Your notifications Sample Clauses
Your notifications. 11.2.1. We consider the notice you send to us appropriately given when such message is submitted using the account messaging function or email ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ or using contact data provided by your manager. For urgent matters, such as notification about compromised or unauthorised account or NeoCard operation, unlawful use of services, or security threats, you contact us by support numbers during business hours indicated on our website.
11.2.2. We consider that your electronic messages (such as requests, complaints, and claims) are deemed received on the day of their submission if they are sent till 5 pm. Messages sent after 5 pm are considered received on the next business day morning. Other notices will be deemed received according to the timeframes as in our notifications.
11.2.3. All notices shall be sent in the language used to communicate this Service Agreement unless otherwise agreed between the parties.
11.2.4. You can receive a consultation regarding issues related to the Neocard system and execution of the Service Agreement by sending your question via email to ▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ or by postal address: Topoliu str. 24A- 2, Nemezio village, Vilnius district, LT-13262, Lithuania.
