Common use of User Instructions Clause in Contracts

User Instructions. 10.1 Access to particular functions of the Service and the ability to issue User Instructions is determined by the Permissions allocated to a particular User. Notwithstanding this, we have a right to seek verification of the validity of User Instructions at any time. 10.2 You shall be responsible for ensuring that you allocate a sufficient number of Users with appropriate Permissions in order to enable User Instructions to be issued to us. 10.3 We may decline to process or delay processing any User Instructions (including but not limited to payment instructions), and we will not have any responsibility to you for any loss or damage that you may suffer as a result, where the persons providing such instructions have not been properly registered by you as Users of the Service, Permissions have not been properly assigned in accordance with this clause 10 or we seek verification of User Instructions from you before actioning them. 10.4 We are entitled to accept and act upon User Instructions without making further enquiries into the purpose for which they were given or any circumstances relating to them provided such User Instructions are within the Permissions of that User. This includes instructions relating to payments made under the Service. Where you are not a Micro-Enterprise, we are entitled in all circumstances to accept instructions given in accordance with this Agreement if instructions relating to Online Products are given via the Service. 10.5 You agree that a Primary Administrator, an Administrator and other Users shall have all the Permissions as allocated by you and you shall ensure that all Users act in accordance with such Permissions and ensure that their access to and use of the Service is strictly subject to and compliant with the Agreement. 10.6 If we agree to undertake certain tasks relating to the set up or operation of the Service on your behalf, we shall have no liability to you for any loss, liabilities, costs, claims, damages and expenses as a result of acting in accordance with your instructions. 10.7 Subject to clause 10.6, you must not let anyone other than a User access the Service on your behalf. 10.8 You shall be responsible for the content and accuracy of all User Instructions issued by Users. 10.9 Payment instructions given through the Service must be given by Users using the Security Device(s) provided to each such User and in accordance with the Security Procedures. Any withdrawal of consent in relation to a payment instruction which is permitted under this Agreement must be given using the same procedures. We are not obliged to execute any payment instruction or revoke any payment instruction where such payment instruction or revocation of payment instruction has not been given by a User verified by that User’s Security Device(s) and in accordance with the Security Procedures. 10.10 We may, from time to time, apply limits to User Instructions, in relation to amounts individually, in aggregate or on other criteria but we are not obliged to do so. Information about limits for particular payment transactions can be found on our Website. In addition we may apply limits for financial crime prevention or detection purposes. Limits will come into effect immediately after we apply them and we will notify you as soon as practicable.

User Instructions. 10.1 Access 14.1 You authorise us to particular functions of the Service and the ability to issue act on all User Instructions is determined received by us provided that the Permissions allocated to a particular User. Notwithstanding this, we have a right to seek verification of the validity of User Instructions are, or appear to be, given by a Type 2 User using the correct Security Information. Instructions can be given online with your smartcard, reader and PIN. Consent is provided at any timethe time that you authorise such instruction by using your smartcard, reader and PIN. 10.2 You shall be responsible for ensuring that you allocate a sufficient number of Users with appropriate Permissions in order to enable User Instructions to be issued to us. 10.3 We may decline to process or delay processing any User Instructions (including but not limited to payment instructions), and we will not have any responsibility to you for any loss or damage that you may suffer as a result, where the persons providing such instructions have not been properly registered by you as Users of the Service, Permissions have not been properly assigned in accordance with this clause 10 or we seek verification of User Instructions from you before actioning them. 10.4 We are entitled to accept and act upon User Instructions without making further enquiries into the purpose for which they were given or any circumstances relating to them provided such User Instructions are within the Permissions of that User. This includes instructions relating to payments made under the Service. Where you are not a Micro-Enterprise, we are entitled in all circumstances to accept instructions given in accordance with this Agreement if instructions relating to Online Products are given via the Service. 10.5 You agree that a Primary Administrator, an Administrator and other Users shall have all the Permissions as allocated by you and you shall ensure that all Users act in accordance with such Permissions and ensure that their access to and 14.2 The use of the Service to execute a Payment Instruction or a series of Payment Instructions is strictly subject only permitted where the Payment Instruction is given, or appears to and compliant with the Agreement. 10.6 If we agree to undertake certain tasks relating to the set up or operation of the Service on your behalfhave been given, we shall have no liability to you for any loss, liabilities, costs, claims, damages and expenses as a result of acting in accordance with your instructions. 10.7 Subject to clause 10.6, you must not let anyone other than a User access the Service on your behalf. 10.8 You shall be responsible for the content and accuracy of all User Instructions issued by Users. 10.9 Payment instructions given through the Service must be given by Users using the Type 2 User’s Security Device(s) provided to each such User Device and Security Information and in accordance with the Security Procedures. Any withdrawal revocation of consent Payment Instructions permitted in relation to a payment instruction which is permitted under this Agreement accordance with clause 14.5 must also be given using the same procedures. 14.3 We are authorised to act on a User Instruction in connection with another member of your corporate group or any person or entity connected with you, if that member, other person or entity has completed and submitted to us an appropriate application, which has been accepted by us. 14.4 Before executing a User Instruction, we will provide you on Our Website, details of: 14.4.1 the latest effective time for any intended 14.4.2 the applicable charges; and 14.4.3 the details of any information/unique identifiers which must be included to effect a Payment Instruction. 14.5 Once issued, User Instructions may not be revoked or withdrawn after receipt by us and may be acted upon by us except where revocation is permitted under the Product & Services Terms & Conditions relating to the relevant Account. In any other case, we do not have to act on any request from a Type 2 User to cancel or amend a User Instruction. We are not obliged to execute any payment instruction or revoke any payment instruction where such payment instruction or revocation of payment instruction has not been given by may make a charge if a User verified by that User’s Security Device(s) and in accordance with the Security ProceduresInstruction is revoked. 10.10 14.6 We may, from time to time, apply limits to User Instructions, in relation to amounts individually, in aggregate or on other criteria but we are not obliged to do so. Information about limits for particular payment transactions can be found on our Website. In addition we may apply limits for financial crime prevention or detection purposescriteria. Limits will come into effect immediately after we apply them and we them. We will notify you as soon as practicable. We are not obliged to apply limits or otherwise restrict the authority of a System Administrator or any Type 2 User. 14.7 You may request that a payment transaction is carried out in a currency other than sterling. Any such transaction will be governed by separate terms in the form of another Product & Services Terms & Conditions. Instructions can be given online with your smartcard, reader and PIN.