CUSTOMER SUPPORT VARIABLES
between
THE BOEING COMPANY
and
American Trans Air, Inc.
Supplemental Exhibit CS1 to Purchase Agreement Number 2285
CUSTOMER SUPPORT VARIABLES
relating to
BOEING MODEL 757-33N AIRCRAFT
Customer currently operates an aircraft of the same model as the Aircraft. Upon
Customer's request, Boeing will develop and schedule a customized Customer
Support Program to be furnished in support of the Aircraft. The customized
program will be based upon and equivalent to the entitlements summarized below.
1. MAINTENANCE TRAINING.
--------------------
1.1 Maintenance Training Minor Model Differences Course, if
required, covering operational, structural or systems
differences between Customer's newly-purchased Aircraft and an
aircraft of the same model currently operated by Customer; 1
class of 15 students;
1.2 Training materials, if applicable, will be provided to each
student. In addition, one set of training materials as used in
Boeing's training program, including visual aids, text and
graphics will be provided for use in Customer's own training
program.
2. FLIGHT TRAINING.
---------------
Boeing will provide, if required, one classroom course to acquaint up
to 15 students with operational, systems and performance differences
between Customer's newly-purchased Aircraft and an aircraft of the same
model currently operated by Customer.
Any training materials used in Flight Training, if required, will be
provided for use in Customer's own training program.
3. PLANNING ASSISTANCE.
-------------------
3.1 MAINTENANCE AND GROUND OPERATIONS.
---------------------------------
Upon request, Boeing will provide planning assistance
regarding Minor Model Differences requirements for facilities,
tools and equipment.
3.2 SPARES.
------
Boeing will revise, as applicable, the customized Recommended
Spares Parts List (RSPL) and Illustrated Parts Catalog (IPC).
4. TECHNICAL DATA AND DOCUMENTS.
----------------------------
Boeing will revise, as applicable, technical data and documents
provided with previously delivered aircraft.
