USE WITHOUT PROTECTPAY. For Cards not stored in ProPay’s ProtectPay service, you must: i. Request an update for every participating account in your customer database at least once every 180 calendar days; ii. Submit requests only for those accounts with which you have an ongoing customer relationship that would require the use of the EnsureBill Services, e.g., subscription services, “express checkout” services, membership (club) services, or recurring payment services; iii. Update your customer account database within five business days of receiving an update from us; iv. Ensure that information received from the EnsureBill Services is properly incorporated into your customer database for utilization in future transactions; v. Correct erroneous account information within five business days of receipt of error notification from us or the Card Associations; and vi. Correct operational errors within five business days of receipt of error notification from Bank, ProPay, or the Card Associations.
Appears in 1 contract
Sources: Sub Merchant Agreement
USE WITHOUT PROTECTPAY. For Cards not stored in ProPay’s ProtectPay service, you must:
i. a. Request an update for every participating account in your customer database at least once every 180 calendar days;
ii. b. Submit requests only for those accounts with which you have an ongoing customer relationship that would require the use of the EnsureBill Services, e.g., subscription services, “express checkout” services, membership (club) services, or recurring payment services;
iii. c. Update your customer account database within five business days of receiving an update from us;
iv. d. Ensure that information received from the EnsureBill Services is properly incorporated into your customer database for utilization in future transactions;
v. e. Correct erroneous account information within five business days of receipt of error notification from us or the Card Associations; and
vi. f. Correct operational errors within five business days of receipt of error notification from Bank, ProPay, or the Card Associations.
Appears in 1 contract
Sources: Sub Merchant Tri Party Agreement