Common use of Uptime Availability Clause in Contracts

Uptime Availability. When Dynamic hosts the LMS platform through Amito, we aim to provide a 99.9% uptime and guarantee a 99.5% uptime on a 24x7 basis. The standard server infrastructure has considerable resilience. Two x raid 10 arrays on our SAN storage and two x N+1 redundancy, means that our private cloud infrastructure can cope with a high number of simultaneous hardware failures and still remain up. If clients require a higher uptime availability guarantee, e.g. 100%, then a high availability mirrored server infrastructure would need to be installed. Specification and costs will be provided on a case-by-case basis.

Appears in 2 contracts

Sources: Subscription Agreement, Service Level Agreement