EXHIBIT 10.6.1
AMENDMENT NO. 1
TO
PURCHASE AND LICENSE AGREEMENT
BETWEEN
▇▇▇▇▇▇ COMMUNICATIONS CORPORATION
AND
NORTEL NETWORKS INC.
This Amendment No. 1 is effective as of this 5th day of August 2002, by and
between ▇▇▇▇▇▇ Communications Corporation (hereinafter referred to as "▇▇▇▇▇▇"
or "Customer") and Nortel Networks Inc. (hereinafter referred to as "Nortel
Networks").
WHEREAS, Customer and Nortel Networks entered into a Purchase and License
Agreement effective as of November 16, 2001 ("Agreement"); and
WHEREAS, Customer and Nortel Networks wish to amend the Agreement to, among
other things, grant Customer the opportunity to accrue certain credits upon
their purchase of Annex 1 and GSM/GPRS/CDMA Products and Services;
NOW, THEREFORE, in consideration of the mutual covenants and other good and
valuable consideration herein contained, the sufficiency of which is hereby
acknowledged, Customer and Nortel Networks hereby agree to amend the Agreement
as follows:
1. Unless otherwise defined, capitalized terms herein shall have the same
meaning as in the Agreement.
2. The Term as defined in the preamble of the Agreement is hereby extended to
July 15, 2005.
3. Delete the first sentence of Section 2(a) (Orders/Commitments) and replace
with the following:
"a) Customer may order Products or Services by issuing a purchase order
in a mutually agreed format or, if Customer is enrolled in any then current
Nortel Networks' electronic commerce program, by submitting electronic orders
(collectively, "Orders")."
4. Delete Section 12 (Equipment in Acquired Locations) in its entirety and
replace with the following new Section 12:
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Amendment 1 to the Purchase and License Agreement
"12. EQUIPMENT IN ACQUIRED LOCATIONS
In the event ▇▇▇▇▇▇ acquires new locations during the Term of this
Agreement, where existing Nortel Networks' hardware is installed that
is running or based on Nortel Networks' current MTX or GSM/GPRS or CDMA
Software, or within two (2) software releases of the then current
version, Customer hereby agrees that if it replaces any such Software
or hardware, during the Term of this Agreement, it will do so with
Products purchased from Nortel Networks only."
5. Delete Section 14 (Network Evolution Commitment) in its entirety and all
references thereto.
6. Delete the first sentence of Section 16(a) (Training Credits) and replace
with the following:
"a) During calendar years 2002, 2003 and 2004 of the Term and subject
to Section 2(b) ("Orders/Commitment"), Customer shall receive an annual
credit * to be applied toward tuition fees for Nortel Networks'
training products and services ("Training Bank Dollars"), provided that
Customer notifies Nortel Networks of its intent to apply Training Bank
Dollars toward tuition costs for training prior to Nortel Networks'
issuance of invoices for such training."
7. Delete Section 18 (Switch Software License Fees) in its entirety and all
references thereto.
8. Add a new Section 21 as follows and renumber the existing Sections
accordingly:
"21. CHANGES TO ORDERS
a) The parties may, by mutual agreement, make changes to the scope of
work, schedule, prices, deliverables or other substantive aspects of
the Products and Services ("Change"). The party asking for a Change
shall describe in writing the details of the requested Change ("Change
Order Request"). The prices are based on Nortel Networks providing the
Products and Services only as herein specified or as specified in an
accepted Order or statement of work. Should any factors (e.g., changed
site conditions) cause a material change in scope or in the Products or
Services to be provided, Nortel Networks may, without liability,
suspend or delay the delivery of such Products or the performance of
such Services and request a change to the applicable Order to reflect
the increased costs of Nortel Networks' Products and/or Nortel
Networks' performance of additional Services. Nortel Networks shall be
granted an equitable extension in the time for performance due to the
occurrence of any such changed conditions or other factors outside
Nortel Networks' control. Nortel Networks shall provide in writing to
▇▇▇▇▇▇ a summary of any and all adjustments to the charges and other
changes resulting from the Change Order Request. In no event shall any
Change be effective or acted upon in any way until such time as (i) an
authorized representative of both parties has agreed to the terms of
the Change Order Request in writing and (ii) Nortel Networks receives
an Order from ▇▇▇▇▇▇ for any additional amount resulting from the
Change Order Request.
b) ▇▇▇▇▇▇ hereby agrees to pay all charges for any Change Order Request
placed within ten (10) business days from the planned date of delivery
("D-date"). Such charges are to cover the additional cost(s) incurred
by Nortel to process the Change Order Request including, but not
limited to, when Customer i) causes a delay in site readiness producing
charges to cover the cost of warehousing the Products and any
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* Confidential Information has been omitted and filed separately with the
Securities and Exchange Commission.
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Amendment 1 to the Purchase and License Agreement
additional costs that may be as a result of ▇▇▇▇▇▇'▇ site delay; ii)
makes a change to a material requirement producing charges to cover the
cost of processing the return of Products and/or associated materials
to the factory; and iii) ▇▇▇▇▇▇ cancels a material requirement
producing charges to cover the restocking of Products and/or associated
materials.
c) Orders may not be cancelled within thirty (30) days of the expected
date of delivery of Products or performance of Services."
9. Add new Sections 22, 23, 24, 25, 26 and 27 as follows and renumber the
existing Sections accordingly:
"22. GSM/GPRS OVERLAY COMMITMENT
a) As provided for in this Agreement, Customer agrees during the Term
of the Agreement to purchase/license, pay for and accept delivery of
GSM/GPRS/CDMA Products and Services pursuant to this Amendment 1 in a
net amount (i.e., net price less any applicable discounts, Product
Credits, Purchase Credits or incentives, and exclusive of taxes,
shipping, insurance, and similar charges ("Net Price")) totaling not
less than * ("GSM/GPRS Overlay Commitment"). Such purchase shall count
toward the fulfillment of Customer's Volume Commitment.
b) The prices and quantities of GSM/GPRS/CDMA Products and Services
purchased pursuant to the GSM/GPRS Overlay Commitment shall be as
contained in Supplemental Terms Annex 3, attached hereto and
incorporated herein as Schedule A to this Amendment 1 ("GSM/GPRS
Overlay Purchase").
c) In the event Customer makes purchases of GSM/GPRS Products or
Services in excess of the quantities of such Products or Services
contained in Supplemental Terms Annex 3, on a per Product or Service
basis, Customer shall be entitled to the following discounts off of
Nortel Networks' then current list prices in lieu of all other
discounts, credits and incentives for such Products and Services
purchased:
NSS PRODUCTS *
BSC PRODUCTS *
BSS AND BTS PRODUCTS *
GPRS PRODUCTS *
d) The Products and Services purchased by Customer pursuant to the
GSM/GPRS Overlay Commitment shall, for GSM/GPRS Products and Services,
be implemented in accordance with the Statement of Work (SOW) in
Supplemental Terms Annex 4 ("GSM/GPRS Overlay Statement of Work"),
attached hereto and incorporated herein as Schedule B to this Amendment
1 and for CDMA Products and Services in a mutually agreed upon
statement of work.
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* Confidential Information has been omitted and filed separately with the
Securities and Exchange Commission.
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Amendment 1 to the
Purchase and License Agreement
e) Customer shall accrue Annex 1 purchase credits during the Term of
the Agreement equal to * of the Net Price of Annex 1 Products,
excluding Third Party Vendor items, for Orders received, accepted and
delivered following the execution of this Amendment 1("Annex 1
Credits"); provided that in no event shall Customer accrue more than *
in Annex 1 Credits during the Term. Annex 1 Credits may only be applied
against Orders for Annex 1 Products received and accepted by Nortel
Networks following the effective date of this Amendment 1, and shall
not reduce the total price of any Order by more than * . Any Annex 1
Credits not utilized by Customer by July 15, 2005 shall be forfeited by
Customer and shall have no cash value.
f) In addition to the liquidated damages set forth in Section 2(b)
(Orders/Commitments), in the event that Customer fails to achieve the
GSM/GPRS Overlay Commitment by no later than July 15, 2005, Customer
shall promptly pay Nortel Networks, as a pricing adjustment and not as
a penalty, an amount equal to * of that portion of the GSM/GPRS Overlay
Commitment that remains unfulfilled. Such amount shall be due and
payable within thirty (30) days of Nortel Networks' invoice therefor.
23. GSN/VGPRS NETWORK PURCHASE COMMITMENT
a) During the Term and in consideration of the discounts, terms and
conditions provided to Customer in this Amendment 1, Customer hereby
agrees and warrants that it will purchase/license exclusively (i.e., *
from Nortel Networks all of the GSM/GPRS Switching and Core Products
and Services it requires or uses in the operation of any portion of its
network and no less than * of the GSM/GPRS/CDMA BSS and Access Products
and Services required by the Customer for its GSM/GPRS/CDMA network
deployment. For the purposes of this Section, the GSM/GPRS/CDMA and
Access Products and Services for such network shall include, but not be
limited to, the following components: GSM (Global System for Mobile
communications) switching, SIG (SS7-to-IP Gateway), BSC (Base Station
Controller), TRX (transceiver) radios, TCU (Transceder Unit), PCUSN
(Packet Control Unit Service Node), BTS (Base Transceiver Station),
SGSN (Serving GPRS Support Node), GGSN (Gateway GPRS Support Node),
maintenance interfaces, and the associated infrastructure (e.g.,
shelves, bays and support structures) (herein defined as the "GSM/GPRS
Network Purchase Commitment"). Such GSM/GPRS Network Purchase
Commitment shall not pertain to portions of Customer's network located
in Alaska.
b) On or about December 15th of each year of the Term of this
Agreement, Customer and Nortel Networks shall jointly conduct an audit
of Customer's Orders and purchases of GSM/GPRS/CDMA Products and
Services to determine Customer's compliance with the GSM/GPRS Network
Purchase Commitment (collectively, "Annual Audits"). At the conclusion
of each such Annual Audit and by no later than the following January
31, Customer shall deliver to Nortel Networks a certificate signed by
an authorized executive of Customer certifying that the particular
Annual Audit has taken place and reporting the findings with regard to
the percentage of its overall GSM/GPRS/CDMA Switching and Core Products
and Services (and similar types of products and services) and
GSM/GPRS/CDMA BSS and Access Products and Services (and similar types
of products and services) required for Customer's network that it has
purchased or
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* Confidential Information has been omitted and filed separately with the
Securities and Exchange Commission.
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Amendment 1 to the
Purchase and License Agreement
Ordered from Nortel Networks (the "Annual Purchasing Percentage
Certificate"). The Annual Audits shall serve to show both parties
Customer's progress toward fulfillment of the GSM/GPRS Network Purchase
Commitment. On or about May 15, 2005, Customer and Nortel Networks
shall jointly conduct an audit of Customer's Orders and purchases of
GSM/GPRS/CDMA Products and Services over the course of the Term to
determine Customer's compliance with the GSM/GPRS Network Purchase
Commitment ("Final Audit"). At the conclusion of the Final Audit and by
no later than July 15, 2005, Customer shall deliver to Nortel Networks
a certificate signed by an authorized executive of Customer certifying
that the Final Audit has taken place and reporting the findings as
described in this Section 23 (b) ("Final Purchasing Percentage
Certificate").
c) In addition to the liquidated damages set forth in Section 2(b)
(Orders/Commitments) and 22(f) (GSM/GPRS Overlay Commitment), in the
event that Customer fails to achieve the GSM/GPRS Network Purchase
Commitment (according to the Final Audit), Customer shall promptly pay
Nortel Networks, as a pricing adjustment and not as a penalty, an
amount equal to * of the price of the comparable Nortel Networks
GSM/GPRS/CDMA or Access Products or Services for each product or
service purchased in violation of this Section 23. Such amount shall be
due and payable within thirty (30) days of Nortel Networks' invoice
therefor.
24. SERVICE AND SUPPORT PLAN
Subject to Customer's satisfaction of the GSM/GPRS Overlay Commitment,
Nortel Networks will provide Customer with the extended support
Services as described in Supplemental Terms Annex 5, attached hereto
and incorporated herein as Schedule C to this Amendment 1 ("Support
Services Statement of Work") for the Nortel Networks GSM/GPRS Products,
as described herein, and all other Products purchased pursuant to this
Agreement. Such extended support Services will be provided to Customer
at no additional cost until the earlier of expiration or termination of
this Agreement or July 15, 2005, and will be provided only after
expiration of the initial applicable warranty period. The extended
support Services provided herein are non-transferable and any attempt
to do so is void.
25. ANTENNA SHARING
Nortel Networks will support antenna sharing between GSM850/1900 MHz
and TDMA850/1900 MHz technologies without significant degradation in
cell coverage (although not for simultaneous transmissions on the same
antenna); provided, that there are no more than two (2) TRX radios per
sector for the GSM BTS; and, provided further that the specific site
supports all equipment deemed necessary by Nortel Networks to enable
such antenna sharing. For GSM BTSs that exceed two (2) radios per
sector, tower mounted amplifiers may be required to match the coverage
of the TDMA BTS, and Customer shall purchase such amplifiers as
required. In the event that Nortel Networks is unable to meet the
antenna sharing capability as described above and in the GSM850 MHz and
TDMA850 MHz Antenna Sharing specifications
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* Confidential Information has been omitted and filed separately with the
Securities and Exchange Commission.
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Amendment 1 to the
Purchase and License Agreement
contained in Supplemental Terms Annex 6, attached hereto and
incorporated herein as Schedule D to this Amendment 1 ("Antenna Sharing
Specifications"), Customer shall have ten (10) business days from date
of Nortel Networks' notification that it is unable to meet such antenna
sharing capability to inform Nortel Networks in writing of its decision
not to comply with Sections 22 (GSM/GPRS Overlay Commitment) and 23
(GSM/GPRS Network Purchase Commitment). If Customer fails to so notify
Nortel Networks, Customer shall continue to be obligated to comply with
such sections of the Agreement. In the event Customer does give such
notice, then Sections 22 (GSM/GPRS Overlay Commitment), 23 (GSM/GPRS
Network Purchase Commitment), 24 (Service and Support Plan), 25
(Antenna Sharing), 26 (Capacity Guarantee) and Section 27 (Product
Delivery) shall no longer apply to either party and Section 18 (Switch
Software License Fees) as stated in the original Agreement shall be
reinstated; provided, however, that Supplemental Terms Annex 5 (Service
and Support Statement of Work) shall continue to govern the performance
of such Services. Specifically, Customer shall cease to accrue Annex 1
Credits pursuant to Section 22 (e), and any such credits accrued, but
not yet utilized by Customer, shall be forfeited and have no cash
value. In addition, Nortel Networks shall invoice Customer for the
amount of such Annex 1 Credits previously provided and used by Customer
following execution of this Amendment 1. Furthermore, Nortel Networks
shall invoice Customer for the price of all extended support Services
provided to Customer beginning January 1, 2002 to the end of the Term
at Nortel Networks' then current list price for such Services and for
Software License Fees from the effective date of this Amendment 1 to
the end of the Term. Customer agrees to pay such invoice(s) within
thirty (30) days of receipt thereof.
26. CAPACITY GUARANTEE
Nortel Networks warrants that the Products listed in Supplemental Terms
Annex 7, attached hereto and incorporated herein as Schedule E to this
Amendment 1, shall, during the Term, be capable of supporting the
capacities listed for each in such annex ("Capacity Guarantee"). In the
event that the Products are not able to meet the capacities in the
annex during the Term, under the architecture and assumptions contained
therein, Customer shall be entitled to the remedies provided in Section
6 (Warranty) of the Agreement or Supplemental Terms Annex 5 (Support
Services Statement of Work) as applicable. Customer and Nortel Networks
acknowledge and agree that during the Term Customer's actual network
capacities for the Products listed in Supplemental Terms Annex 7 may
not reach the maximum potential capacities listed for each such
Product. In such a case, Nortel Networks shall be deemed to have fully
complied with and completed the Capacity Guarantee.
27. PRODUCT DELIVERY
In the event that Nortel Networks is unable to commence shipping
GSM/GPRS 850mhz Products to Customer in accordance with a mutually
agreed upon ship date, Customer shall have ten (10) business days from
date of Nortel Networks' notification that the ship date will not be
met to inform Nortel Networks in writing of its decision not to comply
with Sections 22 (GSM/GPRS Overlay Commitment) and 23 (GSM/GPRS Network
Purchase Commitment). If Customer fails to so notify Nortel Networks,
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Amendment 1 to the
Purchase and License Agreement
Customer shall continue to be obligated to comply with such sections of
the Agreement. In the event Customer does give such notice, then
Sections 22 (GSM/GPRS Overlay Commitment), 23 (GSM/GPRS Network
Purchase Commitment), 24 (Service and Support Plan), 25 (Antenna
Sharing), 26 (Capacity Guarantee) and this Section 27 shall no longer
apply to either party and Section 18 (Switch Software License Fees) as
stated in the original Agreement shall be reinstated; provided,
however, that Supplemental Terms Annex 5 (Service and Support Statement
of Work) shall continue to govern the performance of such Services.
Specifically, Customer shall cease to accrue Annex 1 Credits pursuant
to Section 22 (e), and any such credits accrued, but not yet utilized
by Customer, shall be forfeited and have no cash value. In addition,
Nortel Networks shall invoice Customer for the amount of such Annex 1
Credits previously provided and used by Customer following execution of
this Amendment 1. Furthermore, Nortel Networks shall invoice Customer
for the price of all extended support Services provided to Customer
beginning January 1, 2002 to the end of the Term at Nortel Networks'
then current list price for such Services and for Software License Fees
from the effective date of this Amendment 1 to the end of the Term.
Customer agrees to pay such invoice(s) within thirty (30) days of
receipt thereof."
10. Delete Section 3 (Changes to Orders) of the Services Supplement in its
entirety. All references thereto shall now be directed to the new Section 21
(Changes to Orders) of the Agreement.
11. Delete the signatory heading "Santa ▇▇▇▇ Cellular Telephone" in Supplemental
Terms Annex 2 and replace with "Santa ▇▇▇▇ Cellular Telephone, Inc."
12. Except as specifically modified by this Amendment No. 1, the Agreement, in
all other respects, continues in full force and effect.
(Intentionally Left Blank- Signatory Blocks to Follow)
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Amendment 1 to the
Purchase and License Agreement
IN WITNESS WHEREOF, the parties have caused this Amendment No. 1 to be executed
by their duly authorized representatives.
▇▇▇▇▇▇ COMMUNICATIONS NORTEL NETWORKS INC. CORPORATION
By: /s/ ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇ By: /s/ ▇▇▇▇▇▇ ▇▇▇▇▇▇
------------------------------------------------- -------------------------------------------------
Name: ▇▇▇▇▇▇▇ ▇. ▇▇▇▇▇ Name: ▇▇▇▇▇▇ ▇▇▇▇▇▇
----------------------------------------------- -----------------------------------------------
(Type/Print) (Type/Print)
Title: Senior Vice President - CTO Title: RVP Western Region
---------------------------------------------- ----------------------------------------------
Network Operations & Engineering
Date: August 5, 2002 Date: August 12, 2002
----------------------------------------------- ----------------------------------------------
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Amendment 1 to the
Purchase and License Agreement
SCHEDULE A TO AMENDMENT 1
SUPPLEMENTAL TERMS ANNEX 3
TO THE
PURCHASE AND LICENSE AGREEMENT
BETWEEN NORTEL NETWORKS INC.
And
▇▇▇▇▇▇ COMMUNICATIONS CORPORATION
GSM/GPRS OVERLAY PURCHASE
GSM/GPRS EQUIPMENT LIST & FINANCIALS
SCOPE:
1. Identifies the GSM/GPRS Products that are to be included within the GSM/GPRS
Overlay Purchase.
2. Equipment list below based on ▇▇▇▇▇▇ Communications' Current Network Design,
Nortel Networks' Engineering and Provisioning parameters, and ▇▇▇▇▇▇
Communication's Engineering Inputs.
3. Equipment spares have been included within the pricing structure, additional
spares may be available at additional cost.
4. Services identified within the GSM/GPRS Overlay Statement of Work are
included within the pricing structure, additional spares may be available at
additional cost.
CORPORATION GSM/GPRS OVERLAY EQUIPMENT LIST
▇▇▇▇▇▇ COMMUNICATIONS QTY NET EXODUS DISCOUNT TOTAL
--------------------- ----------- -------- ---------------------- -----
MSC XA-Core (with OMC-D 1 $ * ($ *) $ *
Software)
MSC XA-Core 2 $ * ($ *) $ *
SPM Full (4032 ports) 12 $ * ($ *) $ *
SPM Half (2016 ports) 1 $ * ($ *) $ *
GSM/GPRS Software 700,000 $ * ($ *) $ *
BSC 3000 2 $ * ($ *) $ *
BSC 1500 3 $ * ($ *) $ *
TCU 3000 2 $ * ($ *) $ *
TCU 1500 3 $ * ($ *) $ *
PCUSN - 24/12 5 $ * ($ *) $ *
OMC-R 4 $ * ($ *) $ *
01 186 $ * ($ *) $ *
S11 5 $ * ($ *) $ *
S111 32 $ * ($ *) $ *
01-02 186 $ * ($ *) $ *
S11 -S22 5 $ * ($ *) $ *
S111 -S222 31 $ * ($ *) $ *
02 558 $ * ($ *) $ *
S22 16 $ * ($ *) $ *
S222 96 $ * ($ *) $ *
EDGE S/W 2,337 $ * ($ *) $ *
▇▇▇▇ ▇ $ * ($ *) $ *
GGSN 1 $ * ($ *) $ *
SIG/BG 1 $ * ($ *) $ *
OMC-D 1 $ * ($ *) $ *
CGF 0 $ * $ * $ *
Preside Policy Services (PPS) 1 $ * ($ *) $ *
CT2000 1 $ * ($ *) $ *
CT7100 1 $ * ($ *) $ *
HLR (Mated Pair) 2 $ * ($ *) $ *
DCC GSM/GPRS OVERLAY TOTAL $ *
GSM/GPRS Network Overlay TOTAL $ *
CORPORATION GSM/GPRS OVERLAY EQUIPMENT LIST
AMERICAN CELLULAR QTY NET EXODUS DISCOUNT TOTAL
----------------- ----------- -------- ---------------------- -----
MSC XA-Core (with OMC-D 0 $ * $ * $ *
Software)
MSC XA-Core 1 $ * ($ *) $ *
SPM Full (4032 ports) 2 $ * ($ *) $ *
SPM Half (2016 ports) 1 $ * ($ *) $ *
GSM/GPRS Software $ * ($ *) $ *
300,000
BSC 3000 1 $ * ($ *) $ *
BSC 1500 2 $ * ($ *) $ *
TCU 3000 1 $ * ($ *) $ *
TCU 1500 2 $ * ($ *) $ *
PCUSN - 24/12 2 $ * ($ *) $ *
OMC-R 2 $ * ($ *) $ *
01 42 $ * ($ *) $ *
S11 0 $ * $ * $ *
S111 30 $ * ($ *) $ *
01-02 42 $ * ($ *) $ *
S11 -S22 0 $ * $ * $ *
S111 -S222 31 $ * ($ *) $ *
02 189 $ * ($ *) $ *
S22 7 $ * ($ *) $ *
S222 129 $ * ($ *) $ *
EDGE S/W $ * ($ *) $ *
1,447
▇▇▇▇ ▇ $ * $ * $ *
GGSN 0 $ * $ * $ *
SIG/BG 0 $ * $ * $ *
OMC-D 0 $ * $ * $ *
CGF 0 $ * $ * $ *
Preside Policy Services 0 $ * $ * $ *
(PPS)
CT2000 0 $ * $ * $ *
CT7100 0 $ * $ * $ *
HLR (Mated Pair) 0 $ * $ * $ *
ACC GSM/GPRS OVERLAY TOTAL $ *
* CONFIDENTIAL INFORMATION HAS BEEN OMITTED AND FILED SEPARATELY WITH THE
SECURITIES AND EXCHANGE COMMISSION.
SCHEDULE B TO AMENDMENT 1
SUPPLEMENTAL TERMS ANNEX 4 TO THE PURCHASE AND
LICENSE AGREEMENT BETWEEN NORTEL NETWORKS INC.
AND ▇▇▇▇▇▇ COMMUNICATIONS CORPORATION
▇▇▇▇▇▇ COMMUNICATIONS CORPORATION
GSM/GPRS OVERLAY STATEMENT OF WORK
1 Introduction
In accordance with an accepted Order, this GSM/GPRS Overlay Statement of Work
defines the work requirements and responsibilities of both Nortel Networks and
▇▇▇▇▇▇, which are necessary to engineer, furnish, deliver, install (for that
portion Nortel Networks is Ordered to install) and test the GSM/GPRS Products
expected to be Ordered by Customer and addressed herein.
Nortel Networks' obligation to perform installation and commissioning Services
assumes receipt and acceptance of an Order for such Services. The materials and
labor required for installation activities as described below represent a
"standard" installation. ▇▇▇▇▇▇ understands and agrees that certain of the
requirements for such installation and commissioning activities are site
dependent, and Nortel Networks reserves the right to quote additional charges on
a time-and-material basis.
Throughout this document, "Customer" or "▇▇▇▇▇▇" shall mean ▇▇▇▇▇▇
Communications Corporation. This Statement of Work includes descriptions of the
Services expected to be provided by Nortel Networks in accordance with an
accepted Order for the installation and turn up of Nortel Networks' GSM/GPRS
Products; provided, however, ▇▇▇▇▇▇ or its sub-contractor, who may install
Nortel Networks Base Transceiver Systems ("BTS"), shall install such Products in
accordance with Nortel Networks' standard procedures for such Products. This
Statement of Work shall describe only those Services to be provided by Nortel
Networks following acceptance of an Order for such. Delivery of Products will be
determined based on an accepted Order.
Nortel Networks shall provide the following list of Services for the GSM/GPRS
overlay activities:
o Project Management
o Site Engineering (Switch and Cell sites)
o Network Engineering
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GMS/GPRS Overlay Statement of Work
o RF Engineering
o Installation and Commissioning
o Database Engineering and
o Network Integration
If any additional Services are required based on the customer requirements,
Nortel Networks will provide a separate description of and proposal for such
Services.
Nortel Networks will schedule product deliveries, deployment and perform
Services based on Nortel Networks standard intervals upon execution of an
accepted Order.
2 GENERAL ASSUMPTIONS
The Nortel Networks activities presented in this Statement of Work are based
upon the assumptions below. Any assumption found to be invalid may affect the
schedule and estimated project price and may also result in a job change order
("JCO"). Change and JCO requests will be handled in accordance with the agreed
change control procedures contained in Section 21 (Changes to Orders) of the
Agreement.
▇ ▇▇▇▇▇▇ and Nortel Networks understand that the timely completion of
schedules and the meeting of all milestones are critical to the
successful completion of this project. Each party agrees to carry out
their respective responsibilities (listed under each of the Services
description in this document) according to the agreed schedule and
their defined roles. A schedule will be developed by Nortel Networks'
Project Manager in association with ▇▇▇▇▇▇ upon execution of an
accepted Order.
o Nortel Networks will provide the majority of these Services under this
Statement of Work during normal business hours, 8:00 am to 5:00 pm
(local time) Monday through Friday, except Nortel Networks holidays.
Some work, however, may require after hours access to the customer's
site.
o A subcontractor may perform a portion of the proposed work.
o It is assumed that: clear floor space is available, no installation,
repair or relocation of existing or Customer supplied equipment is
required, no `hot slide' is required, existing power plant has
sufficient power, floors are solid concrete, ceiling and cable rack
heights are sufficient for 7 foot bays, existing cable racks are ladder
type, and external timing synchronization is provided by Customer.
Services specific assumptions are listed with each of the Services descriptions,
where applicable.
3 CUSTOMER RESPONSIBILITIES
The responsibilities listed in this section are to be provided by Customer at no
charge to Nortel Networks.
o Project Management
Prior to the start of this Statement of Work, Customer will designate a
person to whom all Nortel Networks communications will be addressed and
who has the authority to act for
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION Page 2
GMS/GPRS Overlay Statement of Work
Customer in all aspects of the Agreement ("Project Manager"). The
Project Manager's responsibilities include:
1. Serve as the interface between Nortel Networks and all
departments, organizations and sites participating in the project.
2. If requested, work with the Nortel Networks Project Manager to
develop the project plan prior to implementation.
3. With the Nortel Networks Project Manager, administer Changes as
required.
4. Obtain and provide information, data, decisions and approvals
within 3 working days of Nortel Networks' request unless both
parties have agreed to an extended response time.
5. Resolve deviations from the project plan, which may be caused by
Customer.
6. Help resolve project issues and escalation issues within Customer
organization as necessary.
o Additional Responsibilities
Customer agrees to assume responsibility for providing the following
information and/or services as part of this Statement of Work:
1. Provide escorted or non-escorted access to the work areas as
required.
2. Provide reasonable security and storage area for all tools,
equipment and material at sites.
3. Provide timely response to design input requests from Nortel
Networks engineering.
4 DESCRIPTION OF SERVICES
4.1 PROJECT MANAGEMENT
The Nortel Networks Project Manager will track and report progress of individual
tasks within the project plan and communicate via regular meetings with ▇▇▇▇▇▇.
The project plan will indicate the commencement, duration, and milestones for
all Services as well as deliverables connected to the milestones, as applicable.
The project plan, which will be referenced as the Master Project Schedule, will
include the following components:
o Work Breakdown Structure (WBS): a matrix of all project activities and
deliverables, including estimated timetables and task prerequisites and
interdependencies.
o Work packages: service-specific outlines describing activities,
resources and deliverables.
A Nortel Networks Project Manager's responsibilities will vary by project. In
general, the Nortel Networks Project Manager will:
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION Page 3
GMS/GPRS Overlay Statement of Work
o provide oversight and coordination for the multiple project management
activities across the entire scope of Nortel Networks project
deliverables,
o conduct regular meetings,
o provide periodic reporting, and
o suggest changes in the implementation plan (if required) to get tasks
back on schedule.
4.2 SITE ENGINEERING:
4.2.1 WIRELESS SITE ENGINEERING - SWITCHING SITES
The Nortel Networks Switch Site Engineering service consists of:
o Central office floor plan for the Nortel Networks Wireless switch foot
print, cable rack layout with routes to the Customer demarcation
points, earthquake bracing protection layout (when required), fiber
cable routes, central office grounding of the Nortel Networks Wireless
switch.
o Provide 4071 specification material for miscellaneous Installation
Required Material (IRM). Items such as, anchor material, grounding
material, fiber raceway material (within the footprint of the Nortel
Networks' provided equipment) and power cable between the Customer
power plant and the Nortel Networks secondary distribution cabinets.
Customer Deliverables are:
o Current A&E drawings.
o Customer Floor Plan Approval (CFPA).
o Customer Demarcation Points.
o Customers Floor Plan Layout (when applicable).
4.2.2 WIRELESS SITE ENGINEERING ("WSE") - CELL SITES
Nortel Networks will provide Site Engineering for Cell Sites installed by Nortel
Networks. Nortel Networks will collect the required field data and produce
AutoCAD As-Is Drawings to Nortel Networks' specifications. AutoCAD Installation
Drawings are then created using Nortel Networks' equipment frame counts/type
information and WSE recommendations.
Installation Drawings show final positioning of new Nortel Networks Products as
well as any needed interim "hot-slides" of existing equipment. Installation
Drawings are delivered in hard copy form (3 copies of 11"x17' color drawings)
and soft copy form to the Project Manager (PM) for review and forwarding to the
Customer. Additional copies will need to be provided by PM via access to WSE's
▇▇▇ Database.
WIRELESS SITE ENGINEERING CELL SITES ASSUMPTIONS
Deviations from the below assumptions may result in a Job Change Order (JCO) as
described in Section 2, above.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION Page 4
GMS/GPRS Overlay Statement of Work
o The required Customer information is provided prior to field audit
kickoff and not later than the lead times noted.
o One audit mobilization per market. Sites may be visited by auditors
without Customer escort and may be audited Mondays through Saturdays at
any hours. Customer sites will generally be located such that travel
times to/from/between cell sites do not exceed 1 hour on average.
o Site re-visits due to equipment being installed by the Customer or the
Customer's contractors after the initial site audit are not included.
o Re-drafting of As-Is Drawings or Installation Drawings will not be
needed because of the above site re-visits.
o Auditors will collect pre-determined data on site that is accessible
and legible. Data whose recording requires the removal of equipment or
cover plates or partial disassembly of equipment will not be captured
even though listed as a survey item.
o Information on Nortel Networks' equipment frame counts/types will be
available prior to the drafting of Installation Drawings.
o Installation Drawings sent to the Customer for review/approval will be
returned within 2 weeks either signed or with corrections noted. Any
Installation Drawings held by the Customer longer than 2 weeks with no
approval or corrections returned to WSE will be deemed approved.
o No re-drafting will be needed after that Installation Drawing has been
approved and signed off by the Customer.
CUSTOMER INFORMATION REQUIRED PRIOR TO SITE AUDIT KICKOFF IN THE FIELD
The following Customer-provided information is needed by the timeframes noted
prior to start of audits in the field:
o Site location information (address, longs/lats, zip codes, etc.) 2 weeks prior
o Customer technician/management contacts (names, phone #s) 2 weeks prior
o Identification of audit/drawing requirements by site 2 weeks prior
o Available site location maps, RF maps, etc. 1 week prior
o Site access information (lock combinations, keys) 1 week prior
o Site facility entrance/security rules/procedures 1 week prior
4.3 NETWORK ENGINEERING:
SERVICE DELIVERABLES
Nortel Networks shall meet with the Customer to discuss and identify Network and
RF design requirements. Customer requirements are collected via a Customer Input
Questionnaire (CIQ). Nortel Networks shall document the requirements in a draft
Customer Input Questionnaire (CIQ) for each switching location (NSS, BSS and
GPRS), and provide the CIQ to the Customer for review. A final CIQ is developed
once approved by the Customer.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION Page 5
GMS/GPRS Overlay Statement of Work
Network Design: Nortel Networks shall use the approved CIQ to develop a Network
Design document. This document will cover aspects of dimensioning, configuration
and connectivity details.
o BSS, NSS, and GPRS Dimensioning, based on traffic profile and service
application models, to include
o Initial Network Equipment configuration
o BSS, OMCR and NSS Network connectivity requirements (trunking and
signaling)
o GPRS core and access connectivity requirements (IP addressing).
o OAM network connectivity and configuration requirements
o e911 network connectivity and configuration requirements
o High-level equipment for BSS and NSS (only counts are provided)
and detailed equipment list for PCUSN, SGSN, GGSN, Remote Access
Connectivity box and Ethernet switches.
o Optimal BTS-BSC parenting and boundary definitions, BSC-to-LAC
mapping per MSC, BSC-to-TCU mapping BSC-to MSC mapping,
BSCto-PCUSN mapping, BSC-to-OMCR mapping, PCUSN-to-SGSN mapping
and SGSN-to-GGSN mapping.
o BSS, Agprs interface, SGSN and Gb interface parameter
configurationinputs provided to DB Eng for command file creation.
o GGSN parameter configuration provided to Network Integration
o Preliminary nodal capacity assessments for MSC, HLR, and BSCs
o Remote network Access capability (Configuration and Connectivity)
o Network Design Document to summarize details of network
configuration and forecast
o Collaborative review of intermediate designs as needed in the
optimization process
o Miscellaneous services such as redesign of network elements based on
new requirements.
CUSTOMER RESPONSIBILITIES
It is ▇▇▇▇▇▇'▇ responsibility to provide the following information:
o Geographical locations (LAT/LONG) of cell sites for optimal BSC
parenting.
o Network growth trends, subscriber forecast and traffic profile
(signaling, mobility) for voice and service profile (signaling,
mobility and throughput) for data along with deployment timeline.
o Public and Private IP address range
o Existing IP network hardware (Routers, Ethernet switches and Hubs)
o Number of time slots dedicated for data services in air interface and
other QOS (quality of service) objectives
o Detailed list of services that will be offered to subscribers to
determine the effect on MSC and HLR capacity.
o Collaborative review of intermediate designs as needed in the
optimization process.
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GMS/GPRS Overlay Statement of Work
4.4 RF ENGINEERING SERVICES:
This Service provides RF Engineering Services for the field optimization of
Nortel Networks' BTSs.
ASSUMPTIONS
o One-to-one GSM overlay of existing TDMA sites.
o GSM and TDMA hardware are using same sites with shared transmit and
receive antennas per the Agreement and Annex 6 ("Antenna Sharing
Specifications"). o Nortel Networks' coverage design assumptions will
be based on the accuracy of the information provided by Customer.
o GSM Overlay objectives to be established.
CUSTOMER RESPONSIBILITIES
It is the service provider's responsibility to relocate incumbent microwave
links, provide key service and performance objectives for the network, and
provide the following information:
o Definition of target geographic RF coverage area ("Coverage Area").
o Propagation model parameters for existing TDMA network, if GSM
equipment will occupy the same spectrum.
o Grade of service (GOS) objectives (blocking).
o Quality of Service objectives (area reliability).
o Building Penetration margins required in design link budget.
o Any existing and/or preferred TDMA base station site locations and/or
infrastructure.
o Requirements for antenna/feeder hardware sharing between GSM and TDMA
infrastructure (i.e. use of dual band, dual polarization antennas,
and/or anticipated location of GSM antennas on existing TDMA
infrastructure).
o Subscriber traffic forecasts and Initial Traffic distribution (radios
per sector).
o System growth plans (spectrum allocation between TDMA and GSM, if
applicable).
o Spectrum license and clearing information.
o Deployment Strategy - timing of marketing, subscriber growth, etc.
o Site Access information and points of contact.
o Vector data (information identifying the location/direction of streets
in the coverage area).
o National/regional regulations regarding antenna, emitted power, etc.
o Local zoning restrictions that may affect antenna placements.
o Existing measured TDMA coverage information.
o Accurate information regarding the site configuration (Cable sweeps,
Antenna types, downtilts, azimuths, coupling types etc. A checklist can
be provided.).
NORTEL NETWORKS' RESPONSIBILITIES FOR GSM/GPRS OVERLAY
TDMA RF Benchmarking for mutually agreed upon areas.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION Page 7
GMS/GPRS Overlay Statement of Work
Nortel Networks will perform the Network Coverage analysis for both TDMA and GSM
after GSM deployment for those mutually agreed upon areas.
FINAL DESIGN OF GSM/GPRS NETWORK
(Nortel Networks will perform the following where applicable)
o Collect Market Data.
o Initial Propagation Analysis.
o Initial Traffic Distribution (Radio Distribution).
o Initial Design.
o Antenna Selection / BTS Hardware / Downtilt Selection / Link Budget
Calculation.
o Network Propagation Analysis.
o Frequency Planning (BCCH/MAIO/HSN/BSIC planning).
o C/I and C/A Analysis.
o Site Database and Final Site Specs for Construction.
o Neighbor List Generation.
o SRF Completion to Database Engineering.
o Design Report (on going and final reports).
VALIDATION OF GSM/GPRS NETWORK
o Link budget report indicating measurement vs. budget.
o Hardware Verification (Visual Check of sites, Site Footprint, IMSI
Drive).
o Cluster route coverage maps.
o Cluster measurement reports.
o Final database parameters.
o Analysis of Feeder Sweep Test.
o Work order generation, issuance and recording.
o Acquiring, Set-up and Maintenance of Site Database.
o Cluster Verification.
o Network Drive and Parameter Verification.
o Trouble reports, if any.
o RF Acceptance Report for sites / clusters.
o Recommendations for additional optimization (Hardware, sites, etc.).
PRE-LAUNCH GSM OPTIMIZATION
o Initial set-up and diagnostic Hardware configuration.
o Parameter and neighbor list audit & optimization.
o Optimization drive route prep.
o Analysis of the counters obtained from the OMC-R for Pre-Launch Network
(using friendly users).
o Network Quality of Service evaluation.
o Final Test Data Analysis / Plotting.
o Final Cluster Report and System Verification Report.
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GMS/GPRS Overlay Statement of Work
4.5 INSTALLATION AND COMMISSIONING:
Nortel Networks will perform Installation and Commissioning activities on
Products supplied by Nortel Networks with the exception of Base Stations. Nortel
Networks will provide Installation and Commissioning for Base Stations for which
this Service has been purchased. Installation and Commissioning activities will
be per the applicable Installation Methods (IMs) and Global Workmanship
Standards.
The processes that Nortel Networks will perform include:
o Installation of all Nortel Networks supplied equipment with the
exception of Base Stations unless the Service has been purchased by
▇▇▇▇▇▇.
o Ground Cabling.
o System Cabling.
o Preparation & Power Up.
o Software Loading and Configuration.
o System Commissioning and Testing.
Nortel Networks understands that ▇▇▇▇▇▇ and/or ▇▇▇▇▇▇'▇ installation
subcontractor will be present to observe GSM BTS installation procedures on all
sites for which Nortel Networks is providing installation services. Nortel
Networks will not be providing personnel for the purpose of insuring proper
"knowledge transfer" to ▇▇▇▇▇▇ or their subcontractor.
Nortel Networks will coordinate with ▇▇▇▇▇▇'▇ inventory specialist to ensure
consistent tracking of Products.
Nortel Networks will comply with ▇▇▇▇▇▇'▇ reasonable security regulations for
the designated Site.
Nortel Networks-owned tools and test equipment will be used by Nortel Networks
to Install and Commission.
CUSTOMER RESPONSIBILITY
SWITCHING:
o Provide and install all civil requirements including, but not limited
to, installation of all cable rack or computer flooring, power board
and batteries, termination to DC power plant, any commercial AC power
requirements, along with any outside telephone company ("Telco")
connections.
BTS:
o Provide and install all civil requirements including, but not limited
to, installation of all cable rack or computer flooring, power board
and batteries, any commercial AC power requirements, power runs from DC
power plant to Nortel Networks secondary distribution cabinets, along
with any outside Telco connections.
o Installation and testing of cell site equipment to Nortel Networks
standards.
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GMS/GPRS Overlay Statement of Work
o Responsible, if applicable, for any hot slide and/or equipment removal
during the project.
o Customer shall be responsible for the coordination of all the BTS
delivery arrangements required to comply with project schedule dates
and for freight and handling charges from Customer's initial delivery
location to the installation site.
o BTS Integration on-site support, including telco facility and call-P
testing.
4.6 DATA BASE ENGINEERING SERVICES:
The Data Base Engineering team will generate and apply with Customer approval
the configuration data files that specifically support the connectivity and
operation of the GSM/GPRS Overlay.
SERVICE DELIVERABLES
MSC and HLR Service Deliverables:
o Generate a Commissioning Load at project H-Date. Inputs provided by
Nortel Networks internal groups. Contains hardware configuration, SOC
settings, and Office Parameters. This image will be FTPed to the Nortel
Networks' Software Delivery group (SDC) for shipment to site.
o Provide the DBQ document to Customer at the project milestone date.
Provide assistance to Customer in understanding how to complete the DBQ
document.
o Support investigations and resolutions of possible database issues when
identified during system integration testing activities.
o Generate and apply configuration files based on inputs from Customer
using the DBQ documentation. This content of the delivery will be:
o SOC allocation as define by the Order.
o Configure Office Parameters to support requested call model and
subscriber capacity. Should be reflective of requirements based on an
18 month forecast.
o Generate and apply temporary PRIVCLAS files to protect datafill content
during commissioning and system integration activities. Will remove
prior to project completions upon Customer request. Customer can expand
on this configuration after system acceptance.
o Datafill all Trunk and Signaling requirements to support connectivity
to other nodes within the network. Includes SS7 Subsystem and Global
Title Routing requirements of the network. Requirements are documented
in the DBQ document by Customer.
o Datafill all IP addressing, connectivity, and routing requirements of
the MSC node. Requirements are documented in the DBQ document by
Customer.
o Datafill all Dial Plan requirements to support mobile originations,
terminations, and feature activation that are required for the market
that the MSC services. Includes emergency routing requirements and
proper treatment routing. Requirements are documented in the DBQ
document by Customer.
o Datafill all Cell Site definitions. Requirements are documented in the
DBQ document.
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GMS/GPRS Overlay Statement of Work
BSC TCU PCUSN SGSN and BTS Service Deliverables:
o Reception and review of the inputs provided by Nortel Networks' Network
Engineering or the Customer.
o Identification of any missing data that is not consistent with the
normal expectations.
o Resolution, in conjunction with Nortel Networks' Network Engineering or
the Customer, of any identified issues with the received input data.
o Generation and distribution of command files. Content of the delivered
files will be based on the scope of work and associated inputs provided
by Nortel Networks' Network Engineering team or the Customer.
o Provide assistance to the Customer in understanding and completing the
required input through conference calls.
o Review content of the completed input and identify any items that may
be missing. Red Flag to account team if missing items will prevent on
time delivery of the Command files.
o Support investigation and resolution of any possible database issues
when identified during system integration activities.
o The completed files will be delivered via email and/or placed on the
OMC-R upon request.
NETWORK INTEGRATION:
SERVICE DELIVERABLES
Network Integration performs Voice and Data Feature Testing in accordance to the
trial feature test plan to ensure baseline system functionality and robustness.
The system is tested throughout the final stages of project implementation.
Nortel Networks also verifies the interfaces to non-Nortel Networks equipment.
Following are Network Feature Test details:
o Network Element Tests: The various voice and data elements are tested
to ensure connectivity and synchronization in the network.
o Basic Voice and Data Testing: Nortel Networks provides a variety of
basic tests to ensure that voice calls are completed from mobile to
land, mobile to mobile, and land to mobile; as well as, data transfers,
web file browsing, and email.
o Vertical Feature Testing: A variety of voice features such as call
forward, call waiting, call transfer, and three way calling are tested
to provide assurance of proper functionality. For data these test could
include WAP and Class A Mobile Voice/Data call suspension. Features to
be tested are agreed to prior to commencement of the activity.
o PSTN (Public Switching) Interface Testing: Testing is performed on a
variety of long distance features including long distance origination,
retrieval of mailbox messages, and international call origination.
o Packet Data Interface Testing: Verifies connectivity to Internet,
Intranet, and functionality across these connections.
o Networking Testing: Testing to ensure proper treatment of voice and
data roaming subscribers.
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GMS/GPRS Overlay Statement of Work
o Hand-Off Testing: Network Integration will work with Customer or other
Nortel Networks groups to test Hand-Offs.
o Short Message Service (SMS) and Voice Mail (VU) Testing:
Subscriber-level testing of SMS and VM features will be conducted from
a customer-supplied test plan.
MSC SUBSYSTEM
The mobile switching center is tested to ensure treatments are functioning as
planned. Other tests include barring, operator assistance, long distance, basic
911, 800 and 900 call service.
Final Reports
At the completion of the project, Nortel Networks shall compile a final report
that summarizes all tests performed over the course of the project. The Network
Integration team will review the document with ▇▇▇▇▇▇, and explain the specific
actions taken to correct any inconsistencies. This review is also beneficial as
a training forum with ▇▇▇▇▇▇'▇ technicians.
CUSTOMER RESPONSIBILITIES
o Ordering and provisioning of trunks.
o Provisioning of Subscribers handled by Customer.
o Having all transport available at K-date.
o Ensuring that third party (non-Nortel Networks) vendors integrate,
accept, and apply Customer's configuration to their equipment (EFI&I).
ASSUMPTIONS
o Nortel Networks specialty product (Preside, Service Builder) teams must
integrate, accept, and apply the customer configuration to their
equipment (EFI&I)
o All equipment has been certified as interoperable by Nortel Networks or
has been tested in the ▇▇▇▇▇▇ Communications GSM/GPRS trial before
Network Integration activities begin. Below is the list of vendors and
products that have been certified as interoperable by Nortel Networks
or successfully tested and verified in the ▇▇▇▇▇▇ Communications
GSM/GPRS trial with Nortel Networks.
VENDORS PRODUCT
------- -------
Glenayre VMS
Comverse VMS (not part of trial)
Comverse UM (not part of trial)
Logica SMSC
Comverse ISMSC (not part of the trial)
Ericsson HLR (not part of the trial)
Openwave WAP
CMG WAP (not part of the trial)
Comverse WAP (not part of the trial)
Metasolve CGF
o Each switch/BSC location has a test cell (BTS) that can be configured
for market level testing.
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GMS/GPRS Overlay Statement of Work
o All customer-specific configuration information and files are available
to Network Integration at the appropriate times in the project
schedule.
EXCLUSIONS
o Integration and acceptance of operations surveillance elements.
o Supplying subject matter experts.
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GMS/GPRS Overlay Statement of Work
SCHEDULE C TO AMENDMENT 1
Supplemental Terms
Annex 5
To the Purchase and License Agreement
Between
Nortel Networks Inc.
And
▇▇▇▇▇▇ Communications Corporation
Support Services Statement of Work
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 1
Support Services Statement of Work
TABLE OF CONTENTS
1.0 Service Authorization and Implementation..............................3
2.0 Service Descriptions..................................................3
2.1 NNSS Technical Support..............................................3
2.1.1 Deliverables for Technical Assistance..........................4
2.1.2 Deliverables for Emergency Recovery (ER).......................4
2.1.3 Assumptions for Technical Support..............................4
2.1.4 Exclusions for Technical Support...............................5
2.1.5 Customer Responsibilities for Technical Support................5
2.2 NNSS Repair Service: Advanced Shipment (5-Day)......................6
Assumptions for NNSS Repair Services.....................................7
Exclusions to NNSS Repair Services.......................................8
Customer Responsibilities for NNSS Repair Services.......................8
3.0 Service Levels........................................................9
3.1 NNSS Technical Support Response.....................................9
3.1.1 Case Severity Classification...................................9
3.1.2 Technical Support Incident Classifications and
Corresponding Actions.........................................11
3.1.3 Case Resolutions Classifications..............................13
3.2 NNSS Repair Services Response Times................................14
4.0 Patch Management for DMS-100 Family..................................14
4.1 Service Deliverables...............................................14
4.2 Nortel Networks Responsibilities...................................14
4.3 ▇▇▇▇▇▇ Responsibilities............................................15
4.4 Assumptions........................................................15
4.5 Exclusions.........................................................15
4.6 Timelines..........................................................16
5.0 At the discretion of Nortel Networks, patches will be provided and
applied on a pre-determined 28-day cycle. Service Delivery Process...16
5.1 Customer Support Center Access for Technical Support...............16
5.1.1 Nortel Networks Technical Support Method of Access............16
5.1.2 Nortel Networks Technical Support Call Process................17
5.2 Nortel Networks Repair Order Process for Repair Services...........17
5.2.1 Phone Calls...................................................18
5.2.2 Faxes.........................................................18
5.2.3 E -mail.......................................................18
5.2.4 Method of Payment for excluded services.......................18
5.2.5 Package Labeling Instructions and Addresses for Returns.......19
5.2.6 Packing Slips for the Return of Defective Parts...............19
5.2.7 Return Addresses..............................................20
5.3 Nortel Networks Material On Loan Policy (MOL)......................20
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 2
Support Services Statement of Work
SCHEDULE C TO AMENDMENT 1
SUPPLEMENTAL TERMS ANNEX 5 TO THE
PURCHASE LICENSE AGREEMENT BETWEEN
NORTEL NETWORKS INC. AND ▇▇▇▇▇▇
COMMUNICATIONS CORPORATION
SUPPORT SERVICES STATEMENT OF WORK
Throughout this document, "Customer" or "▇▇▇▇▇▇" shall mean ▇▇▇▇▇▇
Communications Corporation. The provisions contained in this Supplemental Terms
Annex 5 are in addition to those contained in the Purchase and License Agreement
("Agreement', with respect to Ordered Products and Services identified in
Supplemental Terms Annex 3 (GSM/GPRS Overlay Purchase) of the Agreement. This
Supplemental Terms Annex 5 is attached hereto and incorporated herein. The
Services described herein shall end upon the termination or expiration of the
Term unless otherwise agreed to in writing. Unless otherwise specified, the
charges for the Services described and contained herein are included in the
GSM/GPRS Overlay Purchase and shall be paid in accordance with Section 5
(Charges and Payment) of the Agreement.
1.0 SERVICE AUTHORIZATION AND IMPLEMENTATION
Nortel Networks' obligation to perform the Services described in this
Supplemental Terms Annex 5 ("Support Services SOW"), assumes receipt and
acceptance of a valid ▇▇▇▇▇▇ Order(s) for the Products and Services comprising
the GSM/GPRS Overlay Purchase. Nortel Networks shall only perform its Services
at Customer sites set forth in Exhibit A, herein. Services not set forth in this
Support Services SOW shall be the responsibility of Customer, unless a mutually
agreed upon Change is provided in accordance with the terms set forth in Section
21 (Changes to Orders) of the Agreement.
Specific Products' lists shall be provided in the Project official plan of
record to be maintained mutually by Nortel Networks' and Customer's Project
management team(s).
The following are incorporated in and made a part of this Support Services SOW:
Exhibit A - ▇▇▇▇▇▇ Communications' Sites
2.0 SERVICE DESCRIPTIONS
2.1 NNSS TECHNICAL SUPPORT
The Technical Support service from the Nortel Networks Support Services (NNSS)
portfolio provides remote support for operational and maintenance issues
associated with Nortel Networks' Products.
NNSS includes two levels of service: Technical Assistance and Emergency Recovery
(ER). Nortel Networks shall register and manage Customer requests for Technical
Assistance during Nortel Networks' normal business days and hours in the region
where the service is being
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 3
Support Services Statement of Work
performed. Nortel Networks shall register and manage Customer requests for ER 24
hours per day, seven days per week including holidays (24/7/365).
2.1.1 DELIVERABLES FOR TECHNICAL ASSISTANCE
Nortel Networks resolution activities may include:
o Troubleshooting problems using diagnostic utilities.
o Diagnosing routine Hardware and/or Software problems.
o Providing advice on how to detect and resolve Hardware and
network-related problems.
o Advising on issues requiring Hardware replacement.
o Diagnosing issues related to Nortel Networks' Products interfacing with
non-Nortel Networks' Products.
o Analyzing trace/log/dump/Operational Measurement (OM) information.
o Identifying and resolving code level problems.
o Testing and releasing code corrections.
o Providing regular, on-going updates on case progress using agreed-upon
media.
o Providing case resolution and agreeing on closure.
2.1.2 DELIVERABLES FOR EMERGENCY RECOVERY (ER)
Nortel Networks ER teams shall address emergency issues classified as E1 or E2
in accordance with Nortel Networks' technical support case classifications as
set forth in Section 3.1.1 (Case Severity Classification) on a 24/7/365 basis.
Nortel Networks shall assign an engineer upon receipt of Customer's call as set
forth in Section 4 herein (Methods of Access). Nortel Networks shall provide
continuous support as applicable until the service level is restored to
pre-incident operation. The ER team shall be in constant contact with ▇▇▇▇▇▇
Communications throughout this case resolution activity, as requested.
Following service restoration, the E1 /E2 case shall be closed in agreement with
Customer and a sub-case shall be opened, if further investigation or problem
resolution activity is needed. Furthermore, Nortel Networks may, where
applicable, conduct a root-cause analysis of the issue, which shall be made
available to Customer.
2.1.3 ASSUMPTIONS FOR TECHNICAL SUPPORT
The following assumptions shall govern the Technical Support service:
o Customer shall provide an in-house support structure that performs
first-line support. Accordingly, Nortel Networks expects Customer to
exhaust its internal troubleshooting processes prior to requesting TAS
support. First-line Operations, Administration, and Maintenance (OAW
functions include:
o Performing day-to-day maintenance and network operations.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 4
Support Services Statement of Work
o Monitoring network and system alarms.
o Performing diagnosis in accordance with instructions provided by Nortel
Networks and carrying out initial remedial actions, including remote
diagnosis.
o Operating and controlling Customer's internal help desk for logging and
tracking fault inquiries, prioritizing events, and escalating, as
required, to the Nortel Networks technical support group.
o Gathering data at the direction of Nortel Networks.
NOTE: OA & M troubleshooting shall not apply if Customer does not
provide any in-house support structure as set forth above.
o For both Technical Assistance and ER, where telephone support, remote
diagnosis, and all other remote means of restoring Product operation
have failed, Nortel Networks, upon ▇▇▇▇▇▇ Communications' request, and
if Nortel Networks determines that onsite support is necessary and
appropriate, shall dispatch a trained and qualified technical expert to
Customer's premises to facilitate further diagnosis. Should Customer
fail to or cause delay in providing connectivity, Customer shall excuse
Nortel Networks from fault resolution performance for a period equal to
such failure or delay. In the event that Customer fails to comply with
the requirements described in this service description, Nortel Networks
shall advise Customer thereof. Nortel Networks and Customer may then
agree upon service to be provided at Nortel Networks' then-current time
and materials basis plus any travel and living expenses incurred.
Nortel Networks, or a third-party authorized by Nortel Networks, shall
furnish this service.
2.1.4 EXCLUSIONS FOR TECHNICAL SUPPORT
The following exclusions shall govern the Technical Support service:
o Nortel Networks is not responsible for supporting non-Nortel Networks
supplied third-party product(s). Customer is responsible for
maintaining a support agreement with the third-party supplier for such
product(s). Technical Support does not cover Nortel Networks products
not purchased from Nortel Networks or from a Nortel Networks authorized
agent.
o Nortel Networks shall not be obliged to incorporate software
corrections into Software releases prior to the then-currently
supported Software release(s). Nortel Networks reserves the right to
incorporate Software corrections into future Software releases. Any
disputes shall be handled in accordance with Section 19 (Dispute
Resolution) of the Agreement.
o Nortel Networks' support obligations are expressly conditional upon the
Products not being (i) subject to unusual mechanical stress or unusual
electrical or environmental conditions; (ii) subject to misuse,
accident or disaster including without limitation, fire, flood, water,
wind, lightning or other acts of God; or (iii) altered or modified
unless performed or authorized by Nortel Networks.
2.1.5 CUSTOMER RESPONSIBILITIES FOR TECHNICAL SUPPORT
To receive Technical Support Customer shall be required to:
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 5
Support Services Statement of Work
o Ensure that the Products are used and maintained in accordance with the
applicable Product documentation.
o Use all reasonable efforts to maintain Hardware and Software at the
release or update level for supported Hardware and Software. This
maintenance shall need to be in accordance with policies and procedures
published by Nortel Networks. If Customer is operating a Software
version released prior to the then-current minimum supported version(s)
and is therefore unsupported, then Customer shall need to upgrade to
one of the then-current minimum supported versions in order to acquire
rights to any known fix.
NOTE. If there is no such available fix, Nortel Networks shall
use reasonable efforts toremedy the issue, which may include a
work-around or other temporary or permanent fix to the Software,
provided that the reported problem can be verified and/or
recreated by Nortel Networks on the then-current supported
Software version(s).
o Acknowledge that any Hardware/Software upgrades/improvements or changes
required to install or use a Software fix, update, release, or any part
thereof are charged separately from and are in addition to the charges
of the current contract.
o Provide connectivity to the Product(s) for Nortel Networks to establish
a data link for use by Nortel Networks' technical support group in
order to conduct remote diagnosis and maintenance.
NOTE: Customer and Nortel Networks technical personnel shall
agree on the appropriate security measures to prevent
unauthorized access. Customer shall be solely responsible for
security of the network. Nortel Networks shall not connect to
Customer's network without prior authorization and such
connection shall be solely to provide technical support.
o Designate and make available competent personnel to work with the
Nortel Networks ER team on restoring the service level to pre-incident
operation, in cases prioritized as either an E1 or an E2 emergency.
NOTE: Customer personnel may be required to act upon instruction
by Nortel Networks and assist with the restoration (See Case
Severity Classification)
2.2 NNSS REPAIR SERVICE: ADVANCED SHIPMENT (5-DAY)
The Nortel Networks Advanced Shipment Repair Service provides for the
replacement of a defective Nortel Networks Field Replaceable Unit (FRU) with an
equivalent FRU. Under this service, Nortel Networks shall use commercially
reasonable efforts to ship an equivalent, replacement FRU to Customer within
five business days following receipt and acceptance of the request.
Nortel Networks shall register and manage requests for Advanced Shipment during
Nortel Networks' normal business days and hours in the region where the service
is being performed.
Upon receiving Customer's request and after any diagnostics assistance, Nortel
Networks shall allocate a part request number to each FRU to be replaced and
notify Customer of the relevant part request number.
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Support Services Statement of Work
Following allocation of the part request number(s) - and provided that Nortel
Networks has a functionally equivalent FRU in stock - Nortel Networks shall ship
an equivalent FRU within five business days from the receipt of the replacement
request. Where possible, Nortel Networks shall ship FRUs from its regional
logistic locations. If an equivalent FRU is not in stock or if the defective FRU
must be physically returned to Nortel Networks for repair due to its technology
or configuration, Nortel Networks shall use commercially reasonable efforts to
expedite Customer's order.
2.2.1 ASSUMPTIONS FOR NNSS REPAIR SERVICES
The following assumption shall govern the NNSS Repair Services:
o Technical Support is a service offering of the NNSS Repair Services.
o Nortel Networks shall incur the expense of shipping the replacement FRU
to Customer using a method and carrier selected by Nortel Networks.
Nortel Networks is responsible for loss of, or damage to, an FRU while
it is in Nortel Networks' possession or in transit to Customer. Nortel
Networks does not guarantee the arrival time of the replacement FRU.
o Unless required for operational reasons and agreed upon with Nortel
Networks, the replacement FRU shall be at the then-current minimum
Hardware, firmware, and Software release levels, as they are made
Generally Available (GA) by Nortel Networks.
o Nortel Networks warrants the replacement FRU to be free from defects in
workmanship and material attributable to Nortel Networks for a period
of 12 months from the replacement date.
o The defective FRU returned to Nortel Networks becomes the property of
Nortel Networks and, subject to Nortel Networks' receipt of the
defective FRU, its replacement becomes Customer's property.
o Nortel Networks reserves the right to reject the return of any FRU that
does not clearly display the specific part request number, also known
as the Return Material Authorization (RMA) number. Customer expressly
acknowledges that in the event Customer fails to return the defective
FRU within 30 days of receipt of the replacement FRU, Nortel Networks
may invoice Customer in accordance with Nortel Networks' Material On
Loan (MOL) Policy.
o The NNSS Repair Services include treatment of No Fault Found (NFF) by
Nortel Networks up to 25% of Customer's total repair volume, measured
on a quarterly basis. All NFF incidents in excess of this limit shall
be invoiced at the per-incident service fee as published in the
then-current Nortel Networks Price List. Except as otherwise described
herein, there shall be no limit on the number of FRU replacements that
Customer may make within the support contract period.
o Nortel Networks shall from time to time assess Products offered and
supported. The assessment shall be based on technology, market
development, Product deployment, and support requirements and may
identify certain Products that shall be discontinued. Nortel Networks
reserves the right to terminate any service purchased by Customer for
Products that have been discontinued. Subject to the Nortel Networks
then-current policies,
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 7
Support Services Statement of Work
continued support for any discontinued Products beyond the effective
date of discontinuance may be provided on a reasonable basis, as
determined by Nortel Networks.
o The NNSS Repair Services shall be furnished by Nortel Networks or a
party authorized by Nortel Networks.
2.2.2 EXCLUSIONS TO NNSS REPAIR SERVICES
Nortel Networks support obligations are expressly conditional upon the Products
not being (i) subject to unusual mechanical stress or unusual electrical or
environmental conditions; (ii) subject to misuse, accident or disaster including
without limitation, fire, flood, water, wind, lightning or other acts of God; or
(iii) altered or modified unless performed or authorized by Nortel Networks.
The NNSS Repair Services are not offered on Nortel Networks holidays observed in
the region where the service is being performed.
NNSS Repair Service does not include:
o Emergency Part Dispatch
NOTE: For emergency situations requiring next-day shipment,
Customer may request the Nortel Networks Emergency Parts
Dispatch service. Emergency service is subject to the terms
and conditions of such service and subject to additional fees,
as published in the Nortel Networks Price List. Under the
Emergency Parts Dispatch service, Nortel Networks shall
exercise all reasonable efforts to ship an equivalent FRU on
the next day, subject at all times to Nortel Networks having a
functionally equivalent FRU in stock. The choice of delivery
and freight charges shall be Customer's responsibility
o Root-cause analysis, the provision of fault reports,
lead-time/performance metrics, or Hardware upgrades.
o Coverage for: (i) consumable items and supplies that are "used up"
during normal Product operation (such as printer ribbons, light bulbs,
fuses, filters, etc.), (ii) original equipment manufacturer (OEN
products/vendor equipment and Customer's third-party equipment not
furnished by Nortel Networks, (iii) cable plant, (iv) miscellaneous
network Hardware furnished by Nortel Networks (such as monitors,
printers, modems, etc.), (v) power equipment (such as fuse panel,
batteries, miscellaneous hardware, racks, cabling, etc.), (vi) major
system assemblies (such as frames, bays, shelves, line drawers, etc.),
and (vii) equipment not purchased from a Nortel Networks-authorized
agent.
o On-site repair or replacement and any associated labor, travel, and
living expenses.
2.2.3 CUSTOMER RESPONSIBILITIES FOR NNSS REPAIR SERVICES
Customer shall be required to:
o Pay all applicable duties, taxes, and other charges associated with the
importation of the replacement FRU into the country of destination.
o Incur the expense of returning the defective FRU to a location
designated by Nortel Networks within 30 days of Customer's receipt of
the replacement FRU.
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Support Services Statement of Work
o Use the specifically assigned part request number(s) provided by Nortel
Networks and include completed Nortel Networks Fault Report Forms when
returning any FRU.
o Adhere to Nortel Networks' packing instructions (including anti-static
precautions) when returning the defective unit.
NOTE: The packing instructions are included with the return
instructions accompanying the replacement FRU.
3.0 SERVICE LEVELS
3.1 NNSS TECHNICAL SUPPORT RESPONSE
The corrective course of action to be taken by Nortel Networks shall be
determined by the Case Severity Classifications, as defined below.
3.1.1 CASE SEVERITY CLASSIFICATION
Nortel Networks shall measure the severity of Hardware or Software incidents
according to the following TL9000 Customer Severity definitions for Critical,
Major, and Minor Hardware/Software problem reports. If it is not clear which
severity level applies, then the severity level assigned by Nortel Networks'
customer (the Service Provider) shall be used. However, if a problem clearly
belongs to a given severity level as defined below, then that severity level
shall be used.
Nortel Networks uses case priorities that correspond to the TL9000 Customer
Severities as shown in the following table:
TL9000 Nortel Networks
Customer Severity Case Priority
----------------- -----------------
Critical E1
Major E2
Business Critical
Major
Minor Minor
3.1.1.1 CRITICAL NORTEL NETWORKS CASE PRIORITY= E 1
In accordance with TL9000 Customer Severity, a Critical problem is a problem
that severely affects service, capacity/traffic, billing, and maintenance
capabilities. Critical problems require immediate corrective action, regardless
of time of day or day of the week.
Nortel Networks prioritizes Critical problems as E1. Following service
restoration, a sub-case may be opened to conduct further root-cause analysis.
Examples of Critical problems include:
o A loss of service that is comparable to the total loss of effective
functional capability of an entire switching or transport system.
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Support Services Statement of Work
o A reduction in capacity or traffic handling capability such that
expected loads cannot be handled.
o Any loss of safety or emergency capability (for example, emergency
calls such as 911 in North America).
o Loss of the system's ability to perform automatic system
reconfiguration.
o Inability to restart a processor or the system.
o Loss of protection switching capability.
o Loss of billing capability.
o Corruption of billing or system databases that requires
service-affecting corrective actions.
o Loss of access for maintenance or recovery operations.
o Loss of the system's ability to provide any required system
critical/major alarms.
o Other problems that severely affect service, capacity/traffic, billing,
and maintenance capabilities or are viewed as critical jointly by
Nortel Networks and the Service Provider.
3.1.1.2 MAJOR SEVERITY NORTEL NETWORKS CASE PRIORITIES= E2, BUSINESS CRITICAL,
MAJOR
In accordance with TL9000 Customer Severity, Major problems are problems that
cause conditions that seriously affect system operation, maintenance, and
administration. Major problems require immediate attention. The urgency is less
than a Critical problem because of a less immediate or impending effect on
system performance, end-users, operation, and revenue.
Nortel Networks prioritizes Major problems as E2, Business Critical, and
examples include:
o Reduction in any capacity/traffic measurement function.
o Any loss of functional visibility and/or diagnostic capability.
o Short outages equivalent to system or subsystem outages, with
accumulated duration of greater than two minutes in any 24-hour period,
or that continue to repeat during longer periods.
o Repeated degradation of DS 1/E1 or higher rate spans or connections.
o Prevention of access for routine administrative activity.
o Degradation of access for maintenance or recovery operations.
o Degradation of the system's ability to provide any required system
critical/major alarms.
o Any significant increase in Product-related customer trouble reports.
o Billing error rates that exceed specifications.
o Corruption of system or billing databases.
o Other problems that disrupt or prevent routine system activities, or
are viewed as major jointly by Nortel Networks and the Service
Provider.
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Support Services Statement of Work
To provide increased focus on certain types of Major problems, Nortel Networks
uses the following case priority definitions:
o E2 (loss of redundancy): Potential service degradation and/or total
outage. Serious situation not involving service degradation in a live
environment, but leading to a total or partial loss of redundancy.
Following service restoration, a sub-case may be opened to conduct
further root-cause analysis.
o BUSINESS CRITICAL (service and performance affecting): Any major
degradation of system or service performance that impacts customer
service quality or significantly impairs network operator control or
operational effectiveness. Overall network is degraded, resulting in
severe limitations to the Service Provider's operations, or network
management Software Product has a major feature that is dysfunctional
with only a difficult work-around.
o MAJOR PROBLEM (service and performance affecting): Any major
degradation of system or service performance that impacts customer
service quality or significantly impairs network operator control or
operational effectiveness. This includes situations in which a network
component is down, there is a network problem, there is a functional
loss resulting in partial limitations to operations, or network
management Software Product has a major feature, which is
dysfunctional, but has a simple work-around.
3.1.1.3 MINOR NORTEL NETWORKS CASE PRIORITY
In accordance with TL9000 Customer Severity, Minor problems are problems that a
Service Provider does not view as Critical or Major. Minor problems neither
significantly impair the functioning of the system nor significantly affect
service to end-users. These problems are tolerable during system use.
3.1.2 TECHNICAL SUPPORT INCIDENT CLASSIFICATIONS AND CORRESPONDING ACTIONS
The classification and case priority for Technical Support shall dictate the
action and responsibilities of both Nortel Networks and Nortel Networks'
customer (the Service Provider). Each problem report shall be classified and
resolved as set forth in the table below:
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Support Services Statement of Work
TL9000 Severity Nortel Networks
Classification Case Priori Actions and Responsibilities
--------------- --------------- ----------------------------
Critical E1 NORTEL NETWORKS: The Nortel Networks Customer Support Center shall answer calls
24/7/365. Nortel Networks strives to immediately assign an engineer upon receipt of
the call. Nortel Networks shall provide continuous support 24/7/365 as applicable
until the service level is restored to pre-incident operation. The ER team shall be in
constant contact with the Service Provider's staff throughout this case resolution
activity, if so requested.
Major E2 Nortel Networks: The Nortel Networks Customer Support Center shall answer calls
24/7/365. During normal business hours, Nortel Networks strives to immediately assign
an engineer upon receipt of the call. If the fault is classified as E2, Nortel
Networks strives to immediately assign an engineer upon receipt of the call. Nortel
Networks shall provide continuous support 24/7/365 as applicable until the service
level is restored to pre-incident operation. The ER team shall be in constant contact
with the Service Provider's staff throughout this case resolution activity, if so
requested. If the fault is classified as Business Critical or Major, Nortel Networks
shall strive for a restoration of service within 30 days. In the event the problem
poses a critical business issue to the Service Provider, but it is not classified as
E1/E2, then Nortel Networks shall work with the Service Provider to facilitate a much
quicker restoration of service. Restoration of service to an acceptable level may be
achieved by providing advice to the Service Provider's staff, by a work around, or by
a Software change.
Major Business Critical Nortel Networks: The Nortel Networks Customer Support Center shall answer calls
24/7/365. During normal business hours, Nortel Networks strives to immediately assign
an engineer upon receipt of the call. If the fault is classified as E2, Nortel
Networks strives to immediately assign an engineer upon receipt of the call.
Thereupon, Nortel Networks shall provide continuous support 24/7/365 as applicable
until the service level is restored to pre-incident operation. The ER team shall be in
constant contact with the Service Provider's staff throughout this case resolution
activity, if so requested. If the fault is classified as Business Critical or Major,
Nortel Networks shall strive for a restoration of service within 30 days. In the event
the problem poses a critical business issue to the Service Provider, but it is not
classified as E1/E2, then Nortel Networks shall work with the Service Provider to
facilitate a much quicker restoration of service. Restoration of service to an
acceptable level may be achieved by providing advice to the Service Provider's staff,
by a work around, or by a Software change.
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Support Services Statement of Work
TL9000 Severity Nortel Networks
Classification Case Priori Actions and Responsibilities
--------------- --------------- ----------------------------
Major Major Nortel Networks: The Nortel Networks Customer Support Center shall answer calls
24/7/365. During normal business hours, Nortel Networks strives to immediately assign
an engineer upon receipt of the call. If the fault is classified as E2, Nortel
Networks strives to immediately assign an engineer upon receipt of the call.
Thereupon, Nortel Networks shall provide continuous support 24/7/365 as applicable
until the service level is restored to pre-incident operation. The ER team shall be in
constant contact with the Service Provider's staff throughout this case resolution
activity, if so requested. If the fault is classified as Business Critical or Major,
Nortel Networks shall strive for a restoration of service within 30 days. In the event
the problem poses a critical business issue to the Service Provider, but it is not
classified as E1/E2, then Nortel Networks shall work with the Service Provider to
facilitate a much quicker restoration of service. Restoration of service to an
acceptable level may be achieved by providing advice to the Service Provider's staff,
by a work around, or by a Software change.
Minor Minor Nortel Networks: The Nortel Networks Costumer Support Center shall answer calls
24/7/365. During Nortel Networks normal business hours, Nortel Networks shall strive
to immediately assign an engineer upon receipt of the call. Nortel Networks shall
strive for a restoration of service within 180 days. Restoration of service to an
acceptable level may be achieved by providing advice to the Service Provider's staff,
by a work around, or by a Software change.
All All Service Provider: The Service Provider's staff must be available as required by Nortel
Networks to aid in problem diagnosis and provide electronic access to the affected
Product(s) to aid in problem investigation and resolution.
3.1.3 CASE RESOLUTIONS CLASSIFICATIONS
Nortel Networks case resolutions shall be classified as follows:
o Cannot Reproduce: A problem is not reproducible or insufficient
information is provided to adequately troubleshoot the problem and
isolate the root cause.
o Customer Process: Human errors are present or the Service Provider has
failed to follow procedures recommended and documented by Nortel
Networks.
o Design Intent: The functionality required by Service Provider does not
align with the design specifications of the Product (i.e., the Product
is unsupported), and the issue can only be resolved through new
development efforts.
o External Cause: An issue is caused by non-Nortel Networks products.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 13
Support Services Statement of Work
o Hardware Deficiency: A problem is isolated to defective Hardware
materials or workmanship or substantial nonconformance to Nortel
Networks' published specifications.
o Hardware Failure: A problem is caused by a Hardware component failure
that falls within published Mean Time Between Failure (MTBF)
limitations.
o Nortel Networks Literature: A required Nortel Networks technical
document does not exist or the contents of an existing document are in
error [for example, an incomplete Nortel Networks Technical Publication
(NTP)].
o Nortel Networks Process: A problem occurs as a result of a Nortel
Networks process deficiency.
o Opened in Error: The case should not have been opened.
o Scheduled Event: An outage occurs resulting from planned maintenance,
installation, or manual initialization, including such activities as
parameter loads, Software/firmware changes, and other Operations,
Administration, and Maintenance (OA&M) activities.
o Software Deficiency: A problem is isolated to a deficiency in the
Software design.
3.2 NNSS REPAIR SERVICES RESPONSE TIMES
Nortel Networks shall register and manage requests for the NNSS Repair Services
during Nortel Networks' normal business days and hours, excluding Nortel
Networks' holidays observed in the region where the service is being performed.
NOTE. For additional fees, emergency repair support is accessible
24/7/365.
For Advanced Shipment, Nortel Networks shall use commercially reasonable efforts
to ship an equivalent FRU to Customer (feature, function, fit compatible) within
5 business days following receipt and acceptance of the request. (Customer would
return the defective FRU to Nortel Networks within 30 business days.)
Service Provider personnel shall be responsible for putting the replacement FRU
into service.
On-site repair and on-site replacement labor are not included with the NNSS
Repair Services. (See Service Descriptions.)
4.0 PATCH MANAGEMENT FOR DMS-100 FAMILY
The Nortel Networks Patch Management for DMS-100 Family service provides remote
support to apply Software patches.
4.1 SERVICE DELIVERABLES
Nortel Networks will verify the optimum performance of the switching platforms
by remotely downloading and applying Software patches into ▇▇▇▇▇▇'▇ DMSs.
4.2 NORTEL NETWORKS RESPONSIBILITIES
For Patch Management for DMS-100 Family service, Nortel Networks will:
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 14
Support Services Statement of Work
o Provide routine download and application of general released patches
for the front end, Integrated Service Node ("ISN'T, and Extended
Peripheral Modules ("XPM'~ nodes.
o Provide emergency patch administration.
o Remove obsolete patches.
o Perform ISN imaging after patch application.
o Provide switch sanity health checks prior to and during patch
application activities.
o Prepare a list of equipment necessary to provide Network Operations
Protocol (NOP) connectivity and accompanying installation instructions
for customers not currently using NOP.
o Provide customer with email notification that patches have been
delivered to any of their switches.
4.3 ▇▇▇▇▇▇ RESPONSIBILITIES
For successful completion of this service, ▇▇▇▇▇▇ will need to:
o Provide contact names, contact numbers (preferably with voice mail),
and dial-up switch access, along with appropriate user IDs and
passwords.
o Provide a dial-up telephone number for each DMS.
o Associated Hardware required to enable remote accessibility.
o Provide NOP/Turbolink connectivity availability for the automatic
download of patches.
o Provide four User IDs and passwords with required privileges (Nortel
Networks recommends "All").
o Provide Auto-apply enabled standardized storage devices throughout
▇▇▇▇▇▇ switches.
o Provide an email distribution list for patch delivery.
4.4 ASSUMPTIONS
The following assumptions will govern the delivery of the Patch Management for
DMS100 Family service:
o DMS-100 Family includes DMS-100, DMS/100-200, DMS-100W, ▇▇▇-▇▇▇,
▇▇▇-▇▇▇, ▇▇▇-▇▇▇, ▇▇▇-▇▇▇, ▇▇▇▇, ▇▇▇ STP, and GSP.
o This service is provided in conformance with Nortel Networks DMS-100
Software Support Policy information was published in "DMS-100 Family
North American Software Release and Support Policy" (50113.16/08-97
Issue 2 August 1997) and as may be amended.
o Patch Management for DMS-100 Family is offered on a remote basis only.
4.5 EXCLUSIONS
Nortel Networks provided Patch Management Services for DMS-100 Family Products
excludes:
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 15
Support Services Statement of Work
o Handling of verification office (VO) limited (LTD) and debug (DBG)
patches.
o Handling of non-CM Products.
o Training.
o Technical Support.
4.6 TIMELINES
The lead-time for the initial deployment of Patch Management for DMS-100 Family
service is six weeks. A formal documented Schedule of such service shall be
provided to ▇▇▇▇▇▇ Communications.
5.0 AT THE DISCRETION OF NORTEL NETWORKS, PATCHES WILL BE PROVIDED AND
APPLIED ON A PRE-DETERMINED 28-DAY CYCLE. SERVICE DELIVERY PROCESS
5.1 CUSTOMER SUPPORT CENTER ACCESS FOR TECHNICAL SUPPORT
The steps that Nortel Networks takes to provide Technical Assistance and
Emergency Recovery (ER) ensure that Nortel Networks customers receive the
operation and maintenance support needed for Nortel Networks Products. The
remote support effort shall begin with a telephone call and shall continue with
the appropriate actions to be taken according Nortel Networks Case Severity
Classifications.
5.1.1 NORTEL NETWORKS TECHNICAL SUPPORT METHOD OF ACCESS
Nortel Networks customers shall access the Nortel Networks technical support
organizations by calling:
NORTEL NETWORKS CUSTOMER SUPPORT CENTER
RESEARCH TRIANGLE PARK, NC
1-800-4NORTEL
(▇-▇▇▇-▇▇▇-▇▇▇▇)
The Nortel Networks Customer Support Center shall function as a single point of
contact for the receipt of all support calls and inquiries. The Customer Support
Center shall be available 24/7/365.
General provisions for accessing Technical Support include:
o Nortel Networks may, where applicable, also provide a customer with the
ability to open, view, and modify cases directly within the Nortel
Networks case-tracking system via ▇▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇~ The customer
shall bear telecommunication facility charges and/or long distance toll
charges associated with access to ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.
o Incoming phone lines may be connected to an Automatic Call Distribution
(ACD) system. Calls may be recorded for quality monitoring purposes.
Where toll-free +access is not available, the customer shall bear
telecommunication facility charges and/or long distance toll charges
for access to the Customer Support Center.
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Support Services Statement of Work
o All cases are logged into a Nortel Networks case-tracking system. The
case is time-stamped and a case reference number allocated.
Furthermore, Nortel Networks shall request that the customer define a
case priority level (see TL9000 Customer Severity Classification and
Nortel Networks Case Severity Classifications).
o E1 and E2 priority cases are to only be reported by telephone.
o The customer may access the Customer Support Center to escalate a case
to levels of management within Nortel Networks, as necessary.
5.1.2 NORTEL NETWORKS TECHNICAL SUPPORT CALL PROCESS
When calling Nortel Networks for Technical Assistance or ER, the customer's
representative shall be asked to provide the following information:
1. Company name.
2. Caller name and phone number.
3. Personal Identification Number (PIN)
4. Site Location/Site ID.
5. Product on which the problem is being reported.
6. Problem description and severity.
A Customer Support Center agent shall generate a Case Reference Number, which
shall be provided to the customer for tracking the case. A Nortel Networks
technician shall then team with the customer's representative to resolve the
reported issue.
5.2 NORTEL NETWORKS REPAIR ORDER PROCESS FOR REPAIR SERVICES
This process supports the delivery of Nortel Networks Repair Services. Customers
of Nortel Networks who request a Field Replaceable Unit (FRU) replacement should
have the following required information ready when placing a repair order with
Nortel Networks:
1. Customer or distributor name.
2. Customer ID (Project #, Site ID).
3. Requestor name, phone and fax number, and e-mail address.
4. Method of payment (credit card or purchase order number).
5. Customer ship to address.
6. Customer ▇▇▇▇ to address.
7. Order type (standard or emergency).
8. Part number (PEC or CPC or manufacturer's part number).
9. Quantity (quantity of one per serial number).
10. Serial number of the defective part(s) being returned (if applicable).
11. Warranty status.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 17
Support Services Statement of Work
12. Any additional information about Product (system type or Software release).
13. Any special shipping instructions.
Upon receiving the customer's request and after any diagnostics assistance,
Nortel Networks shall allocate a part request number to each FRU to be replaced
and notify the customer of the relevant part request number.
This part request number, also known as the Return Material Authorization (RMA)
number, is critical for tracking individual orders and must be referenced on
failure tags, shipping/packing lists, returned defectives, and any
correspondence or inquiries concerning the order.
The customer's representative can call in, fax or e-mail a Repair Service order
directly to Nortel Networks in North America using the following contact means:
REPAIR SERVICE ORDER CONTACT NUMBERS (U.S.)
Carrier Switching, Core Data (Passport) and Wireless Products
-------------------------------------------------------------------------------------------------------
PHONE NUMBER FAX NUMBER E-MAIL HOURS
------------ ---------- ------ -----
▇-▇▇▇-▇▇▇-▇▇▇▇ or 1- 1-972-685-8862 ▇▇▇▇.▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ 7 a.m. to 7 p.m. EST
▇▇▇-▇▇▇-▇▇▇▇
-------------------------------------------------------------------------------------------------------
5.2.1 PHONE CALLS
For after-hours service or on weekends and holidays, phone calls shall be
transferred to a remote service center where the caller's information shall be
taken and forwarded to the on-call personnel, who shall return the call.
5.2.2 FAXES
All fax orders received with an RMA # shall be processed the next business day.
Faxed emergency orders must also be called in to verify receipt of faxes.
5.2.3 E -MAIL
To obtain a parts request form by e-mail, please send an e-mail to any of the
above addresses and note "repair order form" in the subject/title field. A form
shall be sent automatically.
Place the PO number in the subject/title field when e-mailing a completed parts
request form back to Nortel Networks. For order confirmation, Nortel Networks
shall respond with an RMA number to all e-mail orders by the next business day.
5.2.4 METHOD OF PAYMENT FOR EXCLUDED SERVICES
A method of payment is required for all services not covered by the Nortel
Networks Support Services portfolio. Examples of services that are excluded from
annual support programs include, but are not limited to, on-site services
provided at a customer's request and Emergency Part Dispatch fees. The method of
payment can be a blanket purchase order number, or an individual purchase order
number issued at the time of the request for service.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 18
Support Services Statement of Work
5.2.5 PACKAGE LABELING INSTRUCTIONS AND ADDRESSES FOR RETURNS
Circuit packs should be packed in anti-static containers designed specifically
for the circuit packs in order to avoid damage during shipment. Other parts
should be individually wrapped in either anti-static packaging or packaging
specifically designed for that Product to avoid damage during shipment. Nortel
Networks shall inform customers of any improper packaging, which shall void the
warranty.
All materials should be returned pre-paid (dependent on contract) and sent to
the appropriate Nortel Networks repair facility. The customer should use
discretion in selecting shipping methods. Nortel Networks recommends that
customers insure all packages to cover possible loss or damage during shipping,
regardless of warranty status.
A repair tag or fault label must be filled out and attached to each returned
item to assist in failure assessment and problem tracking. Repair tags and fault
labels are sent with each replacement shipment. Customers can obtain additional
supplies by contacting the Nortel Networks Customer Support Center.
Nortel Networks shall inform customers of any discrepancy in return shipments.
Any discrepancy, whether it is quantity (more or less), Product returned not
matching what was ordered, inability to determine complete order information, or
non-suitable packaging, would be noted and addressed.
5.2.6 PACKING SLIPS FOR THE RETURN OF DEFECTIVE PARTS
Nortel Networks shall provide appropriate packing slips for Customer to return
shipments of all defective parts. One copy of the defective return packing slip
should be placed in all shipping containers and another attached to the exterior
of the package; this duplication shall expedite the processing and proper
identification of Customer returned parts. The RMA number and the PO number
should be clearly marked on the outside of each container. If a customer
supplies a packing slip, the following information must be included on the
shipping/packing list to ensure proper handling.
Item Information Required
---- --------------------
1. From Company name, return address, and telephone
number
2. Ship Date Date parts are shipped from the customer
3. Ship via Carrier name
4. Waybill number Carrier tracking number
5. Number of Cartons Number of cartons being sent on shipment
6. Customer's P.O.# provided, if applicable
7. Repair order number RMA# issued when order is placed
8. Site ID or Project number
9. Item Number
10. Quantity ordered
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 19
Support Services Statement of Work
11. Quantity returned
12. Nortel Networks Part number
13. Description of item
14. Serial number the serial number for each item in the
shipment
15. Shipment requested by Customer's representative's signature
5.2.7 RETURN ADDRESSES
Nortel Networks Repair Facility Addresses (U.S.)
Carrier Switching, Wireless, Optical, Broadband, and Passport Products
--------------------------------------------------------------------------------
Product line Address
Carrier and Wireless Nortel Networks
Products ▇▇▇ ▇. ▇▇▇▇▇▇▇▇▇▇ ▇▇▇▇., ▇▇▇▇▇ ▇▇▇
▇▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇ ▇▇▇▇▇
Attn: Repair Services (RMA #)
--------------------------------------------------------------------------------
5.3 NORTEL NETWORKS MATERIAL ON LOAN POLICY (MOL)
The Nortel Networks Material On Loan Policy (MOL) supports the delivery of
Repair Services.
In the case of repair services and to avoid non-return billing, Nortel Networks
requires customers to return defective material immediately after shipment of
replacement material from Nortel Networks. Nortel Networks shall notify the
customer if the defective material has not been received.
Nortel Networks shall ▇▇▇▇ the customer the Merchandise Contracted Customer
Price of the unit shipped if material is not returned within 30 days from
shipment of the replacement material, or if the material is deemed by Nortel
Networks to be received in an irreparable condition. The Merchandise Contracted
Customer Price shall be in addition to any earlier ▇▇▇▇▇▇▇▇.
The Return Material Authorization (RMA) number must be clearly marked on the box
and material must be in repairable condition.
NOTE: The Nortel Networks Customer Support Center agent handling the
service request call shall provide the RMA.
Restocking fees, set at 15% and charged in the form of withholdings from the due
customer credit, are applicable for materials received after 30 days. Nortel
Networks reserves the right to refuse materials returned after 30 days from
shipment of the replacement unit, and Nortel Networks is not obligated to accept
returns after non-return billing has occurred. Payment terms are as set forth in
Section 5 of the Agreement.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 20
Support Services Statement of Work
EXHIBIT A
▇▇▇▇▇▇ COMMUNICATIONS CORPORATION
SITE LOCATIONS
A. TDMA Sites
Market
-----------------
Brainerd, MN
Cambridge, OH
Duluth, MN
Morgantown, WV
Poughkeepsie, NY
Richmond, KY
Wausau, WI
Caro, MI
Cheyenne, OK
Easton, MD
Erie, PA
Fairbanks, AK
▇▇▇▇▇▇▇▇, MD
Juneau, AK
Ketchikan, AK
Leavenworth, KS
Tulsa, OK
Youngstown, OH
B. Additional GSM/GPRS sites to be mutually agreed upon in writing by the
parties.
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION PAGE 21
Support Services Statement of Work
SCHEDULE D TO AMENDMENT 1
SUPPLEMENTAL TERMS ANNEX 6
TO THE
PURCHASE AND LICENSE AGREEMENT
BETWEEN
NORTEL NETWORKS INC.
AND
▇▇▇▇▇▇ COMMUNICATIONS CORPORATION
GSM/TDMA Overlay Antenna Sharing
--------------------------------------------------------------------------------
▇▇▇▇▇▇ AND NORTEL NETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION Page ii
GSM/TDMA Overlay Antenna Sharing
CONTENTS
------------------------------------------------------------------------------------------------------------------------
GSM/TDMA OVERLAY ANTENNA SHARING......................................................................................ii
CONTENTS...............................................................................................................1
1 ANTENNA SHARING SOLUTIONS............................................................................................2
1.1 Objective..................................................................................................2
1.2 Introduction...............................................................................................2
1.3 RF conditions of the co-location...........................................................................2
1.3.1 BTS Equipment and Configurations.....................................................................3
1.3.2 Three Antennas and Coaxial Cable Equipment Sharing (Indoor) Configuration............................3
1.3.3 Two Antennas and Coaxial Cable Equipment Sharing (Indoor) Configuration..............................6
1.3.4 Two Antennas and Coaxial Cable Equipment Sharing (Outdoor)..........................................11
1.3.4.1 Option 1 - GSM Feed Signal to TDMA with an Extra Duplexer.........................................11
1.3.4.2 Option 2 - Cross Feed Signal......................................................................15
1.3.5 1900 Two Antennas and Coaxial Cable Equipment Sharing (Outdoor).....................................19
2 CONCLUSION..........................................................................................................24
Page 1
1 ANTENNA SHARING SOLUTIONS
--------------------------------------------------------------------------------
1.1 OBJECTIVE
The objective of this document is to provide equipment
requirements for antenna sharing between GSM and TDMA base
stations. Current solutions are proposed herein for base stations
containing solely Nortel Networks TDMA and GSM products located in
different cases of co-location.
1.2 Introduction
There are currently a number of operational TDMA networks over
which operators plan to deploy GSM. To protect their TDMA
infrastructure investment, the operators would like to reuse the
existing TDMA equipment as part of the deployment of the new GSM
equipment. However, not only does this require that the equipment
be reused, but also the equipment must be used simultaneously by
both technologies. In particular operators are interested in
reusing the already deployed antennas and coax cable feeding those
antennas. The specifications and network equipment changes
discussed herein give ways through which such antenna sharing may
be achievable.
1.3 RF CONDITIONS OF THE CO-LOCATION
TDMA and GSM systems may coexist and operate with the existing
TDMA antennas and coaxial cables, provided that a number of
conditions are met. These conditions are specific to the
characteristics of the existing antennas and coax. Some of the
most basic conditions that must be met are:
o A minimum of two antennas are available per sector
o Combined composite power of both systems does not exceed
the engineered antenna maximum power requirements.
o Adequate isolation can be achieved which includes enough
antenna spacing to avoid interference between different
technologies, when applicable.
o Sufficient spectrum must be available to support channel
separation of the TDMA and GSM frequencies, including guard
bands.
o Special frequency filters and/or diplexers may have to be
employed to filter the appropriate channels for each
system, which may impact link budgets.
o Antenna frequency response capability must be broad range
enough to support both bands.
2
o Configurations such as S332 with Duplexer and TX Filters
are not supported with either 3 antenna or 2
antenna-sharing solutions.
o Microwave transmission equipment intergraded in the outdoor
GSM BTS cannot be supported with either 3 antenna or 2
antenna-sharing solutions.
1.3.1 BTS EQUIPMENT AND CONFIGURATIONS
The following antenna sharing configurations will be supported in
this document:
TDMA BTS GSM BTS
Band # OF ANTENNA TYPE TYPE
---- ------------ -------- -------
850 MHz 3 NT800 DR S8000
Indoor Indoor
▇▇▇ ▇▇▇ ▇ ▇▇▇▇▇ ▇▇ S8000
Indoor Indoor
850 MHz 2 NT800 DMU S8000
Enclosure
Outdoor Outdoor
1900 MHz 2 NT1900 S8000
Enclosure Outdoor
Outdoor
1.3.2 THREE ANTENNAS AND COAXIAL CABLE EQUIPMENT SHARING (INDOOR)
CONFIGURATION
[GRAPHIC -INDOOR THREE ANTENNAS SYSTEM SHARING CONFIGURATION]
DETAIL CONNECTION
TDMA Tx antenna remains unchanged. Both TDMA Rx antennas will be
sharing with the GSM system. The TDMA Rx signal will receive from
the GSM duplexer/LNA/Splitter, an external attenuator, and then go
into the TDMA ERMC.
The GSM could use one or two antenna(s) to transmit the signal,
and uses both sharing antennas to receive the signal. H2D may be
required for this configuration depends on the number of the
carriers deployed in the GSM cell.
3
The setting for the external attenuators may need to be adjusted
based on the field measurement.
[GRAPHIC-DETAIL DIAGRAM FOR INDOOR THREE ANTENNAS SYSTEM SHARING]
PART LIST
The following is the list of parts that are required for sharing:
o 1 Bulkhead adapter kit with bulkhead plate for GSM BTS
- Includes 2 internal Rx cables
o 2 Manual-step attenuators (N-female to N-female)
- Frequency range: 0 to 25 GHz
- Attenuation: 0 to 30 dB
- Part Number: 50DR-055 N (Manufacturer: JFW Industries)
o 2 LMR-200 cables (N-male to N-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2224 (Manufacturer: Antrum)
o 2 LMR-200 cables (N-male to SMA-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2223 (Manufacturer: Antrum)
NOISE FIGURE (NF) AND RX SIGNAL GAIN
There will be a minimum impact on GSM NF and Rx signal gain
because GSM Rx connectivity remains the same between sharing and
non-sharing.
Study shows that TDMA NF and Rx signal gain is affected by the
sharing and that the insertion of an attenuator could minimize the
impact.
The following table shows the TDMA stand alone NF and RX Gain.
NT800DR STAND ALONE ERMC GAIN(db) NF(db) SYS NF(db)
------------------------ -------- ------ ----------
Antenna Jumper (0.42) 0.42 7.85
Feeder Cable 0.875" LDF5 40m (1.7) 1.7 7.43
Lighting Protector (0.1) 0.1 5.69
Cable to Duplexer 0.5" FSJ4 (0.72) 0.72 5.59
Duplexer RF Bay) (0.3) 0.3 4.8
Cable to ERMC 0.5" FSJ4 (0.61) 0.61 4.5
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 1.65
4
The following table shows the TDMA NF and Rx signal gain with the antenna
sharing.
NT800DR WITH RX FROM S8000 DUPLEXER GAIN(db) NF(db) SYS NF(db)
----------------------------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 7.85
Feeder Cable 0.875" LDF5 40m (1.7) 1.7 7.43
Lighting Protector included to following cable 0 0 5.69
Cable to Duplexer inside GSM cabinet (0.2) 0.2 5.69
GSM Duplexer/LNA/Splitter 20.9 2. 5.49
Cable/attenuator to ERMC (19.2) 19.2 23.16
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 4.88
Impact to System N F 0.00
Impact to System Gain 3.23
With insertion of a 19.2dB attenuator (include cable and pad to
the ERMC) on the sharing configuration, one can conclude that the
impact on the NF may be minimally changed by comparing the Sys NF
on the Antenna Jumper (both tables show 7.85dB); one can also
conclude that there will be 3.23dB gain on the Rx path by
comparing the gain from antenna jumper to eRMC (4.88dB vs 1.65dB).
With a 3.23dB gain on the Rx signal, an up link RF parameter
adjustment is needed to maintain existing TDMA system performance.
The HOTL value needs to be set 3 dB stronger for the non-MAHO
prescreening. For instance, if the HOTL was set to -80dB prior to
the sharing, the HOTL needs to be set to - 77dB after the sharing.
Another option that can accommodate the 3.23dB Rx gain is to set
the RSSI offset value in the TDMA radios.
Also, one can increase the step attenuator inside of the ERMC to
offset the gain.
5
TX POWER
Both GSM and TDMA Tx power are not affected by the sharing since
the path for the Tx antenna for both systems are the same as the
stand alone one.
IM (CASCADED LNAS)
IM will not degrade with the sharing due to:
o Input IP3 may change; however, due to current product has a
high margin on IP3 point, the change is still within the
limit of the IS 136 compliancy.
o With an added attenuator between LNAs to compensate the
first LNA gain, the second LNA should not be overdriven.
NOISE FLOOR
Since the GSM Rx path remains the same, the GSM noise floor will
remain unchanged for the sharing.
TDMA Noise floor is changed 3dB with the antenna sharing. In the
event the NSTHRESH is set to an absolute value, the value will
need to be adjusted to eliminate the noise floor impact. For
instance, if the NSTHRESH was set to - 100dB before the sharing,
the NSTHRESH should be set to -97dB after the sharing. The signal
to noise ratio (S/N) is not affected by the sharing since the RSSI
of the signal also changes. The amount of the change between
noises and signal are the same.
RF COVERAGE
There will not be any RF coverage impact on the GSM system.
There is less than 1 dB degradation on TDMA sensitivity due to the
change of linearity, IM, and interference; but the receive
sensitivity is still in compliance with IS 136.TDMA Tx power is
not changed for this configuration.
1.3.3 TWO ANTENNAS AND COAXIAL CABLE EQUIPMENT SHARING (INDOOR) CONFIGURATION
[GRAPHIC-INDOOR TWO ANTENNAS SYSTEM SHARING CONFIGURATION]
DETAIL CONNECTION
One antenna is directly connected to the TDMA system to transmit
and receive TDMA signal. This antenna is also to act as the GSM
diversity antenna to receive the GSM signal. The GSM diversity
signal goes through TDMA ERMC, an external attenuator, GSM
duplexer/LNA/Splitter, and an internal 4dB fixed Pad.
6
The other antenna is directly connected to the GSM system to
transmit and receive the GSM signal. This antenna is also to act
as the TDMA diversity antenna to receive the TDMA signal. The TDMA
diversity signal goes through the GSM duplexer/ LNA/Splitter, an
external attenuator, and the TDMA ERMC.
The setting for the external and internal attenuators may need to
be adjusted based on the field measurement.
[FIGURE]
DETAIL DIAGRAM FOR INDOOR TWO ANTENNA SYSTEM SHARING
PART LIST
The following is the list of parts that are required for sharing:
o 1 Bulkhead adapter kit with bulkhead plate for GSM BTS
- Includes 1 internal Rx cable
- Includes 1 IOdB fixed attenuator (SMA-male to
SMA-female)
o 2 Manual-step attenuators with N-female connector on both
ends
- Frequency range: 0 to 25 GHz
- Attenuation: 0 to 30 dB
- Part Number: 50DR-055 N (Manufacturer: JFW Industries)
o 1 LMR-200 cables (N-male to SMA-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2223 (Manufacturer: Antrum)
o 2 LMR-200 cables (N-male to N-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2224 (Manufacturer: Antrum)
o 1 LMR-200 cables (N-male to BNC-male)
- Length: 10 feet (may vary depending on actual distance)
NOISE FIGURE (NF) AND RX SIGNAL GAIN
With the GSM diversity receiver going through the TDMA system, the
impact for GSM NF and Rx signal gain can be reduced to a minimum
by inserting a pad before the Rx signal goes into the GSM
duplexer, and another 4dB fixed pad after the GSM duplexer.
The following table shows the GSM stand alone NF and RX Gain.
7
S8000 STAND ALONE GAIN(db) NF(db) SYS NF(db)
----------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 5.40
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 4.98
Lighting Protector included to following cable 0 0 3.24
Cable to Duplexer inside GSM cabinet (0.2) 0.2 3.24
GSM Duplexer/LNA/Splitter 20.9 2.7 3.04
LNA to Rx splitter cable (0.8) 0.8 12.92
Rx splitter module 8 11.5 12.12
Rx splitter to DRX cable (0.2) 0.2 11.70
DRX 11.5 11.50
(From Antenna Jumper to TRU 25.54
The following table shows the GSM NF and Rx signal gain with pads
for the sharing on the diversity Rx path.
S8000 RX FEED FROM TDMA eRMC GAIN(db) NF(db) SYS NF(db)
---------------------------- -------- ------- ----------
Antenna Jumper (0.42) 0.42 6.10
Feeder Cable 0.875" LDF5 40m (1.7) 1.7 5.68
Lighting Protector (0.1) 0.1 3.94
Cable to TDMA Duplexer ( 0.5" FSJ4) (0.72) 0.72 3.84
(TDMA Duplexer (RF Bay) 0.31 0.31 3.12
Cable to ERMC (0.5" FSJ4) (0.61) 0.61 3.12
Enhanced RMC 17.5 1 2.51
Cable + attenuation to GSM BTS (11) 11 14.83
Cable to Duplexer inside GSM cabinet (0.3) 0.3 3.83
GSM Duplexer/LNA/Splitter 20.9 2.7 3.53
LNA to Rx splitter cable + 4dB Pad (4.8) 4.8 16.92
Rx splitter module 8 11.5 12.12
Rx splitter to DRX cable (0.2) 0.2 11.70
DRX 11.5 11.50
From Antenna Jumper to TRU 26.81 0.70
Impact to System N F
Impact to System Gain 1.271
One can tell that the impact on system NF is about 0.7dB by
comparing the Sys NF from Antenna Jumper (6.1dB for the sharing
and 5.4 dB for the stand alone one). The difference on gain for
the diversity Rx path is only 1.27dB by comparing the gain from
Antenna Jumper to DRX on both tables (26.81 dB vs. 25.54dB).
With the TDMA diversity Rx signal going through the GSM system,
the TDMA NF and Rx signal gain is also affected by the sharing,
however, the insertion of an attenuator in front of the TDMA ERMC
could minimize the impact and its use may be necessary.
The following table shows the TDMA stand alone NF and RX Gain.
8
NT800DR STAND ALONE(ERMC) GAIN(db) NF(db) SYS NF(db)
-------------------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 7.85
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 7.43
Lighting Protector (0.1 0.1 5.69
Cable to Duplexer 0.5" FSJ4 (0.72) 0.72 5.59
Duplexer RF Bay) (0.3 0.3 4.87
Cable to ERMC 0.5" FSJ4 (0.61) 0.61 4.57
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 1.65
The following table shows the TDMA NF and Rx signal gain with the
pad for the diversity Rx path.
NT800DR WITH RX FROM S8000 DUPLEXER GAIN(db) NF(db) SYS NF(db)
----------------------------------- -------- ------ ---------
Antenna Jumper (0.42) 0.42 7.85
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 7.43
Lighting Protector included to following cable 0 0 5.69
Cable to Duplexer inside GSM cabinet (0.2) 0.2 5.69
GSM Duplexer/LNA/Splitter 20.9 2. 5.49
Cable/attenuator to ERMC (19.2) 19.2 23.16
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 4.88
Impact to System N F 0.00
Impact to System Gain 3.231
With the insertion of an -19.2dB attenuator (include cable and pad
to the ERMC) on the sharing configuration, one can conclude that
the impact on the NF can be eliminated by comparing the Sys NF on
the Antenna Jumper (both tables show 7.85dB); one can also
conclude that there will be 3.23dB gain on the Rx path by
comparing the gain from antenna jumper to eRMC (4.88dB vs 1.65dB).
9
With a 3.23dB gain on the Rx signal, up link RF parameter
adjustment is needed to maintain existing TDMA system performance.
The HOTL value needs to be set 3 dB stronger for the non-MAHO
prescreening. For instance, if the HOTL was set to -80dB prior to
the sharing, the HOTL needs to be set to - 77dB after the sharing.
Another option is to set the RSSI offset value in the TDMA radios.
Also, one can increase the step attenuator inside of the ERMC to
offset the gain.
TX POWER
Both GSM and TDMA Tx power are not affected by the sharing since
the path for Tx antenna for both systems are the same as the stand
alone one.
IM (Cascaded LNAs)
IM will not degrade with the sharing due to:
o Input IP3 may change; however, due to the current product
having a high margin on IP3 point, the change is still
within the limit of the IS 136 and GSM 05.05 compliancy.
o With an added attenuator between LNAs to compensate for the
first LNA gain, the second LNA should not be overdriven.
NOISE FLOOR
GSM Noise floor may be impacted at the minimum (1.27dB).
TDMA Noise floor is changed 3dB with the antenna sharing. In the
case that the NSTHRESH is set to an absolute value, value will
need to be adjusted to eliminate the noise floor impact. For
instance, if the NSTHRESH was set to - 100dB before the sharing,
the NSTHRESH should set to -97dB after the sharing. The signal to
noise ratio (S/N) is not affected by the sharing since the RSSI of
the signal also changes, and the amount of the change between
noises and signal are the same.
RF COVERAGE
There will not be any RF coverage impact on GSM and TDMA forward
path.
There are about 0.5dB degradation on GSM sensitivity, and less
than 1dB degradation on TDMA sensitivity due to the change of
linearity, IM, and interference; but the receive sensitivity is
still in compliance with GSM05.05 and IS 136.
10
1.3.4 TWO ANTENNAS AND COAXIAL CABLE EQUIPMENT SHARING (OUTDOOR)
Two options are presented in this document for outdoor two
antennas sharing.
Option 1, both antennas are directly connected to the GSM system.
This option requires an extra external duplexer before the signal
going to the TDMA BTS to overcome the TDMA frame limitation (only
two RF path can go through the frame). The limitation on this
option is that TDMA can only support up to 14 carriers/sectors
with average power of 7W/carrier (based on the link budget). Less
TDMA radio can be supported with peak power for this
configuration. Also, this option requires extra ERP power to
offset the TDMA Tx power loss on the duplexers.
Option 2, one antenna is directly connected to the TDMA system;
the other one is directly connected to the GSM system. This option
requires the knock out of one of the six pre-existing punches in
the TDMA frame; however, this option eliminated the 14
carriers/sector limitation on the TDMA system.
1.3.4.1 OPTION 1 - GSM FEED SIGNAL TO TDMA WITH AN EXTRA DUPLEXER
CONFIGURATION
[GRAPHIC-OUTDOOR TWO ANTENNAS SYSTEM SHARING CONFIGURATION WITH AN EXTRA
DUPLEXER]
DETAIL CONNECTION
One antenna will be the Tx antenna for the TDMA system, and the
other one will be the TX antenna for the GSM system. Both antennas
receive signals for both systems.
The TDMA main Rx signal will be received from the GSM
duplexer/LNA/Splitter, an external attenuator, an external
duplexer, the internal TDMA duplexer, and then go into the TDMA
ERMC. The TDMA diversity Rx signal will be received from the GSM
duplexer/LNA/Splitter, an external attenuator, and then go into
the TDMA ERMC. The TDMA Tx signal goes to the internal TDMA
duplexer first, then goes through an external duplexer, and then
goes through the GSM duplexer, and sends the Tx signal to the
antenna. This configuration requires the TDMA Tx signal to go
through the GSM duplexer, which limited the TDMA total Tx power to
be 100w, thus, only 14 radios/sector can be configured for each
sector with average power of 7w/carrier.
The setting for the external attenuators may need to be adjusted
based on the field measurement.
11
[GRAPHIC-DETAILED DIAGRAM FOR OUTDOOR TWO ANTENNAS SYSTEM SHARING WITH AN EXTRA
DUPLEXER]
PART LIST
The following is the list of parts that are required for sharing:
o 1 Bulkhead adapter kit with bulkhead plate for GSM BTS
- Includes 2 internal Rx cables and 1 external Rx cable
o 2 Manual-step attenuators with N-female connector on both
ends
- Frequency range: 0 to 25 GHz
- Attenuation: 0 to 30dB
- Part Number: 50DR-055 N (Manufacturer: JFW Industries)
o 2 LMR-200 cables (N-male to SMA-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2223 (Manufacturer: Antrum)
o 2 LMR-200 cables (N-male to N-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2224 (Manufacturer: Antrum)
o 1 duplexer (N-male to N-male)
o 2 LMR-400 cables (N-male to N-male)
- Length: depends on actual distance
- Part number: 910-2226 (Manufacturer: Time Microwave
Systems)
NOISE FIGURE (NF) AND RX SIGNAL GAIN
There will not be a significant impact on GSM NF and Rx signal
gain because the GSM Rx connectivity remains the same between
sharing and non-sharing.
Study shows that TDMA NF and Rx signal gain is affected by the
sharing and the insertion of an attenuator could minimize the
impact and the addition of such an attenuator may be necessary.
12
The following table shows the TDMA stand alone NF and RX Gain.
NT800DR STAND ALONE(ERMC) GAIN(db) NF(db) SYS NF(db)
------------------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 7.85
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 7.43
Lighting Protector (0.1) 0.1 5.69
Cable to Duplexer 0.5" FSJ4 (0.72) 0.72 5.59
Duplexer RF Bay) (0.3) 0.3 4.87
Cable to ERMC 0.5" FSJ4 (0.61) 0.61 4.57
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 1.65
The following table shows the TDMA NF and Rx signal gain on the
main antenna with the sharing.
NT800DR WITH RX FROM S8000 DUPLEXER GAIN(db) NF(db) SYS NF(db)
----------------------------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 7.85
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 7.43
Lighting Protector included to following cable 0 0 5.69
Cable to Duplexer inside GSM cabinet (0.2) 0.2 5.69
GSM Duplexer/LNA/Splitter 20.9 2.7 5.49
Cable/attenuator to external Duplexer (17.38) 17.38 23.16
External Duplexer (0.3) 0.3 5.78
Cable to Duplexer inside TDMA cabinet (0.61) 0.61 5.48
Duplexer RF Bay) (0.3) 0.3 4.87
Cable to ERMC 0.5" FSJ4 (0.61) 0.61 4.57
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 4.88
Impact to System N F 0.00
Impact to System Gain 3.23
The following table shows the TDMA NF and Rx signal gain on the
diversity antenna with the sharing.
NT800DR WITH RX FROM S8000 DUPLEXER GAIN(db) NF(db) SYS NF(db)
----------------------------------- -------- ------ ----------
Antenna Jumper (0.421) 0.421 7.85
Feeder Cable 0.875" LDF5 40m (1.7) 1.7 7.43
Lighting Protector included to following cable 0 0 5.69
Cable to Duplexer inside GSM cabinet (0.2) 0.2 5.69
GSM Duplexer/LNA/Splitter 20.9 2. 5.49
Cable/attenuator to ERMC (19.2) 19.2 23.16
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 4.88
Impact to System N F 0.00
Impact to System Gain 3.231 1
13
With the insertion of an attenuator on the main Rx path and on the
diversity path, one can conclude that the impact on the NF can be
reduced to a minimum by checking the Impact to System NF (both
show OdB difference for main and diversity); one can also conclude
that there will be around 3dB gain on the Rx path by checking the
impact to System Gain (-3.23 for the main Rx path, and - 3.23dB on
the diversity Rx path).
With a 3.23dB gain on the Rx signal, up link RF parameter
adjustment is needed to maintain existing TDMA system performance.
The HOTL value needs to be set 3 dB stronger for the non-MAHO
prescreening. For instance, if the HOTL was set to -80dB prior to
the sharing, the HOTL needs to be set to - 77dB after the sharing.
Another option that can accommodate the 3.23dB Rx gain is to set
the RSSI offset value in the TDMA radios.
TX POWER
GSM Tx power remains the same since the GSM Tx paths are unchanged
for the sharing.
For the TDMA system, there will be 2.1dB (0.3dB on external
duplexer, 0.7dB on cable from external duplexer to GSM duplexer,
and 1.1 dB on the GSM duplexer) Tx power loss due to the transmit
signal going through 3 duplexers. The ERP power can be adjusted to
minimize the Tx power change if there is enough power on the ERP.
IM (CASCADED LNAs)
IM will slightly degrade with the sharing due to:
o Input IP3 may change; however, due to current product has
a high margin on IP3 point, the change is still within the
limit of the IS 136 and GSM 05.05 compliancy.
o With an added attenuator between LNAs to compensate for the
first LNA gain, the second LNA should not be overdriven.
14
NOISE FLOOR
Since the GSM Rx path remains the same, the GSM noise floor
remains unchanged for the sharing.
TDMA Noise floor is changed 3dB with the antenna sharing. In the
event the NSTHRESH is set to an absolute value, the value will
need to be adjusted to eliminate the noise floor impact. For
instance, if the NSTHRESH was set to - 100dB before the sharing,
the NSTHRESH should set to -97dB after the sharing. The signal to
noise ration (S/N) is not affected by the sharing since the RSSI
of the signal also changes, and the amount of the change between
noises and signal are the same.
RF COVERAGE
There will not be any RF coverage impact on the GSM system.
There are about 0.5dB degradation on GSM sensitivity, and less
than 1dB degradation on TDMA sensitivity due to the change of
linearity, IM, and interference; but the receive sensitivity is
still in compliance with GSM05.05 and IS 136.TDMA Tx power is
impacted with this configuration. There is 2.1 dB Tx power loss
due to the extra external duplexer; also, because the TDMA Tx
signal goes through the GSM duplexer, and the GSM duplexer is
limited to 100W, the TDMA Tx power is limited at the GSM duplexer.
1.3.4.2 OPTION 2 - CROSS FEED SIGNAL
CONFIGURATION
[GRAPHIC-OUTDOOR TWO ANTENNAS SYSTEM SHARING CONFIGURATION]
DETAIL CONNECTION
One antenna is directly connected to the TDMA system to transmit
and receive TDMA signal. This antenna is also to act as the GSM
diversity antenna to receive GSM signal. The GSM diversity signal
goes through the TDMA ERMC, an external attenuator, the GSM
duplexer/LNA/Splitter, and an internal 4dB fixed Pad.
The other antenna is directly connected to the GSM system to
transmit and receive GSM signal. This antenna is also to act as
the TDMA diversity antenna to receive TDMA signal. The TDMA
diversity signal goes through the GSM duplexer/ LNA/splitter, an
external attenuator, and the TDMA ERMC.
The external attenuators can be placed in either the TDMA or GSM
cabinet for weatherproof purposes.
15
The setting for the external and internal attenuators may need to
be adjusted based on the field measurement.
This option requires knocking out one of the six pre-existing
punches in the TDMA frame.
[GRAPHIC-DETAIL DIAGRAM FOR OUTDOOR TWO ANTENNA SYSTEM SHARING FOR CROSS FEED
SIGNAL]
PART LIST
The following is the list of parts that required for sharing:
o 1 Bulkhead adapter kit with bulkhead plate for GSM BTS for
GSM BTS
- Includes I internal Rx cable
- Includes I I0dB fixed attenuator (SMA-male to
SMA-female)
o 2 Manual-step attenuators (N-female to N-female)
- Frequency range: 0 to 25 GHz
- Attenuation: 0 to 30dB
- Part Number: 50DR-055 N (Manufacturer: JFW Industries)
o 2 LMR-200 cables with (N-male to N-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2224 (Manufacturer: Antrum)
o 2 LMR-200 cables with (N-male to SMA-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2223 (Manufacturer: Antrum)
o An extral hole on the TDMA BTS frame
NOISE FIGURE (NF) AND RX SIGNAL GAIN
With the GSM diversity receiver going through the TDMA system, the
impact for GSM NF and Rx signal gain can be reduced to a minimum
by inserting a pad before the Rx signal goes into the GSM
duplexer, and another 4dB fixed pad after the GSM duplexer.
The following table shows the GSM stand alone NF and RX Gain.
16
S8000 STAND ALONE GAIN(db) NF(db) SYS NF(db)
----------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 5.40
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 4.98
Lighting Protector included to following cable 0 0 3.24
Cable to Duplexer inside GSM cabinet (0.2) 0.2 3.24
GSM Duplexer/LNA/Splitter 20.9 2.7 3.04
LNA to Rx splitter cable (0.8) 0.8 12.92
Rx splitter module 8 11.5 12.12
Rx splitter to DRX cable (0.2) 0.2 11.70
DRX 11.5 11.50
(From Antenna Jumper to TRU 25.54
The following table shows the GSM NF and Rx signal gain with pads
for the sharing on the diversity Rx path.
S8000 RX FEED FROM TDMA eRMC GAIN(db) NF(db) SYS NF(db)
---------------------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 6.10
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 5.68
Lighting Protector (0.1 0.1 3.94
Cable to TDMA Duplexer ( 0.5" FSJ4) (0.721) 0.721 3.841
DMA Duplexer (RF Bay) 0.3 0.3 3.12
Cable to ERMC (0.5" FSJ4) (0.61) 0.61 3.12
Enhanced RMC 17.5 1 2.51
Cable + attenuation to GSM BTS (11) 11 14.83
Cable to Duplexer inside GSM cabinet (0.3) 0.3 3.83
GSM Duplexer/LNA/Splitter 20.9 2.7 3.53
LNA to Rx splitter cable + 4dB Pad (4.8) 4.8 16.92
Rx splitter module 8 11.5 12.12
Rx splitter to DRX cable (0.2) 0.2 11.70
DRX 11.5 11.50
From Antenna Jumper to TRU 26.81 0.70
Impact to System N F
Impact to System Gain 1.27
One can tell that the impact on system NF is about 0.7dB by
comparing the Sys NF from Antenna Jumper (6.1dB for the sharing,
and 5.4dB for the stand alone one). The difference on gain for the
diversity Rx path is 1.27dB by comparing the gain from Antenna
Jumper to DRX on both tables (26.81 dB vs. 25.44dB).
With the TDMA diversity Rx signal going through the GSM system,
the TDMA NF and Rx signal gain is also affected by the sharing,
and the insertion of an attenuator in front of the TDMA ERMC may
be necessary to minimize the impact.
17
The following table shows the TDMA stand alone NF and RX Gain.
NT800DR STAND ALONE(ERMC) GAIN(db) NF(db) SYS NF(db)
------------------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 7.85
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 7.43
Lighting Protector (0.1) 0.1 5.69
Cable to Duplexer 0.5" FSJ4 (0.72) 0.72 5.59
Duplexer RF Bay) (0.3) 0.3 4.87
Cable to ERMC 0.5" FSJ4 (0.61) 0.61 4.57
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 1.65
The following table shows the TDMA NF and Rx signal gain with the
pad for the diversity Rx path.
NT800DR WITH RX FROM S8000 DUPLEXER GAIN(db) NF(db) SYS NF(db)
----------------------------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 7.85
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 7.43
Lighting Protector included to following cable 0 0 5.69
Cable to Duplexer inside GSM cabinet (0.2) 0.2 5.69
GSM Duplexer/LNA/Splitter 20.9 2.7 5.49
Cable/attenuator to ERMC (19.2) 19.2 23.16
Enhanced RMC 17.5 1 3.96
ERMC to 8-way splitter cable LMR 200 (1.71) 1.71 18.46
TRU Shelf 8-way splitter (9.8) 9.8 16.75
8-way splitter to TRU cable RG316 (0.45) 0.45 6.95
TRU 6.5 6.50
From Antenna Jumper to TRU 4.88
Impact to System N F 0.00
Impact to System Gain 3.23
With the insertion of a 19.2dB attenuator (include cable and pad
to the ERMC) on the sharing configuration, one can conclude that
the impact on the NF can be eliminated by comparing the Sys NF on
the Antenna Jumper (both tables show 7.85dB); one can also
conclude that there will be a 3.23dB gain on the Rx path by
comparing the gain from antenna jumper to TRU (4.88dB vs. 1.65dB).
With a 3.23dB gain on the Rx signal, up link RF parameter
adjustment is needed to maintain existing TDMA system performance.
The HOTL value needs to be set 3 dB stronger for the non-MAHO
prescreening. For instance, if the HOTL was set
18
to -80dB prior to the sharing, the HOTL would need to be set to
-77dB after the sharing.
Another option is to set the RSSI offset value in the TDMA radios.
Also, one can increase the step attenuator inside of the ERMC to
offset the gain.
TX POWER
Both GSM and TDMA Tx power are not affected by the sharing since
the path for the Tx antenna for both systems are the same as the
stand alone one.
IM (CASCADED LNAS)
IM will slightly degrade with the sharing due to:
o Input IP3 may change; however, due to current product has
a high margin on IP3 point, the change is still within the
limit of the IS 136 and GSM 05.05 compliancy.
o With an added attenuator between LNAs to compensate for the
first LNA gain, the second LNA should not be overdriven.
NOISE FLOOR
GSM Noise floor could have minimum impact (1.27dB).
TDMA Noise floor is changed 3dB with the antenna sharing. In the
event the NSTHRESH is set to an absolute value, the value will
need to be adjusted to eliminate the noise floor impact. For
instance, if the NSTHRESH was set to - 100dB before the sharing,
the NSTHRESH should be set to -97dB after the sharing The signal
to noise ratio (S/N) is not affected by the sharing since the RSSI
of the signal also changes, and the amount of the change between
noises and signal are the same.
RF COVERAGE
There will not be any RF coverage impact on GSM and TDMA forward
path.
There are about 0.5dB degradation on GSM sensitivity, and less than 1dB
degradation on TDMA sensitivity due to the change of linearity, IM, and
interference; but the receive sensitivity are still in compliance with GSM05.05
and IS 136.
1.3.5 1900 TWO ANTENNAS AND COAXIAL CABLE EQUIPMENT SHARING (OUTDOOR)
1900 MHz antenna sharing requires both GSM and TDMA system to be
on the same band due to the TDMA IRM filter is band pacific but
the GSM duplexer is not. For instance, if the GSM frequency is in
D band, the TDMA frequency has to be in D band as well.
19
CONFIGURATION
[GRAPHIC-1900 OUT TWO ANTENNAS SYSTEM SHARING CONFIGURATION]
DETAIL CONNECTION
One antenna is directly connected to the TDMA system to transmit
and receive TDMA signal. This antenna is also to act as the -GSM
diversity antenna to receive GSM signal. The GSM diversity signal
goes through IRM, LRM, an external attenuator, GSM
duplexer/LNA/splitter, and an internal 7dB fixed Pad.
The other antenna is directly connected to the GSM system to
transmit and receive GSM signal. This antenna is also to act as
the TDMA diversity antenna to receive TDMA signal. The TDMA
diversity signal goes through GSM duplexer/ LNA/splitter, an
external attenuator, IRM, a I0dB internal pad, and LRM.
The external attenuators can be placed in either the TDMA or GSM
cabinet for weatherproof purposes.
The setting for the external attenuators may need to be adjusted
based on the field measurement.
This option requires knocking out one of the six pre-existing
punches in the TDMA frame. The setting for the external
attenuators may need to be adjusted based on the field
measurement.
[GRAPHIC-DETAIL DIAGRAM FOR 1900 OUTDOOR ANTENNA SHARING]
PART LIST
The following is the list of parts that required for sharing:
o 1 Bulkhead adapter kit with bulkhead plate for GSM BTS
- Includes 1 internal Rx cable
- Includes 1 fixed 7dB attenuator (SMA-male to
SMA-female)
o 2 Manual-step attenuators with N-female connector on both
ends
- Frequency range: 0 to 25 GHz
- Attenuation: 0 to 30dB
- Part Number: 50DR-055 N (Manufacturer: JFW Industries)
o 1 fixed IOdB attenuator (SMA-male to SMA-female)
o 2 LMR-200 cables (N-male to N-male)
20
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2224 (Manufacturer: Antrum)
o 2 LMR-200 cables (N-male to SMA-male)
- Length: 10 feet (may vary depending on actual distance)
- Part number: 910-2223 (Manufacturer: Antrum)
o An extral hole on the TDMA BTS frame
NOISE FIGURE (NF) AND RX SIGNAL GAIN
With the GSM diversity receiver going through the TDMA system, the
impact for GSM NF and Rx signal gain can be reduced to a minimum
by inserting a pad before the Rx signal goes into the GSM
duplexer, and another 7dB fixed pad after the GSM duplexer.
The following table shows the GSM stand alone NF and RX Gain.
S8000 STAND ALONE GAIN(db) NF(db) SYS NF(db)
----------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 5.70
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 5.28
Lighting Protector included to following cable 0 0 3.54
Cable to Duplexer inside GSM cabinet (0.3) 0.3 3.54
GSM Duplexer/LNA/Splitter 24. 3.1 3.24
LNA to Rx splitter cable (0.8) 0.8 12.92
Rx splitter module 8 11.5 12.12
Rx splitter to DRX cable (0.2) 0.2 11.70
DRX 11.5 11.5
From Antenna Jumper to GSM DRX 28.94
The following table shows the GSM NF and Rx signal gain with pads
for the sharing on the diversity Rx path.
S8000 RX FROM TDMA IRM/LRM/SPLITTER GAIN(db) NF(db) SYS NF(db)
----------------------------------- -------- ------ ----------
Antenna Jumper (0.42) 0.42 5.5
Feeder Cable 0.875" LDF5 40m (1.74) 1.74 5.16
Lighting Protector (0.1) 0.1 3.42
Cable from Lightning Protector to the Duplexer LDF4 5.5m (0.72) 0.72 3.32
IRM 28 1.56 2.60
Cable from IRM to LRM (LMR 200 6ft) (1.6) 1.6 23.91
Stepped Attenuator (0.5) 0.5 22.31
LRM 14 4.7 21.81
Cable from LRM to 4-way splitter (LMR 200 0.7ft) (0.2) 0.2 35.73
4-way splitter (11.2) 11.2 35.53
Cable/Attenuator to GSM BTS (20.7) 20.7 24.33
Cable to Duplexer (inside GSM cabinet) (0.3) 0.3 3.63
GSM Duplexer/LNA/Splitter 24. 3.1 3.33
LNA to Rx splitter cable (0.8) 0.8 14.90
Rx splitter module 8 11.5 14.10
Rx splitter to DRX cable + 7dB Pad (7.2) 7.2 18.70
DRX 11.5 11.5
From Antenna Jumper to GSM DRX 28.92
Impact to System Noise Figure (0.12)
Impact to System Gain (0.02)
21
One can tell that the impact on system NF is about 0.12dB by
comparing the Sys NF from Antenna Jumper (5.58dB for the sharing
and 5.7dB for the stand alone). The difference on gain for the
diversity Rx path is only 0.02dB by comparing the gain from
Antenna Jumper to DRX on both tables (28.92 vs. 28.94dB).
With the TDMA diversity Rx signal going through the GSM system,
the TDMA NF and Rx signal gain is also affected by the sharing,
and the insertion of an attenuator in front of the TDMA ERMC may
be necessary to minimize the impact.
The following table shows the TDMA stand alone NF and RX Gain.
TDMA STAND ALONE IRM
---------------- ----------------------------------
Gain(dB) NF(dB) Sys NF(dB)
-------- ------ ----------
Antenna Jumper (FSJ4 1.8m) -- 0.42 4.9
Feeder Cable (LDF7 40m) -- 1.74 4.51
Lighting Protector (0.1) 0.1 2.77
Cable from Lightning Protector to the Duplexer (LDF4 2m) (0.421) 0.421 2.677
IRM 28 1.56 2.25
Cable from IRM to LRM LMR 200 6ft (1.6) 1.6 21.97
Stepped Attenuator (0.5) 0.5 20.37
LRM 1 4.77 19.87
Cable from LRM to 4-way splitter (LMR 200 0.7ft) (0.2) 0.2 33.74
4-way splitter (11.2) 11.2 33.54
Cable to 8-way splitter LMR 200 15ft (2.34) 2.34 22.34
8-way splitter (11) 11 20.00
TRU 1900 0 9 9
From Antenna Jumper to TRU 12.48
The following table shows the TDMA NF and Rx signal gain with the
pad for the diversity Rx path.
22
TDMA BTS RX COMING FROM GSM BTS IRM
------------------------------- ----------------------------------
Gain(dB) NF(dB) Sys NF(dB)
-------- ------ ----------
Antenna Jumper FSJ4 1.8m (0.42) 0.42 5.8
Feeder Cable LDF7 40m (1.7) 1.74 5.42
Lighting Protector (included to following cable) 0 0 3.68
Cable to Duplexer (inside GSM cabinet) (0.3) 0.3 3.68
GSM Duplexer/LNA/Splitter 24. 3.1 3.38
Cable/attenuator to TDMA IRM (1) 10 15.92
IRM 28 1.56 5.92
Cable from IRM to LRM (LMR 200 6ft) +10dB Pad (11.6) (11.6) 31.93
Stepped Attenuator (0.5) 0.5 20.37
LRM 1 4.77 19.87
Cable from LRM to 4-way splitter (LMR 200 0.7ft) (0.2) 0.2 33.74
4-way splitter (11.2) 11.2 33.54
Cable to 8-way splitter (LMR 200 15ft) (2.34) 2.34 22.34
8-way splitter (11) 11 20.00
TRU 1900 0 9 9
From Antenna Jumper to TRU 17.1
Impact to System N F 0.91
Impact to System Gain 4.62
With insertion of a lOdB attenuator (include cable and pad to the
IRM) and a fixed l0dB pad after the IRM on the sharing
configuration, there will be 0.91dB NF impact on the TDMA system
(Sys NF on the Antenna Jumper is 5.84dB vs. 4.93dB); one can also
conclude that there will be 4.62 gain on the Rx path by comparing
the gain from antenna jumper to TRU (17.1 dB vs. 12.48dB).
With a 4.62dB gain on the Rx signal, up link RF parameter
adjustment is needed to maintain existing TDMA system performance.
The HOTL value needs to be set 5 dB stronger for the non-MAHO
prescreening. For instance, if the HOTL was set to -80dB prior to
the sharing, the HOTL needs to be set to - 75dB after the sharing.
Another option is to set the RSSI offset value in the TDMA radios.
TX POWER
Both GSM and TDMA Tx power are not affected by the sharing since
the path for the Tx antenna for both systems is the same as the
stand alone one.
IM (Cascaded LNAs)
IM will slightly degrade with the sharing due to:
o Input IP3 may change; however, due to current product has
a high margin on IP3 point, the change is still within the
limits of the IS 136 and GSM 05.05 compliancy.
o With an added attenuator between LNAs to compensate for the
first LNA gain, the second LNA should not be overdriven.
NOISE FLOOR
GSM Noise floor could have minimum impact (0 .02dB).
23
TDMA Noise floor is changed 5dB with the antenna sharing. In the
event the NSTHRESH is set to an absolute value, the value will
need to be adjusted to eliminate the noise floor impact. For
instance, if the NSTHRESH was set to - 100dB before the sharing,
the NSTHRESH should be set to -95dB after the sharing. The signal
to noise ratio (S/N) is not affected by the sharing since the RSSI
of the signal also changes, and the amount of the change between
noises and signal are the same.
RF COVERAGE
There will not be any RF coverage impact on GSM and TDMA forward
path.
There will not be any reverse path impact on the GSM system.
There is less than 1dB degradation on TDMA sensitivity due to the
change of linearity, IM, and interference; but the receive
sensitivity is still in compliance with IS 136.
TDMA Tx power is not changed for this configuration.
2 CONCLUSION
Following are the conclusions for the TDMA/GSM antenna sharing:
o Overall, antenna sharing has a minimum impact to the RF
coverage as shown in the following table:
# of TDMA GSM
Band Antenna BTS Type BTS Type RF Coverage
---- ------- -------- -------- -----------
850 3 NT800 S8000 No RF Coverage Impact on GSM system;
MHz DR Indoor Indoor Less than 1dB degradation on TDMA
receiver sensitivity, but it's still in
compliance with IS 136.
850 2 NT800 S8000 05dB degradation on GSM, and less than 1dB
MHz DR Indoor Indoor degradation on TDMA. But, both systems are in
compliance with the GSM/TDMA standard.
850 2 NT800 S8000 Option 1-With Extra Duplexer: Impact on TDMA
MHz DMU Outdoor Tx power, Not recommend. Option 2 -Cross Feed
Enclosure Signal: 05dB degradation on GSM, and less than
Outdoor 1dB degradation on TDMA.
1900 2 NT1900 S8000 No RF Coverage Impact on GSM system; Less than 1dB
MHz Enclosure Outdoor degradation on the TDMA receiver sensitivity, but
Outdoor it's still in compliance with IS 136.
o Field trial is recommended to verify the methodologies that
are described in this document.
24
SCHEDULE E TO AMENDMENT 1
SUPPLEMENTAL TERMS ANNEX 7
TO THE
PURCHASE AND LICENSE AGREEMENT
BETWEEN
NORTEL NETWORKS INC.
AND
▇▇▇▇▇▇ COMMUNICATIONS CORPORATION
GSM/GPRS CAPACITY GUARANTEE
1. This Annex 5 contains the Nortel Networks GSM/GPRS component maximum
capacities in accordance with Nortel Networks' GSM/GPRS Design and
Engineering Documentation and the GPRS Logical Architecture and Interfaces
identified in FIGURE 1.
2. The maximum component capacities may not reflect the actual network
capacities realized by ▇▇▇▇▇▇'▇ network. Network capacities will be
determined based on market information provided by ▇▇▇▇▇▇ Communications.
3. Nortel Networks warrants that the Products listed in this Annex 5 will
support the appropriate capacities identified in Tables ▇, ▇, ▇, ▇, ▇, ▇, ▇
and H.
4. In the event that the Capacity Guarantee in this Annex 5 is not met,
Customer shall be entitled to the remedy contained in Section 26 (Capacity
Guarantee) of the Agreement.
FIGURE 1 - GPRS LOGICAL ARCHITECTURE AND INTERFACES
[GRAPH]
o NOTE: All interfaces are not shown in this document. Only interfaces that
involve Nortel Networks equipment depicted.
GSM/GPRS INTERFACE DESCRIPTIONS
o Abis - Nortel Networks proprietary interface between the BSC and the BSC
o Ater - Nortel Networks proprietary interface between the BTS and the TCU
o Agprs - Nortel Networks proprietary interface between the BSC and the PCUSN
o Gb - The Frame Relay interface between the SGSN and the PCUSN
o Gn - The IP interface based between the SGSN and the GGSN.
o Gr - The SS7 interface between the SIG and the HLR.
o Gr' - A Nortel Networks proprietary TCP/IP messaging interface between the
SGSN and the SIG.
o GI - The interface between the GGSN's and external PDNs.
o Gd - Interface providing signaling for point-to-point short message
transfers between the SGSN and SMS- GMSC/SMS-IWMSC
o Gd' - Nortel Networks proprietary TCP/IP messaging interface between the
HLR and the SGSN via the SIG
Page 1
▇▇▇▇▇▇ AND NORTELNETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION
GMS/GPRS Capacity Guarantee
TABLE A - GSM MSC CAPACITY(NSS15)
Hardware Platform Release MMU Processors BHCA Capacity
----------------- ----------- --- ---------- -------------
2+1 471,000
XA-Core NSS15 ATLAS 14 3+1 620,000
5 + 1 838,000
* Above Capacity based on Nortel Networks Standard Call Profile
* Any deviation from the Nortel Networks Standard Call Profile could result in a
different value
TABLE B - GSM HLR CAPACITY(NSS15)
Hardware Platform Release Configuration Processors Datafill Capacity (SUBs
----------------- ----------- ------------- ---------- -----------------------
XA-Core NSS15 ATLAS CCS7 3+1 2,000,000
* Above Capacity based on Nortel Networks Standard Datafill Capacity and
Transaction Profile
* Any deviation from the Nortel Networks Standard Datafill Capacity and
Transaction Profile could result in a different value
TABLE C - GSM BTS CAPACITY(V12.4)
OMNI GSM BTS BI-SECTORED GSM BTS TRI-SECTORED GSM BTS
------------ ------------------- --------------------
Maximum Erlangs Maximum Erlangs Maximum Erlangs
Configuration Supported Configuration Supported Configuration Supported
------------- --------------- ------------- --------------- ------------- ---------------
01 2.94 S11 5.87 Sill 8.81
02 8.20 S22 16.40 S222 24.60
03 14.90 S33 29.79 S333 44.69
04 21.04 S44 42.08 S444 63.12
05 28.25 S55 56.51 S555 84.76
06 35.61 S66 71.21 S666 106.82
07 43.06 S77 86.12 S777 129.18
08 50.59 S88 101.18 S888 151.77
* Above Capacity based on Nortel Networks Design and Engineering Documentation
* BTS Capacity identified based on Erlang B Tables at 2% GOS
* BTS Capacity is based on the hardware capabilities and is not influenced by
factors that effect performance
* BTS Capacity can be verified by MSC Operational Measurements via ETAS
assistance
TABLE D - BSC CAPACITIES (V12.4)
BSC MODEL BSC 12000 HC - 2G BSC e3
----------------------
1,200 1,500 3,000
----------------- ----- -----
Maximum Erlangs 1,200 1,500 3,000
Maximum BTS 139 300 600
Maximum TRX Radios 320 900 1,000
Maximum T11 48 112 168
* Above Capacity based on Nortel Networks Design and Engineering Documentation
TABLE E - PCUSN CAPACITIES (V12.4d)
Configuration Software Capacities
------------- -------- ---------------------------------
PCUSN 24 Vl2.4d 24 Agprs Links
4Gbps per Port
17,400 Bus Hour SUBs per PCUSN 24
* Above Capacity based on Nortel Networks Design and Engineering Documentation
Page 2
▇▇▇▇▇▇ AND NORTELNETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION
GMS/GPRS Capacity Guarantee
TABLE F - SGSN CAPACITIES (GPRS 4.0)
MAXIMUM CAPACITIES
--------------------------
Subscribers 150,000
Throughput 19,000 Packets per Second
* Capacity based on Nortel Networks Standard SGSNIGGSNISIG Call Mode
* Any deviation from the Nortel Networks Standard SGSNIGGSNISIG Call Model could
result in a different value
TABLE G - GGSN CAPACITIES (GPRS 4.0)
Data Throughput Ethernet 2.0 Gbps
ATM 1.2 Gbps
Simultaneous Sessions Ethernet 125,000
ATM 125,000
Throughput per Session Ethernet 16 Kbps
ATM 10 Kb s
Activation Rate Transparent Mode 20 Sessions per Second
* Capacity based on Nortel Networks Standard SGSNIGGSNISIG Call Model
* Any deviation from the Nortel Networks Standard SGSNIGGSNISIG Call Model could
result in a different value
TABLE H - SIG CAPACITIES (GPRS 4.0)
MAXIMUM CAPACITIES(Gr)
----------------------
Subscribers 600,000
* Capacity based on Nortel Networks Standard SGSNIGGSNISIG Call Mode
* Any deviation from the Nortel Networks Standard SGSNIGGSNISIG Call Model could
result in a different value
Page 3
▇▇▇▇▇▇ AND NORTELNETWORKS CONFIDENTIAL AND PROPRIETARY INFORMATION
GMS/GPRS Capacity Guarantee
