Common use of VoIP Services Clause in Contracts

VoIP Services. 2.1.1 In order to use the VoIP Services, it is Your obligation to procure at Your own cost an Internet connection, either through Us or through a supplier approved by Us. 2.1.2 You acknowledge that call quality depends on both the specification and availability of the Internet connection procured by You in accordance with paragraph 2.1.1 above, and also on the Internet Protocol or telecommunications network to which the person being called is connected. 2.1.3 Where the Internet connection is supplied by a third party, We do not assume any liability or responsibility for the third party Internet connection or a third party router, and You acknowledge that in such circumstances, We cannot be held responsible for any degradation in voice quality, which may result in broken speech, echo, delay or call failure. 2.1.4 We will use reasonable endeavours to ensure that the VoIP Services is available for use at all times by You but You acknowledge and affirm that, owing to the nature of Internet Protocol and telecommunications networks, it is impossible to provide an uninterrupted or error-free VoIP Service. 2.1.5 You acknowledge and accept that the VoIP Services are not necessarily a like for like replacement for fixed telephony services and may not have identical features of PSTN or PBX services. In some cases Our VoIP Service may not be compatible for analogue lines that are being utilised for facsimile machines.