Common use of YOUR DUTY OF DISCLOSURE Clause in Contracts

YOUR DUTY OF DISCLOSURE. Consumers: You must take reasonable care not to make a misrepresentation to the insurer. This means that all the answers you give and statements you make as part of your insurance application, including at renewal and when an amendment to your policy is required, should be honest and accurate. If you deliberately or carelessly misinform the insurers, this could mean that part of or all of a claim may not be paid. Commercial Customers (Non Consumers): Where we arrange insurance wholly or mainly for purposes related to your trade, business or profession, you have a duty under The Insurance Xxx 0000 to make a fair presentation of the risk. This means that you must disclose every material circumstance which you and/or your senior management and/or anyone responsible for arranging your insurance know or ought to know. Alternatively, you must disclose sufficient information which would put the insurer on notice that it needs to make further enquiries for the purpose of revealing those material circumstances. You are expected to carry out a reasonable search in order to make a fair presentation of the risk and will be deemed to know what should reasonably have been revealed by the search. Your duty of fair presentation applies at the start of the policy, at renewal and when any variation of the policy is arranged. If you fail to make a fair presentation, the insurer may refuse to pay your claim or reduce the settlement amount, depending on the circumstances. How to Cancel Please contact us immediately if you wish to cancel any insurance policy we have arranged for you. For general insurance policies you may have a right to cancel a policy without penalty within the first 14 days (or, in some cases, longer). Please refer to your policy summary or your policy document for further details. If you cancel within this initial cancellation period (where this applies) you will receive a pro rata refund of premium from the insurer. However, insurers are entitled to make an administrative charge. In addition, we may charge an amount which reflects the administrative costs of arranging and cancelling the policy. Details of the amount we charge are given in our tariff of administration charges. If you choose to cancel other than within an initial cancellation period you may not receive a pro-rata refund of premium. In addition, we may charge an amount that reflects the administrative costs of arranging and cancelling the policy (see our tariff of administration charges). Please note that premiums may not be refundable if a claim payment has been made, if a claim has been submitted or a claim is pending. This will be subject to the terms and conditions outlined in your insurer’s policy wording.

YOUR DUTY OF DISCLOSURE. Consumers: You must take reasonable care not to make a misrepresentation to the insurer. This means that all the answers you give and statements you make as part of your insurance application, including at renewal and when an amendment to your policy is required, should be honest and accurate. If you deliberately or carelessly misinform the insurers, this could mean that part of or all of a claim may not be paid. Commercial Customers (Non Consumers): Non-consumer customers: Where we arrange insurance wholly or mainly for purposes related to your trade, business or profession, you have a duty under The Insurance Xxx 0000 to make a fair presentation of the risk. This means that you must disclose every material circumstance which you and/or your senior management and/or anyone responsible for arranging your insurance know or ought to know. Alternatively, you must disclose sufficient information which would put the insurer on notice that it needs to make further enquiries for the purpose of revealing those material circumstances. You are expected to carry out a reasonable search in order to make a fair presentation of the risk and will be deemed to know what should reasonably have been revealed by the search. Your duty of fair presentation applies at the start of the policy, at renewal and when any variation of the policy is arranged. If you fail to make a fair presentation, the insurer may refuse to pay your claim or reduce the settlement amount, depending on the circumstances. How to Cancel HOW TO CANCEL Please contact us immediately if you wish to cancel any insurance policy we have arranged for you. For general insurance policies you You may have a right to cancel a policy without penalty within the first 14 days (or, in some cases, longer). Please refer to your policy summary or your policy document for further details. If you cancel within this initial cancellation period (where this applies) you will receive a pro rata proportionate refund of premium from the insurer. However, insurers are entitled to make an administrative charge. In addition, we may charge an amount which reflects the administrative costs of arranging and cancelling the policy. Details of the amount we charge are given in our tariff of administration chargesdetailed below under Fees and Charges. If you choose to cancel other than within an initial cancellation period you may not receive a pro-rata refund of premium. In addition, we may charge an amount that reflects the administrative costs of arranging and cancelling the policy (see our tariff of administration chargesFees and Charges below). Please note Should you cancel the policy at any time before its expiry and we are required to repay commission to the insurer, we will charge you for that premiums may not repayable commission; this will be refundable if a claim payment has been madein addition to any amounts referred to above and stated in “Fees and Charges” below; the amount of this repayable commission will be determined by i) the value of the return premium, if a claim has been submitted or a claim is pendingany, granted by the insurer to you and ii) the commission rate granted by the insurer to us. This If you would like to know the amount with which we will charge you, let us know before you require the policy to be subject to the terms and conditions outlined in your insurer’s policy wordingcancelled.

YOUR DUTY OF DISCLOSURE. Consumers: You must take reasonable care not to make a misrepresentation to the insurer. This means that all the answers you give and statements you make as part of your insurance application, including at renewal and when an amendment to your policy is required, should be honest and accurate. If you deliberately or carelessly misinform the insurers, this could mean that part of or all of a claim may not be paid. Commercial Customers (Non Consumers): Non-consumer customers: Where we arrange insurance wholly or mainly for purposes related to your trade, business or profession, you have a duty under The Insurance Xxx 0000 Act 2015 to make a fair presentation of the risk. This means that you must disclose every material circumstance which you and/or your senior management and/or anyone responsible for arranging your insurance know or ought to know. Alternatively, you must disclose sufficient information which would put the insurer on notice that it needs to make further enquiries for the purpose of revealing those material circumstances. You are expected to carry out a reasonable search in order to make a fair presentation of the risk and will be deemed to know what should reasonably have been revealed by the search. Your duty of fair presentation applies at the start of the policy, at renewal and when any variation of the policy is arranged. If you fail to make a fair presentation, the insurer may refuse to pay your claim or reduce the settlement amount, depending on the circumstances. How to Cancel HOW TO CANCEL Please contact us immediately if you wish to cancel any insurance policy we have arranged for you. For general insurance policies you You may have a right to cancel a policy without penalty within the first 14 days (or, in some cases, longer). Please refer to your policy summary or your policy document for further details. If you cancel within this initial cancellation period (where this applies) you will receive a pro rata proportionate refund of premium from the insurer. However, insurers are entitled to make an administrative charge. In addition, we may charge an amount which reflects the administrative costs of arranging and cancelling the policy. Details of the amount we charge are given in our tariff of administration chargesdetailed below under Fees and Charges. If you choose to cancel other than within an initial cancellation period you may not receive a pro-rata refund of premium. In addition, we may charge an amount that reflects the administrative costs of arranging and cancelling the policy (see our tariff of administration chargesFees and Charges below). Please note Should you cancel the policy at any time before its expiry and we are required to repay commission to the insurer, we will charge you for that premiums may not repayable commission; this will be refundable if a claim payment has been madein addition to any amounts referred to above and stated in “Fees and Charges” below; the amount of this repayable commission will be determined by i) the value of the return premium, if a claim has been submitted or a claim is pendingany, granted by the insurer to you and ii) the commission rate granted by the insurer to us. This If you would like to know the amount with which we will charge you, let us know before you require the policy to be subject to the terms and conditions outlined in your insurer’s policy wordingcancelled.

YOUR DUTY OF DISCLOSURE. Consumers: You Insurers must take reasonable care not to make a misrepresentation to the insurer. This means that all the answers you give and statements you make as part of your insurance application, including at renewal and when an amendment to your policy is required, should be honest and accurate. If you deliberately or carelessly misinform the insurers, this could mean that part of or all of a claim may not be paid. Commercial Customers (Non Consumers): Where we arrange insurance wholly or mainly for purposes related to your trade, business or profession, you have a duty under The Insurance Xxx 0000 to make presented with a fair presentation and complete statement of the risknature of any risk to be insured. This means that you must disclose every The omission of material circumstance which you and/or your senior management and/or anyone responsible for arranging your insurance know or ought to know. Alternatively, you must disclose sufficient information which would put facts in the insurer on notice that it needs to make further enquiries for the purpose of revealing those material circumstances. You are expected to carry out a reasonable search in order to make a fair presentation of the risk to insurers, whether intentional or accidental, may lead to the insurance coverage being invalid. A circumstance is material if it would influence the judgement of a prudent insurer in calculating the premium or assessing whether he would accept the risk. Accordingly, at initial enquiry you must provide all the facts material to the risk to be insured. You must also tell us of any changes to these material facts and/or any new material facts between your initial enquiry and will be deemed to know what should reasonably have been revealed by commencement of cover and during the search. Your duty of fair presentation applies at the start term of the policy. This applies equally to new policies and adjustments to, at or renewal and when any variation of the policy is arrangedof, existing policies. If you fail are in any doubt as to make whether information is material, you should disclose it. For certain classes of business you may be required to complete and sign a fair presentationproposal form or questionnaire. Take care to ensure that the information you provide is complete and accurate. Note that if you are aware of anything that you feel may be material to the proposed policy you should disclose it, even if there does not appear to be a question on the proposal form or questionnaire that covers the particular point. If you are in any doubt Anti-Bribery and Corruption You will ensure that at all times you comply with all applicable laws statutes and regulations relating to anti-bribery and corruption. In particular, you shall comply with each of the Xxxxxxx Xxx 0000 of the United Kingdom, Foreign and Corrupt Practices Xxx 0000 of the United States and any other similar legislation applicable to you. In prevention of bribery, corruption, or other financial crime, additional due diligence may be carried out and further steps taken, including, where appropriate, the insurer may refuse notification to the relevant authorities, status and credit checks using credit reference agencies, and other background checking, as deemed appropriate. Your premium payment obligations Insurers require you to pay premium at, or prior to, commencement of each policy, or as otherwise specified under the policy terms, and at the date of any invoice/debit note for any adjustment premiums. Insurers may impose a time period within which the premium has to be paid. If payment is not made within that period, insurers may cancel your claim or reduce policy. Insurers may also require that you pay a premium in relation to the settlement amount, depending time that you have been on risk. It is therefore very important that you meet all payment dates. Please note that we can only pay premium to insurers on your behalf once we have cleared funds from you. Your policy documentation You will be sent written terms and conditions of the circumstancesinsurance policy arranged for you. How to Cancel Please contact check these documents and advise us immediately if the terms of the cover arranged are not in accordance with your requirements. Please pay special attention to the claims notification provisions and to any warranties and conditions as any failure to comply may invalidate your cover. With some types of insurance, claims may be made long after the expiry date of the policy. It is therefore important that you keep your policy documentation in a safe place. It is our current practice to retain customer information for at least six years. After this period, your information may be destroyed at our discretion without notice to you. Making a claim It is your duty to notify all claims and/or circumstances that may give rise to a claim promptly and within the terms and conditions of any claims notification clauses/provisions of the policy. It is your responsibility to prove your loss. You will therefore be required to provide to insurers documentation and information to substantiate any claim made under the policy. If we no longer place insurance for you but you wish us to continue to assist you with claims on policies that we arranged for you, we reserve the right to agree a fee for these additional future services. All new claims to be advised to xxxxxx@xxxxxxx.xx.xxx . What if you wish to cancel any insurance policy we have arranged for make a complaint? We value our business relationship with you. For general Our aim is that you should benefit from our commitment to a high quality service using our experience and breadth of insurance policies broking expertise. We will always endeavour to give you may a high standard of service but please be aware that should you ever have cause to make a right complaint, please do so by contacting any member of our staff by whatever means is convenient to cancel a policy without penalty within the first 14 days (or, in some cases, longer)you. Please refer It is our aim to try to resolve your complaint to your policy summary satisfaction by the end of the working day after you first notify us. However, if we are unable to do this, we will write to acknowledge your complaint within five working days and give our response to your complaint then if we can. If our investigations take longer, we will write to you within twenty days of receiving your complaint to give our response or your policy document for further detailsto explain what is being done and by whom and to tell you when you can expect our response. If you cancel within this initial cancellation period (where this applies) you will receive a pro rata refund of premium from the insurer. However, insurers are entitled wish to make an administrative charge. In addition, we may charge an amount which reflects the administrative costs of arranging and cancelling the policy. Details deal with someone wholly independent of the amount we charge are given in our tariff of administration chargesperson (s) that have been servicing your business, please speak or write to: The Compliance Officer Citynet Insurance Brokers Limited 000 Xxxxxxxxx Xxxxxx Xxxxxx, XX0X 0XX Email xxxxxxxxxx@xxxxxxx.xx.xxx Our complaints procedure is available on request. If you choose to cancel other than within an initial cancellation period cannot settle your complaint with us, you may not receive a pro-rata refund of premiumbe entitled to refer it to the Financial Ombudsman Service (FOS). In additionThey may wish to have access to the files that we hold in relation to your (re)insurances. Unless you request otherwise in writing, if FOS ask us to provide these files to them, we will do so without further reference to you. You may charge an amount that reflects the administrative costs of arranging and cancelling the policy (see our tariff of administration charges). Please note that premiums may not be refundable if a claim payment has been made, if a claim has been submitted or a claim is pending. This will be subject to the terms and conditions outlined in your insurer’s policy wordingobtain further information from xxx.xxxxxxxxx-xxxxxxxxx.xxx.xx.

YOUR DUTY OF DISCLOSURE. Consumers: You must take reasonable care not to make a misrepresentation to the insurer. This means that all the answers you give and statements you make as part of your insurance application, including at renewal and when an amendment to your policy is required, should be honest and accurate. If you deliberately or carelessly misinform the insurers, this could mean that part of or all of a claim may not be paid. Commercial Customers (Non Consumers): Non-consumer customers: Where we arrange insurance wholly or mainly for purposes related to your trade, business or profession, you have a duty under The Insurance Xxx 0000 to make a fair presentation of the risk. This means that you must disclose every material circumstance which you and/or your senior management and/or anyone responsible for arranging your insurance know or ought to know. Alternatively, you must disclose sufficient information which would put the insurer on notice that it needs to make further enquiries for the purpose of revealing those material circumstances. You are expected to carry out a reasonable search in order to make a fair presentation of the risk and will be deemed to know what should reasonably have been revealed by the search. Your duty of fair presentation applies at the start of the policy, at renewal and when any variation of the policy is arranged. If you fail to make a fair presentation, the insurer may refuse to pay your claim or reduce the settlement amount, depending on the circumstances. You should take note of the required procedures in the event of a claim, which will be stated in the policy documentation. Generally, insurers require immediate notification of a claim or circumstances that might lead to a claim. You should inform us immediately of any changes in circumstances that may affect the services provided by us or the cover provided by your policy. You are reminded that it is an offence under the Road Traffic Act to make any false statements or withhold any relevant information to obtain a Certificate of Motor Insurance. You are advised to keep copies of any correspondence you send us direct or to your insurer. If you are in any doubt about whether information is material, you should disclose it. How to Cancel cancel Please contact us immediately if you wish to cancel any insurance policy we have arranged for you. For general insurance policies you You may have a right to cancel a policy without penalty within the first 14 days (or, in some cases, longer). Please refer to your policy summary or your policy document documentation for further details. If you cancel within this initial cancellation period (where this applies) you will receive a pro rata proportionate refund of premium from the insurer. However, insurers are entitled to make an administrative charge. In addition, we may charge an amount which reflects the administrative costs of arranging and cancelling the policy. Details of the amount we charge are given in our tariff of administration chargesdetailed below under Fees and Charges. If you choose to cancel other than within an initial cancellation period you may not receive a pro-rata refund of premium. In addition, we may charge an amount that reflects the administrative costs of arranging and cancelling the policy (see our tariff of administration chargesFees and Charges below). Please note that premiums may not be refundable if If you have made a claim payment or there has been madean incident which may lead to a claim, if a claim has been submitted or a claim is pending. This then all outstanding payments will become due and no refund will be subject to the terms and conditions outlined in your insurer’s policy wordinggiven.

YOUR DUTY OF DISCLOSURE. ConsumersRetail: You must take reasonable care not to make a misrepresentation to the insurer. This means that all the answers you You give and statements you You make as part of your Your insurance application, including at renewal and when an amendment to your Your policy is required, should be honest and accurate. If you You deliberately or carelessly misinform the insurers, this could mean that part of or all of a claim may not be paid. Commercial Customers (Non Consumers): Where we arrange Commercial: If the insurance is arranged wholly or mainly for purposes related to your Your trade, business or profession, you You have a duty under The Insurance Xxx 0000 to make a fair presentation of the risk. This means that you You must disclose every material circumstance which you You and/or your Your senior management and/or anyone responsible for arranging your Your insurance know knows or ought to know. Alternatively, you You must disclose sufficient information which would put the insurer on notice that it needs to make further enquiries for the purpose of revealing those material circumstances. You are expected to carry out a reasonable search in order to make a fair presentation of the risk and will be deemed to know what should reasonably have been revealed by the search. Your duty of fair presentation applies at the start of the policy, at renewal and when any variation of the policy is arranged. You are expected to carry out a reasonable search in order to make a fair presentation of the risk and will be deemed to know what should reasonably have been revealed by the search. If you You fail to make a fair presentation, the insurer may refuse to pay your Your claim or reduce the settlement amount, depending on the circumstances. How to Cancel Please contact us immediately if you wish to cancel any insurance policy we have arranged for you. For general insurance policies you may have a right to cancel PURCHASES MADE ON BEHALF OF A THIRD PARTY If You are purchasing a policy without penalty within on behalf of another person, it is Your responsibility to ensure that the first 14 days (or, in some cases, longer)duty of disclosure is met for each of the persons for whom cover is being purchased. Please refer It is also Your obligation to your policy summary or your policy document ensure that each person on whose behalf insurance has been purchased is aware of the full details of the cover. We are unable to accept responsibility for further detailsloss should a claim be rejected due to the non-disclosure of a third party insured. If you cancel within this initial cancellation period (where this applies) you will receive a pro rata refund of premium from the insurer. However, insurers are entitled payment information provided relates to make an administrative charge. In addition, we may charge an amount which reflects the administrative costs of arranging and cancelling the policy. Details those of the amount we charge are given in our tariff third party and not of administration charges. If you choose to cancel other than within an initial cancellation period you may not receive a pro-rata refund of premium. In additionthe policyholder, we may charge an amount that reflects the administrative costs of arranging and cancelling the policy (see our tariff of administration charges). Please note that premiums may not be refundable if a claim will automatically renew against the third party’s payment has been made, if a claim has been submitted or a claim is pending. This will be subject to details unless the terms and conditions outlined in your insurer’s policy wordingpolicyholder provides alternative payment information.