Urgent Issues Clause Samples
The 'Urgent issues' clause defines procedures and responsibilities for addressing matters that require immediate attention within the context of an agreement or project. Typically, it outlines how parties should notify each other of urgent problems, the timeframe for response, and any special escalation or resolution processes that apply in such situations. This clause ensures that critical issues are handled promptly, minimizing potential disruption or harm and providing a clear framework for rapid action when unforeseen, time-sensitive problems arise.
Urgent Issues. For the purpose of this Article, an urgent issue is any matter which causes or is likely to cause immediate financial injury or hardship to an employee such as the loss of a significant portion of regular wage, the loss of health benefits or similar. Fire Department Payroll Specialists shall acknowledge receipt of all urgent issues within 24 hours (excluding weekends) of being contacted via email by an employee and promptly resolve the issue.
Urgent Issues. Any issue deemed urgent should be reported to the Work-Center at 773.834.1414. A work order will be created and a work order number will be assigned. Emergency issues are typically priority 1 but could include services related to programmatic functions or events (see table below).
Urgent Issues. CRI would like to have a "formalized" a process for reaching Greenfield staff for urgent issues. CRI will offer a like process for Greenfield to ▇▇▇▇▇ CRI staff. The protocol for reaching CRI staff is to contact the Implementation Research Manager or Research Associate on the SIF. If they do not answer their phone, please request that the Receptionist page them. If they are unavailable, please ask to be directed to the Technical Research Manger on the project. If they, too, are unavailable, please contact will be ▇▇▇▇ ▇▇▇ ▇▇▇▇. GFOL PROTOCOL: Project manager direct line Project manager e-mail Receptionist page Research director direct line An after hours help line will be provided as well SERVER UPTIME Greenfield will maintain uptime of its systems based on acceptable industry standards. The final percentage will be agreed upon between CRI and Greenfield. Greenfield will contact CRI immediately when a server or survey is down providing length and reason for downtime along with expected time for resuming service. Should CRI elect to use the Sample Serving Offering, CRI in turn, will provide like information to Greenfield.
