Common use of Urgent Message Relay Clause in Contracts

Urgent Message Relay. In the event of a medical emergency, MSH Assistance will contact your travel companion to keep them advised of your medical situation and will help you exchange important messages with your family. Direct Billing — Whenever possible, MSH Assistance will instruct the hospital or clinic to bill MSH Assistance directly. Claims Information — MSH Assistance will answer any questions you have about the eligibility of your claim, standard verification procedures and the way that the benefits under this policy are administered. MSH Assistance must be contacted before you seek medical treatment. If your condition renders you unable to do so, then someone else must contact MSH Assistance immediately on your behalf. It is your responsibility to ensure that MSH Assistance has been contacted prior to receiving medical treatment or as soon as reasonably possible. Claims Claims must be submitted within 30 days of the first medical expense. You are responsible for providing all the documents outlined below and for any charges levied for these documents. To file a claim, you must: