provide AT&T access to the Master Street and Address
Guide at least at parity with the access GTE provides to itself
35.11 GTE OPERATOR SERVICES TRUNKS
35.11.1 At AT&T's request, GTE shall receive traffic destined to GTE
Operator Systems Network Element on trunks from an AT&T end-office
or an AT&T tandem.
35.11.2 For traffic from the GTE network to AT&T for Operator Services,
GTE shall provide one trunk group per NPA served by the local GTE
switch. GTE shall provide such trunks as one-way trunks from GTE
network to the AT&T network.
35.11.3 Network Interconnection between GTE and AT&T shall meet or exceed
all of the requirements for Network Interconnection set forth in
the following technical references:
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35.11.3.1 GR-317-CORE, Switching System generic requirements for Call Control
Using the Integrated Services Digital Network User Part (ISDNUP),
Bellcore, February, 1994;
35.11.3.2 GR-394-CORE, Switching System generic requirements for Interexchange
Carrier Interconnection Using the Integrated Services Digital Network
User Part (ISDNUP), Bellcore, February, 1994;
35.11.3.3 XX-XXX-000000, XXXXX Operator Services Systems generic requirements,
Bellcore, 1994 Edition; and
35.12 FR-NWT-000064, LATA Switching Systems Generic Requirements (LSSGR),
Bellcore, 1994 Edition.
36. TRANSMISSION AND ROUTING OF TELEPHONE EXCHANGE SERVICE TRAFFIC
PURSUANT TO SECTION 251(C)(2)
36.1 SCOPE OF TRAFFIC
This Section prescribes parameters for trunk groups (the
"Local/IntraLATA Trunks") to be effected over the Interconnections
specified in Part IV for the transmission and routing of Local
Traffic and IntraLATA Toll Traffic between the Parties' respective
Telephone Exchange Service Customers.
36.2 LIMITATIONS
No Party shall terminate Exchange Access traffic or originate
untranslated 800/888 traffic over Local/IntraLATA Interconnection
Trunks.
36.3 TRUNK GROUP ARCHITECTURE AND TRAFFIC ROUTING
The Parties shall jointly engineer and configure Local/IntraLATA
Trunks over the physical Interconnection arrangements as follows:
36.3.1 Notwithstanding anything to the contrary contained in this Section,
if the traffic volumes between any two Central Office Switches at any
time exceeds the CCS busy hour equivalent of one DS1, the Parties
shall within sixty (60) days after such occurrence establish new
direct trunk groups to the applicable End Office(s) consistent with
the grades of service and quality parameters set forth in the
Grooming Plan.
36.3.1.1 At AT&T's request, GTE shall provide for overflow routing from a
given trunk group or groups onto another trunk group or groups as
AT&T designates.
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36.3.2 Only those valid NXX codes served by an End Office may be accessed
through a direct connection to that End Office.
36.3.3 Each Party shall ensure that each Tandem connection permits the
completion of traffic to all End Offices which sub-tend that Tandem,
Pursuant to Section 37.2, each Party shall establish and maintain
separate trunk groups connected to each Tandem of the other Party
which serves, or is sub-tended by End Offices which serve, such other
Party's Customers within the Exchange Areas served by such Tandem
Switches. GTE will allow AT&T LATA-wide access for intraLATA toll
traffic from a single access tandem interconnection. In return, AT&T
will participate in the intraLATA toll compensation arrangement, in
identical or substantially similar form to that which exists between
GTE and Pacific Xxxx as of December 1, 1996. This participation will
require AT&T to provide GTE (and Pacific Xxxx) with records in the
same format currently used by the industry for intraLATA compensation
for intraLATA toll calls originating from an AT&T Customer and
utilizing the existing Feature Group C intraLATA toll network for
transport and termination. AT&T will also be required to design a
system that can receive these 99-02 records from the other primary
toll carrier.
36.4 SIGNALING
SS7 Signaling may be used for signaling between AT&T switches, between
AT&T switches and GTE switches, and between AT&T switches and those
third party networks with which GTE's SS7 network is interconnected.
36.4.1 Where available, CCIS signaling shall be used by the Parties to set up
calls between the Parties' local, networks. Each Party shall supply
Calling Party Number (CPN) within the SS7 signaling message, if
available. If Common Channel Interoffice Signaling ("CCIS") is
unavailable, MF (MultiFrequency) signaling shall be used by the
Parties.
36.4.2 Each Party is responsible for requesting Interconnection to the other
Party's CCIS network, where SS7 signaling on the trunk group(s) is
desired. Each Party shall connect, either directly or via arrangements
with third party providers, to a pair of access STPs where traffic
will be exchanged. The Parties shall establish Interconnection at the
STP.
36.4.3 The Parties will cooperate on the exchange of Transactional
Capabilities Application Part (TCAP) messages to facilitate
interoperability of CCIS based features between their respective
networks, including all CLASS features and functions, to the extent
each Party offers such features and functions to its Customers. Each
Party shall honor all privacy indicators as required under Applicable
Law.
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36.4.4 Where available and upon the request of the other Party, each Party
shall cooperate to ensure that its trunk groups are configured
utilizing the B8ZS ESF protocol for 64 kbps clear channel transmission
to allow for ISDN interoperability between the Parties' respective
networks.
36.5 GRADES OF SERVICE
The Parties shall initially engineer and shall jointly monitor and
enhance all trunk groups consistent with the Grooming Plan.
36.6 MEASUREMENT AND BILLING
36.6.1 Each Party shall pass Calling Party Number (CPN) information on each
call that it originates over the Local/IntraLATA Trunks. Until GTE
installs the capability to use actual CPN information, all calls
exchanged shall be billed as either Local Traffic or IntraLATA Toll
Traffic based upon a percentage of local usage (PLU) factor calculated
based on the amount of actual volume (or best estimate) during the
preceding three months. The PLU will be reevaluated every three (3)
months.
36.6.2 Measurement of Telecommunications traffic billed hereunder shall be
(i) in actual conversation time as specified in FCC terminating FGD
Switched access tariffs for Local Traffic and (ii) in accordance with
applicable tariffs for all other types of Telecommunications traffic.
36.7 RECIPROCAL COMPENSATION ARRANGEMENTS
36.7.1 Reciprocal Compensation arrangements are as described in Attachment
15.
36.8 TRANSITING TRAFFIC
36.8.1 AT&T shall pay to GTE a Transiting Service Charge for the use of its
Tandem Switching as described in Attachment 14 (Pricing.)
36.8.2 Until such time as AT&T and the third party LEC or ILEC agree upon
mutual compensation, third party mutual compensation will be
exchanged between AT&T and GTE as follows:
36.8.2.1 GTE will provide tandem switching at GTE access tandems for traffic
between AT&T and GTE end offices subtending the GTE access tandem, as
well as for traffic between AT&T and non-GTE end offices subtending
GTE access tandems. By transporting traffic to a non-GTE end office(s)
via a GTE tandem, AT&T assumes responsibility for compensation to GTE
for all tandem switched traffic between AT&T and the non-GTE end
office(s). This responsibility may be fulfilled either by payment by
AT&T to GTE for all tandem switched traffic between AT&T and the non-
GTE
Page 53
end office(s) or by an agreement between AT&T and the non-GTE end
office LEC pursuant to which GTE is expressly made a third party
beneficiary and GTE would receive compensation from either AT&T or the
non-GTE end office LEC, depending upon which entity originated the
traffic. GTE will xxxx AT&T for each minute of use AT&T generates that
is tandem switched.
36.8.2.2 By transporting traffic to non-GTE end offices via a GTE tandem, AT&T
assumes responsibility for compensation to the non-GTE end office
company. AT&T assumes responsibility for negotiating a compensation
arrangement with the non-GTE end office for IntraLATA Traffic
terminating to AT&T from such third party LEC or ILEC.
37. TRANSMISSION AND ROUTING OF EXCHANGE ACCESS TRAFFIC
37.1 SCOPE OF TRAFFIC
This Section prescribes parameters for certain trunk groups ("Access
Toll Connecting Trunks") to be established over Interconnections for
the transmission and routing of Exchange Access traffic and
nontranslated 800 traffic between AT&T Telephone Exchange Service
Customers and Interexchange Carriers.
37.2 TRUNK GROUP ARCHITECTURE AND TRAFFIC ROUTING
37.2.1 The Parties shall jointly establish Access Toll Connecting Trunks by
which they will jointly provide Tandem transported Switched Exchange
Access Services to Interexchange Carriers to enable such Interexchange
Carriers to originate and terminate traffic from and to AT&T's
Customers.
37.2.2 Access Toll Connecting Trunks shall be used solely for the
transmission and routing of Exchange Access and nontranslated 800/888
traffic to allow AT&T's Customers to connect to or be connected to the
interexchange trunks of any Interexchange Carrier which is connected
to a GTE access Tandem.
37.2.3 The Access Toll Connecting Trunks shall be two-way trunks connecting
an End Office Switch that AT&T utilizes to provide Telephone Exchange
Service and Switched Exchange Access Service in a given LATA to an
access Tandem Switch GTE utilizes to provide Exchange Access in such
LATA.
37.2.4 The Parties shall jointly determine which GTE access Tandem(s) will be
sub-tended by each AT&T End Office Switch.
Page 54
37.2.5 Only those valid NXX codes served by an End Office may be accessed
through a direct connection to that End Office.
38. TRANSPORT AND TERMINATION OF INFORMATION SERVICES TRAFFIC
38.1 Each Party shall route Information Service Traffic which originates on
its own network to the appropriate information services platform(s)
connected to the other Party's network over the Local/IntraLATA
Trunks.
38.2 The Party ("Originating Party") on whose network the Information
Services Traffic originated shall provide an electronic file transfer
or monthly magnetic tape containing recorded call detail information
to the Party ("Terminating Party") to whose information platform the
Information Services Traffic terminated.
38.3 The Terminating Party shall provide to the Originating Party via
electronic file transfer or magnetic tape all necessary information to
rate the Information Services Traffic to the Originating Party's
Customers and establish uncollectible reserves pursuant to the
Terminating Party's agreements with each information provider.
38.4 The Originating Party shall xxxx and collect such information provider
charges and remit the amounts collected to the Terminating Party less:
38.4.1 The Information Services Billing and Collection fee set forth in
Attachment 14 (Pricing); and
38.4.2 An uncollectibles reserve calculated based on the uncollectibles
reserve in the Terminating Party's billing and collection agreement
with the applicable information provider; and
38.4.3 Customer adjustments provided by the Originating Party.
38.5 The Originating Party shall provide to the Terminating Party
sufficient information regarding uncollectibles and Customer
adjustments. The Terminating Party shall pass through the adjustments
to the information provider. Final resolution regarding all disputed
adjustments shall be solely between the Originating Party and the
information provider.
38.6 Nothing in this Agreement shall restrict either Party from offering to
its Telephone Exchange Service Customers the ability to block the
completion of Information Service Traffic.
39. INSTALLATION, MAINTENANCE, TESTING AND REPAIR
39.1 GROOMING PLAN
Page 55
Within ninety (90) days after the Effective Date, AT&T and GTE shall
jointly develop a plan (the "Grooming Plan") which shall define and
detail, inter alia, (i) standards to ensure that Interconnection trunk
groups experience a grade of service, availability and quality in
accord with all appropriate relevant industry-accepted quality,
reliability and availability standards and in accordance with the
levels GTE provides to itself, or any subsidiary, Affiliate or other
person; (ii) the respective duties and responsibilities of the Parties
with respect to the installation, administration and maintenance of
the Interconnections (including signaling) specified in Part IV and
the trunk groups specified in Part IV, including standards and
procedures for notification and discoveries of trunk disconnects;
(iii) disaster recovery and escalation provisions; and (iv) such other
matters as the Parties may agree.
39.2 OPERATION AND MAINTENANCE
Each Party shall be solely responsible for the installation, operation
and maintenance of equipment and facilities provided by it for
Interconnection, subject to compatibility and cooperative testing and
monitoring and the specific operation and maintenance provisions for
equipment and facilities used to provide Interconnection. Operation
and maintenance of equipment in Virtual Collocation shall be in
accordance with the provisions of Attachment 3.
PART V: PRICING
---------------
40. GENERAL PRINCIPLES
------------------
40.1 All services currently provided hereunder, including resold Local
Services, Network Elements and Combinations, Interconnection Services
and any new and additional services or Network Elements to be provided
hereunder shall be priced in accordance with all applicable provisions
of the Act and any final and effective rules and orders of the FCC and
any state public utility commission having jurisdiction over this
Agreement.
41. PRICE SCHEDULES
---------------
41.1 LOCAL SERVICE RESALE
The prices to be charged to AT&T for Local Services, shall be
calculated using the avoided cost discount applicable for GTE in the
State determined on the basis of the retail rate charged to
subscribers for the telecommunications service requested, as further
specified in Attachment 14.
41.1.1 NON-RECURRING CHARGES
GTE will charge non-recurring charges in accordance with Attachment
14. For local services, such rates shall be the retail rate less the
applicable avoided cost discount for the State. For unbundled network
elements, the applicable TELRIC based rates will be established in the
OANAD proceeding. Until that time, the Parties shall use the
memorandum accounting procedures established for tracking local number
portability.
41.2 UNBUNDLED NETWORK ELEMENTS
The prices charged to AT&T for Unbundled Network Elements shall be as
further specified in Attachment 14 and shall be nondiscriminatory.
41.3 INTERCONNECTION
41.3.1 GTE will make interconnection arrangements available at all tandem
switching and end office switching locations. At the discretion of
AT&T, local interconnection may be accomplished via one-way local
trunks, or two-way local trunks, or AT&T may choose to deliver both
Local Traffic and lntraLATA toll traffic over the same trunk group(s).
With respect to the latter scenario, AT&T will have to provide an
available Percent Local Usage (PLU) to facilitate billing if it
desires application of the local interconnection rate.
41.3.2 Mutual Compensation for exchange of traffic shall initially be paid on
a "xxxx and keep" basis. Six months after the Effective Date, either
GTE or AT&T
Page 57
may demand that compensation due both Parties for the exchange of
local traffic be calculated based upon actual local exchange traffic
volumes. If either Party so elects, the Parties shall determine the
compensation owed in accordance with Attachment 14.
41.3.3 AT&T shall pay GTE (or other third party) the TELRIC based rate shown
on Appendix 1 to Attachment 14 associated with the tandem switching
function where local calls originated by an AT&T customer traverse a
GTE (or other third party) tandem switch to be completed to another
ALEC.
41.3.4 Compensation for the termination of toll traffic and the origination
of 800 traffic between the interconnecting Parties shall equal the
applicable interexchange access charges.
41.3.5 Standard meet point billing arrangements shall apply when the
completion of a toll call involves both GTE and AT&T facilities.
41.3.6 In the event a toll call is completed through an interim number
portability arrangement (e.g., remote call forwarding, flexible DID,
etc.) to a Customer of the new Carrier of Record, the new Carrier of
Record is entitled to applicable end office terminating switched
access charges (e.g., local switching, line termination, carrier
common line, residential interconnection charge, etc.) The company
forwarding the call will be considered to be adequately compensated
through the chrges it receives for porting the number.
42. CUSTOMIZED ROUTING
------------------
AT&T will pay GTE for the functionality and features required for GTE
to route to AT&T's platforms calls from AT&T's local exchange
customers for operator services, directory assistance, and repair
services. The amount of such payment shall be determined based upon
the costs GTE incurs to modify its local switch or access tandem to
provide such routing for AT&T. GTE shall present in the OANAD docket
or such other proceeding as the Commission may order, the costs it
will incur to provide such routing, and the Commission will determine
in such proceeding the amount of such costs which should be paid by
AT&T and the method of payment.
Page 58
In witness whereof, the Parties have executed this Agreement through their
authorized representatives.
GTE California Incorporated AT&T Communications of California, Inc.
By:_______________________________ By: /s/ Xxxx X. Xxxx-Xxxx
-------------------------------------
Signature Signature
XXXX X. XXXX-XXXX
__________________________________ ----------------------------------------
Name Name
VICE PRESIDENT-PACIFIC STATES
__________________________________ ----------------------------------------
Title Title LOCAL SERVICE ORGANIZATION
January 23 1997
__________________________________ ----------------------------------------
Date Date
In witness whereof, the Parties have executed this Agreement through their
authorized representatives.
GTE California Incorporated** AT&T Communications of California, Inc.
By: /s/ Xxxxxx X. XxXxxx By:_____________________________________
----------------------------
Signature Signature
Xxxxxx X. XxXxxx
-------------------------------
Name ________________________________________
Vice President-Local Name
Competition/Interconnection
-------------------------------
Title ________________________________________
Title
1-23-97
-------------------------------
Date ________________________________________
Date
**GTE California does not consent to this purported agreement (which does not
comply with the federal Telecommunications Act of 1996) and does not authorize
any of its representatives to consent to it. The signature of a GTE
representative has been placed on this document only under the duress of an
order of the Public Utilities Commission of the State of California requiring
such signature.
ATTACHMENT 1
------------
ALTERNATIVE DISPUTE RESOLUTION
------------------------------
TABLE OF CONTENTS
-----------------
1. PURPOSE............................................................. 1
2. EXCLUSIVE REMEDY.................................................... 1
3. INFORMAL RESOLUTION OF DISPUTES..................................... 2
4. INITIATION OF AN ARBITRATION........................................ 4
5. GOVERNING RULES FOR ARBITRATION..................................... 4
6. APPOINTMENT AND REMOVAL OF ARBITRATOR............................... 4
7. DUTIES AND POWERS OF THE ARBITRATOR................................. 5
8. DISCOVERY........................................................... 6
9. PRIVILEGES.......................................................... 6
10. LOCATION OF HEARING................................................. 6
11. DECISION............................................................ 6
12. FEES................................................................ 7
13. CONFIDENTIALITY..................................................... 7
14. SERVICE OF PROCESS.................................................. 8
Appendix 1 Procedures for Resolution of Service-Affecting Disputes
Attachment 1
Page 1
ALTERNATIVE DISPUTE RESOLUTION
------------------------------
1. PURPOSE
-------
This Attachment 1 is intended to provide for the expeditious,
economical, and equitable resolution of disputes between GTE and AT&T
arising under this Agreement, and to do so in a manner that permits
uninterrupted, high quality services to be furnished to each Party's
customers.
2. EXCLUSIVE REMEDY
----------------
2.1 Negotiation and arbitration under the procedures provided herein shall
be the exclusive remedy for all disputes between GTE and AT&T arising
out of this Agreement or its breach. GTE and AT&T agree not to resort
to any court, agency, or private group with respect to such disputes
except in accordance with this Attachment.
2.1.1 If, for any reason, certain claims or disputes are deemed to be non-
arbitrable, the non-arbitrability of those claims or disputes shall in
no way affect the arbitrability of any other claims or disputes.
2.1.2 If, for any reason, the FCC or any other federal or state regulatory
agency exercises jurisdiction over and decides any dispute related to
this Agreement or to any GTE Tariff and, as a result, a claim is
adjudicated in both an agency proceeding and an arbitration proceeding
under this Attachment 1, the following provisions shall apply:
2.1.2.1 To the extent required by law, the agency ruling shall be binding upon
the parties for the limited purposes of regulation within the
jurisdiction and authority of such agency.
2.1.2.2 The arbitration ruling rendered pursuant to this Attachment 1 shall be
binding upon the parties for purposes of establishing their respective
contractual rights and obligations under this Agreement, and for all
other purposes not expressly precluded by such agency ruling.
2.1.3 Nothing in this Attachment 1 shall limit the right of either GTE or
AT&T to obtain provisional remedies (including injunctive relief from
a court before, during or after the pendency of any arbitration
proceeding brought pursuant to this Attachment 1. However, once a
decision is reached by the Arbitrator, such decision shall supersede
any provisional remedy.
3. INFORMAL RESOLUTION OF DISPUTES
-------------------------------
3.1 Prior to initiating an arbitration pursuant to the American
Arbitration Association ("AAA") rules, as described below, the Parties
to this
Attachment 1
Page 2
Agreement shall submit any dispute between GTE and AT&T for
resolution to an Inter-Company Review Board consisting of one
representative from AT&T at the Director-or-above level and one
representative from GTE at the Vice-President-or-above level (or
at such lower level as each Party may designate). The dispute
will be submitted by either Party giving written notice to the
other Party, consistent with the notice requirements of this
Agreement, that the Party intends to initiate the Informal
Resolution of Disputes process. The notice shall define the
dispute to be resolved. The Parties may use a mediator to help
informally settle a dispute.
The initial representatives of each Party shall be as follows:
AT&T
----
Xxxx Xxxx-xxxx
Vice President - AT&T
000 Xxxxxx Xxxxxx
Xxx Xxxxxxxxx, XX 00000
Telephone: 415/000-0000
Telecopier: 415/442-5422
GTE
---
Xxxxx X. Xxxx
Regional Director - Regulatory Planning & Industry Affairs
0 XXX Xxxxx XX00XXX
Xxxxxxxx Xxxx, XX 00000
Telephone: (need telephone number)
Telecopier: 805/372-7361
A representative shall be entitled to appoint a delegee to act
in his or her place as a Party's representative on the Inter-
Company Review Board for any specific dispute brought before the
Board.
3.2 The Parties may enter into a settlement of any dispute at any
time. The Settlement Agreement shall be in writing, and shall
identify how the Arbitrator's or mediator's fee for the
particular proceeding, if any, will be apportioned.
3.3 At no time, for any purposes, may a Party introduce into
evidence or inform the Arbitrator appointed under Section 6
below of any statement or other action of a Party in connection
with negotiations between the Parties pursuant to the Informal
Resolution of Disputes provision of this Attachment 1.
Attachment 1
Page 3
3.4 By mutual agreement, the Parties may agree to submit a dispute
to mediation prior to initiating arbitration.
4. INITIATION OF AN ARBITRATION
----------------------------
If the Inter-Company Review Board is unable to resolve a non-
service affecting dispute within thirty (30) days (or such
longer period as agreed to in writing by the Parties) of such
submission, and the Parties have not otherwise entered into a
settlement of their dispute, the Parties shall initiate an
arbitration in accordance with the AAA rules. Any dispute over
a matter which directly affects the ability of a Party to
provide high quality services to its customers will be governed
by the procedures described in Appendix 1 to this Attachment 1.
GOVERNING RULES FOR ARBITRATION
-------------------------------
The rules set forth below and the rules of Commercial
Arbitrations of the AAA shall govern all arbitration proceedings
initiated pursuant to this Attachment; however, such arbitration
proceedings shall not be conducted under the auspices of the AAA
unless the Parties mutually agree. Where any of the rules set
forth herein conflict with the rules of the AAA, the rules set
forth in this Attachment shall prevail.
6. APPOINTMENT AND REMOVAL OF ARBITRATOR
-------------------------------------
6.1 Within forty-five (45) days following the Effective Date of this
Agreement, the Parties will appoint three (3) arbitrators,
(each, an "Arbitrator"), each of whom will have experience in
the field of telecommunications and each of whom shall serve for
the full term of this Agreement, unless removed pursuant to
Section 6.3 of this Attachment 1. Each of the three appointments
will be made by mutual agreement in writing within the indicated
forty-five (45) day period. Each of the three Arbitrators so
appointed shall receive an assignment designation number (1, 2
or 3) and shall be assigned in that sequence to disputes that
are subject to this Attachment 1. In the event that any of the
three Arbitrators so appointed resigns or is removed pursuant
to Section 6.3 of this Attachment 1, or becomes unable to
discharge his or her duties, the Parties shall, by mutual
written agreement, appoint a replacement Arbitrator within
thirty (30) days after such resignation, removal or inability.
Matters pending before the departed or disabled Arbitrator shall
be assigned not to this replacement Arbitrator, but as provided
---
in Section 6.4 below. New matters will be assigned to this
replacement Arbitrator in accordance with the procedure set out
above in this Section 6.l.
6.2 For each dispute submitted for arbitration under this Agreement,
the Parties shall assign a sole Arbitrator from the panel of
three referred to in the preceding Section 6.1, in accordance
with the assignment designation sequence therein described.
Each such appointment shall be made
Attachment 1
Page 4
within ten (10) days of the expiration under Section 4 of the
applicable Inter-Company Review Board review period. Insofar as common
issues arise concerning more than one Interconnection, Resale and
Unbundling Agreement signed between an AT&T Affiliate and a GTE
Affiliate, the Parties agree that such common issues will be combined
and submitted to the same Arbitrator for resolution.
6.3 The Parties may, by mutual written agreement, remove an Arbitrator at
any time, and shall provide prompt written notice of removal to such
Arbitrator. Notwithstanding the foregoing, any Arbitrator may be
removed at any time unilaterally by either Party as permitted in the
rules of the AAA. Furthermore, upon (30) days prior written notice to
the Arbitrator and to the other Party, a Party may remove an
Arbitrator with respect to future disputes which have not been
submitted to arbitration in accordance with the requirements of
Section 4 of this Attachment 1, as of the date of such notice.
6.4 In the event that an Arbitrator resigns, or is removed pursuant to
Section 6.3 of this Attachment 1, or becomes unable to discharge his
or her duties, or is otherwise unavailable, any matters then pending
before that departing or disabled Arbitrator will be assigned to the
incumbent Arbitrator with the next assignment designation number. This
assignment will be made effective by written notice of the Parties to
be provided within ten (10) days following the aforementioned
resignation, removal or notice of unavailability.
6.5 In the event that the Parties do not appoint an Arbitrator or
replacement Arbitrator within the time periods prescribed in Section
6.1 of this Attachment 1, either Party may apply to AAA for
appointment of such Arbitrator. Prior to filing an application with
the AAA, the Party filing such application shall provide ten (10) days
prior written notice to the other Party to this Agreement.
7. DUTIES AND POWERS OF THE ARBITRATOR
-----------------------------------
7.1 The Arbitrator shall receive complaints and other permitted pleadings,
oversee discovery, administer oaths and subpoena witnesses pursuant
to the United States Arbitration Act, hold hearings, issue decisions,
and maintain a record of proceedings. The Arbitrator shall have the
power to award any remedy or relief that a court with jurisdiction
over this Agreement could order or grant, including, without
limitation, the awarding of damages, pre-judgment interest, specific
performance of any obligation created under the Agreement, issuance of
an injunction, or imposition of sanctions for abuse or frustration of
the arbitration process, except that the Arbitrator may not award
punitive damages or any remedy rendered unavailable to the Parties
pursuant to Section 10.3 of the General Terms and Conditions of this
Agreement.
Attachment 1
Page 5
7.2 The Arbitrator shall not have the authority to limit, expand, or
otherwise modify the terms of this Agreement.
8. DISCOVERY
---------
GTE and AT&T shall attempt, in good faith, to agree on a plan
for document discovery. Should they fail to agree, either GTE
or AT&T may request a joint meeting or conference call with the
Arbitrator. The Arbitrator shall resolve any disputes between
GTE and AT&T, and such resolution with respect to the scope,
manner, and timing of discovery shall be final and binding.
9. PRIVILEGES
----------
Although conformity to certain legal rules of evidence may not
be necessary in connection with arbitrations initiated pursuant
to this Attachment, the Arbitrator shall, in all cases, apply
the attorney-client privilege and the work product immunity
doctrines.
10. LOCATION OF HEARING
-------------------
Unless both Parties agree otherwise, any hearings shall take
place in Dallas, Texas.
11, DECISION
--------
11.1 Except as provided below, the Arbitrator's decision and award
shall be final and binding, and shall be in writing and shall
set forth the Arbitrator's reasons for decision unless the
Parties mutually agree to waive the requirement of a written
opinion. Judgment upon the award rendered by the Arbitrator may
be entered in any court having jurisdiction thereof. Either
Party may apply to the United States District Court for the
district in which the hearing occurred for an order enforcing
the decision.
11.2 A decision of the Arbitrator shall not be final in the following
situations:
a) a Party appeals the decision of the Commission or FCC,
and the matter is within the jurisdiction of the
Commission or FCC, provided that the agency agrees to
hear the matter;
b) the dispute concerns the misappropriation or use of
intellectual property rights of a Party, including, but
not limited to, the use of the trademark, tradename,
trade dress or service xxxx of a Party, and the
decision appealed by a Party to a federal or state
court with jurisdiction over the dispute.
Attachment 1
Page 6
11.3 Each Party agrees that any permitted appeal must be commenced
within thirty (30) days after the Arbitrator's decision in the
arbitration proceedings is issued. In the event of an appeal, a
Party must comply with the results of the arbitration process
during the appeal process.
12. FEES
----
12.1 Unless otherwise mutually agreed in writing, each Arbitrator's
fees and expenses shall be shared equally between the Parties;
provided, however, that in the arbitration of any particular
dispute either Party may request that all fees and expenses
directly related to that arbitration matter be imposed on the
other Party, and the Arbitrator shall have the power to grant
such relief, in whole or in part.
12.2 In an action to enforce or confirm a decision of the Arbitrator,
the prevailing Party shall be entitled to its reasonable
attorneys' fees, and costs, consistent with the local rules of
the district in which the suit could have been brought.
13. CONFIDENTIALITY
---------------
13.1 GTE, AT&T, and the Arbitrator will treat the arbitration
proceeding, including the hearings and conferences, discovery,
or other related events, as confidential, except as necessary in
connection with a judicial challenge to, or enforcement of, an
award, or unless otherwise required by an order or lawful
process of a court or governmental body.
13.2 In order to maintain the privacy of all arbitration conferences
and hearings, the Arbitrator shall have the power to require the
exclusion of any person, other than a party, counsel thereto, or
other essential persons.
13.3 To the extent that any information or materials disclosed in the
course of an arbitration proceeding contains proprietary or
confidential Information of either Party, it shall be
safeguarded in accordance with Section 17 of this Agreement.
However, nothing in Section 17 of this Agreement shall be
construed to prevent either Party from disclosing the other
Party's Information to the Arbitrator in connection with or in
anticipation of an arbitration proceeding. In addition, the
Arbitrator may issue orders to protect the confidentiality of
proprietary information, trade secrets, or other sensitive
information.
14. SERVICE OF PROCESS
------------------
14.1 Service may be made by submitting one copy of all pleadings and
attachments and any other documents requiring service to each
Party and one copy to the Arbitrator. Service shall be deemed
made (i) upon receipt
Attachment 1
Page 7
if delivered by hand; (ii) after three (3) business days if sent
by first class certified U.S. mail; (iii) the next business day
if sent by overnight courier service; (iv) upon confirmed receipt
if transmitted by facsimile. If service is by facsimile, a copy
shall be sent the same day by hand delivery, first class U.S.
mail, or overnight courier service.
14.2 Service by AT&T to GTE and by GTE to AT&T at the address
designated for delivery of notices in this Agreement shall be
deemed to be service to GTE or AT&T, respectively. The initial
address for delivery of notices is specified in Subsection 3
above.
Attachment 1
Appendix 1
Page 1
APPENDIX I TO ATTACHMENT 1
ALTERNATIVE DISPUTE RESOLUTION
------------------------------
PROCEDURE FOR RESOLUTION OF SERVICE-AFFECTING DISPUTES
------------------------------------------------------
1. PURPOSE.
-------
This Appendix 1 describes the procedures for an expedited resolution of
disputes between GTE and AT&T arising under this Agreement which directly
affect the ability of a Party to provide uninterrupted, high quality
services to its customers and which cannot be resolved using the procedures
for informal resolution of disputes contained in Attachment 1 to the
Agreement.
Except as specifically provided in this Appendix 1 to Attachment 1, the
provisions of Attachment 1 shall apply.
2. INITIATION OF AN ARBITRATION.
----------------------------
a) If the Inter-Company Review Board is unable to resolve a service
affecting dispute within two (2) business days (or such longer period as
agreed to in writing by the Parties) of such submission, and the Parties
have not otherwise entered into a settlement of their dispute, a Party may
initiate an arbitration in accordance with the requirements of this
Appendix 1 to Attachment 1. However, in the sole discretion of the Party
which submitted the dispute to the Inter-Company Review Board, the dispute
may be arbitrated in accordance with the general procedures described in
Attachment 1 rather than the expedited procedures of this Appendix 1 to
Attachment 1.
b) A proceeding for arbitration will be commenced by a Party
("Complaining Party") filing a complaint with the Arbitrator and
simultaneously serving a copy on the other Party ("Complaint").
c) Each Complaint will concern only the claims relating to an act or
failure to act (or series of related acts or failures to act) of a Party
which affect the Complaining Party's ability to offer a specific service
(or group or related services) to its customers.
A Complaint may be in letter or memorandum form and must specifically
describe the action or inaction of a Party in dispute and identify with
particularity how the complaining Party's service to its customers is
affected.
Attachment 1
Appendix 1
Page 2
3. RESPONSE TO COMPLAINT.
---------------------
A response to the Complaint must be filed within five (5) business days
after service of the Complaint.
4. REPLY TO COMPLAINT.
------------------
A reply is permitted to be filed by the Complaining Party within three (3)
business days of service of the response. The reply must be limited to
those matters raised in the response.
5. DISCOVERY.
---------
The Parties shall cooperate on discovery matters as provided in Section 8
of Attachment 1, but following expedited procedures.
6. HEARING.
-------
a) The Arbitrator will schedule a hearing on the Complaint to take place
within twenty (20) business days after service of the Complaint.
However, if mutually agreed to by the parties, a hearing may be waived
and the decision of the Arbitrator will be based upon the papers filed
by the Parties.
b) The hearing will be limited to four (4) days, with each Party allocated
no more than two (2) days, including cross examination by the other
Party, to present its evidence and arguments. For extraordinary
reasons, including the need for extensive cross-examination, the
Arbitrator may allocate more time for the hearing.
In order to focus the issues for purposes of the hearing, to present
initial views concerning the issues, and to facilitate the presentation
of evidence, the Arbitrator has the discretion to conduct a telephone
prehearing conference at a mutually convenient time, but in no event
later than three (3) days prior to any scheduled hearing.
Each Party may introduce evidence and call witnesses it has previously
identified in its witness and exhibit lists. The witness and exhibit
lists must be furnished to the other Party at least three (3) days
prior to commencement of the hearing. The witness list will disclose
the substance of each witness' expected testimony. The exhibit list
will identify by name (author and recipient), date, title and any other
identifying characteristics the exhibits to be used at the arbitration.
Testimony from witnesses not listed on the witness list or exhibits not
listed on the exhibit list may not be presented in the hearing.
Attachment 1
Appendix 1
Page 3
c) The parties will make reasonable efforts to stipulate to
undisputed facts prior to the date of the hearing.
d) Witnesses will testify under oath and a complete transcript of
the proceeding, together with all pleadings and exhibits, shall
be maintained by the Arbitrator.
7. DECISION.
---------
a) The Arbitrator will issue and serve his or her decision on the
Parties within five (5) business days of the close of the hearing
or receipt of the hearing transcript, whichever is later.
b) The Parties agree to take the actions necessary to implement the
decision of the Arbitrator immediately upon receipt of the
decision.
ATTACHMENT 2
------------
SERVICE DESCRIPTION: UNBUNDLED NETWORK ELEMENTS
-----------------------------------------------
TABLE OF CONTENTS
-----------------
1. INTRODUCTION...................................................... 2
2. NETWORK INTERFACE DEVICE.......................................... 2
3. LOOP.............................................................. 5
4. LOCAL SWITCHING................................................... 21
5. OPERATOR SYSTEMS.................................................. 27
6. DIRECTORY SERVICE................................................. 29
7. COMMON TRANSPORT.................................................. 30
8. DEDICATED TRANSPORT............................................... 33
9. SIGNALING LINK TRANSPORT.......................................... 42
10. SIGNALING TRANSFER POINTS (STPS).................................. 43
11. SERVICE CONTROL POINTS/DATABASES.................................. 48
12. TANDEM SWITCHING.................................................. 57
13. ADDITIONAL REQUIREMENTS........................................... 60
Attachment 2
Page 2
SERVICE DESCRIPTION: UNBUNDLED NETWORK ELEMENTS
-----------------------------------------------
1. INTRODUCTION
This Attachment sets forth the descriptions and requirements for
unbundled network elements that GTE agrees to offer to AT&T under this
Agreement. Throughout this Agreement and its Attachments, various
diagrams are used. These diagrams are illustrative only, and in the
event of any disagreement between the diagram and the words of this
Agreement, the words of this Agreement shall control.
2. NETWORK INTERFACE DEVICE
2.1. Definition:
The Network Interface Device (NID) is a single-line termination device
or that portion of a multiple-line termination device required to
terminate a single line or circuit. The fundamental function of the
NID is to establish the official network demarcation point between a
carrier and its end-user customer. The NID generally features two
independent xxxxxxxx or divisions which separate the service
provider's network from the customer's inside wiring. Each chamber or
division contains the appropriate connection points or posts to which
the service provider and the end-user customer each make their
connections. The NID provides a protective ground connection, and is
capable of terminating cables such as twisted pair cable.
2.1 1. With respect to multiple-line termination devices, AT&T shall specify
the quantity of NIDs it requires within such device.
Attachment 2
Page 3
Figure 1 shows a schematic of a NID.
Inside Wiring & NETWORK Distribution Media
--------------- ------- ------------------
CRE INTERFACE
--- ---------
Twisted Pair Drop
Ground Smart-Xxxx TI Line
Two or Four Wire Connection
Figure 1 - Network Interface Device
2.1.2. Technical Requirements
2.1.2-1. The Network Interface Device shall provide a clean, accessible
point of connection for the inside wiring and for the
Distribution Media and shall maintain a connection to ground that
meets the requirements set forth below.
2.1.2.2. The NID shall be capable of transferring electrical analog or
digital signals between the customer's inside wiring and the
Distribution Media.
2.1.2.3. All NID posts or connecting points shall be in place, secure,
usable and free of any rust or corrosion. The protective ground
connection shall exist and be properly installed. The ground wire
will also be free of rust or corrosion and have continuity
relative to ground.
2.1.2.4. The NID shall be capable of withstanding all normal local
environmental variations.
2.1.2.5. Where the NID is not located in a larger, secure cabinet or
closet, the NID shall be protected from physical vandalism. The
NID shall be physically accessible to AT&T designated personnel
and GTE will identify the cable pair used for the particular
service which will be replaced by AT&T. In cases where entrance
to the customer
Attachment 2
Page 4
premises is required to give access to the NID, AT&T shall obtain
entrance permission directly from the customer.
2.1.2.6. GTE shall offer the NID together with, and separately from the
Loop or Loop Distribution Media component of the Loop.
2.1.3. Interface Requirements
2.1.3.1. AT&T shall be permitted to connect its own Loop directly to GTE's
NID in cases in which AT&T uses its own facilities to provide
local service to an end user formerly served by GTE, as long as
such direct connection does not adversely affect GTE's network.
In order to minimize any such adverse effects, AT&T shall follow
the procedures in Sections 2.1.3.2 and 2.1.3.3.
2.1.3.2. When connecting its own loop facility directly to GTE's NID for a
residence or business customer, AT&T must make a clean cut on the
GTE drop wire at the NID so that no bare wire is exposed. AT&T
shall not remove or disconnect GTE's drop wire from the NID or
take any other action that might cause GTE's drop wire to be left
lying on the ground.
2.1.3.3. At multi-tenant customer locations, AT&T must remove the jumper
wire from the distribution block (i.e. the NID) to the GTE cable
termination block. If AT&T cannot gain access to the cable
termination block, AT&T must make a clean cut at the closest
point to the cable termination block. At AT&T's request and
discretion, GTE will determine the cable pair to be removed at
the NID in multi-tenant locations. AT&T will compensate GTE for
the trip charge necessary to identify the cable pair to be
removed.
2.1.3.4. GTE agrees to offer NIDs for lease to AT&T, but not for sale.
AT&T may remove GTE identification from any NID which it connects
to an AT&T loop, but AT&T may not place its own identification on
such NID.
2.1.3.5. NID to NID Connection. Rather than connecting its loop directly
---------------------
to GTE's NID, AT&T may also elect to install its own NID and
effect a NID to NID connection to gain access to the end user's
inside wiring.
2.1.3.6. Removal of Cable Pairs. Removal from the NID of existing cable
----------------------
pairs required for AT&T to terminate service is the
responsibility of AT&T.
2.1.3.7. Maintenance/Liability. Sections 2.1.3.8 through 2.1.3.11 outline
---------------------
AT&T's responsibilities when leasing NIDs from GTE.
Attachment 2
Page 5
2.1.3.8. GTE is responsible for the maintenance of the NID when it is
leased as part of the unbundled loop.
2.1.3.9. GTE is not responsible for any damage to AT&T's customer's
interior wiring, station apparatus, or physical harm to the
dwelling or persons resulting from over-voltage intrusion from
AT&T's cable facilities.
2.1.3.10. When AT&T no longer wishes to lease the GTE NID, AT&T is
responsible for ensuring that this equipment is left in proper
working order.
2.1.3.11. When AT&T discontinues the use of the NID, GTE will perform a
physical inspection of the NID prior to reconnection to a GTE
customer and charge AT&T for any corrective maintenance which may
be required.
2.1.4. The Network Interface Device shall be provided to AT&T in
accordance with the following technical references:
2.1.4.1. Bellcore Technical Advisory TA-TSY-000120 "Customer Premises or
Network Wire";
2.1.4.2. Bellcore Generic Requirement GR-49-CORE "Generic Requirements for
Outdoor Telephone Network Interface Devices";
2.1.4.3. Bellcore Technical Requirement TR-NWT-00239 "Indoor Telephone
Network Interfaces";
2.1.4 4. Bellcore Technical Requirement TR-NWT-000937 "Generic
Requirements for Outdoor and Indoor Building Entrance"; and
2.1.4.5. Bellcore Technical Requirement TR-NWT-000133 "Generic
Requirements for Network Inside Wiring."
3. LOOP
3.1. Definition:
A "Loop" is a transmission facility between the main distribution
frame (cross-connect), or functionally comparable piece of
equipment in a GTE end office or wire center to a demarcation,
connector block or network interface device at a customer's
premises. Loop types include, but are not limited to, two-wire
and four-wire copper analog voice-grade loops, two-wire and four-
wire loops that are conditioned to transmit analog and digital
signals needed to provide, for example, ISDN, ADSL, HDSL, and XX-
0 xxxxx signals, DS-1 loops, Coax loops and Fiber loops. A Loop
is composed of the following Sub-Loop Elements, to the extent
that
Attachment 2
Page 6
each is physically existent in the GTE network where the Loop is
ordered and the Network Interface Device (NID). The Sub-Loop
Elements are defined in detail below:
Loop Distribution Media
Loop Concentrator/Multiplexer
Loop Feeder
3.1.1. Requirements:
3.1.1.1. Basic Loop. The Basic Loop is a 2-wire copper facility or
functional equivalent which will meet industry standard
specifications for Voice Frequency transmission. The Basic Loop
may include load coils, bridge taps, etc., or may include carrier
derived facility components (i.e. pair gain applications, loop
concentrator/multiplexers). The Basic Loop will be designed
within industry design parameters with a loop loss (from customer
to MDF) which does not exceed 10 dB and with a noise level less
than 30 dbmC. For loaded loops, the Bridge Tap and End section
will be between 3 and 12 kFt.
3.1.1.2. Special Conditioning Requirements. The Basic Loop will be
provided to AT&T at parity with GTE customers and will comply
with the specifications noted in this Section 3.l. Transmission
of signaling messages or tones not provided by these
specifications will be provided to AT&T, as agreed between AT&T
and GTE. When placing an order for unbundled Loop and Sub-Loop
elements, AT&T will notify GTE of any special requirements.
Special conditioning to provide such requirements will be
provided on a case-by-case basis, if technically feasible. AT&T
agrees to bear the cost of any such special conditioning. Types
of Loops which may require such conditioning include 2W/4W PABX
Trunks, 2W/4W voice grade private line and foreign exchange
lines, 4W digital data (2.4Kbps through 64Kbps), etc.
3.1.1.3. ISDN BRI Loops. Upon request by AT&T, GTE will provide 2W loops
capable of transmitting ISDN data rates, where technically
feasible. For Loops up to 18,000 feet from the MDF to the
customer, the Loops will be designed within industry design
parameters with a loss not to exceed 42 dB at 4OkHz. Bridge taps
will not exceed 2,500 feet with no single bridge tap greater than
2,000 feet. Customers located greater than 18,000 feet from the
MDF will require special Loop provisioning at an additional
charge.
Attachment 2
Page 7
3.1.1.4. 4-Wire DS-1 Loops/ISDN PRI. These Loops will be designed to
support a digital transmission rate of 1,544,000 bps. These Loops
will be designed within industry parameters and have no bridge
taps or load coils. These Loops will employ special line
treatment (span line repeaters, office terminating repeaters at
the GTE wire center, or similar technology).
3.1.1.5. Features, Functions, Attributes, Etc. To the degree possible, all
transport-based features, functions, service attributes, grades-
of-service, installation, maintenance and repair intervals that
apply to the bundled services will apply to the above unbundled
Loop.
3.1.1.6. All Loop facilities furnished by GTE on the premises of AT&T's
end users and up to the network interface or functional
equivalent are the property of GTE. GTE must have access to all
such facilities for network management purposes. GTE employees
and agents may enter said premises at any reasonable hour to test
and inspect such facilities in connection with such purposes or,
upon termination or cancellation of the Loop facility, to remove
such facility.
3.1.1.7. If AT&T leases Loops which are conditioned to transmit digital
signals, as a part of that conditioning, GTE will test the Loop
and provide recorded test results to AT&T. In maintenance and
repair cases, if loop tests are taken, GTE will provide any
recorded readings to AT&T at the time the trouble ticket is
closed in the same manner as GTE provides to itself and its end
users.
3.1.1.8. AT&T may order a copper twisted pair Loop even in instances where
the Loop for services that GTE offers is other than a copper
facility.
3.1.2. Unbundled Loop Facility Certification
3.1.2.1. Before deploying any service enhancing copper cable technology
(e.g., HDSL, ISDN, etc.) over unbundled 2-wire analog voice grade
loops provided by GTE, AT&T shall notify GTE of such intentions
to enable GTE to assess the loop transport facilities to
determine whether there are any existing copper cable loop
transport technologies (e.g., analog carrier, etc.) deployed
within the same cable sheath that would be interfered with if
AT&T deployed the proposed service enhancing copper cable
technology. If there are existing copper cable loop transport
technologies already deployed within the same cable sheath, or if
GTE already has specific planned projects to deploy copper cable
loop transport technologies within the next six months for which
it can demonstrate a specific commitment by producing detailed
engineering plans, GTE will so inform AT&T and AT&T shall not be
Attachment 2
Page 8
permitted to deploy such service enhancing copper cable
technologies.
3.1.2.1.1. If AT&T fails to notify GTE of its plans to deploy service
enhancing copper cable technology and obtain prior certification
from GTE of the facilities, and if AT&T's deployment of such
technology is determined to have caused interference with
existing or planned copper cable loop transport technologies
deployed by GTE in the same cable sheath, AT&T will immediately
remove such service enhancing copper cable technology and shall
reimburse GTE for all incurred expense related to this
interference.
3.1.2.2. Prior to GTE deploying service enhancing copper cable technology,
AS described above, GTE will validate, through a search of its
facility assignment records, that AT&T has not deployed
technologies within the same cable sheath that would be
interfered with those planned by GTE. Should such incompatibility
exist, GTE will not deploy such technology that would interfere
with those already deployed by AT&T.
3.1.2.2.1. Should GTE deploy service enhancing copper technology which is
determined to interfere with technology previously deployed by
AT&T, and AT&T can demonstrate that it had complied with GTE's
Unbundled Loop Facility Certification procedure, GTE will remove
their technology from the cable sheath, and reimburse AT&T for
all incurred expenses related to this interference.
3.1.3. Unbundled Loop Facility Reservation. GTE and AT&T may each
reserve for up to 6 (six) months the right to deploy within GTE's
network copper cable loop transport technology for specific
projects for which a party can demonstrate a specific commitment
by producing detailed engineering plans.
3.1.4. Requirements:
Specific Loops as described in Sections 3.1.1.1 through 3.1.1.4
are capable of transmitting signals for the following services
(as needed by AT&T to provide end-to-end service capability to
its end-user customer):
1. 2-wire voice grade basic telephone services;
2. 2-wire ISDN;
3. 2-wire Centrex;
4. 2 and 4-wire PBX lines or trunks;
Attachment 2
Page 9
5. 2 and 4-wire voice grade private lines and foreign
exchange lines;
6. 4-wire digital data (2.4kbps through 64Kbps and n
times 64Kbps) (where n less than 24); and
7. 4-wire DS1 (switched or private line).
3.1.5. Additional Requirements for Loop Where Integrated Digital Loop
Carrier Systems are being Used. If GTE uses Integrated Digital
Loop Carrier (DLCs) systems to provide local loop, GTE will make
alternative arrangements to permit AT&T to order a contiguous
unbundled Loop. These arrangements may include the following:
provide AT&T with copper facilities or universal DLC that are
acceptable to AT&T, deploy Virtual Remote Terminals, allow AT&T
to purchase the entire Integrated DLC, or convert integrated DLCs
to non-integrated systems.
3.2. Loop Distribution Media
3.2.1. Definition:
3.2.1.1. Loop Distribution Media provides connectivity between the NID and
the terminal block on the customer-side of a Feeder Distribution
Interface (FDI). The FDI is a device that terminates the Loop
Distribution Media and the Loop Feeder, and cross-connects them
in order to provide a continuous transmission path between the
NID and a telephone company central office.
3.2.1.2. In some instances, AT&T shall require a copper twisted pair
Distribution Media in instances where the Loop Distribution Media
for services that GTE offers is other than a copper facility.
3.2.2. Requirements:
3.2.2.1. GTE will provide to AT&T Loop Distribution Media of the same
condition that exists for the current GTE customer.
3.2.2.2. Loop Distribution Media shall be capable of transmitting signals
for the following services (as needed by AT&T to-provide end-to-
end service capability to its customer), subject to the
conditions listed in Section 3.2.2.2.8:
3.2.2.2.1. 2-wire voice grade basic telephone services;
3.2.2.2.2. 2-wire ISDN;
3.2.2.2.3. 2-wire CENTRANET;
Attachment 2
Page 10
3.2.2.2.4. 2 and 4-wire PBX lines or trunks;
3.2.2.2.5. 2 and 4-wire voice grade private lines and foreign exchange
lines;
3.2.2.2.6. 4-wire digital data (2.4Kbps through 64Kbps and n times
64Kbps (where n is less than 24); and
3.2.2.2.7. 4-wire DS1 (switched or private line).
3.2.2.2.8. Special conditioning (e.g. data conditioning or special
performance parameters) may be requested by AT&T and will
be provided on a case-by-case basis if technically
feasible, and if AT&T agrees to bear the cost of any
special work required to meet AT&T's requirements.
3.2.2.3. Loop Distribution Media shall transmit all signaling
messages or tones. Where the Loop Distribution Media
includes any active elements that terminate any of the
signaling messages or tones, these messages or tones shall
be reproduced by the Loop Distribution Media at the
interfaces to an adjacent Network Element in a format that
maintains the integrity of the signaling messages or tones.
3.2.2.4. Loop Distribution Media shall support available functions
associated with provisioning, maintenance and testing of
the Loop Distribution Media itself, as well as provide
necessary access to provisioning, maintenance and testing
functions for Network Elements to which it is associated.
3.2.2.5. Loop Distribution Media shall provide available performance
monitoring of the Loop Distribution Media itself, as well
as provide necessary access for performance monitoring for
Network Elements to which it is associated.
3.2.2.6. Loop Distribution Media shall be equal to or better than
all of the applicable requirements set forth in the
following technical references:
3.2.2.6.1. Bellcore TR-TSY-000057, "Functional Criteria for Digital
Loop Carrier Systems"; and,
3.2.2.6.2. Bellcore TR-NWT-000393, "Generic Requirements for ISDN
Basic Access Digital Subscriber Lines."
3.2.2.7. GTE shall perform all cross connections to the FDI as AT&T
may request from time to time in order to provide Network
Elements to AT&T in accordance with this Agreement.
Attachment 2
Page 11
3.2.2.8. GTE shall offer Loop Distribution Media together with and
separately from the NID.
3.2.2.9. GTE is not responsible for the end-to-end performance of
the entire loop when GTE provides only the Loop
Distribution Media.
3.2.3. Additional Requirements for Special Copper Loop
Distribution Media
In addition to Loop Distribution Media that supports the
requirements in Section 3.2.2 (above), AT&T may designate
Loop Distribution Media to be copper twisted pair which are
unfettered by any intervening equipment (e.g., filters,
load coils, range extenders) so that AT&T can use these
loops for a variety of services by attaching appropriate
terminal equipment at the ends.
3.2.4. Additional Requirements for Fiber Loop Distribution Media
Fiber optic cable Loop Distribution Media shall be capable,
subject to Section 3.2.2.2.8, of transmitting signals for
the following services in addition to the ones under
Section 3.2.1.1 above:
3.2.4.1. DS3 rate private line service;
3.2.4.2. Optical SONET OCn rate private lines (where n is defined in
the technical reference in Section 3.3.8.4); and
3.2.4.3. Analog Radio Frequency based services (e.g., Cable
Television (CATV)).
3.2.5. Additional Requirements for Coaxial Cable Loop Distribution
Media
Coaxial cable (coax) Loop Distribution Media are generally
capable of transmitting signals for the following services
in addition to the ones under Section 3.2.2.2 above:
3.2.5.1. Broadband data, either one way or bi-directional; symmetric
or asymmetric, at rates between 1.5 Mb/s and 45 Mb/s; and
3.2.5.2. Analog Radio Frequency based services (e.g. CATV).
3.2.6. Interface Requirements
3.2.6.1. Signal transfers between the Loop Distribution Media and
the NID and an adjacent Network Element shall have levels
of degradation that are within the performance requirements
set forth in Section 13.2.3 of this Attachment 2.
Attachment 2
Page 12
3.2.6.2. Loop Distribution Media shall be equal to or better than each of
the applicable interface requirements set forth in the following
technical references:
3.2.6.2.1. Bellcore TR-NWT-000049, "Generic Requirements for Outdoor
Telephone Network Interface Devices," Issued December 1, 1994;
3.2.6.2.2. Bellcore TR-NWT-000057, "Functional Criteria for Digital Loop
Carrier Systems," Issued January 2, 1993;
3.2.6.2.3. Bellcore TR-NWT-000393, "Generic Requirements for ISDN Basic
Access Digital Subscriber Lines";
3.2.6.2.4. Bellcore TR-NWT-000253, SONET Transport Systems: Common Criteria
(A module of TSGR, FR-NWT-000440), Issue 2, December 1991;
3.2.6.2.5. AT&T Data Communications Technical Xxxxxxxxx XX 00000, XXX
Digital Local Channel Description and Interface Specification,
August 1993; Also Addendum 1 and Addendum 2;
3.2.6.2.6. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX(X) Xx.0 Service
Description and Interface Specification, December 1990; Xxxxxxxx
0, Xxxxx 0000; Addendum 2, October 1992; and
3.2.6.2.7. AT&T Technical Reference TR 62421, ACCUNET Spectrum of Digital
Services Description and Interface Specification, December 1989;
Also TR 62421A Addendum 2, November 1992.
3.3. Loop Concentrator/Multiplexer
3.3.1. Definition:
The Loop Concentrator/Multiplexer is the Network Element that:
(1) aggregates lower bit rate or bandwidth signals to higher bit
rate or bandwidth signals (multiplexing); (2) disaggregates
higher bit rate or bandwidth signals to lower bit rate or
bandwidth signals (demultiplexing) (3) aggregates a specified
number of signals or channels to fewer channels (concentrating);
(4) performs signal conversion, including encoding of signals
(e.g., analog to digital and digital to analog signal
conversion); and (5) in some instances performs electrical to
optical (E/O) conversion.
3.3.2. The Loop Concentrator/Multiplexer function may be provided
through a Digital Loop Carrier (DLC) system, channel bank,
multiplexer or other equipment at which traffic is encoded and
decoded, multiplexed and demultiplexed, or concentrated.
3.3.3. Technical Requirements
Attachment 2
Page 13
3.3.4. The Loop Concentrator/Multiplexer is generally capable of
performing its functions on the signals for the following
services including but not limited to, (as needed by AT&T to
provide end-to-end service capability to its customer):
3.3.4.1. 2-wire voice grade basic telephone services;
3.3.4.2. 2-wire ISDN;
3.3.4.3. 2-wire CENTRANET;
3.3.4.4. 2 and 4-wire PBX lines or trunks;
3.3.4.5. 2 and 4-wire voice grade private lines and foreign exchange
lines,
3.3.4.6. 4-wire digital data (2.4Kbps through 64Kbps and n times 64Kbps
(where n is less than 24);
3.3.4.7. 4-wire DS1 (switched or private line);
3.3.4.8. DS-3 rate private lines;
3.3.4.9. Optical SONET rate private lines; and
3.3.4.10. Coin services.
3.3.5. The Loop Concentrator/Multiplexer shall perform the following
functions as appropriate:
3.3.5.1. Analog to digital signal conversion of both incoming and outgoing
(upstream and downstream) analog signals;
3.3.5.2. Multiplexing of the individual digital signals up to higher
transmission bit rate signals for transport to the GTE central
office through the Loop Feeder; and
3.3.5.3. Concentration of end-user customer signals onto fewer channels of
a Loop Feeder. (The concentration ratio provided for the Network
Elements requested by AT&T shall be no higher than the Loop
Concentrator/Multiplexer concentration ratio GTE uses to provide
service to its own customers.)
3.3.6. GTE shall provide power for the Loop Concentrator/ Multiplexer,
through a non-interruptible source if the function is performed
in a central office, or from a commercial AC power source with
battery backup if the equipment is located outside a central
office. Such power shall also adhere to the requirements stated
in Section 2.2.8 of Attachment 3 of this Agreement.
Attachment 2
Page 14
3.3.7. GTE is not responsible for the end-to-end performance of the
entire loop when GTE provides only the Loop
Concentrator/Multiplexer.
3.3.8. The Loop Concentrator/Multiplexer shall be provided to AT&T in
accordance with the following Technical References:
3.3.8.1. Bellcore TR-NWT-000057, Functional Criteria for Digital Loop
Carrier Systems, Issue 2, January 1993;
3.3.8.2. Bellcore TR-NWT-000393, Generic Requirements for ISDN Basic
Access Digital Subscriber Lines;
3.3.8.3. ANSI T1.106 - 1988, American National Standard for
Telecommunications - Digital Hierarchy - Optical Interface
Specifications (Single Mode);
3.3.8.4. ANSI T1.105 - 1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) Basic
Description including Multiplex Structure, Rates and Formats;
3.3.8.5. ANSI T1.102 - 1993, American National Standard for
Telecommunications - Digital Hierarchy - Electrical Interfaces;
3.3.8.6. ANSI T1.403- 1989, American National Standard for
Telecommunications - Carrier to Customer Installation, DS1
Metallic Interface Specification;
3.3.8.7. Bellcore GR-253-CORE, Synchronous Optical Network Systems
(SONET), Common Generic Criteria;
3.3.8.8. AT&T Data Communications Technical Xxxxxxxxx XX 00000, XXX
Digital Local Channel Description and Interface Specification,
August 1993; Also Addendum 1 and Addendum 2;
3.3.8.9. AT&T Technical Reference TR 62411, ACCUNET T1.5 Service
Description and Interface Specification, December 1990; Xxxxxxxx
0, Xxxxx 0000; Addendum 2, October 1992;
3.3.8.10. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Spectrum of Digital
Services Description and Interface Specification, December 1989;
Also TR 62421A Addendum 2, November 1992;
3.3.8.11. AT&T Technical Reference TR 54014, ACCUNET T45 Reserved Services
- Service Description and Interface Specification;
3.3.8.12. AT&T Technical Reference TR 54018, ACCUNET T155 Service
Description and Interface Specification;
Attachment
Page 15
3.3.8.13. Bellcore TR-TSY-000008, Digital Interface Between the SLC 96
Digital Loop Carrier System and a Local Digital Switch, Issue 2,
August 1987;
3.3.8.14. Bellcore TR-NWT-000303, Integrated Digital Loop Carrier System
Generic Requirements, Objectives and Interface, Issue 2, December
1992; Rev. 1, December 1993; Supplement 1, December 1993;
3.3.8.15. Bellcore TR-TSY-000673, Operations Systems Interface for an IDLC
System, (LSSGR) FSD 20-02-2100, Issue 1, September 1989;
3.3.8.16. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Xx.0 Service
Description and Interface Specification, December 1990; Xxxxxxxx
0, Xxxxx 0000; Addendum 2, October 1992;
3.3.8.17. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Spectrum of Digital
Services Description and interface Specification, December 1989;
Also TR 62421A Addendum 2, November 1992;
3.3.8.18. AT&T Technical Reference TR 54014, ACCUNET T45 Reserved Services
- Service Description and Interface Specification; and
3.3.8.19. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Xx00 Service
Description and Interface Specification.
3.3.9. Requirements for an Intelligent Loop Concentrator/Multiplexer.
3.3.9.1. In addition to the basic functions described above for the Loop
Concentrator/Multiplexer, the Intelligent Loop
Concentrator/Multiplexer (IC/M) shall provide facility grooming,
facility test functions, format conversion and signaling
conversion as appropriate.
3.3.9.2. At AT&T's option, GTE shall provide immediate and continuous
configuration and reconfiguration of the channels within the
physical interfaces (i.e., of cross connects, as well as direct
AT&T control of such configurations and reconfigurations if and
when made available to GTE end users) on the underlying device
that provides such IC/M function.
3.3.9.3. At AT&T's option, GTE shall provide scheduled configuration and
reconfiguration of the channels within the physical interfaces
(i.e., of cross connects, as well as direct AT&T control of such
configurations and reconfigurations if and when made available to
GTE end users) on the underlying device that provides such IC/M
function.
Attachment 2
Page 16
3.3.9.4. The underlying equipment that provides such IC/M function shall
continuously monitor protected circuit packs and redundant common
equipment.
3.3.9.5. The underlying equipment that provides such IC/M function shall
automatically switch to a protection circuit pack on detection of
a failure or degradation of normal operation.
3.3.9.6. The underlying equipment that provides such IC/M function shall
be equipped with a redundant power supply or a battery back-up.
3.3.9.7. At AT&T's option, GTE shall provide AT&T with Real Time
performance monitoring and alarm data on IC/M elements that may
affect AT&T's traffic. This includes IC/M hardware alarm data and
facility alarm data on the underlying device that provides such
IC/M function.
3.3.9.8. At AT&T's option, GTE shall provide AT&T with Real Time ability
to initiate tests on the underlying device that provides such
IC/M function integrated test equipment as well as other
integrated functionality for routine testing and fault isolation.
3.3.9.9. The IC/M shall be capable of performing signaling conversion and
data conditioning in compliance with AT&T Technical Reference TR
62421 ACCUNET Spectrum of Digital Services, December 1989 and
AT&T Technical Xxxxxxxxx XX 00000 XXX Digital Local Channel
Description and Interface Specification, August 1993, including
current addenda.
3.3.10. Interface Requirements
The Loop Concentrator/Multiplexer shall meet the following
interface requirements, as appropriate for the configuration that
AT&T designates:
3.3.10.1. The Loop Concentrator/Multiplexer shall provide an analog voice
frequency copper twisted pair interface to the local switch
(e.g., universal DLC applications), as described in the
references in Section 3.3.8.
3.3.10.2. The Loop Concentrator/Multiplexer shall provide digital 4-wire
electrical interfaces to the local digital switch, as described
in the references in Section 3.3.8.
3.3.10.3. The Loop Concentrator/Multiplexer shall provide optical SONET
interfaces at rates of OC-1, OC-3, OC-12 and OC-48#, as described
in the references in Section 3.3.8.
Attachment
Page 17
3.3.10.4. The Loop Concentrator/Multiplexer shall provide the Bellcore
TR-303 DS1 level interface to a Local Digital switch. Loop
Concentrator/Multiplexer shall provide Bellcore TR-08 modes 1&2
DS1 interfaces when designated by AT&T. Such interface
requirements are specified in the references in Section 3.3.8.
3.3.10.5. The Loop Concentrator/Multiplexer will generally provide
Integrated Network Access (INA) DSls for non-locally switched or
non-switched special services, as described in the references in
Section 3.3.8.
3.3.10.6. The Intelligent Loop Concentrator/Multiplexer shall be provided
to AT&T in accordance with the Technical References set forth in
Sections 3.3.8.1 through 3.3.8.19 above.
3.4. Loop Feeder
3.4.1. Definition:
The Loop Feeder is the Network Element that provides connectivity
between (1) a FDI associated with Loop Distribution Media and a
termination point appropriate for the media in a central office,
or (2) a Loop Concentrator/Multiplexer provided in a remote
terminal and a termination point appropriate for the media in a
central office. GTE shall permit AT&T to have the Loop Feeder
connected to the FDI.
3.4.2. In certain cases, AT&T will require a copper twisted pair loop
even in instances where the medium of the Loop Feeder for
services that GTE offers is other than a copper facility.
3.4.3. Requirements for All Loop Feeder Media
3.4.3.1. The Loop Feeder shall be capable of transmitting analog voice
frequency, basic rate ISDN, digital data, or analog radio
frequency signals.
3.4.3.2. GTE shall provide appropriate power for all active elements in
the Loop Feeder. GTE will provide appropriate power from a
central office source, or from a commercial AC source with
rectifiers for AC to DC conversion and 8-hour battery back-up
when the equipment is located in an outside plant Remote Terminal
(RT).
3.4.3.3. GTE is not responsible for the end-to-end performance of the
entire loop, when GTE provides only the Loop Feeder.
3.4.4. Additional Requirements for Special Copper Loop Feeder
Medium
Attachment 2
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AT&T may require GTE to provide copper twisted pair Loop Feeder
which are unfettered by any intervening equipment (e.g. filters,
load coils, and range extenders), so that AT&T can use these
Loop Feeders for a variety of services by attaching appropriate
terminal equipment at the ends.
3.4.5. Additional Technical Requirements for DS1 Conditioned Loop
Feeder
AT&T may designate that the Loop Feeder be conditioned to
transport a DS1 signal.
3.4.6. Additional Technical Requirements for Optical Loop Feeder
In addition to the requirements set forth in Section 3.4.3 above,
AT&T may designate that Loop Feeder will transport DS3 and OCn
(where n is defined in the technical reference in Section
3.3.8.4), subject to Section 3.2.2.2.8.
3.4.7. GTE shall offer Loop Feeder in accordance with the requirements
set forth in the following Technical References:
3 4.7.1. AT&T Technical Reference TR-62415 "Access Specifications for
High Capacity DS1/DS3 Dedicated Digital Service";
3.4.7.2. Bellcore Technical Requirement TR-NWT-000499, Issue 5, December
1993, section 7 for DS1 interfaces,
3 4.7.3. AT&T Data Communications Technical Xxxxxxxxx XX 00000, XXX
Digital Local Channel Description and Interface Specification,
August 1993; Also Addendum 1 and Addendum 2;
3.4.7.4. Bellcore TR-NWT-000057, Functional Criteria for Digital Loop
Carrier Systems, Issue 2, January 1993;
3.4.7.5. Bellcore TR-NWT-000393, Generic Requirements for ISDN Basic
Access Digital Subscriber Lines;
3.4.7.6. ANSI T1.106 - 1988, American National Standard for
Telecommunications - Digital Hierarchy - Optical Interface
Specifications (Single Mode);
3.4.7.7. ANSI T1.105 - 1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) Basic
Description including Multiplex Structure, Rates and Formats;
3.4.7.8. ANSI T1.102 - 1993, American National Standard for
Telecommunications - Digital Hierarchy - Electrical Interfaces;
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3.4.7.9. ANSI T1.403- 1989, American National Standard for
Telecommunications - Carrier to Customer Installation, DS1
Metallic Interface Specification;
3.4.7.10. Bellcore GR-253-CORE, Synchronous Optical Network Systems
(SONET), Common Generic Criteria;
3.4.7.11. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Xx.0 Service
Description and Interface Specification, December 1990; Xxxxxxxx
0, Xxxxx 0000; Addendum 2, October 1992;
3.4.7.12. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Spectrum of Digital
Services Description and Interface Specification, December 1989;
Also TR 62421A Addendum 2, November 1992;
3.4.7.13. AT&T Technical Reference TR 54014, ACCUNET T45 Reserved
Services - Service Description and Interface Specification; and
3.4.7.14. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Xx00 Service
Description and Interface Specification.
3.4.8. Interface Requirements
3.4.8.1. The Loop Feeder point of termination (POT) within a GTE central
office will be as follows:
3.4.8.2. Copper twisted pairs shall terminate on the MDF;
3.4.8.3. DS1 Loop Feeder shall terminate on a DSX1, DCS1/0 or DCS3/1, and
3.4.8.4. Fiber Optic cable shall terminate on a LGX, provided, however,
this does not apply to dark fiber.
3.4.8.5. When requested by AT&T:
The Loop Feeder shall provide the analog voice frequency copper
twisted pair interface for switched or private line services, as
defined in the references in Section 3.4.8.10.
3.4.8.6. The Loop Feeder shall provide the ISDN basic rate interface, as
defined in the references in Section 3.4.8.10, to the local
digital switch designated by AT&T.
3.4.8.7. The Loop Feeder shall provide digital 4-wire electrical
interfaces for digital data services, as defined in the
references in Section 3.4.8.10.
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3.4.8.8. The Loop Feeder shall provide the standard electrical DS1
interface for applications utilizing DS1 feeder, as defined in
the references in Section 3.4.8.10.
3.4 8.9. The Loop Feeder shall provide optical SONET interfaces at one or
more of the following rates, OC-1, OC-3, OC-12 or OC-48, as
defined in the references in Section 3.4.8.10.
3.4.8.10. Loop Feeder shall be equal to or better than each of the
applicable interface requirements set forth in the following
technical references:
3.4.8.10.1. Bellcore TR-TSY-000008, Digital Interface Between the SLC 96
Digital Loop Carrier System and a Local Digital Switch, Issue 2,
August 1987;
3.4.8.10.2. Bellcore TR-NWT-000303, Integrated Digital Loop Carrier System
Generic Requirements, Objectives and Interface, Issue 2, December
1992; Rev.1, December 1993; Supplement 1, December 1993;
3.4.8.10.3. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Xx.0 Service
Description and Interface Specification, December 1990; Xxxxxxxx
0, Xxxxx 0000; Addendum 2, October 1992;
3.4.8.10.4. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Spectrum of Digital
Services Description and Interface Specification, December 1989,
Also TR 62421A Addendum 2, November 1992;
3.4.8.10.5. AT&T Technical Reference TR 54014, ACCUNET T45 Reserved Services
- Service Description and Interface Specification; and
3.4.8.10.6. AT&T Technical Xxxxxxxxx XX 00000, XXXXXXX Xx00 Service
Description and Interface Specification.
3.5. Other Sub-Loop Terms and Conditions
3.5.1. GTE agrees to provide access to the sub-loop network elements, at
the Feeder Distribution Interface (FDI), based on the following
conditions:
3.5.2. AT&T agrees to pay GTE to expand or replace the FDI (over and
above the established price of the basic loop) to accommodate
terminating the new AT&T cable.
3.5.3. AT&T agrees to pay GTE to perform all cross connects within the
GTE FDI (in addition to the price of the basic sub-loop network
element(s) leased by AT&T).
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3.5.4. AT&T agrees that since all cross connects will be performed by
GTE personnel, AT&T personnel will not require access to the FDI.
3.5.5. Technical interface specifications, maintenance and
administration issues will be resolved to the mutual satisfaction
of GTE and AT&T and, if the parties cannot agree, GTE will
provide access to the sub-loop network elements using existing
GTE interface specifications, maintenance and administration
policies.
4. LOCAL SWITCHING
4.1.1. Definition:
Local Switching is the Network Element that provides the
functionality required to connect the appropriate originating
lines or trunks wired to the Main Distributing Frame (MDF) or
Digital Signal Cross Connect (DSX) panel to a desired terminating
line or trunk. Such functionality shall include all of the
features, functions, and capabilities of the GTE switch including
but not limited to: line signaling and signaling software, digit
reception, dialed number translations, call screening, routing,
recording, call supervision, dial tone, switching, telephone
number provisioning, announcements, calling features and
capabilities (including call processing), CENTRANET, Automatic
Call Distributor (ACD), Carrier pre-subscription (e.g., long
distance carrier, intraLATA toll), Carrier Identification Code
(CIC) portability capabilities, testing and other operational
features inherent to the switch and switch software. It also
provides access to transport, signaling, ISDN User Part (ISUP)
and Transaction Capabilities Application Part (TCAP), and
platforms such as adjuncts, Public Safety Systems (911), operator
services, directory services and Advanced Intelligent Network
(AIN). Remote Switching Module functionality is included in the
Local Switching function. The switching capabilities used will be
based on the line side features they support. Local Switching
will also be capable of routing local, intraLATA, interLATA, and
calls to international customer's preferred carrier; call
features (e.g., call forwarding) and CENTRANET capabilities.
4.1.2. Local Switching also includes Data Switching, which provides:
4.1.2.1. For ISDN Packet and Circuit Switched Data service, the data
switching functionality that is required to connect between
industry standard ISDN interfaces. In this case, the purpose of
Data Switching is to terminate, concentrate, and switch data
traffic from Customer Premises Equipment (CPE) in the digital
format consistent with ISDN standards. Data Switching also
provides
Attachment 2
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connectivity for the purpose of conveying the customer data to
its final destination.
4.2. Technical Requirements:
The requirements set fortm in this Section 4.2 apply to Local
Switching.
4.2.1. GTE shall offer to AT&T unbundled access to all facilities,
functions, features and capabilities of its local switches to the
extent it is technically feasible. If AT&T requests access to
any facility, function, feature or capability of the GTE local
switch that is technically feasible but which requires GTE to
make modifications to the switch where such modifications are
outside the scope of modifications that have been made in the
past and are modifications that the manufacturer of the switch
does not, and has not supported, GTE shall immediately seek
endorsement from the manufacturer of the switch to make such
modifications, and shall promptly notify AT&T that GTE has done
so within thirty (30) days of receiving the endorsement from the
manufacturer of the switch to make such modifications. GTE shall
provide the unbundled access to the facility, function, feature
or capability requested by AT&T. If the manufacturer of the
switch does not endorse the modifications sought under this
Section, GTE shall provide the unbundled access to the facility,
function, feature or capability requested by AT&T no later than
six (6) months after receiving the request from AT&T.
4.2.1.1. GTE shall offer Local Switching together with and separately from
Data Switching.
4.2.1.2. Local Switching shall be equal to the requirements for Local
Switching set forth in Beficore's Local Switching Systems General
Requirements (FR-NWT-000064).
4.2.1.3. When applicable, GTE shall route calls to the appropriate trunk
or lines for call origination or termination.
4.2.1.4. GTE shall route calls on a per line or per screening class basis
to (1) GTE platforms providing Network Elements or additional
requirements, (2) AT&T designated platforms, or (3) third-party
platforms. With respect to (2) and (3), AT&T shall pay costs
associated with such routing, e.g., the features and
functionality required to modify GTE's switch or access tandem to
perform such routing in accordance with Section 43 of this
Agreement.
4.2.1.5. GTE shall provide standard recorded announcements designated by
AT&T and call progress tones to alert callers of call progress
and disposition.
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4.2.1.6. GTE shall activate service for an AT&T Customer or network
interconnection on any of the Local Switching interfaces, This
includes provisioning changes to change a customer from GTE's
services to AT&T's services without loss of feature
functionality.
4.2.1.7. GTE shall perform routine testing (e.g., Mechanized Loop Tests
(MLT) and test calls such as 105, 107 and 108 type calls) and
fault isolation.
4.2.1.8. GTE shall repair and restore any equipment or any other
maintainable component that may adversely impact Local Switching.
4.2.1.9. GTE shall control congestion points such as those caused by radio
station call-ins, and network routing abnormalities, using
capabilities such as Automatic Call Gapping, Automatic Congestion
Control, and Network Routing Overflow.
4.2.1.10. GTE shall perform manual call trace when requested by AT&T and
permit customer originated call trace.
4.2.1.11. GTE shall record billable events and send the appropriate billing
data to AT&T as outlined in Attachment 6.
4.2.1.12. For Local Switching used as 911 Tandems, GTE shall allow
interconnection from AT&T local switching elements and GTE shall
route the calls to the appropriate Public Safety Access Point
(PSAP).
4.2.1.13. GTE shall provide, where the switch is capable, each of the
following special services:
4.2.1.13.1. Essential Service Lines;
4.2.1.13.2. Telephone service prioritization;
4.2.1.13.3. Telephone Relay Services for handicapped;
4.2.1.13.4. Soft dial tone where required by law; and
4.2.1.13.5. Any other service required by law.
4.2.1.14. GTE shall provide Switching Service Point (SSP) capabilities and
signaling software to interconnect the signaling links destined
to the Signaling Transfer Point Switch (STPS). In the event that
Local Switching is provided out of a switch without SS7
capability, the Tandem shall provide this capability as discussed
in the section on Tandem Switching. These capabilities shall
adhere to Bellcore specifications - TCAP (GR-1432-CORE), ISUP(GR-
905-
Attachment 2
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CORE), Call Management (GR-1429-CORE), Switched Fractional DS1
(GR-1357-CORE), Toll Free Service (GR-1428-CORE), Calling Name
(GR-1597-CORE), Line Information Database (GR-954-CORE), and
Advanced Intelligent Network (GR-2863-CORE).
4.2.1.15. GTE shall provide interfaces to adjuncts through industry
standard and Bellcore interfaces. These adjuncts can include,
but are not limited to, the Service Circuit Node and Automatic
Call Distributors. Examples of existing interfaces are ANSI ISDN
standards Q.931 and Q.932.
4.2.1.16. GTE shall provide performance data regarding a customer line,
traffic characteristics or other measurable elements to AT&T to
the extent that it provides that information to itself.
4.2.1.17. GTE shall offer Local Switching that provides feature offerings
at parity to those provided by GTE to itself or any other party.
Such feature offerings, where available, shall include but are
not limited to:
4.2.1.18. Basic and primary rate ISDN;
4.2.1.19. Residential features;
4.2.1.20. Customer Local Area Signaling Services (CLASS/LASS);
4.2.1.21. CENTRANET (including equivalent administrative capabilities, such
as customer accessible reconfiguration and detailed message
recording); and
4.2-1.22. Advanced intelligent network triggers supporting AT&T features.
GTE shall offer to AT&T all AIN features currently available to
GTE for offering AIN-based services in accordance with the
technical reference in Section 4.2.1.27.
4.2.1.23. GTE shall assign each AT&T Customer line the class of service
designated by AT&T (e.g., using line class codes or other switch
specific provisioning methods), and shall route directory
assistance calls from AT&T Customers to AT&T directory assistance
operators at AT&T's option. AT&T shall pay costs associated
therewith to the extent that such costs are not otherwise
included in the underlying element cost consistent with Part V of
this Agreement.
4.2-1.24. GTE shall assign each AT&T Customer line the class of services
designated by AT&T (e.g., using line class codes or other switch
specific provisioning methods) and shall route operator calls
from AT&T Customer to AT&T operators at AT&T's option. For
example, GTE may translate 0- and O+ intraLATA traffic, and route
the call through appropriate trunks to an AT&T Operator Services
Attachment 2
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Position System (OSPS). Calls from Local Switching must pass the
ANI-II digits unchanged.
4.2.1.25. If AT&T requests the termination of Local Switching, GTE shall
promptly remove the class of service assignment from the line.
4.2.1.26. If an AT&T Customer subscribes to AT&T provided voice mail and
messaging services, GTE shall redirect incoming calls to the AT&T
system based upon presubscribed service arrangements (e.g., busy,
don't answer, number of rings), and where available, GTE shall
provide a Standard Message Desk Interface-Enhanced (SMDI-E)
interface to the AT&T system. GTE shall support the Inter-switch
Voice Messaging Service (IVMS) capability.
4.2.1.27. Local Switching shall be offered in accordance with the
requirements of the following technical references:
4.2.1.27.1. GR-1298-CORE, AIN Switching System Generic Requirements;
4.2.1.27.2. GR-1299-CORE, AIN Switch-Service Control Point (SCP)/Adjunct
Interface Generic Requirements;
4.2.1.27.3. TR-NWT-001284, AIN 0.1 Switching System Generic
Requirements; and
4.2.1.27.4. SR-NWT-002247, AIN Release 1 Update.
4.2.2. Interface Requirements:
4.2.2.1. GTE shall provide the following interfaces to loops:
4.2.2.2. Standard Tip/Ring interface including loopstart or groundstart,
onhook signaling (e.g., for calling number, calling name and
message waiting lamp);
4.2.2.3. Coin phone signaling;
4.2.2.4. Basic Rate Interface ISDN adhering to ANSI standards Q.931, Q.932
and appropriate Bellcore Technical Requirements;
4.2.2.5. Two-wire analog interface to PBX;
4.2.2.6. Four-wire analog interface to PBX;
4.2.2.7. Four-wire DS1 interface to PBX or customer provided equipment
(e.g. computers and voice response systems);
4.2.2.8. Primary Rate ISDN to PBX adhering to ANSI standards Q.931, Q.932
and appropriate Bellcore Technical Requirements;
Attachment 2
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4.2.2.9. Switched Fractional DS1 with capabilities to configure Nx64
channels (where N = 1 to 24); and
4.2.2.10. Loops adhering to Bellcore TR-NWT-08 and TR-NWT-303
specifications to interconnect Digital Loop Carriers.
4.2.2.11. GTE shall provide access to, but not limited to the following:
4.2.2.12. SS7 Signaling Network or Multi-Frequency trunking if requested by
AT&T;
4.2.2.13. Interface to AT&T operator services systems or Operator Services
through appropriate trunk interconnections for the system, and
4.2.2.14. Interface to AT&T directory assistance services through the AT&T
switched network or to Directory Services through the appropriate
trunk interconnections for the system; and 950 access or other
AT&T required access to interexchange carriers as requested
through appropriate trunk interfaces.
4.3. Integrated Services Digital Network (ISDN)
Integrated Services Digital Network (ISDN) is defined in two
variations. The first variation is Basic Rate ISDN (BRI). BRI
consists of 2 Bearer (B) Channels and one Data (D) Channel. The
second variation is Primary Rate ISDN (PRI). PRI consists of 23
B Channels and one D Channel. Both BRI and PRI B Channels may be
used for voice, Circuit Switched Data (CSD) or Packet Switched
Data (PSD). The BRI D Channel may be used for call related
signaling, non-call related signaling or packet switched data.
The PRI D Channel may be used for call related signaling.
4.3.1. Technical Requirements - ISDN
4.3.1.1. Where available, GTE shall offer Data Switching providing ISDN
that, at a minimum:
4.3.1.2. Provides integrated packet handling capabilities;
4.3.1.3. Allows for full 2B+D Channel functionality for BRI; and
4.3.1.4. Allows for full 23B+D Channel functionality for PRI.
4.3.1.5. Each B Channel shall allow for voice, 64Kbs CSD, and PSD of 128
logical channels at minimum speeds of 19Kbs throughput of each
logical channel up to the total capacity of the B Channel.
4.3.1.6. Each B Channel shall provide capabilities for alternate voice and
data on a per call basis.
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4.3.1.7. The BRI D Channel shall allow for call associated signaling,
noncall associated signaling and PSD of 16 logical channels at
minimum speeds of 9.6 Kbs throughput of each logical channel up
to the total capacity of the D channel.
4.3.1.8. The PRI D Channel shall allow for call associated signaling.
4.3.2. Interface Requirements - ISDN
4.3.2.1. GTE shall provide the BRIU interface using 2 wire copper loops
in accordance with TR-NWT-000393, January 1991, Generic
Requirements for ISDN Basic Access Digital Subscriber Lines,
4.3.2.2. GTE shall provide the BRI interface using Digital Subscriber
Loops adhering to Bellcore TR-NWT-303 specifications to
interconnect Digital Loop Carriers.
4.3.2.3. GTE shall offer PSD interfaces adhering to the X.25, S.75 and
S.75' ANSI and Bellcore requirements.
4.3.2.4. GTE shall offer PSD trunk interfaces operating at 56Kbs.
5. OPERATOR SYSTEMS
5.1. Operator Service
5.1.1. Definition:
Operator Service provides, where available: (1) operator handling
for call completion (for example, collect, third number billing,
and manual credit card calls), (2) operator or automated
assistance for billing after the customer has dialed the called
number; and (3) special services including Busy Line Verification
and Emergency Line Interrupt (XXX), Emergency Agency Call,
Operator-assisted Directory Assistance, and Rate Quotes.
5.1.2. Requirements
5.1.2.1. Operator Services for calls which are routed from the local
switch shall include but not be limited to the following:
5.1.2.2. GTE shall complete O+ and 0- dialed local calls;
5.1.2.3. GTE shall complete O+ and 0- intraLATA toll calls;
5.1.2.4. GTE shall complete calls that are billed to a GTE calling card
and AT&T shall designate to GTE the acceptable types of special
billing;
5.1.2.5. GTE shall complete person-to-person calls;
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5.1.2.6. GTE shall complete collect calls;
5.1.2.7. GTE shall provide the capability for callers to xxxx to a third
party and complete such calls;
5.1.2.8. GTE shall complete station-to-station calls;
5.1.2.9. GTE shall process emergency calls;
5.1.2.10. GTE shall process Busy Line Verify and Emergency Line Interrupt
requests;
5.1.2.11. GTE shall process emergency call trace;
5.1.2.12. GTE shall process operator-assisted directory assistance calls;
5.1.2.13. GTE shall provide rate quotes and process time-and-charges
requests on 0- calls, and shall provide AT&Ts rates. To the
extent that the costs of these services are not covered by the
underlying element charge, AT&T shall pay such costs;
5.1.2.14. GTE shall route 0- traffic directly to a "live" operator team;
5.1.2.15. GTE shall brand Operator Service as specified by AT&T. If AT&T's
brand designation is not technically feasible, GTE shall provide
"unbranded" Operator Service. ("Unbranded" refers to the absence
of any identification of the service provider.) AT&T shall pay
for any additional trunks required to permit GTE to comply with
such branding requirements to the extent that such trunking costs
are not covered by the underlying element charge;
5.1.2.16. GTE shall provide caller assistance for the handicapped at parity
with what is provided under GTE's tariff;
5.1.2.17. GTE shall provide instant credit on calls as specified in writing
by AT&T;
5.1.2.18. GTE shall provide operator to operator ("warm") transfers for
AT&T calling card customers at no additional charge to AT&T; to
the extent that such costs are not included in the underlying
network element costs, AT&T shall pay such costs;
5.1.2.19. GTE shall provide notification of the length of call;
5.1.2.20. Operator Service shall adhere to equal access requirements
consistent with GTE Equal Access Deployment Schedule;
5.1.2.21. GTE shall exercise at least the same level of fraud control in
providing Operator Service to AT&T that GTE provides for its own
operator service;
Attachment 2
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5.1.2.22. GTE shall perform Billed Number Screening when handling Collect,
Person-to-Person, and Billed-to-Third-Party calls;
5.1.2.23. GTE shall provide to AT&T such service measurements and
accounting reports as it prepares to meet Commission
requirements;
5.1.2.24. GTE shall direct customer inquiries to a single, AT&T-designated
customer service center; and
5.1.2.25. GTE will offer AT&T a level of Operator Services which is at
parity with what it provides itself, and, at a minimum, meets all
criteria, requirements and guidelines established by the
Commission, if any. To the extent that the level of service GTE
provides to its own customers exceeds any criterion, requirement
or guideline set by the applicable state regulatory commission,
GTE shall offer the same level of service to AT&T.
5.2. Interface Requirements:
With respect to Operator Services for calls that originate on
local switching capability provided by or on behalf of AT&T, the
interface requirements shall conform to the then current
established system interface specifications for the platform used
to provide Operator Service and the interface shall conform to
industry standards.
6. DIRECTORY SERVICE
6.1. Definition:
Directory Service provides local customer telephone number
listings with the option to complete the call at the caller's
direction. Call completion shall be provided at parity with that
which GTE provides to its own end user customers.
6.2. Requirements
6.2.1. GTE shall offer Directory Assistance Service which allows AT&T
Customers to obtain two listings at parity with the service
provided to GTE's customers in accordance with tariff.
6.2.2. GTE shall brand Directory Service with the brand designated by
AT&T. If such branding is not technically feasible, then GTE
shall not brand Directory Service whatsoever. AT&T shall pay for
any additional trunks required to permit GTE to comply with such
branding requirements to the extent that such trunking costs are
not covered by the underlying element charge.
Attachment 2
Page 30
6.2.3. GTE Directory Assistance Service will provide optional call
completion service to AT&T Customers in areas where call
completion is available.
6.2.4. GTE shall provide data regarding billable events when requested
by AT&T.
6.2.5. To the extent that GTE provides free call allowances to Directory
Assistance to its customers as part of any local service
offering, GTE shall provide the same to AT&T for AT&T Customers
to whom such local service offerings are resold.
6.2.6. GTE shall ensure that any Directory Assistance information that
is provided by ARU shall be repeated twice for AT&T Customers.
6.2.7. This section intentionally left blank.
6.2.8. GTE Directory Assistance will provide emergency listings and
related services to AT&T Customers at service levels equivalent
to those provided to GTE customers.
6.2.9. Intercept services shall be provided as set forth in Section 25.2
of this Agreement.
6.2.10. GTE shall waive all Directory Assistance charges to AT&T for
calls placed by handicapped AT&T Customers, provided however,
that in accordance with GTE tariff for such services, AT&T will
submit to GTE, at the same time AT&T requests such service, a
doctor's letter or other proper certification, certifying that
the AT&T customer is qualified to receive such service.
6.2.11. Directory Service Updates
6.2.11.1. GTE shall update customer listings changes daily. These changes
include:
6.2.11.2. New customer connections;
6.2.11.3. Customer disconnections; and
6.2.11.4. Customer changes, including but not limited to name, address and
listing status.
6.2.11.5. These updates shall also be provided for non-listed and
non-published numbers for use in emergencies.
7. COMMON TRANSPORT
7.1. Definition:
Attachment ?
Page 31
Common Transport is an interoffice transmission path between
GTE Network Elements that carries the traffic of more than one
carrier and is not dedicated to a single carrier. Where GTE
Network Elements are connected by intra-office wiring, such
wiring is provided as a part of the Network Elements and is not
Common Transport. For tandem interconnection, GTE shall provide
interoffice transmission for common transport.
7.2. Technical Requirements
7.2.1. Common Transport provided on DS1 or VT1.5 circuits, shall, at a
minimum, meet the performance, availability, jitter, and delay
requirements specified for Central Office to Central Office "CO
to CO" connections in the technical reference set forth in
Section 7.2.5.31.
7.2.2. Common Transport provided on DS3 circuits, STS-1 circuits, and
higher transmission bit rate circuits shall, at a minimum, meet,
the performance, availability, jitter, and delay requirements
specified for Central Office to Central Office "CO to CO'
connections in the technical reference set forth in Section
7.2.5.30.
7.2.3. GTE shall be responsible for the engineering, provisioning, and
maintenance of the underlying equipment and facilities that are
used to provide Common Transport.
7.2.4. At a minimum, Common Transport shall meet all of the requirements
set forth in the following technical references (as applicable
for the transport technology being used):
7.2.4.1. ANSI T1.101-1994, American National Standard for
Telecommunications - Synchronization Interface Standard
Performance and Availability;
7.2.4.2. ANSI T1.102-1993, American National Standard for
Telecommunications - Digital Hierarchy - Electrical Interfaces;
7.2.4.3. ANSI T1.102.01-199x, American National Standard for
Telecommunications - Digital Hierarchy - VT1.5;
7.2.4.4. ANSI T1.105-1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) Basic
Description including Multiplex Structure, Rates and Formats;
7.2.4.5. ANSI T1.105.01-1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET)
Automatic Protection Switching;
Attachment 2
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7.2.4.6. ANSI T1.105.02-1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Payload Mappings;
7.2.4.7. ANSI T1.105.03-1994, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Jitter at Network Interfaces;
7.2.4.8. ANSI T1.105.03a-1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET):
Jitter at Network Interfaces - DS1 Supplement;
7.2.4.9. ANSI T1.105.05-1994, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Tandem Connection,
7.2.4.10. ANSI T1.105.06-199x, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Physical Layer Specifications;
7.2.4.11. ANSI T1.105.07-199x, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Sub STS-1 Interface Rates and Formats;
7.2.4.12. ANSI T1.105.09-199x, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Network Element Timing and Synchronization;
1.2.4.13. ANSI T1.106-1988, American National Standard for
Telecommunications - Digital Hierarchy - Optical Interface
Specifications (Single Mode);
7.2.4.14. ANSI T1.107-1988, American National Standard for
Telecommunications - Digital Hierarchy - Formats Specifications;
7.2.4.15. ANSI T1.107a-1990 - American National Standard for
Telecommunications - Digital Hierarchy - Supplement to Formats
Specifications (DS3 Format Applications);
7.2.4.16. ANSI T1.107b-1991 - American National Standard for
Telecommunications - Digital Hierarchy - Supplement to Formats
Specifications;
7.2.4.17. ANSI T1.117-1991, American National Standard for
Telecommunications - Digital Hierarchy - Optical Interface
Specifications (SONET) (Single Mode - Short Reach);
7.2.4.18. ANSI T1.403-1989, Carrier to Customer Installation, DS1 Metallic
Interface Specification;
Attachment 2
Page 33
7.2.4.19. ANSI T1.404-1994, Network-to-Customer Installation - DS3 Metallic
Interface Specification;
7.2.4.20. ITU Recommendation G.707, Network node interface for the
synchronous digital hierarchy (SDH);
7.2.4.21. ITU Recommendation G.704, Synchronous frame structures used at
1544, 6312, 2048, 8488 and 44736 kbit/s hierarchical levels;
7.2.4.22. Bellcore FR-440 and TR-NWT-000499, Transport Systems Generic
Requirements (TSGR): Common Requirements;
7.2.4.23. Bellcore GR-820-CORE, Generic Transmission Surveillance: DS1 &
DS3 Performance;
7.2.4.24. Bellcore GR-253-CORE, Synchronous Optical Network Systems
(SONET); Common Generic Criteria;
7.2.4.25. Bellcore TR-NWT 000507, Transmission, Section 7, Issue 5
(Bellcore, December 1993). (A module of LSSGR,
FR-NWT-000064.);
7.2.4.26. Bellcore TR-NWT-000776, Network Interface Description for ISDN
Customer Access;
7.2.4.27. Bellcore TR-INS-000342, High-Capacity Digital Special Access
Service-Transmission Parameter Limits and Interface
Combinations, Issue 1 February 1991;
7.2.4.28. Bellcore ST-TEC 000052, Telecommunications Transmission
Engineering Textbook, Volume 2: Facilities, Third Edition, Issue
1 May 1989;
7.2.4.29. Bellcore ST-TEC-000051, Telecommunications Transmission
Engineering Textbook Volume 1: Principles, Third Edition. Issue
1 August 1987;
7.2.4.30. AT&T Technical Reference 54014, ACCUNET T45 Service Description
and Interface Specification, May 1992; and
7.2.4.31. AT&T Technical Reference TR 62411 ACCUNET Tl.5 Service
Description And Interface Specification, December 1990 and all
addenda.
8. DEDICATED TRANSPORT
8.1. Definition:
Dedicated Transport is an interoffice transmission path between
AT&T designated locations. Such locations may include GTE
Attachment 2
Page 34
central offices or other equipment locations, AT&T network
components, other carrier network components or customer
premises.
8.1.1. GTE shall offer, where available, Dedicated Transport in each of
the following ways and to the extent not covered in the
underlying element charge, AT&T shall pay the associated costs:
8.1.1.1. As capacity on a shared circuit;
8.1.1.2. As a circuit (e.g., DS1, DS3, STS-1) dedicated to AT&T; and
8.1.1.3. As a system (i.e., the equipment and facilities used to provide
Dedicated Transport such as SONET ring) dedicated to AT&T.
8.1.1.4. When Dedicated Transport is provided as a circuit or as capacity
on a shared circuit, it shall include (as appropriate):
8.1.1.5. Multiplexing functionality;
8.1.1.6. Grooming functionality; and
8.1.1.7. Redundant equipment and facilities necessary to support
protection and restoration.
8.1.1.8. When Dedicated Transport is provided as a system it shall
include:
8.1.1.9. Transmission equipment such as multiplexers, line terminating
equipment, amplifiers, and regenerators;
8.1.1.10. Inter-office transmission facilities such as optical fiber,
copper twisted pair, and coaxial cable;
8.1.1.11. Redundant equipment and facilities necessary to support
protection and restoration; and
8.1.1.12. Dedicated Transport includes the Digital Cross-Connect System
(DCS) functionality as an option. DCS is described below in
Section 8.5.
8.2. Technical Requirements
This Section sets forth technical requirements for all Dedicated
Transport.
8.2.1. When GTE provides Dedicated Transport as a circuit or a system,
the entire designated transmission circuit or system (e.g., DS1,
DS3, STS-1) shall be dedicated to AT&T designated traffic.
Attachment 2
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8.2.2. GTE shall offer Dedicated Transport in all technologies currently
deployed in the GTE network including, but not limited to, DS1
and DS3 transport systems, SONET (or SDH) Bi-directional Line
Switched Rings, SONET (or SDH) Unidirectional Path Switched
Rings, and SONET (or SDH) point-to-point transport systems
(including linear add-drop systems), at all available
transmission bit rates.
8.2.3. For DS1 or VT1.5 circuits, Dedicated Transport shall, at a
minimum, meet the performance, availability, jitter, and delay
requirements specified for Customer Interface to Central Office
"CI to CO" connections in the technical reference set forth in
Section 7.2.5.31.
8.2.4. For DS3 circuits, STS-1 circuits, and higher rate circuits,
Dedicated Transport shall, at a minimum, meet the performance,
availability, jitter, and delay requirements specified for
Customer Interface to Central Office "CI to CO" connections in
the technical reference set forth in Section 7.2.5.30.
8.2.5. Where available and when requested by AT&T, Dedicated Transport
shall provide physical diversity. Physical diversity means that
two circuits are provisioned in such a way that no single failure
of facilities or equipment will cause a failure on both circuits.
8.2.6. When physical diversity is requested by AT&T, GTE shall provide
the maximum feasible physical separation between intra-office and
inter-office transmission paths (unless otherwise agreed by
AT&T).
8.2.7. This section intentionally left blank.
8.2.8. Where available, GTE shall offer the following interface
transmission rates for Dedicated Transport:
8.2.8.1 DS1 (Extended SuperFrame - ESF, D4, and unframed applications
shall be provided);
8.2.8.2. DS3 (C-bit Xxxxxx, X00, and unframed applications shall be
provided);
8.2.8.3. SONET standard interface rates in accordance with ANSI Tl.105 and
ANSI TI.105.07 and physical interfaces per ANSI Tl.l06.06
(including referenced interfaces). In particular, VT1.5 based
STS-1s will be the interface at an AT&T service node; and
8.2.8.4. SDH standard interface rates in accordance with International
Telecommunications Union (ITU) Recommendation G.707 and
Attachment 2
Page 36
Plesiochronous Digital Hierarchy (PDH) rates per ITU
Recommendation G.704.
8.2.9. GTE shall provide cross-office wiring up to a suitable Point of
Termination (POT) between Dedicated Transport and AT&T designated
equipment. GTE shall provide the following equipment for the
physical POT:
8.2.9.1. DSX1 for DS1s or VT1.5s;
8.2.9.2. DSX3 for DS3s or STS-1s; and
8.2.9.3. LGX for optical signals (e.g., OC-3 and OC-12).
8.2.10. For Dedicated Transport provided as a system, GTE shall design
the system (including but not limited to facility routing and
termination points and facility routing over existing transport
facilities between GTE and a second carrier to carry traffic
designated for that carrier) according to AT&T specifications.
To the extent that AT&T's specifications cause GTE to incur costs
not covered in the charge for the underlying network element,
AT&T shall pay such costs.
8.2.11. Upon AT&T's request, GTE shall provide AT&T with electronic
provisioning control of an AT&T Dedicated Transport connected to
a Digital Cross Connect System (DCS) with Customer Network
Controller capabability.
8.2.12. GTE shall offer Dedicated Transport together with and separately
from DCS.
8.3. Technical Requirements for Dedicated Transport Using SONET
technology.
This Section sets forth additional technical requirements for
Dedicated Transport using SONET technology including rings,
point-to-point systems, and linear add-drop systems.
8.3.1. Where SONET Dedicated Transport has been deployed, GTE will
provide to AT&T all features and functions deployed in the
system.
8.3.2. All SONET rings shall:
8.3.2.1. Adhere to the following availability requirements, where
availability is defined in the technical reference set forth in
Section 8.4.5:
8.3.2.1.1. No more than 0.25 minutes of unavailability month; and
8.3.2.1.2. No more than 0.5 minutes of unavailability per year.
Attachment 2
Page 37
8.4. At a minimum, Dedicated Transport shall meet each of the
requirements set forth in Section 7.2.4 and in the following
technical references:
8.4.1. ANSI T1.105.04-1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Data Communication Channel Protocols and Architectures;
8.4.2. ANSI T1.119-1994, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Operations, Administration, Maintenance, and Provisioning
(OAM&P) Communications;
8.4.3. ANSI T1.119.01-1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Operations, Administration, Maintenance, and Provisioning
(OAM&P) Communications Protection Switching Fragment;
8.4.4. ANSI T1.119.02-199x, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Operations, Administration, Maintenance, and Provisioning
(OAM&P) Communications Performance Monitoring Fragment;
8.4.5. ANSI T1.231-1993 -American National Standard for
Telecommunications - Digital Hierarchy - Layer 1 In-Service
Digital Transmission performance monitoring;
8 4.6. AT&T Technical Reference TR 54016, Requirements For Interfacing
Digital Terminal Equipment To Services Employing The Extended
Superframe Format, September 1989;
8.4.7. AT&T Technical Reference TR 62421 ACCUNET Spectrum of Digital
Services Description And Interface Specification, December 1989
and all addenda;
8.4.8. AT&T Technical Xxxxxxxxx XX 00000, XXX Digital Local Channel
Description And Interface Specification, August 1993 and all
addenda;and
8.4.9. AT&T Technical Reference TR 62415, Access Specification For High
Capacity (DS1/DS3) Dedicated Digital, Service, June 1989 and all
addenda.
8.5. Digital Cross-Connect System (DCS)
8.5.1. Definition:
8.5.1.1. DCS is a function which provides automated cross connection of
Digital Signal level 0 (DSO) or higher transmission bit rate
digital
Attachment 2
Page 38
channels within physical interface facilities. Types of DCSs
include but are not limited to DCS 1/Os, DCS 3/1s, and DCS 3/3s,
where the nomenclature 1/0 denotes interfaces typically at the
DS1 rate or greater with cross-connection typically at the DSO
rate. This same nomenclature, at the appropriate rate
substitution, extends to the other types of DCSs specifically
cited as 3/1 and 3/3. Types of DCSs that cross-connect
Synchronous Transport Signal level 1 (STS-1s) or other
Synchronous Optical Network (SONET) signals (e.g., STS-3) are
also DCSs, although not denoted by this same type of
nomenclature. DCS may provide the functionality of more than one
of the aforementioned DCS types (e.g., DCS 3/3/1 which combines
functionality of DCS 3/3 and DCS 3/1). For such DCSs, the
requirements will be, at least, the aggregation of requirements
on the "component" DCSs.
8.5.1.2. In locations where automated cross connection capability does not
exist, DCS will be defined as the combination of the
functionality provided by a Digital Signal Cross-Connect (DSX) or
Light Guide Cross-Connect (LGX) patch panels and D4 channel banks
or other DSO and above multiplexing equipment used to provide the
function of a manual cross connection.
8.5.1.3. Interconnection between a DSX or LGX, to a switch, another
cross-connect, or other service platform device, is included as,
part of DCS.
8.6. DCS Technical Requirements
8.6.1. DCS shall provide completed end-to-end cross connection of the
channels designated by AT&T.
8.6.2. DCS shall perform facility grooming, multipoint bridging, one-way
broadcast, two-way broadcast, and facility test functions.
8.6.3. DCS shall provide multiplexing, format conversion, signaling
conversion, or other functions.
8.6.4. The end-to-end cross connection assignment shall be input to the
underlying device used to provide DCS from an operator at a
terminal or via an intermediate system. The cross connection
assignment shall remain in effect whether or not the circuit is
in use.
8.6.5. GTE shall continue to administer and maintain DCS, including
updates to the control software to current available releases.
8.6.6. GTE shall provide various types of Digital Cross-Connect Systems
including:
Attachment 2
Page 39
8.6.6.1. DSO cross-connects (typically termed DCS 1/0);
8.6.6.2. DS1/VT1.5 (Virtual Tributaries at the 1.5Mbps rate) cross-
connects (typically termed DCS 3/1);
8.6.6.3. DS3 cross-connects (typically termed DCS 3/3);
8.6.6.4. STS-1 cross-connects; and
8.6.6.5. Other technically feasible cross-connects designated by AT&T.
8.6.7. GTE shall provide immediate and continuous configuration and
reconfiguration of the channels between the physical interfaces
(i.e., GTE shall establish the processes to implement cross
connects on demand, or, at AT&T's option, permit AT&T control of
such configurations and reconfigurations).
8.6.8. GTE shall provide scheduled configuration and reconfiguration of
the channels between the physical interfaces (i.e., GTE shall
establish the processes to implement cross connects on the
schedule designated by AT&T, or, at AT&T's option, permit AT&T to
control such configurations and reconfigurations).
8.6.9. DCS shall continuously monitor protected circuit packs and
redundant common equipment.
8.6.10. DCS shall automatically switch to a protection circuit pack on
detection of a failure or degradation of normal operation.
8.6.11. The underlying equipment used to provide DCS shall be equipped
with a redundant power supply or a battery back-up.
8.6.12. GTE shall make available to AT&T spare facilities and equipment
necessary for provisioning repairs.
8.6.13. At AT&T's option, GTE shall provide AT&T with Real Time
performance monitoring and alarm data on the signals and the
components of the underlying equipment used to provide DCS that
actually impact or might impact AT&T's services. For example,
this may include hardware alarm data and facility alarm data on a
DS3 in which an AT&T DS1 is traversing.
8.6.14. At AT&T's option, GTE shall provide AT&T with Real Time ability
to initiate tests on integrated equipment used to test the
signals and the underlying equipment used to provide DCS, as well
as other integrated functionality for routine testing and fault
isolation.
8.6.15. DCS shall provide SONET to asynchronous gateway functionality
(e.g., STS-1 to DS1 or STS-1 to DS3).
Attachment 2
Page 40
8.6.16. DCS shall perform optical to electrical conversion where the
underlying equipment used to provide DCS contains optical
interfaces or terminations (e.g., Optical Carrier level 3, i.e.,
OC-3 interfaces on a DCS 3/1).
8.6.17. DCS shall have SONET ring terminal functionality where the
underlying equipment used to provide DCS acts as a terminal on a
SONET ring.
8.6.18. DCS shall provide multipoint bridging of multiple channels to
other DCSs. AT&T may designate multipoint bridging to be one-way
broadcast from a single master to multiple tributaries, or two-
way broadcast between a single master and multiple tributaries.
8.6.19. DCS shall multiplex lower speed channels onto a higher speed
interface and demultiplex higher speed channels onto lower speed
interfaces as designated by AT&T.
8.6.20. DCS shall perform signaling conversion and data conditioning as
designated by AT&T. Such functions shall comply, at a minimum,
with AT&T Technical Reference TR 62421 ACCUNET Spectrum of
Digital Services, December 1989 and AT&T Technical Xxxxxxxxx XX
00000 XXX Digital Local Channel Description and Interface
Specification, August 1993, including current addendums.
8.7 DCS Interface Requirements
8.7.1. GTE shall provide physical interfaces on DSO, DS1, and VT1.5
channel cross-connect devices at the DS1 rate or higher. In all
such cases, these interfaces shall be in compliance with
applicable Bellcore, ANSI, ITU, and AT&T standards.
8.7.2. GTE shall provide physical interfaces on DS3 channel crossconnect
devices at the DS3 rate or higher. In all such cases, these
interfaces shall be in compliance with applicable Bellcore, ANSI,
ITU, and AT&T standards.
8.7.3. GTE shall provide physical interfaces on STS-1 cross-connect
devices at the OC-3 rate or higher. In all such cases, these
interfaces shall be in compliance with applicable Bellcore, ANSI,
ITU, and AT&T standards.
8.7.4. Interfaces on all other cross-connect devices shall be in
compliance with applicable Bellcore, ANSI, ITU, and AT&T
standards.
8.8. DCS shall, at a minimum, meet all the requirements set forth in
the following technical references:
Attachment
Page 41
8.8.1. AT&T Technical Reference TR 62421 ACCUNET Spectrum of Digital
Services Description And Interface Specification, December 1989
and TR 62421A Addendum 2, November 1992;
8.8.2. AT&T Data Communications Technical Reference TR 62310 DSO
Digital Local Channel Description and Interface Specification,
August 1993, and all addendums;
8.8.3. AT&T Technical Xxxxxxxxx XX 00000 Access Specification For High
Capacity (DS1/DS3) Dedicated Digital Service, June 1989, and all
addendums including TR 62415A3 July, 1992;
8.8.4. AT&T Technical Reference TR 62411 ACCUNET T1.5 Service
Description And Interface Specification, December 1990 and all
addendums including Addendum 2, October 1992;
8.8.5. AT&T Technical Reference TR 54014 ACCUNET T45 and T45 Reserved
Services - Service Description And Interface Specification;
8.8.6. AT&T Technical Reference TR 54018 OC-3 Optical Interface
Specifications, November 1991;
8.8.7. AT&T Technical Xxxxxxxxx XX 00000 Requirements For Interfacing
Digital Terminal Equipment To Services Employing The Extended
Superframe Format, September 1989;
8.8.8. ANSI T1.102-1993, American National Standard for
Telecommunications - Digital Hierarchy - Electrical Interfaces;
8.8.9. ANSI T1.102.01-199x, American National Xxxxxxxx xxx
Xxxxxxxxxxxxxxxxxx - Xxxxxxx Xxxxxxxxx - XX0.0;
8.8.10. ANSI T1.105-1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) - Basic
Description including Multiplex Structure, Rates and Formats;
8.8.11. ANSI T1.105.03-1994, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) - Jitter
at Network Interfaces;
8.8.12. ANSI T1.105.03a-1995, American National Standard for
Telecommunications - Synchronous Optical Network (SONET): Jitter
at Network Interfaces - DS1 Supplement;
8.8.13. ANSI T1.105.06-199x, American National Standard for
Telecommunications - Synchronous Optical Network (SONET) -
Physical Layer Specifications;
Attachment 2
Page 42
8.8.14. ANSI Tl.106-1988, American National Standard for
Telecommunications - Digital Hierarchy - Optical Interface
Specifications (Single Mode);
8.8.15. ANSI Tl.107-1988, American National Standard for
Telecommunications - Digital Hierarchy - Formats Specifications,
8.8.16. ANSI Tl.107a-1990 - American National Standard for
Telecommunications - Digital Hierarchy - Supplement to Formats
Specifications (DS3 Format Applications);
8.8.17. ANSI Tl.107b-1991 - American National Standard for
Telecommunications - Digital Hierarchy - Supplement to Formats
Specifications;
8.8.18. ANSI Tl.117-1991, American National Standard for
Telecommunications - Digital Hierarchy - Optical Interface
Specifications (SONET) (Single Mode - Short Reach);
8.8.19. ANSI Tl.403-1989, Carrier to Customer Installation, DS1 Metallic
Interface Specification;
8.8.20. ANSI Tl.404-1994, Network-to-Customer Installation - DS3 Metallic
Interface Specification;
8.8.21. ITU Recommendation G.707, Network node interface for the
synchronous digital hierarchy (SDH);
8.8.22. ITU Recommendation G.704, Synchronous frame structures used at
1544, 6312, 2048, 8488 and 44736 kbit/s hierarchical levels;
8.8.23. FR-440 and TR-NWT-000499, Transport Systems Generic Requirements
(TSGR): Common Requirements;
8.8.24. GR-820-CORE, Generic Transmission Surveillance: DS1 & DS3
Performance;
8.8.25. GR-253-CORE, Synchronous Optical Network Systems (SONET), Common
Generic Criteria; and
8.8.26. TR-NWT-000776, Network Interface Description for ISDN Customer
Access.
9. SIGNALING LINK TRANSPORT
9.1. Definition:
Signaling Link Transport is a set of two or four dedicated 56
Kbps. transmission paths between AT&T-designated Signaling Points
of Interconnection (SPOI) that provides appropriate physical
diversity.
Attachment ?
Page 43
9.2. Technical Requirements
Signaling Link Transport shall consist of, as available, full
duplex mode 56 kbps transmission paths.
9.3. Of the various options available, Signaling Link Transport shall
perform in the following two ways:
9.3.1. As an "A-link which is a connection between a switch and a home
Signaling Transfer Point Switch (STPS) pair; and
9.3.2. As a "D-link" which is a connection between two STPS pairs in
different company networks (e.g., between two STPS pairs for two
Competitive Local Exchange Carriers (CLECs)).
9.4. Signaling Link Transport shall consist of two or more signaling
link layers as follows:
9.4.1. An A-link layer shall consist of two links; and
9.4.2. A D-link layer shall consist of four links.
9.4.3. A signaling link layer shall satisfy a performance objective such
that:
9.4.3.1. There shall be no more than two minutes down time per year for an
A-link layer; and
9.4.3.2. There shall be negligible (less than 2 seconds) down time per
year for a D-link layer.
9.4.4. A signaling link layer shall satisfy interoffice and intraoffice
diversity of facilities and equipment, such that:
9.4.4.1. No single failure of facilities or equipment causes the failure
of both links in an A-link layer; and
9.4.4.2. No two concurrent failures of facilities or equipment shall cause
the failure of all four links in a D-link layer.
9.5. Interface Requirements
9.5.1. There shall be a dedicated DS1 (1.544 Mbps) interface at the
AT&T-designated SPOls. Each 56 kbps transmission path shall
appear as a DSO channel within the DS1 interface.
10. SIGNALING TRANSFER POINTS (STPs)
10.1. Definition: Signaling Transfer Points is a signaling network
function that includes all of the capabilities provided by the
Attachment 2
Page 44
signaling transfer point switches (STPs) and their associated
signaling links which enable the exchange of SS7 messages among
and between switching elements, database elements and signaling
transfer point switches.
10.2. Technical Requirements
10.2.1. STPs shall provide access to all other GTE Network Elements that
are a part of the GTE SS7 network. These include:
10.2.1.1. GTE Local Switching or Tandem Switching;
10.2.1.2. GTE Service Control Points/DataBases;
10.2.1.3. Third-party local or tandem switching systems connected to the
GTE SS7 network; and
10.2.1.4. Third-party-provided STPs connected to the GTE SS7 network.
10.2.2. The connectivity provided by STPs shall support fully the
functions of all other GTE Network Elements directly connected to
the GTE SS7 network. This explicitly includes the use of the GTE
SS7 network to convey messages which neither originate nor
terminate at a signaling end point directly connected to the GTE
SS7 network (i.e., transient messages). When the GTE SS7 network
is used to convey transient messages, there shall be no
alteration of the Integrated Services Digital Network User Part
(ISDNUP) or Transaction Capabilities Application Part (TCAP) user
data that constitutes the content of the message. Notwithstanding
the foregoing, AT&T may interconnect to databases only through
the STP directly connected to that database.
10.2.3. If a GTE tandem switch routes calling traffic, based on dialed or
translated digits, on SS7 trunks between an AT&T local switch and
third party local switch, the GTE SS7 network shall convey the
TCAP messages that are necessary to provide Call Management
features (Automatic Callback, Automatic Recall, and Screening
List Editing) between the AT&T local STPs and the GTE STPs that
provide connectivity with the third party local switch, even if
the third party local switch is not directly connected to the GTE
STPs.
10.2.4. STPs shall provide all functions of the MTP as specified in ANSI
T1.111 (Reference 10.4). This includes:
10.2.4.1. Signaling Data Link functions, as specified in ANSI Tl.111.2;
10.2.4.2. Signaling Link functions, as specified in ANSI Tl.111.3; and
Attachment ?
Page 45
10.2.4.3. Signaling Network Management functions, as specified in ANSI
T1.111.4.
10.2.5. STPs shall provide all functions of the SCCP necessary for Class
0 (basic connectionless) service, as specified in ANSI T1.112
(Reference 10.4). In particular, this includes Global Title
Translation (GTT) and SCCP Management procedures, as specified in
T1.112.4. In cases where the destination signaling point is a GTE
local or tandem switching system or data base, or is an AT&T or
third party local or tandem switching system directly connected
to the GTE SS7 network, STPs shall perform final GTT of messages
to the destination and SCCP Subsystem Management of the
destination. In all other cases, STPs shall perform intermediate
GTT of messages to a gateway pair of STPSs in an SS7 network
connected with the GTE SS7 network, and shall not perform SCCP
Subsystem Management of the destination.
10.2.6. STPs shall also provide the capability to route SCCP messages
based on ISNI, as specified in ANSI T1.118 (Reference 10.4), when
this capability becomes available on GTE STPs.
10.2.7. When such capability is deployed in the GTE network, STPs shall
provide all functions of the OMAP commonly provided by STPS, as
specified in the reference in Section 10.4.5. This includes:
10.2.7.1. MTP Routing Verification Test (MRVT); and
10.2.7.2. SCCP Routing Verification Test (SRVT).
10.2.8. This Section 10.2.8 applies when such capabilities are deployed
in the GTE network. In cases where the destination signaling
point is a GTE local or tandem switching system or DB, or is an
AT&T or third party local or tandem switching system directly
connected to the GTE SS7 network, STPs shall perform MRVT and
SRVT to the destination signaling point. In all other cases, STPs
shall perform MRVT and SRVT to a gateway pair of STPSs in an SS7
network connected with the GTE SS7 network. This requirement
shall be superseded by the specifications for Internetwork MRVT
and SRVT if and when these become approved ANSI standards and
available capabilities of GTE STPs.
10.2.9. STPs shall be equal to or better than the following performance
requirements:
10.2.9.1. MTP Performance, as specified in ANSI T1.111.6; and
10.2.9.2. SCCP Performance, as specified in ANSI T1.l12.5.
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10.2.10. AT&T and GTE agree to participate in a multi-provider test that
will enable AT&T to have unbundled access to GTE's non-shared AIN
triggers equivalent to the access that GTE has, in accordance
with any Commission directives. The test will commence as soon
as the participants agree on the testing methods, procedures,
timelines, measurement criteria and other relevant conditions of
the test, but in no event shall the test begin later than April
1, 1997.
10.2.11. AT&T and GTE agree to participate in the industry IN Forum
"Interconnection and Access Group" project to address
interconnection requirements for multiple third party AIN SCP
access to GTE's switch triggers. AT&T and GTE recognize that
actual commencement of tests under this project will be
determined by all participants in the project.
10.3. Interface Requirements
10.3.1. GTE shall provide the following STPS options to connect AT&T or
AT&T-designated local switching systems or STPSs to the GTE SS7
network:
10.3.1.1. An A-link interface from AT&T local switching systems; and,
10.3.1.2. A D-link interface from AT&T local STPSs.
10.3.2. Each type of interface shall be provided by one or more sets
(layers) of signaling links, as follows:
10.3.2.1. An A-link layer shall consist of two links; and
10.3.2.2. A D-link layer shall consist of four links.
10.3.3. The Signaling Point of Interconnection (SPOI) for each link shall
be located at a cross-connect element, such as a DSX-1, in the
Central Office (CO) where the GTE STPS is located. There shall
be a DS1 or higher rate transport interface at each of the SPOIs.
Each signaling link shall appear as a DSO channel within the DS1
or higher rate interface. GTE shall offer higher rate DS1
signaling for interconnecting AT&T local switching systems or
STPSs with GTE STPSs as soon as these become approved ANSI
standards and available capabilities of GTE STPs.
10.3.4. GTE shall provide intraoffice diversity between the SPOIs and the
GTE STPS, so that no single failure of intraoffice facilities or
equipment shall cause the failure of both D-links in a layer
connecting to a GTE STPS.
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10.3.5. GTE shall provide MTP and SCCP protocol interfaces that shall
conform to all sections relevant to the MTP or SCCP in the
following specifications:
10.3.5.1. Bellcore GR-905-CORE, Common Channel Signaling Network Interface
Specification (CCSNIS) Supporting Network Interconnection,
Message Transfer Part (MTP), and Integrated Services Digital
Network User Part (ISDNUP), and
10.3.5.2. Bellcore GR-1432-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Signaling Connection Control Part (SCCP) and
Transaction Capabilities Application Part (TCAP).
10.3.6. Message Screening
10.3.6.1. GTE shall set message screening parameters so as to accept
messages from AT&T local or tandem switching systems destined to
any signaling point in the GTE SS7 network with which the AT&T
switching system has a legitimate signaling relation.
10.3.6.2. GTE shall set message screening parameters so as to accept
messages from AT&T local or tandem switching systems destined to
any signaling point or network interconnected within the GTE SS7
network with which the AT&T switching system has a legitimate
signaling relation.
10.3.6.3. GTE shall set message screening parameters so as to accept
messages destined to an AT&T local or tandem switching system
from any signaling point or network interconnected within the GTE
SS7 network with which the AT&T switching system has a legitimate
signaling relation.
10.3.6.4. GTE shall set message screening parameters so as to accept and
send messages destined to an AT&T SCP from any signaling point or
network interconnected within the GTE SS7 network with which the
AT&T SCP has a legitimate signaling relation.
10.4. STPs shall be equal to or better than all of the requirements for
STPs set forth in the following technical references:
10.4.1. ANSI Tl.111-1992 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) Message
Transfer Part (MTP);
10.4.2. ANSI Tl.111A-1994 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) Message
Transfer Part (MTP) Supplement;
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10.4.3. ANSI T1.l12-1992 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) Signaling
Connection Control Part (SCCP);
10.4.4. ANSI T1.115-1990 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) Monitoring
and Measurements for Networks;
10.4.5. ANSI T1.l16-1990 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) Operations,
Maintenance and Administration Part (OMAP);
10.4.6. ANSI T1.l18-1992 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) Intermediate
Signaling Network Identification (ISNI);
10.4.7. Bellcore GR-905-CORE, Common Channel Signaling Network Interface
Specification (CCSNIS) Supporting Network Interconnection,
Message Transfer Part (MTP), and Integrated Services Digital
Network User Part (ISDNUP); and
10.4.8. Bellcore GR-1432-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Signaling Connection Control Part (SCCP) and
Transaction Capabilities Application Part (TCAP).
11. SERVICE CONTROL POINTS/DATABASES
11.1 Definition:
Databases are the Network Elements that provide the functionality
for storage of, access to, and manipulation of information
required to offer a particular service and/or capability.
11.1.1 A Service Control Point (SCP) is a specific type of Database
Network Element functionality deployed in a Signaling System 7
(SS7) network that executes service application logic in
response to SS7 queries sent to it by a switching system also
connected to the SS7 network. SCPs also provide operational
interfaces to allow for provisioning, administration and
maintenance of subscriber data and service application data
(e.g., an 800 database stores customer record data that provides
information necessary to route 800 calls).
11.2. Technical Requirements for SCPs/Databases
Requirements for SCPs/Databases within this section address
storage of information, access to information (e.g. signaling
protocols, response times), and administration of information
(e.g., provisioning, administration, and maintenance). All
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SCPs/Databases shall be provided to AT&T in accordance with the
following requirements, except where such a requirement is
superseded by specific requirements set forth in Sections 11.3 to
11.7.
11.2.1 GTE shall make available physical interconnection to SCPs through
the SS7 network and protocols, as specified in this Attachment,
with TCAP as the application layer protocol.
11.2.2. Except for GTE's directory assistance databases, GTE shall
provide physical interconnection to databases via industry
standard interfaces and protocols. GTE will provide AT&T with
copies of its directory assistance databases on magnetic tape.
GTE will also provide to AT&T daily updates to its directory
assistance databases on magnetic tape. AT&T and GTE shall agree
on the type of magnetic tape, the format of the data on the
tapes, the locations for delivery of the tapes, and all other
implementation issues that the parties need to be resolved within
ten days of the Effective Date of this Agreement. If the parties
fail to reach agreement pursuant to this Section, the parties
will submit the disputed issues to the alternative dispute
resolution process as set forth in this Agreement.
11.2.3. The reliability of interconnection options shall be consistent
with requirements for diversity and survivability as specified in
Section 9.4.4 of this Attachment (which applies to both SS7 and
non-SS7 interfaces).
11.2.4. Database functionality shall be unavailable a maximum of 30
minutes per year.
11.2.5. GTE shall provide Database provisioning consistent with the
provisioning requirements of this Agreement (e.g., data required,
edits, acknowledgments, data format and transmission medium and
notification of order completion).
11.2.6. GTE shall provide Database maintenance consistent with the
maintenance requirements as specified in this Agreement.
11.2.7. GTE shall provide billing and recording information to track
database usage consistent with connectivity billing and recording
requirements as specified in this Agreement.
11.2.8. GTE shall provide SCPs/Databases in accordance with the physical
security requirements specified in this Agreement.
11.2.9. GTE shall provide SCPs/Databases in accordance with the logical
security requirements specified in this Agreement.
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11.3. Line Information Database (LIDB).
This Subsection 11.3 defines and sets forth additional
requirements for the Line Information Database.
11.3.1. Definition:
The Line Information Database (LIDB) is a transaction-oriented
database accessible through Common Channel Signaling (CCS)
networks. It contains records associated with customer Line
Numbers and Special Billing Numbers (in accordance with the
requirements in the technical reference in Section 11.7.5). LIDB
accepts queries from other Network Elements and provides
appropriate responses. The query originator need not be the owner
of LIDB data. LIDB queries include functions such as screening
billed numbers that provides the ability to accept Collect or
Third Number Billing calls and validation of Telephone Line
Number based non-proprietary calling cards. The interface for the
LIDB functionality is the interface between the GTE CCS network
and other CCS networks. LIDB also interfaces to administrative
systems. The administrative system interface provides Work
Centers with an interface to LIDB for functions such as
provisioning, auditing of data, access to LIDB measurements and
reports.
11.3.2. Technical Requirements
11 3.2.1. Prior to the availability of a long-term solution for Local
Number Portability, GTE shall enable AT&T to store in GTE's LIDB
any customer Line Number or Special Billing Number record, for
which the NPA-NXX or NXX-0/lXX Group is supported by that LIDB.
11.3.2.2. Prior to the availability of a long-term solution for Local
Number Portability, GTE shall enable AT&T to store in GTE's LIDB
any customer Line Number or Special Billing Number record, and
NPA-NXX and NXX-0/lXX Group Records, belonging to an NPA-NXX or
NXX-0/1XX owned by AT&T.
11.3.2.3. Subsequent to the availability of a long-term solution for Local
Number Portability, GTE shall enable AT&T to store in GTE's LIDB
any customer Line Number or Special Billing Number record,
regardless of the number's NPA-NXX or NXX-0/1XX.
11.3.2.4. GTE shall perform the following LIDB functions for AT&T's
customer records in LIDB:
11.3.2.4.1. Billed Number Screening (provides information such as whether the
Billed Number may accept Collect or Third Number Billing calls);
and
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11.3.2.4.2. Calling Card Validation.
11.3.2.5. GTE shall process AT&T's customer records in LIDB at least at
parity with GTE customer records. With respect to other LIDB
functions, GTE shall indicate to AT&T what additional functions
(if any) are performed by LIDB in their network.
11.3.2.6. Within two (2) weeks after a request by AT&T, GTE shall provide
AT&T with a list of the customer data items which AT&T would have
to provide in order to support each required LIDB function. The
list shall indicate which data items are essential to LIDB
function, and which are required only to support certain
services. For each data item, the list shall show the data
formats, the acceptable values of the data item and the meaning
of those values.
11.3.2.7. GTE shall provide LIDB systems for which operating deficiencies
that would result in calls being blocked, shall not exceed 30
minutes per year.
11.3.2.8. GTE shall provide LIDB systems for which operating deficiencies
that would not result in calls being blocked, shall not exceed 12
hours per year.
11.3.2.9. GTE shall provide LIDB systems for which the LIDB function shall
be in overload (degraded performance in accordance with the
technical reference in Section 11.7.5) no more than 12 hours per
year. Such deficiency period is in addition to the periods
specified in Sections 11.3.2.7 and 11.3.2.8 above.
11.3.2.10. GTE shall make changes to NPA-NXX and NXX-0/lXX Group Records,
and Line Number and Special Billing Number Records associated
with AT&T Customer, as requested by AT&T, with a goal of doing so
within 24 hours of AT&T's request, or within time frames at
parity with those time frames in which GTE makes such changes for
its own or any other carrier's customers, whichever is less.
11.3.2.11. If AT&T purchases unbundled switching from GTE and end user
customers change their local service provider, GTE shall maintain
customer data (for line numbers, card numbers, and for any other
types of data maintained in LIDB) so that such customers shall
not experience any interruption of service due to the lack of
such maintenance of customer data.
11.3.2.12. All additions, updates and deletions of AT&T data to the LIDB
shall be solely at the direction of AT&T.
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11.3.2.13. GTE shall provide priority updates to LIDB for AT&T data upon
AT&T's request (e.g., to support fraud protection).
11.3.2.14. GTE shall provide LIDB systems such that no more than 0.01% of
AT&T Customer records will be missing from LIDB, as measured by
AT&T audits.
11.3.2.15. GTE shall perform backup and recovery of all of AT&T's data in
LIDB as frequently as AT&T may reasonably specify, including
sending to LIDB all changes made since the date of the most
recent backup copy.
11.3.2.16. GTE shall provide to AT&T access to LIDB measurements and reports
at least at parity with the capability GTE has for its own
customer records and that GTE provides to any other party.
11.3.2.17. GTE shall provide AT&T with LIDB reports of data which are
missing or contain errors, as well as any misroute errors, within
the time period reasonably designated by AT&T.
11.3.2.18. GTE shall prevent any access to or use of AT&T data in LIDB by
GTE personnel or by any other party that is not authorized by
AT&T in writing.
11.3.2.19. GTE shall provide AT&T performance of the LIDB Data Screening
function, which allows a LIDB to completely or partially deny
specific query originators access to LIDB data owned by specific
data owners, (in accordance with the technical reference in
Section 11.7.5) for Customer Data that is part of an NPA-NXX or
NXX-0/1XX wholly or partially owned by AT&T at least at parity
with GTE Customer Data. GTE shall obtain from AT&T the screening
information associated with LIDB Data Screening of AT&T data in
accordance with this requirement.
11.3.2.20. GTE shall accept queries to LIDB associated with AT&T Customer
records, and shall return responses in accordance with the
requirements of this Section 11.
11.3.2.21. GTE shall provide mean processing time at the LIDB within 0.50
seconds under normal conditions as defined in the technical
reference in Section 11.7.5.
11.3.2.22. GTE shall provide processing time at the LIDB within 1 second for
99% of all messages under normal conditions as defined in the
technical reference in Section 11.7.5.
11.3.2.23. GTE shall provide 99.9% of all LIDB queries in a round trip
response within 2 seconds.
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11.3.3. Interface Requirements.
GTE shall offer LIDB in accordance with the requirements of this
Section 11.3.3.
11.3.3.1. The interface to LIDB shall be in accordance with the technical
reference in Section 11.7.3.
11.3.3.2. The CCS interface to LIDB shall be the standard interface
described in Section 11.7.3.
11.3.3.3. The LIDB Data Base interpretation of the ANSI-TCAP messages shall
comply with the technical reference in Section 11.7.4. Global
Title Translation shall be maintained in the signaling network in
order to support signaling network routing to the LIDB.
11.4. Toll Free Number Database
The Toll Free Number Database is a SCP that provides
functionality necessary for toll free (e.g., 800 and 888) number
services by providing routing information and additional so-
called vertical features during call set-up in response to
queries from SSPs. GTE shall provide the Toll Free Number
Database in accordance with the following:
11.4.1. Technical Requirements
11.4.1.1. GTE shall make the GTE Toll Free Number Database available for
AT&T to query with a toll-free number and originating
information.
11.4.1.2. The Toll Free Number Database shall return carrier identification
and, where applicable, the queried toll free number, translated
numbers and instructions as it would in response to a query from
a GTE switch.
11.4.1.3. The SCP shall also provide, where available and upon AT&T's
request, such additional features as described in XX-XXX-000000
(XXX Notes on the LEC Networks, SR-TSV-002275, Issue 2,
(Bellcore, April 1994)) as are available to GTE. These may
include but are not limited to:
11.4.1.3.1. Network Management;
11.4.1.3.2. Customer Sample Collection; and
11.4.1.3.3. Service Maintenance.
11.4.2. Interface Requirements
The signaling interface between the AT&T or other local switch
and
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the Toll-Free Number database shall use the TCAP protocol as
specified in the technical reference in Section 11.7.1, together
with the signaling network interface as specified in the
technical reference in Sections 11.7.2 and 11.7.6.
11.5. Automatic Location Identification/Data Management System
(ALI/DMS)
11.5.1. The ALI/DMS Database contains customer information (including
name, address, telephone information, and sometimes special
information from the local service provider or customer) used to
determine to which Public Safety Answering Point (PSAP) to route
the call. The ALI/DMS database is used to provide more routing
flexibility for E911 calls than Basic 911.
11.6. Technical Requirements
11.6.1. GTE shall provide the Emergency Services Data Base in accordance
with the following: GTE shall offer AT&T a data link to the
ALI/DMS database or permit AT&T to provide its own data link to
the ALI/DMS database. GTE shall provide error reports from the
ALI/DMS data base to AT&T immediately after AT&T inputs
information into the ALI/DMS data base. Alternately, AT&T may
utilize GTE to enter customer information into the data base on a
demand basis, and validate customer information on a demand
basis.
11.6.2. The ALI/DMS database shall contain the following customer
information:
11.6.2.1. Name;
11.6.2.2. Address;
11.6.2.3. Telephone number; and
11.6.2.4. Other information as appropriate (e.g., Whether a customer is
blind or deaf or has another disability).
11.6.2.5. When GTE is responsible for administering the ALI/DMS database in
its entirety, ported number NXXs entries for the ported numbers
should be maintained unless AT&T requests otherwise and shall be
updated if AT&T requests.
11.6.2.6. When Remote Call Forwarding (RCF) is used to provide number
portability to the local customer and a remark or other
appropriate field information is available in the database, the
shadow or "forwarded-to" number and an indication that the number
is ported shall be added to the customer record.
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11.6.2.7. If GTE is responsible for configuring PSAP features (for cases
when the PSAP or GTE supports an ISDN interface) it shall
ensure that CLASS Automatic Recall (Call Return) is not used to
call back to the ported number.
11.7. Interface Requirements.
11.7.1. The interface between the E911 Switch or Tandem and the ALI/DMS
database for AT&T Customer shall meet industry standards.
SCPs/Databases shall be equal to or better than all of the
requirements for SCPs/Databases set forth in the following
technical references:
GR-246-CORE, Xxxx Communications Research Specification of
Signaling System Number 7, ISSUE 1 (Bellcore, December 1995);
11.7.2. GR-1432-CORE, CCS Network Interface Specification (CCSNIS)
Supporting Signaling Connection Control Part (SCCP) and
Transaction Capabilities Application Part (TCAP). (Bellcore,
March 1994);
11.7.3. GR-954-CORE, CCS Network Interface Specification (CCSNIS)
Supporting Line Information Database (LIDB) Service 6, Issue 1,
Rev. 1 (Bellcore, October 1995);
11.7.4. XX-0000-XXXX, XXXXX Section 10: System Interfaces, Issue 1
(Bellcore, October 1995) (Replaces TR-NWT-001149);
11.7.5. XX-0000-XXXX, XXXXX Section 22.3: Line Information Database 6,
Issue (Bellcore, October 1995);
11.7.6. GR-1428-CORE, CCS Network Interface Specification (CCSNIS)
Supporting Toll Free Service (Bellcore, May 1995); and
11.7.7. BOC Notes on the XXXX Xxxxxxxx, XX-XXX-000000, ISSUE 2,
(Bellcore, April 1994).
11.8. Service Creation Environment and Service Management System
(SCE/SMS) Advanced Intelligent Network (AIN) Access
11.8.1. SCE/SMS AIN Access shall provide AT&T the ability to create
service applications in the GTE SCE and deploy those applications
via the GTE SMS to the GTE SCP. This interconnection arrangement
shall provide AT&T access to the GTE development environment and
administrative system in a manner at least at parity with GTE's
ability to deliver its own AIN-based services. SCE/SMS AIN Access
is the provisioning of AIN functionality in a
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GTE local switch, development of service applications within the
GTE Service Creation Environment, and deployment of service
applications via the GTE Service Management System. See Figure 2
below.
[FIGURE 2 APPEARS HERE]
11.8.2. GTE shall make SCE hardware, software, testing and technical
support (e.g., help desk, system administrator) resources
available to AT&T. Scheduling of SCE resources shall allow AT&T
at least equal priority to GTE.
11.8.3. The GTE SCE/SMS shall allow for multi-user access with proper
source code management and other logical security functions as
specified in the Security section of this Agreement.
11.8.4. The GTE SCP shall partition and protect AT&T service logic and
data from unauthorized access, execution or other types of
compromise.
11.8.5. GTE shall provide training, documentation, and technical support
of AT&T development staff only in cases in which such training,
documentation and technical support is not reasonably available
from another source. If training, documentation or technical
support is required in accordance with this section, it will be
provided in a manner at least at parity with that provided by GTE
to its development staff.
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11.8.6. When AT&T selects SCE/SMS AIN Access, GTE shall provide for a
secure, controlled access environment on-site and if and when
available to GTE, via remote data connections (e.g., dial up,
LAN, WAN).
11.8.7. When AT&T selects SCE/SMS AIN Access, GTE shall allow AT&T to
download data forms and/or tables to GTE SCP via GTE SMS without
intervention from GTE (e.g., service customization and customer
subscription); provided, however, that AT&T may not download a
customized service until such service has met GTE's certification
standards.
11.8.8. SCPs/Databases shall offer SCE/SMS AIN Access in accordance with
the requirements of: GR-1280-CORE, AIN Service Control Point
(SCP) Generic Requirements.
12. TANDEM SWITCHING
12.1. Definition:
Tandem Switching is the function that establishes a
communications path between two switching offices through a third
switching office (the tandem switch).
12.2. Technical Requirements
12.2.1. When the following capabilites are not available from the Local
Switching network element, then they shall be provided by the
tandem switch:
12.2.1.1. Signaling to establish a tandem connection;
12.2.1.2. Screening and routing;
12.2.1.3. Recording of all billable events;
12.2.1.4. Tandem Switching shall provide Advanced Intelligent Network
functionality supporting AIN features;
12.2.1.5. Connectivity to Operator Systems; and
12.2.1.6. Tandem Switching shall provide access to the 800/888 database,
and, when available, to the number portability database.
12.2.1.7. Tandem Switching shall provide all trunk interconnections
discussed under the "Network Interconnection" section (e.g., SS7,
MF, DTMF, DialPulse, PRI-ISDN, DID, and CAMA-ANI (if appropriate
for 911));
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12.2.1.8. Tandem Switching shall provide connectivity to PSAPs where 911
solutions are deployed and the tandem is used for 911; and
12.2.1.9. Tandem Switching shall provide connectivity to transit traffic to
and from other carriers.
12.2.2. Tandem Switching shall accept connections (including the
necessary signaling and trunking interconnections) between end
offices, other tandems, IECS, ICOs, CAPs and CLEC switches.
12.2.3. Tandem Switching shall provide local tandeming functionality
between two end offices including two offices belonging to
different CLEC's (e.g., between an AT&T end office and the end
office of another CLEC).
12.2.4. Tandem Switching shall preserve CLASS/LASS features and Caller ID
as traffic is processed. Additional signaling information and
requirements are provided in Section 10.
12.2.5. Tandem Switching shall record billable events and send them to
the area billing centers designated by AT&T. Billing requirements
are specified in Attachment 6 of this Agreement.
12.2.6. GTE shall perform routine testing and fault isolation on the
underlying switch that is providing Tandem Switching and all its
interconnections. When requested by AT&T, the results and reports
of the testing shall be made available to AT&T. If AT&T requests
testing and fault isolation which GTE does not provide for
itself, AT&T shall pay all costs associated thereof to the extent
that such costs are not otherwise included in the cost of the
element.
12.2.7. GTE shall maintain AT&T's trunks and interconnections associated
with Tandem Switching at least at parity to its own trunks and
interconnections.
12.2.8. When requested by AT&T, GTE shall provide performance data
regarding traffic characteristics or other measurable elements to
AT&T for review. If AT&T requests performance data which GTE does
not provide for itself, AT&T shall pay all costs associated
thereof to the extent that such costs are not otherwise included
in the cost of the element.
12.2.9. Tandem Switching shall control congestion using capabilities such
as Automatic Congestion Control and Network Routing Overflow
Congestion control provided or imposed on AT&T traffic shall be
at parity with controls being provided or imposed on GTE
traffic (e.g., GTE shall not block AT&T traffic and leave its
traffic unaffected or less affected).
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12.2.10. Tandem Switching shall route calls to GTE or AT&T endpoints or
platforms (e.g., operator services and PSAPs) on a per call basis
as designated by AT&T. AT&T shall pay costs associated therewith
to the extent that such costs are not otherwise included in the
cost of the element consistent with Part V of this Agreement.
Detailed primary and overflow routing plans for all interfaces
available within the GTE switching network shall be mutually
agreed to by AT&T and GTE.
12.2.11. Tandem Switching shall process originating toll-free traffic
received from an AT&T local switch.
12.2.12. The Local Switching and Tandem Switching functions may be
combined in an office. If this is done, both Local Switching and
Tandem Switching shall provide all of the functionality required
of each of those Network Elements in this Agreement.
12.3. Interface Requirements
12.3.1. Tandem Switching shall provide interconnection to the E911 PSAP
where the underlying Tandem is acting as the E911 Tandem.
12.3.2. Tandem Switching shall interconnect, with direct trunks, to all
carriers with which GTE interconnects.
12.3.3. GTE shall provide all signaling necessary to provide Tandem
Switching with no loss of feature functionality.
12.3.4. Tandem Switching shall interconnect with AT&T's switch, using
two-way trunks, for traffic that is transiting via the GTE
network to intraLATA or intraLATA carriers. Subject to Attachment
15 and at AT&T's request, Tandem Switching shall record and keep
records of traffic for billing.
12.3.5. At AT&T's request, Tandem Switching shall provide overflow
routing of traffic from a given trunk group or groups onto
another trunk group or groups according to the methodology that
AT&T designates. In the event AT&T's request goes beyond what GTE
provides for itself, AT&T shall pay costs associated therewith to
the extent that such costs are not otherwise included in the
underlying element charge.
12.3.6. Tandem Switching shall adhere to the Trunk Interface Requirements
provided in the "Network Interconnection" section.
12.4. Tandem Switching shall meet or exceed (i.e., be more favorable to
AT&T) each of the requirements for Tandem Switching set forth in
the following technical references:
Attachment 2
Page 60
12.4.1. Xxxx Communications Research TR-TSY-000540 issue 2R2, Tandem
Supplement, 6/l/90;
12.4.2. GR-905-CORE covering CCSNIS; and
12.4.3. GR-1429-CORE for call management features; and GR-2863-CORE and
GR-2902-CORE covering CCS AIN interconnection.
13. ADDITIONAL REQUIREMENTS
This Section 13 of Attachment 2 sets forth the additional
requirements for unbundled Network Elements which GTE agrees to
offer to AT&T under this Agreement.
13.1. Cooperative Testing
13.1.1. Definition:
Cooperative Testing means that GTE shall cooperate with AT&T upon
request or as needed to (1) ensure that the Network Elements and
Ancillary Functions and additional requirements being provided to
AT&T by GTE are in compliance with the requirements of this
Agreement; and (2) test the overall functionality of various
Network Elements and Ancillary Functions provided by GTE to AT&T
in combination with each other or in combination with other
equipment and facilities provided by AT&T or third parties, and
(3) ensure that all operational interfaces and processes are in
place and functioning properly and efficiently for the
provisioning and maintenance of Network Elements and Ancillary
Functions and so that all appropriate billing data can be
provided to AT&T:
13.1.2. Requirements
Within sixty (60) days of the Effective Date of this Agreement,
AT&T and GTE will agree upon a process to resolve cooperative
testing issues and technical issues relating to interconnection
of AT&T's network to GTE's network and Network Elements and
Ancillary Functions. The agreed-upon process shall include
procedures for escalating disputes and unresolved issues up
through higher levels of each company's management. If AT&T and
GTE do not reach agreement on such a process within sixty (60)
days, any issues that have not been resolved by the parties with
respect to such process shall be submitted to the ADR procedures
set forth in Section 14 and Attachment 1 of this Agreement unless
both Parties agree to extend the time to reach agreement on such
issues.
Attachment 2
Page 61
13.1.2.1. GTE shall provide to AT&T the same type and quality of loop
testing information that it provides to itself. Where GTE
develops loop testing information as a matter of course, it will
make that information available to AT&T where such information is
relevant to AT&T's business. Where GTE maintains the internal
discretion to test loops as needed, GTE will provide similar
testing discretion to AT&T.
13.2. Performance
13.2.1. Scope:
This section addresses performance requirements for Network
Elements and Ancillary Functions to provide local service. It
includes requirements for the reliability and availability of
Network Elements and Ancillary Functions, and quality parameters
such as transmission quality (analog and digital), and speed (or
delay). In addition, an overview of service performance
requirements is given.
13.2.1.1. The General Performance Requirements in this section apply to all
aspects of Network Elements and Ancillary Functions. Additional
requirements are given in this performance section and in the
individual Network Elements sections.
13.2.1.2. GTE shall work cooperatively with AT&T to determine appropriate
performance allocations across Network Elements.
13.2.2. This section left intentionally blank.
13.2.3. GTE shall provide performance equal to or better than all of the
requirements set forth in the following technical references:
13.2.3.1. Xxxx Communications Research, Inc. Documents;
13.2.3.1.1. FR-64, LATA Switching Systems Generic Requirements (LSSGR). This
document contains 117 Technical References and Generic
Requirements. Sections provide the requirements for local
switching systems (also referred to as end offices) that serve
customers' lines. Some modules of the LSSGR are also referenced
separately in this document;
13.2.3.1.2. TR-NWT-000499, Issue 5, Rev 1, April 1992, Transport Systems
Generic Requirements (TSGR): Common Requirements;
13.2.3.1.3. TR-NWT-000418, Issue 2, December 1992, Generic Reliability
Assurance Requirements For Fiber Optic Transport Systems;
Attachment 2
Page 62
13.2.3.1.4. TR-NWT-000057, Issue 2, January 1993, Functional Criteria for
Digital Loop Carriers Systems;
13.2.3.1.5. TR-NWT-000507, Issue 5, December 1993, LSSGR - Transmission,
Section 7;
13.2.3.1.6. GR-303-CORE, Issue 1, September 1995, Integrated Digital Loop
Carrier System Generic Requirements, Objectives, and Interface;
13.2.3.1.7. GR-334-CORE, Issue 1, June 1994, Switched Access Service:
Transmission Parameter Limits and Interface Combinations;
13.2.3.1.8. TR-NWT-000335, Issue 3, May 1993, Voice Grade Special Access
Services - Transmission Parameter Limits and Interface
Combinations;
13.2.3.1.9. TR-TSY-000529, Xxxxx 0, Xxxx 0000, Xxxxxx Xxxxxx - XXXXX;
13.2.3.1.10. XX-0000-XXXX, Xxxxx 0, Xxxxxxx 0000, XXXXX Section 22.3: Line
Information Database;
13.2.3.1.11. TR-TSY-000511, Issue 2, July 1987, Service Standards, a Module
(Section 11) of LATA Switching Systems Generic Requirements
(LSSGR, FR-NWT-000064);
13.2.3.1.12. TR-NWT-000393, January 1991, Generic Requirements for ISDN Basic
Access Digital Subscriber Lines;
13.2.3.1.13. TR-NWT-000909, December 1991, Generic Requirements and Objectives
for Fiber In The Loop Systems;
13.2.3.1.14. TR-NWT-000505, Issue 3, May 1991, LSSGR Section 5, Call
Processing;
13.2.3.1.15. FR-NWT-000000, 1993, Operator Services Systems Generic
Requirements (OSSGR);
13.2.3.1.16. TR-NWT-000000, Issue 2, July 1993, OSSGR Operator Services
Systems Generic Requirements, Section 21, Operator Subsystem,
13.2.3.1.17. SR-TSY-000000, Issue 1, January 1989, Methods and Procedures for
System Reliability Analysis; and
13.2.3.1.18. Bellcore Telecommunications Transmission Engineering, 3rd Ed,
1990.
13.2.3.2. ANSI Standards
Attachment 2
Page 63
13.2.3.2.1. ANSI T1.512-1994, Network Performance - Point-to-Point Voice-
Grade Special Access Network Voiceband Data Transmission
Objectives;
13.2.3.2.2. ANSI T1.506-1990, Network Performance - Transmission
Specifications for Switched Exchange Access Network;
13.2.3.2.3. ANSI T1.508-1992, Telecommunications - Network Performance - Loss
Plan for Evolving Digital Networks. Also supplement Tl.508a-1993;
and
13.2.3.2.4. ANSI T1.101-1994, Digital Synchronization Network Plan.
13.2.3.3. TIA/EIA Standards
13.2.3.3.1. Requirements not specifically addressed here shall be found in
the documents listed in Electronic Industries
Association/Telecommunications Industries Association Standards
and Engineering Publications;
13.2.3.3.2. TIA/EIA TSB-37A, Telephone Network Transmission Model for
Evaluating Modem Performance; and
13.2.3.3.3 TIA/EIA TSB-38, Test Procedure for Evaluation of 2-wire 4 kHz
Voiceband Duplex Modems.
13.2.3.4. IEEE Standards
13.2.3.4.1. IEEE Standard 743-1984, IEEE Standard Methods and Equipment for
Measuring Transmission Characteristics of Analog Voice Frequency
Circuits; and
13.2.3.4.2. ANSI/IEEE Standard 000-0000, Telephone Loop Performance
Characteristics.
13.2.3.5. AT&T Standards
13.2.3.5.1. Outside Plant Engineering Handbook, August 1994.
13.2.3.5.2. AT&T Pub. 60220, Issue 1, April 1991, 5ESS OSPS Interface
Technical Specification for Domestic Toll And Assistance
Applications,
13.2.3.5.3. AT&T Technical Reference TR 43202, May 1985, AT&T Analog Voice
Total and Coordinated Services;
13.2.3.5.4. AT&T Technical Reference TR 41458, April 1990, Special Access
Connection to the AT&T Network;
Attachment 2
Page 64
13.2.3.5.5. AT&T Technical Reference TR 62415, June 1989, Access
Specification For High Capacity (DS1/DS3) Dedicated Digital
Service. Xxxx XX 00000X0 November 1990, and TR 62415A3 July
1992 which are addenda to TR 62415;
13.2.3.5.6. AT&T Technical Reference TR 54016, September 1989,
Requirements For Interfacing Digital Terminal Equipment To
Services Employing The Extended Superframe Format;
13.2.3.5.7. AT&T Technical Reference TR 62411, December 1990, ACCUNET
T1.5 Service Description And Interface Specification. Also
Addendum 1 March 1991 and Addendum 2 October 1992;
13.2.3.5.8. AT&T Technical Reference TR 62421, December 1989, ACCUNET
Spectrum of Digital Services Description And Interface
Specification. Also TR 62421A Addendum 2 November 1992;
13.2.3.5.9. AT&T Data Communications Technical Reference TR 62310,
August 1993, DS0 Digital Local Channel Description And
Interface Specification. Also Addendum 2 November 1992;
13.2.3.5.10. AT&T Technical Reference TR 54014, 1992, ACCUNET T45 and
T45 Reserved Services - Service Description And Interface
Specification; and
13.2.3.5.11. AT&T Technical Reference TR 54018, most current issue,
XXXXXXX Xx00 Service Description And Interface
Specification.
13.2.4. Specific Performance Requirements for Network Elements and
Ancillary Functions
13.2.4.1. The following sections itemize performance parameters for
Network Elements and Ancillary Functions. GTE shall
provide performance equal to or better than all of the
requirements set forth in this Section. Unless noted
otherwise, requirements and objectives are given in terms
of specific limits. This means that all tests (acceptance
and ongoing performance) shall meet the limit(s) to satisfy
the requirement.
13.2.4.2. Performance Allocation Transmission path impairments may be
----------------------
classified as either analog or digital, and will depend on
the nature of the signal transmitted across the Network
Element. Analog impairments are introduced on any analog
portion of the loop, typically between the NID portion of
Loop Distribution and the analog to digital (A/D)
conversion, and are usually correlated with the length of
the physical plant. Digital impairments are introduced by
A/D conversion and by interfaces between digital Network
Elements. In addition, noise can be introduced by either
analog transmission or the A/D conversion.
Attachment 2
Page 65
13.2.4.3. Loop Combination Architecture Constraints
13.2.4.3.1. The following constraints will limit not only the
variety of Loop Combination architectures that may be
considered, but also the architectures GTE may consider
to deliver any Ancillary Function or Network Element.
These constraints apply to the entire path between the
NID portion of Loop Distribution and the GTE switch.
Any exceptions to these restrictions shall be
specifically requested or approved by AT&T in writing.
13.2.4.3.1.1. No more than 1 A-D conversion;
13.2.4.3.1.2. No more than 1, 2-to-4-wire hybrid;
13.2.4.3.1.3. No voice compression;
13.2.4.3.1.4. No echo cancelers or suppressers;
13.2.4.3.1.5. One digital loss pad per PBX;
13.2.4.3.1.6. No digital gain; and/or
13.2.4.3.1.7. No additional equipment that might significantly
increase intermodulation distortion.
13.2.4.4. Transmission Impairments
13.2.4.4.1. Analog Impairments Analog impairments are those
------------------
introduced on portions of the end-to-end circuit on
which communications signals are transmitted in analog
format. These portions of the transmission path would
typically be between NID and an A/D conversion, most
commonly on the metallic loop. The performance on the
analog portion of a circuit is typically inversely
proportional to the length of that circuit.
13.2.4.4.1.1. Loss
13.2.4.4.1.1.1. Electrical loss is measured using a 1004 Hz 0.0dB one
Milliwatt 900 ohm test tone.
13.2.4.4.1.1.2. Off-hook electrical loss between the NID and the switch
shall be no more than 8.0 dB for any line, and the mean
value for all lines shall be 3.5 dB +/- 0.5 dB.
On-hook electrical loss between the NID and the switch
shall be no more than 4.0 dB above the off-hook
electrical loss for any line.
13.2.4.4.1.2. Idle Channel Circuit Noise
13.2.4.4.1.2.1. Idle channel circuit noise (C-message) is added by
analog facilities, by the A/D conversion of signals, by
digital processing
Attachment 2
Page 66
equipment (e.g. echo cancelers, digital loss pads),
robbed bit signaling, and errors on digital facilities.
13.2.4.4.1.2.2. Idle channel circuit noise shall be less than or equal
to 18 dBrnC.
13.2.4.4.1.3. Talker Echo
13.2.4.4.1.3.1. The primary source of echo is improper impedance-
matching at the 2-to-4 wire hybrid in the GTE network.
The impact on customer perception is a function of both
echo return loss and delay.
13.2.4.4.1.3.2. Echo Return Loss (ERL) shall be greater than 26dB to a
standard termination (900 ohms, 2.16 mFd), and greater
than 14 dB to a telephone set off-hook. Singing Return
Loss (SRL) shall be greater than 21dB to a standard
termination, and greater than 11 dB to a telephone set
off-hook.
13.2.4.4.1.4. Listener Echo
Listener echo is a double reflection of a transmitted
signal at two different impedance mismatches in the
end-to-end connection. While in extreme cases it can
degrade voice transmission performance, listener echo
is primarily an issue for voiceband data. The
requirements on Talker Echo shall apply to Listener
Echo.
13.2.4.4.1.5. Propagation and Processing Delay
13.2.4.4.1.5.1. Propagation delay is the delay involved in transmitting
information from one location to another. It is caused
by processing delays of equipment in the network and
delays associated with traveling across transmission
facilities.
13.2.4.4.1.5.2. GTE shall cooperate with AT&T to limit total service
propagation and processing delay to levels at parity
with that within the GTE local network.
13.2.4.4.1.6. Signal-to-Noise Ratio
13.2.4.4.1.6.1. The Signal-to-Noise Ratio (S/N) is a critical parameter
in determining voiceband data performance. It is
typically measured with a 1004 Hz tone.
13.2.4.4.1.6.2. GTE must provide on the Loop Combination a signal-to-
noise ratio of at least 37 dB between the NID and the
end office.
13.2.4.4.1.7. C-Notched Noise
The requirements for Signal-to-Noise Ration shall apply
to C-Notched Noise.
Attachment 2
Page 67
13.2.4.4.1.8. Attenuation Distortion
13.2.4.4.1.8.1. Attenuation distortion, also known as frequency
distortion or gain slope, measures the variations in
loss at different frequencies across the voice
frequency spectrum (200 Hz - 3400 Hz). It is measured
by subtracting the loss at 1004 Hz from the loss at the
frequency of interest.
13.2.4.4.1.8.2. Attenuation distortion from the NID to the switch shall
be within the range (pound) 0.5 dB for frequencies
between 304 and 3004 Hz; from the switch to NID
attenuation distortion shall be within the range
(pound) 0.5 dB for frequencies between 204 Hz and 3004
Hz. In addition, attenuation distortion shall remain
within the range +1dB/-3dB for frequencies between 200
Hz and 3500 Hz.
13.2.4.4.1.9. Envelope Delay Distortion
13.2.4.4.1.9.1. Envelope Delay Distortion (EDD) measures the difference
in transit time of signals at different frequencies.
EDD is measured relative to the transit time of a 1704
Hz. tone, and is given in microseconds. EDD is used as
an approximation of the group delay of the channel.
13.2.4.4.1.9.2. EDD shall be: 1704 Hz to 604 Hz - less than or equal to
350 msec.; 1704 Hz to 2804 Hz - less than or equal to
195 msec.; 1704 Xx.xx 204 Hz - less than or equal to
580 msec.; 1704 Hz to 3404 Hz - less than or equal to
400 msec.
13.2.4.4.1.10. Phase Jitter
13.2.4.4.1.10.1. Phase jitter measures the unwanted angular modulation
of a signal. It is caused by noise or the actual
modulation of the signal by another unwanted signal. It
displaces the zero crossings of a signal. It is
measured in terms of peak-to-peak deviations of a 1004
Hz tone from its nominal zero crossings, and in a
particular frequency band (20-300 Hz and either 4-300
Hz or 2-300 Hz). Phase jitter impacts voiceband data
performance and can make modems more susceptible to
other impairments, including noise.
13.2.4.4.1.10.2. From the NID to the interexchange carrier point of
termination, phase jitter shall be less than 1.5
degrees point-to-point in the 20-300 Hz band, and
less than 1.8 degrees point-to-point in the 4-300 Hz
band.
13.2.4.4.1.11. Amplitude Jitter
13.2.4.4.1.11.1. Amplitude jitter is any deviation of the peak value of
a 1004 Hz signal from its nominal value. Excessive
amounts can impair voiceband data performance. It is
primarily caused by noise but can also be caused by
phase jitter, gain hits, or single frequency
interference.
Attachment 2
Page 68
13.2.4.4.1.11.2. In NID-interexchange carrier point of termination, less
than or equal to 2.5% of amplitude jitter is permitted
in the 20-300 Hz band and less than or equal to 2.9%
in the 4-300 Hz band.
13,2.4.4.1.12. Intermodulation Distortion
13.2.4.4.1.12.1. lntermodulation distortion (IMD) measures non-linear
distortions of a signal. It compares the power of
harmonic tones to the power of the transmitted tones.
It is measured for both the 2nd and 3rd harmonics of
the transmitted tones. IMD is caused by compression or
clipping and can impair voiceband data performance.
Both 2nd and 3rd order IMD between the NID and end
office must be greater than or equal to 52dB.
13.2.4.4.1.13. Impulse Noise
13.2.4.4.1.13.1. Impulse noise is a sudden and large increase in noise
on a channel for a short duration of time. Impulse
noise is measured as a count of the number of times a
noise threshold is exceeded during a given time period
(typically 5 or 15 minutes). It is caused by protection
switching, maintenance activities, electromechanical
switching systems, digital transmission errors, and
line coding mismatches. Impulse noise sounds like
clicking noises or static on voice connections. Impulse
noise impairs voiceband data performance.
13.2.4 4.1.13.2. The NID to interexchange carrier point of termination
portions of connections shall introduce no impulse
noise events within 6 dB of the received signal power
on 93% of all 15 minute connections. In addition, there
shall be no more than 1 impulse noise event within 6 dB
of the received signal power during any 30-minute
period.
13.2.4.4.1.14. Phase Hits
13.2.4.4.1.14.1. Phase hits are a sudden change in the phase of a signal
lasting at least 4 msec. Phase hits are measured using
a threshold which indicates how much the phase of the
signal has changed with respect to its nominal phase.
Phase hits are caused by protection switching and slips
or other synchronization errors. Phase hits can impair
voiceband data performance.
13.2.4.4.1.14.2. Between the NID and interexchange carrier point of
termination, 99.75% of all 15-minute connections shall
have no phase hits exceeding 10 degrees. In addition,
there shall be no more than 1 phase hit exceeding 10
degrees in any 30-minute period.
13.2.4.4.1.15. Gain Hits
Attachment 2
Page 69
13.2.4.4.1.15.1. Gain hits are sudden changes in the level of a signal
that last at least 4 msec. Gain hits are measured
against a threshold of typically 2-5 dB relative to the
signal's nominal level. Gain hits are usually caused by
protection switches and can impair voiceband data
performance.
13.2.4.4.1.15.2. Between the NID and the interexchange carrier point of
termination, 99.5% of all 15-minute connections shall
have no gain hits exceeding 3 dB. In addition, there
shall be no more than 1 gain hit exceeding 3 dB in any
30-minute period.
13.2.4.4.1.16. Dropouts
13.2.4.4.1.16.1. Dropouts are drops in the level of a signal of 12 dB or
more for at least 4 msec. They are caused by protection
switching events, radio fading, and conditions causing
digital carrier systems to lose frame. Dropouts are
critical for voiceband data performance but, if severe
enough, will also affect voice quality.
13.2.4.4.16.2. Between the NID and the interexchange carrier point of
termination, 99.9% of all 15-minute connections shall
have no dropouts and in addition, no connection shall
suffer more than 1 dropout in any 60-minute period.
13.2.4.4.1.17. Frequency Shift
13.2.4.4.1.17.1. Frequency shift measures any frequency changes that
occur when a signal is transmitted across a channel. It
is typical measured using a 1004 Hz tone. Frequency
shift has very little impact on voice or voiceband data
performance; however, round-trip frequency shifts can
affect the ability of echo cancelers to remain
converged.
13.2.4.4.1.17.2. No more than 0.2 Hz frequency shift shall be on any
connection. In addition, 99.5% of all calls shall have
frequency shift less than 0.1 Hz.
13.2.4.4.1.18. Crosstalk
13.2.4.4.1.18.1. Crosstalk is the presence of signals from other
telephone connections on a circuit. Crosstalk can be
either intelligible, when speech from other connections
can be heard and understood, or unintelligible.
Crosstalk is caused by inter-channel interference on
the transmission system. Crosstalk is difficult to
measure: it requires correlating signals on different
circuits or using human listeners to identify its
presence. Trouble reports may be used to estimate the
probability of crosstalk.
Attachment 2
Page 70
13.2.4.4.1.18.2. 99% of Loop Combinations shall have probability less
than or equal to 0.1% of experiencing crosstalk
exceeding -65 dBmO.
13.2.4.4.1.19. Clipping
13.2.4.4.1.19.1. Clipping occurs when part of a transmitted signal is
dropped and does not reach the receiving portion on a
connection. It can be caused by Digital Speech
Interpolation (DSI) equipment used in Digital Circuit
Multiplication Systems (DCMS) which increase the amount
of traffic that transmission facilities carry, and by
echo cancelers or echo suppressers.
No clipping incidents shall occur on any call.
13.2.4.4.2. Digital Impairments
Digital impairments occur in the signal wherever it is
transmitted in digital format. These errors are usually
introduced upon conversion of the signal from analog to
digital, as well as at interfaces between digital
components. While many digital impairments have little
impact on subjective voice quality, they can impact
voiceband data performance.
13.2.4.4.2.1 Signal Correlated Distortion
13.2.4.4.2.1.1. Signal correlated distortion (SCD) is unwanted noise or
distortion introduced into a signal through the
conversion of a signal from analog to digital format or
through digital processing that changes the transmitted
signal. SCD affects performance when a sign is being
transmitted. The primary sources of SCD are signal
encoders, echo cancelers, digital loss pads, and robbed
bit signaling. SCD affects both voice and voiceband
data performance.
13.2.4.4.2.1.2. The NID-to-end-office connection shall allow:
13.2.4.4.2.1.2.1. A maximum of 1 A/D conversion, using 64Kbps m-law
(m=255) PCM;
13.2.4.4.2.1.2.2. No voice compression;
13.2.4.4.2.1.2.3. No echo cancellation; and
13.2.4.4.2.1.2.4. Robbed bit signaling only if SS7 or ISDN are not used.
13.2.4.4.2.2. Slips
13.2.4.4.2.2.1. Slips occur when a frame of digital data is either
deleted or repeated because of differences in the
clocks used to synchronize
Attachment 2
Page 71
digital facilities. Slips sound like clicks or pops on
voice calls and have major impact on voiceband data
performance.
13.2.4.4.2.2.2. The NID-to-interexchange carrier point of termination
portion of connections shall have fewer than 0.45 slips
every 24 hours on average.
13.2.4.4.2.3. Digital Timing Jitter and Wander
13.2.4.4.2.3.1. Digital timing jitter is the unwanted phase modulation
of digital signals at rates above 10 Hz. Wander is the
unwanted phase modulation of digital signals at rates
below 10 Hz. Digital timing jitter is caused by
imperfections in the timing recovery process of
repeaters and the stuffing synchronization process used
by multiplexer/demultiplexers. Wander is caused by
slowly varying changes in digital signal phase due to
clock frequency offset and drift, changes in
propagation delay of terrestrial facilities due to
temperature changes and changes in the distance of
satellites from the earth. These events have a major
impact on voiceband data performance.
13.2.4.4.2.3.2. The maximum digital timing jitter allowed in the 10 Hz
to 8 kHz frequency band at any network interface or any
terminal equipment in the network is 5 Unit Intervals
(UI). The maximum digital timing jitter allowed in the
8 kHz to 40 kHz frequency band is 0.1 UI. The
objective for wander is less than 28 UI at any network
interface or terminal equipment.
13.2.4.4.2.4. DS-1 Errored Seconds
13.2.4.4.2.4.1. An Errored Second (ES) on a DS-1 facility is any second
during which at least 1 bit is in error. The impact of
an ES on performance depends on the number of errors
that occur during a second. Typically, voice
performance is not significantly impacted by ES but
they can cause errors in voiceband data transmissions.
13.2.4.4.2.4.2. Each GTE network shall have less than 20 ESs per 24
hour period.
13.2.4.4.2.5. DS-1 Severely Errored Seconds
13.2.4.4.2.5.1. A Severely Errored Second (SES) is any second during
which a DS-1 has an error rate exceeding 0.001. An SES
can be caused by a loss of framing, a slip, or a
protection switch. SESs have impacts on both voice and
voiceband data performance. For voice, an SES will
sound like a burst of noise or static. SESs that occur
during a voiceband data transmission cause a
significant burst of errors and can cause modems to
retrain.
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13.2.4.4.2.5.2. The digital portion of each NID to POP connection shall
have less than 2 SESs per 24 hour period.
13.2.4.4.2.6. Short Failure Events
13.2.4.4.2.6.1. A Short Failure Event (SFE) is a Loss of Frame (LOF)
event of less than two minutes duration. An LOF event
is declared when, on detection of a Loss of Signal
(LOS) or Out-of-Frame (OOF), a rise-slope-type
integration process starts that declares a LOF after
2.5+/-0.5 sec. of continuous LOS or OOF. If the LOS or
OOF is intermittent, the integration process shall
decay at a slope of 1/5 the rise slope during the
period when the signal is normal. Thus, if the ratio of
a LOS or OOF to a normal signal is greater than 1/2, a
LOF will be declared. A LOS condition shall be declared
when the Network Channel Terminating Equipment has
determined that 175+/-75 successive pulse positions
with no pulses of either positive or negative polarity
have occurred. An OOF condition shall be declared when
either Network equipment or Digital Terminal Equipment
detects errors in the framing pattern.
13.2.4.4.2.6.2. There shall be less than 1 SFE per month.
13.2.4.5. Service Availability and Reliability
Availability refers to the time period during which the
service is up and usable for its intended purpose.
Reliability refers to the probability that a task will
be completed successfully, given that it is
successfully begun.
13.2.4.5.1. Blocked Calls
13.2.4.5.1.1. Blocking is the fraction of call origination attempts
denied service during a stated measurement period.
Blocking occurs because of competition for limited
resources within the network.
13.2.4.5.1.2. For intraLATA toll service as well as for local
exchange service, the blocking level from originating
network interface (NID) to terminating NID shall not
exceed 1% in any hour, except under conditions of
service disruption. For access to or egress from the
AT&T long distance network, the blocking rate shall not
exceed 0.5% in any hour, except under conditions of
service disruption.
13.2.4.5.2. Blocked Dial Tone
13.2.4.5.2.1. Blocked dial tone occurs when the subscriber does not
receive dial tone within three (3) seconds of going
off-hook.
13.2.4.5.2.2. Customers shall not experience more than 0.1% dial tone
blocking during average busy season busy hour (ABSBH).
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13.2.4.5.3. Downtime
Downtime is the period of time that a system is in a
failed state.
13.2.4.5.3.1. The average downtime for all subscriber Loop
Combinations shall be less than forty-nine (49) minutes
per year. The maximum downtime for 99% of all
subscriber Loop Combinations shall be less than
seventy-four (74) minutes per year.
13.2.4.5.3.2. The average downtime for an end office switch shall be
less than three (3) minutes per year. The average
downtime for individual trunks shall be less than
twenty-eight (28) minutes per year. The average
downtime for digital trunk groups shall be less than
twenty (20) minutes per year. The average downtime for
an individual line appearance at the switch shall be
less than twenty-eight (28) minutes per year. The
average downtime for a Remote Terminal (RT) shall be
less than seventeen (17) minutes per year. The average
downtime for an individual line on a Remote Terminal
(RT) shall be less than thirteen (13) minutes per year.
13.2.4.5.3.3. The mean time to repair (MTTR) of any equipment at an
attended site shall be less than three (3) hours. The
mean time to repair (MTTR) of any equipment at an
unattended site shall be less than four (4) hours. 95%
of all repairs to the network interface (NID) shall be
completed within twenty-four (24) hours.
13.2.4.5.3.4. There shall be no downtime due to power failures at the
switch.
13.2.4.5.3.5. The probability of a stable call being cut off shall be
less than twenty (20) cutoffs per one million 1 minute
calls.
13.2.4.5.3.6. The rate of ineffective machine attempts at the end
office shall be less than 0.0005 (5 failures per 10,000
call attempts).
13.2.4.5.3.7. GTE shall meet all requirements for private line
services in TRNWT-000335, ANSI Tl.512-1994, and AT&T
Technical References as listed in this Section 13.2.
13.2.4.5.4. Dial Tone Delay
13.2.4.5.4.1. Dial-Tone Delay is the time period between a customer
off-hook and the receipt of dial tone from an
originating end office. Dial-Tone Delay has a
significant effect on customer opinion of service
quality.
13.2.4.5.4.2. The average dial-tone delay shall not exceed 0.6
seconds. At most 0.5% of calls during the average-
season busy hour (ABSBH) shall experience dial-tone
delay greater than three (3) seconds. At most 8% of
calls during the ten-high-day busy hour (THDBH) shall
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experience dial-tone delay greater than three (3)
seconds. At most 10% of calls during the high-day busy
hour (HDBH) shall experience dial-tone delay greater
than three (3) seconds.
13.2.4.5.5. Dial Tone Removal
13.2.4.5.5.1. Dial tone removal is the time between recognition of
the first address digit to the removal of dial tone on
the line.
The maximum dial tone removal interval shall be less
than or equal to 500 milliseconds.
13.2.4.5.6. Post Dial Delay
13.2.4.5.6.1. Post Dial Delay (PDD) is the amount of time a caller
must wait after entering or dialing the last digit of a
Destination Telephone Number (DTN) before hearing a
valid audible network response. The PDD for an end user
is measured from the time the caller has pressed or
dialed the last digit of a DTN until receipt of an
audible network response.
13.2.4.5.6.2. The requirements given reflect an end-to-end CCS7
protocol for AT&T end users. Where a mixture of CCS7
and inband (MF) signaling protocols are employed, an
increase in the PDD can be expected.
13.2.4.5.6.2.1. PDD 1 - A - Intra AT&T LSO
13.2.4.5.6.2.1.1. lntra-LSO calls do not employ external signaling
protocols. The PDD for intra-LSO calls flows are
dependent upon the processor cycle time and traffic
load conditions. This PDD is assumed to be between
customers on the same AT&T LSO, between the Remote
Switch Modules (RSMs) on the same HOST, or between an
RSM and 5ESS Host customers.
13.2.4.5.6.2.1.2. The objective for intra-LSO PDD is less than 310
milliseconds for 50% of all calls and less than 460
milliseconds for 95% of all calls.
13.2.4.5.6.2.2. PDD1 - B - AT&T LSO to Another AT&T Local LSO
13.2.4.5.6.2.2.1. The signaling protocols from an AT&T LSO to another
AT&T LSO are assumed to employ out-of-band Common
Channel Signaling System 7 (CCS7) format. Local calls,
that is, calls from an AT&T LSO to another AT&T LSO are
assumed to have no more than one pair of Signaling
Transfer Point Switches (STPSs) and no more than one
data base dip.
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13.2.4.5.6.2.2.2. This PDD is expected to be better than the AT&T Long
Distance objective with an average PDD of less than
or equal to .870 seconds with 95% less than or
equal to 1.34 seconds.
13.2.4.5.6.2.3. PDD1 - C - AT&T LSO to Other LSO
13.2.4.5.6.2.3.1. Calls from an AT&T LSO to other LSOs are dependent
upon the interface agreements between AT&T and the LSO
service provider and may employ CCS7, inband (MF) or a
combination of both protocols.
13.2.4.5.6.2.3.2. Calls from an AT&T LSO to another LSO via the Public
Switched Telecommunications Network (PSTN), using end-
to-end CCS7 signaling protocols, can expect to meet
the AT&T PDD objectives of an average of 2.0 seconds
with 95% in less than or equal to 2.5 seconds.
Calls from an AT&T LSO via the PSTN to LSOs outside
the local service area are assumed to use CCS7
signaling protocols to the AT&T #4ESS. The egress
signaling protocols from the AT&T Switched Network
(ASN) to the many different local telephone company
service providers however does not necessarily utilize
CCS7 signaling. There are three basic egress signaling
configuration. They are:
13.2.4.5.6.2.3.2.1. Network Inter-Connect, CCS7 between AT&T and the local
telephone company;
13.2.4.5.6.2.3.2.2. Inband Multifrequency (MF) signaling protocols without
a GTE egress tandem in the connection, and
13.2.4.5.6.2.3.2.3. Inband MF signaling protocols with a GTE egress tandem
in the connection.
13.2.4.6.3.2.3.2.3.1 Calls from an AT&T LSO to other LSOs outside the local
service area are assumed to have multiple STPSs for 1
+ traffic in the access and ASN portion of the
connection. The egress from the ASN for 1 + traffic is
again dependent upon the interface agreements in that
service area and may consist of CCS7 or inband MF
protocols.
13.2.4.6.3.2.3.2.3.2 Calls from an AT&T's LSO to another AT&T LSO with a
mixture of CCS7 or all inband signaling protocols are
expected to receive PDDs on the average of 2.9 seconds
with 95% in greater than or equal to 6.5 seconds.
13.2.4.5.6.2.4. PDD2 - AT&T LSO to Operator Services
13.2.4.5.6.2.4.1. The signaling protocols between an AT&T LSO and the
AT&T ASN 5ESS(R) Operator Services Position Systems
(OSPS) will employ IN-band Feature Group C Modified
Operator Services Multifrequency signaling format. As
with 1 + traffic, the egress from
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the ASN to the local service providers LSO is dependent
upon the interface.
13.2.4.5.6.2.5. PDD2 - A - AT&T LSO to 5ESS(R) OSPS 0 Only
13.2.4.5.6.2.5.1. When a "O" has been entered by the customer, timing is
applied in the absence of a DTMF "#". If a "#" is not
entered, the objective is for the timer to expire in 4
seconds +/- 1 second. After the timer has expired, or
the "#" has been entered, the average PDD shall not
exceed 2.2 seconds.
13.2.4.5.6.2.6. PDD2 - B - 0 Plus Calls
13.2.4.5.6.2.6.1. On calls where analysis of the first 6 digits (area
code + central office code) is required, the PDD shall
not exceed 2.0 seconds on the average, and 2.5 seconds
in 95% of all occurrences. For calls that require
analysis of the 10-digits called number and the 7
digits of calling number (ANI, e.g. Automatic Charge
Quotation Service) the PDD is expected to be 4.5
seconds on the average and less than 5.0 seconds in
95% of all occurrences. These delays are based on the
calling customer receiving a network response as
described above, specifically the calling card alerting
tone from the 5ESS(R) OSPS. The remaining call
completion PDD to the DTN, after the customer has
completed the Operator Service function, will take the
form of the PDDs discussed in PDD1-C.
13.2.4.5.6.2.7. Impact of Local Number Portability (LNP)
13.2.4.5.6.2.7.1. Local Number Portability will increase PDDS. If a call
forwarding option is used as an interim solution for
LNP, the delay due to additional switching in the local
access is estimated to be 0.3 seconds (mean) and 0.4
seconds (95th percentile) in addition to the PDDs
described earlier. These estimates assumes CCS7
signaling between LSOs. If inband signaling is used
between LSOs, the PDD will be increased by 1.9 to 3.6
(1.7+1.9) seconds compared to the PDDs provided in the
section on Post Dial Delay.
13.2.4.5.6.2.8. Custom Local Area Subscriber Services (CLASS)
13.2.4.5.6.2.8.1. CLASS (SM) features such as Calling Name Delivery can
contribute to the PDD of a call. This delay is caused
by the additional time (GTE option) before the ringing
interval commences. This default delay is three (3)
seconds. Optional settings are available in one (1)
second intervals from 1 to 6 seconds. Calls to DTNs
that have CLASS (SM) features, particularly with
calling name delivery, can expect to experience from 1
to 6 seconds (3 seconds default) of additional PDD
compared to the PDDs shown for PDD1-C.
13.2.4.5.6.2.9. Partial Dial Timing
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13.2.4.5.6.2.9.1. The interval between each information digit from a
customer's line, until the LSO or switching system has
determined that the digit string is incomplete.
13.2.4.5.6.2.9.2. For customer lines, partial dial timing shall be
greater than or equal to 16 seconds and less than or
equal to 24 seconds. For trunks, inband signaling time-
out shall be greater than or equal to 5 seconds and
less than or equal to 20 seconds.
13.2.4.5.6.2.9.3. Local Switching
13.2.4.5.6.2.9.3.1. GTE shall provide performance equal to or better than
the requirements for Local Switching set forth in
Bellcore LSSGR TRTSY-000511. PDD for connections to
AT&T local operator services shall be no worse than
Operator Services provided by GTE. Additionally, PDD
from the Operator Services to destination numbers shall
be no worse than that provided by GTE. PDD for
connections to AT&T local directory services shall be
no worse than directory services provided by GTE.
Additionally, PDD from the directory system to
destination numbers shall be no worse than that
provided by GTE. Specific requirements for the Data
Switching function of Local Switching are in Section
4.2. In all cases the performance of Data Switching
shall meet the general requirements stated in "General
Performance Requirements." Allocation of impairments
shall be negotiated between AT&T and GTE.
13.2.4.6. Operator Systems
13.2.4.6.1. Operator System connections shall comply with the
requirements for the Loop Combination, Local Switching,
Operator Service, and Directory Service requirements.
13.2.4.7. Common Transport
Specific requirements for this Network Element or
Ancillary Function are in the Common Transport section.
In all cases the performance of this Network Element
shall meet the general requirements stated in "General
Performance Requirements." Allocation of impairments
shall be negotiated between AT&T and GTE.
13.2.4.8. Dedicated Transport
Specific requirements for this Network Element are in
the Dedicated Transport section. In all cases the
performance of this Network Element shall meet the
general requirements stated in "General Performance
Requirements." Allocation of impairments shall be
negotiated between AT&T and GTE.
Attachment 2
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13.2.4.9. Signaling Transfer Points
Specific requirements for this Network Element are in the
Signaling Transfer Points section. In all cases the
performance of this Network Element shall meet the general
requirements stated in "General Performance Requirements."
Allocation of impairments shall be negotiated between AT&T
and GTE.
13.2.4.10. Signaling Link Transport
Specific requirements for this Network Element are in the
Signaling Link Transport section. In all cases the
performance of this Network Element shall meet the general
requirements stated in "General Performance Requirements."
Allocation of impairments shall be negotiated between AT&T
and GTE.
13.2.4.11. SCPs/Databases
The performance requirements for databases (LNP, LIDB, E911,
etc.) vary depending on the database and the application(s) it
supports. Database-specific performance requirements are included
in the sections addressing individual Network Elements and in
applicable Bellcore documents. In all cases, the query response
time, availability, accuracy, updating capabilities and other
performance parameters shall at least be at parity with those
services as provided to GTE or other customer.
13.2.4.12. Tandem Switching
Specific requirements for this Network Element are in the
Tandem Switching section. In all cases the performance of
this Network Element shall meet the general requirements
stated in "General Performance Requirements." Allocation of
impairments shall be negotiated between AT&T and GTE.
13.3. Protection, Restoration, and Disaster Recovery
13.3.1. Scope:
This Section refers specifically to requirements on the use
of redundant network equipment and facilities for
protection, restoration, and disaster recovery.
13.3.2. Requirements
13.3.2.1. GTE shall provide to AT&T protection, restoration and
disaster recovery capabilities at parity with those
capabilities provided for GTE's own services, facilities
and equipment (e.g., equivalent circuit pack protection
ratios, facility protection ratios).
Attachment 2
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13.3.2.2. GTE shall provide to AT&T Network Elements and Ancillary
Functions equal priority in protection, restoration and
disaster recovery as provided to GTE's own services,
facilities and equipment.
13.3.2.3. GTE shall provide to AT&T Network Elements and Ancillary
Functions equal priority in the use of spare equipment and
facilities as provided to GTE's own services, facilities
and equipment.
13.3.2.4. GTE shall restore Network Elements which are specific to
AT&T end user customers on a priority basis as AT&T may
designate.
13.4. Synchronization
13.4.1. Definition:
Synchronization is the function which keeps all digital
equipment in a communications network operating at the same
average frequency. With respect to digital transmission,
information is coded into discrete pulses. When these
pulses are transmitted through a digital communications
network, all synchronous Network Elements are traceable to
a stable and accurate timing source. Network
synchronization is accomplished by timing all synchronous
Network Elements in the network to a stratum 1 source so
that transmission from these network points have the same
average line rate.
13.4.2. Technical Requirements
The following requirements are applicable to the case where
GTE provides synchronization to equipment that AT&T owns
and operates within a GTE location. In addition, these
requirements apply to synchronous equipment that is owned
by GTE and is used to provide a Network Element to AT&T.
13.4.2.1. The synchronization of clocks within digital networks is
divided into two parts: intra-building and inter-building.
Within a building, a single clock is designated as the
Building Integrated Timing Supply (BITS), which provides
all of the DS1 and DS0 synchronization references required
by other clocks in such building. This is referred to as
intra-building synchronization. The BITS receives
synchronization references from remotely located BITS.
Synchronization of BITS between buildings is referred to as
interbuilding synchronization.
13.4.2.2. To implement a network synchronization plan, clocks within
digital networks are divided into four stratum levels. All clocks
in strata 2, 3, and 4 are synchronized to a stratum 1 clock, that
is, they are traceable to a stratum 1 clock. A traceable
reference is a
Attachment 2
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reference that can be traced back through some number of
clocks to a stratum 1 source. Clocks in different strata
are distinguished by their free running accuracy or by
their stability during trouble conditions such as the loss
of all synchronization references.
13.4.2.2.1. Intra-Building
13.4.2.2.1.1. Within a building, there are different kinds of equipment that
require synchronization at the DS1 and DSO rates. Synchronization
at the DS1 rate is accomplished by the frequency synchronizing
presence of buffer stores at various DS1 transmission interfaces.
Synchronization at the DSO rate is accomplished by using a
composite clock signal that phase synchronizes the clocks.
Equipment requiring DSO synchronization frequently does not have
adequate buffer storage to accommodate the phase variations among
different equipment. Control of phase variations to an acceptable
level is accomplished by externally timing all interconnecting
DSO circuits to a single clock source and by limiting the
interconnection of DSO equipment to less than 1,500 cable feet.
Therefore, a BITS shall provide DS1 and composite clock signals
when appropriate The composite signal is a 64-kHz 5/8" duty
cycle, return to zero with a bipolar violation every eighth pulse
(B8RZ).
13.4.2.2.2. Inter-Building
13.4.2.2.2.1. GTE shall provide inter-building synchronization at the
DS1 rate, and the BITS shall accept the primary and
secondary synchronization links from BITS in other
buildings. From hierarchical considerations, the BITS
shall be the highest stratum clock within the building and
GTE shall provide operations capabilities (this includes,
but is not limited to: synchronization reference
provisioning; synchronization reference status inquiries;
timing mode status inquiries; and alarm conditions).
13.4.3. Synchronization Distribution Requirements
13.4.3.1. Central office BITS shall contain redundant clocks meeting or
exceeding the requirements for a stratum 2 clock as
specified in ANSI T1.101-1994 and Bellcore TR-NWT-001244
Clocks for the Synchronized Network: Common Generic
Criteria.
13.4.3.2. Central office BITS shall be powered by primary and backup
power sources.
13.4.3.3. If both reference inputs to the BITS are interrupted or in a
degraded mode (meaning off frequency greater than twice
the minimum accuracy of the BITS, loss of frame, excessive
bit errors or in Alarm Indication Signal), then the
stratum clock in the BITS
Attachment 2
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shall provide the necessary bridge in timing to allow the network
to operate without a frame repetition or deletion (slip free) with
better performance than one (1) frame repetition or deletion
(slip) per week.
13.4.3.4. DS1s multiplexed into a SONET synchronous payload envelope within
an STS-n (where n is defined in ANSI T1.105-1995) signal shall not
be used as reference facilities for network synchronization.
13.4.3.5. The total number of Network Elements cascaded from the stratum 1
source shall be minimized.
13.4.3.6. A Network Element shall receive the synchronization reference
signal only from another Network Element that contains a clock of
equivalent or superior quality (stratum level).
13.4.3.7. GTE shall select for synchronization those facilities shown to
have the greatest degree of availability (absence of outages).
13.4.3.8. Where possible, all primary and secondary synchronization
facilities shall be physically diverse (this means the maximum
feasible physical separation of synchronization equipment and
cabling).
13,4.3.9. No timing loops shall be formed in any combination of primary and
secondary facilities.
13.4.3.10. An Operations Support System (OSS) shall continuously monitor the
BITS for synchronization related failures or degradation.
13.4.3.11. An OSS shall continuously monitor all equipment transporting
synchronization facilities for synchronization related failures or
degradation.
13.4.3.12. For non-SONET equipment, GTE shall provide synchronization
facilities which, at a minimum, comply with the standards set
forth in ANSI T1.101-1994.
For SONET equipment, GTE shall provide synchronization facilities
that have time deviation (TDEV) for integration times greater than
0.05 seconds and less than or equal to 10 seconds, that is less
than or equal to 10 nanoseconds. TDEV, in nanoseconds, for
integration times greater than 10 seconds and less than 1000
seconds, shall be less than 3,1623 times the square-root of the
integration time. For example, for integration times of 25
seconds, TDEV shall be less than 15.8 nanoseconds.
13.5. SS7 Network Interconnection
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13.5.1. Definition:
Figure 3 depicts Signaling System 7 (SS7) Network Interconnection.
SS7 Network interconnection is the interconnection of AT&T local
Signalling Transfer Point Switches (STPS) and AT&T local or tandem
switching systems with GTE STPSs. This interconnection provides
connectivity that enables the exchange of SS7 messages among GTE
switching systems and databases (DBs), AT&T local or tandem
switching systems, and other third-party switching systems
directly connected to the GTE SS7 network.
[FIGURE 3. APPEARS HERE]
FIGURE 3. SS7 NETWORK INTERCONNECTION
13.5.2. Technical Requirements
13.5.2.1. SS7 Network Interconnection shall provide connectivity to all
components of the GTE SS7 network. These include:
13.5.2.1.1. GTE local or tandem switching systems served by that STP only and
converted to SS7 signaling;
13.5.2.1.2. GTE DBs directly connected to that STP with the exception of DB
800 which can be accessed through any STP; and
13.5.2.1.3. Other third-party local or tandem switching systems served by
that STP only and converted to SS7 signaling.
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13.5.2.2. The connectivity provided by SS7 Network Interconnection shall
fully support the functions of GTE switching systems and DBs and
access to AT&T or other third-party switching systems with A-link
access to the GTE SS7 network.
13.5.2.3. In particular Figure 4 depicts a circumstance where SS7 Network
Interconnection shall provide transport for certain types of
Transaction Capabilities Application Part (TCAP) messages. If
traffic is routed based on dialed or translated digits between an
AT&T local switching system and a GTE or other third-party local
switching system, either directly or via a GTE tandem switching
system, then it is a requirement that the GTE SS7 network convey
via SS7 Network Interconnection the TCAP messages that are
necessary to provide Call Management services (Automatic
Callback, Automatic Recall, and Screening List Editing) between
the AT&T local STPSs and the GTE or other third-party local
switch.
[FIGURE 4 APPEARS HERE]
FIGURE 4. INTERSWITCH TCAP SIGNALING FOR SS7 NETWORK INTERCONNECTION
Attachment 2
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13.5.2.4. When the capability to route messages based on Intermediate
Signaling Network Identifier (ISNI) is generally available
on GTE STPSs, the GTE SS7 Network shall also convey TCAP
messages using SS7 Network Interconnection in similar
circumstances where the GTE switch routes traffic based on
a Carrier Identification Code (CIC).
13.5.2.5. SS7 Network Interconnection shall provide all functions of
the MTP as specified in ANSI Tl.111. This includes:
13.5.2.5.1. Signaling Data Link functions, as specified in ANSI
Tl.111.2;
13.5.2.5.2. Signaling Link functions, as specified in ANSI Tl.111.3.;
and
13.5.2.5.3. Signaling Network Management functions, as specified in
ANSI Tl.111.4.
13.5.2.6. SS7 Network Interconnection shall provide all functions of
the SCCP necessary for Class 0 (basic connectionless)
service, as specified in ANSI T1.112(Reference l3.5.2.5).
In particular, this includes Global Title Translation (GTT)
and SCCP Management procedures, as specified in Tl.112.4.
Where the destination signaling point is a GTE switching
system or DB, or is another third-party local or tandem
switching system directly connected to the GTE SS7 network,
SS7 Network Interconnection shall include final GTT of
messages to the destination and SCCP Subsystem Management
of the destination. Where the destination signaling point
is an AT&T local or tandem switching system, SS7 Network
Interconnection shall include intermediate GTT of messages
to a gateway pair of AT&T local STPSs, and shall not
include SCCP Subsystem Management of the destination.
13.5.2.7. SS7 Network Interconnection shall provide all functions of
the Integrated Services Digital Network User Part (ISDNUP),
as specified in ANSI Tl. 113 (Reference 13.5.2.5).
13.5.2.8. SS7 Network Interconnection shall provide all functions of
the TCAP, as specified in ANSI TI.114 (Reference 13.5.2.5).
13.5.2.9. SS7 Network Interconnection shall be equal to or better
than the following performance requirements:
13.5.2.9.1. MTP Performance, as specified in ANSI Tl.111.6;
13.5.2.9.2. SCCP Performance, as specified in ANSI Tl.112.5; and
13.5.2.9.3. ISDNUP Performance, as specified in ANSI Tl.113.5.
13.5.3. Interface Requirements
Attachment 2
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13.5.3.1. GTE shall offer the following SS7 Network Interconnection
options to connect AT&T or AT&T-designated local or tandem
switching systems or STPs to the GTE STP:
13.5.3.1.1. A-link interface from AT&T local or tandem switching systems
to the GTE STP; and
13.5.3.1.2. D-link interface from AT&T STPs to GTE STPs,
13.5.3.2. Each interface shall be provided by one or more sets (pairs)
of signaling links, as follows:
13.5.3.2.1. An A-link pair shall consist of two links, as depicted in
Figure 5.
[FIGURE FIVE APPEARS HERE]
FIGURE 5. A-LINK INTERFACE
13.5.3.2.2. A D-link pair shall consist of four links, as depicted in
Figure 6.
Attachment 2
Page 86
[FIGURE 6 APPEARS HERE]
Figure 6. D-Link INTERFACE
13.5.3.3. The Signaling Point of Interconnection (SPOI) for each link
shall be located at a cross-connect element, such as a DSX-
1, in the Central Office (CO) where the GTE STPs is
located. There shall be a DS1 or higher rate transport
interface at each of the SPOls. Each signaling link shall
appear as a DSO channel within the DS1 or higher rate
interface. GTE shall offer higher rate DS1 signaling links
for interconnecting AT&T local switching systems or STPs
with GTE STPs as soon as these become approved ANSI
standards and available capabilities of GTE STPs.
13.5.3.4. Where technically feasible, GTE CO shall provide
intraoffice diversity between the SPOls and the GTE STPS,
so that no single failure of intraoffice facilities or
equipment shall cause the failure of both links in an A-
link pair and all four links in a D-link pair connecting to
a GTE STP.
13.5.3.5. The protocol interface requirements for SS7 Network
Interconnection include the MTP, ISDNUP, SCCP, and TCAP.
These protocol interfaces shall conform to the following
specifications:
13.5.3.5.1. Bellcore GR-905-CORE, Common Channel Signaling Network
Interface Specification (CCSNIS) Supporting Network
Interconnection, Message Transfer Part (MTP), and
Integrated Services Digital Network User Part (ISDNUP);
Attachment 2
Page 87
13.5.3.5.2. Bellcore GR-1428-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Toll Free Service;
13.5.3.5.3. Bellcore GR-1429-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Call Management Services; and
13.5.3.5.4. Bellcore GR-1432-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Signaling Connection Control Part
(SCCP) and Transaction Capabilities Application Part
(TCAP).
13.5.3.5.5. GTE shall set message screening parameters to block accept
messages from AT&T local or tandem switching systems
destined to any signaling point in the GTE SS7 network with
which the AT&T switching system has a legitimate signaling
relation.
13.5.3.6. SS7 Network Interconnection shall be equal to or better
than all of the requirements for SS7 Network
Interconnection set forth in the following technical
references:
13.5.3.6.1. ANSI Tl.110-1992 American National Standard
Telecommunications - Signaling System Number 7 (SS7) -
General Information;
13.5.3.6.1.1. ANSI Tl.111-1992 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) -
Message Transfer Part (MTP);
13.5.3.6.1.2. ANSI Tl.l11A-1994 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) -
Message Transfer Part (MTP) Supplement;
13.5.3.6.1.3. ANSI Tl.l12-1992 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) -
Signaling Connection Control Part (SCCP);
13.5.3.6.1.4. ANSI Tl.l13-1995 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) -
Integrated Services Digital Network (ISDN) User Part;
13.5.3.6.1.5. ANSI Tl.l14-1992 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) -
Transaction Capabilities Application Part (TCAP);
13.5.3.6.1.6. ANSI Tl.115-1990 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) -
Monitoring and Measurements for Networks;
Attachment 2
Page 88
13.5.3.6.1.7. ANSI Tl.116-1990 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) -
Operations, Maintenance and Administration Part (OMAP);
13.5.3.6.1.8. ANSI Tl.l18-1992 American National Standard for
Telecommunications - Signaling System Number 7 (SS7) -
Intermediate Signaling Network Identification (ISNI);
13.5.3.6.1.9. Bellcore GR-905-CORE, Common Channel Signaling Network
Interface Specification (CCSNIS) Supporting Network
Interconnection, Message Transfer Part (MTP), and
Integrated Services Digital Network User Part (ISDNUP);
13.5.3.6.1.10. Bellcore GR-954-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Line Information Database (LIDB)
Service;
13.5.3.6.1.11. Bellcore GR-1428-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Toll Free Service;
13.5.3.6.1.12. Bellcore GR-1429-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Call Management Services; and,
13.5.3.6.1.13. Bellcore GR-1432-CORE, CCS Network Interface Specification
(CCSNIS) Supporting Signaling Connection Control Part
(SCCP) and Transaction Capabilities Application Part
(TCAP).
13.6. Network Interconnection
13.6.1. Technical Requirements
13.6.1.1. When requested by AT&T, GTE shall meet the level of service
which AT&T orders (i.e., DSO, DS 1, DS3, etc.) and provide
interconnections between GTE Network Elements provided to
AT&T and AT&T's network, including, but not limited to DS1,
DS3, and STS-1
ATTACHMENT 3
------------
SERVICE DESCRIPTION: ANCILLARY FUNCTIONS
----------------------------------------
TABLE OF CONTENTS
-----------------
Section Page
------- ----
SERVICE DESCRIPTION: ANCILLARY FUNCTIONS...................... 1
1. Introduction............................................... 1
2. Collocation................................................ 1
3. Poles, Ducts, Conduits, Rights of Way (ROW)................ 8
Attachment 3
Page 1
SERVICE DESCRIPTION: ANCILLARY FUNCTIONS
----------------------------------------
1. Introduction
------------
This Attachment sets forth the descriptions and requirements for
Ancillary Functions that GTE agrees to offer to AT&T under this
Agreement.
2. Collocation
-----------
2.1 Definition: Collocation is the right of AT&T to obtain dedicated
space in GTE's Local Serving Office (LSO) or other GTE locations
and to place equipment in such spaces to interconnect with the
GTE network or obtain access to unbundled network elements.
Collocation also includes GTE providing resources necessary for
the operation and economical use of collocated equipment.
2.2 Technical Requirements
2.2.1 When AT&T produces specific, detailed plans for the use of space
in GTE facilities, GTE shall provide space, as required by 47
CFR (S) 51.323 and as requested by AT&T, to meet AT&Ts needs for
placement of equipment, interconnection, or provision of
services. Such space shall be provided in GTE serving wire
center and tandem offices, as well as all buildings or similar
structures owned or leased by GTE, whether or not on public
rights-of-way, that house GTE network facilities, including but
not limited to vaults containing loop concentrators or similar
structures, unless, for any specific facility, GTE is able to
demonstrate that it is not physically feasible to accommodate
AT&T's request, after taking into account specific, detailed
plans GTE has for the use of the space. In those instances where
GTE is able to demonstrate that it is not physically feasible to
accommodate AT&T's request for physical collocation, GTE shall
provide virtual collocation for AT&T equipment, unless GTE
demonstrates that space is not available and the virtual
collocation is not technically feasible.
2.2.1.1 GTE will restrict AT&T's access to existing space for
collocation only to the extent that GTE can demonstrate specific
detailed plans for that space. AT&T will be allowed to designate
or reserve space for its own use when it can produce specific
detailed plans for the use of the space. AT&T will pay for such
space as set forth in GTE's applicable collocation tariff or as
the Commission determines.
2.2.2 GTE shall provide intraoffice facilities (e.g., DS0, DS1, DS3,
OC3, OC12, OC48, and STS-1 terminations) as requested by AT&T to
meet
Attachment 3
Page 2
AT&T's need for placement of equipment, interconnection, or
provision of service.
2.2.3 Other than reasonable security restrictions, where AT&T's
physical collocated space is located in space that is
partitioned separately from GTE facilities, GTE shall place no
restriction on access to the AT&T collocated space by AT&T's
employees and designated agents. Such space shall be available
to AT&T designated agents twenty-four (24) hours per day each
day of the week. Where AT&T's collocated space is located in
space that is not partitioned separately from GTE's facilities,
GTE shall provide AT&T designated personnel escort service to
and from AT&T's collocated space. Such escort service shall be
available twenty-four (24) hours per day each day of the week.
In no case should any reasonable security restrictions be more
restrictive than those GTE places on their own personnel.
2.2.4 AT&T may collocate the amount and type of equipment it deems
necessary in its collocated space for interconnection functions
(which include interconnection with GTE's network or access to
GTE's unbundled network elements), including but not limited to
transmission equipment, multiplexing equipment and equipment
that can perform switching functions as well as interconnection
functions, as long as such multi-purpose equipment occupies no
more floor space than would equipment that only performs
interconnection functions. AT&T agrees to use Remote Switching
Equipment that utilizes approximately equivalent floor space as
comparable interconnect equipment serving a similar amount of
lines for comparable services (i.e., Subscriber Loop Carrier and
Multiplexers, etc).
2.2.5 GTE shall allow the efficient interconnection of AT&T to other
carriers who have collocated space within GTE's facility (e.g.,
GTE shall not require AT&T to interconnect with other carriers
outside of GTE's facilities). This connection will be
provisioned using EISCC (expanded interconnection service cross
connect jumper) and will be priced as set forth in Attachment 14
or as subsequently established by the Commission in the OANAD
proceeding or otherwise.
2.2.6 AT&T may select its own vendors for all required engineering and
installation services associated with its physically collocated
equipment subject to GTE's reasonable restrictions on third
party vendors that GTE has decertified with good cause. GTE
shall maintain and provide AT&T with a list of all such
decertified vendors. Notwithstanding GTE decertification of a
third party vendor, AT&T may use such vendor for work associated
with its collocated equipment if such vendor is the only third
party vendor reasonably available to AT&T to perform such work.
Attachment 3
Page 3
In no event shall GTE require AT&T to utilize GTE's internal
engineering or installation work forces for the engineering and
installation of AT&T's physically collocated equipment.
2.2.7 GTE shall provide basic telephone service with a connection xxxx
as requested by AT&T from GTE for the collocated space. Upon
AT&T's request, this service shall be available at the AT&T
collocated space on the day that the space is turned over to
AT&T by GTE.
2.2.8 GTE shall provide adequate lighting, ventilation, power, heat,
air conditioning and other environmental conditions for AT&T's
space and equipment. These environmental conditions shall adhere
to Xxxx Communication Research (Bellcore) Network Equipment-
Building System (NEBS) standards TR-EOP-000063.
2.2.9 GTE shall provide all ingress and egress of fiber and power
cabling to AT&T collocated spaces in compliance with AT&T's
cable diversity standards. The specific level of diversity
required for each site or Network Element will be provided in
the collocation request. AT&T will pay for the provision of such
diversity if AT&T's requirements exceed those provided by GTE
for itself in such site or to such Network Element. In such
event, the price will be established on an individual case basis
or as established otherwise by the Commission. AT&T will also
pay for the provision of such diversity in circumstances where
AT&T's requirements do not exceed those provided by GTE for
itself in such site or to such Network Element, but where
capacity does not exist in the fiber or power cabling to
accommodate the provision of diversity requested by AT&T. In
such circumstances, the price will be established on an
individual case basis or as established otherwise by the
Commission.
2.2.10 This Section 2.2.10 left intentionally blank.
2.2.11 This Section 2.2.11 left intentionally blank.
2.2.12 GTE will provide answers to AT&T's Environmental, Health &
Safety Questionnaire at the first contact meeting for each
collocated space in each building in which collocated space is
provided.
2.2.13 GTE shall provide AT&T with written notice at least two (2)
business days prior to those instances in which GTE or its
subcontractors may be performing work in the general area of the
collocated space occupied by AT&T, or in the general area of the
AC and DC power plants which support AT&T equipment that is, or
potentially may be, service affecting. GTE will inform AT&T by
telephone of any
Attachment 3
Page 4
emergency related activity that GTE or its subcontractors may be
performing in the general area of the collocated space occupied
by AT&T, or in the general area of the AC and DC power plants
which support AT&T equipment. GTE will use diligent efforts to
notify AT&T of any emergency related activity prior to the start
of the activity so that AT&T can take any action required to
monitor or protect its service.
2.2.14 GTE shall construct the collocated space in compliance with
AT&T's collocation request for cable holes, ground bars, doors,
and convenience outlets as long as such request is in compliance
with applicable laws. To the extent that such request involves
additional work beyond that required to construct the standard
GTE collocation space, the price for such construction will be
established on an individual case basis or as established
otherwise by the Commission.
2.2.15 AT&T and GTE will complete an acceptance walk through of all
collocated space requested from GTE. Exceptions that are noted
during this acceptance walk through shall be corrected by GTE
within five (5) business days after the walk through. The
correction of these exceptions from the original collocation
request shall be at GTE's expense.
2.2.16 GTE shall provide Telephone Equipment detailed drawings
depicting the exact location, type, and cable termination
requirements (i.e., connector type, number and type of pairs,
and naming convention) for GTE Point of Termination Bay(s) to
AT&T at the first mutually scheduled GTE/AT&T collocation
meeting with respect to the specific request, which meeting
shall occur within thirty five (35) days of AT&T's request for
collocated space, except in unusual cases.
2.2.17 GTE shall provide Telephone Equipment detailed drawings
depicting the exact path, with dimensions, for AT&T Outside
Plant Fiber ingress and egress into AT&T collocated space at the
first mutually scheduled collocation meeting, which meeting
shall occur within thirty five (35) days of AT&T's request for
collocated space, except in unusual cases. Such path and any
areas around it in which AT&T must work to perform installation
shall be free of friable asbestos, lead paint (unless
encapsulated), radon and other health or safety hazards.
2.2.18 GTE shall provide detailed power cabling connectivity
information including the sizes and number of power feeders to
AT&T no later than five (5) days in advance of the first
mutually scheduled collocation meeting.
Attachment 3
PAGE 5
2.2.19 GTE shall provide positive confirmation to AT&T when
construction of AT&T collocated space is approximately 50%
completed. This confirmation shall also include confirmation of
the scheduled completion and turnover dates.
2.2.20 GTE will make every reasonable effort to meet the negotiated
completion and turnover dates, which dates shall be no greater
than 120 days from the original collocation request, except in
unusual cases or in instances where GTE is precluded from
meeting such dates because of delay caused by the need to obtain
building permits, despite the use of every reasonable effort by
GTE to obtain such permits in time to meet the negotiated dates.
2.2.21 GTE shall provide the following information to AT&T no later
than five (5) business days in advance of the first mutually
scheduled collocation meeting:
2.2.21.1 Work restriction guidelines.
2.2.21.2 GTE or industry technical publication guidelines that impact the
design of AT&T collocated equipment.
2.2.21.3 GTE contacts (names and telephone numbers) for the following
areas:
Engineering
Physical & Logical Security
Provisioning
Billing
Operations
Site and Building Managers
Environmental and Safety
2.2.21.4 Escalation process for GTE representatives (names, telephone
numbers and the escalation order) for any disputes or problems
that might arise pursuant to AT&T's collocation.
2.2.22 Power as referenced in this Attachment 3 refers to any
electrical power source supplied by GTE for AT&T equipment. It
includes all superstructure, infrastructure, and overhead
facilities, including, but not limited to, cable, cable racks
and bus bars. GTE will supply power to support AT&T equipment at
equipment specific DC and AC voltages. At a minimum, GTE shall
supply power to AT&T at parity with that provided by GTE to
itself or to any third party. If GTE performance,
Attachment 3
Page 6
availability, or restoration falls below industry standards,
GTE shall bring itself into compliance with such industry
standards as soon as technologically feasible.
2.2.22.1 Central office power supplied by GTE into the AT&T equipment
area, shall be supplied in the form of power feeders (cables)
on cable racking into the designated AT&T equipment area. The
power feeders (cables) shall efficiently and economically
support the requested quantity and, capacity of AT&T
equipment. The termination location shall be mutually agreed
upon by the Parties.
2.2.22.2 GTE shall provide power as requested by AT&T to meet AT&T's
need for placement of equipment, interconnection, or
provision of service.
2.2.22.3 GTE power equipment supporting AT&T's equipment shall:
2.2.22.3.1 Comply with applicable industry standards (e.g., Bellcore,
NEBS and IEEE) or manufacturer's equipment power requirement
specifications for equipment installation, cabling practices,
and physical equipment layout;
2.2.22.3.2 Have redundant DC power through battery back-up as required
by the equipment manufacturer's specifications for AT&T
equipment, or, at minimum, at parity with that provided for
similar GTE equipment;
2.2.22.3.3 Provide central office ground, in accordance with GTE's
grounding requirements;
2.2.22.3.4 Provide power feeder capacity and quantity to support the
equipment layout for AT&T equipment in accordance with AT&T's
collocation request; and
2.2.22.3.5 GTE shall immediately notify AT&T if an alarm condition
exists with respect to such monitoring or if backup power has
been engaged for any power supporting AT&T's equipment;
2.2.22.3.6 GTE shall, within ten (10) days of AT&T's request:
2.2.22.3.6.1 Provide an installation sequence and access that will allow
installation efforts in parallel without jeopardizing
personnel safety (as determined by GTE) or existing AT&T
services;
2.2.22.3.6.2 Provide power plant alarms that adhere to Xxxx Communication
Research (Bellcore) NEBS standards TR-EOP-000063;
Attachment 3
Page 7
2.2.22.3.6.3 Provide cabling that adheres to Xxxx Communication Research
(Bellcore) NEBS standards TR-EOP-000063;
2.2.22.3.6.4 Provide Lock Out-Tag Out and other electrical safety
procedures and devices in conformance with the most stringent
of OSHA or industry guidelines.
2.2.22.3.7 GTE will provide AT&T with written notification within two
(2) business days of any scheduled AC or DC power work or
related activity in the collocated facility that will or
might cause an outage or any type of power disruption to AT&T
equipment located in the GTE facility; provided, however,
that GTE, in the usual case, will provide notice not less
than five (5) business days in advance. GTE shall provide
AT&T prompt notification by telephone of any emergency power
activity that would impact AT&T equipment.
2.2.23 GTE shall be required to take AT&T demand for collocation
space into account when expanding, adding to or altering
existing facilities and constructing or leasing new
facilities.
2.3 Technical References - GTE shall provide collocation in
accordance with the following standards:
2.3.1 Institute of Electrical and Electronics Engineers (IEEE)
Standard 383, IEEE Standard for Type Test of Class 1 E
Electric Cables, Field Splices, and Connections for Nuclear
Power Generating Stations.
2.3.2 National Electrical Code (NEC) use latest issue.
2.3.3 TA-NPL-000286, NEBS Generic Engineering Requirements for
System Assembly and Cable Distribution, Issue 2, (Bellcore,
January 1989).
2.3.4 TR-EOP-000063 NEBS Generic Equipment Requirements, Issue 3,
March 1988.
2.3.5 XX-XXX-000000, Xxxxxxx Requirements for 24-, 48-, 130-, and
140- Volt Central Office Power Plant Rectifiers, Issue 1,
(Bellcore, May 1985).
2.3.6 XX-XXX-000000, Xxxxxxx Requirements for Lead-Acid Storage
Batteries, Issue 1 (Bellcore, June 1985).
2.3.7 TR-NWT-000154, Generic Requirements for 24-, 48-, 130-, and
140- Volt Central Office Power Plant Control and Distribution
Equipment, Issue 2, (Bellcore, January 1992).
Attachment 3
Page 8
2.3.8 TR-NWT-000295, Isolated Ground Planes: Definition and
Application to Telephone Central Offices, Issue 2, (Bellcore,
July 1992).
2.3.9 TR-NWT-000840, Supplier Support Generic Requirements (SSGR), (A
Module of LSSGR, FR-NWT-000064), Issue 1, (Bellcore, December
1991).
2.3.10 TR-NWT-001275 Central Office Environment Installations/Removal
Generic Requirements, Issue 1, January 1993.
2.3.11 Underwriters' Laboratories Standard, UL 94.
3. Poles, Ducts, Conduits, Rights of Way (ROW)
-------------------------------------------
3.1 Definitions
3.1.1 An "Attachment" is any placement of AT&T's facilities in or on
GTE's poles, ducts, conduits, or rights of way.
3.1.2 A "conduit" is a tube or protected trough that may be used to
house communication or electrical cables. Conduit may be
underground or above ground and may contain one or more inner
ducts.
3.1.3 A "duct" is a single enclosed path to house facilities to
provide telecommunications services.
3.1.4 The terms "facility" and "facilities" refer to any property,
equipment, or items owned or controlled by any person or entity.
The terms "facility" and "facilities" include, but are not
limited to, poles, anchors, pole hardware, wires, cables,
strands, apparatus enclosures or any other items attached to a
pole or attached to hardware affixed to or associated with a
pole; conduit and conduit systems and wires, cables, optical
conductors, associated hardware or other equipment located
within a conduit system.
3.1.5 An "inner duct' is one of the single enclosed pathways located
within a duct, or buried separately without the benefit of
conduit.
3.1.6 The term "make ready work" refers to all work performed or to be
performed to prepare GTE's conduit systems, poles or anchors and
related facilities for the requested occupancy or attachment of
AT&T's facilities. "Make ready work" includes, but is not
limited to, clearing obstructions, the rearrangement, transfer,
replacement and removal of existing facilities on a pole or in a
conduit system where such work is required solely to accommodate
AT&T's facilities and not to meet GTE's business needs or
convenience. "Make ready work" may
Attachment 3
Page 9
include the repair, enlargement or modification of GTE's
facilities (including, but not limited to, conduits, ducts or
manholes) or the performance of other work required to make a
pole, anchor, conduit or duct usable for the initial placement
of AT&T's facilities.
3.1.7 A "manhole" is a subsurface enclosure that personnel may enter
and use for the purpose of installing, operating, maintaining
and repairing communications facilities.
3.1.8 A "Pole attachment" is the connection of a facility to a utility
pole. Some examples of such facilities are mechanical hardware,
grounding and transmission cable and equipment boxes.
3.1.9 A "Right of Way" ("ROW") is the right to use the land or other
property of another party to place poles, conduits, cables,
other structures and equipment, or to provide passage to access
such structures and equipment. A ROW may run under, on or above
public or private property (including air space above public or
private property) and may include the right to use discrete
space in buildings, building complexes or other locations. The
existence of a ROW shall be determined in accordance with
Applicable Law.
3.2 General Duties
3.2.1 GTE shall make poles, ducts, conduits and ROW available to AT&T
for Attachments under the terms and conditions set forth in this
Section 3.
3.2.2 GTE shall provide AT&T equal and non-discriminatory access to
pole space, ducts, conduit and ROW, including ancillary pathways
as provided below, it owns or controls. Such access shall be
provided on terms and conditions equal to that provided by GTE
to itself or to any other party. Further, GTE shall not preclude
or delay allocation of these facilities to AT&T because of the
potential needs of itself or of other parties, except as
provided below. This general duty is subject to any agreements
or easements that would prohibit GTE from providing such access
on specific pole space, ducts, conduit or ROW to AT&T. If GTE
determines that access to specific pole space, ducts, conduit or
ROW is precluded by an agreement or easement, AT&T shall have
the right to review the pertinent provisions of the agreement or
easement.
3.2.3 GTE will not enter into any agreements with owners that restrict
the ability of the owner to reach agreements with AT&T regarding
access to ancillary pathways to the customer, such as entrance
facilities, cable vaults, telephone closets, equipment rooms,
risers and other similar passageways. For those ancillary
pathways to the customer, such as
Attachment 3
Page 10
entrance facilities, cable vaults, telephone closets, equipment
rooms, risers and other similar passageways that GTE controls
access to and where spare capacity exists, GTE will provide
access to those facilities to AT&T on a nondiscriminatory basis.
GTE will exercise its rights as controller of those facilities
on AT&T's behalf to negotiate with landowners in accordance with
parameters provided by AT&T.
3.2.4 GTE shall provide to AT&T a Regional Single Point of Contact to
resolve issues that arise in the implementation of this
Agreement.
3.2.5 Excepting maintenance and emergency ducts as provided below, all
useable but unused space on poles, conduits, ducts or ROW owned
or controlled by GTE shall be available for the attachments of
AT&T, GTE or other providers of Telecommunications Services or
cable television systems. Neither AT&T, GTE nor any other person
may reserve space on GTE owned or controlled poles, conduits,
ducts or ROW for its future needs, unless GTE permits AT&T, GTE
or any other person to reserve space on GTE-owned or controlled
poles, conduits, ducts or ROW for specific planned projects over
the same time period. To the extent that GTE decides to permit
such reservations it shall do so in a nondiscriminatory and
competitively neutral manner and shall not favor itself or any
of its affiliates and it shall notify AT&T in writing 30 days in
advance of implementing such decision of the reservation process
it intends to follow. Such reservations may only be for specific
projects for which a party, including GTE or any of its
affiliates, can demonstrate a specific commitment by production
detailed engineering plans. GTE may reserve for emergency and
maintenance purposes one duct in each conduit section of its
facility routes. Such duct shall be equally accessible and
available by any party with facilities in such conduit section
to use to maintain its facilities or to restore them in an
emergency.
3.3 Pre-Ordering Disclosure Requirements
3.3.1 AT&T may request information regarding the availability and
conditions of poles, ducts, conduits and ROW prior to the
submission of Attachment Requests. GTE shall provide information
regarding the availability and condition of GTE's poles, ducts,
conduits or ROW for Attachments within thirty (30) business
days. If it is unable to inform AT&T about availability and
conditions within the thirty-day interval, GTE shall advise AT&T
within ten (10) days after receipt of AT&T's information request
and will seek a mutually satisfactory time period for GTE's
response. If GTE's response requires a field-based survey, AT&T
shall have the option to be present at the field-based survey
and GTE shall provide AT&T at least twenty-four (24) hours
notice prior to
Attachment 3
Page 11
the start of such field survey. During and after this period,
GTE shall allow AT&T personnel to enter manholes and view pole
structures to inspect such structures in order to confirm
usability or assess the condition of the structure.
3.3.2 GTE shall make available to AT&T for inspection marked street
maps or as-built drawings showing existing poles, conduit or
other ROW at GTE's area engineering offices, upon reasonable
advance notification. If the Parties can ascertain the
availability of a specific point-to-point route at the time of
viewing, GTE will make the maps and pole prints available for
copying. In making these maps and prints available, GTE makes no
express or implied warranty as to the accuracy of these maps and
prints, other than to represent that they are the maps and
prints GTE uses in its day-to-day operations. GTE reserves the
right to deny subsequent requests to see previously viewed maps
and prints if AT&T does not have a good faith intention to
submit an Attachment Request relating to the areas described.
3.3.3 AT&T shall pay GTE a reasonable administrative fee to cover the
direct cost of providing conduit maps and prints.
3.4 Attachment Requests
3.4.1 GTE agrees to permit AT&T to place AT&T's facilities on or in
GTE's poles, ducts, conduits and ROW pursuant to Attachment
Requests from AT&T approved in accordance with Section 3.4 of
this Attachment 3 of the Agreement, on the terms and conditions
set forth herein.
3.4.2 For access to GTE owned or controlled poles, AT&T will follow
this process: (a) AT&T forwards a completed pole attachment
inquiry/request form to GTE; (b) GTE reviews inquiry/request
form and verifies the availability of space and communicates
availability information back to AT&T within 30 business days;
(c) AT&T decides whether it wants space; (d) if AT&T wants
space, it will provide three (3) copies of maps, pole lease
application and permit, permit compliance letter, rearrangement
worksheet ("make ready" sheet) and a check to cover the costs of
GTE inspection. At this point, AT&T is guaranteed space and GTE
opens a work order; (e) GTE uses make ready sheets to inspect
the poles for proper build and identification of possible
infractions. This process could take up to 45 days depending
upon the size of the job; (f) GTE provides to AT&T a corrected
copy of the make ready sheets and gives AT&T permission to start
its build; (g) AT&T has 60 to 90 days to begin construction, but
can start construction immediately upon receiving permission;
(h) after construction is complete, AT&T will notify GTE. GTE
will complete a
Attachment 3
Page 12
final inspection and identify infractions on a "gig" sheet
provided back to AT&T. AT&T has 30 days to fix infractions; and
(i) AT&T will notify GTE when work is complete and GTE will do
one last inspection and close work order.
3.4.3 For access to GTE owned or controlled ducts or conduit, AT&T
will follow this process: (a) AT&T forwards a completed
conduit/duct occupancy inquiry/request form to GTE; (b) GTE
reviews inquiry/request form for availability, but not integrity
of conduit/duct and communicates availability information back
to AT&T within 30 business days; (c) AT&T decides whether it
wants conduit/duct, and if so requests to know the integrity of
the conduit/duct. Prior to integrity verification, GTE will
require either an engineering deposit or an escrow account for
the inspector's or single source provider's (SSP) time; (d) upon
receipt of the deposit or escrow funds, AT&T can request GTE
(SSP) to pull a slug through the duct to validate integrity. If
and when requested, GTE will do so and will also attach a mule
tape to the back end of the slug to get an accurate read
(footage) from point A to point B of the conduit/duct.
Alternatively, AT&T can have its approved vendor pull a slug
with GTE's inspector watching; (e) once the integrity of the
conduit/duct is validated, AT&T will provide a check for the
first month's rental associated with the amount of the actual
footage to be leased and an engineering design within thirty
(30) business days, which will provide procedures for access to
the conduit/duct including, but not limited to, a gas test
procedure, a procedure for dealing with water in manholes which
are used to access the conduit/duct, and how AT&T will guard the
other facilities in the manhole during its work. At this point
conduit/duct is guaranteed to AT&T; (f) AT&T will access the
conduit/duct through a manhole, a cable equipment vault (except
where such vault is under a GTE switch, in which case entry will
be considered on a case-by-case basis) or another mutually
agreed means; (g) AT&T will be given 60 to 90 days to start
construction, but can start construction immediately, at the
point conduit/duct is guaranteed to AT&T; (h) after construction
is complete, AT&T will notify GTE; and (i) GTE will complete a
visual inspection of the job as well as any inspections during
construction that GTE deems are necessary.
3.4.4 GTE's Single Point of Contact will provide or will arrange to
provide answers to AT&T that AT&T may have concerning
environmental, health and safety matters for each GTE facility
in or on which AT&T seeks an Attachment no later than the time
that GTE approves an AT&T Attachment Request.
3.5 Authority to Place Attachments
Attachment 3
Page 13
3.5.1 Before AT&T places any Attachment pursuant to an approved
Attachment Request, AT&T shall submit evidence of its authority
to erect and maintain the facilities to be placed on GTE's
facilities within the public streets, highways and other
thoroughfares or on private property, where such authority is
required by law. AT&T shall be solely responsible for obtaining
all licenses, authorizations, permits, and consent from federal,
state and municipal authorities that may be required to place
Attachments on GTE's facilities.
3.5.2 GTE shall not unreasonably intervene against or attempt to delay
the granting of any licenses, authorizations, permits or
consents from federal, state and municipal authorities or
private property owners that may be required for AT&T to place
its Attachments on or in any poles, ducts, conduits, or rights
of way, including those that GTE owns or controls.
3.5.3 If any license, authorization, permit or consent obtained by
AT&T is subsequently revoked or denied for any reason,
permission to attach to GTE's facilities shall terminate
immediately and AT&T shall remove its Attachments within one
hundred twenty (120) days.
3.6 Capacity
3.6.1 When there is insufficient space on a GTE pole or in a GTE
conduit to accommodate an AT&T-requested Attachment or
occupancy, GTE shall, at GTE's option: (1) replace the pole or
conduit with one of greater height or capacity or (2) permit
AT&T to replace the pole or conduit with a pole or conduit of
greater height or capacity. AT&T shall reimburse GTE only for
AT&T's proportionate share of the actual costs incurred if other
attaching entities, including GTE, obtain additional access as a
result of the modification. If no other attaching entities,
including GTE, participate in the modification, AT&T will pay
all of the actual costs incurred. However, if GTE permits other
attaching entities, including GTE, to subsequently obtain access
as a result of the modification, GTE shall reimburse AT&T in an
amount equal to the modification costs attributable to the
proportionate use of the attachment by such subsequent attaching
entity to the extent GTE uses or is paid for such attachment.
GTE shall exercise all its legal rights to obtain payment from
any third party.
3.6.2 GTE shall permit AT&T to break out of GTE conduit and to
maintain facilities within conduit space used by AT&T and, where
required by GTE, shall provide AT&T designated personnel with an
escort service. Such escort service shall be available twenty-
four (24) hours per day each day of the week. GTE reserves the
right to deny AT&T requests
Attachment 3
Page 14
to break out of conduit where the break out does not occur at
precast knockout locations or where the location in which AT&T
wants to break out is blocked by cable rack. AT&T must obtain
certification of a professional structural engineer for pre-1
960 conduit that the modification will not adversely affect the
structural integrity of the conduit.
3.6.3 GTE shall permit manhole interconnections and breaking out of
GTE manholes. GTE reserves the right to deny AT&T requests to
break out of manholes where the break out does not occur at
precast knockout locations or where the location in which AT&T
wants to break out is blocked by cable rack. GTE shall provide
AT&T with sufficient space in manholes for the racking and
storage of reasonable spare cable and other associated materials
as requested by AT&T and where such space is available.
3.6.4 GTE shall take all reasonable measures to allow access and/or
egress to all conduit systems. this shall include but not be
limited to GTE's removal, upon AT&T's request and at AT&T's
expense by paying GTE the actual costs incurred, of any retired
cable from conduit systems to allow for the efficient use of
conduit space within a reasonable period of time. If the Parties
are unable to agree on what is reasonable (in terms of measures
or time intervals), the matter may be submitted according to the
Alternate Dispute Resolution Process, described in Attachment 1,
by either Party.
3.6.5 Where GTE has spare inner ducts which are not, at that time,
being used for providing its services, GTE shall allow AT&T use
of such ducts upon request from AT&T. Where only two inner ducts
remain available (including an emergency spare), GTE shall allow
AT&T use of one such duct upon request from AT&T.
3.6.6 Where a spare inner duct does not exist, GTE shall allow and
AT&T shall be required to install all inner duct in a spare GTE
conduit. If GTE permits other occupying entities, including GTE,
to use the inner duct installed by AT&T, GTE shall reimburse
AT&T for the use of such conduit in an amount equal to AT&T's
costs attributable to the proportion of the conduit being used
by the other occupying entity to the extent that GTE uses or is
paid for such occupation. GTE will exercise all its legal rights
to receive payment for such occupation.
3.6.7 GTE shall not attach, or permit other entities to attach
facilities on existing AT&T facilities without AT&T's prior
written consent.
3.7 Sharing of Rights of Way
Attachment 3
Page 15
3.7.1 GTE shall offer the use of such ROW it has obtained from a third
party to AT&T, to the extent that GTE's agreement or easement
with the third party does not prohibit GTE from granting such
rights to AT&T. AT&T shall have the right to review the
pertinent parts of the agreement or easement between GTE and the
third party. In cases where GTE does not have the authority to
grant access, GTE shall not prevent or delay any third party
assignment of rights-of-way to AT&T.
3.8 Emergency Situations
3.8.1 Within fifteen (15) business days after the Effective Date, GTE
shall establish a non-discriminatory priority method to access
GTE manholes and conduits in emergency situations.
3.9 Attachment Fees
3.9.1 AT&T shall pay to GTE an Attachment Fee, consistent with
Applicable Law for each GTE facility upon which AT&T obtains
authorization to place an Attachment.
3.9.2 GTE shall maintain an inventory of the GTE facilities occupied
by AT&T based upon the cumulative facilities specified in all
Requests for Attachment approved in accordance with Section 3.4
of this Attachment 3. AT&T shall have the right to remove any
Attachment at any time, and it shall be AT&T's sole
responsibility to notify GTE of any and all removals by AT&T of
its Attachments from GTE's facilities. Such notice shall be
provided to GTE at least thirty (30) days prior to the removal
of the Attachments and shall take the form of a Notice of
Removal. AT&T shall remain liable for an Attachment Fee for each
GTE facility included in all approved Attachment Requests until
a Notice of Removal has been received by GTE. GTE may, at its
option, conduct a physical inventory of AT&T's Attachments for
purposes of determining the Attachment Fees to be paid by AT&T
under this section.
3.10 Additions and Modifications to Existing Attachments
3.10.1 AT&T shall not modify, add to or replace facilities on any pre-
existing Attachment without first notifying GTE in writing of
the intended modification, addition or replacement at least
thirty (30) days prior to the date the activity is scheduled to
begin. The required notification shall include: (1) the date
the activity is scheduled to begin; (2) a description of the
planned modification, addition or replacement; (3) a
representation that the modification, addition or replacement
will not require any space other than the space previously
designated for AT&T's Attachments; and (4) a representation that
the modification,
Attachment 3
Page 16
addition or replacement will not impair the structural integrity
of the facilities involved.
3.10.2 If the modification, addition or replacement specified by AT&T
in its notice will require more space than that allocated to
AT&T or will require the reinforcement or replacement of or an
addition of support equipment to the facilities involved in
order to accommodate AT&T's modification, addition or
replacement, AT&T will submit a Attachment Request in compliance
with Section 3.4 of this Attachment 3 in order to obtain
authorization for the modification, addition or replacement of
its facilities.
3.11 Charges for Unauthorized Attachments
3.11.1 It is agreed that a charge equal to two (2) times the amount of
the then current Attachment Fee shall be paid by AT&T to GTE for
each Unauthorized Attachment to a GTE pole for the period of
time for which the Attachment is unauthorized. Such payment
shall be deemed liquidated damages and not a penalty. AT&T also
shall pay GTE an Attachment Fee for each Unauthorized Attachment
accruing from the date the Unauthorized Attachment was first
placed on the GTE pole. In the event that the date the
Unauthorized Attachment was first placed on a GTE pole cannot be
determined, such date shall be deemed the date of the last
physical inventory made in accordance with this Agreement or, if
no physical inventory has been conducted, the date the first
Attachment Request from AT&T was approved in accordance with
this Agreement. If AT&T elects to leave the Attachment in place,
AT&T also shall pay to GTE all costs incurred by GTE to
rearrange any Unauthorized Attachment(s) of AT&T in order to
accommodate the Attachment(s) of another party Whose
Attachment(s) would not have required a rearrangement but for
the presence of AT&T's Unauthorized Attachment(s). If AT&T
elects to leave the pole attachment in place, AT&T shall also
pay to GTE all costs incurred by GTE to reinforce, replace or
modify a GTE pole, which reinforcement, replacement or
modification was required as a result of the Unauthorized
Attachment of AT&T. The Attachment Fee referenced in this
subsection shall be determined in the same manner as such fee
would have been determined if the Attachment had been authorized
by GTE.
3.11.2 For purposes of this section, an Unauthorized Attachment shall
include, but not be limited to: (a) an Attachment on or in any
facility, which facility is not identified in any Attachment
Request approved in accordance with this Attachment 3; (b) an
Attachment that occupies more space than that allocated to AT&T
by GTE; (c) an addition or modification to a pre-existing
Attachment that impairs the structural
Attachment 3
Page 17
integrity of the involved GTE facilities; and (d) an Attachment
installed by AT&T for the use of a party other than AT&T. An
Unauthorized Attachment does not include an Attachment which
AT&T demonstrates was made mistakenly, but in good faith
pursuant to an approved Attachment Request for another
location(s).
3.12 Surveys and Inspections of Attachments
3.12.1 The exact location of AT&T's Attachments on or in GTE's
facilities may be determined, at GTE's discretion, through a
survey to be made not more than once per calendar year by GTE.
If so requested, AT&T and/or any other entity owning or jointly
owning the facilities with GTE may participate in the survey. If
the survey reveals one or more unauthorized Attachments by AT&T,
AT&T shall reimburse GTE all expenses incurred in conducting the
survey.
3.12.2 Apart from surveys conducted in accordance with Section 3.12.1
above, GTE shall have the right to inspect any Attachment of
AT&T on or in GTE's facilities as conditions may warrant upon
written notice to AT&T. No joint survey or inspection by GTE
shall operate to relieve AT&T of any responsibility, obligation
or liability assumed under this Agreement.
3.13 Notice of Modification or Alteration of Poles by GTE
3.13.1 If GTE plans to modify or alter any GTE facilities upon which
AT&T has Attachments, GTE shall provide AT&T notice of the
proposed modification or rearrangement at least sixty (60) days
prior to the time the proposed modification or alteration is
scheduled to take place. AT&T shall be allowed to participate
with GTE in such modification or rearrangement. AT&T shall make
all rearrangements of its facilities within such period of time
as is jointly determined to be reasonable by the Parties based
on the amount of rearrangements necessary and a desire to
minimize chances for service interruption or facility-based
service denial to an AT&T customer. To the extent the Parties
mutually agree that AT&T benefits from such modification or
rearrangement, AT&T shall pay GTE AT&T's proportionate share of
the costs incurred.
3.14 Default and Remedies
3.14.1 The occurrence of any one of the following shall be deemed a
Material Default by AT&T under this Agreement: (a) failure by
Licensee to pay any fee or other sum required to be paid under
the terms of this Attachment 3 and such default continues for a
period of thirty (30) days after written notice thereof to
Licensee; (b) failure by Licensee to
Attachment 3
Page 18
perform or observe any other material term, condition, covenant,
obligation or provision of this Attachment 3 and such default
continues for a period of thirty (30) days after written notice
thereof from GTE (provided that if such default is not curable
within such thirty (30) day period, the period will be extended
if Licensee commences to cure such default within such thirty
(30) day period and proceeds diligently thereafter to effect
such cure); (c) AT&T's voluntary or involuntary bankruptcy; (d)
AT&T's knowing use or maintenance of its Attachments in
violation of any law or regulation, or in aid of any unlawful
act or undertaking; and (e) if any authorization which may be
required of AT&T by any governmental or private authority for
the placement, operation or maintenance of AT&T's Attachments is
denied or revoked, and any appeals or other actions for review
of such denial or revocation have been completed.
3.14.2 In the event of a Material Default, the provisions of Section
3.18.1 shall apply.
3.14.3 All rights and remedies of GTE set forth in this Agreement shall
be cumulative and none shall exclude any other right or remedy,
now or hereafter allowed by or available under any statute,
ordinance, rule of court, or the common law, either at law or in
equity, or both, except that GTE may not exercise any of the
remedies set forth in Section 3.14.2 if such Material Default is
the subject of Alternate Dispute Resolution procedures as set
forth in Attachment 1 to the Agreement.
3.15 Termination of Section 3 by AT&T
3.15.1 Section 3 of Attachment 3 of this Agreement may be terminated by
AT&T any time prior to the expiration of its term by providing
written notice to GTE of its intent to terminate not less than
ninety (90) days prior to the date such termination is to become
effective. Within one hundred twenty (120) days after the date
this Section 3 is terminated, AT&T shall cause all of its
Attachments to be removed from all of GTE's poles. In the event
AT&T fails to remove its Attachments as required by this
section, GTE shall have the option to remove all such
Attachments and store them in a public warehouse or elsewhere at
the expense of and for the account of AT&T without GTE being
deemed guilty of trespass or conversion, and without GTE
becoming liable for any loss or damages to AT&T occasioned
thereby.
3.16 Indemnification
AT&T shall indemnify GTE as set forth in Section 10 of the
General Terms and Conditions of this Agreement.
Attachment 3
Page 19
3.17 Abandonment
3.17.1 Nothing in this Agreement shall prevent or be construed to
prevent GTE from abandoning, selling, assigning or otherwise
disposing of any poles, conduit systems, or other GTE property
used for AT&T's Attachments, provided, however, that GTE shall
condition any such sale, assignment or other disposition subject
to the rights granted to AT&T pursuant to this Agreement. GTE
shall promptly notify AT&T of any proposed sale, assignment or
other disposition of any facilities or other GTE property used
for AT&T's Attachments.
3.18 Alternate Dispute Resolution
3.18.1 If GTE has declared AT&T in default of any provisions of this
Section 3, or has otherwise notified AT&T that AT&T is not in
compliance with the terms of this Section 3, either party may
invoke the Alternate Dispute Resolution Process, described in
Attachment 1, or the procedures described in the Act, the FCC's
First Interconnection Order, (S) 12171231 and the FCC's Rules at
47 CFR (S)l.1401-1.1416. GTE will continue to process
Attachment Requests pursuant to this Section 3.18.1 so long as
ADR or one of the other procedures described in this section has
been initiated and is still pending.
3.18.2 GTE will not be relieved of its obligations to process
Attachment Requests by AT&T if AT&T is alleged to be in default
of this Section 3 for nonpayment of fees and charges due GTE
under this Section 3, so long as such default is (1) the subject
of good faith negotiations; (2) the subject of Alternate Dispute
Resolution procedures as set forth in Attachment 1 to the
Agreement; or (3) being adjudicated before the FCC or any other
court, regulatory body, agency, or tribunal having jurisdiction
over such dispute.
ATTACHMENT 4
------------
PROVISIONING AND ORDERING
-------------------------
FOR UNBUNDLED ELEMENTS
----------------------
TABLE OF CONTENTS
-----------------
Section Page
1. NETWORK DEPLOYMENT.................................... 1
2. GENERAL PROVISIONING REQUIREMENTS..................... 1
3. SPECIFIC PROVISIONING PROCESS REQUIREMENTS............ 2
4. GENERAL ORDERING REQUIREMENTS......................... 3
5. ORDERING INTERFACES................................... 4
6 GTE PROVISION OF INFORMATION.......................... 4
7. ORDER FORMAT AND DATA ELEMENTS FOR INDIVIDUAL NETWORK
ELEMENTS.............................................. 5
8. ORDER FORMAT AND DATA NETWORK ELEMENTS FOR
COMBINATIONS.......................................... 6
9. PERFORMANCE REQUIREMENTS.............................. 7
Attachment 4
Page 1
PROVISIONING AND ORDERING
-------------------------
FOR UNBUNDLED ELEMENTS
----------------------
1. NETWORK DEPLOYMENT
------------------
1.1 GTE shall complete on a timely basis AT&T's orders for Network Elements
and Combinations and for services that GTE is required to offer to AT&T
pursuant to this Agreement in all its serving areas from and after the
Effective Date of this Agreement.
1.2 Throughout the term of this Agreement, the quality of the technology,
equipment, facilities, processes, and techniques (including, without
limitation, such new architecture, equipment, facilities, and interfaces
as GTE may deploy) that GTE provides to AT&T under this Agreement must be
at least equal in quality to that provided by GTE to itself.
2. GENERAL PROVISIONING REQUIREMENTS
---------------------------------
2.1 AT&T may order Network Elements individually and in any combination so
long as the combination is technically feasible. Combinations are Network
Elements that are specified by AT&T for a geographic area or for a
specific customer.
2.2 Combinations shall be identified and described by AT&T so that they can
be ordered and provisioned together.
2.3 Combinations may be ordered by AT&T from GTE on a single order without
the need to have AT&T send an order for each Network Element. The Parties
agree to negotiate in good faith on the adoption of any subsequent forms
or formats approved by the OBF.
2.4 GTE shall provide provisioning services to AT&T on the same days/hours
that it provides such services to itself. These days currently are
Monday through Friday from 8:00 a.m. to 5:00 p.m., within each respective
time zone. AT&T may request GTE to provide Saturday, Sunday, holiday,
and off-hour provisioning services. If AT&T requests that GTE perform
provisioning services at times or on days as stated in the preceding
sentence, GTE shall quote, within one (1) day of the request, a cost-
based rate for such services. If AT&T accepts GTE's quote, GTE shall
perform such provisioning services and AT&T will pay the agreed-upon
rates.
2.5 GTE shall provide a Single Point of Contact (SPOC) for all ordering and
provisioning activities involved in the purchase and provisioning of
GTE's Network Elements or Combinations. GTE shall also provide to AT&T a
toll-free nationwide telephone number (operational from 8:00 a.m. to 5:00
p.m.,
Attachment 4
Page 2
Monday through Friday, within each respective time zone) which will be
answered by capable staff trained to answer questions and resolve
problems in connection with the provisioning of Network Elements or
Combinations, and other orders made under this Agreement.
2.6 GTE will recognize AT&T as the customer of record of all Network Elements
and Combinations ordered by AT&T and will send all notices, invoices and
pertinent information directly to AT&T.
3. SPECIFIC PROVISIONING PROCESS REQUIREMENTS
------------------------------------------
3.1 When requested by AT&T, GTE will schedule installation appointments (GTE
employee dispatch) with GTE's representative on the line with AT&T's
representative or provide AT&T access to GTE's scheduling system. GTE
will provide appropriate training for all its employees who may interface
with AT&T's customers.
3.2 GTE shall provide intercept and transfer service to AT&T for AT&T
Customers on the same basis as such service is available to similarly-
situated GTE customers. To that end, when an end-user customer transfers
service from GTE to AT&T, or from AT&T to GTE, and does not retain its
original telephone number, the Party formerly providing service to the
end user will provide, upon request, a referral announcement on the
original telephone number. The announcement will provide the new number
of the customer.
3.3 GTE will provide AT&T with a Firm Order Confirmation (FOC) for each
order, as specified in Attachment 12. The FOC will contain an enumeration
of AT&T's ordered Network Elements or Combinations (consisting of circuit
number, telephone number and/or component ID), PON, version, and GTE's
commitment date for order completion (Committed Due Date).
3.4 Upon work completion, GTE will provide AT&T electronically (unless
otherwise requested by AT&T) with an Order Completion for each order that
states when that order was completed. GTE shall respond with specific
order detail and shall state any additional charges (e.g., time and cost
charges) up to a previously agreed-upon limit associated with that order
that may be applicable.
3.5 GTE will perform pre-testing in accordance with industry standards. Where
such test results are recorded, they will be provided to AT&T
electronically or in writing (as directed by AT&T) at installation/tum-
up. Where provision of such test results is not included in the
underlying network element charge, AT&T will pay for such test results at
GTE's cost.
Attachment 4
Page 3
3.6 As soon as identified and unless otherwise agreed, GTE shall provide
notification electronically of any rejections or errors contained in any
of the Data Element fields contained on any AT&T order.
3.7 As soon as identified and unless otherwise agreed, GTE shall provide
notification electronically of any instances when GTE's committed due
dates are in jeopardy of not being met by GTE on any aspect or feature
contained in any AT&T order. GTE shall concurrently indicate its new
Committed Due Date.
3.8 GTE will provide to AT&T the same type and quality of loop testing
information and in the same interval that it provides to itself. At
AT&T's request, GTE will cooperate with AT&T to test Network Elements or
Combinations purchased by AT&T in order to identify any performance
problems identified at tum-up, including trouble shooting to isolate any
problems. The costs for these items will be included in the underlying
costs of the Network Element or Combination.
3.9 AT&T will designate the AIN features which GTE is to provide for the AT&T
customer on AT&T's provisioning order.
3.10 GTE shall not reassign an AT&T Customer's AIN trigger from an AT&T AIN
application to some other service provider's application.
4. GENERAL ORDERING REQUIREMENTS
-----------------------------
4.1 Upon AT&T's request through a Suspend/Restore Order, GTE shall suspend or
restore the functionality of any Network Element or Combination. GTE
shall suspend or restore each Network Element or Combination in a manner
that conforms with AT&T's requested priorities and any applicable
regulatory policy or procedures at appropriate service order charges to
the extent not otherwise included in the underlying element cost.
4.2 GTE shall offer to AT&T the functionality of blocking calls (e.g., 800,
900, 976 international calls) by line or trunk.
4.3 GTE shall offer separate interLATA and intraLATA capabilities (i.e., 2
PICs where available) on a line or trunk basis.
4.4 Unless otherwise directed by AT&T, when AT&T orders a Network Element or
technically feasible Combination, all pre-assigned trunk or telephone
numbers currently associated with that Network Element or technically
feasible Combination shall be retained without loss.of feature capability
and without loss of the associated Ancillary Functions including, but not
limited to, Directory Assistance and 911/E911 capability. This includes
the right of AT&T to replicate GTE's retail service by purchasing the
appropriate combination of Network Elements.
Attachment 4
Page 4
4.5 When AT&T orders Network Elements or technically feasible Combinations
that are currently interconnected and functional, such Network Elements
and technically feasible Combinations will remain interconnected and
functional without any disconnection or disruption of functionality.
5. ORDERING INTERFACES
-------------------
5.1 GTE shall provide to AT&T a Real Time Electronic Interface (El) for
transferring and receiving orders, FOCs, Order Completions, and other
provisioning data and materials (e.g., access to Street Address Guide
(SAG) and Telephone Number Assignment Data Base) as provided in Section
28.1 of this Agreement.
5.2 With the customer authorization required by law, the permanent gateway
shall provide AT&T's representatives with Real Time access to GTE
customer information systems which will allow the AT&T representatives to
perform the following tasks, if such information systems support GTE's
retail business:
5.2.1 Obtain AT&T customer profile, including AT&T customer name, billing and
residence address, billed telephone numbers, and identification of
features and services subscribed to by AT&T's customer;
5.2.2 Obtain information on all features and services available, in the end-
office where the AT&T customer is provisioned;
5.2.3 Enter the order for the desired features and services;
5.2.4 Provide an assigned telephone number (if the AT&T customer does not have
one assigned). Reservation and aging of these numbers shall remain GTE's
responsibility;
5.2.5 Establish the appropriate directory listing;
5.2.6 Determine if a service call is needed to install a line or service;
5.2.7 Provide service availability dates to the AT&T customer;
5.2.8 Provide information regarding dispatch and installation schedules, if
applicable; and
5.2.9 Suspend, terminate, or restore service to an AT&T customer.
6. GTE PROVISION OF INFORMATION
----------------------------
6.1 GTE shall provide to AT&T upon request and AT&T shall pay the required
charge as part of the underlying element:
Attachment 4
Page 5
6.1.1 A list of all services and features technically available from each
switch that GTE may provide Local Switching, by switch;
6.1.2 A listing by street address detail of the service coverage area of each
switch;
6.1.3 All engineering design and layout information for each Network Element
and Combination;
6.1.4 A listing of all technically available functionalities for each Network
Element or Combination; and
6.1.5 Advanced information on the details and requirements for planning and
implementation of NPA splits. GTE shall provide such information to AT&T
within thirty (30) Days from the time GTE becomes aware of such
information.
6.2 Within thirty (30) days after the Effective Date of this Agreement, GTE
shall provide AT&T with an initial electronic copy and a paper copy of
the SAG or its equivalent. Prior to the time that updates are available
electronically, updates will be provided to AT&T on a monthly basis.
Thereafter, updates shall be provided to AT&T as changes are made to the
SAG.
7. ORDER FORMAT AND DATA ELEMENTS FOR INDIVIDUAL NETWORK ELEMENTS
--------------------------------------------------------------
7.1 AT&T and GTE shall each use the appropriate Data Elements for the
ordering and provisioning of Network Elements and Combinations.
7.2 Each order for a Network Element or a Combination will contain the
following order-level sections, as then currently defined by the Ordering
and Billing Forum (OBF), including, as appropriate, Administration, Xxxx,
and Contact Information. This information is contained on both the ASR
and LSR forms. In addition, each Network Element or Combination to be
used for a specific AT&T End User customer shall contain the End User
Information section.
7.3 AT&T and GTE will use the OBF formats defined below for the exchange of
ordering and provisioning data for Network Elements or Combinations. AT&T
shall use the ASR forms and processes for ordering Network Elements that
AT&T will use to serve more than one End User customer and the LSR form
and processes for ordering Network Elements that AT&T will use to serve a
single End User customer. AT&T and GTE shall use the forms and formats
that have been approved by the OBF and, if mutually agreed, those that
have reached the "initial closure" status at the OBF. If AT&T needs to
order or have provisioned Network Elements or Combinations for which OBF
approved or "initial closure" forms and formats do not yet exist, and to
the extent not plainly inconsistent with other agreements or procedures
contained in the Memorandum of Understanding of the parties in Comission
Complaint Docket No. 00-00-000, AT&T and GTE shall, within THIRTY (30)
days of a request by
Attachment 4
Page 6
either party to do so, jointly develop a proposal for such forms and
formats. AT&T and GTE shall use the jointly proposed forms and formats
for the exchange of ordering and provisioning data unless the OBF
modifies such forms and formats upon "initial closure" or final approval.
If the OBF modifies such forms and formats upon "initial closure" or
final approval. AT&T and GTE shall, upon mutual agreement, use the forms
and formats as modified by the OBF. If AT&T and GTE do not agree on the
interim forms and formats described in this Section, either Party may
submit any disputed issues to the Alternative Dispute Resolution process
in accordance with this Agreement.
7.4 When ordering a Network Element (individually or as part of a technically
feasible Combination), the interconnection characteristics and
functionality of that Network Element will be provided by GTE per AT&T's
specified request.
8. ORDER FORMAT AND DATA NETWORK ELEMENTS FOR COMBINATIONS
-------------------------------------------------------
8.1 AT&T may purchase Combinations (i) on a case-by-case basis for those
Network Elements that are AT&T customer-specific (hereinafter referred to
as Customer-Specific Network Elements or Combinations); or (ii) on a
common-use basis for those Network Elements that are shared by multiple
AT&T customers (hereinafter referred to as Common-Usage Network Elements
or Combinations).
8.2 When ordering a Combination, AT&T will have the option of ordering all
capabilities and functionalities of each of the individual Network
Elements that comprise the Combination.
8.3 When ordering either Customer-Specific Combinations or Common-Usage
Combinations, AT&T may specify the functionality of that Combination
without the need to specify the facility/network configuration necessary
to provision the individual Network Elements needed to perform that
functionality. AT&T will specify the Elements that make up each of the
Combinations necessary to satisfy the request.
8.4 Prior to providing Local Service in a specific geographic area or when
AT&T requires a change of network configuration, AT&T may place an order
with GTE requesting GTE to implement the capability. AT&T may request the
establishment of Common Usage Network Elements or Combinations by use of
the negotiated ordering methods and forms. The initial order requesting
Unbundled Switching, recording and associated trunking, which shall be in
a mutually agreed format, will be known as "Footprint Order."
9. PERFORMANCE REQUIREMENTS
------------------------
9.1 AT&T will specify on each order its Desired Due Date (DDD) for completion
of that particular order. GTE will not complete the order prior to the
DDD or later than the DDD unless authorized by AT&T. The Implementation
Team will
Attachment 4
Page 7
specify for Network Elements, Combinations and Footprint orders
provisioning procedures for the items set forth in the following table.
If the time period from the date of the order to the DDD is less than the
intervals (once established) for provisioning Network Elements,
Combinations and the Footprint Order as set forth in the following table,
and is also less than the intervals for provisioning the same or like
Network Elements, Combinations and Footprint Orders that GTE provides to
itself or to any third party, the order will be considered an expedited
order, and handled under and according to the expedited provisioning
procedures established by the Implementation Team.
-------------------------------------------------------------
INTERVALS FOR ORDER COMPLETION
-------------------------------------------------------------
Network Element. Combination or Footprint Number of
----------------------------------------- ---------
Order Days/1/
----- ----
-------------------------------------------------------------
Loop Distribution
-------------------------------------------------------------
Loop Concentrator/Multiplexer
-------------------------------------------------------------
Loop Feeder
-------------------------------------------------------------
Local Switching and Tandem Switching
-------------------------------------------------------------
Operator System
-------------------------------------------------------------
Dedicated Transport and Common Transport
DSO, DS-1 T 1.5
STS-1 , DS3/T3
OC-3, +
-------------------------------------------------------------
Signaling Transfer Points
-------------------------------------------------------------
Signaling Link Transport
-------------------------------------------------------------
SCPs/Databases
-------------------------------------------------------------
Loop Combination
-------------------------------------------------------------
Footprint Order
-------------------------------------------------------------
9.2 Within four (4) Business Hours after a request from AT&T for an expedited
order, and provided that the number of expedited orders from AT&T to GTE
are no more than five (5) percent of the total number of orders placed by
AT&T with GTE on any given day, GTE shall notify AT&T if GTE will
complete, or not complete, the order within the expedited interval. A
Business Hour is any hour occurring on Monday through Friday, exclusive
of national holidays, between 8 a.m. and 5 p.m. within each respective
time zone, or such hours as GTE may provide for its own end-user
customers.
______________
/1/ For each of the indicated Network Elements, Combinations and Footprint
Orders listed in the Table, the intervals (i.e., number of days) will be
established by the Implementation Team within 90 days of the Effective Date of
this Agreement.
Attachment 4
Page 8
9.3 Once an order has been issued by AT&T and if AT&T subsequently requires a
new DDD that is earlier than the original DDD, AT&T will issue an
expedited modified order.
9.4 AT&T and GTE will agree to escalation procedures and contacts. Either
Party shall notify the other of any modifications to these contacts
within one (1) week of such modifications.
Attachment 5
Page 1
ATTACHMENT 5
------------
MAINTENANCE FOR LOCAL SERVICES RESALE
-------------------------------------
AND UNBUNDLED ELEMENTS
----------------------
1. GTE shall provide repair, maintenance, and testing for all Local Services
and Unbundled Network Elements and Combinations in accordance with the
terms and conditions of this Attachment. In addition, GTE shall provide
surveillance for all Local Services and Unbundled Network Elements and
Combinations to the same extent that GTE provides such surveillance for
itself.
2. GTE shall cooperate with AT&T to meet maintenance standards for all Local
Services and Unbundled Network Elements and Combinations ordered under this
Agreement, as specified in Section 9 of this Attachment. GTE shall
otherwise meet Commission maintenance and repair standards, if any, with
respect to Local Services, Unbundled Network Elements and Combinations,
3. GTE and AT&T agree to work together in the OBF to establish uniform
industry standards for the full or final Electronic Interface described in
the Arbitrator's Report (10/31/96) in Commission Application Docket 96-08-
041. AT&T and GTE will employ the interim electronic interface procedures
that are developed and approved for implementation in Commission Complaint
Docket 00-00-000.
4. GTE service technicians and other repair personnel shall provide repair
service to AT&T customers that is at least equal in quality to that
provided to GTE customers. GTE's operating policies, procdeures and
practices shall apply in all such repair service situations without regard
to whether the customer is a GTE customer or an AT&T customer.
5. For all Local Services, Network Elements and Combinations provided to AT&T
under this Agreement, GTE shall provide the same maintenance, including,
without limitation, maintenance intervals and procedures, that GTE provides
for its own network. GTE shall provide AT&T notice within one business day
of the scheduling of any maintenance activity which may impact AT&T
Customers. Scheduled maintenance shall include, without limitation, such
activities as, switch software retrofits, power tests, major equipment
replacements and cable rolls; provided, however, that such activity is not
related to a network or technology change covered elsewhere in this
Agreement. Plans for scheduled maintenance shall include, at a minimum, the
following information: location and type of facilities, work to be
performed, date and time work is scheduled to commence, and date and time
work is scheduled to be completed.
Attachment 5
Page 2
6. GTE shall advise AT&T of all non-scheduled maintenance and testing activity
to be performed by GTE on any network element, including, without
limitation, any hardware, equipment, software, or system providing service
functionality that may reasonably be expected to impact AT&T Customers. GTE
shall provide the maximum amount of advance notice to AT&T of such
nonscheduled maintenance and testing activity as is reasonably practical,
under the circumstances; provided, GTE shall provide emergency maintenance
as promptly as possible under the circumstances, to maintain or restore
service and shall advise AT&T promptly of any such actions it takes.
7. Major network outages will be reported to AT&T via a telephone number
designated by AT&T. GTE and AT&T shall work cooperatively on the
establishment of emergency restoration procedures. GTE may invite other
carriers to join in this effort. In establishing such procedures,
consideration shall be given to: (i) provision for immediate notification
to AT&T of the existence, location, and source of any emergency network
outage potentially affecting customers; (ii) establishment of a single
point of contact responsible for initiating and coordinating the
restoration of all Local Services and Network Elements or Combinations;
(iii) methods and procedures to provide access to information relating to
the status of restoration efforts and problem resolution during the
restoration process; (iv) an inventory and description of mobile
restoration equipment, by location; (v) methods and procedures for the
dispatch of mobile equipment to the restoration site; (vi) methods and
procedures for reprovisioning of all Local Services and Network Elements or
Combinations after initial restoration; (vii) priority, as between AT&T
Customers and GTE Customers, with respect to restoration efforts,
consistent with FCC Service Restoration guidelines, including, without
limitation, deployment of repair personnel, and access to spare parts and
components; and (viii) a mutually agreeable process for escalation of
maintenance problems, including a complete, up-to-date list of responsible
contacts, each available twenty-four (24) hours per day, seven (7) days per
week. Said plans shall be modified and up-dated as needed.
For purposes of this subsection, a major network outage is defined as GTE
defines such outages for internal purposes. GTE shall provide timely
notification to AT&T of any outage.
8. With respect to misdirected calls from AT&T customers requesting repair,
GTE shall refer such AT&T customers to the telephone number designated by
AT&T. With respect to misdirected calls from GTE customers requesting
repair, AT&T shall refer such GTE customers to the telephone number
designated by GTE.
9. GTE's repair bureau shall conform to the following performance and service
quality standards when providing repair and maintenance to AT&T and AT&T
Customers under this Agreement:
Attachment 5
Page 3
9.1 If service is provided to AT&T Customers before a Real Time Electronic
Interface is established between AT&T and GTE, AT&T will transmit repair
calls to the GTE repair bureau by telephone. In such event, the following
standards shall apply: The GTE repair bureau shall answer its telephone
and begin taking information from AT&T within twenty (20) seconds of the
first ring, eighty percent (80%) of the time. Calls answered by automated
response systems, and calls placed on hold, shall be considered not to
meet these standards.
9.2 GTE's repair bureau, shall be on-line and operational twenty-four (24)
hours per day, seven (7) days per week. AT&T and GTE will develop
mutually agreed-upon manual processes for repair reporting in the event
of unavailability or failure of the Electronic Interface.
9.3 GTE's repair bureau shall provide to AT&T the "estimated time to restore"
for all DS1 or higher capacity services at performance standard levels
determined by the Implementation Team. GTE shall provide all other
classes of service restoral commitment(s) as specified in Appendix 2 of
Attachment 12 to this Agreement.
9.4 Additional maintenance performance measures, described in 9.4.1, 9.4.2
and 9.4.3 following, will be evaluated by the Implementation Team.
9.4.1 Where an outage has not reached the threshold defining an emergency
network outage, the following quality standards shall apply with respect
to restoration of Local Service and Network Elements or Combination:
Total outages requiring a premises visit by a GTE technician that are
received by GTE between 8 a.m. to 6 p.m. on any day shall be restored
within four (4) hours of referral, ninety percent (90%) of the time;
within eight (8) hours of referral, ninety-five percent (95%) of the
time; and within sixteen (16) hours of referral, ninety-nine percent
(99%) of the time and Mean Time to Restore (MTR) within eight (8) hours.
Total outages requiring a premises visit by a GTE technician that are
received between 6 p.m. and 8 a.m. on any day shall be restored during
the following 8 a.m. to 6 p.m. period in accordance with the following
performance metrics: within four (4) hours of 8 a.m., ninety percent
(90%) of the time; within eight (8) hours of 8 a.m., ninety-five percent
(95%) of the time; and within sixteen (16) hours of 8 a.m., ninety-nine
percent (99%) of the time and MTR within eight (8) hours.
Total outages which do not require a premises visit by a GTE technician
shall be restored within two (2) hours of referral, eighty-five percent
(85%) of the time; within three (3) hours of referral, ninety-five
percent (95%) of the time;
Attachment 5
Page 4
and within four (4) hours of referral, ninety-nine percent (99%) of the
time and MTR within two (2) hours.
9.4.2 Trouble calls (e.g., related to Local Service or Network Element or
Combination degradation or feature problems) which have not resulted in
total service outage shall be resolved within twenty-four (24) hours of
referral, ninety-five percent (95%) of the time, irrespective of whether
or not resolution requires a premises visit. For purposes of this
Section, Local service or a Network Element or Combination is considered
restored, or a trouble resolved, when the quality of the Local Service or
Network Element or Combination is equal to that provided before the
outage, or the trouble, occurred.
9.4.3 Repeat trouble reports from the same customer in a two-month period shall
be less than one percent (1 %). Repeat trouble reports shall be measured
by the number of calls received by the GTE repair bureau relating to the
same telephone line during the current and previous report months.
9.5 GTE shall provide progress reports and status of repair efforts to AT&T
upon request. GTE shall inform AT&T within one (1) hour of restoration of
Local Service or Network Element or Combination after a network outage
has occurred. GTE shall clear all repair tickets in compliance with GTE
policies and guidelines. GTE shall close all repair tickets, including
"test OK" ("T0K") and "Came Clear ("CC") repair tickets, with the AT&T
work centers designated by AT&T on the repair ticket, unless a different
notification procedure is mutually agreed to by the Parties. GTE shall
make one attempt to notify AT&T of closed repair tickets using a mutually
agreed to notification method. At AT&Ts option, AT&T shall contact the
Customer to verify that the repair has been effected. GTE shall provide
AT&T with a list of any applicable charges, as specified in Attachment
14, at the time a repair ticket is closed.
9.6 When, in AT&T's judgment, any repair ticket or tickets are not being
handled or resolved by GTE personnel in a timely manner, AT&T may
escalate the matter for review and resolution under such procedures as
are now available or may be established between the Parties during the
term of this Agreement.
9.7 Except with respect to charges for inside wire maintenance, maintenance
charges for premises visits by GTE technicians shall be billed by AT&T to
its Customer, and not by GTE. The GTE technician shall present the
Customer with an AT&T-branded form. Additional authorization for time and
material charges shall be provided by AT&T using the agreed-to
notification process.
9.8 Dispatching of GTE technicians to AT&T Customer premises shall be
accomplished by GTE pursuant to a repair request received from AT&T and
non-recurring charges shall apply as provided in Attachment 14. Any
additional trips required to an AT&T Customer's premise because the
Attachment 5
Page 5
Customer was not ready/available will result in an additional non-
recurring charge.
9.9 GTE shall furnish AT&T with a single point of contact ("SPOC") for all
communications relating to trouble repair and maintenance for POTS
services; for special services, GTE will provide AT&T with a single point
of contact on a regional basis.
Attachment 6
Page 1
ATTACHMENT 6
------------
LOCAL SERVICES RESALE, UNBUNDLED NETWORK ELEMENT AND
----------------------------------------------------
INTERCONNECTION BILLING AND RECORDING
-------------------------------------
1. GENERAL
-------
This Attachment contains the provisions applicable to billing and payment
of all charges AT&T incurs for purchasing wholesale Local Services for
resale and Unbundled Network Elements and Combinations, and the billing
and payment procedures to be followed when AT&T is interconnected to GTE
Network Facilities. The specific provisions for Local Service Billing are
set forth in Appendix A; the specific provisions for Unbundled Network
Element billing are set forth in Appendix B; and the specific provisions
for Interconnection Billing are set forth in Appendix C.
2. ADDITIONAL REQUIREMENTS
-----------------------
The following provisions shall, when applicable, govern Local Service,
Unbundled Network Element and Interconnection Bills.
2.1 XXXX ACCURACY CERTIFICATION AND VALIDATION
------------------------------------------
2.1.1 The Parties agree that as further set forth in accordance with this
Attachment 6 and in order to ensure the proper performance and integrity
of the entire billing process, GTE will be responsible and accountable
for transmitting to AT&T accurate and current bills on a monthly basis.
GTE agrees to implement control mechanisms and procedures to render a
xxxx that accurately reflects the Elements, Combinations and Local
Service ordered and used by AT&T as well as accurate Meet Point Billing
Data. In addition, the Parties agree to meet monthly or as deemed
necessary by either Party to review and resolve potential billing
discrepancies.
2.1.2 AT&T and GTE shall use diligent and good faith effort to reach an
agreement on the Xxxx Certification Methodology. The Access Billing
Supplier Quality Certification Operating Agreement, dated December 7,
1992, as amended December 16, 1993, between GTE and AT&T shall be used as
the model for a Local Service Resale and Unbundling Billing Certification
Operating Agreement. GTE will move to the development of mutually-
acceptable xxxx quality processes by April 30, 1997.
Attachment 6
Page 2
2.1.3 Until Bills and Data are certified pursuant to the Local Service Xxxx
Certification Operating Agreement reached under Section 2.1.2 of this
Attachment 6, Xxxx and Data accuracy will be validated through an interim
process using mutually agreed procedures.
2.1.4 Subject to GTE's reasonable security requirements and except as may be
otherwise specifically provided in this Agreement, AT&T may audit GTE's
books, records and other documents pertaining to the services provided to
AT&T under this Agreement and billed in accordance with this Attachment
6 once in each Contract Year for the purpose of evaluating the accuracy
of GTE's billing, data and invoicing. AT&T may employ other persons or
firms for this purpose subject to the confidentiality provisions
contained herein. Such audit shall take place at a time and place agreed
on by the Parties no later than thirty (30) days after notice thereof to
GTE. GTE shall have the right to review such audit and the findings.
2.1.5 Upon resolution of the audit, GTE shall promptly correct any error that
is revealed in an audit, including making refund of any overpayment by
AT&T or recording a charge for underpayment by AT&T, in each instance
together with applicable interest, in the form of a credit or a debit on
the invoice for the first full billing cycle after the Parties have
agreed upon the accuracy of the audit results. Any Disputes concerning
audit results shall be resolved pursuant to the Alternate Dispute
Resolution procedures described in Attachment 1. Applicable Interest
shall be as defined in Section 2.4.1.
2.1.6 Each Party shall cooperate fully in any such audit, providing reasonable
access to any and all of its appropriate employees and relevant books,
records and other documents of the party reasonably necessary to assess
the accuracy of AT&Ts orders and GTE's bills, data and invoices. Each
Party shall bear its own costs and expenses of any audits.
2.2 PAYMENT OF CHARGES
------------------
2.2.1 Subject to the terms of this Agreement, AT&T and GTE will pay each other
within thirty (30) calendar days from the Xxxx Date, or twenty (20)
calendar days from the receipt of the xxxx, whichever is later. If the
payment due date is a Sunday or is a Monday that has been designated a
bank holiday by the Chase Manhattan Bank of New York (or such other bank
as the Parties specify), payment will be made the next business day. If
the payment due date is a Saturday or is on a
Attachment 6
Page 3
Tuesday, Wednesday, Thursday or Friday that has been designated a bank
holiday by the Chase Manhattan Bank of New York (or such other bank as
the Parties specify), payment will be made on the preceding business day.
2.2.2 Payments shall be made in U.S. Dollars via electronic funds transfer
("EFT") to the other Party's bank account. At least thirty (30) days
prior to the first transmission of billing data and information for
payment, GTE and AT&T shall provide each other the name and address of
its bank, its account and routing number and to whom Billing payments
should be made payable. If such banking information changes, each Party
shall provide the other Party at least sixty (60) days written notice of
the change and such notice shall include the new banking information.
Notwithstanding any permitted assignment of this Agreement, AT&T will
provide GTE with only one address to which such payments shall be
rendered and GTE will provide to AT&T with only one address to which such
payments shall be rendered. In the event AT&T receives multiple Bills
from GTE which are payable on the same date, AT&T may remit one payment
for the sum of all such Bills payable to GTE's bank account specified in
this subsection. AT&T will provide specific account level detail for
payment application. Each Party shall provide the other Party with a
contact person or center for the handling of Billing payment questions or
problems.
2.3 BILLING DISPUTES
----------------
2.3.1 Each Party agrees to notify the other Party in writing upon the discovery
of a billing dispute. In the event of a billing dispute, the Parties will
endeavor to resolve the dispute within sixty (60) calendar days of the
Xxxx Date on which such disputed charges appear. Resolution of the
dispute will be attempted at all appropriate levels of management within
the Parties respective billing organizations before use of the dispute
resolution process in Attachment 1 resulting in a recommendation or
settlement of the dispute and closure of a specific billing period.
2.3.2 If a Party disputes a Charge and does not pay such Charge by the payment
due date, such Charges shall be subject to late payment charges as set
forth in the late payment charges provision of this Attachment. If a
Party disputes Charges and the dispute is resolved in favor of such
Party, the other Party shall credit the xxxx of the disputing Party for
the amount of the disputed Charges along with any late payment charges
applicable no later than the second xxxx date after the resolution of the
dispute. Accordingly, if a Party disputes Charges and
Attachment 6
Page 4
the dispute is resolved in favor of the other Party, the disputing Party
shall pay the other Party the amount of the disputed Charges and any
associated late payment charges applicable no later than the second xxxx
payment due date after the resolution of the dispute. In no event,
however, shall any late payment charges be assessed on any previously
assessed late payment charges, unless Regulatory rules provide otherwise.
2.4 LATE PAYMENT CHARGES
--------------------
2.4.1 If either Party fails to pay any Charges in this Attachment by the
payment due date, of if a payment or any portion of a payment is received
by either Party after the payment due date, of if a payment or any
portion of a payment is received in funds which are not immediately
available to the other Party, then interest shall be payable as a late
payment penalty shall be assessed. The late payment interest rate shall
be one and one-half (1 1/2) percent per month, or if lower the highest
rate permitted by law, calculated based upon any portion of a payment not
received by the payment due date, compounded daily for the number of days
from the payment date to and including the date that payment is actually
made. In no event, however, shall interest be assessed on any previously
assessed late payment charges, unless Regulatory rules provide otherwise.
2.5 RECORDING OF CALL INFORMATION
-----------------------------
2.5.1 The Parties agree to record call information in accordance with this
subsection. To the extent technically feasible within a Party's existing
systems, each Party will record agreed upon call detail information
associated with calls originated or terminated to the other Party's local
exchange customer. These records shall be provided at a Party's request
and shall be formatted pursuant to Bellcore standards and the terms and
conditions of this Attachment. These records shall be transmitted as
agreed upon to the other Party in EMR format via Connect:Direct
capabilities, and such records shall be transmitted as the Parties agree.
GTE and AT&T agree that they will retain, at each Party's sole expense,
copies of all AMA records transmitted to the other Party for at least
seven (7) calendar days after transmission to the other Party.
2.5.2 Each Party will provide the other Party with a carrier identification
code ("CIC") on each EMR record transmitted to the other Party. If GTE
does not have a CIC for any local exchange carrier, ALEC or IXC for whom
GTE must supply to AT&T Connectivity Billing records for
Attachment 6
Page 5
information pursuant to this Attachment, GTE agrees that it will assist
the local exchanger carrier, ALEC or IXC in obtaining a CIC
expeditiously. Until the local exchange carrier, ALEC or IXC has received
a CIC, GTE agrees that it will submit its CIC to AT&T on those records
for billing and payment. GTE further agrees that it will then be
responsible for obtaining reimbursement for the respective charges from
the appropriate carrier. Likewise if AT&T does not have a CIC for any
local exchange carrier, ALEC or IXC for whom AT&T must supply to GTE
billing records or information pursuant to this Attachment, AT&T agrees
that it will assist the local exchange carrier, ALEC or IXC in obtaining
a CIC expeditiously. Until the local exchange carrier, ALEC or IXC has
received a CIC, AT&T agrees that it will submit its CIC to LEC on those
records for billing and payment. AT&T further agrees that it will then be
responsible for obtaining reimbursement for the respective charges from
the appropriate carrier.
2.5.3 The Parties agree that they will meet the performance measurements for
the provision of EMR records in Attachment 12.
2.5.4 The Parties agree that they will provide each other a single point of
contact regarding any data exchange problems.
2.6 EXAMINATION OF RECORDS
----------------------
2.6.1 Without waiver of and in addition to the Audit rights in the general part
of this Agreement, upon reasonable notice and at reasonable times and in
accordance with the Access Billing Supplier Quality Certification
Operating Agreement, AT&T or its authorized representatives may examine
GTE's documents, systems, records and procedures which relate to the
billing and recording of the Charges to AT&T under this Attachment 6.
ATTACHMENT 6A
-------------
LOCAL SERVICES RESALE, BILLING AND RECORDING
--------------------------------------------
TABLE OF CONTENTS
-----------------
APPENDIX A....................................................... 1
LOCAL SERVICE RESALE BILLING AND RECORDING....................... 1
1. General....................................................... 1
2. Billable Information And Charges.............................. 1
3. Issuance of Local Service Bills - General..................... 2
4. Electronic Transmissions of Local Services Bills.............. 3
5. Testing Requirements.......................................... 5
Attachment 6
Appendix A
Page 1
APPENDIX A
----------
LOCAL SERVICE RESALE BILLING AND RECORDING
------------------------------------------
1. GENERAL
-------
This Section describes the specific requirements for GTE to xxxx and
record all charges AT&T incurs for purchasing wholesale Local Services
for resale.
2. BILLABLE INFORMATION AND CHARGES
--------------------------------
2.1 GTE will xxxx and record in accordance with this Agreement those charges
AT&T incurs as a result of AT&T purchasing from GTE wholesale Local
Services, as set forth in this Agreement (hereinafter "Local Service
Charges"). Each Local Service purchased by AT&T shall be assigned a
separate and unique billing code in the form agreed to by the Parties and
such code shall be provided to AT&T on each Local Service Xxxx in which
charges for such Elements, Combinations, or Local Services appear. Each
such billing code shall enable AT&T to identify the Local Services
ordered or utilized by AT&T in which Local Service Charges apply pursuant
to this Agreement. Each Local Service Xxxx shall set forth the quantity
and description of each such Local Service provided and billed to AT&T.
All Local Service Charges billed to AT&T must indicate the state from
which such charges were incurred.
2.2 GTE shall provide AT&T a monthly Local Service Xxxx that includes all
Local Service Charges incurred by and credits and/or adjustments due to
AT&T for those Local Services ordered, established, utilized,
discontinued or performed pursuant to this Agreement. Each Local Service
Xxxx provided by GTE to AT&T shall include: (1) all non-usage sensitive
charges incurred for the period beginning with the current xxxx date and
extending to, but not including, the next xxxx date; (2) any known
unbilled non-usage sensitive charges for prior periods, (3) unbilled
usage sensitive charges for the period beginning with the day after the
last xxxx date and extending up to, and including, the current xxxx date;
(4) any known unbilled usage sensitive charges for prior periods; and (5)
any known unbilled adjustments. The Local Service Xxxx shall also include
all charges for Primary Interchange Carrier (PIC) changes as a separate
item defined by billing telephone number and any associated working
telephone number.
2.3 The Xxxx Date must be present on each xxxx transmitted by GTE to AT&T.
Local Service Bills shall not be rendered for any Local Service Charges
which are incurred under this Agreement on or before one (1) year
preceding the Xxxx Date except for charges resulting from resolution of
an audit conducted pursuant to Section 2.1.4 of Attachment 6. In
addition, on each xxxx where
Attachment 6
Appendix A
Page 2
"Jurisdiction" is identified, Local Traffic charges shall be identified
as "Local" and local toll charges identified as intrastate/intraLATA.
2.4 GTE shall xxxx AT&T for any wholesale Local Service, supplied by GTE to
AT&T pursuant to this Agreement at the rates set forth in this Agreement.
GTE will xxxx AT&T based on the actual Local Service Charges incurred,
provided, however, for those usage based Local Service Charges where
actual charge information is not determinable by GTE because the
jurisdiction (i.e., interstate, interstate/interLATA, intrastate,
intrastate/intraLATA, local) of the traffic is unidentifiable, the
Parties will jointly develop a process to determine the appropriate
charges. Measurement of usage-based Local Service Charges shall be actual
conversation in tenths of seconds. The total conversation seconds per
chargeable traffic types will be totalled for the entire monthly xxxx
cycle and then rounded to the next whole minute.
2.5 Except as otherwise specified in this Agreement, each Party shall be
responsible for (1) all costs and expenses it incurs in complying with
its obligations under this Agreement and (2) the development,
modification, technical installation and maintenance of any systems or
other infrastructure which it requires to comply with and to continue
complying with its responsibilities and obligations under this Agreement.
2.6 Each Party shall provide the other Party at no additional charge a
contact person or center for the handling of any Local Service Billing
questions or problems that may arise during the implementation and
performance of the terms and conditions of this Attachment.
3. ISSUANCE OF LOCAL SERVICE BILLS - GENERAL
-----------------------------------------
3.1 GTE and AT&T shall issue Local Service Bills as follows:
3.1.1 Until July 1, 1998, GTE and AT&T shall issue Local Service Bills via
Electronic Data Exchange ("EDI").
3.1.2 GTE and AT&T will jointly work together such that on or as soon after
July 1, 1998 as possible, GTE and AT&T shall issue all Local Service
Bills in accordance with CABS Version 26.0, or such later versions of
CABS that are published by Bellcore, or its successor, and which become
industry standard, and in accordance with the requirements of this
Appendix.
3.2 GTE and AT&T will establish monthly billing dates ("Xxxx Date") for each
Billing Account Number ("BAN"), and, when appropriate, as further
defined in the CABS document, which Xxxx Date shall be the same day month
to month. Each BAN shall remain constant from month to month, unless
changed as agreed to by the Parties. Each Party shall provide the other
Party at least thirty (30) calendar days written notice prior to
changing, adding or deleting a
Attachment 6
Appendix A
Page 3
BAN. The Parties will provide one Local Service Billing invoice
associated with each BAN. Each invoice must contain an invoice number
(which will vary from month to month). On each xxxx associated with a
BAN, the appropriate invoice number and the charges contained on such
invoice must be reflected. All Local Service Bills must be received by
the other Party no later than ten (10) calendar days from Xxxx Date and
at least twenty (20) calendar days prior to the payment due date (as
described in this Attachment), whichever is earlier. Any Local Service
Xxxx received on a Saturday, Sunday or a day designated as a holiday by
the Chase Manhattan Bank of New York (or such other bank as AT&T shall
specify) will be deemed received the next business day. If either Party
fails to receive Local Service Billing data and information within the
time period specified above, the payment due date will be extended by the
number of days the Local Service Xxxx is late.
3.3 Each Party will provide the other Party written notice of which Local
Service Bills are to be deemed the official bills. If either Party
requests an additional copy(ies) of a xxxx, such Party shall pay the
other Party a reasonable fee per additional xxxx copy, unless such copy
was requested due to errors, omissions, or corrections or the failure of
the transmission to comply with the specifications set forth in this
Agreement.
3.4 To avoid transmission failures or the receipt of Local Service Billing
information that cannot be processed, the Parties shall provide each
other with their respective process specifications and edit requirements.
AT&T shall comply with GTE's processing specifications when AT&T
transmits Local Service Billing data to GTE. GTE shall comply with AT&T's
processing specifications when GTE transmits Local Service Billing data
to AT&T. AT&T and GTE shall provide each other reasonable notice if a
Local Service Billing transmission is received that does not meet such
Party's specifications or that such Party cannot process. Such
transmission shall be corrected and resubmitted to the other Party, at
the resubmitting Party's sole expense, in a form that can be processed.
The payment due date for such resubmitted transmissions will be twenty
(20) days from the date that the transmission is received in a form that
can be processed and that meets the specifications set forth in this
Attachment.
4. ELECTRONIC TRANSMISSIONS OF LOCAL SERVICES BILLS
------------------------------------------------
4.1 GTE and AT&T agree that after July 1, 1998, following implementation of
CABS pursuant to Section 3.1.2 of this Appendix A, each Party will
transmit Billing information and data in the appropriate CABS format
electronically via Connect: Direct (formerly known as Network Data Mover)
to the other Party at the location specified by the Party. The Parties
agree that a Tl.5 or 56kb circuit to Gateway for Connect: Direct is
required. AT&T data centers will be responsible for originating the
calls for data transmission via switched 56kb or
Attachment 6
Appendix A
Page 4
Tl.5 lines. If GTE has an established Connect:Direct link with AT&T, that
link can be used for data transmission if the location and applications
are the same for the existing link. Otherwise, a new link for data
transmission must be established. GTE must provide AT&T/Alpharetta its
Connect:Direct Node ID and corresponding VTAM APPL ID before the first
transmission of data via Connect:Direct. AT&T's Connect:Direct Node ID is
"NDMATTA4" and VTAM APPL ID is "NDMATTA4" and must be included in GTE's
Connect:Direct software. AT&T will supply to GTE its RACF ID and password
before the first transmission of data via Connect:Direct. Any changes to
either Party's Connect:Direct Node ID must be sent to the other Party no
later than twentyone (21) calendar days before the changes take effect.
4.2 The following dataset format shall be used as applicable for those
Charges transmitted via Connect:Direct in CABS format:
Production Dataset
--------------------------------------------------------------------------------
AF25.AXXXXYYY.AZZZ. DDDEE Production Dataset Name
--------------------------------------------------------------------------------
AF25= Job Naming Convention
--------------------------------------------------------------------------------
AXXXX= Numeric Company Code
--------------------------------------------------------------------------------
YYY= LEC Remote
--------------------------------------------------------------------------------
AZZZ= XXX (Revenue Accounting Office)
--------------------------------------------------------------------------------
DDD= BDT (Billing Data Tape with or without
CSR)
Or
CSR (Customer Service Record)
--------------------------------------------------------------------------------
EE= 01 thru 31 (Xxxx Period) (optional)
Or
GA (US Postal-State Code)
--------------------------------------------------------------------------------
Test Dataset
--------------------------------------------------------------------------------
AF25.ATEST.AXXXX.DDD Test Dataset Name
--------------------------------------------------------------------------------
AF25.ATEST= Job Naming Convention
--------------------------------------------------------------------------------
AXXXX= Numeric Company Code
--------------------------------------------------------------------------------
DDD= BDT (Billing Data Tape with or without
CSR)
Or
CSR (Customer Service Record
--------------------------------------------------------------------------------
4.2.1 GTE agrees that if it transmits data to AT&T in a mechanized format
utilizing CABS, GTE will also comply with the following specifications
which are not contained in CABS guidelines but which are necessary for
AT&T to process Billing information and data:
. The BAN shall not contain embedded spaces or low values.
Attachment 6
Appendix A
Page 5
. The Xxxx Date shall not contain spaces or non-numeric values.
. Each Xxxx must contain at least one detail record.
. Any "From" Date should be less than the associated "Thru" Date and
neither date can contain spaces.
. The Invoice Number must not have embedded spaces or low values
5. TESTING REQUIREMENTS
--------------------
5.1 The Parties will jointly develop a test procedure prior to sending
mechanized bills or data to ensure to the satisfaction of each Party that
bills may be processed as required in this Agreement.
5.2 GTE shall provide to AT&T's Company Manager, located at 000 Xxxxx Xxxxx
Xxxxxxx, XXXX Xx000X, Xxxxxxxxxx, Xxxxxxx 00000, GTE's originating or
state level company code so that it may be added to AT&T's internal
tables at least thirty (30) calendar days prior to testing or prior to a
change in GTE's originating or state level company code.
5.3 During the testing period, GTE shall transmit to AT&T any Billing data
and information via paper transmission. Test tapes shall be sent to AT&T
at the following location:
--------------------------------------------------
Test Tapes: AT&T
000 Xxxxx Xxxxx Xxxxxxx
XXXX Xx000X
Xxxxxxxxxx, Xxxxxxx 00000
Attn: Access Xxxx Testing
Coordinator
--------------------------------------------------
ATTACHMENT 6B
-------------
UNBUNDLED NETWORK ELEMENTS BILLING AND RECORDING
------------------------------------------------
TABLE OF CONTENTS
-----------------
APPENDIX B............................................................ 1
UNBUNDLED NETWORK ELEMENT BILLING AND RECORDING....................... 1
1. General............................................................ 1
2. Billable Information And Charges................................... 1
3. Collocation........................................................ 2
4. Issuance of Unbundled Network Element Bills - General.............. 3
5. Electronic Transmissions of Unbundled Network Element Bills........ 4
6. Testing Requirements............................................... 4
7. Local Number Portability........................................... 4
Attachment 6
Appendix B
Page 1
APPENDIX B
----------
UNBUNDLED NETWORK ELEMENT BILLING AND RECORDING
-----------------------------------------------
1. GENERAL
-------
This Section contains the provisions applicable to the billing and
recording of all charges AT&T incurs for purchasing Unbundled Network
Elements and/or Combinations of Unbundled Network Elements.
2. BILLABLE INFORMATION AND CHARGES
--------------------------------
2.1 GTE will xxxx and record in accordance with this Agreement those
Combinations charges AT&T incurs as a result of AT&T purchasing from GTE
Unbundled Network Elements and/or Combinations of Unbundled Network
Elements as set forth in this Agreement (hereinafter "Unbundled Network
Element Charges"). Each such Element, or Combination thereof purchased by
AT&T shall be assigned a separate and unique billing code in the form
agreed to by the Parties and such code shall be provided to AT&T on each
Unbundled Network Element Xxxx in which charges for such Elements, or
Combinations appear. Each such billing code shall enable AT&T to identify
the Element(s), or Combinations, Objects and Options as described in
Attachment 4 to this Agreement ordered or utilized by AT&T in which
Unbundled Network Element Charges apply pursuant to this Agreement. Each
Unbundled Network Element Xxxx shall set forth the quantity and
description of each such Element, or Combination provided and billed to
AT&T. All Unbundled Network Element Charges billed to AT&T must indicate
the state from which such charges were incurred.
2.2 GTE shall provide AT&T a monthly Unbundled Network Element Xxxx that
includes all Unbundled Network Element Charges incurred by and credits
and/or adjustments due to AT&T for those Elements, or Combination
thereof, ordered, established, utilized, discontinued or performed
pursuant to this Agreement. Each Unbundled Network Element Xxxx provided
by GTE to AT&T shall include: (1) all non-usage sensitive charges
incurred for the period beginning with the day after the current xxxx
date and extending to, and including, the next xxxx date, (2) any known
unbilled non-usage sensitive charges for prior periods, (3) unbilled
usage sensitive charges for the period beginning with the last xxxx date
and extending up to, but not including, the current xxxx date, (4) any
known unbilled usage sensitive charges for prior periods, and (5) any
known unbilled adjustments.
2.3 The Xxxx Date must be present on each xxxx transmitted by GTE to AT&T.
Unbundled Network Element Bills shall not be rendered for any Unbundled
Network Element Charges which are incurred under this Agreement on or
Attachment 6
Appendix B
Page 2
before one (1) year preceding the Xxxx Date, except for charges resulting
from an audit conducted pursuant to Section 2.1.4 of Attachment 6. In
addition, on each xxxx where "Jurisdiction" is identified, Local Traffic
charges shall be identified as "Local" and local toll charges shall be
identified as intrastate/intraLATA.
2.4 GTE shall xxxx AT&T for each Element, or Combination thereof, supplied by
GTE to AT&T pursuant to this Agreement at the rates set forth in this
Agreement. GTE will xxxx AT&T based on the actual Unbundled Network
Element Charges incurred, provided, however, for those usage based
Unbundled Network Element Charges where actual charge information is not
determinable by GTE because the jurisdiction (i.e., interstate,
interstate/interLATA, intrastate, intrastate/intraLATA, local) of the
traffic is unidentifiable, the Parties will jointly develop a process to
determine the appropriate charges. Measurement of usage-based Unbundled
Network Element Charges shall be in tenths of conversation seconds. The
total conversation seconds per chargeable traffic types will be totalled
for the entire monthly xxxx cycle and then rounded to the next whole
minute.
2.5 Except as otherwise specified in this Agreement, each Party shall be
responsible for (1) all costs and expenses it incurs in complying with
its obligations under this Agreement and (2) the development,
modification, technical installation and maintenance of any systems or
other infrastructure which it requires to comply with and to continue
complying with its responsibilities and obligations under this Agreement.
2.6 Each Party shall provide the other Party at no additional charge a
contact person or center for the handling of any Unbundled Network
Element Billing questions or problems that may arise during the
implementation and performance of the terms and conditions of this
Attachment.
3. COLLOCATION
-----------
When AT&T collocates with GTE in GTE's facility as described in this
Agreement, capital expenditures (e.g., costs associated-with building the
"cage"), shall be billed separately and shall not be included in the
Unbundled Network Element Xxxx provided to AT&T pursuant to this
Attachment. All such capital expenses shall be given a unique BAN (as
defined in Section 4.2, below) and invoice number. All invoices for
capital expenses shall be sent to the location specified by AT&T for
payment. All other non-capital recurring collocation expenses shall be
billed to AT&T in accordance with this Agreement. The CABS Billing Output
Specifications ("BOS") documents provide the guidelines on how to xxxx
the Unbundled Network Element Charges associated with collocation. The
xxxx label for those collocation charges shall be entitled "Expanded
Interconnection Service." For those
Attachment 6
Appendix 8
Page 3
nonmechanized Unbundled Network Element bills, the xxxx label for non-
capital recurring collocation expenses shall be entitled "Collocation."
4. ISSUANCE OF UNBUNDLED NETWORK ELEMENT BILLS - GENERAL
-----------------------------------------------------
4.1 GTE and AT&T shall issue Unbundled Network Element Bills as follows:
4.1.1 Until the availability of CABS in accordance with Section 4.1.2, GTE and
AT&T shall issue Unbundled Network Element Local Service Bills via EDI.
4.1.2 GTE and AT&T will jointly work together such that as soon after July 1,
1998, as possible, GTE and AT&T shall issue all Unbundled Network Element
Local Service Bills in accordance with CABS Version 26.0, or such later
version of CABS that are as published by Bellcore, or its successor, and
the requirements of this Appendix or such other version of CABS which
becomes industry standard.
4.2 GTE and AT&T will establish monthly billing dates ("Xxxx Date") for each
Billing Account Number ("BAN"), and, when appropriate, as further defined
in the CABS document, which Xxxx Date shall be the same day month to
month. Each BAN shall remain constant from month to month, unless changed
as agreed to by the Parties. Each Party shall provide the other Party at
least thirty (30) calendar days written notice prior to changing, adding
or deleting a BAN. The Parties will provide one Unbundled Network Element
Billing invoice associated with each BAN. Each invoice must contain an
invoice number (which will vary from month to month). On each xxxx
associated with a BAN, the appropriate invoice number and the charges
contained on such invoice must be reflected. All Unbundled Network
Element Bills must be received by the other Party no later than ten (10)
calendar days from Xxxx Date and at least twenty (20) calendar days prior
to the payment due date (as described in this Attachment), whichever is
earlier. Any Unbundled Network Element Xxxx received on a Saturday,
Sunday or a day designated as a holiday by the Chase Manhattan Bank of
New York (or such other bank as AT&T shall specify) will be deemed
received the next business day. If either Party fails to receive
Unbundled Network Element Billing data and information within the time
period specified above, the payment due date will be extended by the
number of days the Unbundled Network Element Xxxx is late.
4.3 Each Party will provide the other Party written notice of which Unbundled
Network Element Bills are to be deemed the official bills. If either
Party requests an additional copy(ies) of a xxxx, such Party shall pay
the other Party a reasonable fee per additional xxxx copy, unless such
copy was requested due to errors, omissions, or corrections or the
failure of the transmission to comply with the specifications set forth
in this Agreement.
Attachment 6
Appendix B
Page 4
4.4 To avoid transmission failures or the receipt of Unbundled Network
Element Billing information that cannot be processed, the Parties shall
provide each other with their respective process specifications and edit
requirements. AT&T shall comply with GTE's processing specifications when
AT&T transmits Unbundled Network Element Billing data to GTE. GTE shall
comply with AT&T's processing specifications when GTE transmits Unbundled
Network Element Billing data to AT&T. AT&T and GTE shall provide each
other reasonable notice if a Unbundled Network Element Billing
transmission is received that does not meet such Party's specifications
or that such Party cannot process. Such transmission shall be corrected
and resubmitted to the other Party, at the resubmitting Party's sole
expense, in a form that can be processed. The payment due date for such
resubmitted transmissions will be twenty (20) days from the date that the
transmission is received in a form that can be processed and that meets
the specifications set forth in this Attachment.
5. ELECTRONIC TRANSMISSIONS OF UNBUNDLED NETWORK ELEMENT BILLS
-----------------------------------------------------------
Electronic Transmission of Unbundled Network Elements will be governed by
the same standards and conditions applicable to Local Service Bills, as
set forth in Appendix A to this Attachment 6, Section 4.
6. TESTING REQUIREMENTS
--------------------
GTE shall adhere to the same testing requirements and specifications for
transmitting Unbundled Network Element Bills as applicable to Local
Service Bills, as set forth in Appendix A to this Attachment 6, Section
5.
7. LOCAL NUMBER PORTABILITY
------------------------
7.1 In accordance with the terms and conditions set forth in this Attachment
6, GTE shall record and provide to AT&T agreed upon detail information
associated with a call to an AT&T local exchange customer whose telephone
number has been ported from GTE under INP as further described in the
Local Number Portability Attachment to this Agreement.
7.2 When an IXC terminates an interLATA or IntraLATA toll call to an AT&T
local exchange customer whose telephone number has been ported from GTE,
the Parties agree that AT&T shall receive those IXC access charges
associated with end office switching, local transport, RIC and CCL, AS
appropriate, and such other applicable charges. GTE shall be entitled
only to receive any access tandem fees and associated local transport
charges, and any INP fees (i.e., such as RCF charges) set forth in this
Agreement. When a call for which access charges are not applicable is
terminated to an AT&T local exchange customer whose telephone number has
been ported from GTE the Parties
Attachment 6
Appendix B
Page 5
agree that the mutual compensation arrangements described in this Agreement
shall apply.
ATTACHMENT 6, APPENDIX C
------------------------
INTERCONNECTION BILLING AND RECORDING
-------------------------------------
TABLE OF CONTENTS
-----------------
APPENDIX C................................................................. 1
INTERCONNECTION BILLING AND RECORDING...................................... 1
1. General................................................................. 1
2. Meet Point Billing...................................................... 1
3. Mutual Compensation..................................................... 2
4. Issuance of Meet Point Billing Data and Mutual Billing Data............. 3
5. Testing Requirements.................................................... 3
Attachment 6
Appendix C
Page 1
APPENDIX C
----------
INTERCONNECTION BILLING AND RECORDING
-------------------------------------
1. GENERAL
-------
This Section describes the Meet Point Billing and Mutual Compensation
requirements applicable when AT&T is Interconnected to GTE network
facilities.
2. MEET POINT BILLING
------------------
2.1 AT&T and GTE will establish meet-point billing ("MPB") arrangements in
accordance with the Meet Point Billing guidelines adopted by and
contained in the OBF's MECAB and MECOD documents. Both Parties will
use their best reasonable efforts, individually and collectively, to
maintain provisions in their respective federal and state access
tariffs, and/or provisions within the National Exchange Carrier
Association ("NECA") Xxxxxx Xx. 0, or any successor tariff to reflect
the MPB arrangements identified in this Agreement, in MECAB and in
MECOD.
2.2 AT&T and GTE will implement the "Multiple Xxxx/Multiple Tariff" option
in order to xxxx any interexchange carrier ("IXC") for that portion of
the Unbundled Network Elements provided by AT&T or GTE. For all
traffic carried over the MPB arrangement, AT&T and GTE shall xxxx each
other all applicable elements at the rates specified in this
Agreement. Charges for those Unbundled Network Elements shall be
billed as set forth in Appendix B of this Attachment.
2.3 GTE and AT&T shall require any new IXC to notify both GTE and AT&T
using the existing ASR process in accordance with MECOD ordering
guidelines.
2.4 GTE and AT&T agree that in an MPB arrangement where one Party provides
local transport and the other Party provides the end office switching,
the Party who provides the end office switching is entitled to xxxx
any residual interconnection charges ("RIC") and common carrier line
("CCL") charges associated with the traffic. The Parties further agree
that in those MPB situations where one Party sub-tends the other
Party's access tandem, the Party providing the access tandem is only
entitled to xxxx the access tandem fee and any associated local
transport charges. The Parties also agree that the Party who provides
the end office switching is entitled to xxxx end office switching
fees, local transport charges, RIC and CCL charges, as appropriate,
and such other applicable charges.
Attachment 6
Appendix C
Page 2
2.5 GTE and AT&T will record and transmit MPB information in accordance
with the standards and in the format set forth in this Attachment. GTE
and AT&T will coordinate and exchange the billing account reference
("BAR") and billing account cross reference ("BACR") numbers for the
MPB arrangements described in this Attachment. Each Party will notify
the other if the level of billing or other BAR/BACR elements change,
resulting in a new BAR/BACR number.
2.6 If MPB data is not processed and delivered by either GTE or AT&T and
in turn such Party is unable to xxxx the IXC for the appropriate
charges, the Party who failed to deliver the data will be held liable
for the amount of the unbillable charges.
2.7 If MPB data is not submitted within fifteen (15) days of their
recording or is not in the proper format as set forth in this
Attachment, and if as a result the other Party is delayed in billing
the IXC for the appropriate charges it incurs, the delaying Party
shall pay the other Party a late MPB data delivery charge which will
be the total amount of the delayed charges times the highest interest
rate (in decimal value) which may be levied by law for commercial
transactions, compounded daily for the number of days from the date
the MPB charges should have been received to and including the date
the MPB charge information is actually received.
2.8 Errors in MPB data exchanged by the Parties may be discovered by AT&T,
GTE or the billable IXC. Both AT&T and GTE agree to provide the other
Party with notification of any discovered errors within two (2)
business days of the discovery. The other Party shall correct the
error within eight (8) business days of notification and resubmit the
data. In the event the errors cannot be corrected within the time
period specified above, the erroneous data shall be considered lost.
If MPB data is lost due to incorrectable errors or otherwise, the
Parties shall follow the procedures set forth in the Customer Billing
Data Attachment of this Agreement and compensate the other for the
lost MPB billing data.
2.9 Neither AT&T nor GTE will charge the other for the services rendered,
or for information required for Collocation as set forth in this
Attachment except those MPB charges specifically set forth herein.
Both Parties will provide the other a single point of contact to
handle any MPB questions.
3. MUTUAL COMPENSATION
-------------------
3.l The Parties shall xxxx each other reciprocal compensation in
accordance with the standards set forth in this Agreement for traffic
terminated to the other Party's customer, where both such customers
bear NPA-NXX designations associated with the same LATA or other
authorized area (e.g., extended area service zones in adjacent LATAs),
including those traffic types that have been
Attachment 6
Appendix C
Page 3
traditionally referred to as "local calling," as "extended area
service (EAS)," and as "intraLATA toll." Where GTE is the recording
company, such traffic shall be recorded and transmitted to AT&T in
accordance with this Attachment. Further, the traffic exchanged
pursuant to this Attachment shall be measured in billing minutes of
use and shall be in tenths of conversation seconds. The total
conversation seconds per chargeable traffic type will be totaled for
the entire monthly billing cycle and then rounded to the next whole
conversation minute. Reciprocal compensation for the termination of
this traffic shall be charged at rates specified in Part V, Attachment
15 and Attachment 14.
3.2 In lieu of the reciprocal compensation arrangement described above and
where permitted by state law or Commission regulation or order, the
Parties may elect in writing to adopt a xxxx and keep compensation
arrangement or such other mutually agreed upon compensation
arrangement.
4. ISSUANCE OF MEET POINT BILLING DATA AND MUTUAL BILLING DATA
-----------------------------------------------------------
4.1 GTE and AT&T shall issue the data required to implement Section 2 of
this Appendix (i.e. Meet Point Billing Data) and Section 3 of this
Appendix (i.e. Mutual Compensation) as provided in EMR format via
Connect:Direct as provided in Section 2.5 of this Attachment.
5. TESTING REQUIREMENTS
--------------------
The Parties shall adhere to the same testing requirements and
specifications for transmitting Meet Point Billing data and Mutual
Compensation data as applicable to the recording of Call Information
as set forth in Section 2.5 of this Attachment.
ATTACHMENT 7
------------
PROVISION OF CUSTOMER USAGE DATA
--------------------------------
TABLE OF CONTENTS
-----------------
PROVISION OF CUSTOMER USAGE DATA.................................... 1
1. Introduction..................................................... 1
2. General Requirements for Recorded Usage Data..................... 1
3. Usage Data Specifications........................................ 1
4. Recorded Usage Data Format....................................... 2
5. Recorded Usage Data Reporting Requirements....................... 2
6. Recording Failures............................................... 4
7. Charges.......................................................... 5
8. Local Account Maintenance........................................ 5
9. Clearinghouse Procedures......................................... 5
APPENDIX I.......................................................... 7
SECTION I: SCOPE.................................................. 8
SECTION II: RECORDED USAGE TO BE TRANSMITTED TO AT&T............... 9
SECTION III: GTE TO AT&T USAGE FEED................................. 10
SECTION IV: AT&T PROCESSING REQUIREMENTS........................... 15
SECTION V: TEST PLANS AND ACTIVITIES.............................. 17
SECTION VI: POST DEPLOYMENT ACTIVITIES............................. 19
SECTION VII: SUBAPPENDICES.......................................... 23
APPENDIX II......................................................... 31
Attachment 7
Page 1
PROVISION OF CUSTOMER USAGE DATA
--------------------------------
1. INTRODUCTION
------------
1.1 This Attachment sets forth the terms and conditions for GTE's provision of
recorded usage data (as defined in this Attachment) to AT&T. Recorded Usage
Data shall be provided by GTE to AT&T when AT&T purchases Network Elements,
Combinations, or Local Services from GTE.
2. GENERAL REQUIREMENTS FOR RECORDED USAGE DATA
--------------------------------------------
2.1 GTE shall provide AT&T with Recorded Usage Data in accordance with this
Attachment.
2.2 GTE's provision of Recorded Usage Data to AT&T shall be in accordance with
AT&T's Direct Measures of Quality (DMOQs) set forth in Attachment 12.
2.3 GTE shall retain Recorded Usage Data in accordance with applicable law and
regulation.
3. USAGE DATA SPECIFICATIONS
-------------------------
3.1 To the extent that GTE records such information for itself, GTE will record
usage originating from AT&T Customers using the GTE provided Element or
Local Services, which include intraLATA toll and local usage. Recorded
Usage Data includes, but is not limited to, the following categories of
information:
. Call Attempts
. Completed Calls
. Use OF CLASS/LASS/Custom Features
. Calls To Information Providers Reached Via GTE Facilities And
Contracted By GTE
. Calls To Directory Assistance Where GTE Provides Such Service To
An AT&T Customer
. Calls Completed Via GTE Provided Operator Services Where GTE
Provides Such Services To AT&T's Local Service Customer
. For GTE Provided CENTRANET Service, Station Level Detail for calls
outside the CENTRANET group
. Records Shall Include Complete Call Detail And Complete Timing
Information
. Recording Of Completed Calls Which GTE Does Not Record For Its Own
Service Offerings (e.g., Flat Rate Free Calling Area Service)
Attachment 7
Page 2
In the event GTE does not record the above information for itself, GTE
will record such information subject to AT&T's agreement to pay its
proportionate share of costs associated with such recording.
3.2 GTE shall provide to AT&T Record Usage Data for AT&T Customers only in
unrated format, except for rated incollects and except as provided in
Section 3.3 following. GTE will not submit other carrier local usage
data as part of the AT&T Recorded Usage Data.
3.3 Calls to information providers referenced in Section 3.1 preceding
shall be provided to AT&T in rated format for billing to the customer.
3.3.1 The parties also agree to establish settlement procedures to permit
AT&T to recourse to GTE amounts AT&T Customers refuse to pay for these
rated information provider charges forwarded by GTE to AT&T for
billing.
3.4 End user customer usage records and station level detail records shall
be in packs in accordance with EMR standards.
4. RECORDED USAGE DATA FORMAT
--------------------------
4.1 GTE will provide Recorded Usage Data in the EMR format and by
category, group and record type, as specified in the AT&T Customer
Usage Data Transfer Requirements, March 1996 ("Data Requirements")
which is attached hereto and incorporated herein as Appendix 11.
4.2 GTE shall include the Working Telephone Number (WTN) of the call
originator on each EMR call record.
4.3 End user customer usage records and station level detail records shall
be in packs in accordance with EMR standards.
5. RECORDED USAGE DATA REPORTING REQUIREMENTS
------------------------------------------
5.1 GTE shall segregate and organize the Recorded Usage Data in accordance
with AT&T's instructions.
5.2 GTE shall provide segregated Recorded Usage Data to multiple AT&T
xxxxxx locations as designed by AT&T.
5.3 GTE shall transmit Data Requirements formatted Recorded Usage Data to
AT&T via CONNECT: Direct as designated by AT&T. In the event that
usage transfer cannot be accommodated by CONNECT: Direct because of
extended (one business day or more) facility outages, or if facilities
do not exist, GTE will contract for a courier service to transport the
data tapes. Data
Attachment 7
Page 3
transported to AT&T on tape or cartridge via a courier will have the
physical characteristics indicated in SUBAPPENDIX A. AT&T's intent is
for variable block format (2476 bytes) with a LRLECL of 2472. The charge
for said service shall be as set forth in Attachment 14.
5.3.1 GTE will provide AT&T with contacts for sending/receiving usage files.
AT&T will provide GTE with contacts responsible for receiving usage
transmitted by GTE and usages tapes from a courier service in the event
of a facility outage.
5.4 AT&T will test and certify the CONNECT:Direct interface to ensure the
accurate receipt of Recorded Usage Data. GTE shall make any changes
necessary to pass the AT&T CONNECT:Direct certification process.
5.5 GTE shall provide Recorded Usage Data to AT&T within the time frames
specified in Attachment 12.
5.6 GTE will establish a single point of contact to respond to AT&T call
usage, data error, and record transmission inquiries.
5.7 The Recorded Usage Data EMR format, content, and transmission process
will be tested as specified by AT&T
5.8 When requested by AT&T for security purposes, GTE shall provide AT&T
with Recorded Usage Data promptly. If not available in EMR format, the
Recorded Usage Data may be provided in AMA format.
5.9 USAGE SUMMARY
Messages will be transmitted, via a direct feed, to AT&T in standard EMR
format. The following is a list of EMR records that AT&T can expect to
receive from GTE:
Header Record 20-20-01
Trailer Record 20-20-02
Detail Records 01-01-01, 06, 07, 08, 09, 16, 18, 31, 32, 33, 35, 37,
80, 81, 82, 83, 10-01-01, 06, 07, 08, 09, 16, 18, 31,
32, 35, 37, 80, 81, 82, 83
Credit Records 03-01-XX
Rated Credits 41-01-XX
Cancel Records 51-01-XX
Attachment 7
Page 4
Correction Records 71-01-XX
*Category 01 is utilized for Rated Messages; Category 10 is utilized
for Unrated Messages
In addition, GTE should provide a 42-50-01 Miscellaneous Charge record
to support the Special Features Star Services (see Appendix II,
Subappendix E for specific details) if these features are part of
GTE's resale product.
For detailed information regarding EMR, refer to the current version
of the BellCore Practice BR010-200-010 document.
5.10 AT&T and GTE will track pack number to control input based upon
invoice sequencing criteria. GTE will be notified of sequence failures
identified by AT&T and resend procedures are to be invoked.
5.11 AT&T upon receipt of cancel/connection records, will perform their
current matching functionality to identify the original message to be
connected/canceled. Processing will be dependent upon individual
negotiations.
6. RECORDING FAILURES
------------------
6.1 Loss of Recorded Usage Data - AT&T Recorded Usage Data determined to
have been lost, damaged or destroyed as a result of an error or
omission by GTE in its performance of the recording function shall,
upon AT&T's request, be recovered by GTE at no charge to AT&T. In the
event the data cannot be recovered by GTE, GTE shall estimate the
messages and associated revenue, with assistance from AT&T, based upon
the method described below. This method will be applied on a
consistent basis, subject to modifications agreed to by GTE and AT&T.
This estimate will be used to adjust amounts AT&T owes GTE for
services GTE provides in conjunction with the provision of Recorded
Usage Data.
6.1.1 Partial Loss - GTE shall review its daily controls to determine if
data has been lost. When there has been a partial loss, actual message
and minute volumes shall be reported, if possible. Where actual data
are not available, a full day shall be estimated for the recording
entity, as outlined in Section 6.1.3 following. The amount of the
partial loss is then determined by subtracting the data actually
recorded for such day from the estimated total for such day.
6.1.2 Complete Loss - Estimated message and minute volumes for each loss
consisting of an entire AMA tape or entire data volume due to its loss
prior to or during processing, lost after receipt, degaussed before
processing, receipt of a blank or unreadable tape, or lost for other
causes, shall be reported.
Attachment 7
Page 5
6.1.3 Estimated Volumes - From message and minute volume reports for the
entity experiencing the loss, GTE shall secure message/minute counts
for the four (4) corresponding days of the weeks preceding that in
which the loss occurred and compute an average of these volumes. GTE
shall apply the appropriate average revenue per message ("arpm")
provided by AT&T to the estimated message volume to arrive at the
estimated lost revenue. Within forty-five (45) business days of the
Effective Date of this Agreement, the Parties will mutually agree on a
minimum threshold for application of this Section 6.1.3 Section 6.1.3
will be modified as set forth below.
6.1.3.1 If the day is not a holiday but one (1) (or more) of the preceding
corresponding days is a holiday, use additional preceding weeks in
order to procure volumes for two (2) non-holidays in the previous two
(2) weeks that correspond to the day of the week that is the day of
the loss.
6.1.3.2 If the loss occurs on a weekday that is a holiday (except Christmas),
GTE shall use volumes from the two (2) preceding Sundays.
6.1.3.3 If the loss occurs on Mother's Day or Christmas, GTE shall use volumes
from that day in the preceding year (if available).
6.2 AT&T may also request data be provided that has previously been
successfully provided by GTE to AT&T. GTE shall provide such data to
the extent available subject to AT&T's agreement to pay relevant
charges on a case-by-case basis.
7. CHARGES
-------
GTE shall xxxx and AT&T shall pay the charges set forth in Part V and
Attachment 14 for Recorded Usage Data. Billing and payment shall be in
accordance with the applicable terms and conditions set forth in this
Agreement.
8. LOCAL ACCOUNT MAINTENANCE
-------------------------
8.1 When AT&T purchase Local Service from GTE, and, as appropriate, when
AT&T purchases certain Unbundled Network Elements, GTE shall provide
AT&T with Local Account Maintenance as described in Appendix III of
this Attachment. These procedures are in addition to Service Order
procedures set forth in Part I and Attachment 4 to this Agreement.
9. CLEARINGHOUSE PROCEDURES
------------------------
9.1 The Parties acknowledge that calls will be placed using the service of
one Party that will be billable to customers of the other Party. In
order to ensure
Attachment 7
Page 6
that these calls are properly accounted for and billed to the
appropriate customer, the Parties agree to work together and, when
required, with other carriers, to establish clearinghouse procedures
to accomplish these objectives. It is the intention of the Parties
that these negotiations will be completed within six (6) months of the
Effective Date of this Agreement. These procedures will establish the
following:
9.1.1 AT&T shall have access to the Bellcore CMDS process for transmitting,
receiving, and settling calling card, in-collect, and out-collect
inter-region messages.
9.1.2 AT&T shall have access to the Bellcore company regional process for
receiving and settling calling card, in-collect, and out-collect
intra-region messages.
9.1.3 In the event a clearinghouse procedure is not in place upon the
Effective Date of this Agreement, GTE will implement an interim
arrangement with AT&T.
Appendix I
Page 7
APPENDIX I
TO
ATTACHMENT 7
CUSTOMER USAGE DATA
TRANSFER REQUIREMENTS
Appendix I
Page 8
SECTION I: SCOPE
---------- -----
1. GENERAL
-------
This Appendix addresses the transmission by GTE of AT&T Customer usage to
AT&T.
1.1 USAGE SUMMARY
Messages will be transmitted, via a direct feed, to AT&T in standard EMR
format. The following is a list of EMR records that AT&T can expect to
receive from GTE:
Header Record 20-20-01
Trailer Record 20-20-02
Detail Records* 01-01-01, 06, 07, 08, 09, 16, 18, 31, 32, 33, 35, 37,
80, 81 82, 83
10-01-01, 06, 07, 08, 09, 16, 18, 31, 32, 35, 37, 80,
81, 82, 83
Credit Records 03-01-XX
Rated Credits 41-01-XX
Cancel Records 51-01-XX
Correction Records 71-01-XX
*Category 01 is utilized for Rated Messages; Category 10 is utilized for
Unrated Messages
In addition, GTE shall provide a 42-50-01 Miscellaneous Charge record to
support the Special Features Star Services (see Subappendix E for specific
details) if these features are part of GTE's offerings.
For detailed information regarding EMR, refer to the current version of the
BellCore Practice BR010-200-010 Appendix.
2. APPENDIX CONTENT
----------------
This Appendix describes baseline requirements for the transfer of GTE
recorded, unrated usage to AT&T. Testing requirements and the reports
needed to ensure data integrity are also included. Additional requirements
and implementation details may be identified for conditions unique to GTE.
Modifications and/or exceptions to this Appendix must be negotiated and
mutually agreed upon by GTE and AT&T.
Appendix I
Page 9
SECTION II: RECORDED USAGE TO BE TRANSMITTED TO AT&T
----------- -----------------------------------------
1. GENERAL
-------
This section addresses the types of usage to be transmitted by GTE to
AT&T.
1.1 Usage To Be Transferred To AT&T
1.1.1 AT&T Usage To Be Transferred
The following messages recorded by GTE are to be transmitted to AT&T.
GTE recorded usage includes all usage by AT&T Customers.
NOTE: Rated incollect messages should be transmitted via the direct
feed and can be intermingled with the unrated messages. No special
packing is needed.
At the discretion of AT&T, any of the mentioned messages that cannot
be rated and/or billed AT&T may be returned to GTE via a direct
returns fees. Returned messages will be sent to GTE in EMR format.
Standard EMR return codes will be utilized.
File transfer specifications are included within Section 3.
1.2 AT&T Usage
The Recorded Usage Data in a resale environment includes all intraLATA
toll and local usage. GTE will provide AT&T with unrated EMR records
associated with all intraLATA toll and local usage which they record
on AT&T's behalf. Any Category, Group and/or Record types approved in
the future for GTE will be included if they fall within definition of
local service resale. AT&T shall be given notification of
implementation of a new type within the negotiated timeframes.
NOTE: GTE messages will be packed using the packing criteria outlined
in Section 3.4.8. It is important to note that all GTE messages will
be packed together (intermingled) based on the appropriate AT&T Send
To/Xxxx To XXX combination. Specific categories, groups, and record
types will not be packed separately.
Appendix I
Page 10
SECTION III: GTE TO AT&T USAGE FEED
------------ ----------------------
1. GENERAL
-------
This section contains the information required to GTE to transmit the
usage defined in Section II to AT&T. This section specifically
addresses the dataset requirements and processing.
1.1 Detailed EMR Record Edits
AT&T will perform detailed record edits on the unrated and rated
messages upon receipt form GTE. Messages that fail these edits may be
returned to GTE.
1.2 Duplicate Record Checks
AT&T will perform record checks on the unrated and rated messages to
validate the duplicate messages are not sent by GTE to AT&T.
1.3 GTE to AT&T Usage Feed
1.3.1 Usage Data Transport Requirements
GTE will provide the transport facility between GTE location and the
AT&T location. It is AT&T's intent that usage data be transmitted via
CONNECT:Direct whenever possible. In the event usage transfer cannot
be accommodated by CONNECT:Direct because of extended (one(1) business
day or longer) facility outages, or if facilities do not exist, GTE
will contract for a courier service to transport the data via tape.
GTE will provide AT&T with contacts, Remote Identifiers (IDs), and
expected usage data volumes for each sending location.
AT&T will provide contacts responsible for:
Receiving usage transmitted by GTE.
Receiving usage tapes from a courier service in the event of a
facility outage.
1.3.2 Physical Characteristics
Data transported to AT&T on tape or cartridge via a courier will have
the physical characteristics indicated in Subappendix A. At&T's intent
is for variable block format (2,476 bytes) with a LRECL of 2472.
1.3.3 Data Delivery Schedules
Data will be delivered to AT&T by GTE daily (Monday through Friday)
unless
Appendix I
Page 11
otherwise negotiated. AT&T and/or GTE Data Center holidays are
excluded. GTE and AT&T will exchange schedules of designated Data
Center holidays.
1.3.4 Resending Data
AT&T will notify GTE of resend requirements if a pack or entire
dataset must be replaced due to pack rejection, damage in transit,
dataset name failure, etc.
1.3.5 Pack Rejection
Critical edit failure on the Pack Header or Pack Trailer records will
result in pack rejection (e.g., detail record count not equal to grand
total included in the pack trailer). Notification of pack rejection
will be made by AT&T within one (1) business day of processing.
Rejected packs will be corrected by GTE and retransmitted to AT&T by
GTE.
1.3.6 Held Packs And Messages
AT&T and GTE will track pack number to control input based upon
invoice sequencing criteria. GTE will be notified of sequence failures
identified by AT&T and resend procedures are to be invoked.
1.3.7 Data Content Requirements
EMR is the format to be used for usage data provided to AT&T.
1.3.8 XXX Packing Requirements
A pack shall contain a minimum of one message record or a maximum of
9,999 message records plus a pack header record and a pack trailer
record. A file transmission contains a maximum of 99 packs. A dataset
shall contain a minimum of one pack. GTE will provide AT&T one dataset
per sending location, with the agreed upon XXX/OCN populated in the
Header and Trailer records.
Within the Header and Trailer records, the FROM XXX identifies the
location that will be sending usage to AT&T. GTE will populate the
FROM XXX field with the unique numeric value indentifying the location
that is sending the data to AT&T. GTE will populate the Send To/Xxxx
To XXX fields with the appropriate AT&T XXX values. Also, Pack Header
and Trailer will have the OCN appropriately populated.
The FROM XXX, OCN, and Remote Identifiers will be used by AT&T to
control invoice sequencing and each will have its own invoice
controls. The FROM XXX will also be used to determine where the
message returns file,
Appendix I
Page 12
containing any misdirected and unguidable usage, will be sent.
The file's Record Format (RECFM) will be Variable Block (VB) Size
2,476 and the Logical Record Length (LRECL) will be 2,472 bytes.
Compaction requirements can be found in Subappendix B hereto.
AT&T has no special sort requirements for the packs sent by GTE.
1.3.9 Dataset Naming Convention
GTE will transmit the usage to AT&T using the following dataset naming
conventions. The dataset name (DSN) will be partitioned into five
nodes, separated by periods as follows:
NODE 1BB03PXNN*
NODE 2. IBMUP
NODE 3 (To be determined during negotiations)
NODE 4. USAGE
NODE 5. GNNNW00* (Generational Dataset to be incremented by sender).
* The italicized "N" represents numeric fields determined during
negotiations.
1.3.10 Control Reports
AT&T accepts input data provided by GTE in EMR format in accordance
with the requirements and specifications detailed in this section of
the Attachment. In order to ensure the overall integrity of the usage
being transmitted from GTE TO AT&T, data transfer control reports will
be required. These reports shall be provided by AT&T to GTE on a daily
or otherwise negotiated basis and reflect the results of the
processing for each pack transmitted by GTE.
1.3.11 Message Validation Reports
AT&T will provide the following three (3) daily (or otherwise
negotiated) Message Validation reports to the designated GTE System
Control Coordinator. These reports will be provided for all data
received within GTE Local Resale Feed and will be transmitted Monday
through Friday whether or not there have been any files transmitted.
1.3.11.1 Message Validation Pack Reject Report (A7287)
This report provides information on packs rejected by AT&T. It lists
the header and trailer record of each rejected pack and indicates the
error codes and the associated error message which explains why the
pack was rejected.
Appendix I
Page 13
An example of the report and a list of Valid Error Codes and
associated error messages are provided in Subappendix B hereto.
1.3.11.2 Message Validation Pack Accepted Report (A7288)
This report provides vital statistics and control totals by Record ID,
Type of Service, Message Counts and Record Counts, for all valid,
rejected and dropped messages. The information is provided in the
following report formats and control levels:
1. RLEC Total Messages
2. RLEC Total Records
3. XXX Total Messages
4. XXX Total Records
5. Pack Total (Record Counts and Message Counts)
The first four report formats include percentages that indicate the
relationship of the daily input volume by Record ID and Type of Record
to the total input volume provided by an XXX and GTE.
An example of the report is provided in Subappendix C hereto.
1.3.11.3 Message Validation EMR Detail Error Report (A7289)
An EMR detailed error report is generated for each pack/invoice that
is received and processed by AT&T. The report lists, in vertical
format, the complete 175 byte EMR record that has failed to pass the
initial edit criteria. It prints this detailed information only for
the first five EMR records that share a common error condition. The
error condition is flagged on the report by one of two possible error
codes preceding the field value. The error codes are:
(C) DENOTES CRITICAL ERRORS
(I) DENOTES INFORMATION ERRORS
The last two pages of the report for a given pack/invoice provide the
following control totals:
Total Errors for each Field
Total Records Received
Total Records Dropped
Total Records Rejected to MIU
Pack Reject Rate
Appendix I
Page 14
Total Default Count (represents the number of Files on all of the
input records that had to be programmatically altered to meet the EMR
standards and specifications.)
If the entire pack/invoice has been rejected because of a Critical
Error Rate greater than 0.5%, the last page of the report will display
such a statement enclosed in asterisks.
An example of the report is provided in Subappendix D hereto.
1.3.11.4 Control Reports - Distribution
Since GTE is not receiving control reports, dataset names will be
established during detailed negotiations.
Appendix I
Page 15
SECTION IV: AT&T PROCESSING REQUIREMENTS
---------- ----------------------------
1. GENERAL
-------
This section contains requirements for AT&T processing of Recorded
Usage Data that has been transmitted to AT&T for billing.
1.1 AT&T Rating Process
1.1.1 Message Rating
AT&T will rate any individual messages (as defined in Section II),
that have not already been rated by GTE (information provider messages
will be rated by GTE), prior to transmitting the usage to a billing
environment within AT&T.
1.1.2 Application Of Taxes/Fees/Surcharges
AT&T will apply taxes, fees and surcharges as appropriate for the
individual messages and/or customer accounts. The application of all
taxes, fees and surcharges will be applied on all intraLATA local and
toll usage received from GTE.
1.1.3 Duplicate Messages
AT&T has existing duplicate checks as part of their message
processing or billing functions. AT&T will perform these checks on the
rated/unrated messages sent pursuant to GTE duplicate message
disposition procedures and reports will be identified by AT&T during
negotiations.
1.1.4 Record Edits
1.1.4.1 AT&T Record Edits
AT&T will perform detailed record edits on the rated and unrated
messages, prior to transmitting them to the billing environment. Rated
and unrated records that do not pass AT&T edits will be returned to
GTE.
1.1.4.2 GTE Record Edits
If GTE has existing detailed record edits for rated and unrated
messages, GTE is to perform these edits.
Rated and unrated records that do not pass AT&T edits will be returned
to GTE. GTE will attempt to perform error correction on all records
requiring such action as agreed upon through the detailed negotiations
process.
Appendix I
Page 16
1.1.5 AT&T To GTE Message Returns
At the discretion of AT&T, customer usage data sent to AT&T by GTE
that cannot be guided to an AT&T billed account or that cannot be
processed will be returned to GTE with the appropriate industry
standard return codes.
1.1.6 Cancel/Correction Records
AT&T, upon receipt of cancel/correction records, will perform their
current matching functionality to identify the original message to be
canceled/corrected. (Processing will be dependent upon individual
negotiations.)
Appendix 1
Page 17
SECTION V: TEST PLANS AND ACTIVITIES
---------- -------------------------
1. GENERAL
-------
This section defines GTE and AT&T activities which are required prior to
implementation. The tests and activities described are necessary to ensure
a smooth, accurate and well-programmed conversion. Specific test dates will
be identified through the negotiations process.
1.1 INTERFACE TESTING
The Parties agree to usage interface testing between GTE and AT&T. The
purpose of this test is to ensure that the usage described in Section II
preceding can be sent by either Party and can be accepted and processed by
the other Party. GTE will provide a test file to AT&T's designated Regional
Processing Center (RPC) in the format that will be used for live day-to-day
processing. The file will contain one (1) full day's production usage. The
format of the file will conform to the requirements shown in Section III.
AT&T will review the file and verify that it conforms to its data center
requirements. AT&T will notify GTE in writing whether the format is
acceptable, AT&T will also provide GTE with the agreed-upon control reports
as part of this test.
AT&T will provide a test file to GTE's designated Regional Processing
Center (RPC) in the format that will be used for live day-to-day
processing. The file will contain one (1) full day's production usage. The
format of the file will conform to the requirements shown in Section III.
GTE will review the file and verify that it conforms to its data center
requirements. GTE will notify AT&T in writing whether the format is
acceptable. GTE will also provide AT&T with the agreed-upon control reports
as part of this test.
1.2 OPERATIONAL TEST
The purpose of this test is to ensure that volumes of usage in consecutive
sequence can be extracted, distributed, and processed by GTE and AT&T.
GTE is required to provide AT&T with GTE recorded, unrated usage (as
defined in Section 2) for a minimum of five (5) consecutive days. AT&T will
provide GTE with the message validation reports associated with test usage.
AT&T will rate and process the unrated intraLATA toll and local usage.
AT&T will process this data to test bills. AT&T may request that the test
usage contain specific usage volumes and characteristics to ensure a
complete test. Specific usage volumes and characteristics will be discussed
during detailed negotiations.
Appendix I
Page 18
1.3 Test File
Test data should be transported via CONNECT:Direct whenever possible.
In the event that courier service must be used to transport test
media, the physical tape characteristics to be used are described in
Subappendix A hereto.
Appendix I
Page 19
SECTION VI: POST DEPLOYMENT ACTIVITIES
----------- --------------------------
1. GENERAL
-------
Requirements for ongoing maintenance of the usage feeds between AT&T and
GTE are described on this section. Included are minimal requirements for
day to day control of the regularly scheduled transfer of GTE unrated and
rated usage data and procedures for introducing and verifying AT&T/GTE
System Changes.
1.1 Control Maintenance And Review
1.1.1 Periodic Review
Control procedures for all usage transferred between GTE and AT&T will
require periodic review. This review may be included as part of an annual
audit of GTE by AT&T or as part of the normal production interface
management function. Breakdowns which impact the flow of usage between
GTE and AT&T must be identified and jointly resolved as they occur. The
resolution may include changes to control procedures, as similar problems
would be avoided in the future. Any changes to control procedures would
need to be mutually agreed upon by AT&T and GTE.
1.1.2 Retention of Records
Data back-up will be retained for forty-five (45) days. GTE shall
maintain a machine readable back-up copy of the message detail provided
to AT&T for a minimum of forty-five (45) calendar days. AT&T will
maintain the message detail received from GTE for a minimum period of
forty-five (45) calendar days. Designated AT&T personnel will provide
these records to GTE or its authorized agents upon written request. GTE
will also provide any data back to AT&T upon their written request.
1.2 GTE Software Changes
When GTE plans to introduce any software changes which impact the format
or content structure of the usage data feed to AT&T, designated GTE
personnel will notify AT&T no less than one hundred twenty (120) calendar
days before such changes are implemented.
GTE will communicate the projected changes to the appropriate groups in
AT&T so that potential impacts on AT&T processing can be determined.
Appendix I
Page 20
AT&T personnel will review the impact of the change on the entire
control structure as described in Section 1.5, Post Conversion Test
Plan, herein. AT&T will negotiate any perceived problems with GTE and
will arrange to have the data tested utilizing the modified software.
If it is necessary for GTE to request changes in the schedule, content
or format of usage data transmitted to AT&T, GTE will notify AT&T.
1.3 AT&T Requested Changes
If it is necessary for AT&T to request changes in the schedule,
content, or format of the usage data transmitted from GTE, AT&T will
notify GTE.
When the negotiated changes are to be implemented, AT&T and/or GTE
will arrange for testing of the modified data as described in Section
1.5, Post Conversion Test Plan.
1.4 AT&T Software Changes
When AT&T plans to introduce any software changes which may impact the
format or content structure of the usage data transmitted from GTE,
AT&T will notify the designated GTE personnel, no less than one
hundred twenty (120) calendar days before such changes are
implemented.
The AT&T contact will communicate the project changes to the
appropriate groups in GTE so that potential impacts on GTE processing
can be determined.
AT&T will negotiate any perceived problems with GTE and will arrange
to have the data tested utilizing the modified software.
Altering the one hundred twenty (120) day window for introducing
software changes can be negotiated by both companies, dependent upon
the scope and impact of the change.
Appendix I
Page 21
1.5 Post-Conversion Test Plan
The test plan described below is designed to encompass all types
of changes to the usage data transferred by GTE to AT&T and the
methods of transmission for that data.
1.5.1 GTE System Change Description
For a GTE system change, GTE shall provide AT&T with an overall
description of the change, stating the objective and a brief
explanation of the reasons for the change.
During the initial negotiations regarding the change, GTE shall
provide a list of the specific records and/or systems impacted by
the change to designated AT&T personnel.
Finally, GTE shall also provide AT&T a detailed description of
the changes to be implemented. It shall include sufficient detail
for designated AT&T personnel to analyze and estimate the effects
of the changes and to design tests to verify the accuracy of the
implementation.
1.5.2 Change Negotiations
GTE and AT&T will provide mutual written change notifications.
AT&T shall be notified in writing of all proposed change
negotiations initiated by GTE. In turn, AT&T will notify GTE of
proposed change negotiations initiated by AT&T.
After formal notification of planned changes, whether originated
by GTE or AT&T, designated AT&T personnel will schedule
negotiation meetings as required with designated GTE personnel.
The first meeting should produce the overall change description
(if not previously furnished) and the list of records and/or
systems affected.
In subsequent meetings, GTE shall provide the detailed
description of changes to be implemented. After reviewing the
described changes, designated AT&T personnel will negotiate a
detailed test procedure with GTE.
1.5.3 Control Change Analysis
Based on the detailed description of the changes provided by GTE,
and the review of the projected changes by AT&T, designated AT&T
personnel will:
1.5.3.1 Determine the impact of the changes on the overall structure.
1.5.3.2 Determine whether any single change has a potential control
impact (i.e., high error rate on individual records that might
result in pack rejection).
Appendix I
Page 22
1.5.3.3 Determine whether any controls might be adversely affected.
1.5.3.4 Arrange for appropriate control structure changes to meet any of
the above conditions.
1.5.4 Verification Of Changes
Based on the detailed description of changes furnished by GTE,
designated AT&T personnel will:
1.5.4.1 Determine the type of change(s) to be implemented.
1.5.4.2 Develop a comprehensive test plan.
1.5.4.3 Negotiate scheduling and transfer of modified data with GTE.
1.5.4.4 Negotiate testing of modified data with the appropriate AT&T RPC.
1.5.4.5 Negotiate processing of verified data through the AT&T billing
system with the RPC.
1.5.4.6 Arrange for review and verification of testing with appropriate
AT&T groups.
1.5.4.7 Arrange for review of modified controls, if applicable.
1.5.5 Introduction of Changes
When all the testing requirements have been met and the results
reviewed and accepted, designated AT&T personnel will:
1.5.5.1 Negotiate an implementation schedule.
1.5.5.2 Verify the existence of a contingency plan with the appropriate
AT&T personnel.
1.5.5.3 Arrange for the follow-up review of changes with appropriate AT&T
personnel.
1.5.5.4 Arrange for appropriate changes in control program, if
applicable.
1.5.5.5 Arrange for long-term functional review of impact of changes on
the AT&T billing system, i.e., accuracy, timeliness, and
completeness.
Appendix I
Page 23
SECTION VII: SUBAPPENDICES
------------ -------------
SUMMARY OF SUBAPPENDICES
Subappendix A
-------------
Physical Characteristics Of Data Tapes/
Cartridges
Subappendix B
-------------
Message Validation Pack Reject Report (A7287)
Subappendix C
-------------
Message Validation Pack Accepted Report (A7288)
Subappendix D
-------------
Message Validation EMR Detail Error Report (A7289)
Subappendix E
-------------
Special Features Star Services
Appendix I-A
Page 1
SUBAPPENDIX A
PHYSICAL CHARACTERISTICS OF DATA TAPES/CARTRIDGES
Data transported to AT&T by GTE, or to GTE by AT&T, on tape or cartridge via a
courier will have the following physical characteristics:
Tape: 9-track, 6250 (or 1600) BPI (Bytes per inch)
Cartridge: 38,000 BPI (Bytes per inch)
LRECL: 2,472 Bytes
Parity: Odd
Character Set: Extended Binary Coded Decimal Interchange Code
(EBCDIC)
External labels: Exchange Carrier Name, Dataset Name (DSN) and
volume serial number
Internal labels: IBM Industry OS labels will be used. They consist
of a single volume label and two sets of header
and trailer labels.
One file per sending 104 bytes EMR compacted format plus location
with variable modules as applicable.
length records
Appendix I-B
Page 1
SUBAPPENDIX B
MESSAGE VALIDATION PACK REJECT REPORT (A7287) MM/DD/YY HH:MM:SS
RETEN CODE: 01R-00300
--------------------------------------------------------------------------------
COMPANY XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX REMOTE ID 9999X FROM BSID 999
HEADER RECORD ID DATE CREATED INVOICE NUMBER XXXX CO ID XXXX XXX IX CARRIER IND XX XX
000000 99-99-99 99 99 999 999 9999
TOTAL REC.
TRAILER RECORD ID DATE CREATED INVOICE NUMBER XXXX CO ID XXXX XXX IX CARRIER IND CO ID
COUNT
999999 99-99-99 99 99 999 999 9999
ERRORS ERROR CODE ERROR MESSAGE
EC99.9
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Appendix I-?
Page 2
SUBAPPENDIX B (CONT'D)
MESSAGE VALIDATION PACK REJECT REPORT (A7287)
ERROR CODE ERROR MESSAGES
--------------------------------------------------------------------------------
EC01.2 First record after trailer is not a Pack Header.
--------------------------------------------------------------------------------
EC03.2 From XXX is not numeric.
--------------------------------------------------------------------------------
EC04.3 Invoice number on header invalid.
--------------------------------------------------------------------------------
EC04.5 Company ID not numeric.
--------------------------------------------------------------------------------
EC04.6 Independent company ID is not numeric.
--------------------------------------------------------------------------------
EC04.7 Header Record ID is invalid.
--------------------------------------------------------------------------------
EC04.8 Trailer Record ID is invalid.
--------------------------------------------------------------------------------
EC04.9 Trailer Record count invalid.
--------------------------------------------------------------------------------
EC05.0 Duplicate pack.
--------------------------------------------------------------------------------
EC05.1 Old Pack.
--------------------------------------------------------------------------------
EC05.2 XXX not found on table.
--------------------------------------------------------------------------------
EC07.3 Error rate greater than invoice file threshold for XXX
invoice number.
--------------------------------------------------------------------------------
EC12.0 Remote ID in Dataset is not valid.
--------------------------------------------------------------------------------
EC20.0 No detail records in pack.
--------------------------------------------------------------------------------
EC13.0 Invalid status on Pack Header.
--------------------------------------------------------------------------------
EC27.0 Pack exceeds limit of 9,999 detail records.
--------------------------------------------------------------------------------
EC40.9 Pack Header record is missing.
--------------------------------------------------------------------------------
EC41.0 Trailer record is missing.
--------------------------------------------------------------------------------
EC42.0 Trailer message volume is not equal to accumulated message
volume.
--------------------------------------------------------------------------------
EC44.0 Header/Trailer date is invalid.
--------------------------------------------------------------------------------
EC45.0 From XXX on Trailer Record is not equal to the from XXX on
Header Record.
--------------------------------------------------------------------------------
EC46.0 Invoice number on Trailer Record is not equal to the invoice
number on the Header Record.
--------------------------------------------------------------------------------
Appendix-C
Page 1
SUBAPPENDIX C - MESSAGE VALIDATION PACK ACCEPTED REPORT (A7288)
MM/DD/YY-----HH:MM:SS
RETEN CODE: 01R-00300
-------------------------------------------------------------------------------------------------------------------
COMPANY XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX FORM XXX INVOICE NO. DATE CREATED
TOTAL RECORDS RECEIVED
-------------------------------------------------------------999---------99------------MM/DD/YY--------------------------
--ZZ.ZZ9
-------------RECORD
COUNTS-----------------------------------MESSAGE COUNTS-------------------------------------------------
RECORD ID TYPE OF RECORDVALID--------REJECTED------DROPPED--------TOTAL-------VALID------REJECTED-----
-DROPPED---TOTAL
010102 OUTWATS (NON-SMDR) ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010103 OUTWATS (SMDR) ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010104 800 SERVICE ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
TOTAL WATS/800
010101 MTS ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010106 NON-DIAL CONFER BRIDGE ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010107 NON-DIAL CONFER LEG RECORD ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010108 DIAL CONFERENCE BRIDGE ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010111 ALLIANCE (AGTC) ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010116 DIAL-IT SERVICE ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
Appendix 1-C
Page 2
010132 DIRECTORY ASSISTANCE ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010180 MARINE/AIRCRAFT ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010181 RADIO LINK ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010182 MARINE NON-DIAL CONFER BRIDGE ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010183 MARINE NON-DIAL CONFER LEG REC. ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
0101XX OTHER MTS RECORDS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
TOTAL NORTH AMERICAN MTS
010201 IOTC/IDDD MTS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
0102XX IOTC/IDDD OTHERS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010301 IOTC BFC MTS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
0103XX IOTC BFC OTHERS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010401 IOC MTS ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
0104XX IOC OTHERS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
010501 IOC MTS ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
0105XX IOC OTHERS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
TOTAL OVERSEAS MTS
015002 OUTWATS LINE SUMMARY ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
Appendix 1- C
Page 3
015004 800 LINE SUMMARY ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
015032 DIR. ASSISTANCE LINE SUMMARY ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
TOTAL OVERSEAS MTS
03XXXX CREDIT REQUESTS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
51/52 CANCEL REQUESTS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
71/72 CORRECTION REQUESTS ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZ9
ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
INVALID RECORD IDENTIFICATION ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9
ZZ.ZZZ9
PACK TOTALS ZZ.ZZ9 ZZ.ZZ9ZZ.ZZ9 ZZ.ZZ9 ZZ.ZZZ9 ZZ.ZZZ9 ZZ.ZZZ9
Appendix-D
Page 1
SUBAPPENDIX D
PAPER COPY OF A REPORT TO BE INCLUDED WITH DISTRIBUTION
APPENDIX I - E
Page 1
SUBAPPENDIX E
SPECIAL FEATURES STAR SERVICES
The following are STAR Services supported by these Local Resale requirements
to date. When identified, additional services can be negotiated to be
included in this Resale offer.
1) Busy Redial/................................. This feature allows a customer to redial a number
Last Number Redial when a Busy signal is encountered.
2) Call Return/Missed Call Dialing.............. This feature allows a customer to automatically
return the most recent incoming call, even if it
is not answered.
3) Call Trace................................... This feature allows the tracing of nuisance calls.
4) Automatic Redial............................. This feature allows a customer to automatically
redial the last number dialed.
To provide for the transfer and billing of these features the following
requirements apply:
For all "per use" STAR Features the 'Miscellaneous Charge Line Summary
Non-Detail Charge' 425001 record should be used and be populated as
follows:
----------------------------------------------------------------------------------------------------------
CONNECT TIME POSITIONS 55 - 60 MUST BE POPULATED
----------------------------------------------------------------------------------------------------------
MISCELLANEOUS TEXT CODE POSITIONS 168 - 172 1) BUSY REDIAL/LAST NUMBER REDIAL
POPULATE WITH '00001'
----------------------------------------------------------------------------------------------------------
MISCELLANEOUS TEXT CODE POSITIONS 168 - 172 2) CALL RETURN/LAST NUMBER REDIAL
POPULATE WITH '00002'
----------------------------------------------------------------------------------------------------------
MISCELLANEOUS TEXT CODE POSITIONS 168 - 172 3) CALL TRACE
POPULATE WITH '00003'
----------------------------------------------------------------------------------------------------------
MISCELLANEOUS TEXT CODE POSITIONS 168 - 172 4) 3-WAY CALLING
POPULATE WITH '00004'
----------------------------------------------------------------------------------------------------------
MISCELLANEOUS TEXT CODE POSITIONS 168 - 172 5) AUTOMATIC REDIAL
POPULATE WITH '00005'
----------------------------------------------------------------------------------------------------------
NOTE: For fields not specifically defined, the standard EMR format for a 425001
record should be used.
Appendix II
Page 31
APPENDIX 11
TO
ATTACHMENT 7
LOCAL
ACCOUNT MAINTENANCE
Appendix II
Page 32
LOCAL ACCOUNT MAINTENANCE REQUIREMENTS
1. GENERAL
In a Resale environment the goal is to enable AT&T to create an
account maintenance structure congruent to GTE. In the current LEC environment,
the LEC has access to all of the customer account data, network switch activity
and current status, and new and existing customer account data. In order to
obtain the data necessary to satisfy AT&T Local Account Maintenance
requirements, GTE must support three key Local Account Maintenance requirements.
1.1 REQUIREMENT #1 - LSP Change Notification Feed
SITUATION: A Customer initiates a change from AT&T to another LSP by
contacting the New LSP. (LSP Change Notification Feed)
GTE shall issue and provide to AT&T at the end of each business day a
service activation report IN AN ELECTRONIC FORMAT reflecting change
activity occurring on the previous day.
Create an end-of-day LSP Change Notification Feed:
PURPOSE: To convey to AT&T that a customer has left the LSP and moved
to a new LSP. The new LSP could either be another Reseller, GTE or Facilities
based provider.
DATA DELIVERY SCHEDULE: Five days a week, volumes fluctuating with
change activity.
DATA TRANSFER REQUIREMENTS: Batch feed, sent end-of-day, via
Connect/Direct NDM sent within 24 hours of the switch being provisioned.
AT&T DATA CENTER RECEIVING NODE: NDMATTA1
DATASET NAME: TMCD.LOCAL.LSPOUT.(+l) = Generation dataset
Appendix II
Attachment 7
Page 33
1.1 REQUIREMENT #2 - LSP SERVICE ORDER PIC ONLY CHANGE PROCESS
SITUATION: Customer has AT&T for Local Service and contacts AT&T
---------
requesting a change of PIC only from one XX Xxxxxxx to another.
AT&T LOCAL Process: LD PIC Changes will be accepted by AT&T.
------------------
AT&T will enter the PIC Change into the service order system, and will generate
an LD PIC Change Order which will be sent to GTE for provisioning.
SWP REQUIREMENT: Accept a PIC Only Change for an existing AT&T
---------------
customer via the current Service Order feed. Provision the network, and convey
the confirmation of the PIC Only order via the current Work Order Completion
feed.
1.2 REQUIREMENT #3 - IXC PIC CHANGE PROCESS
SITUATION: Customer has AT&T and contacts a New IXC to change PIC to
---------
new XX Xxxxxxx.
Upon receipt of an IXC-initiated '01' PIC order on a Resold line:
GTE will reject the '01' order. Create the appropriate Industry
Standard '3148', with the Local Service Provider ID of the Reseller
and send the reject to the originating IXC. The reject must be
returned within one business day.
NOTE: If GTE refuses to provide the Local Service Provider ID the
record can be rejected with the Industry Standard transaction
code '3147'.
1.3 PIC RESTRICTED
In order for GTE to appropriately reject an IXC initiated "01" PIC
Order on an AT&T WTN, GTE must implement a specific up-front edit. Do
not apply a 'PIC Freeze' or a 'PIC Restriction'.
If the submitted WTN is a resold line assigned to AT&T (LSP ID 7421),
reject the "01" PIC order with TCSI 3148. Populate LSP ID 7421 in
the CARE record and return to the submitting IXC. If GTE were to
reject the
Appendix II
Page 34
order for the reason of "restricted PIC" rather than "resold line,"
the submitting IXC would not know the line was resold. This would
further delay the IXC's attempt to provision the line with the correct
LSP.
The above edit process has nothing to do with "PIC Restriction." It is
not AT&T's intent to provide GTE with end user PIC Restriction
information since an end user's request for PIC restriction will be
resident only on AT&T data bases. IXC initiated PIC orders received by
AT&T will be edited for restricted PIC and returned to the submitting
IXC with the appropriate reject TCSI if the WTN is found to be
restricted.
ATTACHMENT 8
------------
INTERIM NUMBER PORTABILITY
--------------------------
TABLE OF CONTENTS
-----------------
SECTION PAGE
------- ----
1. GTE PROVISIONING OF INTERIM NUMBER PORTABILITY................. 1
2. INTERIM NUMBER PORTABILITY (INP) METHODS....................... 1
3. REQUIREMENTS FOR INP........................................... 3
Attachment 8
Page 1
INTERIM NUMBER PORTABILITY
--------------------------
1. GTE PROVISIONING OF INTERIM NUMBER PORTABILITY
----------------------------------------------
GTE shall provide, to the extent technically feasible, interim number
portability (INP) in accordance with requirements of the Act and FCC
96286. INP will be provided with minimum impairment of functionality,
quality, reliability and convenience to subscribers of AT&T services.
INP by remote call forwarding shall be made available for ordering by
AT&T upon approval of this Agreement.
2. INTERIM NUMBER PORTABILITY (INP) METHODS
----------------------------------------
2.1 INP METHODS
INP shall be provided by Remote Call Forwarding (RCF), Flexible Direct
Inward Dialing (Flex DID) or Route Indexing (RI). AT&T shall specify
on a per telephone number basis which method is to be employed and GTE
shall provide such method to the extent technically feasible. If Flex-
DID or RI are ordered but not immediately available, GTE may
substitute another INP method until the requested service is
available, provided however that GTE shall provide to AT&T both Flex-
DID and RI within six (6) months of the approval of this Agreement.
2.2 REMOTE CALL FORWARDING
Remote Call Forwarding (RCF) is an existing switch-based GTE service
that may be used to provide subscribers with limited service-provider
LNP by redirecting calls within the telephone network. When RCF is
used to provide LNP, calls to the ported number will first route to
the GTE switch to which the ported number was previously assigned. The
GTE switch will then forward the call to a number with an NXX
associated with the AT&T operated switch to which the number is
ported. AT&T shall specify the number of paths required to handle
multiple simultaneous calls to the same ported telephone number.
2.3 ROUTE INDEXING
Route Indexing (RI) may take one of two forms: Directory Number-Route
Indexing - End Office (DNRI-EO) or Directory Number Route Indexing-
Portability Hub (DNRI-PH).
2.3.1 When a call to the ported number reaches the GTE switch, DNRI-EO will
route the dialed number directly to AT&T over end-office to end-office
interconnection trunking, for call completion.
Attachment 8
Page 2
2.3.2 When a call to the ported number reaches the GTE switch, DNRI-PH will
prefix the dialed number with a pseudo NPA code. The pseudo code will
cause the call to be routed to AT&T at the GTE switch's serving tandem
office. The pseudo code is removed by the tandem office and the dialed
number is routed directly to AT&T, over interconnection trunking for
call completion.
2.3.3 AT&T shall designate only one of either DNRI-EO or DNRI-PH to be
employed at a GTE end office switch. However, if AT&T designates
DNRI-EO be employed at a GTE end office switch at whose serving tandem
office AT&T has ordered DNRI-PH, any overflow calls to ported numbers
shall be sent to the serving tandem via the DNRI-PH method.
2.3.4 For the RI methods of INP, the interconnection trunking arrangements
shall be made according to the interconnection Agreements between AT&T
and GTE and shall be in place prior to the ordering of RI INP for
individual ported telephone numbers.
2.4 FLEX DIRECT INWARD DIALING
When a call to the ported number reaches the GTE switch, Flex-DID will
route the dialed number directly to AT&T, over end-office to end-
office, one-way DID trunking with multi-frequency (MF) signaling for
call completion. At GTE's option, GTE shall provide SS7 signaling with
Flex-DID where technically feasible.
2.4.1 Flex-DID does not allow for overflow routing. MF signaling does not
allow for passing the Calling Party Line Identification (CLID) to
AT&T.
2.4.2 GTE shall exchange with AT&T, SS7 TCAP messages as required for the
implementation of Custom Local Area Signaling Services (CLASS) or
other features available in the GTE network.
2.4.3 GTE shall disclose to AT&T any technical or capacity limitations that
would prevent use of a requested INP implementation in a particular
switching office. GTE and AT&T shall cooperate in the process of
provisioning INP to minimize customer out-of-service time.
2.4.4 AT&T shall have the right to use the existing GTE 911 infrastructure
for all 911 capabilities. With respect to 911 service associated
with ported numbers under INP, GTE agrees that all ported directory
numbers (DN) will remain in-the Public Service Answering Points (PSAP)
routing databases. When RCF is used, both the ported numbers and
shadow numbers for AT&T ported subscribers shall be stored in PSAP
databases. AT&T shall have the right to verify the accuracy of the
information in the PSAP databases.
Attachment 8
Page 3
3. REQUIREMENTS FOR INP
--------------------
3.1 WHITE AND YELLOW PAGE LISTINGS
GTE shall provide and maintain for AT&T one (1) white page and one (1)
yellow page (if applicable) listing for each AT&T subscriber that has
ported its number from GTE, consistent with that specified for
Provisioning in this Agreement.
3.2 The listing and handling of listed and nonlisted telephone numbers
will be least at parity with that provided by GTE to its own
customers.
3.3 CUTOVER PROCESS
GTE shall cooperate in the process of porting numbers from one carrier
to the other so as to limit service outage for the ported subscriber.
3.4 TESTING
GTE shall cooperate in testing ported telephone numbers to assure call
completion.
3.5 NON-GEOGRAPHIC NUMBERS
GTE shall not be required to provide number portablility for
nongeographic services (e.g., 500 and 900 NPAs and 976 NXX number
services) under this Agreement.
3.5.1 Compensation arrangements for terminating local traffic between GTE
and AT&T shall apply to ported Calls.
3.5.2 GTE shall pay to AT&T a portion of the terminating access revenue for
calls transported from the interexchange carrier to AT&T via a GTE
porting office.
3.6 TREATMENT OF TLN CALLING CARDS
3.6.1 GTE shall allow AT&T to order provisioning of TLN calling cards and
Billed Number Screening (BNS), in its LIDB, for ported numbers, as
specified by AT&T. GTE shall continue to allow AT&T access to its
LIDB. Other LIDB provisions are specified in this Agreement.
ATTACHMENT 9
------------
NETWORK SECURITY
----------------
TABLE OF CONTENTS
-----------------
NETWORK SECURITY......................................................... 1
1. Protection of Service and Property.................................... 1
2. Revenue Protection.................................................... 2
3. Law Enforcement Interface............................................. 3
4. Impairment of Service................................................. 3
Attachment 9
Page 1
NETWORK SECURITY
----------------
1 PROTECTION OF SERVICE AND PROPERTY
----------------------------------
GTE shall exercise the same degree of care to prevent harm or damage
to AT&T, its employees, agents or customers, or their property as it
employs to protect its own personnel, customers and property, etc.
GTE, its employees, agents, or representatives agree to take
reasonable and prudent steps to protect AT&T property and services,
including, but not limited to:
1.1 Restricting access to AT&T's collocation space as set forth in
applicable GTE state and federal collocation tariffs. Additionally,
GTE agrees that the following terms and conditions shall apply to
access to AT&T's collocation space:
1.1.1 GTE shall implement adequate measures to control access to collocation
cages.
1.1.2 Collocation space shall comply with all applicable fire and safety
codes.
1.1.3 Doors with removable hinges or inadequate strength shall be monitored
by an alarm connected to a manned site. All other alarms monitoring
AT&T collocation space provided by GTE shall also be connected to a
manned site. AT&T may, at its option, provide its own intrusion alarms
for its collocated space.
1.1.4 GTE shall control janitorial access to collocation cages, and restrict
such access to approved and certified employees, agents or
contractors.
1.1.5 GTE shall establish procedures for access to collocation cages by GTE
and non-GTE emergency personnel, and shall not allow access by
security guards unless such access comports with this Section and is
otherwise allowed under applicable GTE state and federal collocation
tariffs.
1.1.6 GTE shall retain a master key to AT&T's collocation space for use only
in event of emergency as detailed in applicable GTE state and federal
tariffs. At AT&T's option, the Parties shall review key control
procedures no more frequently than twice in any twelve month period.
At any time, AT&T may elect to change keys if it suspects key control
has been lost, provided, however, that GTE will be provided with a
master key in accord with this Section.
Attachment 9
Page 2
1.1.7 Not more frequently than twice a year, AT&T may audit the security and
access procedures and equipment applicable to its collocated space and
the central office housing the collocation space. Access by personnel
necessary to conduct such an audit shall be limited as set forth in
applicable GTE state and federal collocation tariffs. Should AT&T
identify deficiencies in security and access procedures and equipment,
as a result of such audits or otherwise, the cost, terms and
conditions of the correction of such deficiencies shall be negotiated
in good faith between the Parties.
1.2 In order to protect customer proprietary information, ensure both
ongoing operational and update integrity of databases, and control
access to the ability to disconnect end users on authorized ports, in
cases in which there are shared systems access to GTE systems, GTE
will provide access controls to its system based upon GTE's internal
security standards, which standards shall include, at minimum,
traditional log in and password procedures. AT&T shall be responsible
for AT&T control installation.
2. REVENUE PROTECTION
------------------
2.1 The Parties shall work cooperatively with each other to utilize
present and future fraud prevention or revenue protection features,
including prevention, detection, or control functionality embedded
within the network. These features include, but are not limited to,
screening codes, call blocking of international, 800, 900/976, and 700
numbers and the capability to require end-user entry of an
authorization code for dial tone on a per line basis, in accordance
with applicable laws, regulations and tariffs. GTE will provide call
blocking of 700 and 800/888 numbers when technically feasible and when
made available to GTE end users, in accordance with applicable laws,
regulations and tariffs. GTE shall provide access to fraud prevention,
detection and control functionality within pertinent Operations
Support Systems ("OSS"), provided, however, that such access will only
be provided to those systems which GTE provides to itself.
2.2 If AT&T has uncollectible or unbillable revenue resulting from, but
not confined to, provisioning, maintenance, or signal network routing
errors which are the responsibility of GTE, GTE shall issue AT&T a
credit for the monthly recurring charge or other charges for the
underlying Local Service or Network Element on a pro-rata basis for
the period of time during which the error occurred.
2.3 If AT&T has uncollectibe or unbillable revenue resulting from the
accidental or malicious alteration of software underlying Network
Elements or their subtending operational support systems by
unauthorized third parties for which GTE has administrative control of
access to said Network Element or operational support system software,
GTE shall issue AT&T a credit for the monthly recurring charge or
other charges for the underlying Local Service
Attachment 9
Page 3
or Network Element on a pro-rata basis for the period of time during
which the alteration occurred.
2.4 If AT&T has uncollectible or unbillable revenues resulting from the
unauthorized physical attachment to loop facilities (under GTE's
responsibility or control) from the Main Distribution Frame up to and
including the Network Interface Device, including clip-on fraud, GTE
shall issue AT&T a credit for the monthly recurring charge or other
charges for the underlying Local Service or Network Element on a pro-
rata basis for the period of time during which the unauthorized
attachment occurred.
2.5 GTE shall provide quick/soft dial tone to allow only the completion of
calls to termination points required by law and to establish service.
3. LAW ENFORCEMENT INTERFACE
-------------------------
3.1 Except to the extent not available in connection with GTE's operation
of its own business, GTE shall provide seven day a week/ twenty-four
hour a day installation and information retrieval pertaining to
emergency traps, assistance involving emergency traces and emergency
information retrieval on customer invoked CLASS services, including,
without limitation, call traces requested by AT&T.
3.2 GTE agrees to work jointly with AT&T in security matters to support
law enforcement agency requirements for taps, traces, court orders,
etc. Charges for providing such services for AT&T Customers will be
billed to AT&T.
3.3 GTE will, in nonemergency situations, inform the requesting law
enforcement agencies that the end-user to be wire tapped, traced, etc.
is an AT&T Customer and shall refer them to AT&T.
4. IMPAIRMENT OF SERVICE
---------------------
4.1 The characteristics and methods of operation of any circuits,
facilities or equipment of either Party connected with the services,
facilities or equipment of the other Party pursuant to this Agreement
shall not interfere with or impair service over any facilities of the
other Party, its affiliated companies, or its connecting and
concurring carriers involved in its services, cause damage to their
plant, violate any applicable law or regulation regarding the invasion
of privacy of any communications carried over the Party's facilities
or create hazards to the employees of either Party or to the public
(each hereinafter referred to as an "Impairment of Service").
4.2 If either Party causes an Impairment in Service, the Party whose
network or service is being impaired (the "Impaired Party") shall
promptly notify the Party causing the Impairment of Service (the
"Impairing Party") of the nature
Attachment 9
Page 4
and location of the problem and that, unless promptly rectified, a
temporary discontinuance of the use of any circuit, facility or
equipment may be required. The Impairing Party and the Impaired Party
agree to work together to attempt to promptly resolve the Impairment
of Service. If the Impairing Party is unable to promptly remedy the
Impairment of Service, then the Impaired Party may at its option
temporarily discontinue the use of the affected circuit, facility or
equipment.
Attachment 10
Page 1
ATTACHMENT 10
-------------
ACRONYMS
--------
--------------------------------------------------------------------------------
ACRONYM DEFINITION
--------------------------------------------------------------------------------
AAA American Arbitration Association
--------------------------------------------------------------------------------
AIN Advanced Intelligent Network
--------------------------------------------------------------------------------
ALEC Alternative Local Exchange Carrier
--------------------------------------------------------------------------------
ALI Automatic Location Indicator
--------------------------------------------------------------------------------
ALI/DMS Automatic Location Identification/Data Management Systems
--------------------------------------------------------------------------------
AMA Automated Message Accounting
--------------------------------------------------------------------------------
ANSI American National Standards Institute
--------------------------------------------------------------------------------
ARPM Average Revenue Per Message
--------------------------------------------------------------------------------
ARU Audio Response Unit
--------------------------------------------------------------------------------
ATIS Alliance for Telecom Industry Solutions
--------------------------------------------------------------------------------
ATIWC AT&T Initial Wire Center
--------------------------------------------------------------------------------
ATM Asynchronous Transfer Mode
--------------------------------------------------------------------------------
BICI Broadband Inter-Carrier Interface
--------------------------------------------------------------------------------
BITS Building Integrated Timing Supply
--------------------------------------------------------------------------------
BLV Busy Line Verification
--------------------------------------------------------------------------------
BRCS Business and Residential Customer Service
--------------------------------------------------------------------------------
C Network Element Combination
--------------------------------------------------------------------------------
C-DTTA Combo of Dedicated Transport & Tandem
--------------------------------------------------------------------------------
C-LPLS Combo of Loop & Local Switching
--------------------------------------------------------------------------------
C-LSCTSSDBTS *
--------------------------------------------------------------------------------
CABS Carrier Access Billing Systems
--------------------------------------------------------------------------------
CAMA ANI Centralized Automatic Message Accounting - Automatic
Number Identification
--------------------------------------------------------------------------------
CAP Competitive Access Provider
--------------------------------------------------------------------------------
CARE Customer Account Record Exchange
--------------------------------------------------------------------------------
CCITT Consultative Committee on International Telegraph &
Telephone
--------------------------------------------------------------------------------
CCS Communications Channel Signaling
--------------------------------------------------------------------------------
CCSNIS Common Channel Signaling Network Interface
Specification
--------------------------------------------------------------------------------
CIC Carrier Identification Code
--------------------------------------------------------------------------------
CLASS Custom Local Area Signaling Service
--------------------------------------------------------------------------------
CLC Carrier Liasion Committee
--------------------------------------------------------------------------------
CLEC Competitive Local Exchange Carrier
--------------------------------------------------------------------------------
CLLI Common Language Location Identifier
--------------------------------------------------------------------------------
*Combo of: Local Switching, Common Transport, Signaling, Databases & Tandem
Switching
Attachment 10
Page 2
--------------------------------------------------------------------------------
CMIP Coded Xxxx Inversion Protocol
--------------------------------------------------------------------------------
CNA Customer Name & Address
--------------------------------------------------------------------------------
CO Central Office
--------------------------------------------------------------------------------
CPE Customer Premises Equipment
--------------------------------------------------------------------------------
CRDD Customer Requested Due Dates
--------------------------------------------------------------------------------
CT Common Transport
--------------------------------------------------------------------------------
CTI Customer Type Indicator
--------------------------------------------------------------------------------
CY Current Year
--------------------------------------------------------------------------------
DA Directory Assistance
--------------------------------------------------------------------------------
DACS Digital Access Crossconnect Systems
--------------------------------------------------------------------------------
DB Database
--------------------------------------------------------------------------------
DB Service Central Points/Databases
--------------------------------------------------------------------------------
DCC Data Communications Channel
--------------------------------------------------------------------------------
DCS Digital Cross-Connect System
--------------------------------------------------------------------------------
DID Direct Inward Dialing
--------------------------------------------------------------------------------
DLC Digital Loop Carrier
--------------------------------------------------------------------------------
DLCI Data Link Connection Identifier
--------------------------------------------------------------------------------
DMOQs Direct Measures of Quality
--------------------------------------------------------------------------------
DN Directory Numbers
--------------------------------------------------------------------------------
DN-RI Directory Number - Route Index
--------------------------------------------------------------------------------
DS-1 Digital Signal Level One
--------------------------------------------------------------------------------
DS-3 Digital Signal Level Three
--------------------------------------------------------------------------------
DS0 Digital Signal Level Zero
--------------------------------------------------------------------------------
DSN Data Set Name
--------------------------------------------------------------------------------
DSX Diqital Cross Connect
--------------------------------------------------------------------------------
DT Dedicated Transport
--------------------------------------------------------------------------------
DTMF Dual-Tone Multi Frequency
--------------------------------------------------------------------------------
E Network Element
--------------------------------------------------------------------------------
E&M Ear & Mouth Signaling
--------------------------------------------------------------------------------
E-LP Element Loop
--------------------------------------------------------------------------------
EAMF Equal Access Multi-Frequency
--------------------------------------------------------------------------------
EBCDIC Extended Binary-Coded Decimal Interexchange Code
--------------------------------------------------------------------------------
EBI Electronic Bonding Interface
--------------------------------------------------------------------------------
EFT Electronic Fund Transfer
--------------------------------------------------------------------------------
EI Electronic Interface
--------------------------------------------------------------------------------
EI Emergency Interrupt
--------------------------------------------------------------------------------
EMR Exchange Message Record
--------------------------------------------------------------------------------
EO End Office
--------------------------------------------------------------------------------
ESF Extended Super Frame
--------------------------------------------------------------------------------
ESL Essential Service Line
--------------------------------------------------------------------------------
ETTR Estimated Time to Repair
--------------------------------------------------------------------------------
FDI Feeder Distribution Interface
--------------------------------------------------------------------------------
FN Fiber Node
--------------------------------------------------------------------------------
Attachment 10
Page 3
--------------------------------------------------------------------------------
FOC Firm Order Confirmation
--------------------------------------------------------------------------------
FRF Frame Relay Forum
--------------------------------------------------------------------------------
FUNI Framebased User to Network Interface
--------------------------------------------------------------------------------
GTT Global Title Translation
--------------------------------------------------------------------------------
HDT Host Digital Terminal
--------------------------------------------------------------------------------
HFC Hybrid Fiber Coax
--------------------------------------------------------------------------------
HFC-HDT Hybrid Fiber Coax - Host Digital Terminal
--------------------------------------------------------------------------------
ID Remote Identifiers
--------------------------------------------------------------------------------
IEC Interexchange Carrier
--------------------------------------------------------------------------------
IECs Interexchange Carriers
--------------------------------------------------------------------------------
IEEE Institute of Electrical and Electronic Engineers
--------------------------------------------------------------------------------
IISP Interim Interswitch Signaling Protocol
--------------------------------------------------------------------------------
ILEC Incumbent Local Exchange Carrier
--------------------------------------------------------------------------------
IN Intelligent Network
--------------------------------------------------------------------------------
INA Integrated Network Access
--------------------------------------------------------------------------------
INP Interim Number Portability
--------------------------------------------------------------------------------
ISDN Integrated Services Digital Network
--------------------------------------------------------------------------------
ISDNUP Integrated Services Digital Network User Part
--------------------------------------------------------------------------------
ISI Industry Support Interface
--------------------------------------------------------------------------------
ISNI Intermediate Signal Network Identifier
--------------------------------------------------------------------------------
ISO International Standardization Organization
--------------------------------------------------------------------------------
ISUP Integrated Services User Part
--------------------------------------------------------------------------------
ITU International Telecommunications Union
--------------------------------------------------------------------------------
IVMS Interswitch Voice Messaging Service
--------------------------------------------------------------------------------
IXC Interexchange Carrier
--------------------------------------------------------------------------------
XXX Local Account Maintenance
--------------------------------------------------------------------------------
LARG LIDB Access Routing Guide
--------------------------------------------------------------------------------
LASS Local Area Signaling Services
--------------------------------------------------------------------------------
LATA Local Access Transport Area
--------------------------------------------------------------------------------
LC Loop Concentrator/Multiplexor
--------------------------------------------------------------------------------
LCC Line Class Code
--------------------------------------------------------------------------------
LD Loop Distribution
--------------------------------------------------------------------------------
LEC Local Exchange Carrier
--------------------------------------------------------------------------------
LEC DA LEC Directory Assistance
--------------------------------------------------------------------------------
LEC SCE LEC Service Creation Environment
--------------------------------------------------------------------------------
LEC SCP LEC Service Control Point
--------------------------------------------------------------------------------
LEC SMS LEC Service Management System
--------------------------------------------------------------------------------
LEC SSP LEC Service Switching Point
--------------------------------------------------------------------------------
LERG Local Exchange Routing Guide
--------------------------------------------------------------------------------
LF Loop Feeder
--------------------------------------------------------------------------------
LGX Lightguide Cross-Connect
--------------------------------------------------------------------------------
LIDB Line Information Data Base
--------------------------------------------------------------------------------
LMI Local Management Interface
--------------------------------------------------------------------------------
Attachment 10
Page 4
--------------------------------------------------------------------------------
LNP Local Number Portability
--------------------------------------------------------------------------------
LP Loop
--------------------------------------------------------------------------------
LRECL Logical Record Length
--------------------------------------------------------------------------------
LRN Local Routing Number
--------------------------------------------------------------------------------
LS Local Switching
--------------------------------------------------------------------------------
LSO Local Serving Office
--------------------------------------------------------------------------------
LSP Local Service Provider
--------------------------------------------------------------------------------
LSSGR LATA Switching Systems Generic Requirements
--------------------------------------------------------------------------------
MDF Main Distribution Frame
--------------------------------------------------------------------------------
MDU Multiple Dwelling Unit
--------------------------------------------------------------------------------
MDU/BCL Multiple Dwelling Unit/Business Customer Location
--------------------------------------------------------------------------------
MF Multi-Frequency
--------------------------------------------------------------------------------
MIB Management Information Base
--------------------------------------------------------------------------------
MLT Mechanized Loop Tests
--------------------------------------------------------------------------------
MOP Methods of Procedure
--------------------------------------------------------------------------------
MOS Modified Operator Services
--------------------------------------------------------------------------------
MR Modification Request
--------------------------------------------------------------------------------
MRVT MTP Routing Verification Test
--------------------------------------------------------------------------------
MSAG Master Street & Address Guide
--------------------------------------------------------------------------------
MTP Message Transfer Port
--------------------------------------------------------------------------------
NDM Network Data Mover
--------------------------------------------------------------------------------
NEBS Network Equipment Building System
--------------------------------------------------------------------------------
NID Network Interface Device
--------------------------------------------------------------------------------
NIU Network Interface Unit
--------------------------------------------------------------------------------
NMS Network Management System
--------------------------------------------------------------------------------
NNI Network to Network Interface
--------------------------------------------------------------------------------
NVT Network Validation Test
--------------------------------------------------------------------------------
OAM Operation and Maintenance
--------------------------------------------------------------------------------
OAM&P Operations Administration Maintenance & Provisioning
--------------------------------------------------------------------------------
OBF Ordering & Billing Forum
--------------------------------------------------------------------------------
OC Optical Carrier
--------------------------------------------------------------------------------
OCN Operating Company Number
--------------------------------------------------------------------------------
ODS Optical Distribution
--------------------------------------------------------------------------------
OLI Originating Line Indicator
--------------------------------------------------------------------------------
OMAP Operations, Maintenance & Administration Part
--------------------------------------------------------------------------------
ORT Operational Readiness Test
--------------------------------------------------------------------------------
OS Operator Services
--------------------------------------------------------------------------------
OSPS Operator Services Position System
--------------------------------------------------------------------------------
OSS Operations Support Systems
--------------------------------------------------------------------------------
OSSGR Operator Services Systems Generic Requirements
--------------------------------------------------------------------------------
OUTPLOC LSP Change Notification
--------------------------------------------------------------------------------
PBX Private Branch Exchange
--------------------------------------------------------------------------------
PDH Plesiochronous Digital Hierarchy
--------------------------------------------------------------------------------
Attachment 10
Page 5
--------------------------------------------------------------------------------
PEC Primary Exchange Carrier
--------------------------------------------------------------------------------
PIC Primary Interexchange Carrier
--------------------------------------------------------------------------------
PLOC Primary Local Operating Carrier
--------------------------------------------------------------------------------
PNP Permanent Number Portability
--------------------------------------------------------------------------------
POI Point of Interface/Interconnection
--------------------------------------------------------------------------------
PON Purchase Order Number
--------------------------------------------------------------------------------
POT Point of Termination
--------------------------------------------------------------------------------
POTS Plain Old Telephone Service
--------------------------------------------------------------------------------
PRI Primary Rate Interface
--------------------------------------------------------------------------------
PSAP Public Safety Answering Point
--------------------------------------------------------------------------------
PUC Public Utilities Commission
--------------------------------------------------------------------------------
XXX Regional Accounting Office
--------------------------------------------------------------------------------
RCF Remote Call Forwarding
--------------------------------------------------------------------------------
RECFM Record Format
--------------------------------------------------------------------------------
RI Route Index
--------------------------------------------------------------------------------
RI-PH Route Index - Portability Hub
--------------------------------------------------------------------------------
ROW Right of Way
--------------------------------------------------------------------------------
RPC Reqional Processing Center
--------------------------------------------------------------------------------
RSM Remote Switch Module
--------------------------------------------------------------------------------
RT Remote Terminal
--------------------------------------------------------------------------------
SAG Street Address Guide
--------------------------------------------------------------------------------
SCCP Signaling Connection Control Point
--------------------------------------------------------------------------------
SCP Service Control Points
--------------------------------------------------------------------------------
SDH Synchronous Digital Hierarchy
--------------------------------------------------------------------------------
SECAB Small Exchange Carrier Access Billing
--------------------------------------------------------------------------------
SL Siqnaling Link Transport
--------------------------------------------------------------------------------
SMDI-E Standard Message Desk Interface - Enhanced
--------------------------------------------------------------------------------
SMS Service Management System
--------------------------------------------------------------------------------
SNMP Simple Network Management Protocol
--------------------------------------------------------------------------------
S/0 Service Order
--------------------------------------------------------------------------------
SONET Synchronous Optical Network
--------------------------------------------------------------------------------
SPOC Sinqle Point of Contact
--------------------------------------------------------------------------------
SPOI Signaling Point of Interconnection
--------------------------------------------------------------------------------
SRVT SCCP Routing Verification Test
--------------------------------------------------------------------------------
SS SS7 Message Transfer & Connection Control
--------------------------------------------------------------------------------
SS7 Signaling System 7
--------------------------------------------------------------------------------
SSP Switching Services Port
--------------------------------------------------------------------------------
STP Signaling Transfer Point
--------------------------------------------------------------------------------
STS Synchronous Transport Signal
--------------------------------------------------------------------------------
SWF-DSI Switched Functional DS1 Service Capability
--------------------------------------------------------------------------------
SWP Switch Provider
--------------------------------------------------------------------------------
T&M Time & Material
--------------------------------------------------------------------------------
TCAP Transaction Capabilities Application Port
--------------------------------------------------------------------------------
Attachment
Page 6
--------------------------------------------------------------------------------
TDEV Time Deviation
--------------------------------------------------------------------------------
TDI Tie Down Information
--------------------------------------------------------------------------------
TIA/EIA Telecommunications Industries Association/Electronic Industries
Association
--------------------------------------------------------------------------------
TR Technical Requirements
--------------------------------------------------------------------------------
TS Tandem Switching
--------------------------------------------------------------------------------
TSG Trunk Sub-Group
--------------------------------------------------------------------------------
TSGR Transport System Generic Requirements
--------------------------------------------------------------------------------
TSLRIC Total Service Long Run Incremental Cost
--------------------------------------------------------------------------------
TSP Telecommunications Services Priority
--------------------------------------------------------------------------------
UNI User to Network Interface
--------------------------------------------------------------------------------
VB Variable Block
--------------------------------------------------------------------------------
VCI Virtual Channel Identifier
--------------------------------------------------------------------------------
VF Voice Frequency
--------------------------------------------------------------------------------
WDM Wavelength Division Multiplexing
--------------------------------------------------------------------------------
WTN Working Telephone Number
--------------------------------------------------------------------------------
Attachment 11
Page 1
ATTACHMENT 11
-------------
DEFINITIONS
-----------
"AAA" means the American Arbitration Association.
---
"ACT" means the Telecommunications Act of 1996.
---
"ADVANCED INTELLIGENT NETWORK (AIN)" is a network functionality that
---------------------------------
permits specific conditions to be programmed into a switch which, when met,
directs the switch to suspend call processing and to receive special
instructions for further call handling instructions in order to enable
carriers to offer advanced features and services.
"AFFILIATE" means, with respect to any Party, a corporation or other entity
---------
directly or indirectly controlled by, controlling or under common control
with such Party. "Control" means the power to direct the management and
policies of the entity whether through the ownership of voting securities
by agreement, or otherwise.
"AGREEMENT" has the meaning set forth in the preamble.
---------
"AIN SERVICES" has the meaning set forth in Section 26.1 of the General
------------
Terms and Conditions.
"AMA" means the Automated Message Accounting structure inherent in switch
---
technology that initially records telecommunication message information.
AMA format is contained in the Automated Message Accounting document,
published by Bellcore as GR-1100-CORE which defines the industry standard
for message recording.
"APPLICABLE LAW" shall mean all laws, statutes, common law, regulations,
--------------
ordinances, codes, rules, guidelines, orders, permits and approvals of any
Governmental Authority, including without limitation those relating to the
environment, health and safety, which apply or relate to Work Locations or
the subject matter of this Agreement.
"ARBITRATOR" has the meaning set forth in Section 6.1 of Attachment 1.
----------
"AS DEFINED IN THE ACT" OR "AS DESCRIBED IN THE ACT" means as specifically
--------------------------------------------------
defined or as described, respectively, in the Act as from time to time
interpreted in the duly authorized rules and regulations of the FCC or the
Commission.
"AT&T" has the meaning set forth in the preamble.
----
"AT&T CUSTOMER" means any business or residential customer for AT&T
-------------
services.
Attachment ?
Page 2
"ATTACHMENT" is any placement of one Party's equipment or facilities in or
----------
on another Party's Poles, Ducts, Conduits, or Rights of Way.
"ATTACHMENT REQUEST" is a request for attachment made pursuant to Section
------------------
3.4 of Attachment 3.
"AUTOMATIC LOCATION IDENTIFICATION/DATA MANAGEMENT SYSTEM (ALI/DMS)" means
------------------------------------------------------------------
the emergency services (E911/911) database containing customer location
information (including name, address, telephone number, and sometimes
special information from the local service provider) used to determine to
which Public Safety Answering Point ("PSAP") to route the call.
"AUTOMATIC ROUTE SELECTION (ARS)" is a service feature that provides for
------------------------------
automatic selection of the least expensive or most appropriate transmission
facility for each call based on criteria programmed into the system.
"XXXX" means xxxx submitted by one Party to the other Party for Charges.
----
"BUSINESS DAY" has the meaning set forth in Section 22.8 of the General
------------
Terms and Conditions.
"BLV/BLI (BUSY Line VERIFY/BUSY LINE INTERRUPT) TRAFFIC" OR "BLV/BLI CALL"
------------------------------------------------------------------------
means an operator call in which the end user inquires as to the busy status
of, or requests an interruption of, a call on an Exchange Service.
"CABS" means the Carrier Access Billing System which is contained in a
----
document prepared under the direction of the Billing Committee of the OBF.
The Carrier Access Billing System document is published by Bellcore in
Volumes 1, 1A, 2, 3, 3A, 4 and 5 as Special Reports SR-OPT-001868,
SR-OPT-001869, SR-OPT-001871, SR-OPT-001872, SR-OPT-001873, SR-OPT-001874,
and SR-OPT-001875, respectively, and contains the recommended guidelines
for the billing of access and other connectivity services.
"CENTRAL OFFICE SWITCH" means a switch used to provide Telecommunications
---------------------
Services as defined in the Act, including but not limited to: (i) End
Office Switches which are used to terminate customer station Loops for the
purpose of interconnection to each other and to trunks; (ii) Tandem Office
Switches which are used to connect and switch trunk circuits between and
among other Central Office Switches. A Central Office may also be employed
as a combination End Office/Tandem Office Switch.
"CENTRANET" means a Telecommunications Service that uses central office
---------
switching equipment for call routing to handle direct dialing of calls, and
to provide many private branch exchange-like features.
"CHARGE" means an amount charged by one Party to the other Party for
------
services
Attachment 11
Page 3
rendered or products purchased hereunder.
"CLAIM" has the meaning set forth in Section 9.4 of General Terms and
-----
Conditions.
"CLASS (CUSTOM LOCAL AREA SIGNALING SERVICE) AND LASS (LOCAL AREA SIGNALING
--------------------------------------------------------------------------
SERVICE)" means a grouping of optional enhancements to basic local exchange
-------
service that offers special call handling features to residential and single-
line business customers (e.g., call waiting, call forwarding and automatic
redial).
"CLEC" means competitive local exchange carrier.
----
"CLLI CODES" means Common Language Location Identifier Codes.
----------
"COLLOCATION" has the meaning set forth in Section 2.1 of Attachment 3.
------------
"COMBINATIONS" are multiple Network Elements that are specified by AT&T for a
-------------
geographic area or for a specific customer and that are placed on the same
order by AT&T.
"COMMISSION" means the Public Utilities Commission of the State of California.
----------
"COMMON TRANSPORT" has the meaning set forth in Section 7.1 of Attachment 2.
----------------
"CONDUIT" means a tube or protected through that may be used to house
-------
communication or electrical cables. Conduit may be underground or above ground
(for example, inside buildings) and may contain one or more inner ducts.
"CONFIDENTIAL INFORMATION" has the meaning set forth in Section 16.1 of the
------------------------
General Terms and Conditions.
"CONTRACT YEAR" means a twelve (12) month period during the term of the
-------------
contract commencing on the Effective Date and each anniversary thereof.
"CUSTOMER USAGE DATA" means the local Telecommunications Services usage data of
-------------------
an AT&T Customer, measured in minutes, sub-minute increments, message units, or
otherwise, that is recorded by GTE and forwarded to AT&T.
"DA LISTING INFORMATION" has the meaning set forth in Section 19.1 of the
----------------------
General Terms and Conditions.
"DAMAGES" has the meaning set forth in Section 9.4.1 of the General Terms and
-------
Conditions.
"DEDICATED TRANSPORT" has the meaning set forth in Section 8 of Attachment 2.
-------------------
Attachment
Page 4
"DIRECTORY LISTINGS" has the meaning set forth in Section 19.3 of the General
------------------
Terms and Conditions.
"DIRECTORY SERVICE" has the meaning set forth in Section 6.1 of Attachment 2.
-----------------
"DISCLOSER" means that Party to this Agreement which has disclosed Confidential
---------
Information to the other Party.
"DISPUTES" mean all disputes, claims or disagreements arising under or related
---------
to this Agreement or the breach thereof.
"DUCT" means a single enclosed path to house facilities to provide
----
Telecommunications Services.
"EFFECTIVE DATE" is the date the Agreement becomes effective pursuant to
--------------
Section 22.8 of this Agreement or becomes effective by operation of law,
whichever is earlier.
"EMR" means the Exchange Message Record System used among LECs for exchanging
---
telecommunications message information for billable, non-billable, sample,
settlement and study data. EMR format is contained in BR-010-200-010 XXXX
Exchange Message Record, published by Bellcore, which defines the industry
standard for exchange message records.
"ENVIRONMENTAL HAZARD" means any substance the presence, use, transport,
--------------------
abandonment or disposal of which (i) requires investigation, remediation,
compensation, fine or penalty under any Applicable Law (including, without
limitation, the Comprehensive Environmental Response Compensation and Liability
Act, Superfund Amendment and Reauthorization Act, Resource Conservation
Recovery Act, the Occupational Safety and Health Act and provisions with
similar purposes in applicable foreign, state and local jurisdictions) or (ii)
poses risks to human health, safety or the environment (including, without
limitation, indoor, outdoor or orbital space environments) and is regulated
under any Applicable Law.
"ENHANCED WHITE PAGES" means optional features available for White Pages
--------------------
Directory listings (e.g., bold, all capitals, additional line of text,
indented).
"ENHANCED YELLOW PAGES" means optional features available for Yellow Pages
---------------------
Directory listings (e.g., red type, bold, all capitals, additional line of
text, indented).
"EXCHANGE SERVICE" refers to all basic access line services, or any other
-----------------
services offered to end users which provide end users with a telephonic
connection to, and a unique telephone number address on, the public switched
telecommunications network ("PSTN"), and which enable such end users to
------
Attachment 11
Page 5
place or receive calls to all other stations on the PSTN.
"E911 SERVICE" is a method of routing 911 calls to a PSAP that uses customer
------------
location data in the ALI/DMS to determine the PSAP to which a call should be
routed.
"FCC" means the Federal Communications Commission.
---
"GOVERNMENTAL AUTHORITY" means any federal, state, local, foreign or
----------------------
international court, government, department, commission, board, bureau, agency,
official, or other regulatory, administrative, legislative or judicial
authority with jurisdiction over GTE or AT&T.
"GROOMING PLAN" has the meaning set forth in Section 39.1 of Part IV of this
-------------
Agreement.
"GTE" has the meaning set forth in the preface. The terms Local Exchange
---
Company ("LEC"), Incumbent Local Exchange Company ("ILEC") and GTE are used
interchangeably throughout this Agreement and shall have the same meaning.
"IMPAIRMENT IN SERVICE", "IMPAIRED PARTY" and "IMPAIRING PARTY" shall have the
--------------------- -------------- ---------------
respective meanings set forth in Section 4 of Attachment 9.
"INNER DUCT" is one of the single enclosed pathways located within a duct, or
----------
buried separately without the benefit of conduit.
"INTELLECTUAL PROPERTY" means copyrights, patents, trademarks, trade secrets,
---------------------
mask works and all other intellectual property rights.
"INTELLECTUAL PROPERTY RIGHT" has the meaning set forth in Section 9.4.1 of
---------------------------
the General Terms and Conditions.
"INTER-COMPANY REVIEW BOARD" means an inter-company review board established
--------------------------
pursuant to Section 3.1 of Attachment 1.
"INTERCONNECTION SERVICES" has the meaning set forth in Section 1 of the
------------------------
General Terms and Conditions.
"INTERIM NUMBER PORTABILITY (INP)" means the delivery of LNP capabilities, from
--------------------------------
a customer standpoint in terms of call completion, with as little impairment of
functioning, quality, reliability, and convenience as possible and from a
carrier standpoint in terms of compensation, through the use of existing and
available call routing, forwarding, and addressing capabilities.
"LATA" means local access transport area.
----
Attachment ?
Page 6
"LINE INFORMATION DATA BASE(S) (LIDB)" has the meaning set forth in Section
------------------------------------
11.3.1 of Attachment 2.
"LEC" means local exchange carrier.
---
"LOA" has the meaning set forth in Section 24.1.1 of the General Terms and
---
Conditions.
"LOCAL NUMBER PORTABILITY (LNP)" means the ability of users of
------------------------------
telecommunications services to retain, at the same location, existing
telecommunications numbers without impairment of quality, reliability, or
convenience when switching from one telecommunications carrier to another.
"LOCAL SERVICES" has the meaning set forth in Section 23 of Part 1 of this
--------------
Agreement.
"LOCAL SERVICE Xxxx" means a Xxxx for Local Service Charges.
------------------
"LOCAL SERVICE CHARGES" has the meaning set forth in Section 2.1 of Appendix A
---------------------
to Attachment 6.
"LOCAL TRAFFIC" means traffic that is originated by an end user of one Party
-------------
and terminates to the end user of the other Party within GTE's then current
local serving area, including mandatory local calling scope arrangements;
provided, however, that the end offices serving the calling and called party
are served by the same tandem and that is the same tandem which normally serves
those end offices. A mandatory local calling scope arrangement is an
arrangement that requires end users to subscribe to a local calling scope
beyond their basic exchange serving area. Local Traffic does not include
optional local calling scopes (i.e., optional rate packages that permit the end
user to choose a local calling scope beyond their basic exchange serving area
for an additional fee), referred to hereafter as "optional EAS."
"LOOP" and "LOOP COMBINATION" have the respective meanings set forth in
---- ----------------
Sections 3.1 and 13.2.4.3 of Attachment 2.
"LOOP CONCENTRATOR/MULTIPLEXER" has the meaning set forth in Section 3.3.1 of
-----------------------------
Attachment 2.
"LOOP DISTRIBUTION MEDIA" has the meaning set forth in Section 3.2.1 of
-----------------------
Attachment 2.
"LOOP FEEDER" has the meaning set forth in Section 3.4.1 of Attachment 2.
-----------
"LSR" means the Local Services request form and processes for ordering
----
services for an end user customer and may be modified by mutual agreement of
the Parties.
Attachment 11
Page 7
"MANHOLE" means a subsurface enclosure that personnel may enter and use for the
-------
purpose of installing, operating, maintaining and repairing communications
facilities.
"MECAB" means the Multiple Exchange Carrier Access Billing (MECAB) document
-----
prepared under the direction of the Billing Committee of the OBF. The MECAB
document, published by Bellcore as Special Report SR-BDS-000983, contains the
recommended guidelines for the billing of access and other connectivity
services provided by two or more LECs (including LECs and CLECs), or by one LEC
or CLEC in two or more states within a single LATA.
"MECOD" means the Multiple Exchange Carriers Ordering and Design (MECOD)
-----
Guidelines for Access Services- Industry Support Interface, a document
developed under the auspices of the Billing Committee of the OBF. The MECOD
document, published by Bellcore as Special Report SR STS-002643, establishes
recommended guidelines for processing orders for access and other connectivity
services which is to be provided by two or more LECs (including a LEC and a
CLEC), or by one LEC or CLEC in two or more states within a single LATA.
"NETWORK ELEMENT" or "ELEMENT" means a facility or equipment used in the
--------------- -------
provision of a Telecommunications Service. Network Element includes features,
functions, and capabilities that are provided by means of such facility or
equipment, including subscriber numbers, databases, signaling systems, and
information sufficient for billing and collection or used in the transmission,
routing, or other provision of a telecommunications service.
"NETWORK INTERFACE DEVICE" or "NID" has the meaning set forth in Section 2.1 of
------------------------ ---
Attachment 2.
"NEW SERVICES REQUEST" means a request from AT&T to GTE to obtain facilities,
--------------------
features, capabilities, functionality or services that are not already
available under this Agreement.
"NORTH AMERICAN NUMBERING PLAN" or "NANP" means the numbering plan used in the
---------------------------------------
United States that also serves Canada, Bermuda, Puerto Rico and certain
Caribbean Islands. The NANP format is a ten digit number that consists of a
three digit NPA code (commonly referred to as the area code), followed by a
three digit NXX code and a four digit line number.
"NXX" means the three digit code which appears as the first three digits of a
---
seven digit telephone number.
"911 SERVICE" means a universal telephone number which gives the public direct
-----------
access to the PSAP. Basic 911 service collects 911 calls from one or
Attachment 11
Page 8
more local exchange switches that serve a geographic area. The calls are then
sent to the correct authority designated to receive such calls.
"OBF" means the Ordering and Billing Forum (OBF), which functions under the
-----
auspices of the Carrier Liaison Committee (CLC) of the Alliance for
Telecommunications Industry Solutions (ATIS).
"OPERATOR SERVICE" has the meaning set forth in Section 5.1.1 of Attachment 2.
------------------
"OSS" means Operations Support Systems.
---
"PARTIES" means AT&T and GTE.
-------
"PERMANENT NUMBER PORTABILITY (PNP)" means the use of the Location Routing
----------------------------------
Number (LRN) database solution to provide fully transparent LNP for all
customers and all providers without limitation.
"POLE ATTACHMENT" means the connection of a facility to a utility pole. Some
---------------
examples of facilities are mechanical hardware, grounding and transmission
cable, and equipment boxes.
"PUBLIC SAFETY ANSWERING POINT" or "PSAP" means an answering location for 9-1-1
---------------------------------------
calls originating in a given area. A PSAP may be designed as Primary or
Secondary, which refers to the order in which calls are directed for answering.
Primary PSAPs respond first; Secondary PSAPs receive calls on a transfer basis
only, and generally serve as a centralized answering location for a particular
type of emergency call. PSAP's are staffed by employees of Service Agencies
such as police, fire or emergency medical agencies or by employees of a common
bureau serving a group of such entities.
"REAL TIME" means interactive system-to-system communications and response
---------
(note: the speed of interaction of the systems will necessarily depend upon
accuracy of input and network capabilities), with the reporting on, or the
recording of, the event as simultaneous with the occurrence of the event as the
actual system permits.
"RECIPIENT" means that party to this Agreement to which Confidential information
---------
has been disclosed by the other party.
"RECORDED USAGE DATA" has the meaning set forth in Attachment 7.
-------------------
"REMOTE CALL FORWARDING" or "RCF" has the meaning set forth in Section 2.2 of
---------------------- -----
Attachment 8.
"RELEASE" means any release, spill, emission, leaking, pumping, injection,
-------
deposit, disposal, discharge, dispersal, leaching, or migration, including
without limitation, the movement of Environmental Hazards through or in the air,
soil,
Attachment 11
Page 9
surface water or groundwater, or any action or omission that causes
Environmental Hazards to spread or become more toxic or more expensive to
investigate or remediate.
"RIGHT OF WAY (ROW)" means the right to use the land or other property of
-----------------
another party to place poles, conduits, cables, other structures and equipment,
or to provide passage to access such structures and equipment. A ROW may run
under, on, or above public or private property (including air space above
public or private property) and may include the right to use discrete space in
buildings, building complexes or other locations.
"SECAB" means the Small Exchange Carrier Access Billing document prepared by
-----
the Billing Committee of the OBF. The Small Exchange Carrier Access Billing
document, published by Bellcore as Special Report SR OPT - 001856, contains
the recommended guidelines for the billing of access and other connectivity
services.
"SERVED PREMISES" means collectively, locations for which AT&T orders Network
---------------
Elements, Ancillary Functions or Combinations.
"SHARED TRANSPORT" is comprised of Common Transport plus 25% of the tandem
----------------
switching rate set forth in Attachment 14. The appropriate percentage of tandem
switching to be used in this calculation shall be subject to change based on
any subsequent decision of the Commission.
"SIGNALING LINK TRANSPORT" has the meaning set forth in Section 9.1 of
------------------------
Attachment 2.
"SIGNALING TRANSFER POINTS" has the meaning set forth in Section 10.1 of
-------------------------
Attachment 2.
"STATE" means the State of California.
-----
"TANDEM SWITCHING" has the meaning set forth in Section 12.1 of Attachment 2.
----------------
"TELEPHONE RELAY SERVICE" has the meaning set forth in Section 25.4 of the
-----------------------
General Terms and Conditions of the Agreement.
"THOUSANDS BLOCK OF NUMBERS" shall mean 1000 or more consecutive numbers
--------------------------
beginning and ending on a digit boundary, e.g., 949-1000 to 949-1999.
"TRANSIT SERVICE" has the meaning set forth in Section 35.5.2 of the General
---------------
Terms and Conditions.
"UNBUNDLED NETWORK ELEMENT XXXX" means a Xxxx for Unbundled Network Element
------------------------------
Charges.
Attachment 11
Page 10
"UNBUNDLED NETWORK ELEMENT CHARGES" has the meaning set forth in Section 2.1 of
---------------------------------
Appendix B to Attachment 6.
"VOLUNTARY FEDERAL CUSTOMER FINANCIAL ASSISTANCE PROGRAMS" are
--------------------------------------------------------
Telecommunications Services provided to low-income subscribers, pursuant to
requirements established by the appropriate state regulatory body.
"WASTE" means all hazardous and non-hazardous substances and materials which are
-----
intended to be discarded, scrapped, or recycled, associated with activities AT&T
or GTE or their respective contractors or agents perform at Work Locations. It
shall be presumed that all substances or materials associated with such
activities, that are not in use or incorporated into structures (including
without limitation damaged components or tools, leftovers, containers, garbage,
scrap, residues or byproducts), except for substances and materials that AT&T,
GTE or their respective contractors or agents intend to use in their original
form in connection with similar activities, are Waste. "Waste" shall not
include substances, materials or components incorporated into structures (such
as cable routes) even after such components or structure are no longer in
current use.
"WORK LOCATIONS" means any real estate that GTE owns, leases or licenses or in
--------------
which it holds easements or other rights to use, or does use, for the purpose of
providing Telecommunications Services in connection with this Agreement.
ATTACHMENT 12
SERVICE QUALITY STANDARDS AND PROCESSES
TABLE OF CONTENTS
1. INTRODUCTION.................................. 1
2. SERVICE QUALITY............................... 3
3. DEPLOYMENT.................................... 4
4. PROCESSES..................................... 7
5. CAPACITY PLANNING............................. 7
APPENDICES
----------
1. DMOQS
2. DMOQ CATEGORIES
3. AT&T SUPPLIER PERFORMANCE QUALITY MANAGEMENT SYSTEM
4. DEPLOYMENT PLAN
5. BONA FIDE REQUEST PROCESS
6. NEW SERVICES PROCESS
Attachment 12
Page 1
SERVICE QUALITY STANDARDS AND PROCESSES
---------------------------------------
1. INTRODUCTION
------------
This Agreement contains provisions which are applicable to Local Services,
Network Elements, including Ancillary Functions and features, and
Combinations, access to GTE's poles, conduits and rights of way, and
Interconnection Services, and shall apply on a national and/or an
individual state basis, as herein specified or as otherwise established by
agreement of the parties or by the context in which a quality standard,
process or measurement is applied. The service quality standards, processes
and procedures, including Direct Measures of Quality (DMOQs), set forth in
this Attachment shall apply to GTE's provision and performance of services,
systems, processes and related activity under this Agreement, and are in
addition to and not in place of or satisfaction of specific performance
standards or obligations imposed on GTE elsewhere in this Agreement or in
other Attachments to this Agreement. To the extent indicated in this
Attachment, related performance obligations are imposed on AT&T, and the
indicated service quality standards, processes and procedures shall apply
to AT&T's performance of said obligations.
1.1. Pursuant to Section 10 of this Agreement, Appendix 1 of this Attachment
12 sets forth the service standards, measurements and performance criteria,
applicable to Local Services, Network Elements (including Ancillary
functions and features) and Combinations provided under this Agreement, and
the liquidated damages, payments, or credits to be paid, or other remedies
to apply in the event that specified failures of performance occur.
1.2 The Parties recognize that this Agreement will establish new business
processes. The Parties also expect that experience will show whether new
measurements are needed or whether existing measurements are not needed.
Either Party, therefore, may request the addition, deletion or modification
of the measures set forth in the Appendices to this Attachment. In the
event that the Parties cannot agree on such addition, deletion or
modification, then the Party seeking the addition, deletion or modification
may initiate the Dispute Resolution process prescribed in Attachment 1 to
this Agreement.
1.3. GTE shall provide services to AT&T that have substantially the same
characteristics of timeliness and performance as GTE provides to itself,
its affiliates (hereinafter referred to as "GTE's actual performance").
GTE's service performance, as defined by the designated comparable
measures, shall be no worse than or no less than the specific performance
threshold of GTE's actual performance for the equivalent service, subject
to the
Attachment
Page 2
definitions contained within this Attachment 12. AT&T shall provide
performance as defined by the designated comparable measures at no less
than the specific performance thresholds contained within this Attachment
12. The calculation of those performance thresholds will be based on a
three (3) month rolling average of actual performance unless otherwise
specified. Liquidated damages will apply when a Party's performance is
worse than the specified performance threshold as described in this
Attachment 12.
1.4 Average Non-Recurring Charges
The Average Non-Recurring Charge is the sum of all non-recurring charges
applied to service orders issued by AT&T to GTE divided by the total number
of AT&T orders issued to GTE. These calculations will be made by service
activity and service category, Business (Single/Multi-Line, Centrex, PBX
Trunks), Residence, LINK, and ISDN. The Average Non-Recurring Charge will
be separately calculated for field work and non-field work orders. These
Averages and a weighting factor for field and non-field work will be
calculated during a study period to be mutually agreed between the Parties.
The initial average non-recurring charge calculation will occur within
three (3) months of AT&T's initial issuance of orders. The average non-
recurring charge shall be recalculated when there is a non-recurring charge
rate change, and annually as part of the Interconnection Agreement Annual
Review.
1.5 Average Recurring Charges
The Average Recurring Charge is the sum of all recurring charges applied to
service orders issued by AT&T to GTE divided by the total number of AT&T
orders. These Averages will be calculated during a study period to be
mutually agreed between the Parties. These calculations will be made by
service activity and service category, Business (Single/Multi-Line,
Centrex, PBX, Trunks), Residence, LINK and ISDN. The initial average
recurring charge calculation will occur within three (3) months of AT&T's
initial issuance of orders. The average recurring charge shall be
recalculated when there is a recurring charge rate change, and annually as
part of the Interconnection Agreement Annual Review.
1.6 DMOQs are categorized by the Parties as:
CATEGORY 1;
CATEGORY 2; or
CATEGORY 3.
Category 1: Those primary Performance Measures which the Parties agree must
-----------
be delivered at performance threshold either by state or at a national
level or as specified per measure. These DMOQs will carry financial
Attachment 12
Page 3
incentives in the form of debits or credits to a Party's xxxx when a
current month's performance is worse than the performance threshold. In
addition, gap closure plan incentives will apply to Category 1. (Example:
Due Date Commitments Met).
Category 2: Those secondary Performance Measures which are indicators of
-----------
predicted performance and which the Parties agree must be delivered at or
above the performance threshold either at a national level by state as
specified in Appendix 2 of Attachment 12. While financial incentives do
not apply to these Category 2 DMOQs, gap closure plan financial incentives
will apply. (Example: Repair Ticket Closures).
Category 3: Those DMOQs which the Parties may determine to be necessary and
-----------
appropriate, but which require additional evaluation to permit that
determination. The Implementation Team established under this Attachment
will review and consider each such Category 3 DMOQ to make the
aforementioned determination. If the Implementation Team determines that a
Category 3 DMOQ is necessary and appropriate, it will reclassify the DMOQ
in question as Category 1 or Category 2.
1.7 The Parties' agreement to these standards, processes and procedures does
not waive or limit the rights of either Party to initiate the Dispute
Resolution processes provided in Attachment 1 to this Agreement, nor to
initiate or pursue other administrative, judicial or arbitration
proceedings to enforce rights or obligations under this Agreement or under
governing law.
1.8 The service standards, processes and procedures set forth in this
Attachment shall not relieve the Parties of any obligations otherwise
imposed by the Telecommunications Act of 1996, by the rules, regulations
and guidelines duly promulgated thereunder, or by other applicable state or
federal law, nor constitute a waiver by the Parties of any rights relating
to such obligations.
1.9 As used in this Attachment, Contract Month means a calendar month during
the term of this Agreement. Contract Month 1 shall commence on the first
day of the first full calendar month following the Effective Date. However,
if the Effective Date is on the first day of a Calendar Month, that month
will be Contract Month 1.
2. SERVICE QUALITY
---------------
2.1 GTE and AT&T recognize and acknowledge the mutual benefit of a Customer-
Supplier relationship built upon proven Quality Management Systems.
2.2 DMOQs. GTE will provide Local Service, Network Elements and Ancillary
Functions in accordance with the service parity standards and other
Attachment
Page 4
measurements of quality ("DMOQs") described and agreed to in this
Attachment and in the Appendices to this Attachment. In the event that
either Party fails to meet an applicable DMOQ, the procedures described in
Appendix 1 shall be followed.
2.3 Service Guarantees. The credits and waivers described in Appendix 2 are
intended to serve as an incentive for the Parties to fulfill certain of
their commitments under this Agreement.
2.4 AT&T Supplier Performance Quality Management System. As one method of
achieving quality and reliability for services ordered from GTE, GTE agrees
to implement the AT&T Supplier Performance Quality Management System
described in Appendix 3 to this Attachment.
3. DEPLOYMENT
----------
3.1 Deployment Plan. The Deployment Plan is a staged approach to the
implementation of processes, procedures and systems required by this
Agreement. The Deployment Plan describes the Parties' attempt to implement
a process for attaining performance at or better than the performance
threshold.
The Parties agree to implement the provisions of this Agreement in
accordance with the Deployment Plan set forth in Appendix 4 to this
Attachment. The Parties agree to negotiate, by the end of Contract Month 1
additional requirements which relate to those obligations of the parties in
this Agreement that are not addressed in the Deployment Plan.
Thereafter, the Deployment Plan may be revised from time to time to add any
additional requirements established by the Parties as part of the
implementation process.
3.2 Implementation Team.
The Parties understand that the arrangements and provision of services,
network elements and ancillary functions described in this Agreement shall
require technical and operational coordination between the Parties. The
Parties further agree that it is not feasible for this Agreement to set
forth each of the applicable and necessary procedures, guidelines,
specifications and standards that will promote the Parties' provision of
Telecommunications Services to their respective Customers. Accordingly, the
Parties agree to form a team (the "Implementation Team") which shall
develop and identify those additional processes, guidelines,
specifications, standards, terms and conditions necessary for the provision
of the services, network elements and ancillary functions, and for the
specific implementation of each Party's
Attachment 12
Page 5
obligations hereunder, including those described in the Deployment Plan.
Within five (5) days after the Effective Date, each Party shall designate,
in writing, not more than four (4) persons to be permanent members of the
Implementation Team; provided that either Party may include in meetings or
activities such technical specialists or other individuals as may be
reasonably required to address a specific task, matter or subject. Each
Party may replace its representatives on the Implementation Team by
delivering written notice thereof to the other Party. Furthermore, the
Deployment Plan will describe the Parties' attempt to implement a process
for attaining and maintaining service parity.
3.3 Operations Plan.
Within one hundred and twenty (120) days after the Effective Date, the
Implementation Team shall reach agreements on the items listed in the
Deployment Plan, which shall include processes, procedures, and milestones.
The agreements reached by the Implementation Team shall be documented in an
operations manual (the "Operations Plan"). The Operations Plan shall
include documentation of the various items described in the agreement which
are to be agreed upon by the Parties.
3.4 Action of Implementation Team.
The Deployment Plan and the Operations Plan may be amended from time to
time by the Implementation Team as the team deems appropriate. Unanimous
written consent of the permanent members of the Implementation Team shall
be required for any action of the Implementation Team. An escalation
process will be put in place to support the resolution of disputed issues.
If the implementation Team and the escalation process are unable to resolve
the issue, the existing provisions of the Deployment Plan and Operations
Plan shall remain in full force and effect.
3.5 Further Coordination and Performance.
Except as otherwise agreed upon by the Parties, on a mutually agreed upon
day and time once a month during the Term of this Agreement, the
Implementation Team shall discuss the performance of the Parties under this
Agreement and apply the principles of the AT&T Supplier Performance Quality
Management System. At each such monthly session the Parties will discuss:
(i) the administration and maintenance of the interconnections and trunk
groups provisioned under this Agreement; (ii) the Parties' provisioning of
the services, network elements and ancillary functions provided under this
Agreement; (iii) the Parties' compliance with the DMOQs set forth in this
Agreement and any areas in which such performance may be improved; (iv) any
problems that were encountered during the preceding month or,
Attachment
Page 6
anticipated in the upcoming month; (v) the reason underlying any such
problem and the effect, if any, that such problem had, has or may have on
the performance of the Parties; and (vi) the specific steps taken or
proposed to be taken to remedy such problem. In addition to the
foregoing, the Parties, through their representatives on the
Implementation Team or such other appropriate representatives, will meet
to discuss any matters that relate to the performance of this Agreement,
as may be requested from time to time by either of the Parties.
3.6. Operational Review
3.6.1. Representatives of AT&T and GTE will meet on a quarterly basis, beginning
with the end of the first quarter of 1997, to determine that the service
cycle of pre-ordering, ordering, provisioning, maintenance and billing
categories are addressed, including the following:
a) Interfaces and processes are operational and the agreed upon
numbers of AT&T Customers for residential and business Resale Services
are successfully completed per day;
b) Interfaces and processes are operational and the agreed upon
numbers of orders for Network Elements, Ancillary Functions and
Combinations are successfully completed per day;
c) Interfaces and processes are operational and the AT&T orders
for unbundled loops are successfully completed per day;
d) All agreed upon performance standards and DMOQs will be
reviewed with respect to the Implementation Plan.
3.6.2. If at any quarterly review it is determined that the requirements of this
Agreement and the Act are not being met, the Parties may invoke the
dispute resolution proceedings provided in Attachment 1 to this Agreement
where allowed by applicable regulatory orders.
Attachment 12
Page 7
4. PROCESSES
---------
The Parties agree to implement the following processes as a means to
provide a mechanism for addressing the individual requirements of AT&T in
a specific state.
4.1 Bona Fide Request. The Parties may agree that certain services, including
features, capabilities, functionality, Network Elements, or Combinations,
are to be ordered through the use of customized Service Orders. In such
event, the Bona Fide Request Process described in Appendix 5 to this
Attachment will be followed.
4.2 New Services. AT&T may request from GTE that facilities, features,
capabilities, functionality or services that are not already available
under this Agreement at the time of such request be provided under this
Agreement by delivering a New Services Request to GTE in accordance with
the procedures described in Appendix 6 to this Attachment.
5. CAPACITY PLANNING
-----------------
5.1 The Parties negotiated and included in this Agreement common provisions
which are applicable to Local Services, Network Elements, including
Ancillary Functions and features, and Combinations, access to GTE's
poles, conduits and rights of way, and Interconnection Services for all
geographic areas in which GTE provides Telecommunications Services on a
national basis. However, the Parties recognize that certain provisions,
in addition to pricing, must be handled on a state specific basis to
address unique local requirements. These items are described below in
this Attachment.
5.1.1 By the end of Contract Month 1, AT&T will provide a forecast of the
quantities of Local Services, Network Elements, Combinations and
Ancillary Functions to be made available to AT&T during Contract Year 1
on a State-wide basis. The Parties shall meet during the last Contract
Month of each Contract Year to agree upon the quantities of Local
Services, Network Elements, Combinations and Ancillary Functions to be
made available to AT&T for the next Contract Year. These quantities shall
be sufficient to meet AT&T's anticipated requirements as communicated to
GTE. If GTE is not able to meet AT&T's forecast requirements at any time
during the term of this Agreement, GTE must document to AT&T within
fifteen (15) days of receiving AT&T's forecast the reasons why such
requirements cannot be met.
5.2 In addition, AT&T will furnish a per month quarterly forecast of service
order volumes, quantities of Local Services, Network Elements,
Combinations and Ancillary Functions on a State-wide basis. These
forecasts will be furnished at least one month before the beginning of
the quarter covered by the
Attachment
Page 8
forecast. These projections will allow GTE to provide sufficient Staff for
the projected demand and to secure appropriate inventories to meet AT&T's
requirements. In the event that the first month of AT&T's next quarterly
forecast is greater than ten (10%) percent of the last month of the
current quarter forecast, AT&T will notify GTE promptly of the increased
order volume.
5.3 If AT&T actual order activity for a quarter is ten (10%) percent less than
stated in its forecast submission to GTE for that quarter, then financial
incentives as set forth in Appendix 2 will apply. If AT&T actual order
activity for a quarter exceeds the level stated in its forecast submission
to GTE for that quarter pursuant to Section 5.2 of this Attachment 12, then
as to such order activity in excess of forecast levels, the remedies
otherwise applicable for missed service order commitments in the Category 1
and Category 2 DMOQs and preparation of Gap Closure Plans shall not apply.
5.4 AT&T will provide forecasts as specified in Sections 5.1 and 5.2 on a
sub-State basis, provided, however, that AT&T will provide such forecasts
only after the Parties have mutually agreed on a definition of "sub-State"
and further provided, that no penalties shall apply to sub-State forecasts.
5.5 At the meeting to be held during the last Contract Month of each Contract
Year, AT&T will provide GTE with a two (2) year rolling forecast of its
growth requirements for Ancillary Functions that will be reviewed
jointly on a yearly basis.
Attachment 12
Appendix 1
Page 1
APPENDIX 1
TO
ATTACHMENT 12
DMOQS
1. GENERAL
-------
The DMOQs in this Appendix are managed as part of the Supplier Performance
Quality Management System (SPQMS).
SPQMS requires that when the monthly results do not meet the performance
levels described in Appendix 2 to this Attachment, Gap Closure Plans shall
be implemented to improve performance. The intent of a Gap Closure Plan is
to identify and implement expeditiously those actions necessary to close
performance gaps to the acceptable levels of performance established by the
Parties under this Agreement and this Attachment. The Parties anticipate
that Gap Closure Plans will typically be of six to nine months' duration.
These Gap Closure Plans include:
- evaluation of the opportunity for continuous improvement, systems
enhancements and re-engineering;
- forecasted improvement to the desired DMOQ for each issue or
initiative;
- evaluation of pertinent changes in periodic results; and
- a date for compliance with AT&T's expected performance.
The Gap Closure Plans will be reviewed monthly, or more frequently as
updated data and analysis are available.
2. MEASUREMENTS
------------
The specific measurements which apply to this Agreement are described in
Appendix 2. The Parties agree to meet on an annual basis to discuss whether
changes should be made to any DMOQs or performance objectives.
3. PERFORMANCE INCENTIVES
----------------------
3.1. If either Party fails to meet an applicable Category 1 or 2 DMOQ for Three
(3) Contract Months in a Six (6) Month period, that Party must thereafter
submit to the other Party a draft of a Gap Closure Plan within thirty (30)
days of receipt of notice that the DMOQ(s) was (were) not met.
Attachment
Appendix 1
Page 2
3.2 If either Party required under Section 3.1 preceding to deliver a draft
Gap Closure Plan to the other Party fails or fails within the prescribed
time period to do so, then the other Party shall receive a credit or
payment of Five Thousand Dollars ($5,000.00). Said payment or credit
shall be made within three (3) business days of the entitled Party's
demand therefor.
3.3 AT&T and GTE will agree upon an approval date for the Gap Closure Plan
within ten (10) days of the delivery of the draft Gap Closure Plan.
3.4 The Party subject to the Gap Closure Plan will commence implementation of
the Gap Closure Plan on its approval date. If that Party fails to meet
its commitments under the Gap Closure Plan, the other Party shall receive
a credit or payment, as appropriate, in the sum of up to Fifteen Thousand
dollars ($15,000) payable on demand within three (3) business days, as
described in Sections 3.4.1, 3.4.2 and 3.4.3 below.
3.4.1 Payment of Five Thousand Dollars ($5,000) for failure to implement the
process improvements outlined in the plan. The parties may with mutual
agreement modify the process improvements in the plan during the life of
the plan.
3.4.2 Payment of Five Thousand Dollars ($5,000) for failure to achieve
performance improvements by the completion date of the approved Gap
Closure Plan.
3.4.3 Payment of Five Thousand Dollars ($5,000) for failure to complete the Gap
Closure Plan on schedule.
3.5 GTE is committed to service parity at the start of AT&T's Local Service
operations. Both parties recognize that a sufficient volume of orders
must be processed before a DMOQ can exhibit with a degree of confidence
that parity does or does not exist.
The Parties agree to a "transition period" where process data will be
accumulated and discussed. This information will assist the
Implementation Team in their development and implementation of processes.
For national DMOQs, once AT&T's order volume reaches a level of one
hundred fifty (150) orders for three (3) consecutive months, a ninety
(90) day grace period will begin, with respect to the performance
incentives prescribed for each DMOQ under this Attachment. At the end of
that ninety (90) day grace period, those performance incentives shall
fully apply.
Attachment 12
Appendix 1
Page 3
For State DMOQs, once AT&T's order volume reaches a level of one hundred
fifty (150) orders for the State for three (3) consecutive months, a
ninety (90) day grace period will begin, with respect to the performance
incentives prescribed for each DMOQ under this Attachment. At the end of
that ninety (90) day grace period, those performance incentives shall fully
apply.
3.6 The purpose of the payments described above are to serve as an incentive
for the Parties to improve their respective performance, not as a
substitute for either Party's right to institute dispute resolution
processes under Attachment 1 of this Agreement.
Attachment 12
Appendix 2
Page 1
APPENDIX 2
TO
ATTACHMENT 12
DMOQ CATEGORIES
---------------
1. Category 1 DMOQs
----------------
1.1. Table 1 below lists the Category 1 DMOQs for each of the pre-ordering,
ordering and provisioning, interconnection, maintenance and repair,
forecasting, and billing classifications. For each Category 1 DMOQ
classification, column 1 indicates the number of the DMOQ within the
classification. Column 2 indicates which Party has the obligation to meet
the DMOQ performance measurement, with a "G" indicating a GTE obligation
and an "A" indicating an AT&T obligation. Column 3 indicates whether the
relevant DMOQ performance measurement data is compiled on a national level
("N"), by state ("S"), or by each occurrence of the DMOQ ("P"). Column 4
contains a description of each DMOQ within each classification. Column 5
describes, for each DMOQ, the performance measurement that applies to the
DMOQ. Column 6 shows the remedy that must be paid by the Party that has
the obligation to meet the DMOQ if that Party has failed to meet the
performance thresholds set forth in column 5.
1.2. The Parties agree to provide performance at or above the performance
thresholds for each applicable DMOQ as indicated in Table 1 following. Each
Party also agrees to pay to the other Party the remedies applicable to each
DMOQ for which it has an obligation to meet the performance thresholds but
has failed to do so.
Attachment 12
Appendix, 2
Page 2
TABLE 1
-------
CATEGORY 1 DMOQs
--------------------------------------------------------------------------------
DESCRIPTION MEASURE REMEDY
--------------------------------------------------------------------------------
PRE-
ORDERING/ORDERING/
PROVISIONING
--------------------------------------------------------------------------------
1 G N Prompt transmission 85% of CSRs sent to AT&T by the 5% of Average
of Customer Service close of business on business Non-Recurring
Record ("CSR") day following receipt of Charges incurred
Information request. by AT&T for the
number of CSRs
for which the
Quality Standard
not met in the
reported month.
--------------------------------------------------------------------------------
2 G N Prompt transmission 85% of FOCs sent to AT&T by the 20% of Average
of Firm Order close of business on business Non-Recurring
Confirmation ("FOC") day following receipt of Charges incurred
request. by AT&T for the
lines ordered
for which GTE
failed to meet
the Quality
Standard in the
reported month.
--------------------------------------------------------------------------------
3 G S Due Date Percent of AT&T Customer Waiver of the
commitments met install, transfer and change Average Non-
service orders for which service Recurring
is installed by close of Charge
business on the committed due installation
date is not more than 2.5 charges for the
percent below the percent of number of lines
GTE customer install, transfer by which GTE
and change service orders. fails to meet
the Quality
Standard in the
reported month.
--------------------------------------------------------------------------------
Attachment 12
Appendix 2
Page 3
---------------------------------------------------------------------------------------
DESCRIPTION MEASURE REMEDY
---------------------------------------------------------------------------------------
4 G S % Reporting trouble Percent of AT&T customer install, One month's
within 30 days of the transfer and change service orders average recurring
date installed which are followed by a customer charge per trouble
trouble report within 30 days of report exceeding
service order completion date is not the Quality
more than 2.5 percent worse than Standard in the
the percent GTE customer install, reported month.
transfer and change service orders (not to exceed one
which are followed by a customer credit per
trouble report within 30 days of customer line per
service order completion date. month).
---------------------------------------------------------------------------------------
5 A S Service Order 80 percent of LSRs initiated by Payment by AT&T
Discrepancy: LSRs AT&T do not contain an order to GTE equal to
issued without discrepancy or error. Twelve (12) 20% of the
material errors. months after this measurement average non-
becomes effective, the metric shall recurring
change to 90 percent. installation
charges for the
number of lines by
which AT&T fails
to meet the Quality
Standard in the
reported month.
---------------------------------------------------------------------------------------
6 G N PIC Changes 85% of the time the PIC changes PIC change charge
completed within 24 will be completed within 24 hours. credit for all PIC
hours changes worse
than the quality
standard.
---------------------------------------------------------------------------------------
INTERCONNECTION
---------------------------------------------------------------------------------------
1 G S Trunk orders Percent of trunk orders by AT&T Waiver of 100% of
completed on or completed by GTE on or before the Average Non-
before the Committed commitment date is not more than Recurring Charges
Due Date. 10 percent below the percent of for trunks ordered
feature group B & D switched for which GTE
access orders by all ordering failed to meet the
companies completed by GTE on or Quality Standard
in the reported
---------------------------------------------------------------------------------------
Attachment 12
Appendix 2
Page 4
---------------------------------------------------------------------------------------
DESCRIPTION MEASURE REMEDY
---------------------------------------------------------------------------------------
before the commitment date. month.
---------------------------------------------------------------------------------------
2 G N Firm Order Percent of trunk orders by AT&T Waiver of 20% of
Confirmation (FOC) completed by GTE on or before the Average Non-
time delivery commitment date is not more than 5 Recurring
percent below the percent of feature installation
group B & D switched access orders charges for trunks
by all ordering companies for which ordered for which
GTE sends FOC within 5 days. GTE failed to meet
the Quality
Standard in the
reported month.
---------------------------------------------------------------------------------------
3 A N Service Order 80% of ASRs initiated by AT&T do Charge equal to
Discrepancy: ASRs not contain a material error or 20% of Average
issued without result in a discrepancy. Twelve Non-Recurring
material errors. (12) months after this measurement Charges for
becomes effective, the metric shall installation of
change to 90 percent. trunks ordered for
which AT&T failed
to meet the Quality
Standard in the
reported month.
_______________________________________________________________________________________
4 G P Collocation: The time AT&T's collocated space The credit will be
Conditioning of is not available to AT&T for calculated by
space provided for installation of equipment by the dividing the
Collocation. agreed upon due date. monthly recurring
charge for such
collocated space
by 30, times the
number of days
delayed. This
penalty does not
apply if the delay
circumstances are
beyond GTE's
control.
---------------------------------------------------------------------------------------
5 G P Collocation: Outage The time AT&T's collocated AT&T will receive
of AT&T Equipment equipment is out of service due to an outage credit
---------------------------------------------------------------------------------------
Attachment 12
Appendix 2
Page 5
---------------------------------------------------------------------------------------
DESCRIPTION MEASURE REMEDY
---------------------------------------------------------------------------------------
Collocated in GTE GTE's failure to comply with its calculated by
space. obligations under this agreement. dividing the
monthly recurring
charge for such
collocated space
by 30, times the
number of days of
outage. This
penalty does not
apply if the delay
circumstances are
beyond GTE's
control.
---------------------------------------------------------------------------------------
6 G P Rights of Way When ROW, Conduit and Pole- AT&T will receive
(ROW), Conduit and Attachments are not available to a credit in the
Pole Attachments AT&T by the agreed upon due date. amount
Availability. proportionate to
the length of the
delay. The credit
will be calculated
by dividing the
annual rental
charge by 365
times the number
of days delayed.
This penalty does
not apply if the
delay
circumstances are
beyond GTE's
control.
---------------------------------------------------------------------------------------
MAINTENANCE/REPAIR
---------------------------------------------------------------------------------------
1 G S Percent commitments Percent of AT&T customer network One month's flat
met. trouble reports where commitment rate average
met was more than 2.5 percent recurring charge
worse than the percent of GTE per line out of
customer network trouble reports service for which
where commitment was met Quality Standard
is
---------------------------------------------------------------------------------------
Attachment 12
Appendix 2
Page 6
---------------------------------------------------------------------------------------
DESCRIPTION MEASURE REMEDY
---------------------------------------------------------------------------------------
(excluding reports which are cleared not met in the
CPE, AT&T Customer error). reported month.
---------------------------------------------------------------------------------------
2 G S Average clearing Average repair time (total number of One month's flat
time - out of service elapsed hours/minutes for out of rate average
- Designed. service AT&T Customer network recurring charge
trouble reports divided by total per line out or
number out of service customer service for which
network trouble reports) for AT&T Quality Standard
Customers is more than 10 percent not met in the
more than the average repair time reported month.
for GTE Customers (includes only
"designed" services).
---------------------------------------------------------------------------------------
3 G S Average clearing Average repair time (total number One month's flat
time - out of service of elapsed hours/minutes for out of rate average
- non-designed service customer network trouble recurring charge
reports divided by total number out per line out of
of service customer network trouble service for which
reports) for AT&T Customers is Quality Standard
more than 10 percent more than the not met in the
average repair time for GTE reported month.
customers (includes only POTS and
circuits which do not require a
design).
---------------------------------------------------------------------------------------
4 G S Percent reports per Percent of AT&T Customers making One month's flat
100 (failure trouble reports (total number of rate average
frequency) AT&T Customer network trouble recurring charge
reports divided by the total access per line out of
lines multiplied by 100) is not service for which
worse than 0.5 percentage points Quality Standard
than the percent of GTE customers not met in the
making trouble reports. reported month.
---------------------------------------------------------------------------------------
5 G S Percent repeat Percent of AT&T Customer repeat One month's flat
reports in 30 days trouble reports (total number of rate average
AT&T Customer network trouble recurring charge
reports which had a previous per line out of
network trouble report within the service for which
last 30 days divided by the total Quality Standard
number
---------------------------------------------------------------------------------------
Attachment 12
Appendix 2
Page 7
----------------------------------------------------------------------------------------
DESCRIPTION MEASURE REMEDY
----------------------------------------------------------------------------------------
of customer network trouble reports not met in the
multiplied by 100) is not more than reported month.
2.5 percent worse than the percent
of GTE customer repeat trouble
reports.
----------------------------------------------------------------------------------------
FORECASTING
----------------------------------------------------------------------------------------
1 A S Resale requirements Volume of AT&T's resale 20 percent of the
accurately forecast. requirements in a month is not Average Non-
greater than 10% below the amount Recurring Charges
forecast by AT&T in its most recent for the number of
quarterly forecast (which shall have service units
been made not later than 30 days below the forecast
prior to the quarter in question.) when the actual
volume is greater
than 10% and less
than or equal to
30% under
forecast.
40 percent of the
Average
Non-Recurring
Charges for the
number of service
units below the
forecast when the
actual volume is
greater than 30%
and less than or
equal to 40%
under forecast.
50 percent of the
Average
Non-Recurring
Charges for the
number of service
units below
----------------------------------------------------------------------------------------
Attachment 12
Appendix 2
PAGE 8
---------------------------------------------------------------------------------------
DESCRIPTION MEASURE REMEDY
---------------------------------------------------------------------------------------
the forecast when
the actual volume
is over 40% under
the forecast.
---------------------------------------------------------------------------------------
BILLING
---------------------------------------------------------------------------------------
1 G N Advance notification GTE agrees to develop, within six GTE will credit
of late billing months of the Effective Date, a AT&T's national
associated with the Quality Standard for the percent of resale xxxx by
wholesale xxxx. notifications received by AT&T prior $5,000 per month
to late billing based upon a for each month
mutually agreed upon financially in which
significant threshold. The commitment is
documentation provided prior to late not met.
billing must include: 1) the
anticipated xxxx date and 2)
a reasonably accurate estimate of
the adjustment or charge.
---------------------------------------------------------------------------------------
2 G N Timeliness: Delivery GTE agrees to make by March 30, GTE will credit
of mechanized Customer 1997, an initial assessment of AT&T's national
Service Record (CSR) its capability to measure the resale xxxx by
for wholesale billing percent of CSRs received within $5,000 per month
verification. 10 days of the actual xxxx date. for each month
The Implementation Team will in which
determine the appropriate percent commitment is
of CSRs to be delivered on time. not met.
---------------------------------------------------------------------------------------
1.3. Outage Credits
1.3.1 Local Services, Network Elements and Combinations: Outage credits apply
to interruptions of Local Services, Network Elements or Combinations,
in accordance with applicable state Public Service Commission
requirements.
1.3.1.1 If a Local Service, Network Element or Combination is interrupted, AT&T
will be entitled to outage credits. An interruption period begins when
AT&T reports to GTE that a Local Service, Network Element or
Attachment 12
Appendix 2
Page 9
Combination is interrupted (or GTE has knowledge that an interruption
has occurred through service monitoring or other means). An
interruption period ends when the Local Service, Network Element or
Combination is repaired and returned to AT&T. A Local Service, Network
Element or Combination is considered to be interrupted when there has
been a loss of continuity, the Local Service, Network Element or
Combination does not operate in accordance with the applicable service
standards, or it is otherwise unavailable for use by AT&T. This
definition is not intended to conflict with state Public Utility
Commission requirements.
1.3.1.2 The Implementation Team will evaluate if and set the amount of outage
credits for unbundled Network Elements and Combinations and determine
when they should apply.
Attachment 12
Appendix 2
Page 10
2. Category 2 DMOQs
----------------
2.1 Table 2 below lists the Category 2 DMOQs for each of the pre-ordering,
maintenance, and billing classifications. For each Category 2 DMOQ
classification, column 1 indicates the number of the DMOQ within the
classification. Column 2 indicates which Party has the obligation to meet
the DMOQ performance measurement, with a "G" indicating a GTE obligation
and an "A" indicating an AT&T obligation. Column 3 indicates whether the
relevant DMOQ performance measurement data is compiled on a national level
("N"), by state ("S"), or by each occurrence of the DMOQ ("P"). Column 4
contains a description of each DMOQ within each classification. Column 5
describes, for each DMOQ, the performance measurement that applies to the
DMOQ.
2.2 The Parties agree to provide performance at or above the performance
thresholds for each applicable DMOQ as indicated in Table 2 following.
TABLE 2
-------
CATEGORY 2 DMOQs
--------------------------------------------------------------------------------
DESCRIPTION MEASURE
--------------------------------------------------------------------------------
PRE-
ORDERING/ORDERING/PROVISIONING
--------------------------------------------------------------------------------
1 G N Average speed of answer per 80% of the time GTE will
inquiry by GTE's call center within answer within 20 seconds
20 seconds.
--------------------------------------------------------------------------------
MAINTENANCE
--------------------------------------------------------------------------------
1 G S Average speed of answer per 80% of the time GTE will
inquiry by GTE's call center within answer within 20 seconds.
20 seconds
--------------------------------------------------------------------------------
BILLING
--------------------------------------------------------------------------------
1 G N Timeliness: Charges billed in GTE agrees to make, by
current wholesale billing period March 30, 1997, an initial
for flat rated services. assessment of its capability
to measure the percent of
dollar amount due for service
orders billed in the current
--------------------------------------------------------------------------------
Attachment 12
Appendix 2
Page 11
--------------------------------------------------------------------------------
billing period in which the service
order was completed and provide
such assessment to AT&T so the
Parties can agree on and establish
performance thresholds.
--------------------------------------------------------------------------------
2 G N Timeliness: Charges billed within GTE agrees to make, by March 30,
90 days for usage charges. 1997, an initial assessment of its
capability to measure the percent
of dollar amount due for usage
charges billed within 90 days from
the date the service was rendered
and provide such assessment to AT&T
so the Parties can agree on and
establish performance thresholds.
--------------------------------------------------------------------------------
3 G N Accuracy: Financial accuracy of GTE agrees to make, by March 30,
local OCC bills. Financial accuracy 1997, an initial assessment of its
is the percent of total net dollars capability to measure the percent
correctly billed. of total net dollars accurately
billed, excluding xxxx correcting
adjustments resulting from AT&T's
inaccurate LSRs, and provide such
assessment to AT&T so the Parties
can agree on and establish
performance thresholds.
--------------------------------------------------------------------------------
4 G N Timeliness: Making corrections GTE agrees to make, by March 30,
and adjustments within agreed 1997, an initial assessment of its
timeframes. capability to measure the percent
of all corrections and adjustments
made within agreed timeframes and
provide such assessment to AT&T so
the Parties can agree on and
establish performance threshold.
--------------------------------------------------------------------------------
5 G N Customer Usage Data: File Transfer: Meets Expectations: 6 months of
GTE will initiate and transmit all file transfers without a failure.
files error free and without loss of
signal. Note: During the first 6 months
after the Effective Date.
--------------------------------------------------------------------------------
6 G N Customer Usage Data: Timeliness: GTE's initial service performance
Delivery of all messages delivered threshold will be 94% of all
within 5 days of when the message messages delivered within 5 days
was recorded. from when the message was recorded.
GTE agrees to make, by March 30,
1997, an initial assessment as to
what a parity level of performance
should be.
--------------------------------------------------------------------------------
Attachment
Appendix 2
Page 12
--------------------------------------------------------------------------------
Within six months of the contract
Effective Date, the Parties will
agree on an ongoing performance
measure and associated penalties.
--------------------------------------------------------------------------------
8 G N Customer Usage Data: Accuracy of An initial service delivery
transmitted customer usage data. threshold will be established at
99% of recorded usage data
correctly transmitted to AT&T. GTE
agree to make, by March 30, 1997 an
initial assessment as to what a
parity level of performance should
be. Within six months of the
contract effective date, the
Parties will agree on an ongoing
performance measure and associated
penalties.
--------------------------------------------------------------------------------
Attachment 12
Appendix 2
Page 13
3. Category 3 DMOQs
3.1 Table 3 below lists the Category 3 DMOQs for each of the pre-ordering,
ordering and provisioning, maintenance, and billing classifications. For
each Category 3 DMOQ classification, column 1 indicates the number of the
DMOQ within the classification. Column 2 indicates which Party may have
the obligation to meet the DMOQ performance measurement, with a "G"
indicating a potential GTE obligation, an "A" indicating a potential AT&T
obligation and "T" indicating the party is to be determined. Column 3
indicates whether the relevant DMOQ performance measurement data might be
compiled on a national level ("N"), by state ("S"), or by each occurrence
of the DMOQ ("P"). Column 4 contains a description of each DMOQ within
each classification.
3.2 The Parties agree to form an Implementation Team pursuant to Section 3.2
of Attachment 12, to consider and determine whether each Category 3 DMOQ
shall be reclassified as a Category 1 or Category 2 DMOQ or should be
removed as a Category 3 DMOQ without reclassification. If the
Implementation Team agrees to reclassify a Category 3 DMOQ as either a
Category 1 or Category 2 DMOQ, the Implementation Team will also establish
a performance threshold and performance remedies for that DMOQ. The
Implementation Team will set a schedule for considering and determining
any such reclassifications under this Paragraph no later than six months
after the Effective Date of this Agreement.
TABLE 3
CATEGORY 3 DMOQs
--------------------------------------------------------------------------------
DESCRIPTION
--------------------------------------------------------------------------------
PRE-ORDERING/ORDERING/PROVISIONING
--------------------------------------------------------------------------------
1 A N Service Order Discrepancy: LSRs issued without material errors. The
Implementation Team will evaluate and produce a plan to migrate from the
90% performance threshold to the 95% target performance threshold.
--------------------------------------------------------------------------------
2 G N Real Time Solution: Tracks the time required to receive one or more
telephone numbers via a system interface. The interval starts with the
request message leaving AT&T's system and ends with the response message
arriving at AT&T's system. The DMOQ tracks the percentage of intervals
that are less than 5 seconds.
--------------------------------------------------------------------------------
Attachment ?
Appendix 2
Page 14
--------------------------------------------------------------------------------
DESCRIPTION
--------------------------------------------------------------------------------
3 T N Real Time Solution: Tracks the time required to receive address
confirmation information via a system interface.
--------------------------------------------------------------------------------
4 T N Real Time Solution: Service Availability Inquiry Time.
--------------------------------------------------------------------------------
5 T N Real Time Solution: Feature Availability Inquiry Time
--------------------------------------------------------------------------------
6 T N Real Time Solution: Appointment Schedule Inquiry Time.
--------------------------------------------------------------------------------
7 T N Real Time Solution: Customer Service Record (CSR) Inquiry Time.
--------------------------------------------------------------------------------
8 T N Disconnect Order Completion Interval. Measures how long it takes to
complete a disconnect. Residence: within twenty-four (24) hours after
acceptance of a service order. Business: Within four (4) hours after
acceptance of a service order if a software change is required.
Business: Within twenty-four (24) hours after acceptance of a service
order if a central office change is required. Business: Within ninety-
six (96) hours after acceptance of a service order if a customer
premises visit is required.
--------------------------------------------------------------------------------
9 T N Installation line energizing commitments (request for establishment or
changes in non-key, non-PBX and party line services that normally
involve plant activity.
--------------------------------------------------------------------------------
1 G N PIC Migration: Measures the percent of migration notifications sent to
0 AT&T within forty-eight (48) hours of receipt of the migration order. As
a measurement of performance standards, this metric will comply with the
specific performance level shown below. Measurements will be calculated
by Business (single and multi-line, Centrex, PBX trunks), Residence,
LINK and ISDN.
--------------------------------------------------------------------------------
1 G N Directory Assistance: Tracks the levels of Directory Assistance
1 performance levels for resold services and unbundled network elements.
--------------------------------------------------------------------------------
1 G N GTE shall provide LIDB performance standards. AT&T will specify
2 expectations of performance such as 1) at least 99.9% reply rate to all
query attempts; 2) Data in LIDB replys shall have at no more than 2%
unexpected data value, for all inquiries.
--------------------------------------------------------------------------------
1 A S Forecasting. Implementation Teams will work together to define sub-
3 state forecasting levels. The Parties agree that no penalties shall
apply to any sub-state levels that may be defined by the Implementation
Team.
--------------------------------------------------------------------------------
MAINTENANCE
--------------------------------------------------------------------------------
1 G S Quoted restoral commitments met.
--------------------------------------------------------------------------------
Attachment 12
Appendix 2
Page 15
--------------------------------------------------------------------------------
DESCRIPTION
--------------------------------------------------------------------------------
2 G S Status Call to AT&T: when restoral commitments are missed, on trouble
progress, or on restoration.
--------------------------------------------------------------------------------
3 T S Network event with blocked calls or lost features within one hour.
--------------------------------------------------------------------------------
4 G S Time to Restore
- Out of Service & Visit Required at 4, 8, or 16 hours after initial
outage.
- Out of Service & No Visit required at 2, 3, or 4 hours after initial
outage.
- All Other Troubles at twenty-four (24) hours after initial outage.
--------------------------------------------------------------------------------
BILLING
--------------------------------------------------------------------------------
1 G N Timeliness: GTE will mechanically transmit, via Connect: Direct, all
usage records to AT&T's Message Processing Center three times per day at
expected performance threshold of 99.94% of all messages delivered on
the day the call was recorded.
--------------------------------------------------------------------------------
2 G N Accuracy: GTE will provide Recorded Usage Data in the format and with
the content as defined in the current Bellcore EMR document of expected
performance threshold of 99.99% of all recorded records delivered.
--------------------------------------------------------------------------------
3 G N DATA PACKS: GTE will transmit to AT&T all data packs error free in the
format agreed at an expected performance threshold of 6 months of
transmitted data packs without a rejected data pack.
--------------------------------------------------------------------------------
4 G N Accuracy: Recorded Usage Data: GTE will ensure that the Recorded Usage
Data is transmitted to AT&T error free, the level of detail includes but
is not limited to: detail required to rate the call, Duration, and
Correct Originating/Terminating information. The error is reported to
GTE as a Modification Request (MR). Performance is to be measured at 2
levels defined below. AT&T will identify the priority of the MR at the
time of handoff as Severity 1 or Severity 2 at expected performance
threshold of less than or equal to 99% of the MR fixed in less than or
equal to twenty-four (24) hours and 100% of the MR fixed in less than
or equal to 5 days.
--------------------------------------------------------------------------------
5 G N Usage Inquiry Responsiveness: GTE will respond to all usage inquiries
within twenty-four (24) hours of AT&T's request for information. It is
AT&T's expectation to receive continuous status reports until the
request for information.
--------------------------------------------------------------------------------
Attachment
Appendix 2
Page 16
--------------------------------------------------------------------------------
DESCRIPTION
--------------------------------------------------------------------------------
is satisfied.
--------------------------------------------------------------------------------
6 G N Business and Residence Mechanized wholesale bills adhere to
specifications in the (Local Services Billing System e.g. CABS, BOS,
XXXX, XXXX, etc.) specifications/requirements document. Accurate bills
are those mechanized access bills which pass AT&T's validation edit
process the first time at expected performance threshold of less than or
equal to 99.5%.
--------------------------------------------------------------------------------
7 T N Business and Residence: Billing Period Closure agreements are signed
within the agreed timeframe (typically 60 to 90 days) at expected
performance threshold of 100% per agreed timeframe.
--------------------------------------------------------------------------------
Attachment 12
Appendix 3
Page 1
APPENDIX 3
TO
ATTACHMENT 12
AT&T SUPPLIER PERFORMANCE QUALITY MANAGEMENT SYSTEM
AT&T's approach to quality and reliability focuses on the attainment of
excellence for products and services ordered from its suppliers and used by
AT&T. This excellence is the result of a systematic effort that is sustained
over time.
1. Quality Manual
By the end of Contract Month 4, GTE will develop a Quality Manual that addresses
the requirements described herein for the following:
. Management Responsibility and Support
. Quality System
. Document Control
. Process Control
. Product Development Control
. Alignment of Process Output with Agreed-to Requirements
. Identification of Non-conforming Product or Service
. Analysis of the Identified Non-conformance
. Corrective Action Plans
. Quality Records
. Audits and Reviews
. Training
The Quality Manual will be updated by GTE from time to time as additional
process are identified. The Quality Manual and its revisions are subject to
review and approval by AT&T.
2. Process Ownership
For each process identified in the Quality Manual, GTE will identify those
individuals and organizations who have management responsibilities for each
process which affects services to be provided to AT&T by GTE.
Attachment
Appendix 3
Page 2
The initial individuals and organizations will be identified by GTE by the end
of Contract Month 1. GTE shall provide prompt updates to AT&T of changes in
personnel, organization or linkages.
3. Process Definition
For each process included in the Quality Manual, the following items will be
addressed:
a) input requirements;
b) value-added process functionality; and
c) output requirements which meet customer satisfaction
4. Measurement System
The Quality Manual will define the Measurement System to be used to obtain
the data necessary to verify that DMOQs have been met, and to provide data
needed to perform source cause and root cause analyses.
Changes to the agreed upon Measurement System must be reviewed with and
concurred by AT&T prior to their implementation, GTE will review metrics on a
monthly basis with AT&T and will be available for review and analysis, as
mutually agreed to be necessary, for all services. Measures shall be AT&T
specific and support AT&T service performance requirements.
5. Improvement Plan Implementation
GTE will establish monthly service performance and improvement reviews with
AT&T.
Documentation will include Gap Closure Plans which result in compliance with
agreed to performance standards and include:
a) evaluation of the opportunity for continuous improvement, systems
enhancements and re-engineering;
b) forecasted improvement to the desired Direct Measure of Quality (DMOQ)
for each issue or initiative;
c) current and improved upon processes,
d) control processes which GTE management will use for the transitional
period;
e) evaluation of pertinent changes in periodic (monthly, weekly) results;
f) opportunities for source and root cause analyses; and
g) a date for compliance with Gap Closure Plans implementation.
Attachment 12
Appendix 3
Page 3
These Gap Closure plans will be reviewed monthly or, more frequently as
updated data and analyses are available.
6. AT&T Leadership Reviews
GTE Senior Leadership shall meet with AT&T on at least a quarterly basis. GTE
shall assure that resources are provided within GTE to support implementation of
the Supplier Quality Performance Management Program.
7. Integration of AT&T Requirements
GTE will integrate the techniques of the Supplier Quality Performance Management
Program described in this Appendix 3 in all aspects of the work that it performs
on AT&T's behalf.
Attachment 12
Appendix 4
Page 1
APPENDIX 4
TO
ATTACHMENT 12
DEPLOYMENT PLAN
1. DEPLOYMENT PLAN ACTIVITIES:
The Parties agree to complete the activities applicable to them no later
than the times indicated for said completion on the following Table:
--------------------------------------------------------------------------------
CONTRACT ACTIVITY
MONTH*
--------------------------------------------------------------------------------
EFFECTIVE DATE FINAL AGREEMENT ON DMOQS AND SERVICE GUARANTEES.
--------------------------------------------------------------------------------
Month 1
1. Identification of individuals and organizations with
management responsibilities (the Implementation Team) as
described in Appendix 3 to Attachment 12.
2. Agreement on Supplier Performance Quality Management
System. (SPQMS), Deployment Plan, activities, Milestones, and
Implementation Schedule.
3. Capacity planning for Contract Year 1 completed as
described in Section 7 to Attachment 12.
4. Agreement on escalation and expedite procedures as
described in Section 30.2.2 of the Agreement.
5. GTE furnishes a list of all emergency telephone numbers as
described in Section 28.8 of the Agreement.
6. Appointment of a standing arbitrator as described in
Attachment 1.
Month 2 1. Identification of single points of contact as described in
and within Section 30 of the Agreement, Section 13 of
Attachment 2, Sections 3 and 4 of Attachment 3, Section 2 of
Attachment 4, Section 9 of Attachment 5, Section 2 of
Attachment 6C, Section 5 of Attachment 7. and other Agreement
or Attachment sections in this Agreement providing for such
single points of contact.
2. GTE proposes the process for handling requests for new
services, features and/or capabilities as described in Section
4.2 of Attachment 12.
--------------------------------------------------------------------------------
_____________
*Unless indicated to be a specific date.
Attachment
Appendix 4
Page 2
-------------------------------------------------------------------------------
MONTH 3 1. Agreement on the procedures to handle law enforcement agency
requests as described in Section 28.11 of this Agreement.
MONTH 4 1. Quarterly SLT Review of SPQMS with GTE.
2. Development of Quality Manual as described in Appendix 3 to
Attachment 12.
--------------------------------------------------------------------------------
MONTH 5 1. GTE will finalize the process for handling requests for new
services, features and/or capabilities as described in Section 4.2 of
Attachment 12.
2. Finalize Operations Plan as provided in Section 3.3 of Attachment
12.
--------------------------------------------------------------------------------
MONTH 7 1. Quarterly SLT Review of SPQMS with GTE.
--------------------------------------------------------------------------------
MONTH 10 1. Quarterly SLT Review of SPQMS with GTE.
--------------------------------------------------------------------------------
MONTH 11 1. Annual Review of Performance Results Gap Closure plans per SPQMS.
2. Annual Capacity Planning for Contract Year 2 is completed as
described in Section 7 to Attachment 12.
--------------------------------------------------------------------------------
2. The Parties agree to negotiate by the end of Contract Month 4, additional
requirements and milestones which relate to those obligations of GTE in
this Agreement that are not addressed in the Deployment Plan, including,
but not limited to, the implementation of the following:
. Electronic Interfaces as described in Section 29.1 of the Agreement and
Section 5.1 of Attachment 4.
. Alternative Routing Capabilities as described in Section 28 of the
Agreement.
. Service and Operational Readiness Testing as described in Attachment
29.8 of the Agreement.
. Alternative Interim Agreement for Local Service bills as described in
Section 3 of Attachment 6A.
. Procedures for notifying AT&T of changes in retail services as described
in Section 25.6 of the Agreement.
. Procedures for referring misdirected requests for AT&T products and
services as described in Section 29.3 of the Agreement.
. Customer contact training as described in Section 29.6.6 of the
Agreement.
. Procedures for referrals of misdirected calls for repair as described in
Section 8 of Attachment 5.
. Replication of Access Billing Supplier Quality Certification Operating
Agreement as described in Section 2.1.2 of Attachment 6.
. Interim arrangements for clearinghouse procedures as described in
Section 9 of Attachment 7.
. Disaster recovery plans as described in Section 7 of Attachment 5.
. Route Indexing (RI) as described in Section 2.3 of Attachment 8.
Attachment 12
Appendix 4
Page 3
. Processes for service ordering and provisioning of Local Services,
Network Elements and Combinations.
. Processes for maintenance of Local Services, Network Elements and
Combinations.
Attachment 12
Appendix 5
Page 1
APPENDIX 5
TO
ATTACHMENT 12
BONA FIDE REQUEST PROCESS
1. Intent
The Bona Fide Request process is intended to be used when AT&T requests
customized Service Orders for certain services, features, capabilities or
functionality defined and agreed-upon by the Parties as services to be ordered
as Bona Fide Requests.
2. Process
2.1 A Bona Fide Request shall be submitted in writing by AT&T and shall
specifically identify the need to include technical requirements, space
requirements and/or other such specifications that clearly define the
request such that GTE has sufficient information to analyze and prepare a
response.
2.2 Although not expected to do so, AT&T may cancel a Bona Fide Request in
writing at any time prior to AT&T and GTE agreeing to price and
availability. GTE will then cease analysis of the request.
2.3 Within two (2) business days of its receipt, GTE shall acknowledge in
writing the receipt of the Bona Fide Request and identify a single point of
contact and any additional information needed to process the request.
2.4 Except under extraordinary circumstances, within ten (10) days of its
receipt of a Bona Fide Request, GTE shall provide a proposed price and
availability date, or it will provide a detailed explanation as to why GTE
is not able to meet AT&T's request. If extraordinary circumstances
prevail, GTE will inform AT&T as soon as it realizes that it cannot meet
the ten (10) day response due date. AT&T and GTE will then determine a
mutually agreeable date for receipt of the request.
Attachment 12
Appendix 5
Page 2
2.5 Unless AT&T agrees otherwise, all proposed prices shall be consistent
with the pricing principles of the Act, FCC and/or the Commission. Payments
for services purchased under a Bona Fide Request will be made upon
delivery, unless otherwise agreed to by AT&T, in accordance with the
applicable provisions of the Agreement.
2.6 Upon affirmative response from GTE, AT&T will submit in writing its
acceptance or rejection of GTE's proposal. If at any time an agreement
cannot be reached as to the terms and conditions or price of the request,
the Dispute resolution procedures described in Attachment 1 may be used by
a Party to reach a resolution.
2.7 If GTE responds that it cannot or will not offer the requested item in
the Bona Fide Request and AT&T deems the item essential to its business
operations, and deems GTE's position to be inconsistent with the Act, FCC
or Commission regulations and/or the requirements of this Agreement, the
Dispute resolution procedures described in Attachment 1 may be used by a
Party to reach a resolution.
Attachment 12
Appendix 6
Page 1
APPENDIX 6
TO
ATTACHMENT 12
NEW SERVICES PROCESS
The Parties shall work cooperatively to establish a New Services Process with
the objective of having this process in place within six (6) months following
approval of this Agreement.
This process shall include consideration of the following principles:
1) AT&T will implement the process by submitting a request to GTE that
defines the new services, features and/or capabilities in sufficient detail
to permit GTE to analyze the request and prepare a preliminary response.
2) As part of the preliminary response, GTE will advise AT&T whether or
not the request is technically feasible. If the requested service, feature
and/or functionality is technically feasible, GTE will advise AT&T whether
or not it is prepared to proceed with development and, if so, furnish a
preliminary price estimate for the service, feature and/or functionality.
3) Upon affirmative response from GTE, AT&T will submit in writing its
acceptance or rejection of GTE's proposal. If at any time an agreement
cannot be reached as to the terms and conditions or price of the request,
the Dispute resolution procedures described in Attachment 1 may be used by
a Party to reach a resolution.
4) AT&T and GTE will jointly participate in the development of the new
service, feature and/or functionality, using an agreed upon implementation
plan.
5) Payments for the new service, feature and/or functionality will be made
upon delivery, unless otherwise agreed to by AT&T, in accordance with the
applicable provisions of the Agreement.
Attachment
Appendix 6
Page 2
6) If GTE responds that it cannot or will not offer the requested service,
feature and/or functionality and AT&T deems the item essential to its
business operations, and deems GTE's position to be inconsistent with the
Act, FCC or Commission regulations and/or the requirements of this
Agreement, AT&T may use the Dispute resolution procedures described in
Attachment 1 to reach a resolution.
ATTACHMENT 13
-------------
PRINCIPLES FOR IMPLEMENTING
ELECTRONIC INTERFACES FOR
OPERATIONS SUPPORT SYSTEMS
TABLE OF CONTENTS
1. PREORDERING................................................. 1
2. ORDERING AND PROVISIONING INFORMATION EXCHANGE.............. 2
3. MAINTENANCE AND REPAIR...................................... 4
4. LOCAL ACCOUNT MAINTENANCE................................... 5
5. TESTING AND ACCEPTANCE...................................... 6
6. JOINT IMPLEMENTATION AGREEMENT DEVELOPMENT.................. 6
Attachment 13
Page 1
1. PREORDERING
1.1 Transaction-Based Information Exchange
--------------------------------------
The Parties agree that preordering information exchange will be
transmitted over the same interface according to the same content
definition both for resold GTE services and for services provided using
UNE. AT&T and GTE will work together to establish a transaction-based
electronic communications interface. Both Parties will diligently pursue
completing mutually consistent translations within six (6) months after
the Effective Date of this Agreement and proceed to systems readiness
testing that will result in a fully operational interface for local
service delivery within one (1) year from the Effective Date of this
Agreement. AT&T and GTE agree to adapt the interface based upon evolving
industry standards. Changes to ATIS guidelines and standards relevant to
Transaction-Based Pre-Order information exchange will be implemented
based upon a mutually agreeable schedule, but in no case will the time
for adoption, including testing of the changes introduced, extend more
than 6 to 12 months beyond the date of initial closure by the relevant
ATIS committee or subcommittee. This preceding target implementation
obligation may be modified by mutual agreement.
1.2 Batch Data Information Exchange
-------------------------------
GTE will accept AT&T's request for an initial batch feed of information
related to Switch/Feature Availability and Street Address Guide (or
equivalent) data and relationship file information via an agreed upon
format. At a minimum, this batch feed will include switch/feature
availability, including but not limited to type of switching equipment
and active features, and a means to reliably correlate a customer address
with the assigned servicing office of GTE. AT&T and GTE agree to adapt
the interface based upon evolving industry standards. Changes to ATIS
guidelines and standards relevant to Batch Pre-Ordering Information
Exchange will be implemented based upon a mutually agreeable schedule,
but in no case will the time for adoption, including testing of the
changes introduced, extend more than 6 to 12 months beyond the date of
initial closure by the relevant ATIS committee or subcommittee. This
preceding target implementation obligation may be modified by mutual
agreement.
1.2.1 GTE will transmit the initial batch feed of the data within three (3)
Business Days of receipt of the initial request by AT&T. In addition, GTE
will provide complete refreshes of the data on a mutually agreeable
monthly schedule. GTE will send the initial batch feed and subsequent
monthly updates electronically over a mutually agreeable file transfer
network (e.g., the Network Data Mover Network) using a mutually
acceptable file transfer protocol. AT&T and GTE will translate necessary
data elements used in their internal processes into mutually agreeable
and consistent file formats and
Attachment 13
Page 2
record layouts. Both parties will diligently pursue completion of the
definition of file formats, record layout and information content within
six (6) months after the Effective Date of this Agreement and proceed to
systems readiness testing that will result in a fully operational
interface within one (1) year from the Effective Date of this Agreement.
2. ORDERING AND PROVISIONING INFORMATION EXCHANGE
2.1 AT&T Resells GTE Telecommunications Service(s)
----------------------------------------------
The exchange of information relating to the ordering and provisioning of
local service, when AT&T is the customer of record for the resold
service(s), will be based upon the most current interpretations of the
American National Standards Institute (ANSI) Accredited Standards
Committee (ASC) X12 Standards as documented by the Service Order
Subcommittee (SOSC) of the Telecommunications Forum/Electronic Data
Interexchange (TCIF/EDI) committee. AT&T and GTE agree to adapt Ordering
and Provisioning Information Exchange based upon evolving industry
standards for formsbased information exchange, using Local Service
Request (LSR) Form, End User Information Form, the Resale Service Form
and any other relevant form developed by the OBF. In accordance with OBF,
SOSC forms and transaction codes (i.e. 850, 860, 855, 865 and 977), GTE
and AT&T agree to convey all necessary data to connect, modify or
disconnect retail local services of GTE that AT&T resells. AT&T and GTE
will translate ordering and provisioning requests originating in their
internal processes into the agreed upon forms and industry transactions.
Both parties will diligently pursue completion of mutually consistent
translations within six (6) months after the Effective Date of this
Agreement and proceed to systems readiness testing that will result in a
fully operational interface for local service delivery within one (1)
year from the Effective Date of this Agreement.
Changes to guidelines and standards relevant to ordering of services for
resale will be implemented based upon a mutually agreeable schedule, but
in no case will the time for adoption, including testing of the changes
introduced, extend more than 6 to 12 months beyond the date of initial
closure by the relevant ATIS committee or subcommittee. This preceding
target implementation obligation may be modified by mutual agreement.
2.2 AT&T Provides Service Using GTE Unbundled Network Elements
----------------------------------------------------------
2.2.1 The Parties understand and agree that baseline information such as a main
billing account, intercompany contact points, the 800 number for GTE to
transfer a misdirected end user UNE customer's call, geographic coverage
for common use UNE, and other mutually agreeable information is required
prior to the first UNE customer specific order. The Parties also agree to
document, in the Joint Implementation Agreement, the relevant information
from the
Attachment 13
Page 3
AT&T Infrastructure Footprint Form and the GTE CLEC Profile into a
mutually acceptable notification mechanism. GTE will respond to the
initial notification request with a batch feed of information related to
Switch/Feature Availability and Street Address Guide (SAG) and
relationship file that are further discussed in Section 1 (PREORDERING).
AT&T and GTE may mutually agree to use an alternative format for exchange
of Footprint Order related information, provided that the same
information content is delivered. GTE will accept the Infrastructure/
Footprint Form developed by AT&T or the mutually agreed-upon equivalent
format, until such time as AT&T and GTE agree that the OBF has adopted an
acceptable alternative form. AT&T and GTE recognize that modifications to
routing tables may be necessary in order to accomodate the treatment of
customer calling associated with the combination of UNEs that AT&T may
employ to deliver service. Both Parties agree that a mutually agreeable
mechanism for communicating routing changes, at the local office level,
will be documented in the Joint Implementation Agreement relating to this
interface. Unless another mutually agreeable mechanism is established,
GTE will accept delivery of these forms through the ASR process,
including passing of the information over a mutually agreeable file
transfer network (e.g. the Network Data Mover Network) and file transfer
protocol.
2.2.2 Unless otherwise agreed by the Parties, the customer specific
provisioning order will be based upon OBF LSR forms. The applicable
implementation guidelines described in the prior paragraphs relating to
resale of GTE retail services also apply to the customer specific
provisioning orders. GTE agrees that the information exchange will be
forms-based using the Local Service Request Form. End User Information
Form, Loop Service Form and Port Form. Loop Form with Number Portability,
and Number Portability Form developed by the OBF. The SOSC interpretation
of 850, 860, 855, 865, and 977 transactions, in accordance with the OBF
forms, will be used to convey all the necessary data to connect, modify
or disconnect GTE customerspecific UNEs employed by AT&T to deliver
retail local services. Errors and rejections of orders will be treated as
described in the paragraphs relating to resale of GTE retail local
services. Customer-specific elements include, but are not limited to, the
customer loop, the network interface device, the customer-dedicated
portion of the local switch and any combination thereof. AT&T and GTE
will translate ordering and provisioning requests originating in their
internal processes into the agreed upon forms and industry standard
transactions. Both parties will diligently pursue completing mutually
consistent translations within six (6) months after the Effective Date of
this Agreement and proceed to systems readiness testing that will result
in a fully operational interface for ordering UNEs within one (1) year
from the Effective Date of this Agreement. Unless otherwise mutually
agreed because of time, cost and compatibility with existing systems,
AT&T and GTE agree to adapt the interface based upon evolving industry
standards. Adaptations to SOSC
Attachment 13
Page 4
implementation guidelines, to the extent relevant to local service ordering
and provisioning for customer specific UNEs, will be implemented based upon
a mutually agreeable schedule. Changes to ATIS guidelines and standards
relevant to Ordering and Provisioning Information Exchange will be
implemented based upon a mutually agreeable schedule, but in no case will
the time for adoption, including testing of the changes introduced, extend
more than 6 to 12 months beyond the date of initial closure by the relevant
ATIS committee or subcommittee. This preceding target implementation
obligation may be modified by mutual agreement.
2.3 Treatment of Subsequent/Supplemental Transactions
-------------------------------------------------
A mutually acceptable treatment of subsequent/supplemental transactions
will be adopted by both parties until the SOSC explicitly clarifies the
information exchanges associated with supplementing orders. AT&T and GTE
will agree upon a mutually acceptable time frame for adapting their
internal systems to accommodate the OBF clarifications.
3. MAINTENANCE AND REPAIR
3.1 Maintenance and repair information exchange will be transmitted over the
same interface according to the same content definition both for resold GTE
retail local services and for services AT&T provides using a GTE UNE or
combinations of GTE UNEs. AT&T and GTE will, for the purpose of exchanging
fault management information, establish an electronic bonding interface,
based upon ANSI standards T1.227-1995 and T1.228-1995, and Electronic
Communication Implementation Committee (ECIC) Trouble Report Format
Definition (TRFD) Number 1 as defined in ECIC documents ECIC/TRA/95-003,
and all standards referenced within those documents. The Parties will use
and acknowledge functions currently implemented for reporting access
circuit troubles. These functions include Enter Trouble, Request Trouble
Report Status, Add Trouble Information, Modify Trouble Report Attributes.
Trouble Report Attribute Value Change Notification and Cancel Trouble
Report, all of which are fully explained in clauses 6 and 9 of ANSI T1.228-
1995.
3.2 AT&T and GTE will exchange requests over a mutually agreeable X.25 network
or, if both AT&T's and GTE's platforms are capable, a mutually agreeable
TCP/IP based network may be employed. AT&T and GTE will translate
maintenance requests or responses originating in their internal processes
into the agreed upon attributes and elements. Both Parties will diligently
pursue completing mutually consistent translations within six (6) months
after the Effective Date of this Agreement and proceed to systems readiness
testing that will result in a fully operational interface for local service
delivery within one (1) year after the Effective Date of this Agreement.
AT&T and GTE agree to adapt the interface based upon evolving industry
Attachment 13
Page 5
standards. Changes to ATIS guidelines and standards relevant to Local
Service Maintenance will be implemented based upon a mutually agreeable
schedule, but in no case will the time for adoption, including testing of
the changes introduced, extend more than 6 to 12 months beyond the date of
initial closure by the relevant ATIS committee or subcommittee. This
preceding target implementation obligation may be modified by mutual
agreement.
4. LOCAL ACCOUNT MAINTENANCE
4.1 When acting as the switch provider for AT&T, where AT&T either is reselling
retail services of GTE or employing UNEs to provide local service, GTE will
notify AT&T whenever the local service customer transfers service from AT&T
to another local service provider. GTE will provide this notification via
a mutually agreeable 4 digit Local Use Transaction Code Status Indicator
(TCSI) that will indicate the retail customer is terminating local service
with AT&T. GTE will transmit the notification, via a mutually agreeable
file transfer network (e.g., the Network Data Mover Network) and file
transfer protocol, within twenty-four (24) hours of GTE provisioning the
switch. The TCSI, sent by GTE will be in the 960 byte industry standard
CARE record format.
4.2 GTE will accept account changes that affect only the pre-subscribed
intraLATA and/or interLATA toll provider (PIC) through a local service
order. Additionally, AT&T and GTE will work together diligently to
develop industry standard CARE processes to process account changes.
4.3 In addition, GTE will reject, via the industry standard CARE Record TCSI
Code 3148, any interexchange carrier initiated change of the Primary
lnterexchange Carrier (PIC), where GTE is the switch provider either for
the retail local services of GTE that AT&T resells or UNEs of GTE that AT&T
employs in providing service.
4.4 AT&T and GTE agree to adapt the interface based upon evolving industry
standards. Changes to ATIS guidelines and standards relevant to Local
Account Maintenance will be implemented based upon a mutually agreeable
schedule, but in no case will the time for adoption, including testing of
the changes introduced, extend more than 6 to 12 months beyond the date of
initial closure by the relevant ATIS committee or subcommittee. This
preceding target implementation obligation may be modified by mutual
agreement.
4.5 Agreement by the Parties to the Local Account Maintenance described above
does not, in any way, set a precedent or remove any obligation for the
Parties to work toward an industry solution for supporting customer
movement between and among other ILECs and CLECs.
Attachment 13
Page 6
5. TESTING AND ACCEPTANCE
AT&T and GTE agree that no interface will be represented as either
generally available or as operational until end-to-end integrity and load
testing, as agreed to in a Joint Implementation Agreement or other mutually
acceptable document are completed to the satisfaction of both Parties. The
intent of the end-to-end integrity testing is to establish, through the
submission and processing of test scenarios, that transactions agreed to by
AT&T and GTE will successfully process; in a timely and accurate manner,
through both Parties' support OSS as well as the interfaces. The testing
will include the use of mutually agreeable test transactions, designed to
represent no less than 95 percent of the transaction types that AT&T and
GTE expect to send and receive through the interface undergoing end-to-end
testing. In addition, AT&T and GTE will establish either a mutually
agreeable testing environment or an audit process sufficient to demonstrate
that the interfaces established between AT&T and GTE have the capability
and capacity to exchange busy period transaction volumes reasonably
projected to occur during the forward-looking twelve month period following
implementation of the interface. AT&T will provide mutually agreeable
forecast data to GTE for the forward-looking twelve month period, necessary
to determine capability and capacity. The test environment or audit
process, which ever is utilized, must validate that GTE can accept and
process the anticipated busy period load without degradation of overall
end-to-end performance of the information exchange delivered to AT&T even
when other CLEC transactions are simultaneously processed by GTE.
6. JOINT IMPLEMENTATION AGREEMENT DEVELOPMENT
AT&T and GTE recognize that this Attachment is not sufficient to fully
resolve all technical and operational details related to the interfaces
described. Therefore, AT&T and GTE agree to document the additional
technical and operational details in the form of a Joint Implementation
Agreement (JIA). Both Parties further agree that any technical, operational
or implementation issues, once identified at the working team level, may be
escalated by the initiative of either Party, thirty (30) days after an
issue is identified, to the dispute resolution procedures of Attachment 1
for binding resolution. In addition, AT&T and GTE will document both a
topical outline for the JIAs as well as establish a schedule for
identifying, discussing, resolving and documenting resolution of issues
related to each aspect of the JIA topical outline for each interface
discussed in this document. In no event will either end-to-end integrity
testing or load testing begin unless the Parties agree that for each
interface to be tested, the JIA properly documents the intended operation
of the interface scheduled for testing. Any issues identified and
subsequently resolved through either the end-to-end integrity or load
testing processes will be incorporated into the impacted interface JIA
within thirty (30) days of issue resolution.
Attachment 14
Page 1
ATTACHMENT 14
-------------
AT&T/GTE PRICING AGREEMENT
--------------------------
1 Local Service Resale
--------------------
The prices charged to AT&T for Local Service shall be calculated using the
avoided cost discount applicable in California, determined on the basis of
the retail rate charged to subscribers for the telecommunications service
requested, excluding the portion thereof attributable to any marketing,
billing, collection, and other costs that will be avoided by GTE. The
interim wholesale discount shall be 12% for all retail services (as defined
by the Arbitrator's Report, dated October 31, 1996, as amended by Decision
No. 97-01-022) except residential access lines and 7% for residential
access lines off the applicable retail rate. This interim discount shall
remain in effect until the Commission determines a wholesale discount in
the OANAD proceeding or otherwise. Once so adopted and effective, the new
discount shall apply instead of the interim discount for the remaining Term
of this Agreement.
1.1 Non-recurring Charges for Total Services Resale
-----------------------------------------------
For wholesale services, the interim rates for non-recurring charges (other
than as provided in the next sentence for customer "change-overs") shall be
the retail rate less the applicable avoided cost discount for the State
until such time as the Commission, in the OANAD proceeding or otherwise,
adopts a permanent rate which is effective. There will be no "change-over"
charge to switch a customer from GTE to AT&T or from AT&T to GTE.
2. Unbundled Network Elements
--------------------------
Interim rates as specified in Appendix 1 to this Attachment 14 shall be in
effect until replaced by rates established by the Commission, once
effective in the OANAD proceeding or otherwise. Non-recurring charges for
provisioning unbundled network elements shall be as established by the
Commission, in the OANAD proceeding or otherwise. In the interim, the
Parties will use the existing memorandum accounting procedure to track such
provisioning.
Attachment ??
Page ?
3. Collocation
-----------
Prices and terms for collocation are specified in Appendix 1 to Attachment
14.
4. Interconnection Services
------------------------
GTE will make interconnection arrangements available at all tandem
switching and end office switching locations. At the discretion of AT&T,
local interconnection may be accomplished via one-way local trunks, or two-
way local trunks, or AT&T may choose to deliver both local and intraLATA
toll traffic over the same trunk group(s). With respect to the latter
scenario, AT&T will have to provide an available Percent Local Usage (PLU)
to facilitate billing if it desires application of the local
interconnection rate.
Prices and terms for Interconnection Services are specified in Appendix 1
to this Attachment 14. When local exchange traffic is out of balance more
than 15% and either Party has requested termination of "xxxx and keep" in
accordance with Part V of the General Terms and Conditions, compensation
per minute of use shall be paid on the percentage of traffic above 15%. For
example, if traffic is out of balance 20%, the party with the excess
traffic will pay per minute of use for 5% of its traffic.
5. Rights-of-Way, Conduits and Pole Attachments
--------------------------------------------
AT&T shall pay to GTE a fee, determined by a methodology consistent with 47
U.S.C. section 224 and the FCC's regulations thereunder for placement of
AT&T's facilities in or on GTE's poles, conduits or rights-of-way. Such
methodology is subject to change, by mutual agreement, in the event the FCC
issues new rules or the Commission adopts rules setting forth a new'
methodology. Other fees (such as for make-ready work, field surveys,
capacity expansion, etc.) as set forth in Attachment 3 shall also be paid
by AT&T to GTE.
6. Other
-----
The interim price for Remote Call Forwarding is specified in Appendix 1 to
this Attachment. This price shall be in effect until replaced by the rate
adopted by the Commission in the OANAD proceeding or otherwise. Until the
Commission finalizes the rate for Remote Call Forwarding, the parties
shall follow the existing memorandum account. For Flexible Direct Inward
Dialing and Directory Number Route Indexing services, for which there is no
interim rate, the Parties will use the existing memorandum account to track
the quantity of numbers ported using these technologies and the duration of
the porting.
Attachment 14
Page 3
GTE will provide 800/888 database information for the routing of local
exchange customer calls. When an AT&T local exchange customer served by a
GTE switch dials an 800/888 call, GTE will xxxx the interexchange carrier
to which the call is routed for the database query as GTE does for GTE
local exchange customers served by the GTE switch. When an AT&T local
exchange customer served by an AT&T switch dials an 800/888 call and the
800/888 database query is sent to the GTE database for carrier
determination, GTE will xxxx AT&T for that query.
7. Numerous provisions in this Agreement and its Attachments refer to prices
or pricing principles set forth in Attachment 14. If a provision references
prices in Attachment 14 and there are no corresponding prices already set
forth in Attachment 14 for such item, such price shall be considered "To
Be Determined" ("TBD"). With respect to all TBD prices, prior to AT&T
ordering any such TBD item, the Parties shall meet and confer to establish
a price. If the Parties are unable to reach agreement on a price for such
item, an interim price shall be set for such item that is equal to the
price for the nearest analogous item for which a price has been established
(for example, if there is not an established price for a non-recurring
charge ("NRC") for a specific Network Element, the Parties would use the
NRC for the most analogous retail service for which there is an established
price). Any interim prices so set shall be subject to modification by any
subsequent decision of the Commission. If an interim price is different
from the rate subsequently established by the Commission, any underpayment
shall be paid by AT&T to GTE, or any overpayment refunded by GTE to AT&T,
within forty-five (45) days after the establishment of the price by the
Commission.
Attachment 14
Appendix 1
Page 1
APPENDIX 1
TO
ATTACHMENT 14
PRICES FOR UNBUNDLED NETWORK ELEMENTS
-------------------------------------
Beginning with the Effective Date of this Agreement, Network Elements and
Combinations will be priced in accordance with the standards and prices
described in this Appendix.
The prices listed in this Attachment are interim prices only and are subject to
change to conform with the rates for unbundled network elements and
non-recurring charges subsequently adopted by the Commission in the OANAD
proceeding or otherwise become effective. Once such subsequently adopted prices
become effective, said prices will be substituted for the interim prices and
shall apply for the remainder of the Term of this Agreement.
Attachment 14
Appendix 1
Page 2
INTERIM PRICES FOR UNBUNDLED NETWORK ELEMENTS
------------------------------------------------------------------------------
NETWORK ELEMENTS UNIT DEFINITION PRICE
------------------------------------------------------------------------------
0 XXXXXXXXX XXXX
0-Xxxx Xxxx per month $16.81
4-Wire Loop per month $31.85
ISDN Loop per month TBD
------------------------------------------------------------------------------
2 NETWORK INTERFACE DEVICE TBD
------------------------------------------------------------------------------
3 LOCAL SWITCHING
2-Wire Port per month $4.58
DS1 Port Trunk-side per month $54.67
End Office Switching per MOU $0.0036286
------------------------------------------------------------------------------
Custom Calling Features
- Call Waiting per month $0.02
- Call Forwarding per month $0.12
- Speed Calling 8 per month $0.10
- Speed Calling 30 per month $0.16
- Three Way Calling per month $0.65
- Cancel Call Waiting per month $0.01
- Number Redial per month $0.04
- Remote Call Forwarding per month $2.73
- Smart Ring per month $0.01
- Call Restrict I per month $1.92
- Call Restrict 11 per month $1.92
- Call Restrict III per month $1.92
- Call Restrict IV per month $1.92
------------------------------------------------------------------------------
Custom Calling Features/CLASS
- Automatic Busy Redial per month $0.13
- Automatic Call Return per month $0.04
- VIP Alert per month $0.12
- Call Block per month $0.17
- Special Call Forwarding per month $0.16
- Special Call Acceptance per month $0.12
- Special Call Waiting per month $0.12
- Call Tracing Service per month $0.04
- Calling Number ID per month $0.04
- Cancel Calling Number per month $0.07
- Cancel Calling Number per month $0.07
------------------------------------------------------------------------------
4 TANDEM SWITCHING
Tandem Switching per avg. MOU $0.0015000
------------------------------------------------------------------------------
5 INTEROFFICE TRANSMISSION
Common Transport
- Transport Termination per avg. MOU $0.0002047
- Transport Facility per Mile per avg. MOU
Zone 1 $0.0000155
Zone 2 $0.0000295
Zone 3 $0.0000314
------------------------------------------------------------------------------
Attachment 14
Appendix 1
Page 3
INTERIM PRICES FOR UNBUNDLED NETWORK ELEMENTS
------------------------------------------------------------------------------
Entrance Facility
- 2 Wire Voice per month $30.17
- 4 Wire Voice per month $39.53
- DS1 Standard 1st System per month $171.37
- DS1 Standard Additional System per month $171.37
- DS3 Protected, Electrical per month $738.50
- DS1 to Voice MUX per month $262.85
- DS3 to DS1 Mux per month $373.55
------------------------------------------------------------------------------
Dedicated Transport
- DSO Facility per Air-Line-Mile per month $3.81
- DS1 Facility per Air-Line-Mile per month $0.95
- DS1 per Termination per month $37.97
- DS3 Facility per Air-Line-Mile per month $22.62
- DS3 per Termination per month $344.54
- DS1 to Voice MUX per month $262.85
- DS3 to DS1 MUX per month $373.55
------------------------------------------------------------------------------
6 SIGNALLING SYSTEM (SS7)
STP Port per port/month $515.00
56 Kbps Link, per link $79.80
56 Kbps Link, per Air-Line-Mile $5.50
DS-1 Link, per link TBD
DS-1 Link, per Air-Line-Mile TBD
Database Usage
LIDB per query $0.039600
800 per query $0.007977
other TBD
Signal Transfer Point per termination $0.000076
Signal Control Point per termination $0.000061
------------------------------------------------------------------------------
7 OPERATOR SERVICES & DA
Directory Assistance per query $0.28
------------------------------------------------------------------------------
Operator Services
Station to Station cost/call $0.50
- Oper Assisted Calling Card cost/call $0.41
- Collect cost/call $0.77
- Coin Sent Paid cost/call $0.02
- Third Number cost/call $1.24
------------------------------------------------------------------------------
Operator Services
Person to Person cost/call $1.13
- Oper Assisted Calling Card cost/call $1.12
- Collect cost/call $1.12
- Coin Sent Paid cost/call $1.12
- Third Number cost/call $1.44
------------------------------------------------------------------------------
- Busy Verification cost/call $0.87
- Busy Interrupt cost/call $0.96
- Mechanized Calling Card cost/call $0.05
------------------------------------------------------------------------------
8 LOCAL INTERCONNECTION
Traffic In Balance per MOU xxxx and keep
Traffic Out of Balance +/- 15% per MOU $0.003629
------------------------------------------------------------------------------
9 COLLOCATION
EISCC
- DSO per month $2.10
- DS1 per month $5.25
- DS3 per month $45.40
- Collocation other TBD
------------------------------------------------------------------------------
Attachment 15
Page 1
ATTACHMENT 15
RECIPROCAL COMPENSATION FOR CALL TERMINATION AGREEMENT
1. This Attachment describes the reciprocal compensation arrangements between
AT&T and GTE for Local Traffic, Toll, and Switched Access Services. The
Parties shall compensate each other for transport and termination of such
traffic at the rates provided in Attachment 14 (Pricing) and/or the
appropriate Parties' Switched Access Tariff.
2. Compensation for Call Termination
A. Reciprocal compensation does not apply in a resale environment.
B. The following compensation terms, as specified in Unbundled Network
Element pricing listed in Attachment 14, shall apply in all cases
where AT&T purchases GTE's unbundled Local Switching:
1. For Local intra-switch calls between lines connected to GTE's
----------------------------
switch where AT&T has purchased GTE's unbundled Local Switching,
the Parties agree to impose no call termination charges on each
other. GTE's Local Switching charge will apply as described below
where the call is:
(a) Originated by AT&T's customer and completed to a GTE
customer:
(1) (For use of the local switch): Local Switching charge at
the originating office will apply to AT&T.
(b) Originated by AT&T's customer and completed to the customer of
a third party LEC (not affiliated with AT&T) using GTE's
unbundled Local Switching:
(1) (For use of the local switch): Local Switching charge at
the originating office will apply to AT&T.
(c) Originated by AT&T's customer and completed to another of
AT&T's customers using GTE's unbundled Local Switching.
(1) (For use of the local switch): Local Switching charge at
the originating office will apply to AT&T.
(d) Originated by a GTE customer and terminated to AT&T's customer
using GTE's unbundled Local Switching.
Attachment 15
Page 2
(1) No Local Switching charge will apply.
(e) Originated by the customer of a third party LEC (not affiliated with
AT&T) using GTE's unbundled Local Switching and terminated to AT&T's
customers using GTE'S unbundled Local Switching.
(1) No Local Switching charge will apply to AT&T.
2. For Local inter-switch calls where AT&T has purchased GTE's unbundled Local
----------------------------
Switching, the Parties agree to call termination charges as described in
Part V, section 41.3.2.
GTE's charges will apply to AT&T as described below where the call is:
(a) Originated from AT&T's end-user customer using GTE's unbundled Local
Switching and completed to a GTE customer.
(1) (For use of the local switch): Local Switching charge at the
originating office.
(2) A mileage-based transport charge will apply when AT&T uses GTE's
transport.
(3) (For call termination): Charges for local interconnection/call
termination, when applicable, as set forth in Section 4,
Attachment 14.
(b) Originated from AT&T'S customer using GTE's unbundled Local Switching
and completed to a third party LEC (not affiliated with AT&T) customer
using GTE's unbundled Local Switching.
(1) (For use of the local switch): Local Switching charge at the
originating office.
(2) A mileage-based transport charge will apply when AT&T uses GTE's
transport.
(c) Originated from AT&T's customer using GTE's unbundled Local Switching
and completed to the interconnected network of a third party LEC (not
affiliated with AT&T).
Attachment 15
Page 3
(1) (For use of the local switch): Local Switching charge at the
originating office.
(2) A mileage-based transport charge will apply when AT&T uses GTE's
transport, and mileage shall be measured between the originating
office and the POI of the third party's network.
(d) Originated from AT&Ts customer using GTE's unbundled Local Switching
and completed to AT&T's customer using GTE's unbundled Local
Switching.
(1) (For use of the local switch): Local Switching charge at the
originating office.
(2) A mileage-based transport charge will apply when AT&T uses GTE's
transport.
(3) (For use of the local switch): Local Switching charge at the
terminating office.
(e) Originated by a GTE customer and terminated to AT&T's customer using
GTE's unbundled Local Switching.
(1) (For use of the local switch): Local Switching Charge at the
terminating office.
(2) (For call termination): AT&T shall charge GTE for local
interconnection/call termination, when applicable, as set forth
in Section 4, Attachment 14.
(f) Originated by a customer of a third-party LEC (not affiliated with
AT&T) using GTE's unbundled Local Switching and terminated to AT&T's
customer using GTE's unbundled Local Switching.
(1) (For use of the local switch): Local Switching charge at the
terminating office.
(g) Originated by a customer on the interconnected network of a third-
party LEC (not affiliated with AT&T) and terminated to AT&T's customer
using GTE's unbundled Local Switching.
(1) (For use of the local switch): Local Switching charge at the
terminating office.
Attachment 15
Page 4
3. For intraLATA toll calls where AT&T has purchased GTE's unbundled Local
------------------------
Switching, charges per Unbundled Network Element pricing listed in
Attachment 14 shall apply as follows:
(a) Originated by AT&T's customer and completed to a GTE customer.
(1) (For use of the local switch): Local Switching charge plus NIC
(Network Interconnection Charge) at the originating office
(2) Shared transport charge between the two offices will apply when
AT&T uses GTE's transport.
(3) (For call termination): End Office Switching charge at the
terminating office (Switched Access Rate).
(4) NIC at the terminating office.
(b) Originated by AT&T's customer and completed to the customer of a
third-party LEC (not affiliated with AT&T) using GTE's unbundled Local
Switching in a distant end office.
(1) (For use of the local switch): Local Switching charge plus NIC at
the originating office.
(2) Shared transport charge between the two offices will apply when
AT&T uses GTE's transport.
(c) Originated by AT&T's customer and completed to the network of third-
party LEC (not affiliated with AT&T) interconnected with GTE's
network.
(1) (For use of the local switch): Local Switching charge, plus NIC,
at the originating office.
(2) Common transport charge will apply when AT&T uses GTE's
transport, and mileage shall be measured between the originating
office and the POI of the third party's network.
(3) Tandem Switching, where applicable.
(d) Originated by AT&T's customer and completed to another of AT&T's
customers being served through GTE's unbundled
Attachment 15
Page 5
Local Switching in a distant office.
(1) (For use of the local switch): Local Switching charge plus NIC at
the originating office.
(2) Shared transport charge between the two offices will apply when
AT&T uses GTE's transport.
(3) (For use of the local switch): Local Switching charge plus NIC at
the terminating office.
(e) Originated by a GTE customer and terminated to AT&T's customer using
GTE's unbundled Local Switching.
(1) (For use of the local switch): Local Switching charge plus NIC at
the terminating office.
(2) (For call termination): AT&T will charge GTE Local Switching at
the terminating office (Switched Access Rate).
(3) (For call termination): AT&T will charge GTE NIC at the
terminating office.
(f) Originated by the customer of a third-party LEC (not affiliated with
AT&T) using GTE's unbundled Local Switching in a distant end office
and terminated to AT&T's customer using GTE's unbundled Local
Switching.
(1) (For use of the local switch): Local Switching charge plus NIC at
the terminating office.
(g) Originated by a customer on the network of a third-party LEC (not
affiliated with AT&T) interconnected with GTE's network and terminated
to AT&T's customer using GTE's unbundled Local Switching.
(1) (For use of the local switch): Local Switching charge plus NIC at
the terminating office.
4. For intrastate Switched Access calls where AT&T is using GTE's unbundled
Local Switching for calls originated from or terminated to an IXC for
completion:
Attachment 15
Page 6
(a) For calls originated from AT&T's customer to AT&T's own IXC switch (or
that of an affiliate) for completion.
(1) (For use of the local switch): Local Switching charge at the
originating office.
(2) Originating NIC
(3) GTE will charge AT&T's IXC affiliate the following Switched
Access elements on a meet-point basis:
a. Local Transport;
b. Tandem Switching.
(4) AT&T will charge AT&T's IXC affilate the following Switched
Access elements on a meet-point basis:
a. Originating NIC;
b. Local Switching.
(b) For calls originated from AT&T's customer to an IXC's switch not
affiliated with AT&T.
(1) (For use of the local switch): Local Switching charge at the
originating office.
(2) Originating NIC.
(3) GTE shall charge the non-affiliated IXC for the following
originating Switched Access on a meet-point basis:
a. Local Transport;
b. Tandem Switching.
(4) AT&T will charge the non-affiliated IXC for the following
Switched Access elements on a meet-point basis:
a. Originating NIC;
b. Local Switching.
(c) For calls terminating to AT&T's end-user customer from AT&T's own IXC
switch (or that of an affiliate) for completion.
Attachment 15
Page 7
(1) (For use of the local switch): Local Switching charge at the
terminating office.
(2) Terminating NIC.
(3) GTE will charge AT&T's IXC (affiliate) the following Switched
Access elements on a meet-point basis:
a. Local Transport;
b. Tandem Switching.
(4) AT&T will charge AT&T's IXC (affiliate) for the following
Switched Access elements on a meet-point basis:
a. Terminating NIC;
b. Local Switching.
(d) For calls terminating to AT&T's customer from an IXC switch not
affiliated with AT&T.
(1) (For use of the local switch): Local Switching charge at the
terminating office.
(2) Terminating NIC.
(3) GTE shall charge the IXC for the following terminating Switched
Access on a meet-point basis:
a. Local Transport;
b. Tandem Switching.
(4) AT&T will charge IXC for the following Switched Access elements
on a meet-point basis:
a. Terminating NIC;
b. Local Switching.
5. For interstate Switched Access calls where AT&T is using GTE's unbundled
Local Switching for calls originated from or terminated to an IXC for
completion:
Attachment 15
Page 8
(a) For calls originated from AT&T's customer to AT&T's own IXC switch (or
that of an affiliate) for completion.
(1) (For use of the local switch): Local Switching charge at the
originating office.
(2) Originating Residual Interconnection Charge (RIC) and CCL
(3) GTE shall charge AT&T's IXC affiliate for the following
originating Switched Access on a meet-point basis:
a. Local Transport;
b. Tandem Switching.
(4) AT&T will charge AT&T's IXC affilate the following Switched
Access elements on a meet-point basis:
a. Originating RIC;
b. Originating CCLC;
c. Local Switching.
(b) For calls originated from AT&T's customer to an IXC's switch not
affiliated with AT&T.
(1) (For use of the local switch): Local Switching charge at the
originating office.
(2) Originating RIC and CCL.
(3) GTE shall charge the IXC for the following originating Switched
Access on a meet-point basis:
a. Local Transport;
b. Tandem Switching.
(4) AT&T will charge IXC the following Switched Access elements on a
meet-point basis:
a. Originating RIC;
b. Originating CCLC;
Attachment 15
Page 9
c. Local Switching.
(c) For calls terminating to AT&T's customer from AT&T's own IXC switch
(or that of an affiliate) for completion.
(1) (For use of the local switch): Local Switching charge at the
terminating office.
(2) Terminating RIC and CCL.
(3) GTE will charge AT&T's IXC (affiliate) the following Switched
Access elements on a meet-point basis:
a. Local Transport;
b. Tandem Switching.
(4) AT&T will charge AT&T's IXC affilate the following Switched
Access elements on a meet-point basis:
a. Terminating RIC;
b. Terminating CCLC;
c. Local Switching.
d) For calls terminating to AT&T's customer from an IXC switch not
affiliated with AT&T.
(1) (For use of the local switch): Local Switching charge at the
terminating office.
(2) Terminating RIC and CCL.
(3) GTE shall charge the non-affiliated IXC for the following
terminating Switched Access on a meet-point basis:
a. Local Transport;
b. Tandem Switching.
(4) AT&T will charge IXC the following Switched Access elements on a
meet-point basis:
a. Terminating RIC;
Attachment 15
Page 10
b. Terminating CCLC,
C. Local Switching.
C. The following terms apply where AT&T and GTE interconnect using their
own networks.
1. For Local Traffic and intraLATA Toll traffic originated by AT&T
(or CLCs subtending its network) to GTE, AT&T agrees to pay GTE
the following:
(a) Local calls: Unless otherwise provided in Attachment 14,
Xxxx and Keep shall apply to Local Traffic. In the event
traffic (as defined from the point of interconnection) is
out of balance, the rate specified in Attachment 14 shall
apply.
(b) Toll calls: The following rate elements are applicable to
intraLATA toll calls where AT&T is not using the LATA-wide
termination option:
(1) The following rate elements will apply when a call
routes over Local Interconnection Trunk Groups:
(a) For common switched transport where GTE's tandem
is used:
(i) Fixed - per minute of use.
(ii) Variable - per mile per minute of use.
Mileage shall be calculated based on the
airline miles between the Vertical and
Horizontal ("V&H") coordinates of the POI,
and the GTE end office or Competitive Local
Carrier routing point.
(iii) Tandem Switching.
(b) End Office switching;
(c) Information Surcharge;
(d) NIC.
Attachment 15
Page 11
(c) Toll calls: The following rate elements are applicable to intraLATA
toll calls where AT&T is utilizing the LATA-wide termination option.
(1) End Office Switching: $.0155535
(2) Transport: $.0071499 (per minute)
(3) Information Surcharge: $.0004374
The above rates shall be subject to change based on the
agreements between the intrastate intralata toll providers in the
State of California.
2. For Local Traffic and intraLATA Toll traffic originated from GTE to AT&T,
GTE agrees to pay AT&T the following:
(a) Local calls: Unless otherwise provided in Attachment 14, Xxxx and Keep
shall apply to Local Traffic. In the event traffic (as defined from
the point of interconnection) is out of balance, the rate specified in
Attachment 14 shall apply.
(b) Toll calls: The following rate elements are applicable to intraLATA
toll calls where GTE is not using the LATA-wide termination option:
(1) The following rate elements will apply when a call routes over
Local Interconnection Trunk Groups:
(a) For common switched transport where AT&T's tandem is used:
(i) Fixed - per minute of use.
(ii) Variable - per mile per minute of use. Mileage shall
be calculated based on the airline miles between the
Vertical and Horizontal ("V&H") coordinates of the
POI, and the AT&T end office or Competitive Local
Carrier/AT&T routing point.
(iii) Tandem Switching.
(b) End Office switching;
(c) Information Surcharge;
Attachment 15
Page 12
(d) NIC.
3. Determination of Traffic Balance
(a) The Parties will perform traffic studies to measure Local Traffic
between them and will use such measure to determine the balance of
traffic between them and compensation due, if any. The Parties will
make measurements and report the results to each other on a calendar-
quarter basis (i.e., Jan-March, Apr.-June, etc.). Each Party will be
responsible for the measurement of its originating traffic transmitted
to the other. The Parties will undertake traffic measurements on a
state wide basis. The Parties will report measurements to each other
no later than the end of the month following the completion of the
quarter. The provisions of this section, and of C.3.(b) below, will
not apply until the second full calendar quarter after the Effective
Date of this Agreement. The reported measurements will determine the
requirements for payments, if any, for the subsequent full calendar
quarter. In determining whether any amount for call terminations is
owing under this Section, neither Party shall be obligated to pay the
other unless, on a state-wide basis, the traffic is deemed to be out-
of-balance as defined in Attachment 14, Section 4.
(b) The Parties agree that any calculation of net usage differential for
Local Traffic volumes less than the percentage set out in Attachment
14, Section 4 shall demonstrate the Parties' traffic to be in balance
for purposes of this Section. The Parties will base calculations
under this Section on periodic traffic studies, which shall be made,
where possible, in both the originating and terminating Parties'
network.
ATTACHMENT 16
INTERIM PROCEDURES FOR PREORDERING
AND PROVISIONING
1. Attached hereto and incorporated by this reference is the existing
Memorandum of Understanding between AT&T and GTE with respect to interim
procedures for preordering and provisioning.
2. The Parties intend to negotiate specific terms and conditions to implement
the Memorandum of Understanding. Once established, the Parties will amend
this Attachment 16 to incorporate those terms and conditions.
MEMORANDUM OF UNDERSTANDING
AT&T Communications of California, Inc. ("AT&T") and GTE California
Incorporated ("GTEC") (collectively referred to as "the parties"), in connection
with the mediation session held on August 14, 1996 in California Public
Utilities Commission Case C.00-00-000, hereby agree as follows:
1. The parties agree that on or about July 19, 1996 their corporate
parents entered into a national agreement that provides an interim method of
providing the interfaces necessary for AT&T to resell GTEC's local services.
This interim methodology combines automated and manual interfaces. This interim
methodology is referred to by the parties as the "Phase I interim solution."
2. The parties agree to augment the "Phase I interim solution" with a
"Phase II interim solution," which will replace certain manual interfaces with
automated interfaces.
3. The parties agree to complete a matrix, in the form attached hereto and
marked as "Phase II Matrix" by September 30, 1996. The parties agree to set
forth completion dates for each of ten "milestones" for each of six
"requirements," i.e., automated interfaces, that GTEC will provide to AT&T.
4. The six "requirements" are:
a. telephone number assignment
b. due date for installation
c. street address guide/products and features in service by LSO
d. errors/rejects in local service request
e. jeopardies to local service request
f. recap of order in service activation report.
5. The ten milestones are:
a. completion of data element negotiations
b. completion of business process negotiations
c. completion of GTEC systems design
d. completion of AT&T systems design
e. completion of AT&T/GTEC development walk-through, transaction,
and data element level
f. completion of GTEC system coding
g. completion of AT&T system coding
h. completion of interface testing
i. completion of end-to-end system and process testing
j. completion of service readiness testing.
2
6. The parties agree to set April 1, 1997 as a target date for completion
of all six "requirements." However, the parties recognize that certain
"requirements" may be completed before that date or may require additional time
to be completed. The parties agree to set firm completion dates, as well as
completion dates for all "milestones," no later than September 30, 1996.
7. The parties agree to begin work on the first two "milestones" for each
of the six "requirements" immediately, and to make their best efforts to
complete these two "milestones" before September 30, 1996.
8. The parties agree that the mediation in Case C.00-00-000 is ongoing and
agree to meet in another formal mediation session on September 18, 1996 to
review their progress, and to make any additional agreements as are then deemed
necessary.
9. The parties agree that it will be necessary to share proprietary
information in order to meet their mutual obligations. The parties agree to hold
such information confidential pursuant to the existing non-disclosure agreements
between them.
10. The parties agree that this Memorandum of Understanding and attached
matrix, and the information contained on the matrix when completed, will
3
not be disclosed, other than on a need to know basis, to employees of their
respective companies and affiliates, and to the Administrative Law Judge
conducting the above-referenced mediation.
Agreed to this 16th day of August, 1996.
/s/ Xxxxxxx X. Xxxx /s/ Xxxxxxx X. Xxxxxxxx
---------------------------- -------------------------------------
Xxxxxxx X. Xxxx Xxxxxxx X. Xxxxxxxx
GTE California Incorporated AT&T Communications of California,
Inc.
4
AT&T/GTE MEMORANDUM OF UNDERSTANDING
PHASE II X.XX IMPLEMENTATION MILESTONES
DRAFT 1.2 - NOVEMBER 12, 1996
------------------------------------------------------------------------------------------------------------------------------------
Milestones Errors/Rejects in Leopardies to Service Service
X.XX X.XX Activation Activation
Report - No Report - w/
Recap Recap
------------------------------------------------------------------------------------------------------------------------------------
1. Completion of Data 10/18/96 10/18/96 10/18/96 AT&T 10/18/96
Element Negotiations GTE (10/15/96) GTE (10/15/96) GTE (10/15/96) GTE (10/31/96)
------------------------------------------------------------------------------------------------------------------------------------
2. Completion of Business 10/22/96 10/22/96 10/18/96 AT&T 10/18/96
Process Negotiations GTE (11/1/96) GTE (11/1/96) GTE (11/1/96) GTE (11/15/96)
------------------------------------------------------------------------------------------------------------------------------------
3. Completion of GTE GTE (11/15/96) GTE (11/15/96) GTE (11/15/96) GTE (12/9/96)
Systems Design
------------------------------------------------------------------------------------------------------------------------------------
4. Completion of AT&T 11/22/96 11/22/96 11/22/96 11/22/96
Systems Design
------------------------------------------------------------------------------------------------------------------------------------
5. Completion of 12/4/96 12/4/96 12/4/96 AT&T 12/4/96
AT&T/GTE GTE (12/4/96) GTE (12/4/96) GTE (12/4/96) GTE (1/6/97)
development walk
through,
transaction and data
element level
------------------------------------------------------------------------------------------------------------------------------------
6. Completion of GTE GTE (12/31/96) GTE (12/31/96) GTE (12/31/96) GTE (3/3/97)
System
Coding
------------------------------------------------------------------------------------------------------------------------------------
7. Completion of AT&T 2/28/97 2/28/97 2/28/97 2/28/97
System Coding
------------------------------------------------------------------------------------------------------------------------------------
8. Completion of 2/28/97 2/28/97 2/28/97 2/28/97
Interface Testing GTE (1/15/97) GTE (1/15/97) GTE (1/15/97) GTE (3/24/97)
------------------------------------------------------------------------------------------------------------------------------------
9. Completion of End-to- 3/15/97 3/15/97 3/15/97 3/15/97
End Systems & GTE (2/3/97) GTE 2/3/97) GTE 2/3/97) GTE (4/7/97)
Process Testing
------------------------------------------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------------------
Milestones Telephone No. Due Date SAG/Services
Assignment Assignment & Features by
LSO
----------------------------------------------------------------------------------------------------------------
1. Completion of Data 12/1/96 12/1/96 12/1/96
Element Negotiations GTE (12/1/96) GTE (12/1/96) GTE (12/1/96)
----------------------------------------------------------------------------------------------------------------
2. Completion of Business 12/1/96 12/1/96 12/1/96
Process Negotiations GTE (12/1/96) GTE (12/1/96) GTE (12/1/96)
----------------------------------------------------------------------------------------------------------------
3. Completion of GTE GTE (2/1/97) GTE (2/1/97) GTE (2/1/97)
Systems Design
----------------------------------------------------------------------------------------------------------------
4. Completion of AT&T GTE (2/1/97) GTE (2/1/97) GTE (2/1/97)
Systems Design
----------------------------------------------------------------------------------------------------------------
5. Completion of 3/1/97 3/1/97 3/1/97
AT&T/GTE GTE (2/17/97) GTE (2/17/97) GTE (2/17/97)
development walk
through,
transaction and data
element level
----------------------------------------------------------------------------------------------------------------
6. Completion of GTE GTE (4/14/97) GTE (4/14/97) GTE (4/14/97)
System
Coding
----------------------------------------------------------------------------------------------------------------
7. Completion of AT&T AT&T 4/30/97 AT&T 4/30/97 AT&T 4/30/97
System Coding
----------------------------------------------------------------------------------------------------------------
8. Completion of AT&T 5/5/97 AT&T 5/5/97 AT&T 5/5/97
Interface Testing GTE 5/5/97 GTE 5/5/97 GTE 5/5/97
----------------------------------------------------------------------------------------------------------------
9. Completion of End-to- AT&T 5/26/97 AT&T 5/26/97 AT&T 5/26/97
End Systems & GTE (5/26/97) GTE 5/26/97) GTE 5/26/97)
Process Testing
----------------------------------------------------------------------------------------------------------------
AT&T/GTE MEMORANDUM OF UNDERSTANDING
PHASE II LSH IMPLEMENTATION MILESTONES
DRAFT 1.2 - NOVEMBER 12, 1996
------------------------------------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------------------------------------
10.Completion of Service 3/30/97 3/30/97 3/30/97 3/30/97 AT&T 6/2/97 AT&T 6/2/97 AT&T 6/2/97
& Readiness Testing GTE (2/17/97) GTE (2/17/97) GTE (2/17/97) GTE (4/21/97) GTE (6/2/97) GTE (6/2/97) GTE (6/2/97)
------------------------------------------------------------------------------------------------------------------------------------
Note: Negotiation in progress on Service Activation Items 7-10. Need
clarification from AT&T systems and process owners on AT&T dates for pre-
ordering.
The dates in this matrix are subject to change by mutual agreement.
