Verification Services. The State regularly requires citizenship, immigration status, and Social Security Number (SSN) verification for some customers applying for healthcare coverage. Each registered verification shall be referred to herein as a “Verification.” When needed and as directed by the State, subject to staffing availability, Contractor will train the required number of Customer Service Representatives to complete Verifications in accordance with an agreed upon process. All costs to process the Verifications will be assessed on a Time and Materials basis, not to exceed the rates established in the NON PHONE RELATED SERVICES RATE TABLE 1 in Attachment B.
Appears in 1 contract
Sources: Contract for Personal Services
Verification Services. The State regularly requires citizenship, immigration status, and Social Security Number (SSN) verification for some customers applying for healthcare coverage. Each registered verification shall be referred to herein as a “Verification.” When needed and as directed by the State, subject to staffing availability, Contractor will train the required number of Customer Service Representatives to complete Verifications in accordance with an agreed upon process. All costs to process the Verifications will be assessed on a Time and Materials basis, not to exceed the rates established in the NON PHONE RELATED SERVICES RATE TABLE 1 Verifications Budget Table in Attachment B.
Appears in 1 contract
Sources: Contract for Personal Services