Common use of YOUR DUTY OF DISCLOSURE Clause in Contracts

YOUR DUTY OF DISCLOSURE. Before You enter into an insurance contract, You have a duty to tell Us anything that You know, or could reasonably be expected to know, may affect Our decision to insure You and on what terms. You have this duty until We agree to insure You. You have the same duty before You renew, extend, vary or reinstate an insurance contract. You do not need to tell Us anything that: • reduces the risk We insure You for; or • is common knowledge; or • We know or should know as an insurer; or • We waive Your duty to tell Us about. If You Do Not Tell Us Something If You do not tell Us anything you are required to, We may cancel Your contract or reduce the amount We will pay You if You make a claim under this Policy, or both. If Your failure to tell Us is fraudulent, We may refuse to pay Your claim under this Policy and treat the contract as if it never existed. Cooling Off Period Once cover has commenced You have 21 (twenty one) calendar days to decide whether this Policy meets Your needs. This is called the “cooling off period”. If during this time, You decide You are not completely satisfied with this Policy, and provided You have not made a claim under this Policy, You can cancel this Policy by notifying Us in writing. We will refund in full any Premium You have paid. Privacy Statement NM Insurance Agency Pty Ltd, ABN 34 100 633 038, trading as Nautilus Marine are committed to protecting Your privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This Privacy Statement outlines how We collect, disclose and handle Your personal information (including sensitive information) as defined in the Act. Why We Collect Your Personal Information We collect Your personal information (including sensitive information) so We can: • identify You and conduct necessary checks; • determine what service or products We can provide to You e.g. offer our insurance products; • issue, manage and administer services and products provided to You or others, including claims investigation, handling and settlement; • improve Our services and products e.g. training and development of Our representatives, product and service research and data analysis and business strategy development, and • make special offers of other services and products provided by Us or those We have an association with, that might be of interest to You. What Happens If You Don’t Give Us Your Personal Information? If You choose not to provide us with the information We have requested, We may not be able to provide You with Our services or products or properly manage and administer services and products provided to You or others. How We Collect Your Personal Information Collection can take place by telephone email, or in writing and through websites (from data You input directly or through cookies and other web analytic tools). We collect it directly from You unless You have consented to collection from someone other than You, it is unreasonable or impracticable for Us to do so or the law permits us to. If You provide us with personal information about another person You must only do so with their consent and agree to make them aware of this privacy notice. Who We Disclose Your Personal Information To We share Your personal information with third parties for the collection purposes noted above. The third parties include: Our related companies and Our representatives who provide services for Us, the Insurer, other insurers and reinsurers, Your agents, Our legal, accounting and other professional advisers, data warehouses and consultants, social media and other similar sites and networks, membership, loyalty and rewards programs or partners, providers of medical and non-medical assistance and services, investigators, loss assessors and adjusters, other parties We may be able to claim or recover against, and anyone either of us appoint to review and handle complaints or disputes and any other parties where permitted or required by law. We may need to disclose information to persons located overseas. Who they are may change from time to time. You can contact us for details or refer to our Privacy Policy available at our website xxx.xxxxxxxxxxxxxxxxx.xxx.xx. In some cases We may not be able to take reasonable steps to ensure they do not breach the Privacy Act and they may not be subject to the same level of protection or obligations that are offered by the Act. By proceeding to acquire Our services and products You agree that You cannot seek redress under the Act or against Us (to the extent permitted by law) and may not be able to seek redress overseas. More Information, Access, Correction or Complaints For more information about our privacy practices including how We collect, use or disclose information, how to access or seek correction to Your information or how to complain in relation to a breach of the Australian Privacy Principles and how such a complaint will be handled, please refer to our Privacy Policy available at Our website xxx.xxxxxxxxxxxxxxxxx.xxx.xx or by contacting Us (Our contact details are below). Contact Us & Opting Out By proceeding with Your application or submitting Your claim under this Policy, You and any other person included on this Policy, consent to this use and these disclosures unless You tell us otherwise. If You wish to withdraw Your consent, including for things such as receiving information on products and offers by Us or persons We have an association with, please contact Us By phone: 0000 000 000 By email: xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx.xx In writing: 00-00 Xxxxxx Xxxxxx, Sandringham VIC 3191 Dispute& Complaints Process Both We and the Insurer are committed to handling any complaints about Our products or services efficiently and fairly. Any enquiry or complaint relating to this insurance should be referred to Us in the first instance. Please contact Us By phone: 0000 000 000 By email: xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx.xx In writing: 00-00 Xxxxxx Xxxxxx, Sandringham VIC 3191 If this does not resolve the matter or You are not satisfied with the way a complaint has been dealt with, You can contact the Insurer on their dedicated complaints line – 1800 339 669 and/or in writing to Head of Compliance AIG Level 12, 000 Xxxxxx Xxxxxx Docklands VIC 3008 If Your complaint is not satisfactorily resolved, You may request that the matter be reviewed by the Insurer’s Internal Dispute Resolution Committee (‘Committee’) by writing to the person who signed the response letter or alternatively, You can contact the Insurer on their dedicated complaints line – 1800 339 669 and request to be referred to the Chairperson of IDRC. The Insurer will respond to You with the Committee’s findings within 15 (fifteen) working days. You can also write directly to the Chairperson of the IDRC The Chairperson IDRC AIG Level 12, 000 Xxxxxx Xxxxxx Docklands VIC 3008 If You are not satisfied with the finding of the Committee, You may be able to take Your matter to an independent dispute resolution body, Financial Ombudsman Service. This external dispute resolution body can make decisions with which the Insurer is obliged to comply. Contact details are Financial Ombudsman Service

YOUR DUTY OF DISCLOSURE. Before You enter into an insurance contract, You have a duty to tell Us anything that You know, or could reasonably be expected to know, may affect Our decision to insure You and on what terms. You have this duty until We agree to insure You. You have the same duty before You renew, extend, vary or reinstate an insurance contract. You do not need to tell Us anything that: • reduces the risk We insure You for; or • is common knowledge; or • We know or should know as an insurer; or • We waive Your duty to tell Us about. If You Do Not Tell Us Something If You do not tell Us anything you are required to, We may cancel Your contract or reduce the amount We will pay You if You make a claim under this Policy, or both. If Your failure to tell Us is fraudulent, We may refuse to pay Your claim Claim under this Policy and treat the contract as if it never existed. Cooling Off Period Once cover has commenced You have 21 (twenty one) calendar days to decide whether this Policy meets Your needs. This is called the “cooling off period”. If during this time, You decide You are not completely satisfied with this Policy, and provided You have not made a claim under this Policyclaim, You can cancel this Policy by notifying Us in writing. We will refund in full any Premium You have paid. Privacy Statement NM Insurance Agency Pty Ltd, ABN 34 100 633 038, trading as Nautilus Marine are committed to protecting Your privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This Privacy Statement outlines how We collect, disclose and handle Your personal information (including sensitive information) as defined in the Act. Why We Collect Your Personal Information We collect Your personal information (including sensitive information) so We can: • identify You and conduct necessary checks; • determine what service or products We can provide to You e.g. offer our Our insurance products; • issue, manage and administer services and products provided to You or others, including claims investigation, handling and settlement; • improve Our services and products e.g. training and development of Our representatives, product and service research and data analysis and business strategy development, and • make special offers of other services and products provided by Us or those We have an association with, that might be of interest to You. What Happens If You Don’t Give Us Your Personal Information? If You choose not to provide us Us with the information We have requested, We may not be able to provide You with Our services or products or properly manage and administer services and products provided to You or others. How We Collect Your Personal Information Collection can take place by telephone email, or in writing and through websites (from data You input directly or through cookies and other web analytic tools). We collect it directly from You unless You have consented to collection from someone other than You, it is unreasonable or impracticable for Us to do so or the law permits us Us to. If You provide us Us with personal information about another person You must only do so with their consent and agree to make them aware of this privacy notice. Who We Disclose Your Personal Information To We share Your personal information with third parties for the collection purposes noted above. The third parties include: Our related companies and Our representatives who provide services for Us, the Insurer, other insurers and reinsurers, Your agents, Our legal, accounting and other professional advisers, data warehouses and consultants, social media and other similar sites and networks, membership, loyalty and rewards programs or partners, providers of medical and non-medical assistance and services, investigators, loss assessors and adjusters, other parties We may be able to claim or recover against, and anyone either of us Us appoint to review and handle complaints or disputes and any other parties where permitted or required by law. We may need to disclose information to persons located overseas. Who they are may change from time to time. You can contact us Us for details or refer to our Our Privacy Policy available at our Our website xxx.xxxxxxxxxxxxxxxxx.xxx.xx. In some cases We may not be able to take reasonable steps to ensure they do not breach the Privacy Act and they may not be subject to the same level of protection or obligations that are offered by the Act. By proceeding to acquire Our services and products You agree that You cannot seek redress under the Act or against Us (to the extent permitted by law) and may not be able to seek redress overseas. More Information, Access, Correction or Complaints For more information about our Our privacy practices including how We collect, use or disclose information, how to access or seek correction to Your information or how to complain in relation to a breach of the Australian Privacy Principles and how such a complaint will be handled, please refer to our Our Privacy Policy available at Our website xxx.xxxxxxxxxxxxxxxxx.xxx.xx or by contacting Us (Our contact details are below). Contact Us & Opting Out By proceeding with Your application or submitting Your claim claim, under this Policy, You Policy and any other person included on this Policy, consent to this use and these disclosures unless You tell us Us otherwise. If You wish to withdraw Your consent, including for things such as receiving information on products and offers by Us or persons We have an association with, please contact Us By phone: 0000 000 000 By email: xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx.xx In writing: 00-00 Xxxxxx Xxxxxx, Sandringham VIC 3191 Dispute& Complaints Process Both We and the Insurer are committed to handling any complaints about Our products or services efficiently and fairly. Any enquiry or complaint relating to this insurance should be referred to Us in the first instance. Please contact Us By phone: 0000 000 000 By email: xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx.xx In writing: 00-00 Xxxxxx Xxxxxx, Sandringham VIC 3191 If this does not resolve the matter or You are not satisfied with the way a complaint has been dealt with, You can contact the Insurer on their dedicated complaints line – 1800 339 669 and/or in writing to Head of Compliance AIG Level 12, 000 Xxxxxx Xxxxxx Docklands VIC 3008 If Your complaint is not satisfactorily resolved, You may request that the matter be reviewed by the Insurer’s Internal Dispute Resolution Committee (‘Committee’) by writing to the person who signed the response letter or alternatively, You can contact the Insurer on their dedicated complaints line – 1800 339 669 and request to be referred to the Chairperson of IDRC. The Insurer will respond to You with the Committee’s findings within 15 (fifteen) working days. You can also write directly to the Chairperson of the IDRC The Chairperson IDRC AIG Level 12, 000 Xxxxxx Xxxxxx Docklands VIC 3008 If You are not satisfied with the finding of the Committee, You may be able to take Your matter to an independent dispute resolution body, Financial Ombudsman Service. This external dispute resolution body can make decisions with which the Insurer is obliged to comply. Contact details are Financial Ombudsman Service

YOUR DUTY OF DISCLOSURE. Before You enter into an insurance contract, You have a duty to tell Us anything that You know, or could reasonably be expected to know, may affect Our decision to insure You and on what terms. You have this duty until We agree to insure You. You have the same duty before You renew, extend, vary or reinstate an insurance contract. You do not need to tell Us anything that: • reduces the risk We insure You for; or • is common knowledge; or • We know or should know as an insurer; or • We waive Your duty to tell Us about. If You Do Not Tell Us Something If You do not tell Us anything you are required to, We may cancel Your contract or reduce the amount We will pay You if You make a claim under this Policy, or both. If Your failure to tell Us is fraudulent, We may refuse to pay a claim Your claim Claim under this Policy and treat the contract as if it never existed. Cooling Off Period Once cover has commenced You have 21 (twenty one) calendar days to decide whether this Policy meets Your needs. This is called the “cooling off period”. If during this time, You decide You are not completely satisfied with this Policy, and provided You have not made a claim under this Policyclaim, You can cancel this Policy by notifying Us in writing. We will refund in full any Premium You have paid. Privacy Statement NM Insurance Agency Pty Ltd, ABN 34 100 633 038, trading as Nautilus Marine are committed to protecting Your privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This Privacy Statement outlines how We collect, disclose and handle Your personal information (including sensitive information) as defined in the Act. Why We Collect Your Personal Information We collect Your personal information (including sensitive information) so We can: • identify You and conduct necessary checks; • determine what service or products We can provide to You e.g. offer our insurance products; • issue, manage and administer services and products provided to You or others, including claims investigation, handling and settlement; • improve Our services and products e.g. training and development of Our representatives, product and service research and data analysis and business strategy development, and • make special offers of other services and products provided by Us or those We have an association with, that might be of interest to You. What Happens If You Don’t Give Us Your Personal Information? If You choose not to provide us with the information We have requested, We may not be able to provide You with Our services or products or properly manage and administer services and products provided to You or others. How We Collect Your Personal Information Collection can take place by telephone email, or in writing and through websites (from data You input directly or through cookies and other web analytic tools). We collect it directly from You unless You have consented to collection from someone other than You, it is unreasonable or impracticable for Us to do so or the law permits us to. If You provide us with personal information about another person You must only do so with their consent and agree to make them aware of this privacy notice. Who We Disclose Your Personal Information To We share Your personal information with third parties for the collection purposes noted above. The third parties include: Our related companies and Our representatives who provide services for Us, the Insurer, other insurers and reinsurers, Your agents, Our legal, accounting and other professional advisers, data warehouses and consultants, social media and other similar sites and networks, membership, loyalty and rewards programs or partners, providers of medical and non-medical assistance and services, investigators, loss assessors and adjusters, other parties We may be able to claim or recover against, and anyone either of us appoint to review and handle complaints or disputes and any other parties where permitted or required by law. We may need to disclose information to persons located overseas. Who they are may change from time to time. You can contact us for details or refer to our Privacy Policy available at our website xxx.xxxxxxxxxxxxxxxxx.xxx.xx. In some cases We may not be able to take reasonable steps to ensure they do not breach the Privacy Act and they may not be subject to the same level of protection or obligations that are offered by the Act. By proceeding to acquire Our services and products You agree that You cannot seek redress under the Act or against Us (to the extent permitted by law) and may not be able to seek redress overseas. More Information, Access, Correction or Complaints For more information about our privacy practices including how We collect, use or disclose information, how to access or seek correction to Your information or how to complain in relation to a breach of the Australian Privacy Principles and how such a complaint will be handled, please refer to our Privacy Policy available at Our website xxx.xxxxxxxxxxxxxxxxx.xxx.xx or by contacting Us (Our contact details are below). Contact Us & Opting Out By proceeding with Your application or submitting Your claim under this Policy, You and any other person included on this Policy, consent to this use and these disclosures unless You tell us otherwise. If You wish to withdraw Your consent, including for things such as receiving information on products and offers by Us or persons We have an association with, please contact Us By phone: 0000 000 000 By email: xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx.xx In writing: 00-00 Xxxxxx Xxxxxx, Sandringham VIC 3191 Dispute& Complaints Process Both We and the Insurer are committed to handling any complaints about Our products or services efficiently and fairly. Any enquiry or complaint relating to this insurance should be referred to Us in the first instance. Please contact Us By phone: 0000 000 000 By email: xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xxx.xx In writing: 00-00 Xxxxxx Xxxxxx, Sandringham VIC 3191 If this does not resolve the matter or You are not satisfied with the way a complaint has been dealt with, You can contact the Insurer on their dedicated complaints line – 1800 339 669 and/or in writing to Head of Compliance AIG Level 12, 000 Xxxxxx Xxxxxx Docklands VIC 3008 If Your complaint is not satisfactorily resolved, You may request that the matter be reviewed by the Insurer’s Internal Dispute Resolution Committee (‘Committee’) by writing to the person who signed the response letter or alternatively, You can contact the Insurer on their dedicated complaints line – 1800 339 669 and request to be referred to the Chairperson of IDRC. The Insurer will respond to You with the Committee’s findings within 15 (fifteen) working days. You can also write directly to the Chairperson of the IDRC The Chairperson IDRC AIG Level 12, 000 Xxxxxx Xxxxxx Docklands VIC 3008 If You are not satisfied with the finding of the Committee, You may be able to take Your matter to an independent dispute resolution body, Financial Ombudsman Service. This external dispute resolution body can make decisions with which the Insurer is obliged to comply. Contact details are Financial Ombudsman Service