Value-add Services Clause Samples
The Value-add Services clause defines the scope and terms under which additional, non-core services are provided by one party to another, typically beyond the primary contractual obligations. These services might include consulting, training, technical support, or other enhancements that supplement the main deliverables. The clause usually outlines whether these services are included in the base price or require separate fees, and may specify the process for requesting and delivering such services. Its core function is to clarify expectations and responsibilities regarding supplementary offerings, thereby preventing misunderstandings and ensuring both parties are aligned on the availability and cost of extra services.
Value-add Services. Insurer may offer value-add services at no cost to FHKC or Enrollees. Insurer shall offer any value-add services proposed during the ITN process and listed in Attachment A. Insurer shall submit any proposed value-add services, including a description of the eligible population and any limitations, to FHKC for approval. Insurer must request and receive FHKC approval to discontinue any value-add services. Unless approved by FHKC in writing, value-add services shall be offered for at least one (1) complete Contract Year and shall not be discontinued during a Contract Year. Any value-add services proposed during the ITN and included in this Contract are considered material to the competitive ITN process. As such, Insurer shall not discontinue these value-add services without replacing the value-add service with an equivalent value-add service, subject to FHKC approval. An equivalent value-add service must be relevant to the Program and must be expected to fulfill similar needs for Enrollees regarding the number of Enrollees potentially impacted and the level of care. Requests for changes to value-add service shall be submitted to FHKC for consideration annually on July 1. Insurer shall provide Enrollees with notice of any value-add service changes at least ninety (90) Calendar Days in advance of such changes. If a value-added service is provided in lieu of a Covered Service or setting required in this Contract:
a. Such service is subject to FHKC’s determination that the alternative service or setting is medically appropriate and cost effective;
b. Enrollees are not required to use the alternative service or setting;
c. The alternative services or setting are authorized and identified in this Contract; and
d. The utilization and actual cost of the alternative services or setting are taken into account when developing the premium rates in accordance with 42 CFR 457.1201(e) and 42 CFR 438.3(e)(2)(iv). Insurer shall include all value-add services in Insurer’s Enrollee handbook.
Value-add Services. Value Add Services are those services provided by TRECA to its members as a benefit of membership and shall be provided at no additional cost to Big Walnut Local Schools. Value Add Services shall be subject to change and/or cancelation at any time at TRECA’s sole discretion. Current Value Add Services, any of which may or may not be subject to the terms and conditions evidenced by any associated statement of work (“SOW”), include, but are not limited to:
1. General educational technology integration consulting and assistance;
2. Fiscal data imports/exports, setup and processing;
3. W-2 Printing;
4. INFOhio basic package;
5. SIS Implementation;
6. SIS Hosting;
7. SIS Licensing Fees;
8. SIS Maintenance;
9. E-Rate Coordination;
10. Back-end IT support of all associated systems, filtering, firewall protection, test environments, bandwidth analysis and monitoring, and system updates; and
11. Discounted pricing on all other offered services including Professional Development.
Value-add Services. Haworth offers a range of value-add services that allows customers to benefit facility and management expertise without having to divert focus from their own core competencies. This support can come directly from Haworth or through one of our strategic partners, including our dealers. Although many of these services are typically fee based, all can be negotiated based on project volume and contract scope. Others are included with the overall relationship. Refurbishment/Decommissioning Maintenance Assessing Facilities Performance Planning Facilities Strategies Assessing Facilities Performance Planning Facilities Strategies Managing Facilities Processes Supporting Facilities Work Process Analysis Alternative Office Needs Assessment Ergonomic Audit Environmental Audit
Value-add Services. Customer may purchase the following Value Add Services for Premium Support for an additional fee:
1.3.a. Assured Support for Premium Support. Google will provide TSS for Assured Workloads (“Assured Support”) in accordance with the Customer-selected Admin Console controls. All Requests for Assured Support by Customer must be submitted via the “create case” option from within the Google Support Tool and include the project name (ID) in the project field, which corresponds to an Assured Workloads project. Google will provide Assured Support in the English language only.
1.3.b. Mission Critical Services (MCS). Google will provide a target initial response time of 5 minutes for P0 cases for operating environments that have been provisioned to support MCS, as noted in the table in Section 3 (Target Initial Response Times for Premium Support and Partner-Led Premium Support). Google will provide TSS for MCS in the English language only.
Value-add Services. 10.2.1 For the purposes of this clause 10.2: Government Law Foundational Training includes training to provide instruction to in-house lawyers, particularly new lawyers or lawyers new to government, including on legal issues particular to government practice. This includes matters such as professional duties, administrative law and decision making, developing and working with legislation, advice writing, information and disclosure law, Commonwealth financial frameworks, governance and risk management, grants, procurement and government contracts, as well as practical legal skills, such as professional communication and the like.
10.2.2 The Legal Services Provider must provide AGD, when requested to do so:
(a) the Value Add Services listed in Schedule 4 (Fees and Disbursements); and
(b) up to 4 hours of training services each year in relation to Government Law Foundational Training.
10.2.3 Delivery methods for Government Law Foundational Training may include face-to-face delivery, online training, production of papers or a combination of these.
10.2.4 The Legal Services Provider must maintain records in relation to Value Add Services to demonstrate and report on delivery in accordance with the requirements of Schedule 7 (Performance Management Framework and Service Levels) and
Value-add Services.
8.1 In addition to the Value Add Services in clause 10.2, the Legal Services Provider agrees to provide the following additional Value Add Services.