Common use of User Authentication Clause in Contracts

User Authentication. The first time you access Online Banking, you will be asked to enter a security code. To obtain this code, select an accessible phone number from the list displayed on your screen and select whether you would prefer a text or a phone call. If you have chosen a text, enter the code that you receive via text into the appropriate field on your computer. If you have chosen a phone call, read or enter the code on your computer screen when prompted. If you fail to see your telephone numbers on the list, please make sure you have entered your User ID correctly. If re-entering your User ID doesn’t solve the problem, please call your Surrey Bank & Trust branch for assistance. Your phone number(s) may not be in our system. Periodically, you will be asked to re-enter the security code, usually after you have deleted the cookies on your computer.