Web Based Contract Viewing, Registration, Quoting and Ordering Tools Clause Samples

Web Based Contract Viewing, Registration, Quoting and Ordering Tools. Online Registration Site – Provider shall create a Sony branded online registration site for use by Customers, Resellers and Sony to register Sony products and embedded services. This registration shall be used to populate the online contract viewing site for each Customer as well as feed to IRIS for entitlement. As with all other Outsource Service Deliverables, Provider shall obtain Sony’s prior written consent before initiating use of the Sony branded online registration site. Approval requirements for resellers shall be established in the Business Rules. • On-Line Contract Viewing and Renewal Website - Provider shall deploy its online contract viewing and renewal tools for Sony customers to view all of their Sony equipment and status of current service. This Sony-branded web site, which is integrated with the Sony pricing configurator, is the customer destination for the Sony marketing programs, providing information to Sony customers about eligible and recommended service offerings. Customers can view terms and conditions, details of current warranty and service information, update profile information, self quote, request moves adds and changes and make purchases directly on line by credit card or purchase order. Provider’s telesales team shall respond to all emails, requests for formal re-quotes and inbound calls of customers who request assistance by calling the 800 number posted on the web. As with all other Outsource Service Deliverables, Provider shall obtain Sony’s prior written consent before initiating use of the On-Line Contract Viewing and Renewal Website.