EXHIBIT 10.19
AGREEMENT BETWEEN
LORAL ORION SERVICES, INC.
AND
LORAL SPACECOM CORPORATION
CONCERNING PROFESSIONAL SERVICES
This Agreement shall become effective on the date of its final
signature by and between Loral Orion Services, Inc., a corporation organized and
existing under the laws of the State of Delaware and having its primary place of
business at 0000 Xxxxxxxx Xxxxxxxxx, Xxxxx 000, Xxxxxxxxx, XX 00000 (hereinafter
referred to as "LORAL ORION" which expression shall include its successors and
permitted assigns) and Loral SpaceCom Corporation, a corporation organized and
existing under the laws of the State of Delaware doing business as Loral
Skynet(R) 1 and having a place of business at 000 Xxxxx Xxxxx, Xxxxxxxxxx, Xxx
Xxxxxx 00000 (hereinafter referred to as "SKYNET" which expression shall include
its successors and permitted assigns).
WITNESSETH:
WHEREAS, SKYNET and LORAL ORION are both subsidiaries of Loral
Space & Communications Corporation;
WHEREAS, SKYNET has many years experience and expertise in the
marketing and sales of communications satellite services and transponders; and
WHEREAS, LORAL ORION desires to take advantage of SKYNET'S
experience and expertise for the benefit of LORAL ORION'S business.
NOW, THEREFORE, LORAL ORION and SKYNET, in consideration of
the mutual covenants expressed herein, agree as follows:
-------------
1 Skynet is a registered trademark of Loral SpaceCom Corporation.
ARTICLE 1
APPOINTMENT, AUTHORITY OF
CONTRACTOR AND DUTIES OF CONTRACTOR
A. APPOINTMENT - LORAL ORION hereby engages SKYNET to perform
the services provided for herein including but not necessarily limited to sales
and marketing set forth in Exhibit A, Statement of Work (hereinafter referred to
as "Service" or "Services"), attached hereto and made a part hereof, in
connection with the satellites known as Orion 1, 2 and 3 and such other
satellites as the parties shall mutually agree (hereinafter referred to as
"Satellite" or "Satellites") and SKYNET accepts such engagement to render such
Services for the compensation herein provided. SKYNET may, at its sole
discretion, perform the Services pursuant to this Agreement as a disclosed agent
or an undisclosed agent.
B. AUTHORITY OF CONTRACTOR - LORAL ORION hereby engages SKYNET
on the terms and conditions set forth herein as an independent contractor.
SKYNET and LORAL ORION hereby acknowledge and agree that SKYNET is engaged
solely as an independent contractor and that SKYNET shall have authority to bind
LORAL ORION and to execute contracts or other documents in the name of, or on
behalf of, LORAL ORION in connection with the Services provided hereunder,
provided that, such authority shall be exercisable by SKYNET only in the United
States.
C. DUTIES OF CONTRACTOR - SKYNET shall provide the Services
set forth herein and in Exhibit A, Statement of Work, to LORAL ORION.
ARTICLE 2
COMPENSATION
The charge to LORAL ORION for providing the Services hereunder
shall be SKYNET'S cost plus five (5) percent on top of such costs per month
provided that the cost shall have been reasonably incurred by SKYNET in
connection with its performance of Services hereunder.
ARTICLE 3
INVOICING, PAYMENT AND AUDIT
SKYNET shall invoice LORAL ORION for the Services provided
hereunder on the first business day of each month for the compensation for the
Services provided hereunder set forth in Article 2 and LORAL ORION shall pay
such invoice on or before thirty (30) days from the date specified on such
invoices.
SKYNET shall use reasonable commercial efforts to maintain
accurate records of all the costs billed hereunder. LORAL ORION, once per
calendar year, at its sole expense, during normal business hours, upon thirty
(30) days' prior written notice to SKYNET, shall have the right to conduct a
financial audit of all such records.
ARTICLE 4
DOCUMENTS FORMING THE CONTRACT
This Agreement consists of the following:
A. The provisions in ARTICLES 1 through 10 in Section I of
this Agreement and ARTICLES 1 through 17 in Section II of this Agreement.
B. EXHIBIT A - Statement of Work.
In the event of any inconsistency among or between the parts
of this Agreement set forth above, such inconsistency shall be resolved by
giving precedence in the order of the parts set forth above.
ARTICLE 5
DURATION
This Agreement applies to all the Services performed by SKYNET
that are described in EXHIBIT A, beginning on the date of its final signature
(Effective Date"), whether performed in anticipation of or following the
execution of this Agreement, and shall, subject to the provisions of Articles 11
and 12 of the General Terms and Conditions appended hereto, continue through the
End Of Life ("EOL") of the Satellites that are the subject of this
Agreement. For the purposes of this Agreement, End Of Life or EOL shall mean: i)
the ejection of the Satellite from the orbital arc; or ii) the failure of the
Satellite; or (iii) the sale of the Satellite, whichever occurs first.
ARTICLE 6
PARTY REPRESENTATIVES AND NOTICES
SKYNET'S Technical Representative is:
Xx. Xxxx Xxxxxx
Vice President, Sales
000 Xxxxx Xxxxx
X.X. Xxx 0000
Xxxx 0X00
Xxxxxxxxxx, XX 00000
Phone 000 000-0000
FAX 000 000-0000
SKYNET'S Contract Representative is:
Xx. X. X. XxXxxxxxx, C.P.M.
Director, Contracts
000 Xxxxx Xxxxx
X.X. Xxx 0000
Xxxx 0X00
Xxxxxxxxxx, Xxx Xxxxxx 00000
Phone 000 000-0000
FAX 000 000-0000
LORAL ORION'S Technical Representative is:
Xx. Xxxxxx XxXxxxx
Vice President, Marketing
0000 Xxxxxxxx Xxxxxxxxx
Xxxxxxxxx, XX 00000
Suite 400
Phone 000 000-0000
Fax 000 000-0000
LORAL ORION'S Contract Representative is:
Xx. Xxxx Xxxx
Senior Vice President and General Counsel
0000 Xxxxxxxx Xxxxxxxxx
Xxxxxxxxx, XX 00000
Suite 400
Phone 000 000-0000
Fax 000 000-0000
Any notice or demand which under the terms of this Agreement
or under any statute must or may be given or made by LORAL ORION or SKYNET shall
be in writing and shall be given or made by telegram, tested telex, confirmed
facsimile, or similar communication or by certified or registered mail addressed
to the Contract Representatives designated in this Agreement, as amended from
time to time.
ARTICLE 7
INDEPENDENT CONTRACTORS STATUS
This Agreement is intended to create, and creates, a
contractual relationship for Services to be rendered by SKYNET acting in the
ordinary course of its business as an independent contractor and is not intended
to create, and does not create, a partnership, joint venture, agency or any like
relationship between the parties hereto. Moreover, nothing herein shall be
construed to imply a partnership, joint venture, commercial agency, or
employer/employee relationship between the parties. All persons employed by
SKYNET in connection with this Agreement shall be considered employees or agents
of SKYNET only, and shall in no way, either directly or indirectly, be
considered employees or agents of LORAL ORION. LORAL ORION shall not be
obligated to pay commissions, salaries or other payments or benefits to parties
with whom SKYNET may deal in connection with its Services hereunder, and SKYNET
hereby agrees not to make any representations, directly or by implication, that
any such obligation on the part of LORAL ORION exists or will exist.
ARTICLE 8
TAXES
A. Except as set forth in the following sentence, SKYNET shall
be financially responsible for, and shall pay, any Tax liability arising in
connection with any payment made by LORAL ORION to SKYNET pursuant to Article 3
herein. LORAL ORION shall be financially responsible for all sales, use,
transfer or similar consumption-type Tax arising in connection with any payment
made by LORAL ORION to SKYNET pursuant to Article 3 herein.
B. LORAL ORION shall be financially responsible for, and shall
pay, all Taxes not payable by a customer attributable to the Satellite capacity.
Without limiting the generality of the foregoing, SKYNET shall (i) include in
all customer contracts that customer shall be financially responsible for, and
shall pay, any sales, use, transfer, VAT or other consumption-type Tax and (ii)
use its best efforts to structure customer contracts for Satellite capacity in
such a way as to minimize the potential imposition of any Taxes on LORAL ORION.
C. LORAL ORION and SKYNET shall cooperate and use their
respective best efforts in connection with contesting any Tax liability imposed
in connection with the Services or the Satellite capacity.
D. For purposes of this Section 14, the term Tax or Taxes
includes, without limitation, any federal, state, local, or foreign income
(including income tax or amounts on account of income tax required to be
deducted or withheld from or accounted for in respect of any payment), gross
receipts, corporation, advance corporation, license, payroll, employment, wage,
excise, severance, stamp, occupation, premium, windfall, profits, environmental,
customs duties, capital stock, franchise, withholding, social security (or
similar), unemployment, disability, real property, personal property, sales,
use, transfer, registration, value added, alternative or add-on minimum,
estimated, capital gains, development land, inheritance, national insurance
contributions, capital duty, stamp duty, stamp duty reserve tax, duties or
customs and excise, all taxes, duties or charges replaced by or replacing any of
them, and all levies, imposts, duties, charges or withholdings of any nature
whatsoever chargeable by any Governmental Authority, together with all
penalties, charges and interest relating thereto. For purposes of
this Article 8, the term Governmental Authority shall mean any federal, state,
provincial, local, tribal, foreign or other governmental agency, department,
branch, commission, board, bureau, court, instrumentality or body, including,
without limitation, any taxing or other authority (whether within or without the
United States) competent to impose any tax liability.
ARTICLE 9
CUSTOMER BILLING
SKYNET will assign a unique Master Customer/Account No. to
each LORAL ORION customer and invoice each customer monthly. Monthly charges
will be billed in advance, except where prohibited by law. For billing purposes,
each month will be considered to have thirty (30) days. Payment will be due on
or before the first day of each month for services to be provided in that month,
as specified on the xxxx. Service may be discontinued for nonpayment of a xxxx
ten (10) days beyond notice.
The xxxx form will contain essentially the same information as
the bills previously issued to customers by LORAL ORION.
The customer will have an option to forward their payment to a
lock box by mail or by overnight carrier or electronically by wire transfer.
LORAL ORION shall have sole authority to withdraw amounts from the lock box. Any
late payments by customer of amounts due and payable (including, but not limited
to, specified payments, damages, and indemnification) will be with interest at
the rate specified in the customer contract, or the highest legally permissible
rate of interest, whichever is lower, and all interest or discounting shall be
compounded on a monthly basis. Such late payments, including interest, will be
payable with the amount due and calculated from the date payment was due until
the date it is received in the lock box.
SKYNET will report the total amount of collected receivables
to LORAL ORION on a monthly basis.
SKYNET shall use its commercially reasonable efforts to
collect overdue invoice amounts from LORAL ORION customers provided that LORAL
ORION hereby acknowledges and agrees that SKYNET shall have no liability or
obligation to LORAL ORION or any other person for customer payment defaults.
ARTICLE 10
ENTIRE AGREEMENT
This Agreement, shall constitute the entire agreement between
the parties with respect to the subject matter of this Agreement and shall not
be modified or rescinded, except by a writing signed by LORAL ORION and SKYNET.
Additional or different terms inserted in this Agreement by LORAL ORION, or
deletions thereto, whether by alterations, addenda, or otherwise, shall be of no
force and effect, unless expressly consented to by SKYNET in writing. The
provisions of this Agreement supersede all contemporaneous oral agreements and
all prior oral and written quotations, communications, agreements and
understandings of the parties with respect to the subject matter of this
Agreement.
ACCEPTED:
LORAL ORION SERVICES, INC. LORAL SPACECOM CORPORATION
By: _______________________ By: ______________________
Name: Mr. W. Xxxx Xxxxx Name: Xx. Xxxxx X. Xxxx
Title: President & CEO Title: President
Date: Date:
GENERAL TERMS AND CONDITIONS
ARTICLE I
ARBITRATION
All disputes arising in connection with the present Agreement
shall be finally settled under the Rules of Conciliation and Arbitration of the
American Arbitration Association ("AAA Rules") by one or more arbitrators
appointed in accordance with said Rules. The arbitration shall take place in New
York City, United States of America, and shall be conducted in English. The
arbitrator shall apply the substantive (not the conflicts) law of the state
specified in the choice of law provision set forth elsewhere in this Agreement.
The arbitrator shall not limit, expand or modify the terms of the Agreement nor
award damages in excess of compensatory damages, and each party waives any claim
to such excess damages. The award shall be in United States dollars. Judgment
upon the award rendered in the arbitration may be entered in any court having
jurisdiction thereof. Each Party shall bear its own expenses (including
attorney's fees) and an equal share of the expenses of the arbitrator and the
fees of the arbitration. Nothing in the Agreement shall be construed to preclude
any party from seeking injunctive relief in order to protect its rights pending
arbitration. A request by a party to a court for such injunctive relief shall
not be deemed a waiver of the obligation to arbitrate.
ARTICLE 2
ASSIGNMENT
LORAL ORION acknowledges and agrees that notwithstanding
anything to the contrary contained in the Agreement, LORAL ORION shall not
transfer or assign any of its rights or obligations under the Agreement to any
third parties without SKYNET'S consent, which may be given or withheld at
SKYNET'S sole discretion. SKYNET expressly shall have the right to subcontract
any of the Services required hereunder to a third party and/or assign this
Agreement including its rights, duties and obligations hereunder, to its parent
corporation or any present or future affiliate or subsidiary of SKYNET capable
of fully providing the Services hereunder, or in connection with its merger or
acquisition. All the Services performed hereunder by SKYNET'S subcontractor(s)
at any tier shall be deemed to be Services performed by SKYNET for purposes of
this Agreement.
ARTICLE 3
CAPTIONS
The captions in this Agreement are included for convenience
only and shall not be construed to define or limit any of the provisions
contained herein.
ARTICLE 4
CHANGES
LORAL ORION may at any time during the term of this Agreement
require additions to or alterations of or deductions or deviations (all
hereinafter referred to as a "Change") from the Services called for by EXHIBIT
A. No Change shall be considered as an addition or alteration to or deduction or
deviation from the Services called for by EXHIBIT A nor shall SKYNET be entitled
to any compensation for the Services done pursuant to or in contemplation of a
Change, unless made pursuant to a written Change Order issued by LORAL ORION.
Within twenty (20) days after a request for a Change, SKYNET shall submit a
proposal to LORAL ORION that includes any increases or decreases in LORAL
ORION'S costs or changes in the delivery schedule necessitated by the Change.
LORAL ORION shall, within ten (10) days of receipt of the proposal, either (i)
accept the proposal, in which event LORAL ORION shall issue a written Change
Order directing SKYNET to perform the Change or (ii) advise SKYNET not to
perform the Change in which event SKYNET shall proceed with the Services as
originally described in EXHIBIT A. SKYNET at its sole discretion reserves the
right to reject any such request for Change.
ARTICLE 5
CHOICE OF LAW
The construction, interpretation and performance of this
Agreement and all transactions under it shall be governed by the laws of the
State of New York excluding its choice of laws rules and excluding the
Convention for the International Sales of Goods.
ARTICLE 6
FORCE MAJEURE
SKYNET shall not be liable for any loss, damage, or delay
caused by strikes, picketing, labor disturbances, riots, fires, insurrection, or
the elements, embargoes, failure of carriers, inability to obtain facilities or
to obtain materials, Government Regulations or requirements, acts of God or the
public enemy, or any cause beyond its control whether or not similar to the
foregoing ("Force Majeure Condition").
ARTICLE 7
PUBLICITY
LORAL ORION agrees to submit to SKYNET all advertising, sales
promotion, press releases, and other publicity matters relating to the material
furnished or the Services performed by SKYNET under this Agreement wherein
SKYNET'S names or marks are mentioned or language from which connection of said
names or marks therewith may be inferred or implied; and LORAL ORION further
agrees not to publish or use such advertising, sales promotion, press releases,
or publicity matters without SKYNET'S prior written approval.
ARTICLE 8
RELEASES VOID
Neither party shall require (i) waivers or releases of any
personal rights or (ii) execution of documents in conflict with the terms of
this Agreement, from employees, representatives of the other in connection with
visits to its premises and both parties agree that no such releases, waivers or
documents shall be pleaded by them or third persons in any action or proceeding.
ARTICLE 9
RIGHT OF ENTRY AND PLANT RULES
Each party shall have the right to enter premises of the other
party during normal business hours with respect to the performance of this
Agreement, subject to all plant rules and regulations, security regulations and
procedures and U.S. Government clearance requirements if applicable.
ARTICLE 10
SEVERABILITY
In the event that any one or more of the provisions contained
herein shall for any reason be held to be unenforceable in any respect under the
law of any state or of the United States of America, such unenforceability shall
not affect any other provision of this Agreement, but this Agreement shall then
be construed as if such unenforceable provision or provisions had never been
contained herein.
ARTICLE 11
TERMINATION
[ *
]
ARTICLE 12
TERMINATION FOR DEFAULT
[ *
]
ARTICLE 13
NONDISCLOSURE OF INFORMATION
13.1 Each party to this Agreement may find it beneficial
to disclose to the other party documentation or
other information which the disclosing party
considers proprietary ("Information"). Such
Information may include but is not limited to, its
engineering, hardware, software or other technical
information, and financial, accounting or marketing
reports, analysis, forecasts, predictions or
projections.
13.2 It is specifically understood and agreed that
Information disclosed pursuant to this Agreement
shall be considered proprietary either because 1)
it has been developed internally by the disclosing
party, or because 2) it has been received by the
disclosing party subject to a continuing obligation
to maintain the confidentiality of the Information.
13.3 Information that is provided in a tangible form
shall be marked in a manner to indicate that it is
considered proprietary or otherwise subject to
limited distributions provided herein. If the
Information is provided orally, the disclosing
party shall clearly identify it as being
proprietary at the time of disclosure, and within
fifteen (15) working days of such disclosure,
confirm the disclosure in writing to the other
party.
With respect to Information, the party to whom the Information
is disclosed and its employees shall:
a. hold the Information in confidence and
protect it in accordance with the security
regulations by which it protects its own
proprietary or confidential information,
which it does not wish to disclose;
b. restrict disclosure of the Information
solely to those employees with a need to
know and not disclose it to any other
persons;
c. advise those employees of their obligations
with respect to the Information; and
d. use the Information only in connection with
implementing this Agreement and in
continuing discussions and negotiations
between the parties concerning the Service,
except as may otherwise be agreed upon in
writing.
13.4 In the event a party to whom Information has been
disclosed proposes to disclose that Information to
an outside consultant or agent, it shall obtain the
written consent of the party from whom the
Information was originally received and arrange for
the execution by the consultant or agent for a
nondisclosure agreement in a form reasonably
satisfactory to the party from whom the Information
was originally received.
13.5 The party to whom Information is disclosed shall
have no obligations to preserve the proprietary
nature of any Information that:
a. was previously known to it free of any
obligations to keep it confidential;
b. is disclosed to third parties by the
disclosing party without restriction;
c. is or becomes publicly available by other
than unauthorized disclosure; or
d. is independently developed by the receiving
party.
The Information shall be deemed the property of the disclosing
party and, upon request the other party will promptly return all Information
that is in tangible form to the disclosing party or destroy all such
information.
ARTICLE 14
LIMITATION OF LIABILITY
OTHER THAN for damages resulting from skynet's willfull
misfeasance, bad faith, or gross negligence, SKYNET SHALL HAVE NO Liability With
respect to any claim or suit, by LORAL ORION or by any others, for damages
associated with the MATERIAL or SERVICES FURNISHED HEREUNDER. FURTHER, SKYNET
WILL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT
DAMAGES WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, STRICT TORT LIABILITY, OR OTHERWISE. IN NO EVENT SHALL SKYNET BE
LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE STATED IN THIS AGREEMENT.
ARTICLE 15
DISCLAIMER OF WARRANTIES
SKYNET WARRANTS TO LORAL ORION THAT SKYNET WILL PERFORM THE
SERVICES DEFINED HEREIN IN ACCORDANCE WITH GENERALLY ACCEPTED INDUSTRY
STANDARDS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, SKYNET,
ITS PARENT, THEIR SUBSIDIARIES AND THEIR AFFILIATES, SUBCONTRACTORS AND
SUPPLIERS MAKE NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THE PERFORMANCE OF THE
SERVICE OR WARRANTY AGAINST PATENT, TRADEMARK, COPYRIGHT, OR TRADE SECRET
INFRINGEMENT, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
ARTICLE 16
INDEMNIFICATION
LORAL ORION shall indemnify and save harmless SKYNET and its
affiliates and its customers and their respective officers, directors,
employees, successors and assigns from and against, any and all losses, claims,
damages, liabilities or expenses (including reasonable attorneys' fees and
expenses) (collectively "Losses") resulting from any claim, demand, action, or
suit resulting from the performance of Services by SKYNET under this Agreement,
other than Losses resulting from SKYNET'S willful misfeasance, bad faith or
gross negligence.
ARTICLE 17
WAIVER
The failure of either party at any time to enforce any right
or remedy available to it under this Agreement with respect to any breach or
failure by the other party shall not be construed to be a waiver of such right
or remedy with respect to any other breach or failure by the other party.
STATEMENT OF WORK
MARKETING AND SALES FOR LORAL ORION'S SPACE SEGMENT CAPACITY ON THE SATELLITES
AS FOLLOWS:
MARKETING SUMMARY
Plans, directs, and coordinates the marketing of LORAL ORION'S organization's
products and/or services in consideration with appropriate LORAL ORION
management by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Establish marketing goals to ensure share of market and profitability of
products and/or services.
o Ensure revenue commitments and customer satisfaction goals are met through
effective marketing and planning.
o Develop and execute marketing plans and programs, both short and long
range, including market segment plans and strategy, to ensure the profit
growth and expansion of company products and/or services.
o Identify and develop effective channels for distribution and sales
strategy.
o Research, analyze, and monitor financial, technological, and demographic
factors so that market opportunities may be capitalized on and the effect
of competitive activity may be minimized .
o Conduct marketing surveys on current and new product concepts.
o Develop and recommend pricing strategy for the organization which will
result in the greatest share of the market over the long run.
o Define service offers from customer requirements, competitive models and
market demand.
o Achieve satisfactory profit/loss ratio and share of market performance in
relation to pre-set standards and to general and specific trends within the
industry and the economy.
o Identify and develop trade show participation globally, as required.
o Evaluate market reactions to advertising programs, merchandising policy,
and product packaging and formulation to ensure the timely adjustment of
marketing strategy and plans to meet changing market and competitive
conditions.
o Identify requirements for press releases and public messages. Prepare
external executive and marketing presentations.
o Identify opportunities for industry positioning and speaker opportunities.
o Develop and execute the communications plan for the company in concert with
other marketing team members.
o Ensure effective control of marketing results and that corrective action
takes place to be certain that the achievement of marketing objectives are
within designated budgets.
o Recommend changes in basic structure and organization of marketing group to
ensure the effective fulfillment of objectives assigned to it and provide
the flexibility to move swiftly in relation to marketing problems and
opportunities.
o Prepare marketing activity reports, revenue reports and all marketing
budgets. Act as interface to the business manager on sales and marketing
metrics.
SALES SUMMARY
Manages all sales activities, after consultation with appropriate LORAL ORION
management, primarily on the LORAL ORION fleet, by performing the following
duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
o Develop and update all account plans for customers in assigned market
segment.
o Update sales funnel weekly. Ensure sales funnel adequately represents sales
opportunities and quota attainment.
o Prepare sales call plans prior to every customer meeting.
o Develop and deliver comprehensive account reviews for Loral senior
management to enhance executive positioning within the segment.
o Effectively utilize sales automation tools to ensure successful management
of sales segment.
o Prepare comprehensive proposals for sales opportunities or as responses to
formal Requests for Proposals (RFP's) or Requests for Information (RFI's).
o Prepare and present executive level proposals to clients and senior Loral
executives.
o Attain revenue commitment and sales quota.
o Lead complex negotiations and provide leadership and direction to the
customer focused team in contract completion and implementations.
o Direct the activities of the customer focused team to address customer
needs, develop customer specific offers, discuss and analyze customer and
industry trends and opportunities, and resolve issues.
o Direct staffing, training, and performance evaluations to develop and
manage sales program.
o Coordinate sales distribution by establishing segments, quotas, and goals,
and work with marketing team to advise distribution channels about sales
and promotional techniques.
o Assign segment responsibility and provide sales leadership to sales
directors.
o Analyze sales statistics to formulate policy and to assist in promoting
sales.
o Review market analyses to determine customer needs, volume potential and
develop sales campaigns to accommodate goals of company.
o Articulate customer requirements to other departments in the company.
o Represent company at trade association meetings to promote satellite
services.
o Analyze and control expenditures to conform to budgetary requirements.
o Assist other departments within organization to prepare manuals and
technical publications, as well as sales tools, customer and marketing
communications documentation.
o Prepare periodic sales report showing sales volume and potential sales.
o Recommend or approve, in consultation with appropriate LORAL ORION
management, budget, expenditures, and appropriations for service
development work.