Common use of WAN Services Clause in Contracts

WAN Services. 4.1. We shall design, setup, install, manage and maintain a Network providing Managed WAN and/or LAN Services having the relevant features and specifications stated in the High Level Design upon and subject to the provisions of this Agreement. In respect of each Service, we shall: 4.2. procure the installation of the Equipment at the Sites; and 4.3. connect the Sites by means of the access circuits to the Network to provide the Services; and 4.4. continue to deliver the WAN and/or LAN Services in accordance with the SLA. 4.5. You acknowledge that during the installation of the Equipment for the provision of the Services you may suffer temporary interference to other telecommunications services received at the Sites (although we shall use every effort to avoid this), which shall be reinstated following installation. we shall not be liable for any loss, interruption or interference so caused during installation. 4.6. we will deliver the Services in accordance with our valid certifications for Security (ISO27001), Business Continuity (ISO22301) and Cyber Essentials as defined in the Gamma Security Policy Document which may be made available to you upon request. 4.7. We will use reasonable endeavours to comply you’re your reasonable requests in respect of installation but the final decision on the routing of cables and wires and the positioning of outlets and other apparatus constituting the Equipment shall be mutually agreed. 4.8. Installation of the Services may be subject to a site survey and the Services may not be provided where the survey carried out is incomplete or unsatisfactory. 4.9. To allow the installation and use of the Equipment at each of the Sites, you will, prior to any installation work for the Services, at your own expense: 4.10. obtain all necessary consents, including consents for any necessary alterations to buildings and access wayleaves; 4.11. take up or remove, any fitted or fixed floor coverings, ceiling tiles, suspended ceiling and partition covers as Gamma or the Carrier advises are necessary and carry out afterwards any making good or decorator’s work required; and 4.12. provide reasonable electricity and connection points required by Gamma or the Carrier. 4.13. We may appoint sub-contractors to supply the Services provided that the Services shall be supplied in accordance with the provisions of this Agreement and we shall remain solely responsible for all such Services. 4.14. We will use reasonable endeavours to deliver the Equipment to the Sites by any agreed delivery date or installation date and thereafter shall install and commission such Equipment as soon as reasonably practicable. For the avoidance of doubt, any agreed delivery, installation and completion dates shall be estimates only and we will not be liable for any loss or damage (including without limitation loss of use, loss of contract or loss of profit) incurred by you by any failure by us to meet any such dates. 4.15. You shall: 4.15.1. ensure that the Equipment is used in a proper manner by competent trained employees only or by persons under their supervision; 4.15.2. notify us promptly if the Equipment is not operating correctly; 4.15.3. not alter, adapt or modify the in any way without our prior written approval; 4.15.4. not request or permit any person other than us to provide any maintenance services in respect of the Equipment; 4.15.5. co-operate to a reasonable extent with our personnel in diagnosis investigation and correction of any fault in the Equipment.

Appears in 2 contracts

Sources: Service Agreement, Service Agreement