Common use of Work Order Process Clause in Contracts

Work Order Process. The Vendor shall furnish all systems pursuant to work orders issued under this Contract. Each work order shall be subject to all of the terms and conditions of this Contract, and incorporated into this Contract by this reference. The Vendor shall furnish all the goods and services (“deliverables”) specified in the Work Order in an aggregate, single, complete transaction and not as separate items. For each work order under this Contract, Vendor shall commence work upon issuance of a notice to proceed by the City. Work orders under this Contract may be generated by the City under the following conditions: The Work Order is within the scope of the original solicitation and contract or is within the allowed conditions for expansions under Section 5 (Expansion Clause) above; A post-warranty annual maintenance agreement is subject to the provisions outlined in the Master Software License and Services Agreement signed between the City and CA on June 15, 2007; The City issues a request to upgrade equipment, software, or to change quantities of any deliverable; The City orders additional custom features or interfaces for the Systems prior to or after the acceptance period; or For any subsequent work order(s) requested by either party, the Vendor shall submit a detailed proposal for the change. The Vendor shall analyze record, estimate and submit to the City, for its approval, the proposed scope for the changed or new work, a work schedule, and a rate or price adjustment for completion of the work to be changed or added. Once this proposal is received and approved by the City, a new work order will be issued for the changed or additional work. Upon the City’s written approval and notice to proceed, the Vendor shall implement the change or additional work and invoice for the changed or additional work consistent with the City’s approval notice and the terms and conditions of this Contract. The City may, at its option, add, delete or modify any part of any work order by giving Vendor notice of such change within the time period specified in the applicable work order. Within seven (7) days after the date of such notice, the Vendor shall deliver to the City an amended work order reflecting the change in description, schedule and/or dollar amount due using the unit prices as proposed for the specific work order in Vendor’s Proposal. Within seven (7) days of City’s receipt of the amended work order, the City will notify Vendor of its acceptance or rejection or will provide a timetable for when the acceptance/rejection will be determined. The City does not guarantee utilization of services provided for in this Contract for which the City has not issued a work order(s). The City may itself provide these services as identified under CA’s maintenance agreement or may award contracts to other vendors for these services.

Work Order Process. The Vendor shall furnish all systems pursuant to work orders issued under this Contract. Each work order shall be subject to all of the terms and conditions of this Contract, and incorporated into this Contract by this reference. The Vendor shall furnish all the goods and services (“deliverables”) specified in the Work Order in an aggregate, single, complete transaction and not as separate items. For each work order under this Contract, Vendor shall commence work upon issuance of a notice to proceed by the City. Work orders under this Contract may be generated by the City under the following conditions: The Work Order is within the scope of the original solicitation and contract or is within the allowed conditions for expansions under Section 5 (Expansion Clause) above; A post-warranty annual maintenance agreement is subject to accepted by the provisions outlined in the Master Software License and Services Agreement signed between the City and CA on June 15, 2007City; The City issues a request to upgrade equipment, software, or to change quantities of any deliverable; The City orders additional custom features or interfaces for the Systems prior to or after the acceptance period; or For any subsequent work order(s) requested by either party, the Vendor shall submit a detailed proposal for the change. The Vendor shall analyze analyze, record, estimate and submit to the City, for its approval, the proposed scope for the changed or new work, a work schedule, and a rate or price adjustment for completion of the work to be changed or added. Once this proposal is received and approved by the City, a new work order will be issued for the changed or additional work. Upon the City’s written approval and notice to proceed, the Vendor shall implement the change or additional work and invoice for the changed or additional work consistent with the City’s approval notice and the terms and conditions of this Contract. The City may, at its option, add, delete or modify any part of any work order by giving Vendor notice of such change within the time period specified in the applicable work order. Within seven (7) days after the date of such notice, the Vendor shall deliver to the City an amended work order reflecting the change in description, schedule and/or dollar amount due using the unit prices as proposed for the specific work order in Vendor’s Proposal. Within seven (7) days of City’s receipt of the amended work order, the City will notify Vendor of its acceptance or rejection or will provide a timetable for when the acceptance/rejection will be determined. The City does not guarantee utilization of goods and services provided for in this Contract for which the City has not issued a work order(s). The City may itself provide these goods or services as identified under CA’s maintenance agreement or may award contracts to other vendors Vendors for these similar goods and services. In such instances, the Vendor shall not be responsible for the operation, performance or maintenance for equipment so obtained.