Uptime Service Commitment. (a) Data Republic will use commercially reasonable efforts to make the Data Republic Platform available with a Monthly Uptime Percentage (defined below) of at least 99.50% during any monthly billing cycle.
Uptime Service Commitment. Customers who subscribe to WeSolve Plans covered by this SLA (set forth below) will be entitled to Credits for any Unavailability that fails to meet the Monthly Uptime Percentage. The SLA does not provide any uptime service commitment guarantees for Customers that are not on a paid Subscription of WeSolve.
Uptime Service Commitment. The Product shall be available for access by Authorized Users, except for scheduled downtimes and required repairs as detailed in this Section. The Product shall be available at least 99.97 % of the time during prime service hours, which are Monday through Friday 7:00AM until 10:59PM Eastern Standard Time exclusive of Customer holidays ("Prime Service Hours"). The "
