User Support Services Sample Clauses
User Support Services. During the Term, Republic will provide the Platform Services described below:
User Support Services. The Contractor shall make available User Support personnel who shall be available to respond to user interface questions related to the Quality Intelligence Application.
User Support Services. The Contractor User Support personnel responding to user interface questions related to the Contractor’s proprietary software.
User Support Services. This is the specific user support provided for the integration of the algorithms into the cloud environment. The support is provided through documentation (i.e. tutorials, forum, knowledge base) and a dedicated support team that is reachable via the Platform helpdesk instance and via email. Advanced support for the Services Providers in best integrating their algorithms with the Platform services and tools and exploiting them is also made available via specific hands-on sessions. Tailored technical and thematic training sessions based on the Platform services can be organized as part of this service. This Service offers access to pre-generated datasets (also indicated as value-added products) providing specific information derived from EO satellite products as results of the application of an algorithm. It also offers hosting of EO collections brought by the user for private use or to be shared with other users of the Platform. The indicated products can be downloaded by a user or used as input in other cloud based EO services within the Platform.
User Support Services. The Contractor shall assist in the review of ▇▇▇▇▇ Templates to ensure all appropriate information is accounted for when a template is revised or a new one is developed.
User Support Services. We make available support via telephone and email at the phone number and email address located on our Help Center section of the TestAssure Platform, during our normal business hours on Monday through Friday from 8am ET to 8pm ET, except for telephone support during statutory holidays observed in Ontario.
User Support Services. We make available support via telephone and email at the phone number and email address located on our Help Center and Online Resources during Business Hours.