Unauthorised Activities. 18.1 The Miele warranty will not apply if the Goods are rendered faulty by a factor other than a defect in materials and workmanship. Such factors include but are not limited to: (a) damage through misuse (including failure to maintain, service or use with proper care), neglect, accident or ordinary wear and tear (including deterioration parts and accessories and glass breakage); (b) use for a purpose for which the product was not sold or designed; (c) in the case of household appliances and vacuum cleaners, commercial use; (d) use or installation which is not in accordance with any specified instructions for use or installation; (e) use or operation after a defect has occurred or been discovered; (f) damage through freight, transportation or handling in transit (other than when Miele is responsible); (g) damage through exposure to chemicals, dusts, residues, excessive voltage, heat, atmospheric conditions or other forces or environmental factors howsoever outside Miele's control; (h) repair, modification or tampering with by the Contractor or Beneficiary or any person other than Miele or an authorised Miele Service Agent; or (i) use of parts, components or accessories which have not been supplied by or specifically approved by Miele (including use of dust bags other than Miele dust bag). This warranty does not apply to consumables such as batteries, filters or globes.
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Sources: Supply Agreement, Terms and Conditions