Traditional Statement Render Base Sample Clauses
Traditional Statement Render Base. For statements that require Items to be enclosed, Aurum will match the counted Items against the number of enclosures indicated on the statement. If the count matches, Aurum will insert the statement, Items and any inserts into an envelope that is acceptable to Customer and Aurum and seal the envelope. The statements will be mailed to the Customer's end customers or holds sent to Customer based on special instructions. Aurum will review fine sort reject Items and where possible, resolve Item count discrepancies prior to categorizing a statement as a Crippled Statement. If any Item count discrepancy cannot be resolved, Aurum will follow Customer's written instructions for statement handling, such instructions to be mutually agreed upon in advance for statement handling. Aurum will process as exceptions any statements that are not to be mailed to the end-customer via pre-sort first class mail. These exception statements will be identified by unique intelligent insertion marks or bar code, which will be mutually agreed upon by Aurum and Customer. From information printed on the statement or provided separately by Customer, Aurum will forward the statement to the appropriate location as designated. Aurum will process all statements that are deemed crippled and forward to the appropriate location as designated. These could be made available for pickup by Customer or Customer's courier in accordance with the timeline set forth in Section 12, Processing Times, following determination of the Crippled Statement condition.
