TTEC Holdings, Inc. Sample Contracts

among TELETECH SERVICES CORPORATION, as Lessee, TELETECH HOLDINGS, INC., as Guarantor,
Participation Agreement • January 16th, 2001 • Teletech Holdings Inc • Services-business services, nec
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Exhibit 10.70 TELETECH HOLDINGS, INC. NON-QUALIFIED STOCK OPTION AGREEMENT
Non-Qualified Stock Option Agreement • April 1st, 2002 • Teletech Holdings Inc • Services-business services, nec
TTEC HOLDINGS, INC. (a Delaware corporation) 3,000,000 Shares of Common Stock UNDERWRITING AGREEMENT
Underwriting Agreement • December 6th, 2019 • TTEC Holdings, Inc. • Services-help supply services • New York

TTEC Holdings, Inc., a Delaware corporation (the “Company”), and the shareholder of the Company listed in Schedule B hereto (the “Selling Shareholder”), confirm their respective agreements with BofA Securities, Inc. (“BofAS”), Morgan Stanley & Co. LLC (“Morgan Stanley”) and each of the other Underwriters named in Schedule A hereto (collectively, the “Underwriters,” which term shall also include any underwriter substituted as hereinafter provided in Section 10 hereof), for whom BofAS and Morgan Stanley are acting as representatives (in such capacity, the “Representatives”), with respect to (i) the sale of an aggregate of 3,000,000 shares of Common Stock, par value $0.01 per share, of the Company (“Common Stock”) by the Selling Shareholder and the purchase by the Underwriters, acting severally and not jointly, of the respective numbers of shares of Common Stock set forth in Schedules A and B hereto and (ii) the grant by the Selling Shareholder to the Underwriters, acting severally and no

CREDIT AGREEMENT Dated as of October 29, 2002
Credit Agreement • March 31st, 2003 • Teletech Holdings Inc • Services-business services, nec • New York
EXHIBIT 10.18 EMPLOYMENT AGREEMENT
Employment Agreement • May 13th, 1999 • Teletech Holdings Inc • Services-business services, nec • Colorado
AMONG
Agreement and Plan of Merger • August 25th, 2000 • Teletech Holdings Inc • Services-business services, nec • Delaware
and, for purposes of the Deed of Trust (set forth in Article XVI hereof),
Teletech Holdings Inc • January 16th, 2001 • Services-business services, nec • Colorado
and, for purposes of the Deed of Trust (set forth in Article XVI hereof),
Lease • August 14th, 2000 • Teletech Holdings Inc • Services-business services, nec • Colorado
ASSET PURCHASE AGREEMENT BY AND AMONG
Asset Purchase Agreement • November 14th, 2000 • Teletech Holdings Inc • Services-business services, nec • Colorado
CONTRACT BY AND BETWEEN
Contract • January 16th, 2001 • Teletech Holdings Inc • Services-business services, nec • Colorado
from
Teletech Holdings Inc • January 16th, 2001 • Services-business services, nec • Colorado
EMPLOYMENT AGREEMENT
Employment Agreement • March 30th, 1998 • Teletech Holdings Inc • Services-business services, nec • Colorado
3,600,000 Shares TELETECH HOLDINGS, INC. COMMON STOCK, $.01 PAR VALUE UNDERWRITING AGREEMENT October __, 1996
Teletech Holdings Inc • October 10th, 1996 • Services-business services, nec • New York
SECTION I SERVICES
Client Services Agreement • March 30th, 1998 • Teletech Holdings Inc • Services-business services, nec • Delaware
AMONG
Revolving Credit Agreement • March 30th, 1999 • Teletech Holdings Inc • Services-business services, nec • Illinois
AMENDED AND RESTATED PARTICIPATION AGREEMENT dated as of June 22, 2000
Participation Agreement • August 14th, 2000 • Teletech Holdings Inc • Services-business services, nec
RECITALS:
Revolving Credit Agreement and Waiver • April 1st, 2002 • Teletech Holdings Inc • Services-business services, nec • Illinois
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INDEMNIFICATION AGREEMENT by and between TELETECH HOLDINGS, INC. and Dated as of , 2010
Indemnification Agreement • February 22nd, 2010 • Teletech Holdings Inc • Services-help supply services • Delaware

INDEMNIFICATION AGREEMENT (this “Agreement”), dated as of , 2010, by and between TeleTech Holdings, Inc., a Delaware corporation (the “Company”), and [ ], a natural person (“Indemnitee”).

TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AGREEMENT (Operating Committee Member)
Restricted Stock Unit Agreement • November 21st, 2011 • Teletech Holdings Inc • Services-help supply services • Delaware

THIS RESTRICTED STOCK UNIT AGREEMENT (the “Agreement”) is entered into between TELETECH HOLDINGS, INC., a Delaware corporation (“TeleTech”), and Regina Paolillo (“Grantee”), as of November 15, 2011 (the “Grant Date”). In consideration of the mutual promises and covenants made herein, the parties hereby agree as follows:

EXECUTIVE EMPLOYMENT AGREEMENT
Executive Employment Agreement • January 5th, 2024 • TTEC Holdings, Inc. • Services-help supply services • Colorado

This Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation (the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Francois Bourret ("Executive" or “Bourret”), each a “Party” and together the “Parties.” This Agreement is executed to be effective as of September 27, 2023 (“Effective Date”).

INDEMNIFICATION AGREEMENT
Indemnification Agreement • November 8th, 2023 • TTEC Holdings, Inc. • Services-help supply services • Delaware

This Indemnification Agreement (this “Agreement”), dated the ____ day of _____________, 2023, is by and between TTEC Holdings, Inc., a Delaware corporation (the “Corporation”), and XX, an individual (“Indemnitee”).

EXECUTIVE EMPLOYMENT AGREEMENT
Executive Employment Agreement • May 10th, 2018 • TTEC Holdings, Inc. • Services-help supply services • Colorado

This Amended and Restated Executive Employment Agreement (“Agreement”) is by and between TTEC Services Corporation, Inc., a Delaware corporation (“TSC” or the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Margaret B. McLean ("Employee" or “McLean”), each a “Party” and together the “Parties.” The Amended and Restated Agreement is executed to be effective as of May 1, 2018 (“Effective Date”).

AMENDED AND RESTATED CREDIT AGREEMENT among TELETECH HOLDINGS, INC., as Borrower, THE LENDERS NAMED HEREIN, as Lenders, and KEYBANK NATIONAL ASSOCIATION, as Lead Arranger, Sole Book Runner and Administrative Agent dated as of September 28, 2006
Credit Agreement • February 7th, 2007 • Teletech Holdings Inc • Services-business services, nec • Ohio

This AMENDED AND RESTATED CREDIT AGREEMENT (as the same may from time to time be amended, restated or otherwise modified, this “Agreement”) is made effective as of the 28th day of September, 2006 among:

AND
Revolving Credit Agreement • May 15th, 2000 • Teletech Holdings Inc • Services-business services, nec • Illinois
AMENDED AND RESTATED EXECUTIVE EMPLOYMENT AGREEMENT
Executive Employment Agreement • March 6th, 2019 • TTEC Holdings, Inc. • Services-help supply services • Colorado

This Amended and Restated Executive Employment Agreement ("Agreement") is by and between TTEC Services Corporation, a Delaware corporation (the "Company"), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation ("TTEC Parent"), and Anthony Tsai ("Executive") (each a "Party" and together the "Parties"), is executed to be effective as of January 1, 2019 ("Effective Date").

AMENDMENT TO EMPLOYMENT AGREEMENT
Employment Agreement • February 23rd, 2009 • Teletech Holdings Inc • Services-help supply services

This amendment (the “Amendment”) to the Employment Agreement by and between TeleTech Holdings, Inc. (the “Company”) and Kenneth D. Tuchman (“Employee”), dated as of October 15, 2001, is hereby made and entered into effective as of December 31, 2008, by and between the Company and Employee.

RESTATED EXECUTIVE EMPLOYMENT AGREEMENT
Executive Employment Agreement • March 6th, 2019 • TTEC Holdings, Inc. • Services-help supply services • Colorado

This Executive Employment Agreement (“Agreement”) is by and between TTEC Digital, LLC, a Colorado limited liability company (the “Company”), a wholly owned subsidiary of TTEC Holdings, Inc., a Delaware corporation (“TTEC Parent”), and Steven C. Pollema ("Employee" or “Pollema”), each a “Party” and together the “Parties.” This Employment Agreement is executed to be effective as of January 1, 2019 (“Effective Date”).

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