Centrica plc Millstream West Maidenhead Road Windsor Berkshire SL4 5GD Date: 11 July 2008 www.centrica.com
Exhibit 10.1
Confidential between Centrica Plc & EXL Services
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| Centrica plc ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇ | ||
| Date: 11 July 2008 |
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To: ▇▇▇▇▇▇ ▇▇▇▇▇▇
Exl Service Holdings, Inc., a Delaware corporation with its principal office at ▇▇▇ ▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇ ▇▇▇▇▇, ▇▇▇ ▇▇▇▇, ▇▇ ▇▇▇▇▇, ▇▇▇ (“EXL US”); and
exl ▇▇▇▇▇▇▇.▇▇▇ (India) Private Limited, an Indian private limited company with its principal office at 48 ▇▇▇▇▇▇ ▇▇, ▇▇▇▇▇, UP 201 301, India (“EXL India”)
Dear Vikram,
Notice of First Extension Period for the provision of services between us dated 25th July 2005 reference CEN/2005/9464/BU (the “Framework Agreement”; capitalized terms used but not defined herein shall have the meaning ascribed to them in the Framework Agreement) together with a series of Work Contracts, Amendments and Contract Change Notices.
Further to our recent discussions, Client wishes to exercise clause 3.1.1 to extend the Framework Agreement for a further period of 12 months from 25th January 2009, the date of expiry of the Minimum Term.
For the avoidance of doubt, extension of the Framework Agreement pursuant to clauses 3.1.1 shall extend the term of any Work Contract unless Client advises otherwise in writing in relation to any Work Contract or otherwise stated within individual Work Contracts or Change Notices
The terms and conditions in the Framework Agreement, Amendments, subsequent Work Contracts and Change Notices still apply in respect of the First Extension Period unless otherwise agreed to by the parties.
May I take this opportunity, to wish both our organisations a successful year ahead and continue to evolve our operations.
| Centrica plc |
| Registered in England & Wales No 3033654 |
| Registered Office |
| Millstream ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇ |
| ▇▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇ |
1
Confidential between Centrica Plc & EXL Services
Please sign, date and return one copy of this letter by way of agreement to the First Extension Period.
Yours sincerely
| /S/ ▇▇ ▇▇▇▇▇▇▇ |
| ▇▇▇▇▇▇▇ ▇▇▇▇▇▇▇, |
Head of Group Procurement & Supplier Management, Centrica PLC
July 11, 2008
In Witness of ▇▇▇▇▇▇▇ Lad, British Gas Commercial
We hereby confirm our agreement to the arrangements set out in this letter
| /S/ ▇▇▇▇▇ ▇▇▇▇▇▇ |
| ▇▇▇▇▇ ▇▇▇▇▇▇, CEO |
For and on behalf of EXLService Holdings, Inc.
Date: July 11th, 2008
| /S/ ▇▇▇▇▇ ▇▇▇▇▇ |
| ▇▇▇▇▇ ▇▇▇▇▇, Chief Operating Officer |
For and on behalf of exl ▇▇▇▇▇▇▇.▇▇▇ (India) Private Limited
Date: July 11 2008