VERITY. INC. OEM Agreement -------------------------------------------------------------------------------- EXHIBIT B SOFTWARE SUPPORT TERMS AND CONDITIONS For all Licensees who purchase Maintenance Services, Verity provides support in the form of Error Corrections, Software Updates, and Telephone Hotline Support. For Software which is supported, Maintenance Services are provided only for (i) the current release of the Software, (ii) the most recent previous release of the Software, and (iii) any other release of the Software for one year after its general availability; after which time Verity shall have no obligation to support such release, unless otherwise agreed to in a separate written agreement between the parties. The initial effective date of Maintenance Services is the date Software is shipped from Verity's facility. DESCRIPTION OF SERVICES PROVIDED DURING A MAINTENANCE PERIOD
Appears in 3 contracts
Sources: Oem Agreement (Plumtree Software Inc), Oem Agreement (Plumtree Software Inc), Oem Agreement (Plumtree Software Inc)