Transitory Link Clause Samples

Transitory Link. Considering that NAVITAIRE will be moving the Hosted Reservation Services datacenter from Salt Lake City to Minneapolis during the Term of this Agreement, Customer will be responsible for providing the telecommunications facilities between Sao Paulo, Brazil, and Salt Lake City, USA, and NAVITAIRE will be responsible for linking Salt Lake City with Minneapolis until the Hosted Reservation Services datacenter had been moved. CONFIDENTIAL Table of Contents 5 Included Support 5.1 Response Center Support. NAVITAIRE will include English-speaking Response Center Support via e-mail, Customer Internet support tool, or telephone. This allotment of hours is for the specified period only and may not be carried forward. Allotted monthly hours of Response Center Support are not deducted for Emergencies, error reporting and use of the online support system. All other related hours are deducted in fifteen (15) minute minimum increments per occurrence. This support is subject to the following levels: 5. 1.1 Initial Support. Included in the first thirty (30) days following the implementation of Hosted Revenue Management Services, Customer is allotted, at no additional charge, a maximum number of included Response Center Support hours as described in Exhibit B, Section 9.3.